Based on 1.710 opinions finded in 2 websites
Based on 1.710 opinions finded in 2 websites
Nº 228 in 657 in North Lanarkshire
Nº 4 of 16 American in North Lanarkshire
Opinions
Excellent service and quality breakfast
Paul Moon . 2024-11-11
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Usual Beefeater food standards but unfortunately the staff were more worried about setting up for breakfast than serving, we had to chase them and were rushed to leave.
Shubhaa . 2024-11-04
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Had the Sunday roast beef lovely would recommend it
Sandra Ramsay . 2024-11-02
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We are an ex forces charity club on a monthly meet up for breakfast usually ten to twenty members. Good food, excellent service,
Brian Duffy . 2024-10-20
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Steak was good, but the Mac and cheese was maybe 2 spoonfuls, the desert was a thin slice of cake, and overall was overpriced
Mohamed El-Galley . 2024-10-20
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Had to do siy a little as lunch orders taken from midday...
Bernadette Meechan . 2024-10-17
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Popped in for lunch and went for daytime bites menu. Really good value. Great food. Staff were excellent. Always enjoy visiting the newhouse.
Foodie2021 . 2024-10-15
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Back on a return visit.Welcoming staff as usual and the food was lovely as always.We stayed at the premier inn next door so it was great to bob in and get a breakfast before our travels.
Vicky Hooley . 2024-10-03
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Small portions, poor quality. Better of at a Wetherspoons!
William Rankin . 2024-09-25
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perfect place amazing staff great place to grab a bite i’d recommend there burger.
sofia szaboova . 2024-09-24
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Impossible place which had two staff members show institutional classism towards us. Atrocious attitude towards us with prejudice. Immediately left
Tommy Reid . 2024-09-01
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Great night with friends. Good staff lovely food and the cocktails are amazing. really good place to meet up with friends.
juliextx . 2024-08-31
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Went for lunch, food was nice, service was good, but there was no atmosphere, maybe even some low music because it was too quiet in there. Place was nice and clean, looked new, not sure if it is, it justneeds a little atmosphere. I expect in the evenings it would be different
Rogan Grant . 2024-08-22
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Really nice restaurant. Exactly what you expect from Beefeater. Good food. Friendly service. Very good value and well worth a visit.
Conor H . 2024-08-20
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The only place locally I would go for a steak and the manager Ross is amazing. So very chatty and welcoming! Can’t speak highly enough about this place
The Trip man . 2024-08-20
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Great food and friendly staff. Large dining area, no worries about being sat right beside someone. Will be back for lunch again soon.
Laura S . 2024-08-19
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Yeah the food was excellent great staff looked after well 😀
Les Hill . 2024-07-28
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Very well run very clean good food
John Turner . 2024-07-27
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The food and menu options are average but cooked well and were flavoursome. There's a nice pub vibe here and the staff are super friendly
KayVonLee “Von” . 2024-07-23
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No light bites only full meals available. £16.79 for a burger and chips with a “dod” of greyish coleslaw. Left the roll, half the burger, chips didn’t dare touch the coleslaw. Granddaughter almost broke her tooth on her burger roll so left the whole burger but did eat most of her chips, grandson demolished his,wasn’t the best burger he’s had, I had fish bites and chips from kids menu it was completely tasteless, even the crumb coating was tasteless. No condiments on the table had to ask for salt, pepper and vinegar, salt was damp and wouldn’t come out the dish, vinegar was full of sediment or some other substance who knows. Staff were having a great time bawling at each other, a great laugh apparently, we stopped going two years ago, after being regulars because it was great for the kids but the prices had gone through the roof and the service was dreadful. Now the prices have hit the stratosphere and the service is abysmal. As far as we’re concerned the Newhouse Hotel is shut, never to reopen
Mary Semple . 2024-07-21
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We where in before 5 so your getting a menu deal before 5 myself my husband got 2 rump steaks small but lovely coffee and 2 chocolate brownies 16 pound for 2 mains
Michele Boyle . 2024-07-13
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Bought a meal deal from Premier Inn next door. Calamari and Gammon Steak, both nicely done. Friendly and attentive staff. I can only assume the poor reviews have come from evenings where they've been really busy as tonight, quite quiet when I was in, couldn't be fairly faulted.
ian beange . 2024-07-13
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Great service and wonderful menus. We ate very well for a very reasonable price. The cheap and filling children's menu. The burgers 🍔 are delicious, very good meat. Highly recommended if you come across any of this chain's restaurants in Scotland.
Teresa Guerrero . 2024-07-10
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It’s good, what you see is what you get.. service is spot on
ITECH UKNET . 2024-06-16
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Had a lovely meal, I had the steak beautiful cooked , also had a cocktail 🍸 it was good but a bit over priced, but we'll worth a visit ,
Fiona Mclaughlan . 2024-06-06
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Food average. Staff gossipy and personal comments about customers. Maybe caught them on a bad day.
Helen Thompson . 2024-05-31
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My family stayed for 3 days on the weekend of the 18th May 2024. We had 3 breakfasts and a lunch. The food and value were excellent. The most important thing was the excellent service from the staff. Always smiling and very cheery. I will definitely recommend this restaurant. A great family atmosphere.
Gerard Hooley . 2024-05-24
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Food was lovely except for the skinny chips - they were hard and burnt
Elizabeth Lewis . 2024-05-16
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Had a lovely meal as usual service was great
margaret paterson . 2024-04-24
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Went for a meal tonight a well cooked lovely meal thoroughly enjoyed it could not fault it The staff absolutely brilliant nothing is any trouble and very friendly well done
Jackie . 2024-04-04
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Nice enough place for a relaxing meal and drinks. Good staff and friendly.
Lance Lockhart . 2024-04-02
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Excellent food good atmosphere and very friendly staff .
Helen Lawley . 2024-03-29
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Meet up with friends for breakfast, every weeks. Nice food cooked lovely. Relaxed atmosphere.
Hamish Keenan . 2024-03-18
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Good food nice pint quick good service 👍
christopher sloan . 2024-03-10
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Went here for a visit as I received an email with a voucher to use. Staff were very pleasant. The place was busy and I would advise booking a table. It is table service. You need to put your car registration number in so you get 3 hours free parking.
Jacqueline Baxter . 2024-03-03
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Was there on 29th Feb we were approached by manager an abruptly told at 10.15pm that they were close and we would need to finish our drinks vacate the bar, less than a minute later another member or the staff approached us with her jacket on and said we need to leave. There was a group of 21 plus us 3 and another 2 ladies asked to leave. At 9.50pm the group of 21 asked for another round and they were told if they wanted another round it would need to be paid by card. 10pm the last orders was called. When the manager again approached us at 10.25pm with his jacket on we told him according to the website it was open till 11pm he said no, since December until June it was only opened till 10.30pm if this was the case why hasn't your website not been updated. I wouldn't have left a review if they hadn't been as abrupt. Yours sincerely Tracy Watson
Tracy Watson . 2024-03-01
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The Lanarkshire Armed Veterans breakfast club is held there on the 3rd Sunday of every month. I attended this. Fantastic atmosphere food & staff.
Nicola Batty . 2024-02-25
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Arrived at half 5 as booked, was moderately busy waited half an hour for our order to be taken then took 30 minutes to arrive then waited 40 minutes for a server which we had to go find to take our dessert menu Waited over an hour and eventually cancelled the order Absolutely disgusting service will never be back over 2 and a half hours for a main meal Shelly the person on the till was rude and very unopologetic We got our drinks free for our inconvenience woopee The other two table around us could be heard complaining amongst themselves as well PATHETIC!!!!
Cameron Denholm . 2024-02-04
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No bad but sosidges no cooked well and black punding soggy the rest was good
nikski71 . 2024-02-03
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Good night Good food. Well prepared and served
Fraser Gillespie . 2024-01-23
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The staff were nice and friendly and the place was nice and the food was good
Sylvia Gray . 2024-01-12
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Regular place to visit with family. The food is always good and great value. Staff always friendly and surroundings comfortable and warm
1888CFC . 2024-01-10
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Good food, served hot and with a smile
Robert Niven . 2024-01-10
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visited with my family and always love the beefeater pubs. the newhouse is no exception with really friendly service and lovely food.
R6825SPchloeh . 2024-01-05
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Had an overpriced burger and chips, but it was good
John MacKinnon . 2024-01-02
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Lovely place to eat and the staff are all brilliant and very helpful.
Allison Black . 2024-01-01
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Return visit for a family meal.We we’re greeted in the usual friendly way.The restaurant has a spacious feel to it so felt relaxed although very busy.Plenty of variety on the menu at a reasonable price.We all had something different and non of us were disappointed.Will return again on our next visit.
P6887RXvictoriah . 2024-01-01
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Managed to accommodate us despite not booking and yet another lovely meal served by fantastic staff in a cosy environment.
leeanne mccafferty . 2023-12-29
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Christmas Dinner was lovely. Staff very cheery and festive. Fast service. Will need to pop back now for a wee lunch date. We'll done to all the staff. Merry Christmas 🎅
angela mills . 2023-12-26
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Enjoyed a lovely Christmas dinner here today. Food was excellent. Staff amazing, so helpful and friendly. It was quite quiet when we were there, starting to get busier as we were leaving, so nice quiet atmosphere.
Mary Masterton . 2023-12-26
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We come here a lot. Never had any issues with the food or the staff, but the service is always so slow so don't expect a quick meal.
Kaylx . 2023-12-24
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We enjoyed an evening in Newhouse Beefeater. The food was great, no complaints there. Although the place was exceptionally busy, Emma W and Connie, never lost their cool. They were very pleasant and ensured all was well during our meal (rather than after it) They are a credit to the company.
helengG6372WQ . 2023-12-17
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Lovely meal. Good service. Nice atmosphere.
Ross Cullen . 2023-12-16
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Go here every 6 weeks. Also grant my seating request. We had the Christmas me nu which was great value and tasted lovely
Annemarie Attwood . 2023-12-15
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Menu not as much choice bit overpriced
Kenny Buchanan . 2023-12-11
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Very mid I understand it's a big chain but it wasnt even busy and service was very slow and staff seemed to change instead of assigning one person per area or at least table. The food was ok but they had a few things missing like chicken wings and brought out a burger with everything on it when asked for plain which isn't a terrible thing but when little things add up it makes it a bad experience.
mark drinnan . 2023-12-11
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First time at this restaurant and enjoyed it. Staff were friendly and food was good.
Janice Cranch . 2023-12-08
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We visited this morning for breakfast, which wasn't planned. The staff were great and didn't mind when we stayed longer than planned. I was surprised at how good the cooked breakfast was, and if I get a chance, I will call again
Rory Coulter . 2023-12-06
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It was our Wedding Anniversary so we went to The Newhouse Beefeater. The food was excellent, service first class and the drink ok. We wll be going back A.S.A.P.
James Whitefield . 2023-12-06
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Very rude staff. Went down hill over the last year or two. Would not recommend
VR46 . 2023-12-04
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Family meal and catch up with family from all over. Large party and the staff were excellent. Food really good quality and value for money.
1888CFC . 2023-12-04
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If you want to fill yourself up for the day ahead, all you can eat for 9.99 at breakfast, you can't go wrong. Cooked and continental for 7.99 or a mix. Also, as a frequent porridge eater i was pleasantly surprised. The porridge is amazing - really nice.
Muric Campbell . 2023-11-20
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Shockingly bad. Vegan burger burnt on one side so they sliced the bottom off the burger. Rest of burger slimy and wet. Coleslaw sour and uneatable. Chips are frozen and tasteless. Drink didn't resemble what I'd asked for. Couldn't eat meal and yet no one asked if everything was OK.
Marianne Grant . 2023-11-18
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Had a great meal! Friendly and efficient service. Kat our waitress was so nice! Plus I had got an email with a 40%off mains voucher code from the newsletter. Family time, great food, and all of the staff are really friendly! What more could you ask for.
hypnotherapist121 . 2023-11-12
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Staff unprofessional, uninterested. Wont be back
B R . 2023-11-11
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Visited for a funeral tea. Soup and sandwiches.
JW . 2023-11-11
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A had some food fae here after werruk. Bonny wee lassies behind the bar, Food was pure dead brilliant and if it's better anywhere else ah dinnae Ken. Tables were nay hoachin, probably as it wis fair dreich ootside.
Peter Roberts . 2023-11-08
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All you can eat breakfast for £9.99? Kids eat free with every adult breakfast purchased? Absolutely epic! The links sausages are to die for, herby and meaty. Excellent choices in both the continental and cooked selection. Staff lovely and cheerful. Cannot complain.
PJ D . 2023-11-07
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Kat was lovely! Approachable and a lovely vibe. Good food and house wine. Fresh and service with a smile x
Cara T . 2023-11-04
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Didn't eat but had a coffee. Know this place well. The staff are amazing. Friendly and warm everytime.
kitty irvine . 2023-10-31
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Lovely breakfast as always, cooked as requested. Jen was our server and was very friendly and helpful. Restaurant is very clean and always welcoming.
greenhob . 2023-10-27
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Gluten free options for breakfast are great! Jen was my server and she was first class - highly knowledgeable about Gluten Free allergens which put me at ease. She went through the allergen information thoroughly and when a GF option was not there, Jen was able to source an alternative. The food was lovely and the restaurant had a great atmosphere with the customers in it. I also noticed that there were regulars who go for breakfast and the easy way they had with the staff speaks volumes to how enjoyable their breakfast experience is. I will definitely be back!
Claire S . 2023-10-13
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Well it was an experience and not in a good way. To start with we were told it was a 45min wait for a table. We accepted we would wait this and not look for an alternative place to eat, a decision we would soon regret. An hour and a half later we were finally called and showed to our table. Asked every other party if they had allergies and never asked ours which actually did have one present. Didn’t even apologise for giving us a HIGHLY underestimated wait time but hey could it get worse…? Once seated, next to an uncleared table (pictured), which the party who were sitting there had left and hour and a half previous, we were finally seated. Ordered drinks which took 10mins to arrive after we had to ask for them again and then took a bit to be asked what we’d like to order. While sitting there the staff were stoating about looking almost clueless majority of the time. Food once it arrives was alright but skinny chips were lukewarm. I had the steak which was a bit salty but otherwise okay. Will say this once - will not be back. Staff were a bit clueless and had no hurry about them and at one point the chef had to come out of the kitchen and deliver food to a table. Better alternatives to eat at in the area include the Commersal in Wishaw and Wetherspoons.
Jemma . 2023-10-08
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Good food , quick service and great prices
Ian Paterson . 2023-10-06
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First time in the place. Food was excellent. Staff were lovely. Really lovely place. Would definitely go back again
Carol Findlay . 2023-10-03
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Great food and Service and the staff are very friendly well recommended by me
JOHN “Bhoy” . 2023-10-03
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Very good food and friendly staff with a very relaxed atmosphere.
Jim Sleith . 2023-10-01
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I go here regularly for breakfast with the school mums for a catch up. The staff are always friendly especially Jen. She greets you with a smile and some good chat. Jen is always on breakfast and looks after you great, we look forward to seeing her at every visit. Food is always nice and made the way you want. Unlimited coffee is a winner for me.
Lynn Fraser . 2023-09-27
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Love going here for breakfast with my toddler. There are always plenty of options for us on the buffet and a bonus that it's unlimited hot drinks! Staff are always welcoming too.
Laura S . 2023-09-21
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Good friendly service. Not busy at the time of my visit. Car park requires the customers car registration to be input on a tablet inside the restaurant.
albionmarch . 2023-09-20
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Hadn't been in one of these restaurants for a long time and probably won't ever again go near one. The place is outdated, and the tables and decor looked like they hadn't been cleaned for years. The "window" where the bar staff left drinks for the waiting staff to pick up also looked like it hadn't been cleaned for a long time. (Underneath the window looked like there was years of drink spillage soaked into the wooden decor.) All round, just an unpleasant experience. Does anyone at beefeater actually read these reviews?
Moe Szyslak . 2023-09-18
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My partner and I popped in for a meal. They were delicious.
david wilson . 2023-09-17
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I have eaten here many times. The staff are fantastic, all of them. Every one of them remembered my name and welcomed me back. Yesterday and today Lou, Debs and Alicia served me. The name of the chap on duty eludes me, but equally welcoming. For breakfast Jen was my server, as usual. Ross was also there and remembered my name. Beefeater should be very proud of the staff at Newhouse Beefeater, they're fantastic. For a long time last year....they were my second family!!!
traceyr965 . 2023-09-14
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Love coming here for breakfast. Lovely range of food, fresh fruit salad, cereals, yogurts, bread and pastries, fruit juices, tea, coffee and a fresh cooked breakfast all for £9.99. It is very relaxed and the servers are all very friendly, especially Jen, who I had a chat with as I was dining alone. Highly recommend the Newhouse for somewhere to eat but I especially like their breakfasts.
June M . 2023-09-13
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Always our first choice when we are eating out. Food always very good. Staff are excellent. Always very helpful and friendly. Never have had a bad experience.
1888CFC . 2023-09-12
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Very good meals yet again never fails to disappoint! Staff are always helpful and cocktail menu is amazing. Fast and friendly
The_Trip_Man01 . 2023-09-12
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Just stopped for a drink and a meal...the seating area obviously had been busy....otherwise a nice place
Steven Smith . 2023-09-10
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Lovely bit of lunch today at the beefeater. Lunch time menu is goof value for money. Great service , we will be back
juliextx . 2023-08-31
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I was very impressed with our waitress, to the extent that I asked to speak to the duty manager to let her know that, Connie. Is in my view an asset to your company. She moves around quickly from table to table, always with a smile on her face, and is happy to help her customers. A very pleasant and attentive young lady that deserves some recognition for her efforts
billf34 . 2023-08-13
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Great service from Catriona and all the other staff, very patient as we had a delay with some of the guests. Food all around the table was delicious and good portion sizes.
EmMa12378 . 2023-08-12
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really enjoyed our visit. staff really friendly. food very good. overall we were very impressed. the staff were very good with the young kids in our group.
R6825SPchloeh . 2023-08-11
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Evening meal with family. Food was lovely as always. Great value for money. The vouchers they have at the minute make it even better eating here. Staff are great. Friendly and helpful without being over the top. Great place to visit.
1888CFC . 2023-08-03
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Visited Newhouse with my aunt, who is disabled, for lunch and we had a lovely afternoon. The disabled spaces were only being used by badge holders which was good to see. Staff were attentive and really friendly. Our food was delicious and the steak was cooked to perfection (rare!) Haven't visited for a while and this visit made us wonder why!
IggyBernard . 2023-07-25
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The staff and the food are excellent can’t say enough about the welcome you receive and the food is excellent the price compared to local restaurants nearby is very competitive
David L . 2023-07-09
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Went to the beefeater for a family meal. All the food was brilliant. Staff really friendly and helpful.
Sophie M . 2023-07-06
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The beefeater is always great for meeting up with friends. Staff are always great. Food even hetter. Got to try some hock tails which were amazing.
scottishlass6786 . 2023-07-06
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went as a family with our 3 year old and have never considered a beefeater before, but today's visit showed us that the restaurant is a great family restaurant with loads to offer for all the family. Will definitely be back.
Ailleyxglenx . 2023-06-29
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Popped in for a quick lunch and as always, food was great. Service perfect, friendly and the staff always make you feel comfortable and give you time for a chat. The staff are the main reason we have become regulars!
1888CFC . 2023-05-24
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Visited only for because garden centre next door was full. Poor choice for lunch , one soup , two sandwiches. Food was ok typical chain pub food. Staff were fine , however there was work going on , we were seated right beside noisy drilling...
hippy17 . 2023-04-28
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Top service, steaks cooked to perfection and good amount of food on the plate beside them. Waiter called John was fantastic as was bar member Susan!
The_Trip_Man01 . 2023-04-25
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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161 Opinions
Foods is average but always without fail forget part of order I really wish they would address this and make more of an effort, last night was the final straw for me, nice meal but no juice and by time juice arrived meal was cold, it's really disappointing I wouldn't mind a one off but it's every single time we order, unfortunately won't be ordering again. Update: Tried again 16/04/22 and once again let down today's error was a special burger which consisted of 3 bland burgers with no sauce or salad even though requested it, thought everywhere deserves another chance oh well never again 😐 some special looking burger that is 🤷, pakoras dry, pizza base also poor quality, I hope you do get it together one day 😔 02/2023: tried a few times this month standards definitely improved and quality better and not forgetting things either excellent 👍 10/2024 ordered half 11 confirmed order and never showed up AVOID
10 Opinions
We have ordered takeaway food for a while from Firehouse, it tastes great and has great gluten free options but its too bad that service is just too bad to continue ordering from here. In the past few months, every other order has items missing or wrong. I don't usually call up to complain but the last order had half of the order wrong and another item missing. When I called up to ask for the food I paid for, they said that I didn't understand what I was ordering and that I was wrong (despite having the order summery in front of me). I didn't think that I could misinterpret 2 sides of fries to mean 1 side of fries, and a hot dog to be a gluten free hot dog with no bun - but the staff really helped me to understand that I was an idiot for thinking otherwise.
5 Opinions
Great food full of flavours that hit the taste buds. I had the halloumi burger and cajun mac and cheese and chorizo fries with chipolte Mayo. It was fantastic. Quick and easy service too