Morrison's Cafe in Wirral

Not going to sit and moan, but definitely won't be visiting again. Aside from the poor service there were dirty dishes everywhere. And I mean....everywhere.

Again The Pharmacy . 🤦🏻 where do I begin Organised chaos it seems to be the norm with the Electronic App it should be easy and efficient but No it isn’t they leave customers up the 10 mins and more standing there very careful to Not give eye contact and when you have given information of who you are they can never find your prescription … there is never enough staff as the main two people seem to be bogged down on computers .. today we were informed an electronic prescription can take up to 5 days to arrive … it would be quicker by Pigion … we are changing from this down right dreadfully Run Pharmacy .. they are bringing the good name of Morrisons down. Don’t get me started on the Dead Plants they seem to be selling surely watering t hem would help .. Good luck getting your Medicine .. we are changing to pharmacy to Asda beleive its better Run there.. Phil Bush

It’s funny how experiences differ. There are bad reviews on here, but we liked the cafe and the store very much. Not so fond of the 1.5 hours parking though, but I’m guessing that, in summer, beachgoers take up parking spaces if not deterred. We had the cream tea for 3 pounds each - beat that! Fantastic value. But what really impressed me was the man serving who helped an old lady by bringing her food and drink to the table - a lady serving also helped him. They both talked to the lady and made her feel welcomed and happy. Now that’s customer service!

Me and my family needed lunch and shopping so we decided to use the cafe at Morrisons. After ordering was told 15 minutes for food we ended up waiting over 40 minutes for a baked potato and two poached eggs plus a childs meal. Having a hungry toddler and being diabetic this was not acceptable, the staff seemed to be very disorganised and not managing the situation at all. We will not be going back sadly.

What a waste of time. Tried it again as my daughter liked a cafe. Kids eat free.... I was told to make sure there was a table before you order hot food... One empty table full of plates and stuff nobody can clear. Dirty, staff couldn't even work out how to pay for a kids meal on the till.... drinks machine not working.... Don't come here

filthy dirty cafe , dirty dishes left , tables not wiped , a large vat of butter sat out on a platter with flies on it and 6 dirty knives in it where they buttered toast , we could not get a pram down the isle in the cafe it was so cramped and no mother and baby facilities that didnt stink , toilet stank and car park was used by people parking in mother and baby bays without children , its a hateful place , never again , what a horrid way to treat customers sped money there !!!!

What is the reason half of the staff aren’t wearing masks? Morrisons staff helping the spread of COVID amongst it’s elderly population in West Kirby. Well done!

What can go wrong with a supermarket café? To find out the answer simply visit Morrisons in West Kirby. They have so much cleaning product on their shelves but clearly don't use it. Joined queue at servery. About 4 others in front. Being totally ignored by older woman behind counter texting too busy texting to be bothered serving customers. The gentleman in front asked if she could take his order. Reasonable request you might think. Her reply? "I'll seeerve yous in a minute my love". Excusing her poor grasp of the Queen's English, I assumed the gentleman was an old flame of hers. Surely, she wouldn't address a customer as "my love" unless there was a reasonable history of dalliance? Anyway, two shaves and a haircut later it was my turn to be served. I'll have fish and chips, please, with bread and butter. I wasn't asked, but the gentleman in front's lover must have assumed that I enjoy my food soggy, lukewarm and served on a dirty plate. Oh, and with my bread covered with that disgusting spread commonly seen on the dinner tables of Jeremy Kyle rejects with low tooth-to-tattoo ratios. I know I wasn't going to get the same experience as the Savoy Grill but Morrison's in West Kirby takes the biscuit (probably stale and half eaten).

This is a supermarket cafe so dont expect 5 star food or drink. Had a bacon / sausage roll and it was great and a coffee wich was ok, Best bit was the price £2 and the second best bit was the fantastic lady who served us. She was great and a real bundle of fun and at the moment thats just what we all need. Good for a quick cheap simple snack.

Hygiene poor, table tacky and greasy to touch. Ate here yesterday afternoon and lying here in early hours of next morning wishing I'd not. Feeling nauseous and think first instincts about this cafe were correct. Area where cutlery and condiments were was particularly greasy and dirty, unforgivable really when hygiene is so important st the moment.

Not busy and staff far more interested in chatting amongst themselves and passing shoppers. Asked for gluten free options but server very uncertain even when referring to mass of loose reference sheets. Agree with others that much too cluttered and of dubious cleanliness.Food only average and suspect that my meal of half chicken, chips and peas had gluten contamination despite being assured it should be ok. Have been in other Morrison’s with far better service.

The cafe needs to be cleaner and there are too many tables and chairs. We found it difficult to get in and out and disturbed others. Then others disturbed us. Really squashed in. Drinks and food good.

The cafe within the supermarket offers good food for all times of the day, prices are competitive and the staff are friendly, car parking is free.

Have eaten here on several occasions for breakfast and have always had very pleasant staff serve me and hot tasty food. The thing it always falls down on is cleanliness. Dirty cups and cutlery. Specifically the area where the cutlery is located is very dirty and the tables are often not very clean.I often wonder if the management of this store ever bothers to inspect the cleanliness of the cafe area ?

Been a few times now, some people knock it. But every time we go it full that’s always a good sign. Always great service and friendly staff. Really good value.

Cold coffee waited to long for breakfast staff rude left without having breakfast when asked member of staff why it's taking so long staff member just laughed,and said someone else just complained,won't be going back.

Waited almost an hour for a ready made panini to be toasted. Panini came and was average at a push. Staff generally uphelpful. Not enough seats in the cafe, waited to sit at uncleaned table. Poor experience.

Won't be coming back. They need to learn how to keep food hot as a cold breakfast is terrible. Plus half a cup of coffee when you get a cappuccino - terrible

Very disappointed with Morrisons 'Big Daddy Breakfast: Rock hard eggs - I specifically asked for soft. Half pot of tea Like warm food Cold hard tomatoes STILL WAITING FOR MY EGGS that weren't replaced

The is a well appointed informal stop where you can get coffee, exceppent tea ot a full meal - which is good as you don't want to shop for groceries on an empty stomach.

Fod was poor,the cheapest food they can get and sell it at high prices,staff well trained ,wouldnt recomend,go elsewere.

I went into the Morrison's cafe in West Kirby and had s snack tea. It was easy to get what I wanted and not too dear. Air conditioning and good seating area. I can recommend it to you.

snacks and drinks are fine,service a bit slow,the only problemis are with the overcharging to customers.When the assistants are challenged they agree you have been overcharged and refund the difference,this has occurred 3 times but the attitude of the male assistant left a lot to be desired,

Good basic, edible food, at prices to suit the pensioner's pocket. Quick service with a smile. Thank you Mr Morrison.

Grab a quick breakfast or lunch at a reasonable price, typical cafe food and drinks, close to the seafront

It's only what you would/should expect from a morrisons supermarket cafe. The children's offers are good though!

After shopping in the supermarket and needing something to eat I ordered the Gammon, egg and chips. Whilst the service was a little slow, the meal was superb!! This is well above the usual standard of supermarket food! The gammon was lovely, moist and well cooked, the chips were some of the best I have had from similar cafes!!

Popped in here late afternoon with my daughter for a quick bite to eat on 14th March. Neither of us could believe how dirty the cafe was. Loads of uncleared tables, a filthy floor and slow service. The staff had a couldn't be. Other editors attitude.

Lovely bacon sandwich and a cream cake plus tea for about £6. Try buying that at M&S; or at john Lewis!!

... You'll enjoy eating it here. Burnt toast and pallid, flaccid, tasteless egg. Amazing how a dish so simple as scrambled egg on toast appears to be so difficult to cook. And we had to wait about 15 minutes. That would be while my toast was being burnt then. I suppose my expectation should be set by the store/brand.

We had to wait 10 minutes for tea pots, then trying to order hot food only to be told they have stopped serving hot food!!! I asked could we have hot soup and the woman on the till said it would take 30 minutes to ladel soup into a bowl. I would never go back again to morrisons in West Kirby for anything.The manager and staff should all be re- instructed on how to do their job properly and learn how to treat customers in a civilised way.

Sorry Morrisons but you really need to get your act into gear. Apparently my order number was lost resulting in a wait of an hour for a piece of toast. There have been other incidents in the past regarding the food and service which were not good at all. You need to seriously investigate what is going on and improve the running of your cafe.

Full of Shufflers. That,s what my husband used to tell his mother. Plenty of concierge. I always found pre packed sandwiches and cakes all too cold from chilled . The biggest problem always has been if you want a lunch for four or a cup of tea everyone has to stand in same long queue to pay at t h e only till. After this sometimes at lunchtime the tea ends up cold by the time you drink it.

Occasionally after shopping , drop in to the cafe, it does what it says in the can, servers food and drink of reasonable quality for reasonable money. Plenty of tables and a view over the car park. What more could I wish for.

Justo al lado de la playa, así que cuando los niños no padecen hambre lejos para llevar ellos, y a un precio muy razonable y siempre tienen ofertas.

Nos visita a menudo para el desayuno son una maravilla si tenemos problemas el personal es muy servicial, pregunta cuando está lleno, tiene problemas con el personal, pero que son la comprensión de este. Hacen lo mejor que pueden.

Horario de visita 4. Jueves 00 de marzo de 2009. Compras en esta tienda durante los últimos tres años en una noche de jueves, precedida por una visita a la cafetería/restaurante. En la mayoría de estas ocasiones mi familia han disfrutado el menú y el coste general de la comida y bebidas. Personalmente me dio asco en el "caos" que enfrenta todo el mundo que quiera una mesa en torno a la hora indicada anteriormente, mesas cubiertas con vajilla, bandejas sin recaudar con basura, mesas de "basura" ni siquiera limpiar con un paño. Para culminar, nos dijeron que no estaba disponible, utilice vajilla vasos desechables para bebidas. Por una hora, hasta que el cambio de turno esta situación mantiene. Conseguir un grip Morrison's, muchas personas están buscando trabajo, a pagar adecuadamente. Personal existente tratando lo mejor posible, pero obviamente los números son bajos. También apareció alguna donde se paga una comida uno no espera comenzar a despejar una mesa para sentarse en él, eliminando desde la planta de excrementos bajo sus pies. Este café/restaurante ha sido notablemente dejando en estándares desde hace algún tiempo, una pena, pero desgraciadamente fue una decisión unánime para darle un chasco hasta la gestión, controla y seriamente el problema de la dotación adecuada. Pd: la limpieza de cubiertos adecuadamente podría también.

Bien Café tuvo que pedir un suministro de tazas. Más personal, ya que están faltos de personal. No tienen comida ay, así que no puedo comentar,

I've tried twice to get a breakfast in here after walking the dog - massive mistake each time, with a promised 15 minute wait turning into 40 minutes the second time - and no apology.

Excellent value and quality. Always been clean and tidy when I've been there. Staff very pleasant and cheerful

We popped into Morrisons caf'e for a bacon buttie before going round the shops. It was busy as we stood in the que and didn't take long to assess the situation. There was one young lad cooking that looked like he was ready to walk out and one young lad on the till doing his best to put a smile on his face and being friendly and polite. Once we sat down my trip advisor radar kicked in. Tables were cluttered with dirty dishes and people were getting unsettled waiting for their orders. There was no one clearing the tables! Yet, there was a woman standing by the tills with a sign this till is available! By this time I wanted to see the manager, but my husband said don't get involved. I took photos of the tables to show you but deleted by accident. Then the woman that was holding the sign appeared and started to clear the tables. The bacon buttie arrived and was good, bless the lad doing it. Manager...the staff need to be "managed" with far better use of their time. I'm quite sure we can find an avalible till ourselves!

I do the shopping whilst my husband has a coffe and pastry.After I've finished shopping I join him.

Morrison's cafe does okay food but they is a long Wait and the food is not any good for the 30 minutes wait for onion rings and chip's .The onion rings are tasteless and the chips are could.But it is okay value for money.

We arrived at the supermarket cafe just after lunch time feeling hungry! When we got to the till to order our food we were told by the attendant that there was a 40 minute waiting time!! Staff were rushed off their feet and to be honest they were trying their best. When the food finally arrived it was adequate. Would I visit again.....NO!

typical supermarket cafe. Clean , mostly, with what you expect from similar outlets. Good for a coffee and cake.

I had fairly low expectations as you might expect. The queue was long and moved slowly due to an inept till operator on an overly complicated till. Stock of things like mugs and tea pots missing and took ages for staff to locate. When hot food eventually arrived the chips were cold and the portions fairly small. I assume the fried tomato on mine was half a cherry tomato.I will be avoiding this cafe in the future. If morrison's ever read these they would be advised to send management in secretly to experience this then attempt to fix it. I doubt they could make it worse.

We tried this as we were doing a bit of shopping and we got hungry and thought we would try it out. we found that the food was really salty and just not really nice at all. The staff were really nice though. My wife said that the coffee was nice but she didnt really eat a thing as I dont know why it just had a salty strange taste to everything. You live and learn.

If you want a reasonably cheap breakfast, then this is probably the place to go. However, I find it very frustrating as it's the worst of both worlds. You have to queue up to get served, then invariably go sit down and wait half an hour to get your food. It is passable, but only if you're pretty hungry. Pay a few quid more and there are more pleasant dining experiences nearby.Shame, because all it needs is a bit more planning at the counter.

Lazy Sunday afternoon indeed. No great at all so very very slow. Requested 2 veggie breakfasts. Not particularly busy. Gormless slo-mo staff. When it came sausage and hash browns overdone. Unlikely to return.

I am no way a fan of supermarket cafes but I was in the store doing some shopping for an elderly relative and needed a coffee hit.It was clean and had plenty of seat available.The staff were polite and made my coffee just how I wanted it, no complaints there.Decor felt fresh and up to date,Cheap place to have a quick pit stop.

When shopping on Saturday to Morrison's in West Kirby. We stop for some think to eat. The café has a new layout and décor. Also moveable seating to allow buggies or wheelchairs to be wheeled up to tables, it's a lot better then the old fix setting.Have always found the staff friendly and helpful in the store and café, it now has free Wi-Fi. We both had Fish and Chips, witch were really big and tasty both fish hanging off the plate. The café is cheap and fantastic value. You read some bad reports about Supermarket Café's but most are doing a fine job and good value.

We usually visit this cafe when we go to West Kirby around twice a year. You get what you pay for average food but cheap eats and hot / cold drinks etc.

We go to Morrison's regularly and I don't know what's happened but they seem to be continually short of staff. You wait a while at the till to pay and when you order food they haven't got what you want. Two weeks now and they haven't had fried fish and chips, when I asked why on three different occasions, I was told..no fish left...no batter for the fish...fryer has broken down. It's a mystery. On one of these occasions they also had no burgers of any sort and we eventually settled for egg and chips but they didn't have mushy peas. It arrived on a tiny plate with about ten chips it was really poor. In the past it was cheap, tasty and cheerful but now the staff are stressed and miserable and the food, if you can get what you want,is poor. WHAT HAS HAPPENED FOR THE STANDARDS TO HAVE DROPPED SO MUCH.

Sat in this restaurant now there was no trays and no cups for a brew so I'm having to have a diet coke instead the tables are all filthy would never visit here again my son had ham sandwich but he's easily pleased disgusting place

Went here on Fathers Day as had a half price breakfast offer which gave sausage, 2 pieces of bacon, egg, beans, hash brown, tomato, mushrooms & fried bread for £2.29 !! To be honest, even at full price of £4.49 its excellent value. Don't get me wrong, at the end of the day its a greasy breakfast but sometimes that's just what you want isn't it !!!! :-)The cafe itself was very clean and the food was very good for what it is though did get the impression that the staff were not particularly happy to be there !! Maybe it was because it was a Sunday ?? Though from what ive been hearing about the Store Manager there, perhaps its working for him, but that could not detract from the fact we had a lovely breakfast for 6 people for under £14 !!!!

We ate late in the day as we took a packed lunch to the beach. However with all the walking we worked up an appetite. Morrison's had a good choice of sandwiches and desserts plus refreshments. Usual supermarket food and pretty reasonable in price. We enjoyd our snacks & enough to sustain us to send us on our way.

on two separate occasions have had a long wait for a cup of coffee as all their mugs were in the dishwasher!! I ordered poached egg on toast which was rock solid which they apologised for and replaced with an equally hard egg explaining it had been reheated in the microwave for the correct time!! I gave up and just had toast. I was also served stone cold chips on one occasion which must have been lingering around in a tray for hours. There is often an unacceptable wait for hot food. Morrison's stop skimping,buy some more mugs and get more staff.