Based on 12 opinions finded in 1 websites
Based on 12 opinions finded in 1 websites
Nº 335 in 657 in North Lanarkshire
Nº 6 of 16 American in North Lanarkshire
Opinions
The food and service was spot on. Kids raved about the Mac and cheese in particular. The only downside for us was that they only serve Pepsi rather than Coke :(
James Tait . 2024-07-27
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Came in dinner on Friday night. Had a fantastic meal everything was hot and tasty the Notorious PIG burger was epic. Was served by Charlotte who reccomend some great cocktails had a gin cocktail can't remeber the name but it was delicious. The atmosphere was great, the food top notch and the waitress brilliant. Will definitely be back again.
Carla S . 2024-06-08
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My daughter and her friends visited Monterey jacks at Christmas time and had a great meal. Staff were amazing and food was perfect for a sociable lunch.
601scotland . 2024-03-16
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Popped in for lunch midweek. Food and service were great. John and Liz were very friendly and accommodating. We shared chicken bites and then a pizza, it was very tasty with lots of topping. Best coffee
yvonnem768 . 2024-03-16
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Stopped off for lunch and was pleasantly surprised. Portions sizes are plentiful and our server Liz was lovely. Will be back with the family...
Lisa S . 2024-03-16
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What an amazing restaurant. The service, was fantastic, staff were so informative about the menu, could tell they were trained to a fine art, our server Liz was second to none, she made sure we were happy and had everything we wanted the whole way through our experience. The food…what can I say, was a whole new level to amazing. I had the honey chicken, was perfect, and my partner and son had burgers, they could taste why they were award winning. We will defo by back very soon. Thank you
Catherine G . 2024-03-16
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Don't go anywhere near here. Myself and my husband were here on Saturday 28th of October and my husband has been unwell after eating the lamb burger. As it is all he ate on the day and since ( 4 day's later) it clearly is down to this
V3683CTkathleenc . 2023-10-31
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Waited ages on drinks starter came out before the drinks then waited over an hour on main spicy chips were a absolute joke cold reheated shrivelled up with chips jalapeños on top chicken burger was awful soggy loaded with sauce . Won’t be back unfortunately.
C3656Y . 2023-09-03
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First you can’t book but they make a feature of “you can just walk right ups”. We tried 7pm on a Saturday, entering a half empty place and left for about five minutes before any staff came over. When they did they told us there was a one hour wait for food. The place may be big but it doesn’t work - go elsewhere there’s plenty of others who want to make money.
Str8fwdandhonest . 2023-07-29
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Was a nice wee restaurant but too much chips , would come back but just too big portions the chef sent out a dessert which wasn't ours but he told us to keep it
McFarlane1 . 2023-05-04
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159 Opinions
Foods is average but always without fail forget part of order I really wish they would address this and make more of an effort, last night was the final straw for me, nice meal but no juice and by time juice arrived meal was cold, it's really disappointing I wouldn't mind a one off but it's every single time we order, unfortunately won't be ordering again. Update: Tried again 16/04/22 and once again let down today's error was a special burger which consisted of 3 bland burgers with no sauce or salad even though requested it, thought everywhere deserves another chance oh well never again 😐 some special looking burger that is 🤷, pakoras dry, pizza base also poor quality, I hope you do get it together one day 😔 02/2023: tried a few times this month standards definitely improved and quality better and not forgetting things either excellent 👍 10/2024 ordered half 11 confirmed order and never showed up AVOID
10 Opinions
We have ordered takeaway food for a while from Firehouse, it tastes great and has great gluten free options but its too bad that service is just too bad to continue ordering from here. In the past few months, every other order has items missing or wrong. I don't usually call up to complain but the last order had half of the order wrong and another item missing. When I called up to ask for the food I paid for, they said that I didn't understand what I was ordering and that I was wrong (despite having the order summery in front of me). I didn't think that I could misinterpret 2 sides of fries to mean 1 side of fries, and a hot dog to be a gluten free hot dog with no bun - but the staff really helped me to understand that I was an idiot for thinking otherwise.