Monsoon in Arun

Visited with friends early on a Saturday evening. Haven't been for quite a while and v disappointed with atmosphere. No table cloths, cheap laminated double sided menu,( like a cheap cafe)! Busy and only 2 front of house staff. One abrupt and seemed stressed. You couldn't hear your own conversations as so noisy. Food ok when it finally arrived! could not wait to leave. Will not be returning. Totally over rated.

Great meal with lovely flavors.

Great food, never been disappointed with any orders from this restaurant, would highly recommend

The place is only a mile away and I only ordered one dish, with a rice and bread. The bread was a bit weird… it wasn’t massively tasty… not like the one from other restaurants

Nearly two hours late! I even called the restaurant who said “there was nothing they could do because I ordered on just eat”

Small portions compared to other local Indians

Waited over 3 hours for delivery

Very good as ever. Nice and hot.

One word................Amazing

Food was very tasty and arrived in the time stated, 1 item was missing but these things happen

Tasty, hot food, excellent customer service, excellent value for money

Charged twice £34.05. Meal cost £68.10 can not get refund

First time using monsoon must say the chicken tikka masala was great actually all the food we had was great, definitely will be using again

this review did not give me the choice, anyway we ordered a take-a-way, and said wait was 45 minutes, we waited one and half hours and it arrived, i cannot complain about the food it was delicious, the problem that it arrived just warm, and by the time we dished up and served it was nearly cold by the time we had eaten half it was cold, not great, the extra half hour I would say was the time it went cold, maybe the delivery guys have too many deliveries, food great, but take-a-way too cold too enjoy, and at £30, more than 3 hours salary for me, a bit disappointing, well more than a bit, eat in or collect, and you should be ok, but when they say 45 mins and you wait 75 mins you have a problem, I give the food 5, and the delivery 2, and a £3 tip to boot, full but not satisfied

Lovely food, arrived quickly and piping hot. Nice delivery guy. Will defo use again

Yet again...quality, tasty and hot. I keep ordering and waiting for them to fail (like others have), but they fail to fail. Thank you x

Missing bits and 45 late… shame the food quite nice

Not the restaurants fault. The driver went home and forgot our delivery. The person I spoke to when calling to see where my order was apologised and arranged a fresh order to be sent straight out which happened. Great food when arrived thank you!

Hi, unfortunately, our order was over two hours late with the time slot for delivery for about an hour. Also, I paid for a can of diet coke and it did not arrive in my order. Please, can you refund the cost of the diet coke. The delivery driver did apologise for the late delivery which we appreciate. In regards to the food, the medium curries were mild and not medium, with a lack of spice. The distinctive taste vegan curry was the coconut. The veggie tikka massala had a nice flavour. Thanks.

Was the worst Indian I have ever had. Bland is an understatement. Now to top it off we now all have dodgy stomachs. Last time I’ll be ordering from there.

I had not been here for a while but my friends and myself used to eat there regularly. Circumstances changed. We are known to most of the staff. Welcomed om arriving. My meal was probably one of the best I have had. Prawn Puree starter and Shashlik Laziz. All the party commented on how good their dishes were. It was also surprisingly busy for a Monday evening.

We love this place. So many times we have been delivered good quality, hot food. Thank you

Sadly the onion bhajis that have been paid for are missing - 2 very unhappy men in the house

Have ordered from Monsoon many times and ordered a mild dish that this time was so spicy it was inedible. Will never order from here again

Again this meal was superb. We tried a new dish and will definitely be having it again.

thankyou for redelivery due to me falling asleep due to jet lag

The dansak didn’t have any flavour and the chicken was chewy and didn’t taste nice. The korma chicken was nice but again not much flavour. I normally order from Monsoon and always have a lovely curry. I think it just depends on what day you order as to what chef is on.

ordered food when it supposed to b delivered have messaged saying it was delayed never turned up till 1030pm when I ordered it bout 930pm

Perfect curry. Madras was delicious and so was dupiaza. Will order again

Having just mover to the area, and being curry lovers, we were looking for an Indian to be out 'regular' This was our first visit to Monsoon. Started well with popadoms and drinks arriving promptly at our table, and our order taken for main meal. That is when everything went downhill. There were only 4 other tables occupied in the restaurant, but we had to wait 45 minutes for our meal. We were not the only ones getting fed up. Needless to say, if this is the quality of service when they are quiet, I hate to think what it is like if they get busy. We will certainly not be making this our regular, nor will we be visiting again. Priority was definitely being given to take away orders, at the expense of seated customers.

Called to order food and was told to please wait, 3 minutes of being left on a counter I placed the order after having to give my card details twice. Waited an hour and called and they said will be leaving the shop in a minute. 30 minutes later called back and said that it will be another 15 minutes. After 25 minutes the food turned up and some was hot and some was cold. Chicken was dry and the sauce left a puddle of water on my plate. Poppadoms were in 20 pieces also. Would advise to not get a delivery from here and they will be losing a good customer.

My wife and I went to the Indian Restaurant Monsoon in Rustington last night. We were greeted indifferently by the sole occupant who we tried to engage with by indulging in chat to no avail. We ordered drinks which were brought to the table, they don't serve non-alcoholic beer, and our menus were slid onto the table for us to peruse. We wanted to order but our "waiter" busied himself by putting straight an askew serviette on an adjacent table. My wife had to request him to take our order. My wife and I visit many Indian restaurants in the area so we are well aware of the various dishes. The meal that came was very disappointing. We couldn't wait to depart and when we paid the bill we were asked to add a gratuity...the final insult!

Food was Luke warm when it arrived and was delivered 20 minutes after it should have been. Quality of food was ok, just needed to be warmer.

Food has been over an hour late and I want a full refund, didn’t even get extras for the inconvenience! Full refund immediately!

Although the order was late arriving it still arrived hot, food was excellent as always and we were given an additional free drink with our order, the food was delivered by a restaurant employee and not a delivery driver who took the time to explain the restaurant was busier than usual due to Mother’s Day tomorrow which I accept as they are normally very good with delivery times.

Absolutely dreadful service. Do not use the delivery service as out last three takeaways have taken over 2hrs to deliver. Ordered early tonight, and was still informed there would be an hour wait. That's understandable on a weekend but disappointing that there was still an unexpected delay of a further hour and a half. Food arrived with some items nice and hit and others cold, suggesting that it was all cooked at different times. The sucker punch blow from this awful service was that the takeaway HAD THE MAIN COURSE CURRY MISSING !!! 🤬😡😠. Food has always been nice, and is nice when we eat at the restaurant, but in future unless we collect then there won't be anymore home deliveries from there anymore.

Food is always very good when I have ordered from monsoon, I would highly recommend this restaurant

Waited over an hour for our main course, in the end took food away as take out. The staff where over busy, their main amie seemed to be getting taken away food put before seated customers. Shocking service will never go back again

So late we had to go pick it up

Over 2 hour wait!!!!! Joke! Food was ok but not worth waiting 2 and a half hours for, when I phoned chasing it I just kept getting fobbed off!!

Due to possibly no drivers available as shop owner had to deliver!!!

Exactly what we asked for. Lovely thank you

Cannot say how much we enjoyed our meal xx superb flavour. Each and every dish we tried was cooked to perfection with flavours that complimented each other xx will definitely be ordering again

Lovely as always and early too thank you

I am giving this restaurant a 1 star as there are no options for 0 stars! Service dreadful! We went as a family, arrived at 6.30pm as per our booking, waited over an hour and 20 mins for our dinner!!! No explanation, no apologies, nothing. We just watched delivery after delivery being collected while they had our money in drinks. Shameful!

Great food, lovely meal arrived on time and hot.

Lovely food once again, earlier than expected and very tasty tonight. Thank you very much x

Rang the restaurant twice to check it had gone through and then to see if it was out for delivery. It never turned up!

Restaurant quality that's definitely a cut above the rest!

Naan was too burnt to eat food was very late and literally freezing cold … disappointing

I paid on the app but it didn't go through. I had to pay over the phone to the restaurant. Problem with just eat. Only hope I don't get charged twice??

Chip portion was tiny compared to normal, finding the restaurant to be inconsistent between ok and poor

Great meal, delivered early and all hot and fresh food. Always a good meal here, stamp cards a bonus. Thank you

The food was so so late and didn't stand up to any expectations of food quality

Food was very tasty will definitely order again

Great as ever, asked for extra hot but was not. Still the best curry around.

Wow! Food is amazing. Definite restaurant quality meal. Highly recommend it.

Beautiful food, delivery perfect. :)

Food was lovely, as always. Highly recommended, but bottle of Diet Coke was missing from the delivery.

Very disappointing. Order came in good time however it was cold. Also the chicken was very dry but yet the sauce was watery. Very disappointing. Won’t be ordering again unfortunately.

Just a very good meal...nothing to complain about . .

Restaurant didn't take note of my notes, which was disappointing

nearly two hours late messaged the restaurant told me would be 0 mins another hour later I called said it would be ten mins. food turned up having leaked out the bag ive submitted a refund request but you have not replied to me !!!!!

phoned as order late they said they hadn't received it, then they said it was just being packed up, phoned 30 minutes later as still hadn't arrived they said it was just leaving restaurant, turned up seconds before further phone call being made(another 30 minutes)

Very, very late and barely warm. Two calls to the restaurant after the food was over an hour late from the original delivery time. On the second call I requested a refund (that I haven't received yet) and got food elsewhere. Food arrived over an hour after the revised delivery time! Quality of food seemed worse than previous orders. Have used in the past and been pleased so something has changed. Shame.

Great food and friendly staff. Their sister restaurant in Goring is also top notch! Also very easy to find parking at both restaurants.

The food tasted good, but heat wise not spice wise, the food wasn’t particularly hot upon arrival. The delivery driver annoyed me too. If you ring the bell please wait more than 5 seconds before your banging the door, a bit of politeness and good customer service goes a long way. - would order again though, the food tasted nice.

I'm not sure is the chef has changed but our go to was always monsoon but I have to sat the last 3 or 4 times the curries have been very disappointing. Looks like we will be finding a new Indian

Last time I went to Monsoon was about 3 years ago before I moved away and I never found anywhere that could match up to them. I had a curry for the first time in all those years last night as I am back and it was like heaven on a plate. Now I’m back, I’ll be eating curry more regularly than I did before. Wonderful food that I thoroughly enjoy every time I eat it.

We booked our meal last minute as passing through and wanted a curry. The food was lovely and fresh, good taste and reasonably priced. The restaurant itself is clean and good decor. The service was ok but not exceptional. It could have been they were understaffed as it was a very busy night, which was a shame as if they had tried harder this would be a really good restaurant

Does what it says on the tin. Solid Indian restaurant. Nice food, clean, cold beer, good sized portions. Staff could tighten up on the service but otherwise all good.

Asked for the Madras to be hotter, it was actually not as hot as a normal Madras?? Apart from that very good.

Wonderful meal and great delivery 5 stars

Ecelent as normal. best curry around.

Food was good. But 2 hours for delivery is a bit much.

Food incredible, delivery person very polite, will only be ordering from here from now on.

Waited 3 hours for delivery. No one answered the phone, no updates. Ended up ordering from somewhere else.

Finally received our order at 10pm after ordering at 7.30. The rice was sticky and clumpy, and one of the Currys had a later of oil on the top which had leaked over everything in the bag. Who wants to eat a curry at 10pm??? Absolute waste of time and money, they really need to figure this out. Saturdays are busy but if you are too busy to handle then don't accept the orders!

Food was OK and hot not worth the nearly 3 hour wait, though! Staff didn't really care when I rang to ask where my food was an hour and half past delivery time they just said it would be 5/10 minutes, which was also late, another 20 minutes. So if you're not in any hurry for some average food this is the place to eat.

Great food and a nice place to eat

Aways have an amazing curry would definitely recommend

Lovely food, delivered piping hot. Third time ordering from here and never been disappointed.

Did not let us know was late and had to ring them after the allowed delivery slot (8.05-8 25) which was an hour and a half wait and still hadn't been sent. We had to go and get it in the end as they said another 20 mins and although they said sorry, did not offer any recompence.

Very tasty food served piping hot. Excellent service from friendly staff, enjoyed our evening out & will definitely visit again.

Very small positions, tastes very bad and not like it used to. Tiny baby bread and tiny korma

Forgot the poppadoms once again!!

Fantastic food, as always. Fantastic service and delivery. Highly recommended.

As always food was delicious, normally get a stamp every time I order but didn’t this evening and no record of any previous stamps I have collected

Great food. Great delivery driver. Always great quality

Not the drivers fault, people at restaurant just say it's delivered any minute and comes hr1.45mins later!! And order was missing.

Monsoon always deliver quality food and always on time specified with order. Cannot fault the food nor the service

Amazing curry..their lamb is so soft and tender 👌

We were told that delivery would be 6.30-6.50…., I called once and was left on hold for 6 minutes and they hung up on me, I called back and they said 15 minutes…it arrived at 7.30 As a Father’s Day meal we are really disappointed with this service

Other than the onion Bhaji’s, which I found too firm and dense, the rest of the meal was bang on. Everything tasted fresh and the prawns were not over cooked. Thank you 🙏

disinterested staff and tasteless food my starter a lamb chop was not cooked enough was flabby and greasy. I would never go back

Exactly as ordered, delivered on time, hot fresh food. Thanks!

Outstanding quality of food as always……delivered piping hot too!

Excellent meal, best curry around by far

Great food massive portions great value for money

Food cold Not much help on phone Late food Delivery man 5 *