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3.3

Based on 715 opinions finded in 2 websites

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Nº 516 in 657 in North Lanarkshire

Nº 12 of 16 American in North Lanarkshire

CUSTOMERS TALK ABOUT DISHES WITH..sandwichpizzachickencheesecookedsaladbunpuddingonionroundmeatfishbaconcoffeemustpayoil

comment_iconOpinions

A total joke of a place - here is a hint just go somewhere else - very poorly run - this kind of lack of customer care is what lets Scottish hospitality down - shame

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Angus Crabbie . 2024-10-20

MORE AT Google

We went for food before our concert, Gary served us and was an absolute gem. Nice pub grub - nothing fancy but the staff were lovely. Quick service, tasty food. The staff were really nice which makes all the difference regardless of where you are.

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Shari Bear . 2024-10-19

MORE AT Google

Just drinks and a snack after setting up for the wedding show and our server Gary made it such a lovely experience had so much knowledge on the venue and menu and just a lovely welcoming personality. Hope his bosses tell him how good he is

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Tabetha Neville . 2024-10-18

MORE AT Google

17/10 stopped for coffee, watched the Barista pretend to make coffee using the coffee machine which is broken, all he is doing is using a coffee sachet and charging the same price outrageous …More

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RusW . 2024-10-18

MORE AT TripAdvisor

17/10 stopped for coffee, watched the Barista pretend to make coffee using the coffee machine which is broken, all he is doing is using a coffee sachet and charging the same price outrageous

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r.winto1 . 2024-10-17

MORE AT Google

Appalling service 3 people serving 20 minute wait.Useless management

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Charles Thomson . 2024-10-06

MORE AT Google

We visited as a pre cursor to a show at the nearby Hydro. There is a web based booking system but this suggested the place was booked out. However they also have a walk-in service. This is when we met server Gary. Despite the place being packed, he found us two seats. What a friendly chap to go along with his supervisor got take away food redirected to us. Seating is a a lectionary of either booth type seats or sit on a high stool. There are no toilets on site, these are about 50 metres away off the main concourse of the SEC. The menu is more fast food pizza and burgers although I did notice Caesar Salad plus a few desserts. We opted for a elk burgers. These arrived quickly. The burger bun sandwiched TWO steak burgers lettuce and pickle with a little salad on the side. Fries were the thin French fry - some of these were perhaps overdone. The burger comes with a large cocktail stick through it to keep it all together- we found the easiest way to eat it was break the burger in two and each half of the bun like an open sandwich. Once again I have to emphasise that this is not fine dining ( not that they suggest it is) this is about fast food served with feeling rather than the big M experience. Staff make a difference, and tonight lovely experience was thanks to Gary!

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Andrew K . 2024-10-05

MORE AT TripAdvisor

Service was good but food and drinks over priced and just ok quality wise. Better options locally before a gig.

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Gregor Hall . 2024-09-25

MORE AT Google

Mediocre food; woeful service. Avoid.

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Paul McKernan . 2024-09-25

MORE AT Google

Food was terrible, cold and just not edible. The cocktails were watered down and not enjoyable in the slightest. Our food came before our drinks and had to ask for them to be brought over. If I could leave less than one star I would

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Fraser Mitchell . 2024-09-05

MORE AT Google

Went for coffee and cake while visiting today for the Van Gogh experience, ordered coffee and cake from a very impolite and disinterested female member of staff whilst 3 others stood around chatting instead of serving the queue waiting. When I asked for a fork I was pointed to the stand with the sugars ect, there were none when I asked if they could get me a fork whilst in front of me was a barrage of silver cutlery I was told there were no disposable ones left when I asked for a steel for them I was told no incase I would take it from the venue!!!!! Shocking customer service! Totally ruined my experience here. manager certainly needs to take a look at his employees attitudes.

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Margaret Beattie . 2024-08-22

MORE AT Google

Waited 40 mins after ordering online only to learn the order never made it through. Not sure if there will be a refund because some back office needs to get involved. Broken system.

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Aditya Dubey . 2024-08-12

MORE AT Google

Do not order a latte! It's just iced coffee with a touch of milk! I asked for my iced latte with oatmilk and caramel to be remade. I was given a regular milk hot latte. She was totally incompetent and didn't even ask what I had previously ordered and just assumed. Good job I'm not allergic to cows milk otherwise they could have had an emergency on their hands

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Jo B . 2024-08-10

MORE AT TripAdvisor

Bar staff were clueless re the drinks they had. Also took 40 minutes to get a simple Caesar salad which had to be returned twice as we asked explicitly for no meat - which they failed to comprehend.

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Henry B . 2024-08-09

MORE AT Google

TOTAL LET DOWN - WONT GO BACK I`ve came to restaurant so many times, mainly as it is handy for Hydro but don`t think I will be back. Glasses warm, lipstick marks on it, Cider flat, this happened with 2nd round also (didn't get charged). Food just ok, been same menu for years. Staff pleasant but look like new starts all the time Just disappointing. To me its an excellent location, could make a fortune with flow of people but needs total overhaul

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Joan turner . 2024-08-05

MORE AT Google

My wife and I visited this restaurant at the SEC on 25 August 2024 before we attended Beyond Van Gough. When we arrived my wife went to the bar, gave them our table number and ordered food and a bottle of wine A waitress came to our table and said “unfortunately we don’t have the wine you ordered but we can give you another”. We said that’s fine and had a laugh and a joke with her. She was very pleasant. 45 minutes later our food still hadn’t arrived. My wife went to the bar and someone said they would look into it. 15 minutes later still no food and nobody came to our table to explain what was happening. My wife went back up to the bar. Someone again said they would look into it. 5 minutes later a lady came to our table and asked is “is this table 55?” We said yes. She said”are you sure you ordered it for this table?” I said “ that’s obvious as the wine made it here” After 10 minutes my wife went to the bar and cancelled the food and asked for a refund for the food. Whilst she was at the bar a waiter tried to deliver food to our table. It was the wrong food, not what we ordered. As my wife was becoming very upset I said I will go and see about the refund. The manager Stacie said she would give me a refund. When I checked the receipt she handed me I noticed it wasn’t a refund it was a gift receipt. I challenged her about this she said “that’s the way they come out” I insisted that was not a refund. She went on the computer and pressed some buttons. She said “it won’t let me do it as it’s already been passed. I said “ it’s just printed a receipt”. When she retrieved it it was a refund receipt.she Said “oh I pressed the wrong button” Although I was eventually given a full refund, including the wine I would much rather have had an enjoyable meal. I feel this ruined our experience of Beyond Van Gouh and highlights a training need at all levels of their staff Incidentally whilst we were sitting for over and hour we seen waiting staff continually taking food to the wrong tables and customers having to tell them where it should be going. I asked the manager for an explanation of what went wrong but after an hour she still didn’t know I have since tried emailing the senior management on the email I was provided by the manager but to date they have not replied. I must commend the SEC customer service who answered my email within 15 minutes and they have tried to get the senior management of this restaurant to reach out to me to no avail I would advise anyone who is attending the SEC to eat before you go and avoid this restaurant

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Jim m . 2024-08-01

MORE AT TripAdvisor

Unfortunately this establishment appears to have gone downhill. The girls serving were lovely and couldn't be more helpful, but I witness managers/supervisors (unsure what level) sitting about chatting to, I presume, friends/staff. No eye contact with customers or greeting and saying hello. The food was very poor. Under seasoned chicken breast burger, lacking salad with no dressing. The chicken was almost slimy in texture. The pizza was very basic, lacking in flavour and dry. Interestingly, what appeared to be senior managers were sat near us and their food looked of better quality than that being served to customers. Quality of food and attention to detail from management is needed as otherwise it will no doubt continue to decline.

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Jill Ramsey . 2024-07-25

MORE AT Google

Unfortunately this establishment appears to have gone downhill. The girls serving were lovely and couldn't be more helpful, but I witness managers/supervisors (unsure what level) sitting about chatting to, I presume, friends/staff. No eye contact with customers or greeting and saying hello. The food was very poor. Under seasoned chicken breast burger, lacking salad with no dressing. The chicken was almost slimy in texture. The pizza was very basic, lacking in flavour and dry. Interestingly, what appeared to be senior managers were sat near us and their food looked of better quality than that being served to customers. Quality of food and attention to detail from management is needed as otherwise it will no doubt continue to decline.

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Jill R . 2024-07-25

MORE AT TripAdvisor

Food was great service a bit iffy drink prices extortionate

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John Mooney . 2024-07-15

MORE AT Google

Worst meal & service ever!!! We ordered drinks after waiting ages for them watched them being put on the counter to be brought to us still sitting there after 10mins by this time the food was being served to us which wasn't any better salad served with the burger was really poor quality & no effort in presentation my 6yr old could've done a better job! Pizza was lacking toppings & burger was like rubber. Finally got served our drinks had to send one back it was that flat after lying for sooo long. The waitress asked if everything was okay with the meal when we said no wasn't asked why just took the plates away. Would avoid this place if your looking for decent food & good service

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Mac1742014 . 2024-07-14

MORE AT TripAdvisor

Tiny selection of meals, super tough tiny burgers and overpriced god awful wine. Go somewhere else you won't regret the walk!

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Skunky Monk . 2024-07-13

MORE AT Google

Great food, fast service, lovely staff and live music

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Erin McDill . 2024-06-21

MORE AT Google

£12.20 for a double vbl with a half an hour wait… Food arrived and almost finished I went over to a staff member to ask about my drink and they honestly couldn’t of cared less. Instead of being like “no problem i’ll chase that up for you now” or “i’ll go make it now” or anything helpful they said there must be an issue at the bar. I then was like “i’ve waited half an hour so..” and he said “i’ll write down the order and give them it. 10 minutes later i went and got the drink myself. Wasn’t busy and the exact same excuses were made when my friend was waiting 20 mins for her second drink order.

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N258z42 . 2024-06-11

MORE AT TripAdvisor

So the food was as you would expect from any of the thousands of bar/restaurants like this. Decent, edible and absolutely not worth £17 for a burger or £16 for a Ceasar Salad. Good live music from a local singer/guitarsmith. Having said that, 1000 of him in Glasgow. Service was fairly average. Ordered drinks on the app for : "ASAP 17:58" had to ask at the bar for them about 18:15. Ordered our food for 18:45 and it arrived at 18:25 which kinda ruined our timing for the concert next door. Having said that the staff were pleasant enough.

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Stephen Crawford . 2024-06-09

MORE AT Google

Was decent, it's handy if you want something before you go the hydro, foods alright, not bad, but i wouldn't go out my way to eat from here.

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Ricky McKenzie . 2024-06-07

MORE AT Google

Reasonably quiet due to being open, staff friendly, food is just... sad. Tastes like a home cooked meal from Iceland. Chips were okay (standard restaurant) but the quality of the beef burgers was horrible. Not worth going to unless starving in this area.

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Connor Jamieson . 2024-06-06

MORE AT Google

Nice atmosphere But food took far too long to arrive. We ordered pizza. Won't go back in a hurry ☹️

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Selina Bradshaw . 2024-06-04

MORE AT Google

Went in passing on the way to a concert. Really friendly lady on the front entrance started off the great service. QR code order system shown a time for the food to be delivered and it was spot on. Food was well presented with ideal size of helpings of delicious food. No complaints.

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George H . 2024-06-03

MORE AT TripAdvisor

We visited before a gig recently for a drink and some food. The staff eho served us at bar and showed us to our table were lovely as was the bar itself. We were a little disappointed with the food though...we ordered Ceasar Salad which, on the menu, is listed as habing chicken, bacon, egg, croutons etc. I had three small pieces of chicken and zero bacon....we had started eating before we realised no bacon. For £16....its a tad much when one of the ingredients is missing completely!🤣 We ordered this due to Gluten Free items not seemingly available...wee bit of a let down.

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Smith452 . 2024-05-22

MORE AT TripAdvisor

A pizza tastes like biscuits 🤦‍♀️

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yeshuo zhao . 2024-05-15

MORE AT Google

My husband and I were going to a concert at the hydro last night so booked to eat here before hand. I have eaten here before so know the menu is limited but for ease we decided to book it. We arrived to an empty restaurant, we were shown to our table and sat down, our server came and introduced himself. We ordered our meals and then my husband ordered a cider and I ordered a ginger beer. The server seemed surprised at this and said «what no alcohol, just a ginger beer ». I said yes just a ginger beer please he then continued to push his point and said «we have some lovely wine or other drinks » I said I just want a ginger beer as I am driving. I was made feel extremely awkward for not drinking alcohol. I don’t drink because of medication I take but I shouldn’t have to explain this when ordering food. Our starters were brought and we had just started to eat them and a young man from the kitchen came to the table and said, I have been told to come and let you know that your mains are ready do you want them now. We said no we hadn’t finished our starters yet. My husband had no sooner finished his last mouthful and the original server appeared behind us saying is that you finished. We both said could you just give us a bit of space to enjoy our food. The food on the whole was average and not worth what we paid for it. Apparently the fish and chips are the best in Glasgow according to the server. I am seriously doubting that, it was ok but nothing special. The service was awful. We felt like they were watching every mouthful we put in our mouths, I was made feel like I was weird for not drinking alcohol and who brings the next course while you are still eating the previous one. I wish I had read the comments before booking. It looks like the SEC are really needing to do something about Clydebuilt or perhaps they don’t care as they know that as the only restaurant on the campus people will eat there regardless of how bad they are.

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Calkarima . 2024-05-12

MORE AT TripAdvisor

The food was quite nice. I had the chicken tacos, which had a couple of pieces of grizzle in them. This is possibly to be expected from chicken thighs, but still not a pleasant experience. The service was very slow. We were planning on having a desert, but were running short on time so didn't bother. There seemed to be a lot of staff milling around, but they didn't notice our plates were ready to be cleared. Disappointing overall.

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Anne M . 2024-05-04

MORE AT TripAdvisor

Lovely staff but food very mediocre for the price. Taking advantage of a captive audience.

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Wendy McAlpine . 2024-05-03

MORE AT Google

Ordered my food (Burger and chips) at 5:59, at 6:45 I asked someone to find out what was happening with my order and was told I was 2 tickets away so would be with me in 5 mins. I watched another 6 orders come out and still none of them was mine and what made it worse was 2 of these orders (which was burgers and chips!) went to people who came in after me!! By 7pm I couldn’t wait any longer or would have missed my concert in the Ovo. The delay wasn’t anything to do with the waiting staff who were run off their feet, it was obviously an issue in the kitchen.

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howetown22 . 2024-04-20

MORE AT TripAdvisor

We went here before a show.as it's convenient. Shared a pizza and some sides between 2pizza was delicious, staff were lovely will definitely return. .

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Meander25745361214 . 2024-04-20

MORE AT TripAdvisor

Had a meal here with husband before show at secc... Big mistake.. limited menu pizza or burgers.. I ordered a cheese burger... Clue is in the name "cheese" burger ... Anyways burger arrived NO CHEESE! .. some random curry sauce on top of burger with what looked like peas in it accompanied by cold chips yum... Not ... Sent it back to me told up to 40 min wait for replacement...husband had chicken pizzq you needed a magnifying glass to find the chicken which was very dry and chewy ... All in all a waste of money .. wouldn't return ... Table next to us were given the wrong order too and got free drinks ! We got offered nowt !

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amanda0968 . 2024-04-05

MORE AT TripAdvisor

Ordered the roasted vegetable pizza. Got this.

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Gareth Shields . 2024-03-30

MORE AT Google

Booked in advance as attending event at the OVO, decided to make my booking earlier to allow more time, now I hold my hand up and arrived 30 mi s late, I thought I had rebooked for later. We were show to our table in the reserved section and our order was taken pretty quickly. Drinks arrived after a bit of a wait and some of my Diet Coke appeared to be all over the tray, the drinks server was rough and very disengaged,I saw other tables being served the same way and making eyes. When I did eventually try my Diet Coke it was flat, this was about 40 mins after we arrived, this was quickly sorted by our original server, she apologies as we still did not have our food and assured us ours was next out, even though a table of 4 who arrived after us had received their food. It did eventually arrive. , but was incorrect so I told them take it away we will go elsewhere (now 50 mins since we arrived), as they were walking away what looked like one of the ,a management team came with our correct order, with very little apology, my food was fine, my husbands was not very nice and the nan bread was inedible. We quickly ate our food and left, we did wish the other table who had also been waiting 50 mins good luck. If it has not been for our server (sorry I forgot her name) it would have been a disaster, the only good point was that without my asking there was no charge. They really must do better.

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gardyne . 2024-03-25

MORE AT TripAdvisor

Couldn't fault the food when it arrived but this took 56 minutes. Drinks took 35. The poor waitress was doing her best to keep people happy but it's clearly understaffed.

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Daniel Autumn . 2024-03-24

MORE AT Google

My friend & I went here for dinner before a gig & although the food was delicious, it was a terriblly tiny portion size & very overpriced!! We received a fish fillet which had very obviously been cut in half giving me one half & my friend the other, tiny wee bit of pea puree & some fries!! Had it not been for the small portions, the food would have been 5/5 as it tasted lovely. All together we had 2 beers, 2 spirits, 2 mains & 2 desserts totalling £74.20. Absolutely ridiculous for what we got, we won't be back!!

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Susan Mitchell . 2024-03-23

MORE AT Google

Can't fault the service but the burger was shocking. Supposed to be a steak burger, it was clearly MRM, I've had better burgers from a van! At £17 I expected much, much better. They won't be seeing me back there again.

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Minnie Mouse . 2024-03-09

MORE AT Google

Very loud band in one half of the venue. Other half had seated tables for reservations. My elderly friend and I sat at a breakfast bar like area outdside the reservation area to drink our coffee and take medication. We were abruptly told we couldn’t sit there as we could see people eating despite sitting on two stools facing each other. We had no option but to stand outside and look at an empty seating area. Disgusting behaviour. We were not alerted to the restrictions on seating when we handed our cash over

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Carol ann T . 2024-03-09

MORE AT TripAdvisor

Waited nearly an hour for our meal

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Sheena Gray . 2024-03-06

MORE AT Google

Repulsive food and vile management. No interest in resolving issues with food. The only reason they are in business is because there is no competition within the SEC.

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H7590YQjohnd . 2024-03-02

MORE AT TripAdvisor

Could have had a bit more salad on the plate & not very much in the way of vegetarian or vegan option. I'm not either of these but it would be nice to have the choice, apart from that was really good. I'll be back

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Ami Keir . 2024-02-28

MORE AT Google

I waited in the queue to be served. As the cashier was serving the person in front of me, I stepped forward to read the menu that was placed on the bar. I then stepped along to order, only to be told I would have to then join the back of the queue again as "I stepped forward and therefore left the queue" The people behind me in the queue were even insisting I did in fact wait, and I witnessed other people doing the exact same thing and served with no problem. The cashier was very rude with me when I was attempting to explain. I did not want to wait in a long queue again so I had to leave.

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Alex Povey . 2024-02-24

MORE AT Google

We want pay cash and the staff refuse accept cash so we has been not get any food and my children was refuse to get food because the clydebuilt bar policy not accept cash thats us not accepted. Negativ comment for no any options get food abd oay cash not recomended.

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Adam Majko . 2024-02-24

MORE AT Google

Enjoyed the food atmosphere good

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Douglas Purdie . 2024-02-16

MORE AT Google

Booked table for 5.30pm to give us enough time for show starting at 7pm in the Armadillo. Placed order of pizza & fish & chips at 5.40pm, 6.15pm still no food. I asked how long as we had a show to catch, was initially told another 10 mins, seriously? Explained that we’d been waiting for ages & had show to catch, tables in after us had received their food. Supervisor/manager offered drinks & dessert on the house. Mum got another soft drink but we wouldn’t have time for dessert. When food finally came, I asked for bill straight away, so we didn’t need to wait any longer. They gave us 10% off bill & couldn’t be more apologetic. My pizza was lovely but Mum’s fish was small & batter wasn’t very crispy, definitely not worth £15! Really disappointed & we won’t be back

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Maps29718689530 . 2024-02-15

MORE AT TripAdvisor

Extremely slow. After 20 minutes of waiting for my order, a rude staff member responded that normal waiting time is 25 - 30 minutes. Refused to give her name.

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Angry Trader . 2024-02-14

MORE AT Google

Scanned the QR code, chose al the food which totalled £41 including 2 kids meals, only find out it couldnt process our order, went to the bar to be told they were only taking orders at the bar and not through QR codes. So why were QR codes on the tables?? I ordered the same food and was charged £61. I questioned this and she told me they didnt have the staff to take the QR codes from the tables. I asked for the Manager as I was getting no where with this girl, it was as though she was reading from a script no customer services skills at all, she told me the manager would tell me the same thing. She spoke to the manager and then told me that they werent offering kids meals that day, which I find strange as we were attending a childs Cheerleading competition. What a way to make money from people. After a bit of arguing I was told they would refund the overcharge. I will NEVER be back at this place.

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Darlene G . 2024-02-12

MORE AT TripAdvisor

Booked a table before a concert seated promptly, food was very nice we had the fish and chips reasonable portion size and tasted really nice. Welcoming staff and nice atmosphere before the concert I will return in future.

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marion murphy . 2024-02-10

MORE AT Google

I really liked this restaurant except that we were not able to add a tip onto the servers bill and did not have much change to leave. This should be looked at as not many people carry money now and it would be better to be able to add to the bill - only place I know that does not have that capability. It was quite embarrassing for my friend and I not to be able to leave our server a tip

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Caroline Fellowes . 2024-01-29

MORE AT Google

I've been here before and it was OK however on this occasion it was poor. Menu offered only small plates, burgers and pizzas. I had a nice pasta dish last time but it was no longer on the menu. I ended up with small plates (cauliflower bites and macaroni bites) and they were tasteless. Dessert was nice (cheesecake) which elevates the rating from 1 star to 2. Service was slow and I had to ask for a plate for my meal. I won't be back if this is a new menu going forward. Shame as it's very convenient for the venues.

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Sunshine28051967 . 2024-01-21

MORE AT TripAdvisor

I’ve eaten here once before and had a really great experience with no problems! Unfortunately it wasn’t the same this time. I booked on Sunday 19th November ahead of attending Hoolie in the Hydro on Saturday 9th December and on arrival were told I did not have a booking. I was very embarrassed by the situation, because I organised the entire night for my wife and family. The staff I found were very unaccommodating and unfriendly and I felt like a second class citizen, having to go up to a busy bar to order food and drinks. All the food was fantastic, other than a slight misunderstanding on one of the dishes, but this was rectified quickly. My wife’s glass of wine was warm too, which she sent back and had to get another! Very poor taste unfortunately and would now take a lot for me to come back!

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colinbE3560AM . 2023-12-11

MORE AT TripAdvisor

We were at Clydebuilt on Saturday 9th December pre Hoolie at Hydro. Our waitress was Eva, she was so lovely and helpful. Service was very prompt and the food was delicious. I had fish & chips, my friend had a pizza. We were not rushed and took out time over dessert - triple chocolate brownies with vanilla ice cream. Great atmosphere & we would both go back if at a concert in either the Hydro or the Armadillo. No photos as we were hungry, totally recommend Clydebuilt 😊

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Teresa Kirk . 2023-12-10

MORE AT Google

Lovely staff. Bit of a wait given the proximity to the hydro and busyness of the event, but staff are so accommodating and helpful it makes all the difference. Reasonable enough price given proximity and would recommend. Gary and Jim in particular were fab!

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Rachel T . 2023-12-09

MORE AT TripAdvisor

Booked in advance for the restaurant. We have been many times pre concert and have been in the restaurant. Very surprised to be told we were in the bar area when we arrived. The area we were put to was at the back of the bar in a freezing cold part of the venue. I did feel for Emily our server as she was very attentive but was obviously embarrassed about the situation. There seems to have been many patrons put in a similar situation as us having pre booked. We had no communication beforehand that tables were not been given as booked. Unfortunately for us - people who had not booked were getting seats in the warmer part of the area. We did have the food and there was no question it was of a high standard. However, rather than stay for the 2 hours we left straight after we had eaten. I really don’t feel like we would book here again as it really ruined our experience.

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Twingo63 . 2023-12-04

MORE AT TripAdvisor

Would never come back here in the winter it's absolutely freezing. Not enjoyable at all had Jacket, hoodie and scarf was still cold. Everyone round about had the same complaint. Food was OK although my husband never got is dessert. Service not great

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V3683CTkathleenc . 2023-12-01

MORE AT TripAdvisor

Pre concert food. My wife had fish and chips which were OK, I had the prawn linguine an experience I will definitely not repeat, linguine in mushy peas is its best description no ldea were the lemon went, our wine (white ) was warm and no ice in the cooler on the plus side staff were good

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Nunton . 2023-11-23

MORE AT TripAdvisor

I ordered food and drinks at the bar unfortunately the only meal I've ever asked for a refund for, the burger should come with a warning as it was horrible even a staff member said it didn't look cooked properly. My friend never received her burger just aswell, she wouldn't have enjoyed it with it tasting like a vegan burger. I think the only reason I received mine eventually was because I highlighted I was diabetic. There was no receipt given therefore they couldn't find my order in the kitchen I was charged £39.40 and no refund has been received as of yet it's been a week and a half. I spoke to Richard who was helpful but still disappointing not to be refunded. There was a few comments about some of the staff being agency staff and being rude I completely agree with this as I experienced this too. I defo won't be back or recommending this place to anyone which is a shame as I go to alot of events in the hydro and this was my first time trying it. I would appreciate feedback on how long ot takes to be refunded.

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fiona millar . 2023-11-22

MORE AT Google

Came in for a light meal before going to see Trevor Noah at the OVO. We were in early and waited for the kitchen to open at approx 1630. Ordered at the bar, as advised. Food arrived in approx 10 mins. We both had Steak burgers with cheese and bacon. Looked fairly good on the plate but that is where it ends. The chips were still dripping oil although they were hot. Quite a small portion. The salad looked like it had been drizzled with olive oil. Not very imaginative and not very nice.perhaps it was the oil leaking from the chips onto the plate. Who knows, but needs some attention as poor quality and spoilt the salad. The steak burgers were rubbery. 2 burgers in each bun. Probably frozen and reheated. Definitely not freshly made and fried on a hot plate. At £18 each, it is way over priced. Two lime and lemonade drinks and total of £41. Definitely not value for money. For such a limited menu, this place needs to seriously improve the quality of their food. It is way over priced. The service was good as the food was delivered in a timely manner, however disappointing if the food lacks quality. Sorry to say but avoid this place.

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S H . 2023-11-22

MORE AT TripAdvisor

We popped in here before a concert it’s a case of any port in a storm as there’s little choice and we just wanted out of the cold as the doors to the Armadillo weren’t opening for a while. We ordered coffee and hot chocolate...

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MsGasometer . 2023-11-19

MORE AT TripAdvisor

Visited here for lunch whilst at an event. It took 45 mins from placing our order to getting our food which we thought was a bit long for pizza and some fries. When the food did come it was just ok. The pizzas were nothing special though. Staff friendly enough but service time was shocking.

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D DM2 . 2023-11-16

MORE AT Google

Always have a good meal here before gigs. Only issue I have, and have now been on several occasions, when we’ve ordered draught soft drinks, they have tasted very chemically. I had irn bru and my friend had lemonade. We took them back to the bar and were given more from another tap, but still tasted the same. We did not drink these either as they were exactly the same, don’t know if these are being rinsed properly after cleaning or whatever but have to order cans of juice instead, £3.70 for a pint of juice but ended up with a £2 can. Hopefully they can get to the bottom of this. I find it hard to believe that we were the only ones to have this issue? Again, never have a complaint about the food and even without a reservation we manage to get seated. :)

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Dean Mclachlan . 2023-10-29

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This eatery is within the Scottish Exhibition Centre complex. Its customers are generally attending events so you would expect them to be staffed appropriately and to serve promptly. Sadly this is not the case. The waiting staff are poorly trained, inefficient and unsupervised. We booked...

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colin . 2023-10-15

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Placed on too small a table for 6 when larger one free. Burger would have been better from aldi overpriced didn't get order right to remove allergy items and friends bun was solid. Very poor. Very expensive. Plus put on menu if items are suitable for vegetarians.

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Kerry Garaway . 2023-10-13

MORE AT Google

I arrived at this restaurant with two friends to have a nice meal before seeing Miriam Margolyes at the Armadillo. We were shown to our table and my friend asked if she could hang her somewhere as it was wet due to the heavy rain....

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ean2424 . 2023-10-08

MORE AT TripAdvisor

Was here on Friday 6th October for meal before armadillo staff were excellent our waitress I think her name was Audray was very polite and efficient, was food great i would highly recommend

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Willie M . 2023-10-08

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Self service style, fast paced, openly lit and sunny restaurant beside the SEC Armadillo. Service lacking. Food slow. No one to greet, explain where to order (bar), where to sit, status of our food (we thought they forgot), cutlery missing. Fish and chips were delicious....

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J R M . 2023-08-22

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Decided to book here for a preconcert meal and were very plesantly surprised! The reviews can be a bit off putting but we had no issues. Staff all very attentive polite and friendly, drinks were quickly ordered and arrived with no hassles. Food arrived quickly...

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F3032OGstuartd . 2023-06-28

MORE AT TripAdvisor

Seated and ordered fine. Only got drinks after I spoke to two staff and had waited 30 mins. Food was good, pasta, although the Scottish beef burgers they sell are partly made with vegetables a fact you only find out if you drill down on the online menu. All burger choices are made this way

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Scottish bike touring . 2023-06-04

MORE AT Google

We visited the restaurant when at the ideal home show. We wanted lunch with a seat so chose the restaurant instead of stalls/ concessions in the event hall. We were a party of 9. We got a lovely welcome and were seated quickly. The menu...

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Coastal627458 . 2023-05-29

MORE AT TripAdvisor

Great food, great staff and great day,

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Ryan Hunter . 2023-05-27

MORE AT Google

We booked here for a pre concert meal, and we were not disappointed. It was very busy but we got a nice table, we were served by Emily and Hayley who were terrific! As well as the other staff and the lady who was manning...

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judo_bjj_travel . 2023-05-27

MORE AT TripAdvisor

Excellent food and service. The staff were really attentive and good fun. The perfect place to go before a concert

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Alan Reid . 2023-04-19

MORE AT Google

Visited here before a gig and was pleasantly surprised at the quality of the food. The pizzas were decent, or at least more decent than we were expecting. The servers were all really cheery and seemed happy to be at work (not often I can say this!). The prices are very inflated because of the location, but it’s the same with anywhere in a place like this. £7 for a pint of Dark Fruits is a lot, but what else are you going to do? Other downside is that they stopped serving drinks at 8:15, even though we were keen for another one, and it could do with some signage to indicate the entrance and bar/restaurant split if you’re a first time visitor. Also, we tried two tables and they were both wobbly. You could do a lot worse for pre-gig dinner and drinks!

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Gillian Fox . 2023-04-10

MORE AT Google

Great food, great service. Didn’t wait long for our food or drinks, also very reasonably priced. So handy if your going to the SECC or the Armadillo

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128donnaf . 2023-03-31

MORE AT TripAdvisor

What a great place to eat. I would definitely recommend the munchie box shared between 2 😋

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Kalmeet Guram . 2023-03-26

MORE AT Google

We were 25 mins late due to traffic staff were brilliant held our table. Waiter sorry didn't catch your name was attentive and couldn't do enough for us. But the star of the show was the guy who brought out our meal. He was fantastic funny and so happy we were all smiling. Oh and the fish was delicious. Thank you guys you made 4 Ladies very happy 😊 😀 ❤ xx

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Rena Holmes . 2023-02-11

MORE AT Google

Had a great experience here and will definitely visit again for future concerts at the hydro, was so civilised going through early and having delicious food in a nice relaxed environment, have to praise the service, we had an amazing lady that was so attentive, we were embarrassed we couldn't tip her as had no cash and they don't let you add a service charge or tip on to the bill electronically, so will take cash next time too.

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Iain Bruce . 2023-01-11

MORE AT Google

We picked this restaurant due to ease as it was near our hotel and the Hydro, but was very surprised at the quality of the food. Everything tasted great, was warm and came quickly enough. Staff very friendly. It doesn't have its own toilet you...

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499johno . 2023-01-04

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We were attending the Irn Bru Carnival at the SEC Hydro where a cheap hotdog and chips cost £12. Hubby suggested going to the restaurant instead. For the same price as we would have been for 4 hotdogs, we had 4 tasty fresh cooked meals....

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James P . 2023-01-02

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Lovely staff great cocktails …. However, no toilets (so I’m told) expect to walk along the concourse and wait in a queue which i don’t think is acceptable, especially while an event is on, and can take some time.

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Popsymackturk . 2022-12-30

MORE AT TripAdvisor

Came here to grab a quick bite before a gig at the hydro. I don't understand the bad reviews! Don't be put off. The food is great here. Amazing portions, fast service and friendly staff.

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Maritxu Arlegui . 2022-12-20

MORE AT Google

Was very pleasantly surprised by our trip here there was a really good array of vegan and vegetarian options which was great as well as kind and welcoming staff. We visited before two events and both times had a good experience!

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Rosalie W . 2022-12-20

MORE AT TripAdvisor

Ate before concert and found the venue really good. Staff were attentive during a very busy service and food was good and so easy to just walk to the venue in a few minutes. Good choice of wine and beers

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Susan C . 2022-12-07

MORE AT TripAdvisor

I was pleasantly surprised at how good this place was. Usually bars/restaurants near event venues are overpriced and not great quality, but when we were at the SEC Armadillo for an event, we had a look at the menu here and thought it looked really good. The ordering process is fast and simple, and the food came out reasonably quickly. I had fish and chips and it was very tasty, and well cooked & presented. I would definitely eat here again, and have already agreed with my wife that we’ll eat here next time we’re at an event in the area.

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Richard Street . 2022-12-02

MORE AT Google

Booked for my parents before Rod Stewart and arrange with Jo and Max to pay for their meal over the phone. Both were so nice and helpful and made it really straightforward. Parents have just had their meal and said food and service were great....

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Glasgowgirl4eva . 2022-11-29

MORE AT TripAdvisor

Went for a meal before a show. Service was good and the food was nice. A wee bit overpriced for what it is but still nice.

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James Walker . 2022-11-17

MORE AT Google

Attended on a busy gig night, food and service excellent. Very pleasant staff.

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Margaret ANDERSON . 2022-11-04

MORE AT Google

Me and my partner dined here last Wednesday for a quick bite to eat before Kevin bridges and had a great time. Good food and service, very affordable and there was a live acoustic set during our visit. The team member who greeted us before we got seated was very welcoming and friendly. We will definitely be coming back here in future.

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Kyle Malcolm . 2022-09-20

MORE AT Google

Pizza was fantastic. Pakora is tasty. Sticky toffee pudding was tremendous. Waitress and waiters were very efficient. The host/manager was very pleasant and kind. There was a beautiful girl sitting directly across from me at my table also. Good Times.

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Nello . 2022-09-14

MORE AT Google

The meal was fantastic, big portion, would highly recommend

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James Deacon-sime . 2022-09-11

MORE AT Google

Initially I had given two Stars but as my complaint was dealt with very well I have now changed it to 4 stars and will certainly be returning.

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Karen Begg . 2022-07-01

MORE AT Google

Staff was very friendly, but we had to wait ages for our food.

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Sebastian Krick . 2022-06-19

MORE AT Google

We ate here before seeing The Pet Shop Boys 29 May. The food was absolutely fine, maybe a wee bit expensive for what it was, but the service was excellent, all the staff were cheerful and helpful, however a special mention to our waiter John, he was lovely, funny and although they were rushed off their feet, always prompt. Would definitely go again if at an event in the Hydro, SEC etc

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Alan Care . 2022-06-06

MORE AT Google

Very nice, open plan premises. We particularly liked the unusual furnishings. Nothing was too much trouble for the staff, they were friendly and helpful. An uncomplicated menu made ordering hassle free and our food was excellent.

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Helen “Nannabear” Green . 2022-05-31

MORE AT Google

Service was great and friendly and food was amazing. Will be back

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Irish Corpse . 2022-05-22

MORE AT Google

Great place. Staff extremely polite and helpful especially the lady. Food was also really nice. Will be here again!

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CameronDaGamer18 . 2022-05-15

MORE AT Google

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