Millfields Hotel in North East Lincolnshire

Too noisy and music too Loud no good for people with hearing aids!!! Food poor andDon't order fish and chips!!! Need to have a better fish merchant.

I haven’t been for a few years but made a last minute decision to call for lunch today. The welcome on arriving along with excellent customer service & assistance for my mum from Lisa made this a great experience. The food was excellent despite them being very busy. We will definitely be back soon. Definitely worthy knowing of the side access for anyone with mobility issues.

We just had the pleasure of staying here at the Millfields Hotel. All the staff are great, Gareth on reception is very helpful and as we arrived early evening we had a meal in the restaurant. The friendly and attentive Mandy and Lisa ( thanks for the recommendations ) made it an evening to remember. Not forgetting the great food put on by the chef!! The rooms were a good size, clean, comfortable and quiet! Great shower too! We would definitely go out of our way to stay here again! A big thanks to everyone (including those behind the scenes )for making it a nice place to stay!

Fantastic Sunday Lunch of high quality with great customer service. Accommodating us for Lunch at late notice and once again served up a treat. Family joined us from Plymouth before they headed up to Leeds and they said best Sunday Lunch ever. Marie and the team are top notch and nothing is too much trouble. Worth a visit.

We had not been for a few years, so we called in for tea, menu limited, but had something we liked, meals were hot and well presented, chicken and pasta and scampi and chips. Would suggest that the set menu needs looking at. Nothing tempted us, which was a shame.

Great helpful and friendly staff. Very clean with ample parking 👌 Shower was so powerful and large bath. The family rooms were a great size with lots of extras.

We came here for a wedding and the food was good. The rooms are a little small for events but that's just my opinion. Very limited parking at the front but there is more round the back. We didnt stay so can't comment on the rooms. The location is on a busy junction.

Always stay here when we are in town. Staff are always friendly and helpful on arrival. Plenty of parking around the back. Rooms and hotel are a little tired and dated and still strange to be using a physical key to enter the room. SHower was warm and the bed comfortable so what more can you ask. Except air-con maybe? But good value and will stay here again.

What makes this hotel stand out is the amazing, welcoming staff. They are so friendly and nothing is too much trouble. The rooms are a little dated, but comfy and have what you need, really what you would expect from a building of this age. I stayed in a coach house room adjacent to the hotel and it was a lovely big room with a big comfy bed! There was no noise so I have had the best nights sleep. The restaurant in the hotel has a limited menu but it is definitely quality over quantity as the portions are generous and the food is delicious!! This is the second time I have stayed here and I will definitely be returning the next time I am working in Grimsby.

Fabulous service/fabulous selection of food - vegetarian option was great/lovely setting. Will be going again soon.

Hotel reception 10/10 Very friendly, welcoming, explained everything, super helpful. Parking 10/10 Loads of free parking, electric charging points Room 8/10 Clean and comfortable Tea and coffee facilities TV , desk, fan , iron Plenty of drawers, cupboards and hangers Hairdryer, Shower room - a little outdated but clean Bar 9/10 Lovely stylish bar area Reasonable priced bar food Restaurant 9/10 2 course meal £25 - food very high standard Breakfast - loads of choice. Hot breakfast, plenty of fruit, Danish pastries Cleanliness 9/10 Very clean, fresh bed linen, Overall I have really enjoyed my stay here, it was perfect for us as we were working in Immingham and Grimsby. The staff are super helpful and attentive. The food was excellent. The corridors need a fresh lick of paint, the yellowy wallpaper and fusty smell in the corridors isn't pleasant. I did see pool tables and squash courts but didn't use them. Thankyou for making our stay enjoyable overall - I would give the Millfield a 8.5 / 10 overall.

After a bad experience at the old people homes on Cleethorpes seafront, I thought I would try a different hotel, very friendly staff, good size rooms and great food.

Attended a 80th birthday party in conservatory room. Nicely decorated, staff friendly. Buffet is possibly the most delicious I have ever had. Lots of positive comments about the food .

It's ok as a venue like I had been to there friendly staff

Accessibility to various parts of the building proved quite challenging for disabled people. Steps down into the function room and toilets upstairs. If there were alternatives they were not easily identified by signage. The main steps into the building could perhaps benefit from a handrail.

Absolutely fabulous, lovely hotel , large room, and extremely comfortable beds. The food was amazing, but overall, I'd like to say the staff that were working Saturday to Sunday are the most helpful I have ever come across they are all a credit to the hotel. We will definitely be staying again in room 39 😊 thank you once again for going above and beyond. Lorraine and Olive

Menu changes regularly enough that it keeps you interested and has something for everyone. The bar menu is great with an exceptional fish and chips. The 2 course or 3 course menu is a different level. Well thought out and executed by a gifted team. We travel a lot and this is probably the best hotel restaurant food we’ve had. Service is efficient and so friendly. They really can’t do enough for you. The cheese and crab soufflé on the menu at the moment is the best ever but honestly, it’s all excellent.

Amazing food, great service, can not fault it, thankyou for making my Mums lunch so special, very highly recommended.

We have eaten out twice at Millfields and cannot fault the service and food absolutely delicious and reasonably priced for quality,

What a Brilliant Hotel. Stayed over before travelling to Hull. Excellent Customer service. The Kitchen staff were very welcoming. Food is absolutely fantastic. Best steak I've ever had. Room is beautiful and very clean.

Great staff lovely hotel I was given a very wsrm welcome. Chef makes an amazing steak. Lovely Breakfast. Clean comfortable room.

We go regular on a Wednesday lunch time and have tried the Afternoon Tea aswell as the main lunch menu- specifically the sandwich and drink deals. We take different friends with us each time as they are all keen to try it after our recommendation.

Stayed for 2 nights. As we had a family funeral

Food was not good had no taste was cold very blandeall food was returned to kitchen .presentation looked great but thats as far as it goes......................

very nice hotel. Smart, clean room and very pleasant staff. Good parking facilities too and the breakfast was freshly cooked.

Millfields as always go out of there way to give you amazing service. The staff are exceptional and consistently ask if there is anything they can do for you which is a wonderful thing to see as you don’t often get this high quality service in Lincolnshire. The food is absolutely amazing although the only negative thing is I wish they would do an alternative to chips EG: baked potato as it would complement a meal better.

From start to finish the staff a were amazing, very friendly and helpful. The room we stayed in ‘Rafters’ was first class, spacious well appointed and very comfortable. Breakfast although expensive was freshly cooked and plentiful. This hotel deserves more than it 3 stars by a long way!

We booked room 11 just a bit of an eye opener really as we stayed in same room august 2021 and it’s exactly same 80s style yellow tiles etc. Anyway only got to sleep in there so no dramas. Breakfast was good even tho I was really hungover coffee wasn’t hot but overall good stay no issues.😉

Hi, We were here for 4th time of a 2 night stay visiting family in the next turning. We finally had a better room this stay, room No.53 (others had been dated). It did have a light bulb missing above the bed & breakfast is lovely but don't warrant paying £15pp (£10 would be fine), saying that would stay again as convenient.

Compliments to the staff for doing their best in what seems like a difficult time for Millfields. After staying in this hotel many times, over various years, a refresh must be on the cards! It should be noted that as from 31st July 2023 LUNCH WILL NO LONGER be served; apparently to unforeseen circumstances and lack of staff. Correspondence between hotel and myself were not impressive, despite booking directly thru the Millfields site 9 months prior. Staying in the “carriage house” as I requested prior to check in was not confirmed until arrival. My request was acknowledged on arrival. Room was on bottom floor. Room #10. Pls be aware this room is DAMP and there is mold in the corner by the bed nearest the wall.

Lovely hotel which gives great personal service x beautiful rooms and delicious breakfast. Great location just outside the town . We were upgraded to superior room in stable block . Food in evening was freshly cooked and a reasonable price

Booked through Google, and checked in later at night. No problems at all, staff were helpful and the bar area was lovely. Room was a decent size however the area on the way to the room and the room itself could do with some updating. Just needs some new carpets and a lick of paint more than anything. It wouldn't stop me staying here again, just could be even better.

We were part of an 18-strong lunch party celebrating a family wedding anniversary. We had starters, mains, and deserts that all had to be pre-ordered due to the size of our group. The menu, provided some weeks before looked very promising. And i have to say it did not disappoint. Within our party there was a wide array of tastes, and the menu covered all from traditional classics through to more adventurous options. Without exception, every single item that arrived on the table looked excellent, and judging by everyone's reaction tasted just as good if not better. Staff too were very good, and friendly/approachable. My only very slight quibble was that there was a pause in the delivery of food to the table resulting in some members of our party having to wait a little while other ate, but this was only by a few minutes. Overall, this was a really good experience. Its a really good spacious venue too - we had a rectangular table arrangement in the orangerie. Also, the bar is well stocked and has reasonably priced house wines. All good, i would definitely like to eat there again. congrats to the Millfields team.

Called in Friday afternoon and enjoyed a quiet pint of Coors with my friends. I was surprised that it was still quiet in the bar area with no one eating or having an afternoon drink. The main restaurant was busier catering for a funeral party. I spoke to the manageress who explained that the cost of living cris had resulted in price increases and offers on meals reduced. As it was not busy our group went to the pub fown the road. I fo hopevbusiness picks up again.

Our breakfast was included when we stayed at the millfields Hotel. On the Saturday morning My mum had the vegetarian breakfast and dad and I both has a full english breakfast.

The best Sunday lunch I have ever eaten out so far, however it was cold in the conservatory so book a table in the bar, Anyway apparently I have to write more if I want to leave a review so here goes if you want me to critique The experience the mash and plates could have been a bit warmer but all the food was perfectly cooked and incredibly delicious ❤️

We would like to thank the staff at Millfields for looking after our family gathering, celebrating the christening of our grandson. Fabulous professional service and wonderful food all at an excellent price. The dining room was arranged in a charming and elegant way, around a central table. Fine dining and competent, efficient service. Highly recommended.

Won a lunch for 2 in a raffle and decided to go today what service!!! Absolutely excellent staff, friendly and helpful Delicious meal and desserts to die for Very efficiently met by Marie who was most warm and welcoming - very good customer service - definitely visit again

Both breakfast & dinner are great value & quality. A good wine choice. Service was excellent during my stay.

Wonderful meal and excellent service by Lulu and the Maitre D’. Spiced cauliflower soup was a triumph. All dairy free needs met with great options available. Our 5 year old daughter was made to feel like a princess. Well recommended

Lovely meal with family service was 1st class from Marie and other staff food was lovely and fast coming plenty of car parking

I have a gluten intolerance and the staff were so amazing and accommodating when catering to my needs! They all made sure we were happy and comfortable - facilities were very clean in a fab area, secure car park and great location. Area was quiet...

I have stayed here twice recently, when visiting family and had a very comfortable and reasonably priced stay both times. The staff could not be more lovely - they are all obliging and very hard working. The rooms are large and clean - I've stayed...

This is my 2nd visit in a week and have booked to go again with friends. Plenty of parking , very COVID safe , the staff are great, I love the seating both in the bar area and the restaurant and best of all the...

Excellent quality food , By far the tastiest , well presented meal I have ever had for quite some time . I highly recommend this restaurant and hope to return very soon . ⭐️⭐️⭐️⭐️⭐️

As a coeliac sometimes it’s so hard finding a good restaurant. Millfields was amazing. The staff went out of their way to help me order something I would enjoy. The chef even made me a pancake to go with my lamb curry starter, which was...

Had an early evening meal with husband both settled for fish and chips with mushy peas two for 22.00 and it was delicious lightly cooked batter underneath it beautifully fresh haddock the chips crispy outside and soft and fluffy inside the portion was just enough...

I often have a bar meal here but was a long time since I had eaten in the conservatory restaurant. Our meal was superb. The only place locally where you get beautifully cooked vegetables in tureens and not a mush of boil in the bag...

Called in for morning coffee . bar area was untidy presumably from the night before. the staff gave the impression that they didn't car if we were there or not. we were served expensive coffee that was only just warm. probably won't rush back.

We met two friends at Millfields for lunch to take advantage of their '2 mains for £22' offer. We asked to move from an inside table to outside and this posed no problem. Our server, Julie, was excellent throughout, despite the extra legwork this move...

Popped in for a quick bite to eat, ordered poached egg on toast, the food took quite a while to arrive and when it came the eggs were hard boiled not poached which obviously made the food very dry! not hard to poach eggs.

what a load of rubbish, i had blade of beef that was great ,but every thing else on the plate .Carrots that had not seen water , and greens that were the same . will not be returning here ,its like fine dinning gone wrong...

It is a long time since we have been back to Millfields for a meal since a disastrous birthday meal for me which was December 2016. We went at lunchtime, my hubby had the fish and chips and I had the chicken and leak pie....

Had a meal here today and it wasn’t as good as my last visit. The vegetables were almost raw. The carrots were so hard so couldn’t even stab them. The one I had also didn’t taste nice. The sticky toffee pudding was nice but a very small portion to say it was nearly £6!

Took my wife here for our wedding anniversary and it was fantastic. The staff are very friendly and helpful. The food was delicious, hot and served quickly. I would definitely recommend the restaurant for a special night out. It's a little bit pricey but we'll worth it!

Prices at the restaurant have risen dramatically since I used to use it regularly. The menu did not come up to expectations but we did spot the brill on the specials board. The food was excellent and well presented. Service was slow and with another appointment on the calendar, we could not risk staying for coffee. From arrival to departure was 2 hours and fifteen minutes. Special mention should be made regarding Chloe who served us who proved to be pleasant, courteous and efficient. There were a number of negative points which ruined our visit. I had telephoned the day before to book a table and when we arrived, the restaurant was closed because they had a large funeral party arriving later. If I had been told about that, I would not have booked. Instead we were obliged to eat in the bar, surrounded by a dozen rather vociferous women gossiping. The beer served was supposed to be Landlord draught and it had a fizz to it. I did not bother ordering a second glass. I have had this experience here before and I do wonder when the staff are going to receive some training in cellar-craft. Two courses for two people came to about £45 - a little more than I thought it to be worth. Would we visit again? I am afraid not.

I went for Christmas Eve lunch with family. It was lovely, hot, tasty and looked nice. A couple of us had a turkey dinner the others had beef, they said the beef melted in your mouth. The Christmas pudding was just as lovely. Couldn’t fault the food or service.

Had a really nice meal here today. It is a little pricey though.

Nice clean rooms, good food and a bar were locals buy their pints also. There is a gym , pool and squash. So always something to do

I had expected the hotel to be really busy but there were only 3-4 tables occupied. We had to go to the at yo ask for menus. The card machine st the bar wasn’t working so my friend had to pay in the lobby. No big deal but there was s general air of lack of attention to customers and detail. The burgers were ok though I found the Guinness rarebit overpoweringly. Waitress was pleasant and they happily served us with a jug of tap water. Just generally very very average and wouldn’t choose to visit again.

Went for Mother' Day and couldn't fault in any way. So many establishments that serve quality food let themselves down in the service department! Not here, every member of staff were excellent including the younger generation. Special mention to the (lead/head) waiter who struck a perfect balance of professionalism and humour. Many thanks Millfields for a wonderful afternoon.

After looking at a couple of other places for a Diamond Wedding Anniversary meal, we plumped for Millfields and we were so glad we did. Originally we had hoped to be a party of 19, but with illness and bad weather we were reduced to 14, however, the Restaurant were very obliging.

Fantastic food...brilliant staff...spotless warm comfortable rooms...great entertainment while we were there for a function...reception staff very helpfull and great directions Tracy ....will be back!!

They have a good Chef - the food is always well cooked and fresh and they have some really great choices, particularly on their specials board. There is usually an interesting fish choice - I recently have had the halibut, salmon with curried mussels and trout with beetroot - all fantastic. I am told the Grimsby Haddock and chips are also very good

Food lovely plenty of choices on the Bar and conservatory Menu,Staff are great going the extra mile to make sure everything perfect for you

Twelve of us for lunch. Previously ordered our meals. Two had to be sent back. One didn't arrive back until everyone else was finished. My jacket potato only warm

Excellent hotel and food, great rooms great staff and a reasonable price I would recommend this hotel for a visit

we booked the hotel for my wifes 70 th birthday, its a lovely hotel ,the night was a great success, there were 60 people and not one moan, staff were great and disco went down with the young ones, well done to millfields and thank you for a lovely night.

He estado aquí muchas veces, especialmente para una noche. Las habitaciones están impecables y la comida es insuperable. El personal es profesional y muy servicial. Pagas por lo que recibes aquí y que no es la calidad por la cantidad. Reservé una noche de aniversario de bodas lejos hace unos años, y yo reservamos una habitación doble y cuando se dieron cuenta de que era nuestro aniversario de boda y San Valentín, y tenía accidentalmente doble reservado nuestra habitación que nos pasaron a una habitación de luna de miel y tenía una botella de vino de la casa gratis en el hielo como una celebración de cortesía. Precioso toque personal que estoy profundamente agradecido. Este es un lugar perfecto para cualquier ocasión y ni siquiera tiene que ser una ocasión especial, tan sólo un buen té de la tarde es preciosa.

Stayed overnight as convnient location. Room fine, reasonable value, good parking so dog could stay in car - BUT the breakfast was fabtastic!!! Huge portion of excellent smoked haddock, everything else on offer looked the business, if you're in Grimsby give it a go.

Estuvimos aquí un sábado por la tarde para una celebración de cumpleaños de la familia y un poco en el hotel descendiente directo No habíamos planeado en que muchas personas de torcer ni el personal! Ya había una pequeña boda con nuestro grupo de 25 también extraño mecedora, tenían su trabajo. Espero que no estábamos demasiado ruidosos. :-)

Yo, mi madre y mi padre tenía una mesa reservada una noche, nos presentamos y que sólo había establecido una mesa para dos, aunque habíamos reservado para tres. Mi madre y mi padre pre té de la tarde, sus bebidas vino pedimos enseguida y luego con eso, así que tenía la comida. No incluso ha ofrecido un menú o una bebida! La comunicación era pobre y el personal que lo bajan!

I hate having to write a poor review for Millfields as we have had numerous meals and events there, like our wedding and my 60th birthday and meals all of which have been excellent. I can only say it was a disaster from start to finish. Our table was booked for 8pm for 7 of us. We had to wait for one family member for about 10 minutes, but then we finally got seated at nearly nine o'clock. By the time we got starters it was nearly 9.30pm. We had to ask for a bottle of wine which was free for my birthday. I ordered steak medium and when it arrived it looked a bit charred, when I turned it over it was burnt. I got another one when everyone else had nearly finished their meals. Again supposed to be medium but it was almost raw and very bloody. Some of my party decided they wanted desserts but were disappointed as the kitchen had run out of what they wanted. All in all very poor service and food certainly not up to Millfields high standard. We will certainly not be back in a hurry.

I'm quite sad to write this review for Millfields I am a regular customer there and always enjoy my visits. On this occasion though we had our family Christmas Party in the Westward Lounge and Millfields fell short of quality and quantity. We opted for a buffet this year and paid £17.30p per head. I wish now I had complained on the evening the food was tasty but for the price Tuna sandwiches tuna vol-au-vents? Cheese sandwiches? 1 small plate of prawn sandwiches! When the Gateau arrived there was a slither of cake and the cheese board was very small for the amount of people it served. As I say, I wish I had said something as I co hosted this event. Speaking to my relatives who attended they were disappointed and some were hungry! No, we won't be back for a buffet anytime soon!!!

This hotel is absolutely beautiful for its age, with the rooms delicately tasted for every occasion. My husband and I stayed for a night for our wedding anniversary and they upgraded us to a honeymoon suite, free of charge as the room we was going to stay in was out of use. The staff are remarkable in their customer service. The food is exquisite and presented in an A la Carte style. It is very filling and slightly above average price but i would expect that for a 3* hotel. It is ideal for a function such as a wedding reception etc.. it is a bit of a nightmare to park although there is parking round the back for hotel residents which not many people know about. The entrance to the hotel is right on a traffic lights junction which can prove tricky to get out of. However, there is a short walk to the local public space area called Peoples park, which is full of nature and wildlife and also has a cafe with FREE toilets!!

Four of us visited the restaurant in Millfields hotel on Saturday 2nd October. We all just had a main course, three of us picked steaks and the other had duck . I asked for new potatos instead of chips as I don't like chips,which was no problem.When our food arrived the duck was lovely,but the steak meal just had a steak on a plate with two limp pieces of rocket and half a tomato.We were served with side dishes of chips and potatos. The steak was tasty but not one of us got it cooked how we asked for it, I asked for a medium to well done steak and got a rear to medium steak with blood,which I didn't want.My new potato I believe were microwaved when cut into they were just powdery and tastied awful.I complained to the waitress who was very helpful but the only thing I was offered was chips which I don't eat.So I paid £15 for an under done steak!!! my friends had a steak not cooked to their liking and about six chips which were eidible and some scrappy bits which were ineidible! We asked for vinegar and when we poured it some kind of insect (worm like) CAME OUT!!! YUCK!!! so disappointing,we have all eaten in Millfields lots of times over the years and always enjoyed it.We wont be going back again and will be telling people how awful it was.The prices are quite expensive so you expect quality and a plate full of food.We had neither! we came home and had something to eat. We did verbalise to our waitress how disappointing it was and she said she would pass it on.

Had dinner with my wife and friends to celebrate my wife's birthday.Food was superb and the staff excellent, especially the restaurant staff, thank you.

we had a party of 6 for the night and called on speck, we were formally welcomed and staff very friendly, the dinning room is very warm and nicely furnished . are order was taken and we did not have to wait long for the food to arrive .Every one enjoyed their meal my friend and i had ribeye steaks which were very tasty ,staff very intent-ivwould be going again

Great place great staff and great food and drinks many thanks to . Jack Simon ace food thankyou . Bar staff Sam joe a and ashlie and never to forget the receptionist Tracey thankyou

me and my brother have been going here for the past 8 years and have been welcomed each time by a member of bar staff e.g.: Stuart, Joe, Julie, Marianne and Adam. these five are the ones to lookout for as they are probably the nicest down to earth people I have ever met. -Elliot Reynolds

Arrived at 12 noon for lunch and finally left at 2.50pm!! Service was slow and poor, we ordered drinks and didn't get them and had to go to the bar twice as there were two restaurant staff to service all the tables! Ordered a well done steak which gushed with blood and got tutted at when it was sent back! Got the bill and was overcharged £10.90 and the waitress loudly blamed it on the bar staff, who shrivelled up in embarrassment at being blamed, when I said to the receptionist it wasn't anyone's fault other than the useless waitress we had she did at least apologise but not to the bar staff who the waitress had shown up! Not at all good value for money and service was terrible, we won't be returning here!

Thanks to all the staff at Millfields tonight! Had a fabulous hen meal! Great service from the start, excellent food and brilliant atmosphere! Sorry we was a little bit loud, we we're having such a great time! Thank you for having us, we will all be back I'm sure! 10/10

Popped in for a drink on a Thursday night and was surprised to find a really good atmosphere (not been for a while!) and lots of people but the place just didn't seem prepared or able to cope. There was one guy working really hard behind the bar (Eddy), not sure where the others were!!! At one point the bar was 3 deep in people and covered in glasses but still it was just Eddy. Millfields is really nice and I will go back based on the feel of the place but please please just get some more staff that work!

Very nice restaurant, good food and very nice and attentive staff. Thank you Marianne and Daniel. Would recommend if you're looking for somewhere to go for a special occasion

Millfields is one of the nicest restaurants in Grimsby, providing Excellent food and Friendly Staff.

I agree with some of the other reviewers. The staff have absolutely no interest in taking care of you. Specially that blondy waitress with long nails, we felt as an inconvenience for her all the time. The menu is quite complete and you can find good fish dishes.

Me and financé went to celebrate our anniversary the first part of the experience was great lovely lady on reception greeted us nicely beautiful building room was spotless then we went to the cinemas and returned at about 7 and went to the restaraunt where it went down hill we was greeted by a young woman who made us feel more like a inconvenience instead of guests we had to wait 15 minuets for her to take our order, the food was great, compliments to the chef, minus the attitude of this so called manager who seemed more interested in flirting with the gentlemen on the next table as apposed to doing her job, through her flirting we found out her name was Marianne, (nails & eye lashes sweety???) no introduction for us we noticed, I got lost on my search for the toilet, I saw her stood leaning on a wall her phone in hand texting, when we finally finished our meal we prepared to leave and she was then trying to get us out as quick as we had eaten she ruined what would of been an overall great time if she hadn't of been there then we would have thoroughly enjoyed it, I have read up on previous comments, perhaps there are better serving people here.....?

I recently ate here as part of a large party of 20+ people. The table was set out very nicely and the starter course was delivered in a timely manner. The food was delicious. The main course was another story entirely. Three of the group ordered the vegetarian pasta dish which had to be sent back due to the puddle of oil at the bottom of the bowl. These people said the pasta was delicious but inedible as the oil made the ricotta in the dish curdle and the whole dish looked unappetising. The young male waiter was very courteous about the issue and said these dishes would not be charged for. However, three of the group sat with a main meal whilst the rest of us dined. As we had pre-ordered the food, there were no other dishes available. The service was also variable as the female server, later identified as the manager had a curt and nonchalant manner. For example, whilst collecting dishes she told one of the group to 'watch her head', rather than the more polite 'excuse me.' The food was shouted out as it arrived at the table, again understandable for a large group but when the dish is shouted out again and again and people's full names were shouted too, it all felt like a cattle market. We would have let this matter pass without reference had it not been for the treatment at the dessert course. Yes, the service was passable but a little more terse than one might expect.The lemon tart wasn't zesty enough but again, it was probably down to personal taste and the quality was fine for the price and expectation. My friend ordered sticky toffee pudding which when came out and looked perfectly acceptable. When she sniffed she became disconcerted by the overpowering smell of ginger. She is a member of the WI, thus an avid baker and even supplies a local tea room with their cakes. So this woman is an expert in the field. As she doesn't like ginger she checked the menu to see if she had made a selection without reading about the added ingredient. However, the description on the menu made no mention of ginger. This lady spoke to the female server and the pudding was taken back to the kitchen with a few grumbles from the server. This was all fine, if a little abrupt. However, when the server returned, my friend asked to speak to the manager. The female identified herself as the manager. My friend said that she would not be paying for the pudding because it had not said it included ginger, a non-traditional ingredient in the cake. She despises ginger and wouldn't have ordered it if she had known the ingredients. A situation, easily resolved... or so we thought.Whether her stance on not paying was right or wrong, the manager's inept response caused a minor problem to escalate into a heated discussion. As a paying customer, you would expect the manager to appease the customer, but not so here. The manager had no authority to exclude the pudding from the bill as the chef would not allow it. This is very odd. Why does the chef have more authority than the manager? The way the matter was argued back and forth with a degree of apathy from the manager only served to create an awkward atmosphere for the party with no resolution. When my friend said we would not return and we'd tell people of our experiences, thus the hotel would lose clientele, the manger accused my friend of being threatening and unfair. I think the situation could have been dealt with more effectively and because of the stubborn nature of the manager and her lack of reasonable customer service we are of the opinion that our money was welcome but our opinion was not. If the manager had identified that the situation had started to become irate, she should have taken the pudding off the bill to avoid this unnecessary confrontation. Over, this was very disappointing. We will not be returning to Millfields, which is a shame because we have had better service in the past. This is not the same restaurant as when Simon used to manage. There is a man who put the customer first and the Humber Royal is lucky to have him.

Rather than have a pre-Christmas meal out, we opted for the new year instead. We weren't disappointed, as although it was quieter, it was a relaxed atmosphere in the nicely re-furbished brasserie restaurant. The food was great, & Mike the deputy restaurant manager was very attentive to our needs.

First visit of 2016 and the food is just as good as it was in 2015. The service friendly as ever. I've never had a bad meal over the past 6 months I've been staying. Worth a try if you haven't already, if you have then you probably already have plans to return.

We had lunch today at Bargate 53 restaurant as it is now known and what an amazing experience from the charming waiters Mike and Dan who were more than hospitable and attentive to the chef who cooked our meal Jack, it was good, very good best Sunday lunch in a long time three glasses Merlot three pints Guinness a starter and a main all fresh cooked ingredients with huge portions all for under 50.00 with an excellent choice, would of liked a sweet off the pleasing menu but stuffed, well worth a visit truly a fabulous place with excellent service and amazing food well worth a visit well done X X

Celebrated my husbands 60th birthday with 14 other people, I must say the food was of excellent quality, on time and hot,(well done chef Jack) the waiters (Mike & Luke) were very attentive, friendly, nothing was to much trouble.My husband and I stayed the night, the room was spacious, warm and very clean, every thing you needed to make your stay comfortable, iron, ironing board, hair dryer and toiletries.Breakfast, well, what can I say, fantastic, award winning, belly busting, we will be back!

I visit with friends most evenings and have a social drink. It's a great place to wind down after a day at work. Menu good and prices reasonable.

For our annual family meal we tried a new location and we're ready to book for next year too! We were a large party of 14 with ages from 86 to 3 but all needs were met. Food was served promptly by cheerful, helpful staff. We had pre booked our meals and they were served quickly so all meals were hot. We had additional vegetables and gravy, almost one each! Lively atmosphere which was helped by the excellent service provided by Mike. He even provided a magic trick for the children, although the adults were also suitable impressed! Would definitely recommend and will return.

We have had an excellent Christmas Meal here at Millfields. The staff, inparticular, Mike were outstanding and very friendly. It was lovely to see Mike go that extra mile and entertain some restless young children, on other tables. The food was excellent and much praise goes to the chefs Simon and Jack. The food was top quality and we were catered for our individual needs. Thank you so much for making our Christmas Day so enjoyable. We would highly recommend Millfields Restaurant. Many thanks again, The Hallett Family.

Had a fantastic night food really good Dan was the chef on the night. We were served by Mike and Joe and they looked after us very well. We visit regularly and have never been disappointed with both the food and service!!The loyalty card is also worth having!!Thank you

I have just enjoyed a really great Christmas meal today. We were a party of eight friends and all our meals where superb. From the starters of goats cheese and walnut tart to the turkey or beef main and followed by desserts of Christmas pud or chocolate and hazelnut tart everything was perfect - tasty and well presented. The quality and quantity of fresh vegetables was excellent - so much we had to leave a few! The service was friendly and helpful and the atmosphere relaxed. Also, myself and fellow diner were able to order from the menu in advance and it was made gluten free for us - wonderful!!All in all a great start to Christmas - thank you to all at Millfields.

Booked a table for 10 on Sunday (6 adults, 4 children). Friendly service and reasonable value. Starters were excellent (if a little slow coming out of the kitchen). Mains were good value, nicely cooked and good sized portions (without being silly huge). A couple of minor points by a couple of our party, but nothing too major given it was a busy service. Overall we were all pleased with the choice and would definitely return. It is several years since we were last here and it's definitely raised it's game both in food offering and the general presentation of the property which is altogether more stylish than once was. We shall return in the future.

Christmas get together with friends, service excellent, food very enjoyable. Great selection on the menus, recommend the Seafood Medley and the Christmas menu. Good cheeseboard. Thanks to Mike and Luke

Could not fault the food one bit every dish i tried in the few weeks i was there for work, all came out well cooked and boiling hot! Resturant staff were all friendly and always had a smile on there faces and kindly replaced any dishes that got accidently dropped on the way out! Faultless service very happy highly recommended!