Morello Take Away in Glasgow City

The food is of an exceptional standard that keeps me coming back but it's how the handle problems that I admire. On the very rare occasion there is a mistake they send out fresh food straight away without complaint. Great guys, great attitude.

Ordered 2 plain chicken burgers for kids but got 2 spicy chicken burgers instead... not edible for my children...

Ordered Donner kebab and received chips and Donner meat which was actually a small portion considering I asked for a large. Chips were unseasoned and Donner meat was poor quality.

Again disappointing..paid 18£ for 2 small portions of donner/cheese and ch Donner/ cheese but according to them large portion.. always con merchants..never FIXED PRICES..charges wat they like on the day.

Ordered 2 chicken tikka kababs and onion rings, £31 seems very expensive for that but I don’t mind paying for good food. Unfortunately I got home to realise they didn’t give me any onions rings whatsoever (despite charging) and gave me bbq chicken instead of chicken tikka for an order. So ended up costing £31 for a single chicken tikka kabab. Unreal. If your going to charge that much the least you can do is not get leave out one of three items, and get one of the remaining two you do give wrong.

Still awaiting and refund 7 days after they cancelled my order. They made no attempt to inform me they weren't delivering. I called them and they had the nerve to ask me to call back 5mins later. After waiting 5mins I call back and the guy says the deal on their own website wasn't valid somehow. I asked for a refund and the guy begrudgingly agreed. 7 days later and I'm on a live chat on their website and they won't answer the phone to person trying to sort it out. All over £12. A joke of a place.

Llevo muchos años viniendo a Morellos. Siempre un buen ambiente y un personal encantador. La comida es nada menos que deliciosa. El kebab donner y los kebabs suaves de tikka de pollo son excepcionales. 50

Food OK I love kebab but I've had better else where. Staff were a bit cold

I ordered a delivery of a doner kebab and chips, my original delivery time was stated as 6:30, but then it kept being pushed back, the food ended up not being delivered until 7:45pm! It was warm but not hot as it should have been. It took so long that my dinner guests who had come to eat it had to leave right as it arrived, so most of it went in the bin! I requested a refund, only to be told no, and their excuse for the ridiculously long waiting time (which I remind you was pushed back no less than 3 times from its original slot) was that the delivery driver was 'caught in heavy traffic'! Seriously?! Caught in heavy traffic coming from the start of Great Western Road to Possilpark, it's not even a 5 minute drive! It took over an hour past the original delivery time to drive such a short distance?! I'm aware it was a Saturday night, which is why I ordered the delivery much earlier than I usually would, but there is no way the traffic was so bad that it took over an hour extra! Deeply disappointing as the food from Morellos is really nice, but no takeaway is worth waiting over two hours for, especially for it to only be warmish and not hot on arrival. I feel like my request for a refund was made in good faith and deserved to be fulfilled, and now feel like I've been fobbed off with a ridiculous excuse about 'heavy traffic'. It's so cheeky considering the extortionate prices as well, I paid over £20 for a single kebab and chips! Certainly won't be ordering from Morellos again and will be advising friends and family to steer clear too! Very unprofessional and such a letdown!

If I was living close by the shop my dinner would always be morello To my taste morello is the best in the west Can fault it. Friendly and polite staff about 11 type of different kebabs all freshly made, pizzas pakoras burgers and the morello famous CHIPS CHEESE CHICKEN SHAWARMA OR THE DONNER can’t beat it would always recommend this place for sure By the way any issues ask for the main man he’ll fix it 👍🏼

This place was the second worst, we ate when on holiday in Glasgow. The pizza was more like a pizza bread and rock hard. I never understand, how people can even mess up a jacket potato...it was awful. Only thing half decent was the doner kebab!

Back here after not trying for a while, superb kebab, definitely worth the extra journey time. My go to kebab place from now on.

Amazing takeaway with loads of atmosphere!

Chicken bone in my pizza!!! Ordered the chicken and mushroom pizza and whilst eating bit into something hard. It was a full bone from a chicken.. on a pizza! I’m all for reducing food waste but do it well and exercise some due diligence. Lucky I didn’t chip a tooth, never mind how disgusting this is.

During my time studying in Glasgow from September 2022 to August 2023, I frequently visited this Kebab shop, and it quickly became one of my favorite places. The owner is incredibly kind and always took the time to chat with me. He was generous with the portion sizes and often shared valuable advice on diet and fitness, which I greatly appreciated. The staff are also wonderful people, always friendly and welcoming. I am deeply grateful for their care and hospitality. If I ever have the chance to return to Glasgow, I will definitely visit again. Wishing continued success in future business!

Fantástica comida, gran relación calidad-precio. . . mucho más de lo que podríamos comer! Justo más tarde de lo que nos dijeron en la aplicación ... pero acostumbrado a esto al hacer el pedido en línea.

Ordered a donner kebab last night 🤮 👎 Used to be thin slithers of good quality donner meat a couple of years ago, now it is very dry crumbly hunks of dog meat. No wonder everyone goes to Shawarma King instead now.dont waste your money!!

Great kebabs and vegetarian options, friendly service

Best kebab in a long time! Lot variety of salad and super tasty meat 👍👍

Amazing Kebab and favorite place for chips cheese and curry Also staff is so friendly and patient even when it’s busy!!

It was very busy, but so worth the wait. First class calzone.

First time trying this place mixed kebab was best I have had in a long time

This was amazing … we had different portions sharing , I just loved chicken tanduri pizza … chicken pakora and veggie pakora was amazing too ! Chips and cheese was great too for the rest I was too full but my friends said they were great too I definitely come back for it

Stayed in Premier Inn brayhead ordered a delivery 2 large mixed kebabs absolutely 1st class paid a bit extra for delivery but best kebabs I have eaten while working away as I am from Chesterfield enough to feed 6 people easy but lovely food Highley recommended for gary

Amazing Food and amazing customer service :) Food always comes fresh and hot as well as fast. Get the pizza and kebab all the time from here and they have never disappointed. Staff is very helpful and lovely. Best place in Glasgow definitely!

Absolutely excellent. The best pizza I have eaten in years, and plenty of other options as well.

Easily the worse kebab ive ever had! Waited 90+ mins the food came freezing cold! The chicken in the kebab was bone dry! The pakora & chips unbelievably greasy i had to actually reheat in the air frier! Im actually shocked at how bad this place was!

10/10 kebab, you’d struggle to get better.👍

Best chips and donner I ever had

*** The response given by the business is utter b/s as nothing like that even happened *** I normally go here quite often and the overall food is quite good, However lately the staff has changed and food and service has become quite poor, staff talk in their own language which is understandable not realising I speak the same language as them, if they are going to talk about me then they should at least make sure I don’t understand what they are saying, they could say they were speaking about someone else but I was the only 1 in the shop and the person kept pointing at me also. The old staff was really nice and friendly but the new staff is the complete opposite, it seems like when the owner is working then everyone is on their best behaviour but when he’s not around they have a free pass to do and say whatever. Onto the worst part, my chicken donner was all mushed up and cold like it was dogs meat left over from the night before, absolutely disgusting is the way to put it, would never come back to this shop again.

Staff couldn’t be more pleasant and the food is good

We ordered chips, cheese and curry sauce. The "sauce" on one of the orders was a congealed cow-pat plopped on top (it was burnt to boot and had a round indent in it - a can? The bottom of the pan?). We scrapped the "sauce" off the chips into the sink and when we tried to wash it away it stayed as jelly-like chunks (it looked like dog food). I prodded it with a fork afterwards and it was still hard, despite being saturated. I have never seen a more disgusting take away in my entire life and the fact that a member of staff served that to us is genuinely unbelievable. In the other order the sauce had the texture of refried beans. Disgusting!

Great place for quick quality food! Staff are fine people.

top quilty food.. but this shop personally a go for the chicken grill tandoori.. wow

Sadly nowhere near as good as it used to be and staff don’t seem happy, also prices are really high considering the quality of food, I can get a kebab out loads of other kabab shops for a lot cheaper that’s the same quality now as Morelos, so sadly won’t be back, I used to love this place and would travel over from the south side.

Great food but can't deliver outside G4 and shouldn't claim to. Food showed up an hour late and stone cold

A big massive pile of bland mushy meat. Sauce was hawf decent. Massive piles of not very good salad not the freshest either. Service without a smile. Would I go here again? Btw the meat wasn't the warmest. Would I go here again? Never in my puff.

Chips and cheese a bit disappointing. Tasted like rehearsal and not a lot of cheese had to put more on it shame as partner kebab is always nice. Chips not so much

Ordered for collection. Didn’t include salad or sauce that I requested. Overpriced

Used to be the best place around. Went in this week and couldn't believe the drop in quality and increase in price. They have a sign up saying they needed to increase prices due to costs. Fair enough. But my donner and chips was around 40% more expensive than the last time I was in and the container was smaller. They seem to be using cheaper meats to save money too. The pakora was terrible. Won't be going back sadly.

Morello used to be brilliant. Shame it has gone downhill so much lately. Last few months since they got new staff in its been terrible. Last two delivery orders I had from them both took 90 minutes which is pathetic as I live a quarter mile away. Previously they would deliver within 30 minutes. Also now the pizzas are burnt, the chips are either undercooked or they only give you half the box. The new staff are lazy and just aren't interested. So disappointed

Was in last night ordered food when waiting on my food a rat run out from under the counter then under the other counter asked for my money bk and left the shop! At this point they should have closed the shope to deal with the issue but they didn't the shop stayed open the rest of the night

Delivery was bit late but no doubt customer service and quality of food is class.

Said they dont do pizzas even though theres a full pizza menu in the shop 😂😂

wide selection of food. too bad they only accept cash. attached here is the menu

Order from Uber eats placed order at 6 o'clock still waiting onit called restaurant and guy who answered phone attitude was stinking Food will probs be cold aswell

Kebab and Pizza was first class

Great local takeaway , freshly made food at decent prices.

Avoid this place at all costs. Got food delivered tonight which was 20mins late everything was cold. Phoned to tell them was told hold on a min and ended up waiting for 15mins and had to hang up they clearly forgot about me. Customer service and quality of food is an absolute disgrace.

Our family favourite for kebabs Would definitely recommend for their great kebabs

Best in Glasgow 👍👍👍👍👍 used to stay in dunearn street ,come all the time from Ayr to get a beautiful take away. FANTASTIC WELL DONE 😁

Very bad experience. My donner kebab wasn't fresh i had to bin it

Absolutly shocking the amount of chicken for £6.50 the 4 bits are as thin as paper , never worth the money , will not be back and this was after the person serving got my order mixed up .

Con artists. They said 5 quid any size any pizza. Then don't charge you until you've ordered at which point "that deal was only online". Also said have a large pakora rather than a medium because of the weight - charged us for it. Half an hour wait. Also pizzas 7.50 online but more expensive in store. Oh and got our order wrong twice in shop - got home and it's still wrong pizza

Driver got lost, but was really apologetic when he did arrive. Didn't affect the food, it was still hot when we received it. Food was lovely, first time we have had a delivery from them. Will definatly order again

We were served without manners or a smile and quite frankly their attitude stank. Still it was the closest and it is 4 stars at the time of in ordering. The pizza toppings were short (and veggies don't cost as much as meat). 2 kebabs were pretty small given that they were £13 each. Mixed pakora was also a disappointment as it was in mostly veg. It didn't look great at the counter and this should have been an indicator to avoid as it was fairly poor. Maybe it was old? Won't be back.

Stalker-like, spam text messages sent with the frequency of the Glasgow subway. No option to stop these without payment. Do not order online unless you wish to sell your soul to the voucher codes devil. Food's alright, 6/10.

Tried to order, made me wait 11 minutes, ordered and was then told that it’s cash only, I missed my bus soon after due to this

Bought 16 inch pizza tonight but chicken was off. That was 16" piccante pizza and added extra topping chicken donner. I am sure that extra topping chicken doner was off and I ordered online from your website. It used to be great takeaway but from few times not had great experience

Only takes 1 bad one to put me off forever and that 1 went right in the bin. Didn’t complain, don’t imagine it would be worth it.

Pleasant staff, quick service, tasty as always!!

I called them at 19:30 saying the guy left at 19:20 it's not 20:00 and he hasn't shown up. I tried to phone them but it was engaged properly because they pull this stunt off all the time, now idk where food is and I'm hungry and angry at them, they use to be nice people now they've let me down. I'm never ever ordering from here again, you've let me down and the fact I use to love getting food from yous was a good but now its just disappointing and rude.

I've been coming here for years and it never seems to dissapoint. The staff are friendly and the food is always amazing. Definately the best food place in the west end.

The best chips, cheese and donner in glasgow fact!

I've been waiting for a 10 inch veggie pizza for 2 hours now. I call the restaurant and it says their lines busy, looked at the other reviews and realised I'm probably not getting my pizza or money back. Very angry, definitely don't order from here guys. Feels like a scam.

Do not use the morello website to place an order, I am bombarded with text messages from the takeaway every couple days!! They send constant spam to your phone.(5 months now) No way of stopping these messages as the number doesn't accept replies. I have blocked and blacklisted the number and still get constant messages. Very annoying indeed! I never had this problem with any other takeaway. No way to opt out or stop the messages!!! I enjoy their food but these text message spam offers are just doing my head in!!! If I wanted to buy your food I will contact you, you can't convince me to buy your food with stupid pain in the arz texts!! Very bad practice!!!!

Horrible server!!! We were trying to choose our meals and I asked for a recommendation. His response was “hurry up- we close in 10 minutes”. After that they told us they would only accept cash- sounds like tax evasion if you ask me...

Terrible quality for the price. The Chicken Pakora was a tiny piece of dried out Dog meat with rock hard batter . And overpriced for the tiny portion. I used to use morello's years ago, back when the food was edible. I think it was different owners.

Best chicken kebabs around and a nice garlic sauce also

Best doner ever. < I said that 3 years ago and came here recently! Doner is exactly the same. Thick freshly cut, clean and delicious. With their warm homemade chilli sauce and just cabbage and naan. Literally 10/10

Large order made, zero communication and complete order failed without notice. If I could give zero stars I would. No refund offered so I'm £50 down and entire family hungry and bereft. Just wanted a wee bit of chicken. Shambles.

Ordered food at 17-10 food arrived at 20-30 ,was absolutely freezing, would never order from here again ,pathetic, they wanted to send mire food but what's the point ,I asked for a refund but was refused ,it all went in the midden

You are want to be put off from take aways this is a place may be for you. After waiting for a food for over an hour decided to collected it myself. Pakora was old and cold, so was kebab. So if you like horrible customer service and horrible food you know what to do!

Ordered chips with chicken and cheese, chips were quite cold and too oily, almost impossible to eat, meat itself is quite good, but as chips were cold cheese not even melted. Probably it would be better if I ordered food during the evening, but if you’re making an order during the day you might have the same

Ordered from here on UberEats at around 11:20pm which they accepted my order and decided not to deliver the food but keep my money as it was paid by card. How disgusting of a human being must you be to be stealing essentially rather than cancel if you couldn’t be bothered making the food.

Tasty food and very friendly staff

Food good nice place clean and staff great

Had a Saturday 8pm order, which included a Spicy Lamb Calzone meal (includes chips & a can), Special Pizza (loaded with toppings). Promptly ready for pick-up, having paid online. Really enjoyed both meals, leaving 4 slices (half of the pizza) for breakfast! Would definitely recommend.

One of the best in the area. Been a customer here for 2+ years

The guys were quite rude and unwelcoming. I am unfamiliar with eastern kebabs and all the variations, the guys have no patience to help. They get quickly dismissive and get bothered with no effort to hide it. I like extra garlic sauce and i ask for it. Today I asked for extra garlic sauce and as the guy prepared my chicken doner i heard a voice counting 3, 4 , 5 while i was standing there looking toward the street. It turned out to be the guy counting the number of ladle spoons of garlic sauce he is pouring on top of my doner!!!.. His facial expression indicating it was done in clear mockery.. The guy did not even look at me or welling to stop, he was not even looking to see if i was paying any attention. The result: a chicken doner soaking in too much garlic sauce that went straight to the bin + i feel offended + i am never buying there again!!! The advice: Never think of eating doner from Morello unless you are an expert on kebab and doner types and do not mind the unwelcoming attitude of some of their workers.

Very rude staff, making cheeky comments to customers. Never again, Avoid!

Good fresh food. reasonably priced. Love the chicken kebab. Helpful staff.

Absolutely terrible service waited 2 hrs for a delivery. Do not order from this place avoid avoid!

The staff don't have basic etiqquttes. I asked the staff of what I'm pointing at is chicken pakora and he asks me, "does this look like chicken pakora"? If I knew what the product looked like, I wouldn't have asked. What's even more frustrating is that the shop doesn't have a card reader. Did I step inthe 18th century or wot? Decided not to buy from these people. Only giving one star because that's a must. Don't even deserve that in my opinion.

Morello's is hands down the best kebab shop I've been to in the UK. Super friendly staff, cheap prices and terrific food. I just wish they would take card!

Got a donner kebab tonight and brought it home. Thought it was just steam from the bag which was wet opened kebab and it will harden grease/fat it was that’s bad it looked like egg yolk never again. Sorry

Best easterb kebab house on great western road. 10/10

Absolutely disgusting and waste of money. I bought 12" pizza and it was ridiculous taste better ti buy frozen from aldi or any super market even they charge £9.90 which I normally get from other takeaway which is more delicious than this and charge just £6. Bit morello is ridiculous will highly not recommended....Rubbish

If you want a cold pizza this is the place for it. Delivery was sent out with a uber driver who had another delivery. Which meant my pizza was on the road for 30 mins getting cold. Should really avoid drivers who are gonna take so much time. Also got told on the phone that I could order directly from there website next time and when an uber driver comes they pay them cash to bring it, so not only do the uber drivers have two orders by uber but also have more on top by morello. Poor show

Bad service and always mess up the order. Gave them a few chances and they mess up every time. DO NOT go here and waste your time and money. Staff dont even know how speak proper to a customer, pathetic excuse of a business.

So frustrating having to bin what was previously a great restaurant. Clearly stated 'no salt, vinegar, salad or sauce please' .. but due to the delinquency and ignorance of the restaurant, the food came smothered in sauce. Pizza missing off order too. Meal ruined, complete shambles.

Top class place. Good quality grub. Speedy service. Very reasonably priced.

The one must visit I’m a Londoner any time I come to Glasgow I must visit this place everything is made fresh here and it’s tasty 👍

Never ever again!. Not fresh at all few bites then in the bin! Waste of money and an eventful night visiting the toilet. Avoid!

Great takeaway, great food, prices a bit dearer than other takeaways but it is the West end 😂

Its funny how reading through the comments Morello has a track record of shoddy service. Garbage takeaway confirmed, I hope it is condemned. My review is as follows - Absolutely disgusting service. Avoid, avoid, avoid! Ordered a pizza, barely finished speaking and I am immediately told to wait outside. Fair enough, corona and all that. 10 mins later two pretty 20something girls walk in order their food and are just waiting in the takeaway. WITH NO MASKS ON! Funny, that they aren't being told to wait outside? The girls are just standing in the shop while the shop staff leer at the girls. I walk in to check on the status of my pizza and the girls decide themselves to wait outside as there was now 3 of us in the shop, when signage indicated only 2 were allowed. During my wait, a friend of the shop staff comes in and is greeted by the shop staff, with NO MASK ON. I'm a bit shocked to say the least, but I stay quiet i am hungry and tired and cold and just want my food. Finally after a 15 min wait, the pizza chef puts my pizza into a box on the counter and tells his shop staff its ready, they don't hear as they are busy preparing other orders and are talking about the girls in their native language. So I am standing looking at my pizza on the counter getting cold while the 2 shop staff wander back and forth. I finally get the attention of the shop staff and signal to him that my pizza is there and he looks at me with indifference and says with such IS your name Robert?? Clearly it isn't and another shop member realises that the pizza is in fact for me and I'm given my pizza and rushed out the door. I don't take writing bad review lightly. But bad customer service and creepy, leering men foaming at the mouth over a couple of female customers is not on. I will not be returning there to be treated as an inconvenience to the shop staff nor would I recommend and females go there unless you want to be leered at by creepy men. Also the pizza was nothing special. Don't give these creeps your business and I would recommend spending your money elsewhere. P.S its also hilarious the takeway insists on cash only despite being late in 2020 and in a pandemic where cash handling should be limited to avoid the spread of Corona. I hope all the earnings are declared to HMRC!.

I visited your take away last year and loved it. This year twice I have been and your service is terrible!! My boyfriend speaks your staffs native language so can understand that you clearly spoke rudely about him, your customer, whilst he was waiting for food. The food was overpriced this time but bearable. Today we came and ordered food. The man got our order wrong and upon realising my partner is Persian but choosing to speak Englsih started shouting "joonam"in his face. The food amount was pitiful, badly packaged and tasted disgusting. I had to bring it back as I was given the wrong thing and was glared at by all your staff when I said I wanted a refund instead of exchange. Get a grip people 😊✌ It doesn't cost anything to be nice.

This is ment to be a £5.50 kebab lol? Actual disgraceful charging people money for stuff like this. Also had a hair in the other one we bought. Won't be ordering again.

Order chicken doner. Tasteless Boiled chicken cut in pieces mixed up with souce. Very disappointed.

Staff are very un hygienic and no masks wore by anyone or hand sanitizer for customer's and only cash lol really bad service guys laughing breathing over your food