Moonlight (Crosby) in Sefton

Always fantastic!! The nachos are just sublime!!

I was expecting a 1 thin warm freshly cooked pancake that wasn’t to heavy, and I got 4 small cold packet pancakes that were more bready

Missed off an item from both waffles we paid extra for

This was an hour later than the estimate and cold when it arrived

Food was late but it was a busy Saturday and I was hangry however, I order from moonlight because it's just the best around here. They never disappoint, the food is just boss! Will be ordering as again soon. Look forward to the next one.

Order from here often, normally good but the last two times i have orded cheese curly fries and received without cheese. Once is a mistake twice is not acceptable. A shame because the food is nice but i probably won't ordef again now.

Cold meal awaiting people returning from work

Food was absolutely gorgeous! Will be ordering again soon.

My food did not arrive. I would like a refund please

food was excellent and presented beautifully I can only put the delay down to the offer of 40% off on at the time will definitely order again

Ordered here a few times and has been great every time ! Cheese missing from cheeseburger tonight and no spring onions on loaded fries which was a bit disappointing but mistakes happen and it’s always really tasty

Excellent mixed meat pizza so plentiful & tasty I loved it / Large Classic hotdog was so very yummy / Double burgers with fries and curly fries where Excellent / I Would Recommend 🤞👍👏❤️

where is it? it’s not been delivered

Great ice creams and deserts. Hot food is ok, but a little overpriced. The service is hit and miss. Somedays are spot on, and others are not so good. You can be left standing at the counter for a while without being either acknowledged or on occasion seen.

The worst customer service I’ve ever experienced. Said collection around 9:35 so we headed off and got there at 9:35, I checked the app and it said ready to collect. Went in shop and there was no staff member in sight so was stood at the front for 10 mins waiting for someone to come out. A rude blonde woman eventually came out asked my order and disappeared again without saying a word. 15 minutes later they bring my order out. No “sorry for the wait”, no “take a seat” nothing. Wont be returning

Perfect food much needed after a festival

Food is delicious and always well cooked.

Burger no taste. chips tasted like warm ups. Popcorn chicken the chicken must have been on strike. Sorry to be harsh but true 👎

Didn’t receive full order had stuff missing yet again. Seems to be the norm things missing all the time. Asked for a refund got told manager will call me back said this happened last time and no one did, and yet again no one has called back.

Burger and milkshake both absolutely top tier 👌

never arrived after hour n half wait

This the best burger 🍔 in Liverpool there ice cream is to die for. and the delivery people are wonderful.

My food never came at all, they let me order food took my money from my bank but never delivered the food because they closed the shop!!!! So I’d like a refund thank you!

This is the best Burgers in North Liverpool, all the delivery 🚚 people are also wonderful

Food arrived on time and was hot and yummy

The food is very good however the time it takes for the food to arrive is an absolute joke, over an hour for desert food. Will not order again because of this.

this business shares orders with the shop next door so I don't actually know who cooked it or why it took so long but when our food finally arrived the hotdog meal wad cold. curly fries were cold and the hotdog was barely warm and very chewy. not good for the price of the food from here

My order was over 2 hours late it came freezinf driver didn’t even apologise the drinks was like water the cookie dough was stone cold when I rang up they wouldn’t answer the phone and I asked for my money back which was over a 30 pound order and they try to compensate me with 3 pounds 😂I want my full refund will never order from here again if you want food like a rock n stone cold I’d suggest going here !!

It took 45 minutes to arrive and I was told it would take 15-20 minutes. The burger was nice but chips were quite bland unfortunately, the hot dog was squashed and there was mustard and ketchup all over the bag so I am not happy about that. Probably wouldn’t order from here again.

Delivery driver was sooo lovely! So was the food thankyou

the food was great was on time and still hot I've not ordered from moonlight for ages but I liked the food back then more so the hotdogs lol will be ordering again soon ,,,

I ordered my food and the food itself was amazing . the food arrived 30min late but no ice cream on top of one waffle ok its 50p so not worried about that but the driver didn't even apologise for being late he just smiled and said enjoy your food and walked away ok fare enough but give some sort of apology I've not ordered from this place in a while but we wanted a treat lol...

Amazing quality of food.I had the cinnamon rolls with chocolate sauce,they were warm and very tasty.My wife had the profiteroles,she said they were great.Can recommend this establishment.

I recently visited this shop, and I was blown away by the quality of the ice creams! The store itself had positive vibes, making it a delightful place to visit. The staff were both professional and friendly, adding to the great experience. Highly recommend! 👌🏼

My only complaint is that the delivery note I added with instructions for delivery wasn’t followed. I live above a public house & I asked for the delivery to be made to the back of the property. But it was delivered to pub & placed on the bar. There was no delivery code asked for either. Otherwise the food was lovely, thank you.

had a problem with a burger but they where very helpful and replaced it :)

got the order completely wrong when i blatantly left a note to say what i wanted

Always great, Burgers are power 👌

Went and collected order as knew would have been a busy period. Collected the order within 10 minutes and food was delicious! Thank you

Churros where rock solid so was the donuts all cold and hard

didn’t get my food still isn’t here after an hour and a half

i waited an hour and a half for my delivery and got a message that it was on its way and it still look 30-45 mins to come it doesn’t even take me that long to go there my self on a bus to get it

Waited 1 hour 45 mins for our order. The waffles and cookie dough were stone cold and the ice cream/milkshake/ice blast were melted. The milkshake tasted like nothing. Very poor for the price we payed

The drop off man was nice and on tiam

Food took nearly an hour and a half and whm it did ice cream was melted and had leaked over all the other desserts

Havnt received it says I did 8 minutes ago!!!

I ordered a chicken burger and fries during the recent euro final. It came on time but the lettuce on the chicken burger was brown, the bun was soggy and fell apart and the fries was cold and soggy. It wasn't nice and ruined the night. It was also overpriced considering it wasn't a proper chicken breast.

We’re regular to moonlight and over a period of time it’s getting worse. Quality of food is getting worse every time. Moonlight was always quick quality food now everythin seems rushed and thrown together. Quality over quantity

Gorgeous food Pizza is delicious

didn't leave till delivery time finished. said been delivered when it hadn't over an hour after ordering called and they said it had left just then. terrible my ice cream isn't even mint chop chip.

Shocking. Can’t even bag up a 3 item order. How backward can you be. Popcorn chicken must of been used on the driving range it was that hard. No drink for my child to down after choking on the golf ball. Waffle was vile!and No ice cream! Wow

the chips are so bad, limp soggy things with an industrial flavour, the burger , which was always good had a very odd flavour this time , a bit like liver. so not recomended other than its cheap.

Loaded fries stone cold unfortunately

Sent the wrong burger and chips are freezing and like cardboard

Enjoyed my food, was warm and delicious!

Great food and milkshakes amazing

Not happy found a price of paper in my food while eating

Had a slight problem the manager sorted it out thankyou nachos and pizza very good 👍

Food wasn’t warm andn took over 2 hours to arrive

Thank you for not knocking or ringing

my ice cream milkshake was like water an the ice cream was everywhere

The food was nice as always. Just disappointed with the nachos. There was not enough cheese in neither of them. Even though I asked for cheese in both instead of salsa, it's like they split the cheese in half Not happy with it

I cannot fault this place x. Every time I have ordered it’s been amazing I would recommend to everyone xxx

Took over an hour for 2 milkshakes and a churros on a Wednesday night - churros were stone cold and the milkshakes were melted

Food nice but ice cream missing

Food was an hour late, chips were cold, ice cream melted. Awful.

Food was delivered cold and all three milkshakes turned up as a cups of white froth and extremely watery with very minimal amounts of the flavour choosen wont be ordering again if i could give less than 1 star i would

ordered over an hour ago. got told latest very would be over 30 mins ago. Still not here 30 mins after lasted delivery estimate and app saying order delivered. shocking. be the last time I order from just eat or this restaurant

Because of the rating at first I went passed it but ended up back and ordered for the first time and happy I did. The supreme burger was a belta with the curly fries and them Nutella Cinnamon roll things.

Wrap was cold and there was no cheese on the fries that I paid extra for

said on the app that it was delivered and had no knock or nothing so had to ring up eventually came, burger was nice but waffle was cold and crusty

Lovely food as always. I had a bit of an issue with something but it was sort out straight away

Didn't send the drink with the kids meal

Absolutely awful didn’t arrive on time over 2 hours for delivery the food was cold and disgusting no one even ate any never go here again

it wasn't an iceblast it was just ice with food colouring and the price of them is shocking i would like a refund please

We didn’t get notified we tried reclaiming our money back but no response about it please suspect this restaurant about changing order police’s this is unacceptable behaviour

TERRIBLE DO NOT ORDER DELIVERY Food never arrived and when tried to call the store multiple times no answer Would give 0 stars if possible

Really nice food, never had an issue with my order. Food is arrives hot !

Wow the amount of food we ordered and all of it was absolutely delicious!!! Will definitely be ordering again ! 10/10 from us 🙂

Still haven’t received my food?

Milkshakes haven’t came, ordered over an hour ago and it’s way past the delivery time given. Extremely disappointed & want a full refund immediately

Asked for plain burger, was still delivered with a cheese sauce or something on it , tried to ring but think it had closed

Received an order from Moonlight through Uber Eats. I have regularly ordered from here but haven't in a while, so I thought it would be a nice treat. My order cost near £30. It arrived cold, so it was inedible. I also ordered a crumble cup and the ice cream was completely melted which defeats the purpose. Again, it was inedible. Such a shame, waste of hard earned £30. The standards have really dropped.

Absolutely ridiculous, waited two hours for my order, it came freezing cold, the cookie dough was solid and not much nutella on the waffle, ice cream was a liquid. Called up and they said it was on its way, still didn’t arrive for another 25 minutes after that.

Cookie dough was cold and hard I usually love ordering from here disappointed

Good didn’t even turn up , disgusting

Advertising 30-45 mins for delivery again. Order is now over an hour late. Kept pushing back time, called twice was told 10 minutes away. Eventually turned up, Ice cream melted and the tinnier wrap I have ever seen was stone cold.

All hot food ordered was freezing cold

Food was warm and fresh, loved it

Food lovely as always kids love it although disappointed this time no fries with any hotdogs although i paid extra for fries on one not worth leaving low stars as still quality food

Everything was spot on thank you! Love the ice blast with popping candy

Food was cold said my food was at my destination where I am and I never received nothing until 9-15 when estimated time should of been 20-30 -20-50 nothing store phone number was engaged couldn’t get threw so bad

I payed extra for Biscoff crumbs which I didn’t receive as well as the 5th pancake you usually get.. invest in some thermal bags cause cold everytime!

Cannot fault the food as it is always very tasty. I have been a fairly regular customer and they are my favourite takeaway. However, several of my recent orders have been late (over 30 minutes late this time), despite previous orders having been delivered quite quickly. The app says the food has been delivered when it hasn't. There should be some explanation, updates and/or an apology for customers that have been kept waiting a long time, especially when it happens repeatedly.

food was freezing cold. chips where hard, jalapeño bites where cold burger was jst about warm.

Absolutely amazing defo ordering again soon

Delicious burger and very nice cheesecake

Food hasn’t turned up, when I first called the store after waiting half an hour after making the order, they said it was just leaving the store. Another 20 mins and now the store isn’t answering the phone & the food still isn’t here.

both cookie dough was more like a cookie and had a funky stale taste like it was made the day before and reheated, the cinnamon rolls where definitely stale and dry to touch I won't be ordering again which is disappointing because I've had good treats from here before

We've loved our order tonight, it was 😋 delicious. We're only visiting the area and wish we could order from Moonlight back in Sheffield. Thanks for also delivering in the pouring rain!