Mogul Tandoori in Sutton

This takeaway used to be, by far, the best Indian food in the area. Better than the best rated restaurant. Something changed between May and August 21. Unfortunately, the food is now very poor, old fashioned Indian and everything is spicy hot. In August we had a pasanda that was too hot for my partner to eat and a very hot prawn puri. Trying it again this week (hoping it was a one - off) it was worse. Examples. The chilli paneer used to be hot (I like it reasonably hot), with soft, white paneer in a very light, almost non-existent sauce, with trimmings. Now it is overcooked paneer in just a thick, brown sauce. Prawn puri was previously mild and light with thin, light puri. Now it it is a thick, brown, hot sauce on a thick, brown, tough bread, which I couldn't eat. We gave the place a second chance, because anyone can have an off day. It's a shame, because it really was a brilliant takeaway before.

In my opinion it tastes like either sauces are kept hot and added or nuked just before sending out My starter was bland, prawn puree Mains okay at best, rather like school dinners or army food, I would be surprised if anything is cooked to order from scratch but portions good, okay if you are not expecting better This is the second time I have ordered recently I thought the first might be a one off unfortunately not, I won't be using again until it changes hands or they wake up that people are not going to waste their money

Always very good food. Been working my way through the chicken & veggie menu, not been disappointed.

we were looking for a new takaway resturant because had closed for a refit. the food and serv ice was great. we will be going there again

Ordered take away for collection, my order (chicken Bhuna and lamb biriayani) was cooked in front of me. Delicious. Thinking to offer them to teach me some of the curry dishes, so that I sometimes can cook at home.

Ordered a meal online and received an email quite quickly confirming order and stating delivery would be by 19.50. When it got to 20.05 I rang and was told 'the driver would be with me within 10 minutes' and I was given a half-hearted apology. 15 minutes later my meal arrived! I have to say that the food, once received, was good - albeit I had to microwave it as it was barely lukewarm. This is the first time I've ordered a home delivery - I usually telephone my order and then go to collect it 20 minutes later. A much quicker way to get a meal. I don't think I'll be ordering a home delivery from here again.

I gave Mogul Tandoori a go for the first time last week and was not disappointed. The food was made to order and I was extremely happy with the portion sizes and flavour. You can't go wrong here, will definitely be going back!

We ordered a chicken tikka masala, karahi chicken and a korma - taste was great, so much flavour and a very generous portion!! Will be ordering from here again! I really recommend those dishes. Came on time and got 20% off my order!

Always a great curry, fresh and good portions , fast and reliable delivery or you can pick up , right next to the station . have used for many years and will continue

Just enjoyed nice home delivery...Veg Dupiaza had varied range of vegetables (its always a disappointment when you get just a load of cauliflower or potatoes) and the Lamb was tender with no gristle. keep it up guys!

We have used this takeaway for nearly 10 years! What amazing food, especially they do make a great veg biryani!

I ordered for delivery and the ETA was 1hour. At the expiration of the hour I called the restaurant and the fellow I spoke with was courteous (hence the 3 star rating, would have been 2 stars) and explained that the food was already out for delivery. Food did not arrive until 22 minutes later. It was cold but I was too tired and hungry to heat it up. I could hardly taste the food perhaps because I was so hungry. Considering the restaurant is 20 minutes walk away (and deliveries are not done by foot), it is very poor service and I won't order from there again.

Just had my first meal from Mogul Tandoori and it was absolutely delicious! We had the chicken korma and the lamb dhansak with pilau rice, naan bread and popadoms. Can't wait to try some of their other dishes! We will definitely be back soon!

Brilliant as always! Ordered from here soo many times!- as the food is always perfectly cooked! Delivery is always early! And food is always hot and comes well packed! 5*

I've been a customer for around 15 years and will be for the next 15, by far the best in Carshalton and it's environs.

Real nice food and definitely value for money. The delivery driver is polite and courteous. Perfect take away.

Real nice food and definitely value for money. The delivery driver is polite and courteous. Perfect take away.

Best Indian around won't go anywhere else amazing quality 5*

We ordered at 8.30pm and was told it would take 45 mins to arrive. After calling to find where our food was the lady lied and said the delivery guy was on his way. After 15 mins of no one arriving I called again for her to say he was just leaving and cut me off. It then hit 10pm and the food eventually arrived, the service was awful and the guy tried to make a joke out of it being late

We ordered at 8.30pm and was told it would take 45 mins to arrive. After calling to find where our food was the lady lied and said the delivery guy was on his way. After 15 mins of no one arriving I called again for her to say he was just leaving and cut me off. It then hit 10pm and the food eventually arrived, the service was awful and the guy tried to make a joke out of it being late

i have been coming to you for the past 8-10 years and have never had a complaint ,have recommended you to everyone i know.Tonight even though you delivered before the time estimated, you naan bread was so soaked in oil in a paper bag, which I have never had before, saturated the poppadoms were beyond eating. The lamb in our shakora ghoust was so chewy I gave up eating it. Have to say so disappointed in my meal after all the years that i I have chosen you over other Indian takeaways

excellent food delivered promptly.

excellent food delivered promptly.

We live nearby and couldn't work out why we hadn't ordered from Mogul Tandoori before - the food is good, not too greasy and tastes fantastic. Even my (occasionally) fussy six year old enjoys some of the milder curry dishes. It has become our indian takeaway place of choice now!

Rice could have been a little warmer. But apart from that delivered on time and tasted great. Order was - chicken korma and meat Rojan.

Was a bit cold when delivered and one item was missing

Massive naan That's what she said

WAITED NEARLY 2 HOURS FOR FOOD AND BECAUSE WE RANG TO COMPLAIN THEY CANCELLED OUR ORDER AND PUT THE PHONE DOWN DO NOT ORDER FROM HEAR OR IF YOU DO MAKE SURE YOU PLACE YOUR ORDER ABOUT A WEEK BEFORE YOU WANT IT THEN YOU MIGHT GET IT IN TIME!!!

Really good quality. Only negative was it needed reheating upon delivery

Very good. Arrived earlier than just eat said so very pleased. Very nice take away. Thanks.

When I rang to find where my food Was told they open at 17;00 but don't start delivery until 18:00 I would suggest adding on your information that delivery does not start until 18:00

We have been using Mogul for our take away curry for a few years now, and have very rarely been disappointed, we usually wait about half hour to 45 minutes for delivery. Food has always been hot, Korma, tikka masala and dhansak are our favourites.

Food arrived cold and was not the best

Awful service food still not arrived and no corresponding message to keep us up to date. Restaurant is 5 mins away from house and the order was small so should have no co mplicatio

Used them for 20 years always good but lately communication and service of delivery terrible !!!!!

Was a very nice Indian takeaway. Food was lovely nice fluffy rice and chicken madras was really tasty, bombay aloo needs more flavour. Chicken tikka was beautiful. Will order again :) 🎉👌

Food took nearly 2 hours to be delivered and by the time I it arrived it was cold and the Madras was just a container of Red grease that was runny like water. I phoned to complain and they didn't understand English on the phone. Eventually they agreed to send a replacement within 15 minutes and nothing arrived. The food wasn't edible

Delicious 😊😊😊😊😊 best curry ever

Waited 1 hour 45 minutes for the food when they eventually picked the phone up the man was very rude when the food eventually came it was cold will not use again

Never again!!! Very disappointed with the delivery time. I had to wait 1 hour and 30 mins for a cold Curry to be delivered less than 1 mile away, cold rices and some very stale poppadoms. After speaking with a manager and letting him know...

I ordered a curry from Mongol tandoori in Carshalton around 19.30 who said there was a 40 minute wait. 1 hour and 30 minutes later and my Curry arrived but.... the curry and rices were cold and the poppadoms were stale. After speaking with the manager he decided to hang up the phone while I was complaining about there food and service. Never again!!

Great food, great service - thank you

Best curry ever. Love this place

Late and poor customer service no apology and food Luke warm. Delivery driver smiley people in restaurant not friendly.

My curry was very watery had much better tasteing currys from supermarket.

Good quality food at a good price. Delivery was quicker than expected. Reliable take away that we have used for many years.

My husband didn't enjoy his food. It was either too sweet or tasteless.

We ordered a delivery online. There was a lot of choice. It was a bit hit and miss. The food cooked in the tandoor such as nam, chicken etc was okay but the food was way too sweet. The masala sauce was like eating sugar. My husband said his prawns were tasteless. The popadoms tasted as if they had been cooked in old oil. It was cheap but I don't think I will order from there again.

Waited 30minutes past delivery time customer service rude management rude and their answer was to cancel our order still no food will not be using again and if I was just-eat I would not have this restaurant on your list

Great food, delivered exactly when I requested 😊

Korma was spicy and chicken tasted funny,vegetable curry was just brown water really,naan bread was cold and wet ,the only plus was the chicken tikka that was best chicken tikka I have ever had

Took over an hour to get to us and food wasn't great very bland and basic I've had better frozen curry from iceland

No free side as stated in webpage, tho we did ask for it in comments! Overall good food.

Mixed grill was brilliant. Comes with a naan too, which is always a cheeky bonus. Would come here again

Poor, went to wrong address then took 15 mins to find correct address. No apology for delay on arrival. Food was cold and poor quality also found a hair in my meal!

We have used this take away for several years but recently the quality of food and service has deteriorated. We last ordered food on New Year's Eve. Delivery was 30 minutes longer than quoted when opened a starter was missing and the food was cold. We called to complain we were told they were very busy and would not be able to get the missing food to us, by way of compensation we were offered a free main dish and rice when we next ordered, we asked how this would be remembered can and were told they knew our number as we were regulars and just mention it next time we ordered all would be OK.Went to place an ordered today prior to placing we mentioned our new year experience and, you've guessed it, they dented all knowledge! We did not place the order but used Indian Oasis in Carshalton high street. Food arrived promptly and hot it was also better value, this will be our go to take away in the future I suggest you avoid MOGUL TANDOORI IN CARSHALTON we will!,

Over 45 mins past delivery time and I'm still waiting. Delivery is a DON'T DO IT. But the food is fantastic. Go to the restaurant instead

What a poor service waited over 2hrs and called the takeaway and was told it had already left and that was 50min ago and then I call back and he tells me 15 min ,, the takeaway is less than a mile away ..2hrs 22m and still not here ,,what a load of rubbish !!!

Received in good time, very hot. Food was delicious :)

Excellent tasty food every time! Fresh & hot & on time. Delivery chap was pleasant. Would definitely recommend.

Used to order from the restaurant but today ordered through just eat website. Ordered Biriyani and delivered without pappadam and with reduced quantity of rice. Hardly could find chicken slices. Felt very bad, will never use just eat

Delivery time was ok but the food was really disappointing. Very watery and no taste. Seemed as though it had been in the microwave as it wasn't hot all the way through. Won't be using again

Food was disgusting sloppy and didn't taste of anything will never order from here again

Really quick delivery and chicken tikka was lovely however the lamb tikka was a bit chewy

Food was ok. Had better from local curry houses. Delivery was 35 mins later than quoted.

Lovely quality food, will definitely order again.

Brilliant Indian! Good price for food. Always a favourite to order from! My only issue with my recent order was that my popadom was stale.

Terrible food I'd go as far as worst curry I have ever eaten the chicken tikka masala was watery to the point where there was a puddle on my plate it lacked any decent type of flavour was so bland the saag aloo was peppery and watery was just hideous the naan bread was ok and the pilau rice to me was no where near what it should be id say boiled rice at best and again was full of water I will never order again complete waste of money and 4 hungry people left in this household !!

Food was excellent but over an hour later than the delivery time stated. When we called to see if it was going to be much longer, the person who answered couldn't understand because "we're not that busy" and the delivery driver told us it was our fault as we ordered from a take away 4 miles away. Great food, absolutely horrendous service. We were too hungry to try getting our money back!

Ordered for specific time- arrived 45 mins early. No point selecting a time if not going to be used. Food very reasonably priced but taste wise not the best curry we've had locally. Poppadoms had a horrible aftertaste and smell- might be cooked in a different oil. Chicken in biryani dry

Excellent lovely food good price.

Great food for a take away service, reasonable prices.

Will definitely order here again

Very nice. First time we've used but will definitely return.

Most of the food was lovely, poppadoms were very stale

The man that delivered was friendly and polite however after checking the order the company missed a couple of items so we called them. We were then told we wouldnt need the items as there was only 2 of us however they had already taken payment. His response was quite insulting and after 5 minutes of arguing they finally agreed to send the item. Not happy at all. Will not be ordering again due to the telephone service.

Food tasted like it was old and had been warmed up in microwave. Poppadums were stale. Would not order again.

If I didn't have to put stars I wouldnt!! Driver was very rude and aggressive towards me!! Chicken was very dry! That dry it took the sliver away from your mouth!! Forgot my garlic nan bread and chicken tikka starter when phoned they started laughing down the phone and when they finalized brought the garlic nan,, drive then again rude got in face Scream and shouting wist I have my 6month old little girl in my arms because he was so sure I've already got my chicken tikka,, WOULD NOT RECOMMEND TO ANYONE STAY FAR AWAY FROM THIS PLACE

Excellent food,restuarant quality. Just one star off full marks!

fast delivery, excellent food, great service :)

Poor experience,slow and order wrong! Veg dansak was done as chicken dansak for a vegetarian. Avoid avoid avoid!

One of the worst curries we've had in recent memory. Watery, flavourless prawn puri, followed by two equally insipid, oily mains desperately lacking in spice and seasoning. Decent breads and poppadums, hence the bonus star.

We ordered coconut rice and mushroom rice and both were really good. The curries (king prawn delight and chicken korma), however, were not as good as the rice, won't order them again. Overall not a bad experience, we'll give them a second chance some time.

Turned up over 30 minutes too early, then had to argue on the phone for them to come back

The food was bland. They forgot one whole dish, and got another one completely wrong. Won't be ordering again.

Yummy curry, would definitely order from here again!

Brilliant! Tasty, hot, great portion size. Good meat to potato to sauce ratio in vindaloo, which was flavoursome without unnecessary heat - just a nice undertone which isn't immediate. Loved it & will try these guys again soon! NB: 1 star knocked off delivery as was late - by about 15-20 mins. Hardly the end of the world - but honest reviewer :)

Good fresh food - quick to deliver and good quality

food is wonderful, great service

Always top class food, and if you call direct they will make special indian dishes that you normally can't get here. i wouldn't use any other indian restaurant after these

Lovely curry! Would order again

Use this regularly for our curry evenings. Reliable delivery, tasty food and staff have always been friendly and helpful

My son ordered food after finishing a long day at work. When he arrived to collect the food the food was cold . He made a complaint and asked for his money to be refunded.The guy in the shop was extremely rude and my son was told to leave. He then asked for his money back again. Again the guy refused he then became defensive and threatening. My son was asked to leave and threatened absolutely disgusting avoid at all cost! Another customer came into the shop and also became involved. Threatening and disgusting behaviour.

The food was hot, spicy and so tasty.

Incomplete order received had to call and wait for 2nd delivery

A really lovely curry wil have some more.

Didn't receive food or correspondence

Delivery was prompt, good was excellent!

Good points. Great food Generous portions Very good prices Huge choice Bad Points. Very Rude & Aggressive delivery driver Dont honour menu deals Dont carry change and try to force tips Main complaint The driver was too Aggressive & confrontational to my daughter until she let him leave without change & the free coke from the deal. That said The food is Amazing and it seems a shame that they lose custom through people like the driver. Wont order again purely because of the delivery

bhaji missing and no answer when you try to call. buyer beware!!!