Based on 1.779 opinions finded in 4 websites
Based on 1.779 opinions finded in 4 websites
Opinions
Wonderful food enjoyed all of it
Emma . 2024-12-03
MORE AT Just Eat
I got chicken wrap and Ice blast which was great but unfortunately worked out at over £15 with delivery so far too expensive for me.
christine . 2024-12-02
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Always Devine deserts thank you
julie . 2024-11-30
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food never arrived, tried calling 20 + times to get no answer, pathetic wouldn't bother ordering from here
Andy . 2024-11-29
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Arrived cold. Was late the last time we ordered from there too. Will not be ordering from there again. They tell you it has been delivered on the app when it blatantly hasn’t.
Paul . 2024-11-28
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Ordered a pancake when it turned up it was like the small pancakes you can buy at the shop
Nina . 2024-11-27
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great service very quick and very nice milkshakes in my belly 😁 highly recommend
Luke . 2024-11-23
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The order arrived just before estimated time however upon delivery food was stone cold and had to be reheated in the microwave this is totally unacceptable the distance from the restaurant to the address does not warrant the temp of the food
Emma . 2024-11-18
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milkshakes where really nice. I got the burger with fries burger was really nice but a fair bit on the cold side of things same with the fries really otherwise would've been a perfect order. but milkshakes where top tear 🙂
Tay . 2024-11-15
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Always lovely and hot juicy burgers
Pamela . 2024-11-09
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we usually order from here. last night our milkshakes were really watery and I wasn't able to drink mine due to this
hannah . 2024-11-07
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Made up these deliver to the lake district because that burger was scrambunctious. the chips were fried to go, i ate a whole pineapple before the meal and then couldn't fit much in but i gave it a good go and now im just singing their praises you get
Lyndsey . 2024-11-06
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Wait an hour and 48 minutes, then missing items.
Maria . 2024-11-02
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Didn’t even turn up. Said it was delivered but wasn’t and then kept putting the phone down on me
Joann . 2024-11-02
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food was late and freezing cold. beyond disappointed and will not be ordering again unless we're given some sort of compensation.
Claire . 2024-11-01
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Terrible time keeping food was so cold well over a 40 min wait after the expected time bad service
Jason . 2024-11-01
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I asked my hubby if he enjoyed his burger and he said it was better than McDonalds nice and juicy and hot and the chips were nice and hot too
Pamela . 2024-10-19
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Delivery was late and food was cold when it got here
tracey . 2024-10-16
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Delivery was quick for once! Milkshake perfect but waffle was cold. Still nice tho
Jessica . 2024-10-14
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Got here an hour late but food was nice
Kirsty . 2024-10-14
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You forgot the mayonnaise my son is autistic absolutely went mad at this I had to run out shop and get some
Lindsey . 2024-10-12
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Nice food and drinks as always, but food arrived freezing cold as box with burger and chips in placed in same back as 2 milkshakes and ice blast, so had to microwave everything
Mia . 2024-10-12
MORE AT Just Eat
I am severely downhearted about the level of service this establishment has displayed after many weeks of ordering today has been by far the most dissopointing order I have received off this application fist off all the food turned up to my humble abode cold the food was shivering in there boxes suffering from hypothermia. Second one of my orders were absent after nearly having to send a search party to retrieve this food after 2 hours it had also arrived with hypothermia. NOT A HAPPY CHAPPY.
Ruby . 2024-10-07
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Always fantastic!! The nachos are just sublime!!
Paul . 2024-10-04
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I was expecting a 1 thin warm freshly cooked pancake that wasn’t to heavy, and I got 4 small cold packet pancakes that were more bready
Ian . 2024-09-30
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Missed off an item from both waffles we paid extra for
Chris . 2024-09-26
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This was an hour later than the estimate and cold when it arrived
Laura . 2024-09-24
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Food was late but it was a busy Saturday and I was hangry however, I order from moonlight because it's just the best around here. They never disappoint, the food is just boss! Will be ordering as again soon. Look forward to the next one.
Andy . 2024-09-22
MORE AT Just Eat
Order from here often, normally good but the last two times i have orded cheese curly fries and received without cheese. Once is a mistake twice is not acceptable. A shame because the food is nice but i probably won't ordef again now.
Sam . 2024-09-21
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Food was absolutely gorgeous! Will be ordering again soon.
Stephen . 2024-09-20
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Cold meal awaiting people returning from work
Mo . 2024-09-20
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food was excellent and presented beautifully I can only put the delay down to the offer of 40% off on at the time will definitely order again
debbie . 2024-09-14
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Ordered here a few times and has been great every time ! Cheese missing from cheeseburger tonight and no spring onions on loaded fries which was a bit disappointing but mistakes happen and it’s always really tasty
Laura . 2024-09-14
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My food did not arrive. I would like a refund please
James . 2024-09-14
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Excellent mixed meat pizza so plentiful & tasty I loved it / Large Classic hotdog was so very yummy / Double burgers with fries and curly fries where Excellent / I Would Recommend 🤞👍👏❤️
peter . 2024-09-13
MORE AT Just Eat
where is it? it’s not been delivered
Debbie . 2024-09-12
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Great ice creams and deserts. Hot food is ok, but a little overpriced. The service is hit and miss. Somedays are spot on, and others are not so good. You can be left standing at the counter for a while without being either acknowledged or on occasion seen.
Bill McMahon . 2024-09-11
MORE AT Google
The worst customer service I’ve ever experienced. Said collection around 9:35 so we headed off and got there at 9:35, I checked the app and it said ready to collect. Went in shop and there was no staff member in sight so was stood at the front for 10 mins waiting for someone to come out. A rude blonde woman eventually came out asked my order and disappeared again without saying a word. 15 minutes later they bring my order out. No “sorry for the wait”, no “take a seat” nothing. Wont be returning
Sam . 2024-09-08
MORE AT Just Eat
Perfect food much needed after a festival
mark . 2024-09-08
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Burger no taste. chips tasted like warm ups. Popcorn chicken the chicken must have been on strike. Sorry to be harsh but true 👎
jimmy . 2024-09-06
MORE AT Just Eat
Food is delicious and always well cooked.
Lisa . 2024-09-06
MORE AT Just Eat
Didn’t receive full order had stuff missing yet again. Seems to be the norm things missing all the time. Asked for a refund got told manager will call me back said this happened last time and no one did, and yet again no one has called back.
Joanne . 2024-09-03
MORE AT Just Eat
Burger and milkshake both absolutely top tier 👌
Andy . 2024-09-02
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never arrived after hour n half wait
Lewis . 2024-08-29
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My food never came at all, they let me order food took my money from my bank but never delivered the food because they closed the shop!!!! So I’d like a refund thank you!
Chloe . 2024-08-27
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This the best burger 🍔 in Liverpool there ice cream is to die for. and the delivery people are wonderful.
Dave . 2024-08-27
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This is the best Burgers in North Liverpool, all the delivery 🚚 people are also wonderful
Dave . 2024-08-21
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Food arrived on time and was hot and yummy
Lisa . 2024-08-20
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The food is very good however the time it takes for the food to arrive is an absolute joke, over an hour for desert food. Will not order again because of this.
Dean Kilpatrick . 2024-08-19
MORE AT Google
this business shares orders with the shop next door so I don't actually know who cooked it or why it took so long but when our food finally arrived the hotdog meal wad cold. curly fries were cold and the hotdog was barely warm and very chewy. not good for the price of the food from here
Rebecca . 2024-08-13
MORE AT Just Eat
My order was over 2 hours late it came freezinf driver didn’t even apologise the drinks was like water the cookie dough was stone cold when I rang up they wouldn’t answer the phone and I asked for my money back which was over a 30 pound order and they try to compensate me with 3 pounds 😂I want my full refund will never order from here again if you want food like a rock n stone cold I’d suggest going here !!
Libby . 2024-08-13
MORE AT Just Eat
It took 45 minutes to arrive and I was told it would take 15-20 minutes. The burger was nice but chips were quite bland unfortunately, the hot dog was squashed and there was mustard and ketchup all over the bag so I am not happy about that. Probably wouldn’t order from here again.
Corey . 2024-08-12
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Delivery driver was sooo lovely! So was the food thankyou
Grace . 2024-08-10
MORE AT Just Eat
the food was great was on time and still hot I've not ordered from moonlight for ages but I liked the food back then more so the hotdogs lol will be ordering again soon ,,,
gail . 2024-08-10
MORE AT Just Eat
I ordered my food and the food itself was amazing . the food arrived 30min late but no ice cream on top of one waffle ok its 50p so not worried about that but the driver didn't even apologise for being late he just smiled and said enjoy your food and walked away ok fare enough but give some sort of apology I've not ordered from this place in a while but we wanted a treat lol...
gail . 2024-08-09
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Amazing quality of food.I had the cinnamon rolls with chocolate sauce,they were warm and very tasty.My wife had the profiteroles,she said they were great.Can recommend this establishment.
Simon . 2024-08-09
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I recently visited this shop, and I was blown away by the quality of the ice creams! The store itself had positive vibes, making it a delightful place to visit. The staff were both professional and friendly, adding to the great experience. Highly recommend! 👌🏼
Samira Rahimi . 2024-08-07
MORE AT Google
My only complaint is that the delivery note I added with instructions for delivery wasn’t followed. I live above a public house & I asked for the delivery to be made to the back of the property. But it was delivered to pub & placed on the bar. There was no delivery code asked for either. Otherwise the food was lovely, thank you.
Alison . 2024-08-07
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got the order completely wrong when i blatantly left a note to say what i wanted
freya . 2024-08-05
MORE AT Just Eat
had a problem with a burger but they where very helpful and replaced it :)
Megan Wilding . 2024-08-05
MORE AT Google
Always great, Burgers are power 👌
Andy . 2024-08-04
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Went and collected order as knew would have been a busy period. Collected the order within 10 minutes and food was delicious! Thank you
Liam . 2024-08-03
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Churros where rock solid so was the donuts all cold and hard
Neve . 2024-08-01
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didn’t get my food still isn’t here after an hour and a half
Kourtney . 2024-07-31
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i waited an hour and a half for my delivery and got a message that it was on its way and it still look 30-45 mins to come it doesn’t even take me that long to go there my self on a bus to get it
summer . 2024-07-29
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Waited 1 hour 45 mins for our order. The waffles and cookie dough were stone cold and the ice cream/milkshake/ice blast were melted. The milkshake tasted like nothing. Very poor for the price we payed
Olivia . 2024-07-28
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The drop off man was nice and on tiam
Evie . 2024-07-25
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Food took nearly an hour and a half and whm it did ice cream was melted and had leaked over all the other desserts
Chris . 2024-07-23
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Havnt received it says I did 8 minutes ago!!!
J . 2024-07-23
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We’re regular to moonlight and over a period of time it’s getting worse. Quality of food is getting worse every time. Moonlight was always quick quality food now everythin seems rushed and thrown together. Quality over quantity
Garry . 2024-07-20
MORE AT Just Eat
I ordered a chicken burger and fries during the recent euro final. It came on time but the lettuce on the chicken burger was brown, the bun was soggy and fell apart and the fries was cold and soggy. It wasn't nice and ruined the night. It was also overpriced considering it wasn't a proper chicken breast.
Will T . 2024-07-20
MORE AT TripAdvisor
Gorgeous food Pizza is delicious
Heather . 2024-07-17
MORE AT Just Eat
Shocking. Can’t even bag up a 3 item order. How backward can you be. Popcorn chicken must of been used on the driving range it was that hard. No drink for my child to down after choking on the golf ball. Waffle was vile!and No ice cream! Wow
Leila . 2024-07-13
MORE AT Just Eat
didn't leave till delivery time finished. said been delivered when it hadn't over an hour after ordering called and they said it had left just then. terrible my ice cream isn't even mint chop chip.
Jamie . 2024-07-13
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Loaded fries stone cold unfortunately
john . 2024-07-08
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Sent the wrong burger and chips are freezing and like cardboard
Jessica . 2024-07-08
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the chips are so bad, limp soggy things with an industrial flavour, the burger , which was always good had a very odd flavour this time , a bit like liver. so not recomended other than its cheap.
rob . 2024-07-08
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Enjoyed my food, was warm and delicious!
Stephen . 2024-07-06
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Great food and milkshakes amazing
Elaine . 2024-07-04
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Not happy found a price of paper in my food while eating
Ava-Rose . 2024-07-04
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Had a slight problem the manager sorted it out thankyou nachos and pizza very good 👍
Natalie . 2024-07-03
MORE AT Just Eat
Food wasn’t warm andn took over 2 hours to arrive
Shay . 2024-07-01
MORE AT Just Eat
Thank you for not knocking or ringing
Jo . 2024-06-30
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my ice cream milkshake was like water an the ice cream was everywhere
Kelly . 2024-06-29
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I cannot fault this place x. Every time I have ordered it’s been amazing I would recommend to everyone xxx
Emma . 2024-06-27
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The food was nice as always. Just disappointed with the nachos. There was not enough cheese in neither of them. Even though I asked for cheese in both instead of salsa, it's like they split the cheese in half Not happy with it
Mark . 2024-06-27
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Food nice but ice cream missing
Nicola . 2024-06-26
MORE AT Just Eat
Took over an hour for 2 milkshakes and a churros on a Wednesday night - churros were stone cold and the milkshakes were melted
Olivia . 2024-06-26
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Food was an hour late, chips were cold, ice cream melted. Awful.
Lorna . 2024-06-25
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Food was delivered cold and all three milkshakes turned up as a cups of white froth and extremely watery with very minimal amounts of the flavour choosen wont be ordering again if i could give less than 1 star i would
Lewis . 2024-06-23
MORE AT Just Eat
ordered over an hour ago. got told latest very would be over 30 mins ago. Still not here 30 mins after lasted delivery estimate and app saying order delivered. shocking. be the last time I order from just eat or this restaurant
Christopher . 2024-06-20
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Because of the rating at first I went passed it but ended up back and ordered for the first time and happy I did. The supreme burger was a belta with the curly fries and them Nutella Cinnamon roll things.
George . 2024-06-18
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Wrap was cold and there was no cheese on the fries that I paid extra for
Basilio . 2024-06-15
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said on the app that it was delivered and had no knock or nothing so had to ring up eventually came, burger was nice but waffle was cold and crusty
Niamh . 2024-06-13
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Lovely food as always. I had a bit of an issue with something but it was sort out straight away
Mark . 2024-06-11
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Didn't send the drink with the kids meal
Steph . 2024-06-09
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Absolutely awful didn’t arrive on time over 2 hours for delivery the food was cold and disgusting no one even ate any never go here again
Claire . 2024-06-06
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it wasn't an iceblast it was just ice with food colouring and the price of them is shocking i would like a refund please
Adam . 2024-06-05
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We didn’t get notified we tried reclaiming our money back but no response about it please suspect this restaurant about changing order police’s this is unacceptable behaviour
Ethan . 2024-05-29
MORE AT Just Eat
TERRIBLE DO NOT ORDER DELIVERY Food never arrived and when tried to call the store multiple times no answer Would give 0 stars if possible
Kayleigh C . 2024-05-26
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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Lovely food, great service, the staff are super friendly and helpful. Best coffee in crosby.
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Called into this place few days ago for a highly recommended breakfast and glad I did as it was fantastic well made and delicious. However my 1 star review is based on the poor service from the rude staff with poor hygiene only to find out later she was actually the manager?? 🤢 could smell the multiple pints of Newkie brown from night before masked by whatever market perfume she has on that day. Will not be back anytime soon. 👎🏼
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Ordered at 7pm. Arrived after 9pm. Food was cold. How difficult can it be to throw chicken wings, nuggets and chips in a deep fat fryer. Bag it up and send out. We’re literally 10 min drive from the restaurant. Need to get the basics right