Mogul Restaurant in Bury

Please get either more staff or better staff. An hour before we got a table, which I understand if there are none free but we waited 20 minutes for someone to set a table. Never asked if wanted another drink. And waited another hour (2 in total) before we ate. Food was great when it came. Your people let you down.

We booked a table at Moguls for a wedding anniversary today (New Year's Eve) hoping the restaurant would be the perfect place to celebrate. However, we waited an hour and a half to receive our meal which was barely warm when it arrived, and had to ask them to heat it up. Really poor service with only a handful of staff that looked at their wit's end. We ordered coffee that never arrived and were made to wait by the bar for 20 minutes whilst the bartender made drinks before we could even pay our bill. Quite frankly a nightmare evening spoilt by abysmal food & shocking service. Extremely disappointed as we are normally regular customers. Complete waste of money!

Lovely food - 2 adults 1 teenager - Chicken Balti, chicken Biryani and chicken Sizzler spot on, beats all other curry places around the area

Fantastic. Looking forward to visiting again

Friendly, professional, lovely staffs

Food was poor and not very warm rice was clumpy Meal tasted like congealed butter Poor service.. 8 of us and we were continually served from only one end of table and asked to pass down food / drinks etc Specifically requested a glass of Sauvignon blanc and was clearly served cheap house wine Such a shame as the restaurant has such a lovely setting

Once again, my favourite. Food is simply delicious, although the pilau rice is a little bland. Service has been an issue in the past but has improved. Takeaway: there tends to be something missing, so make sure you order EVERY single item! (Side salad, mint yoghurt, etc). I gave it the benefit of the doubt and was very happy that I did. When you understand their ways, it is stunning.

Lovely atmosphere. Friendly and attentive waiters. Speedy service.

We haven’t eaten in for a long time as service used to be terrible but what a great addition the young blonde girl Amy has made to the service always smiles and helpful, a real asset to the restaurant

We eat at Mogul regularly - the staff are awesome and today we ordered online. There was a bit of a problem with the delivery so the staff drove all the way to our house to deliver the food personally. You don’t get service like that often - thanks Mogul team!

Great food and service had a lovely meal and not too expensive we often get takeaway aswell always good

The Nahari is out of this world, it's so good my friend and I, don't consider anything else but that, great service, always welcoming and prompt, food comes out timely. It's very reasonable in pricing, restaurant is clean and tidy and well maintained

Ordered a takeaway on line. It took 2 hours to arrive plus 2 phone calls chasing, when it arrived the food was cold!! This WAS our favourite Indian, absolutely disgraceful service. I just hope we aren't poorly from heating up the food. MOGHUL, you have let us down big time.

Nice food, friendly helpful staff

Regularly visit The Mogul, and we've had a few takeaways when not up to going out!!! Lovely food, staff, and a great venue 😀

We ordered a takeaway, which included mixed starter, oh my god couldn’t tell what two of the items were it was a mushy mess I think one was a samosa, phoned to complain waiter said I’d ordered a takeaway so it’s not as good as eating in, we’ve dined & ordered takeaway for years, very disappointed lost customer.

Had to send popadoms back too spongy urgh food mediocre service rubbish will not return although we did get a free pint of cobra

Had a takeaway on Tuesday, wasn't sure what to have and advised the Lamb rogan josh. It was the best ever, melt in the mouth lamb, tasty sauce with pilau rice. The pashwari naan was lovely too. I went to pick it up and was given a drink while I waited a couple of minutes. Best ever and will be going for a meal inside its gorgeous.

Super Quality Food, Beautifully Spiced

I recommend trying out the Chicken Biryani and Fish Tikka at this place. Thefood was tasty , the atmosphere was wonderful, and the staff were very welcoming. The prices were reasonable too. Don't miss out on this place, you'll definitely enjoy it!

Very good service, friendly and cooperative staff, tasty food with sufficient quantity. Strongly recommended.

My first time in an Indian restaurant and the food was amazing. The staff are all so friendly and welcoming

Best dinner, best service and best food also..

My honest opinion, avoid this place if you want to feel like your money was well spent. Service was absolutely terrible the food was tasteless. The decor is nice it looks the part when u walk in and sit down. We went out as a celebration for my lad and this just killed the mood and ended the celebrations early. Definitely somewhere I will NEVER go again. £100+ pound wasted. If u want value for money avoid mogul. Never have I even been somewhere and felt so under valued as a customer.

Superb, Excellent food and services. Strongly recommend. Best place to eat in or partying. We will come back again

Ordered our food at 6:30pm, 2 hours later still not arrived after calling the restaurant to ask about it during the 2 hours, each time the staff member over the phone told me it was 10 minutes away. I can understand busy nights in the hospitality business but a 2 hour wait and being told lies is ridiculous to me, I was polite and cordial to the staff both times I called and I expect the same level of respect and honesty from the business itself. it’s unfortunate I’d heard great things about the place too but, expectations straight down the pan

The food was magnificent. The portions very generous. The delivery was quick. Well done Mogul..

Excellent food and service. Very friendly and attentive staff....

delicious food ...large portions .. staff very friendly..

We had a Chicken Biryani & Fish Tikka. The food was decently good but the atmosphere and ambiance was so perfectly amazing. The staff is so friendly. Food not that much costly. Give it a try. Definitely love it

I have had several takeaways from mogul and I have to say it is surely the best one. The food importantly is always hot and never any grease or oily fat in sight. Perfect...

The food is absolutely fantastic! The staff are amazing, can't do enough for you. Great!..

A fantastic meal and the staff are very friendly and attentive...

Very good service ,food hot to your table ,and all staff asking if everything is OK with our meal .excellent and what we couldn't eat they bagged up for us to take home .

Absolutely loved the food and the staff were very friendly and helpful. Just wish we lived closer..

Incredible food. Great service. Everybody needs to try this place.the king prawn is just wow.

Lovely food and very good service they have never let us down always recommend to people who like a curry.....

Excellent food and service. Very friendly and attentive staff...

Really nice food, excellent service and smart decor. We were very impressed and we will be returning!

Fantastic food and service. I have been here many times and always recommend it to friends. Looking forward to my next visit.

Excellent food and service . Good value for money..

Great food and great prices, the best combination. Definitely be back.

loved the food. lamb chops, prawns and the lamb boti dish are some of the best I've ever had. turned into one of our regulars....

First visit to this restaurant but not our last - great food and excellent service. Would definitely recommend.

delicious food ...large portions .. staff very friendly....

The food is absolutely fantastic! The staff are amazing, can't do enough for you. Great!...

Great service, friendly staff who were all over the covid guidelines. Safe environment, positive atmosphere 😀

Just had the most amazing salad - so good thanks guys!

Wow amazing, very different surrounding to the norm, staff were very attentive and couldn’t do enough for you, a must visit

Came here last minute and it was lovely! Food was great and reasonably priced, the service was really good and the staff were really friendly would definitely recommend.

Best curry I’ve eaten in 40 years of eating curry’s love it very relaxing and great staff definitely go again great night cheers 👍🏻

First visit to this restaurant but not our last - great food and excellent service. Would definitely recommend..

A fantastic meal and the staff are very friendly and attentive...🙂

I occasionally go to Indian restaurant but this is the first time I had a fabulous time which is so different with everywhere I have been to. Special thanks to chef and Edyta for making my night special 😊😋

fantastic food just a tad unpersonable that's all

On arrival the restaurant looks nice and expectations of a nice meal were high, sadly the service was poor with clearly untrained staff. The starters were similar to frozen ones you can buy and the pilau rice was brown and stodgy like microwave rice, the chicken and lamb in the curries was poor quality and the naan bread was similar to shop bought certainly didn't look or taste freshly made.. what a let down , won't be going back.

Best pasta meal with shell fish I have ever had

Delicious food great atmosphere and really wonderful staff 5*****

friendly helpful staff,amazing food,would recommend .

Always guaranteed a seat. Good quality food.

Just had take away delivered. Food was hot, absolutely delicious and very generous portions. Never been dissapointed. Wouldn't order take away from anywhere else. Can thoroughly recommend.

Great service from the staff. Great food from the kitchen. Overall great Indian dine in. Highly recommend.

Saturday night. Restaurant not full. Very slow service. Waiter could not understand what we were ordering. Had to show him on the menu. Table not cleared properly between courses. Slow delivery of food. Cutlery dropped onto me causing greasy stains. Couldn’t get bill so had to walk up to counter to pay. Gave feedback but nothing positive in response. Very poor experience. Been here before but would not return.

Very slow service, food tasteless, atmosphere out of context, modern English music!

If I could score 0 I would. As I was dining alone it was as if I wasn't welcome as I wasn't a party of 4 or more. Before I had taken my coat off I was being asked how many poppadums I wanted and what drink I wanted, it was obvious they wanted the table. This was the case for the couple sat on the table next to me. I was delivered my main course whilst I was still eating my poppadums, see attached photo. Pilau rice was not warm, must've been cooked a lot earlier. Definitely will not be going again. I would recommend anyone wanting an Indian Restaurant I would suggest the Blue Bay.

Best curry house in Manchester by far. And very clean.

Difficult to review as this shambles of a restaurant had double booked us so 12 people were turned away for a works Xmas do, make sure they don’t do this to you

Take away tonight !!! Delicious tasty, flavourful food Thank you 😊

Little gem hidden away in Whitefield. The food was absolutely delicious.

Best i have ever had mixed karaoke with keema nan

Clearly a reason Can’t leave a review Ordered take away - will not recommend this place worse curry I’ve had , lack of ingredients and just loaded with chillis- never had a vegetarian jelfrazie that tasted of vindaloo and only consisted of potatoes and cabbage (what ever the 2nd veg was) veg samosa just covered my mouth in oil and side salad was a joke ! Ordered more tasty curry’s elsewhere

The food was excellent service could be better but I did think it was down to a new starter with less experience, it didn't detract from the meal. The music is slightly loud and annoying I'm sure I heard let it go! twice whilst there. Traditional Indian music would be more suitable to add to the experience. Anyway visit and enjoy the wonderful food I will be back.

Amazing food, as always, was a little quiet, but we did go at 9:30. Recommended the Karhai

Best Indian I've had for a while

Great food,friendly service!Big portions,everything fresh,nice atmosphere.im gonna visit them again!

I would love to give it 5 stars however the waiter serving us was unsure what the menu was as we asked for street food asking what the difference in sheesh and sheek kebab he said it was spices, thankfully the owner I think rescued our order. I had prawn cocktail for starter and the sauce was warm but I still ate it. The street food wasn't as good as previous food I had there as previously it was tip top. The owner is so hospitable and gives a warm welcome, cocktails are only available when a certain member of staff is there. The atmosphere and experience is fantastic. I will definitely go again but I will order something different

Been here loads and it’s always been good but it wasn’t great today. Collected and it was 20 minutes after the time it said to collect. One of the items was really hot, straight out of the kitchen, the other was freezing cold like it had been waiting round for ages. I will give it another chance as it’s always been good before, hopefully just a bad day

Staff were all excellent and the quality of food was fantastic. Service wasn't slow but also didn't feel like we were being rushed out the door. Definitely be going back.

Hi,I want to thank you for a good time and a wonderful dinner. Also to the DIRECTOR,for a nice reception. 2023.06.17 Lithuania.Mažeikiai.

Best Indian in prestwich by miles... Chicken sizzler is amazin... Service is spot on too

Oh dear. We've been eating here for many years and the last two times, service has been very slow. Tonight two couples who arrived after us were served before us. I asked the waiter about it and he said, 'It's because you had a starter.' 'Oh, really, does that make a difference?' I said. 'It does, actually,' he replied. Are they locking us in with a plate of poppadoms? We were sitting there for hours. Thankfully my husband is good company and a couple of glasses of wine eased the way but it turns out that two glasses of wine added £12 to the bill and the whole thing cost £60 which is steep for dinner for two without a lot of frills. I think another reviewer said that they felt more attention was going into fulfilling online orders than was going into looking after restaurant customers - that does seem to the case, I can't see why service was so slow otherwise. Step it up, Mogul, for £60 I need a bit more love.

The food was absolutely delicious! We had the lamb nihari and lamb chops with garlic and coriander naan. You could taste how fresh it was and the meat was succulent and cooked to perfection!

Good service but sometimes the food could be better.

Normally the food is quiet good here. I picked up my take away and whilst I was told it would be ready when I got there it wasn't. There place wasn't busy because the male waiter spent most of his time chatting to the bar lady rather than ask the customer can he help. Instead I had to grab a random to ask where my food is. Positive - Piping hot, plentiful, spicy Negative - Looked bland, coagulated/lumpy, too much fat/ghee layered on top. Conclusion I won't be having the chicken jalfrezi again. This review is based on my recent visit only

I have been coming to Mogul for quite sometime now. The food is always amazing & the service has never let them down yet. There staff are extremely nice and friendly! The Restaurant overall is a nice and welcoming environment. Thanks Charles

Food is OK but the service is very poor Brought second course , with the plates still on the table from the first course. Would not recommend.

I loved my meal. The food is exceptional and amazing value. The building is a real experience, so much character. And best of all when I accidentally, overcome by the pleasure of the meal, left my wallet at the restaurant, they brought my wallet to my home. I'd be giving 6 or 7 or 67 stars if I could.

Went on a Friday night and there were 13 of us. Nothing was too much trouble for the lovely staff who couldn't have been kinder. The atmosphere was great and the food delicious with good sized portions. Although it looks a bit tatty on the outside, inside it was warm and welcoming. Thanks for a lovely evening.

Over from America and my mum who lives in the area said she hadn't had takeaway in a while because she has celiac. I called a few places and got no help. Mogul were brilliant. The lady who answered the phone was very helpful and so was the manager when she had questions for them. I'm a restaurant manager in the states and I'd be proud to have someone like that on my team. To top it off the driver was friendly and the food was unbelievable. I'd give them 10 stars if I could.

Food was ok, chicken was a bit dry and delivery was late. Service was good when we called them to enquire.

I Live local and have not been for years - Outstanding food, Outstanding service, nice friendly staff, the food was delicious and lovely inside, very nice decor and layout, my new go too! 100%

I Live local and have not been for years - Outstanding food, Outstanding service, nice friendly staff, the food was delicious and lovely inside, very nice decor and layout, my new go too! 100%

Bar staff lovely, floor staff great. Food didn't do it for me.

OK order was late and 1kebab was missing but missing item was sent in record time. Delicious kebabs

We come here regularly as the food is outstanding and the waitress, Caitlyn, is absolutely fantastic. Always goes above and beyond. Should management be reading this I hope you realise what a credit she is to you… We have just returned from the Mogul this evening and she literally was doing the work of 3 staff… I would suggest you have serious words with male waiter (never seen him before, but stood at back of restaurant doing absolutely NOTHING for the 2 hours we were there apart from slyly checking his phone. I’m not exaggerating when I say he didn’t lift a single plate). That said, we will be back for the food and in the hope of Caitlyn being our waitress!

Really nice place to eat, beautiful place, great food

Food was amazing service even better. From start to finish a truly excellent experience. Ask for Caitlyn she is amazing!

Just can't beat it... fresh chicken... super nice bread and the best customer service ever.. if 6 stars was an option I would give them a 6 for customer service... it goes a long way 🥰

Terrible service, terrible meal Haven't been in ages , used to be good, the chicken madras was mild , the portions were small , aviod

Absolutely shocking service, literally sat there being ignored until eventually we had to approach the bar and ask to order. Food was average except for the chicken tikka which was horrific and the worst we have ever tried. Sauce was bland, tastless and literally just tasted like salty thick yogurt 🤢 paid £100 for horrible service and average food. Never again.