Morrisons in Northumberland

Sorry you've got it wrong. Haven't been to Morrison's cafe!!

Had lovely fish and chips on Friday

Very quick service and nice food

Food lovely. Just a bit of a pain if you don't have a credit card. Staff fab too.

Big choice , quiet cafe. Cheap very good food.

Shocking food, disgusting. Felt sorry for staff member trying to do everything on her own. Not fair on staff or customers to run this place on a shoestring. Loads of things unavailable no cutlery coffee machine haywire and filthy. Cutting corners just makes it worse.

The food is standard Morrisons cafe, but some of the staff are very rude. They could do with going on a customer service corse. My daughter was told she couldn’t drink a bottle of pop bought from the store while we all ate food, but one of the store managers was swanning round drinking a costa coffee. Double standards.

The quality of food was shocking. We ordered two breakfasts which state all day breakfasts however the bacon tasted brittle and the quantity of beans, toast and chips was sparse. Avoid at all costs, the standard has really fallen which is such a shame. Furthermore, there was water/spillage by the self service drinks that was not cleaned and the section had not been cornered off irrespective of cafe staff being 'present'.

Sent my review directly to their restaurant regarding my complaint. I only received 1 piece of bacon in my sausage and bacon sandwich they took it of my wife's sandwich to correct the order. I am not amused Jag

The food was lovely but the service was diabolical. Self service was very confusing and standard items you would expect to be served with food like cutlery, napkins or condiments were all missing. About the only thing I didn't have to do was cook the food.

Visited for a “quick” breakfast before heading away for the weekend. Used to visit often but had not been for a while, had to pick up some groceries so thought we would nip in for a quick bacon roll & coffee. Used the in house order point, selected a table that I thought was free however a customer in the queue had taken that table so moved again to another table, very confusing, the old system was far superior. Cafe was not that busy however there were a lot of dirty tables, two members of staff on, the service was abysmal 45 mins for two bacon rolls and two coffee’s no direction of where to get your cups, had to queue just to ask staff, who were not very friendly. Once the food arrived there was no apology at all, and the bacon was served in a ciabatta roll !!!! Never seen anything so strange in all my time, a bacon roll should be served on a morning roll not a dried out ciabbata roll, that was as hard as a rock. Customers who had ordered two breakfasts before us were only given there’s as we were leaving and again no apology to those customers, surely things are pre cooked and kept hot …. Yet it takes 1 hour to service breakfasts. The shop also had no bags like not a single carrier bag, not a single bag for life, nothing … bizarre watching old ladies juggling groceries out to the car, with no staff in sight to help and no signs up warning customers that there was ZERO bag stock, yes most people will have a bag for life but not everyone remembers. Overall a very poor experience, over £10 for the worst bacon rolls I have ever tasted wish I had sent them back and got a refund, not worth waiting 45 mins, if we had more time we would have used one of the local cafe’s or bistro’s

Stood ages with my Grandkids with packed lunches to find they had no sandwiches or crisps to put in them. They didn’t even offer to make me them. No chicken nuggets or fish either. Not good!

Come on Morrisons get your selves sorted. Visited the Berwick-upon-Tweed and the Morpeth stores for breakfast. The poor staff were run off their feet . The cutlery wasn't clean at Berwick and the food was cold and dried out , the young lady on the counter was trying to fill the coffee machine serve the customers at the till, clean the tables and serve the food , all by herself , no wonder the food was cold , couldn't fault the staff though, again at Morpeth today waited 25 minutes for our breakfast , there were only six customers in , but the young lady was rushing around with takeaway orders she didn't have time to bring out our food which sat on the hot plate for 10 mins , although when they did manage to serve us they had replaced the food with fresh items ,I watched them do this although i hadn't complained so well done for that . The food was delicious . The young lady was very apologetic and I asked if they and Berwick were short staffed and was told Morrisons were taking on more staff shortly. The standards have definitely dropped through no fault of the staff, who were stressed and rushed off their feet . Get the managers out of their offices and give them hand or listen the customers feed back . Pat on the back to the staff on the front line .

We called in for breakfast this morning, we were served by a friendly lady called Kerry I asked for a few adjustments there were met by Christine , my breakfast was the best I've had for a long time and watching the friendly staff who were very busy smiling and creating an ambiance was lovely will definitely be going again

Have visited this cafe for work purposes since restrictions have changed at first all good but now many tables are dirty, used cloths and spray bottles have been left on tables by staff. Standards have dramatically slipped. Food pleasant enough but I am now concerned about hygiene. Come on Morrison's you can do better

very poor service from start to finish, staff were certainly not very welcoming, we ordered our breakfast and received it in average time, the best thing about the breakfast was the plate it was served on, the food was cold and unappealing, what is with serving beans in a little bowl,? very disappointed all round, would not recommend breakfast in this cafe

Not happy with food because I was ill all night Very bad breakfast make sick I had to get of bus food poison. Sent

Went early for our Christmas shop and ended up having our breakfast at the cafe. Enjoyed my really large helping, very good.

normally very happy with morrisons I am a carer working in care home ask about times for key workers told nhs only this is good but what about rest of key workers

Nice clean place to shop. Ample parking. Toilet facilities within. Well worth a visit

Arrived 15 minutes before last orders for meals they had already started washing everything down, took ages in queue but when we ordered we were told no more food, shocking, rude and lazy, won’t be going back!

Ok food nice coffee afternoon shopping or breakfast

Called in for lunch 30/12/2019 and wish we hadn't. 2 of us had the scampi and 1 had the soup. Soup was fine but lukewarm and no butter given with the bread roll. Had to ask for butter. The scampi was dry as an old...

I asked for some porridge, "have we got any porridge" " aye but you'll have to wait a while coz there's tickets before you".... Nothing like making me feel like a hindrance just because I wanted porridge

Normally more stars, but lately so understaffed the quality has really dropped. Hope to see it improve.

On the 7th September (12:30pm) my wife and I called in the petrol station to refuel which was not a problem on returning to my car it would not start the battery had failed completely I have nothing but praise for the male member of...

Morrisons cafe in morpeth is very good but the car park is rubbish it must have been designed by anyone but not a architect

We came here to have some brunch after doing our weekly shopping. Mam ordered a bacon sandwich and I ordered a small breakfast which includes one of everything plus 2 slices of buttered toast - both meals were good. We could have used the paypoint...

Marvellous breakfast and plenty of it !

Outstanding choice of sandwiches and snacks and drinks and the new additions to the salad bar items were brilliant. Really good value.

All ways bizzy that's a good thing

We love the cafe at Morrison's. Not sure about new ordering system

The food is normally okay (when they haven't run out of pies, scrambled egg, paper napkins, teaspoons etc.). However, once again the fans are running full blast over the seating area - not very comfortable and cools the food down quickly (it's only 11°C outside)....

Popped in for breakfast, wish I hadn’t! Ordered my breakfast and after 25 minutes of waiting I asked the server how long it was going to be. I had been given an order number which he checked. He said there was no such number until...

Lovely hot fresh food. Staff extremely friendly and welcoming. Excellent value for money.

Food great. Staff great will be going back.

Great food at a good price always busy, friendly staff

Had a decaf coffee from the machine but had strong reactions (palpitations/extra hyper followed by completely flat/upset tummy) which showed me it wasn’t decaf. Phoned and explained - they said they would give machine a special clean and offered a refund - I said no...

This café is OK for a snack or coffee and cake. Quick and easy to order so basic and a release from the shopping

Nice homely food. Pleasant atmosphere. Service good.

Lovely cafe, good cakes and great prices.

Never eaten here, always smells like somethings burnt when I pass so 3 stars for indifference

The mega breakfast was absolutely spot on. The filter coffee was lovely. Well worth the money.

I love the coffee here and it is very reasonably priced.

Good food at a cheap price, friendly staff.very helpful

Bit expensive for a supermarket cafe but food OK shame they have to air conditioning on so high it blows down on you and the food goes cold quick

Really friendly staff good service.

Always a good cooked breakfast to be had

A very enjoyable place to shop.

You pay too much to wait too long for a substandard meal. Can wait up to 30 mins to be served which is just ridiculous. The price isnt so bad but you would expect better food for it, it is really hit and miss amd sometimes not cooked very well. The staff are quite friendly

Pop in for a breakfast the least you expect is for it to be warm!! Freezing cold, then they have blowers chucking out cold air all over the cafe! When you pay £6-£8 for a breakfast you want at least some sort of standard! Pathetic...

Good value at this restaurant each time we have been. Sandwich selection with a drink and a mince pie for a very reasonable price. Clean place, friendly staff. Toilets in the store fine.

Shelves always empty under staffed never seen a super market run like this. Keep away or you will be disapointed. Try asda in ashington few miles away

I take my client here to eat as this is the palace that he feels he is made to feel welcome. He has learning difficulties and the staff here are wonderful towards him. They know him by name and are extremely patient with him which...

Had lunch here whilst shopping. We both had the fish and chips and it was very nice and excellent value for money. Ideal for a quick lunch. Good service as well.

Good breakfast, nice staff, not expensive and plenty of seats plus a good mug of coffee ! Good choice and a perfect break after you've done the groceries !!

Been hear 3 time for food...discussed every 3 time I've been in first time I've come in I've had plastic in my food, second time I've had food labeling in my food and now I asked for NO beans on my food still brings me...