Morrisons in Northumberland

Stopped off for breakfast and found automation had caught up with Morrisons, in the form of an automated ordering system. Finding our way around the screen wasn't quite as easy as big Mac and KFC equivalents but we did manage it, only just. Wanting to pay by cash, however, was even more difficult as the robot doesn't accept anything except credit cards so customer, much against the chagrin, had to use plastic. The breakfasts, when they arrived, was excellent and without doubt value for plastic.

Popped in for a quick lunch with my with and son after a long drive. There were 21 un-emptied tables some which had clearly been there for some time. We left decided it was probably safer to give our toddler a happy meal from the Macdonald's across the road. I'm sure this has nothing to do with the staff more likely the lack of them but a really disappointing experience.

Last time I visited was February 2023 and noted it should be a gold mine given the location. Unfortunately, I experienced the same lengthy wait for my meal which was not well cooked and and not good value for money. Shame there has been no improvement.

Ordered 2 small fish and chips but the fryer wasn’t working so we ordered the soup .No choice just tomato and basil ,soup arrived within 20 minutes along with a roll and butter.It was the most awful soup I’ve ever seen , apart from being cold it looked like it had been poured from a tin of plum tomatoes and mashed up I needed a fork and knife to eat it as it was so thick. It tasted awful, before covid ,the meals in Morrisons were good ,but they have gone downhill since they changed their menu, sorry but we won’t be going back.

Service is terrible. Paid for two coffee and waited and waited and waited, after 15 minutes we left and will not be making Morrisons a stop off in future.

My son and i came here for lunch while on holiday at Haven caravan park . The fish and chips we had was delicious and made fresh to order and the prices are extremely reasonable . Everything clean and the staff working there very friendly . We will now be going more often .

NOISY!!! UNBEARABLE. Cold food, half hour wait for food. Staff shouting. Kids running in the aisles. Treated like cattle.

Popped in to Morrisons for some supplies at the start of our holiday, and enjoyed a light lunch while we were there. Very friendly and cheerful staff, great customer service, and the coffee and lunch wasn't bad either!

Very poor breakfast, only luke warm, plenty of ingredients. Service pleasant from staff. Drinks were ok though. I fourtunatly picked the bacon sandwich ,which was ok. It was my wife & her cousin who went for the offer of two breakfasts for a £10

If I had opportunity I would not even rate this experience as it was so bad. Avocado and eggs on toast - frozen avocado mix, nothing like advertised. Coffee like dish water - even with extra shot of coffee, actually left out coffees Full English breakfast - 2 types of baked beans served on plate, you could tell by the colour Staff are unfortunate to deal with this as it is obvious a standard send down by HQ. Seriously Morrisons you need to sort this out.. in the end went to Costa coffee as it was so bad.

There was one particular member of staff named Mathew who was outstanding.He was kind and thoughtful He went out of his way to find me a clean cup among the dozens, and he carried the tray for an elderly couple who were frail and needed help

called in to here for a late breakfast,2 of us been here many times till covid landed and always been sensible grub.but today a waste of time and money,just rubbish

We travel to Yorkshire from Scotland regularly and Morrisons Berwick is such a convenient place to stop for fuel, shopping and toilets but I only wish somebody would get a grip of the cafe. It takes too long a time out of your journey to get hot food and it still doesn't taste freshly made. Our next stop was a packed Wotherspoons pub and we got our steaks in minutes. Under the right management and with good systems this place would be a Gold Mine.

Quick stop on the way to Scotland. Food was warm and tasty. good service from friendly staff Toilets were clean Cafe was very cold

The food was horrible and dry and I wouldn’t go back again and it was very cold and freezing and the fish was very greasy

Ok, so we hadn't bothered having much for breakfast why ... because we knew that an hour or so down the road we could pull in with our motorhome to the car park on the north side of Berwick and indulge in a tasty but inexpensive brunch! Serving fresh breakfast items from 8am till 3pm is definitely a bonus as most places tend to stop on or before 12 noon! They are even helpful enough to put the calorie counts to allow healthy choices OR NOT ... Served by cheerful staff in bright surroundings - what's not to like?! It looked like a new menu with some interesting lunch & tea options too so we plan to visit our local Morrisons to check them out!