Moka on the Balcony in Preston

Delicious food at Moka on the Balcony... great variety and excellet plate presentation, congratulations lady chef red hair

Without a doubt, one of the best soups I've ever tasted. I chose the Creamy Spinach and it was absolutely delicious. Congratulations to the chef! I'll definitely be back for more!

Delicious food at Moka on the balcony. I often come with pleasure. Congratulations chef Daniela! Everything was exquisite!

Coffee & Cake Was Delicious, The Staff Were Super Friendly, & Attentive. The Menu Was Reasonable Priced & It’s A Great Place To Chill & People Watch! Will Call Again Soon :-) Xx

Chef Daniela has undoubtedly set the bar high with her exceptional scones, earning her well-deserved acclaim. Each bite of her creations is a testament to her culinary prowess, with a perfect balance of flavors and textures that leave patrons craving more. Congratulations to Chef Daniela for elevating the town's scone game to new heights. Her dedication and skill shine through in every batch, making her scones the undisputed best in town.

Disgraceful management speaking to there staff disrespectfully... never again.. the staff on duty were very proffesional other than the manager be litteling the other staff on Shift

I know we haven't been able to eat out for a while but even so, this was the best we've had for a shopping centre cafe. The service was excellent as was the food, I couldn't fault anything, the tea was a large pot of leaf tea with strainer, the latte was very nice too. We both had two slices of toast (standard) with a small breakfast, the table and cutlery were all very clean, overall a very pleasant experience.

Decided to treat myself to a tea and a toasted teacake.You always get a big pot of tea even for one and it's proper tea leaves with a strainer.The teacake was very good as always.Never fails to disappoint in terms of food and quality of service.Don't be put off by the fact that it's in a shopping centre - good food can be done!

Having walked passed this place on a number of occasions, I cannot think of a better way to start a Saturday morning - family breakfast @Moka. The service was good, the cooked breakfast was plentiful and the Oreo Freakshake was out of this world!

Visited today for lunch. I ordered a ice tea, clearly the tea had not been in the fridge so my drink was cooled by ice cubes. I had chosen cucumber and mint....it was sickly sweet! And warm!I selected a panini with pulled pork and cheese, it was dry and tasteless. My partner did however enjoy his bottled sparkling water!!! His salami focaccia was a disgrace again tasteless. The garnish was a solitary pea shoot!The service was lacking too.... I realise it was a hot day but staff should have a ‘game face’. I will not be returning a waste of £15 quid

I have been here with husband, and then came back about 2 weeks ago with my daughter and my mum. We were greeted to our table with menus and told about the choices of the day with specials etc We ordered quite a few drinks with the young girl with ginger hair and she was lovely! Really accommodating and friendly and definitely knows how to talk to customers to make them feel welcome. Our drinks were specialities and they were lush!!!! The food was ok overall but my jacket was quite dry, my mother’s soup was also quite cold and we didn’t want to complain or send back as staff seemed stressed and it got busy but came out in decent time though. The young lady with ginger hair who took our order, came to check on us and without a fuss didn’t hesitate to sort our food out and then give us a drink on the house. she really seemed to care about us and the customers sitting near, and never stopped. She’s a pleasure to the business. A young man took our payment and he was polite to. Will be returning purely because of how we were treat and it’s a nice stop off place whilst shopping in the centre .

On a recent visit to our daughter we needed a light lunch. Having visited before we thought we would get a jacket potato each. On getting in we were told there would be a 25 minute wait for food which would have been ok, but then told a baked potato would take an hour.... We ordered alternative dishes only to watch a fresh batch of potatoes ready to serve get put behind the counter after about 20 minutes. Our food arrived and wasn't as good as we remembered the dishes in the past.

Been visiting this cafe for well over 10 years with my youngest daughter, we have never had any issues in the past and staff have been very helpful. However today the blond manager clearly could not be bothered and would not let us know the ingredients of a cake! basically refused. It was her smug attitude more than anything else. Definitely will be walking straight past in future and going to the Costa a bit further along who are more than happy to help.

Have happily visited this café for many years now. For most of the time, being our favourite ! we had scones, jam and cream with a cup of coffee. The scones were always made on the premises and were very tasty.Unfortunately today, we have been told scones are no longer being produced by Moka and are being bought in from elsewhere instead. These substitutes (although not tasted) looked very unappetising, so we did not purchase.The rest of the menu has also been drastically reduced in size/choice which is a great shame.Overall, it feels like the café has basically down-graded everything. Such a shame when it has, until now, been such a good food venue and vibrant, pleasant place to meet in general.The food was average today and nowhere near previous standards of what used to be 5 star rating in our opinion.It must be stressed that the staff are all still very friendly and helpful.However, unless the place reverts back to original, we shall definitely not be returning and will go elsewhere.

Been going here for many years, always been good food and staff are always ready to please. Now they've changed the menu ! It's just like a snack bar. No rush to go again 😒 it's a shame .

Food/drink tasted good (except for a hot chocolate which had a huge pocket of unmixed chocolate powder), but the service was awful. It took an hour from being seated to be served 10 hot drinks and 7 slices of pre-made cake. It was clear that we were left until last because we were a large(ish) group - other customers came, had hot food and went whilst we sat waiting. When I mentioned the poor service to the manager (after I’d paid) I was met with an arrogant ‘well, we’re busy’. Great stuff, good luck being busy in the future with customer service like that! A blonde female member of staff was much nicer to deal with, but alas, she couldn’t make up for the shortcomings of the experience. Don’t waste your time visiting - the town has plenty of good coffee shops to visit instead.

Eaten here for years. Today’s visit rubbish. Menu changed lots of ready made paninis and baguettes, not much fresh cooked food. Only choice for my husband who needs gluten free was a dry baked potato with chicken and bacon, lacked presentation. My prawn sandwich was Like navvies butty bread was thick anc stale. Won’t be rushing back.

Great food catered for everyone especially when someone who didn't eat eggs they swapped it for another item and customer service

Staff were brilliant at finding us a table with enough room for our pram and the three of us. One of the nicest carrot cake I’ve ever had washed down with a refreshing iced tea.

Moka on the Balcony rarely misses the mark.

Great quick and cheerful service. Food didn’t taken long and the soup was lovely as was the baked potatoe with Piri chicken. We will definitely go back again.

I ordered jacket potato with prawns - the jacket potato was burnt on the bottom and the prawns were watery like they had just been defrosted - tasteless.

Went for lunch which turned into nightmare. Kitchen was filthy , dirty tea towels and food on the floor. the food was awful, sent it back and it came back just as bad. Won't eat there again

Went in to have a sandwich and finished up with steak pie. Peas and chips. Plus coffee that was less than £10.00. The pie had meat in it (no fat, no gristle). Portion just right for lunch. Highly recommended.

Moka’s version of a chicken Tikka and ‘caramelised’ onion panini..?!? I could have made it better myself at home

We went about half 4 on a Saturday and the floor was really dirty and there were plenty of tables that had been left unclear. It took 5 minutes to get a menu and then we had to wait another 15 minutes before someone came to get our order. We only ordered a milkshake, iced tea, smoothie and a slice of cake but that took 20 minutes. The drinks and cake were fine bit we were there for one hour, no idea how long you would have to wait if you ordered food. Staff are all dressed in black and yes it can be difficult to keep clean when working with food but some of the staff looked dishevelled with food stains. It just didn't look very professional and there seemed to be a lack of management at the establishment.

Good meeting place when passing through. Good choice of menu. Service helpful, friendly and reasonably swift. Our chosen dishes were very tasty. Portions very adequate. For dessert think about sharing as size of cakes and gateaux is huge!

Called in when School Uniform shopping in the Fishergate Centre and sat over looking the busy shoppers. We ordered a full english and a healthy breakfast. It was OK, nothing amazing. The staff were lovely though, very chatty and friendly.

Good service but a leak ruined the atmosphere.The leak was from the building.the restaurant was housedin.

These are pretty new to moka and a must try for anyone with a sweat tooth like myself I guarantee you will not be disappointed,so far the Cookie Monster and the skittles have be my favourite definitely not for sharing lol 😍👌

Try one accross road big let down steak and ale pie pastry rock hard centre tasty and tender Not very welcoming service slow staff working like in auto pilot doing a job. Seat take order deliver meal then forget about you no check back not asked did we need anything else. No white wine available as they need a order

Managed to squeeze in a quick lunch, found a table here. Nice surroundings, good food and not too bad in the value for money stakes. Service was ok.

With us still in the throes of a heat wave, I thought a salad would hit the spot.

As a local, I rarely eat in Preston city centre but time had run away with me and with more errands to run, I decided it was sensible to eat in town today. Moka looked well patronised so I decided to sit down. The food, when it eventually arrived, was very pleasant but I did have to wait some considerable time for a relatively straightforward choice.

Came for a quick breakfast, Everything was nice and warm. The place does fill up quickly and the service was great. Good find.

Called in at 'Moka on the Balcony' for brunch today. Breakfast is served until 11.30am so we both had pancakes, bacon and maple syrup from the breakfast menu.

My daughter and I had lunch today Saturday 3rd March and left disappointed this time. In the past we have had the breakfast menu which offers so much choice at a reasonable price, a favourite of ours being the eggs royal. This time we where to late for the breakfast menu so looked over the lunch menu. It was very basic and most meals where £9.95, a full breakfast and fish & chips being on there at that price. I opted for prawn Marie sandwich which was if I remember rightly was £6,95 , it came with no salad just a sprinkle of rocket and no prawn Marie sauce as stated , the prawns where on one half of the bread and the other half was on my plate neither bread was buttered ( it was very strange) I also had a portion of chips and a pot of tea & my daughter had a children’s meal and didn’t get much change from £20. Wasn’t worth it will go else where in future as loads of competition now in Preston that offer so much more at a lot better value.

I went in with my brother for a late breakfast today, it's right in the middle of the Fishergate centre and wasn't busy so easy to get a seat (unlike cafes in busy shopping centres which can be packed and noisy).

Superb breakfast and smoothies. We really love our morning coffee here every Saturday morning. Lovely place and friendly staff.

I always have lunch here when I come to Preston shopping, just recently the hot buttered shrimps are too die for and the veggie breakfast of holumi and aspergus was just up my street too. The service is good and it's always busy which is...

As well as my wife and I, there was my teenage veggie granddaughter to satisfy, and we had just 40 minutes before our train home, but Moka satisfied all of us. The butternut squash soup was delicious and my tuna sandwich fresh and well filled;...

Met a friend for a coffee and s catch up. It turned out to be a hot chocolate with whipped cream and marshmallows treat instead. I chose the eggs benedict for my meal and it was cooked to perfection. 10/10 to the chef. Highly recommended...

We often call in for a coffee because it is open when we arrive on an early train. As the name suggests it's located on the balcony inside the Fishergate shopping centre just outside Debenhams. There is a pleasant seating area and table service. The...

Me and my friend had lunch at Moka's on the balcony .I had the the Brazil burger it is was...

Good value for breakfast, they do a good value menu that ranges from filter coffee and a teacake for £1.80 to cooked breakfast to Eggs Benedict.

Moka always provide fantastic service, even when they are very busy. The staff are always friendly and polite. The food...

Visited this cafe /restaurant whilst in Preston and was pleased with my choice Service prompt Menu had a god choice...

Not had any food here (yet). Nice place to stop and have a coffee before catching the train back home. Friendly staff. Will come again

Got in to town before the shops were open so nipped into Moka on the Balcony and had eggs florentine and a coffee. Absolutely delicious, lovely friendly staff and the ideal spot for a bit of people watching . Recommended.

Our most recent visit to Preston saw us back here for lunch. Menu has been refreshed and expanded. Great choice of sandwiches, jackets and salads. We were pleasantly surprised at the quality, quantity and speed of service. A good all round place for a bite, catch-up and relax.

Pleasant, reasonably clean, staff friendly and polite.Tea fine. Nothing special OK if you want a snack.

We have visited here on a number of occasions and the service and food has always been excellent.The scones served are a particular favourite but unfortunately today we found they are no longer being covered under the protective bell jar.This was an issue raised a while back and we were assured it would NOT happen again.They are at present on the top of the counter within range of people talking over them and being generally exposed to any germs etc in the air.As far as hygiene goes, this is totally unacceptable and very off-putting for the customer, so much so that we went elsewhere.It is disappointing to see that a promise to cover them has not been kept.

We use Moka on the balcony on a regular basis,the service is always excellent the staff are fantastic and very friendly at this rate il need a golden chair lol Highly recommended

Visited here on a Sunday lunch just for a quick bite. Greeted by a foreign lady very attentive and helpful but strong accent so not easy to understand. Comfy seats. Husband had chicken and bacon baguette he thoroughly enjoyed- plenty of filling. I had Caesar salad, tasted fresh and good portion. We shared sweet potato fries. Husband had a Coke and I had a tap water. Maybe slightly expensive came to £21.50 for the two of us for mains. Also ordered carrot cake & chocolate cake for dessert looked so good in the fridges!!! Excellent portions, see photos. Very moist and tasty.

A little touch of class for a coffee shop which also serves toasted tea cakes as a special deal with the coffee.It has a prime location in the centre of the Fishergate Centre with an open view of the shops. No queing here at busy times table service allows customers to rest immediately nd people watch while the fresh coffee is prepared and served.

Ideal placve for coffee and cake or lunch/brunch. I had the homemade cauliflower, leek and cheese soup and it was beautiful, perfectly seasoned, piping hot, served with hand carved sliced thick bread with butter ten out of ten

A really nice ham and cheese toasted baguette. Coffee was also nice! Nice to people watch on the balcony too

Friendly service and smart surroundings. Enormous fresh warm scone which was delicious. Looking forward to next visit and would try lunch.

Visited here while shopping. Shown to table by very polite staff immediately. Good choice on menu. Lovely coffee and the food was very good. I had the all day breakfast which was really tasty and nicely cooked. My wife, a vegetarian, had the goats cheese and roast pepper with a side salad. Lovely staff and good service. They also have a place on the main street which seemed quite busy so they must be doing it right. I will certainly call here again when in Preston.

Have been a regular for a few months and haven't been disappointed yet. The toast portion is a generous chunky slice and the eggs are always runny. Real tea with leaves and a pot. Great value breakfast

I tend to review establishments where I've had particularly good or poor experiences but thought I'd add today's breakfast which was good value for money but odd. I chose fruit pancakes which took 25 minutes to arrive and consisted of 3 American style pancakes with chopped up fruit- red apple, strawberries and kiwi with a small drizzle of mango coulis. Nothing particularly wrong with the ingredients just an odd concoction.

Excellent value ...coffee or tea (proper tea with tea leaves!) AND a toasted tea cake for little more than the price of a coffee!Great service in pleasant surroundings...the atrium in the Debenham's shopping centre!

The staff are friendly helpful and kind , service was good and food lovely . I came with a broken arm and nothing was too much trouble .Will be back

Visited moka on the balcony after shopping all day in preston,Very clean tables, staff were friendly and very responsive, food was served quickly and was gorgeous, I would highly recommend a visit

Food was really good but we were told a 10 minute delay. 35 minutes later and we still hadn't received our food. Not ideal when you have hungry children with you.

Well designed place...Comfortable seating..Food taste great. Had the eggs Benedict and chocolate frappeService was prompt and excellent

Previously visited for a bite to eat this time a coffee, really good once again. Staff attentive as per usual! Great place to visit when shopping in Preston!

Really tasty food, good portion sizes and very friendly staff, would go back again. Reasonable prices *****

Lovely place to sit having your coffee and people watching. Then go for a wander round the shops. Pleasant staff clean tables. Not tried the food too early for me but I could see other people eating

I frequently have lunch here as I adore the hot buttered shrimps and granary bread and no complaints over the price staff are quite attentive

We are sat here having lunch for the second day in a row. The food is delicious and the staff are courteous and smart. Would definitely recommend.

Excellent food good as always keep up the good work. Every about the food was good the decor was good service was up to date so that really good we will be returning soon..thanks everyone

Mum opted for Baileys Ice. Very nice and you could really taste the Baileys. I went for the strawberry milkshake but I couldn't taste the strawberry. The staff quickly made me a new one with no questions and it was lovely Lovely cakes and ice creams on display.

What more could you say, a quality breakfast, with quality ingredients, I'm abit fussy with sausages, need to be the proper kind not cheap ones and this doesn't disappoint... eggs how you want them, plenty of toast and all the usual full English trimmings. Only reason for 4 out of 5 is at busy times you can wait a little while to be seated and served but all in all a good place to fill up...

Conveniently situated in the Fishergate Centre, this open-planned, balcony café has waiter service. A good range of snacks, ice creams and beverages. The staff are friendly and helpful. The coffee is served nice and hot. Great for a pit-stop.

Popped in for a quick bite prior to catching a train. Was quite early morning. Staff were friendly offering the breakfast menu. Limited due to location. Breakfast muffins, eggs benedict were on the menu we opted for a simple toasted t-cake and coffee. Very quick service, lovely snack with excellent coffee. It is quite expensive with most items on breakfast menu £5.95 and drinks were extra. Nicely located in the Fishergate centre, a lovely place for watching the world go by. Will definitely visit again soon.

Called in here yesterday after Debenhams cafe refused to poach an egg (diet) as it was after 12 o'clock. The staff in Moka were very attentive and friendly and made me toast and poached egg despite it not being on the menu. Would recommend to anyone- food was delicious and service was excellent. I will definitely become a regular customer when in Preston

Excellent food and service, not expected inside a shopping centre! Would definitely recommend and will be visiting again just for the hot sausage sandwich alone!!

I love this place! I pass through Preston every couple of weeks and look forward to my take away from here on my way to the station. The chicken tikka skewers with Mediterranean veg and sweet potatoes chips is outstanding!

Been for a coffee, good quality, attentive service. Good size cup of coffee.Right price for the quality and size...Relaxed atmosphere.Clean

The cafe / restaurant is set in the centre of the Fishergate Shopping centre, overlooking the central area. Staff are really friendly, attentive, and efficient. It really is excellent quality, and you shouldn't be put off by the location in the centre of a shopping mall.The food was excellent and well presented. We had sausage sandwiches, humous with sweet potato chips, and a panini. All were to the highest standard, and we will definitely be visiting again. Well done to the Moka team - a credit to you.

Best milkshake I've ever tasted! Chocolate, peanut butter and banana - it's a must try!! It's a lovely little place and the staff made us feel very welcomed.

I went here for lunch with a friend and throughly enjoyed it. I had a lovely Greek salad which was great value for money. Service was good. I would definitely dine here for lunch again.

Was hungry and cold and was looking for something to eat saw Moka and decided to eat lunch there. Had sausage mash and onion gravy. So good could have eaten two.

I came here for lunch with a friend. The food is tasty and good quality. The place was pretty quiet, so there wasn't much atmosphere. Service was fast.

In September I again had cause to "kill" some time in Preston. Having been impressed by Moka the previous time I had been in Preston, I decided to return. Again, I had a simple snack, but even from this I could tell that everything was right about the place; the quality of the food, the service and even the way you are shown to a seat. You are treated as a person not just a customer. If ever I happen to be in Preston again I shall call in at Moka and have my Earl Grey tea and scone.

Really polite staff, ordered a chicken sandwich and was taken aback by how much there was! Not even pre cut chicken, fresh chicken breasts and a home made sauce! My girlfriend also ordered a tuna melt which was huge, the salad was gorgeous. Milkshakes are gorgeous too! Highly recommend if you want a quick but filling meal in Preston!

Visited with my boyfriend and had a good munch :) staff greeted us very pleasantly and the service was great :) i'm not a usual salad eater but i loved their salad xD and i enjoyed my tuna melts :)

Travelling through Preston on the way to Blackpool I had an hour to spare and stumbled upon Moka in the Fishergate Centre, close to the rail station. Not looking for a meal on this occasion, but the coffee was very good and the staff were welcoming and efficient. I continued on my journey, suitably refreshed.

I visited here for the first time on Monday lunch time with my mum, we thought it would be a nice way to end a girly day shopping...how wrong we were. it took the staff a while to come over to us and take our order and when the waitress did come over she did not seem confident in taking our order and continued to repeat..i don't normally take orders I am no good at this side of things, I felt really sorry for the young girl (had dark brown hair) clearly more training is required so that she feels comfortable taking orders. We ordered drinks, I ordered an infused water I did not realise how big the jug was so when it came I was shocked, I would not have been able to drink it on my own so asked a different waitress (blonde hair) if I could just have normal tap water, I apologised for the inconvenience it would cause but would only go to waste but it seems like such a big effort for her to do, no smile and a huge lack of customer service! when our food arrived my ceaser salad had anchovies on it which it does not state on the menu, I can't stand fish so was already put off my food :( anyway I started to eat then discovered a piece of sweetcorn which again should not have been on my plate and wasn't even part of what my mum had to eat!! This should not have been anywhere near my dinner, the chefs need to ensure that everything is in separate pots and not mixing, as I carried on after removing the corn I discovered a few hairs in my dinner looked like they were off a cloth where someone had dried the bowl, as I looked closer there were a few more too, put me straight off and did not eat anymore. My mum also stopped eating as she was put off too! :( when we went to the till to pay we explained all of this to the young girl (blonde hair) all she did was say okay and took it off the bill which was nice of her to do but there was no apology from her, and to be honest she just didn't seem bothered at all, she was rather rude and clearly did not want to be there! think you need to send your staff on some customer service courses! ruined our day. We will not be returning :(

Best food, great atmosphere. Friendly, efficient staff. Lunchtime specials include home made soup and baguette which is always good.

Have to say never been here before but yesterday met friends for breakfast. Ended up staying for a few hours! The staff are lovely, they give good service, food was lovely! The slice of cake was enormous! They didn't try to hurry us out because they needed the table! It was absolutely fab and would recommend.

Nice place inside fishergate. Great for a decent coffee if you are waiting for a train, coffee nicer than train station and corner a lot more pleasant than at train station.

Great place, was greeted by a waitress and seated immediately, excellent menu with good healthy choice,, food came in great time and the portions were excellent and the food was superb and very tasty

The cafe area looks smart, comfortable and clean. I got a milkshake to take away which was really nice but Im not able to comment on anything else since I was only there briefly and in a rush.

This was my first visit to moka on the balcony and it was a great experience. Firstly the cleanliness of the restaurant was exceptional, all the staff are very friendly and helpful. The lunch menu has a good variety and all the food is cooked fresh and made to a very high quality. Cannot fault this place. We will definitely return soon

My title says it all. It is very handy for the train station! This is an excellent little place with staff who are attentive and customer focussed. The food is good and well presented. I would not hesitate to recommend Moka on the Balcony - you'll not be disappointed.

We usually visit a restaurant when we are in Preston, but decided we wanted something lighter and chose Moka with little expectation. We really enjoyed the food and next time we are in Preston we'll probably visit again. Quite impressed, and so handy for the train station.

Regularly visit here with my 1yr old and 3yr old and husband. The staff are always friendly, great with the children. The children's meals they get a toy, we have had a packet of dinosaurs, colouring books an plenty of other things. The meals are always delicious and the coffee is good. The balcony is great for the children to people watch. Highly recommend.

Had a lovely lunch at moka on the balcony today as a staff member eating for a day out moka has very exceptional staff service and the food is brilliant I do advise moka on the balcony as a brilliant restaurant for a lunch visit with friends/family. The assistant manager Jamie Williamson has good manners and very polite! Definitely 5* worthy.