Miss Coffee in Derby

I have been going to this cafe for over a year now and it’s safe to say it is the most comfortable environment and the staff are really friendly

There is a lady seems like the boss in the place, couple of times she was rude with us. They prepared wrong drink and made me buy it. Did not apologise or change the drink. Kept telling me that is what they billed. Not going back.

My Wife and Daughter wanted Boba Tea, so we went here. They were both very impressed 😋.

It is a relaxed place to enjoy a delicious coffee.

Best bubble tea in derby by far. Honestly it’s about time I reviewed miss coffee. I have been going here for years and have tried so many types of bubble tea, hot chocolates and tea/coffee. All of which I have no complaints and lots of praise for, the staff are friendly and are so helpful. A few times they have recommended drinks and new things to try. They always make sure you’re happy with everything before creating your drink! Thank you for always serving me with a smile! The place is small and cosy and is full of great products. I would 10/10 recommend a visit , they have something for everyone <3 the drink is the crème brûlée Taiwan , with tapioca !! Lush

Cosy and friendly cafe with great choice of noodle pots, drinks and snacks. Not over priced and worth the small wait.

Great bubble tea, my favourite is a cold taro milk tea, with blueberry popping bubbles, no sweet, think I was the first to ask for this 😂 but was made exactly how I like it, I usually make it at home but treat myself here once in a while to a miss coffee. Also they have a good selection of snacks which is a bonus 😁

Really enjoyed coming to this plays before but management is very rude these days.

Collected drink and 3 staff members all stood staring not really doing a lot , went to go up to counter and girl left and asked someone else to serve . My drink had been left out and didn’t have ice as I requested so was warm and u pleasant . Tapioca was chewy and just wasn’t a good drink . Never tried before and thought with all the options and good reviews would be good but very disappointed.

what a nice place! I would recommend coming here ive been here to get bubble tea and when i went to collect my order one of the staff members told me "i like your jumper" i cant really remember what they said but they said something like that. Came today again and definitely will come back soon! one of my favorite stores to get bubble tea!

Nice cosy vibe. Best bubble tea I’ve had. My favourite is the tiramisu bubble tea with tapioca. Definitely recommend.

I've been coming here for years and there's a reason it's always busy. The food and drinks are delicious and the staff are wonderful.

The atmosphere is really good, the coffee is really good to be honest.

Delicious drinks with lots of customisation and flavours to choose from!

Amazing bubble tea shop! The drinks are flavorful and made with high-quality ingredients. The cozy ambiance and friendly staff create a welcoming atmosphere. The menu offers a variety of unique flavors, and the customizable options cater to diverse preferences. I really enjoy making my own type of bubble tea. A must-visit for bubble tea enthusiasts!

Very nice drink and delicious food. Reasonable price and good customer service. Definitely will be back again!

Very, very good, would recommend. Tastes amazing!

really friendly staff , always get my order correct.The seating area is so nice and cosy always clean ,have loads of snacks and drinks are a good price .

Bubble tea is amazing.The staff are also welcoming and friendly ,and highly recommend it.

very tasty milk tea and very good service. will go back again.

The place is clean and staff are very friendly. Nice bubble tea served . Highly recommend!

As a Tokyoite living in the UK, I'm incredibly satisfied with the bubble tea and honeydew buns here. It's been two to three years since I've been back home, and amidst missing the culinary delights of East Asia, finding a taste of Taiwanese bubble tea here is a joy, especially since the owner is also from China. Beyond the drinks, the cafe's decor is immensely relaxing, offering a wide variety of food options that cater well to the tastes of East Asian youths looking for a spot to unwind. They even support delivery, and the staff's attitude is commendably welcoming. All in all, this café is a fantastic find.

Good milk tea, caring service, shop decoration is also very beautiful, a good place to stay!

This place is the absolute best bubble tea spot I've encountered in the area! Pure Taiwanese flavor that's sweet but not overwhelming, and it's so smooth going down. It's tear-jerkingly delicious, exactly like the bubble tea I had in Taiwan a few years back. The owner is from China and they nail it every time, making me crave it weekly!

The bubble tea is absolutely delicious! It hits just the right note with local tastes, and the kids love it too. The staff here are incredibly friendly, making me want to support this brand continually. Honestly, I find myself craving it daily!

Milk tea is very tasty. There are many flavors to choose from. You can add a lot of ingredients. Sweet drinks can bring me a good mood all day.

The milk tea I ordered tasted very good in China and the staff was very friendly.

Best bubble tea in derby, always got the best choices and always got the best flavours :))

Very good service and very friendly welcome.

Bubble tea is absolutely amazing.The staff are so welcoming and friendly 😊recommend it to anyone 😋

I really love this coffee shop! Brown sugar milk black tea is the drink I must order every time, the milk and tea fragrance is just right. The environment of this coffee shop is very nice, clean and warm, and the staff is very friendly. When I am confused about the menu, she is always very careful to help me introduce it. It is worth mentioning that there are many kinds of snacks here, each of which is very delicious, and it is a particularly good choice to come to this cafe with friends on weekends!

Best milktea and great cake selection❤️

My daughter went in for a bubble tea was given the wrong one and was told they couldn’t change her order even though the mistake was there’s absolutely shocking customer service

Love the different variety of drinks

Been going here for years and the quality has never changed - it’s even gotten better. Everything on their menu is delicious, especially the hot matcha bubble tea.

Miss Coffee is literally my favourite café in and around Derby and Burton. The fruit teas are flavourful and don't have a gritty texture like some other places do. The fresh buns (namely the hot dog and cheese) are sweet and full of unami flavour! I visit every month to stock up on my snacks and ingredients, I only wish that the kimchi&rice bowl was in stock more 😍 all very reasonably priced too.

I went in today to pick up some noodles and kindly asked the girl behind the counter if she knew by any chance if they would be getting the carbonara ones in and she just went “NO” then whispered to her mates behind her “if someone asks me that again i swear to god” I work in hospitality and I understand people can be annoying but I also know how to handle a customer politely and they’ve clearly not had that training?

The boba was amazing staff are so nice and polite and the shop is nice and cosy

Great bubble tea, even better coffee! amazing service 10/10

Me and my sister went in here for a nice drink but we had an issue with the drink and staff were rude,My sister asked for a grape tea with mango pearls,the woman that served us mistook her for a grapefruit tea and my sister only realised when she drunk it,We went back to the desk to ask if they could change it (like any cafe would normally do) the woman asked someone else (I think it was the manager) and she was so rude.She was saying we should have checked the screen to make sure it was right but it was a small mistake that my sister didn’t notice.the staff were refusing to give my sister another and we had to leave.

Unsure how this place is still running? Looks dirty and smells unhygienic. Came in to have a look but would not be buying anything. In addition saw an old woman who I assume owns the place with her hair messy probably falling into drinks, she’s not taking care of herself or the shop? On positive note young staff members kept smiling and were very polite

My son introduced me to this cafe we love coming here for their bubble teas the staff is brilliant and very accommodating I have not yet found a better bubble tea place

Manager always makes mistakes looks tired over stressed and takes out frustrations out on employees. I heard her talk quite negatively to a boy worker, telling him off very unprofessionally, made me feel uncomfortable. Will not visit again for that reason, other staff members are great and have always been friendly, it’s a shame manager let’s the place down

I recently visited miss coffee and had a not-so-great encounter with one of the staff members. When I tried to order a drink I had previously ordered, I politely showed the receipt written on the cup to make it EASIER FOR HIM, but the server responded rudely and was acting like I’m burdening him. It would have been nice if they had been more polite and accommodating. The previous staff were much better and more polite!

Absolutely wonderful service every time we go in. Today they signed me up to their WiFi and spoke to my daughter on the phone as she couldn't remember what drink is her favourite. Couldn't recommend them more (and their bubble tea is amazing!)

Great drinks with wide variety and good prices. Also sell other Asian themed foodstuffs in the shop which are delicious.

Staff made the drinks very quickly, and they tasted very nice. There are a lot of options. For example, with the fruit teas you can choose the base tea and have up to two flavours. There are a variety of toppings. There is seating inside but only a few seats so could easily be quite busy. The shop itself is down a few steps and is small inside, so it can get quite congested and wheelchair users would not be able to enter.

Good place to get Asian snacks and drinks, like bubble tea in Derby centre.

Dried out desserts left out on display for hours. Does not look very sanitary wouldn’t recommend eating or drinking anything there that owner has control over

Such poor service by the actual owner of the shop. Clearly should not be in the service industry, was so rude to her staff in front of me put me off ever come back again. No one has the right to be rude and embarrass their staff especially in front of customers. Vibes are really weird there not sure what to think. The positive would be the range of different Asian snacks available

I do not advise. I'll explain why. Today we visited this cafe in Derbion because after the course we were very hungry and wanted something to drink. I was interested in one cocktail and asked my friend to ask about it (because I’m from Ukraine and I don’t know English enough yet, I was afraid to make a mistake), my friend is a certified translator, she asked a guy (the staff of this cafe) a question. He said he didn't understand her. She asked if he understood English, he answered yes. Then he repeated several times "crazy" After which she made an order for another Ukrainian woman. And when I saw the order of one visitor, I asked for the same one and specified "white with cream". In the end, they didn't do exactly what I asked for. To my complaint, the girl who was called the manager replied that the policy of their company does not provide for an exchange. I said that they could look at the cash register what they ordered in front of me and make me the same. After that, the employees discussed us out loud without hesitation. As a result, a spoiled mood, money spent, a feeling of racism (which even my children refused to drink) .

the drink i ordered was amazing and came in really fast! the server also guided me with options since i didn't know what to order :)

Great place, I go here quite a lot. The atmosphere and whole vibe of it is very calming, staff are nice and patient <3

Lovely little place to get iced coffee, bubble teas and great snacks! You can even get your instant noodles prepared for you with hot water! Always such lovely people on service. I love this place! My fave coffee shop. I hope they expand one day :)

Great service and very tasty drink 😋

Such a great little hidden gem! The quality of the drinks are excellent and the staff are always nice 💖

Needed a coffee intake, took a seat and drink quickly followed, shop was a tad cold but I think it had only just opened.

Lovely people, lovely bubble tea, lovely food. But very compact and busy nowadays over time it has become everyones favourite little coffee shop, but if your going to town in a busy period expect to struggle to move about and look at the stock. It is a lovely lovely place 100% recomend just think they need to upgrade to somewhere a little bigger now. (I recommend take away not eat in)

LOVE LOVE LOVE I LITERALLY COME HERE ONCE A WEEK AT LEAST

Amazing bubble teas nice service

can not fault the coffee. Worth the money tastes amazing. just awkward ordering and waiting in a tiny ship. hopefully they can move lots soon... Will visit again soon. food rating is for our drinks!

The best bubble tea in Derby, but it’s a bit of a joke that they want to charge you with a straight face for ice for water that they haven’t bothered to restock in the fridge ahahah

Staff are friendly and service is quick. Always seating available when I go in with the children for bubble teas. Variety of teas are also very good. The only reason I held back from a 5 star is because they used to do the most delicious desserts but my last 2 visits I have seen none...so was very disappointed.

I'm am a regular customer at miss coffee and I can't ask for more, great service and helpful staff. Amazing choice of drinks to suit everyone.

Been here a lot! Like a lot! Pretty sure the staff recognise me. I have tried almost every drink in very flavour with most of the bubble and jelly flavours. The tapioca balls are great and an excellent texture. But in my opinion what really makes them stand out is there drinks is the flavour. All the fruit teas really take like the fruit rather than syrup-like. I can't have milk but they offer tons of different milk options. They let you have soya milk for free but you have to pay if you want coconut milk or oat milk. They teas always taste super fresh and the staff are lovely. Favourite boba place ever!!

My go to boba shop, I visit 1-2 times a month and always come back for more! The best boba shop in Derby, the other shop in the Derbion is miles behind Miss Coffee in many area. The staff here are always very friendly and informative. The decor is a great vibe and there are soo many flavours to try! Great range of snacks and items for sale, although I can't comment on those too much as they're not vegan friendly. I always go for a matcha or Thai tea with soy milk and regular tapioca, the flavours are always consistent. I just wish the shop was in a bigger location so there was more room to queue and drink in, as its sooo cramped when busy - which it always is! Also seems to be a black hole for phone signal down there.

Ordered from Miss Coffee plenty of times Bubble Tea's, which comes in different sort of flavours and it is delicious. They also serve some desserts, snacks and fizzy drinks that they provide. Love the atmosphere, hygienic place and friendly staff members. However, it's a small cafe and gets crowded usually... but would definitely recommend to visit this place if you are into Bubble Tea.

Miss coffee is a great shop Everything tastes nice, the staff are amazing. Its a small shop but its nice like that as its quite a cozy environment. Also the bubble tea is bliss. Every time I've had it I've really enjoyed it :) 100% reccomend it if your passing through

Excellent bubble teas, excellent staff. Cozy ambience inside small store.

Too small and there are no space. But bubble tea is wonderful!

Took my niece and we both enjoyed it. Come often and always have a pleasant vist

This place delivers flawless drinks every time I visit. The staff are friendly and prices are excellent for the quality. Confidently I would say they are the best in Derby and even Nottingham based on the many shops I've already tried

Tea was nice, took some imported packaged goodies with me too which are also great. Reasonable prices…..I think. Staff friendly

Come here fairly often. I usually get a Slush fruit tea and it’s good value at £4.70 as you can choose 2 flavours and toppings . Also they have a great assortment of ramen, baked snacks and various other grocery products. There’s also a fridge section with crepe cakes which look yummy. They also have loyalty cards which you can ask for at the till so you do get rewarded for visits which is good.

I’ve never ordered fresh food or drink from here before, but I’ve been a few times for their snacks. I can highly recommend the Shrimp Flavoured Snacks and Rice Crackers! The store itself is cosy and well-organised, and the staff are always welcoming. It’s a shame that the store isn’t a little roomier, as it can become quite crowded and uncomfortable when busy, but otherwise it’s a perfect little shop!

All the staff are helpful. The lady at the counter was one of most informative staff I’ve ever seen. She explained through the sugar levels and types of customisation for the bubble tea. A must visit if you’re in Derby city centre!

Amazing bubble tea. Always busy but worth the wait.

Fantastic service love the drinks me and my girls goes every 2 weekes they already know what we want absoloutkey love this place thanks

Female owner is so rude! Was starting on her staff in front of customers. Never going to give them service again! Update So I don’t actually know who I’m supposed to be friends with who works at the store but I feel sorry for your employees if you’ve targeted someone based on my review and I should hope that you don’t treat anyone one differently due to a review on your treatment of your staff. I don’t live in derby nor do I know anyone in derby. The only reason I was in town was for the day due to training for my work and came in due to loving bubble tea. While in the store you called a member of staff stupid rather loudly in front of customers , the girl was rather upset. I don’t feel comfortable endorsing an establishment that abuses staff , if you could do that so blatantly with customers around I worry about what happens behind closed doors.

A great selection of bubble teas and coffee. Vietnamese style coffee is amazing.

Very uncomfortable experience. The owner was rude to my daughter did not let her finish her order kept talking over her would not let her order in peace. Drink took long to come was very bland. Worst bubble tea in derby

I think the process of ordering drinks can be a little intimidating for people new to bubble tea, but Iooking over the menu to get general idea of what you want before helps. I let the woman at the till know it was our first time there and she was very helpful and patient guiding us through it even when it was busy which was appreciated. I grew up getting boba in a lot of different places and I can confirm it's pretty authentic and good quality. I always get cravings for jasmine bubble tea and every place does it differently- but theirs was delicious! It really brought me back to my younger days. Not too sweet and a really nice pronounced jasmine flavor. Husband and I really enjoyed it, even for his first time, and will be back.

Great service, always spoilt for Choice. Lots of variety and suitable for all types of individuals

My go-to bubble tea. Love this place! amazing flavour range, fab in store products, lovely staff too!! shame it’s placed quite out of the way as this would be a huge hit if more people knew about it!!! I recommended to all my bubble loving friends and they cannot get enough ☺️☺️

Excellent service and always an awesome cup of coffee. We'll worth a visit.

really friendly/polite staff , always get my order correct.The seating area is so nice and cosy always clean ,have loads of snacks and drinks r a good price . ordered from here for years now !

me and my boyfriend always go here for our dates and each time we come, we have the best time! the staff are so lovely and helpful. i’ve never had a bad experience at Miss Coffee and hopefully never will. i can see that the staff are very hardworking and i appreciate that as they are always busy! i’ll always recommend it to my friends and family. keep up the good work, and hopefully i’ll come and work with the team! :3 i hope you have an amazing day :) julia

Great little place with many things on offer, some interesting foreign snacks and treats and many tea and drink choices! Very cozy

Nice little boba cafe. Love it.

The staff was nice. However, my bubble tea was a bit toooo sweet even though I said not sweet :(

amazing deserts and boba (bubble tea)

I love this place. Poliet & friendly staff and the drinks are so nice. Loved the bubble tea. But this time tried a milkshake & it was divine! 😁

Great bubble tea, hot chocolate, coffee, Asian food and drinks, and fresh buns. I had a red bean bun and a cookie hot chocolate. Under £5 and delicious.

We were advised there was a wait when we placed our order, which was excellent customer service as it gave you the opportunity to change your mind if needed. A great selection of options for your bubble tea needs. We both love bubble tea and visit everytime we're in town.

A nice little place for all your favourite bubble tea and coffee as well a few selection of snacks

Love drinks but too long to wait for

When I arrived, there was a short queue but it took a long time to be served. They ran out of tapioca pearls and then told us we'd have to wait 45 minutes for them. The mango popping bubbles were recommended which personally weren't to my taste. The staff were friendly though.

Ordered a strawberry slush with lychee jelly but it didn’t even have any taste! Did not taste like strawberry whatsoever. Had to wait 15 minutes+ for the drink and it wasn’t even good.

My new favourite shop as I'm finally loving bubble tea. I like the queuing system aswell

I ordered a milk tea with chocolate bubbles. Inwas asked if i wanted regular or large. There was no meantion of hot or cold. I then received this drink in the picture which was cold. I went back and asked for this to be changed to a hot drink. But the staff did not make any effort to change my order and straight up said no. No apology at all. Very rude. Do not care about customer satisfaction at all.