Millers of Falsgrave in Scarborough

I have visited Miller's twice since my initial review and sorry to say that whilst I really hoped I could upgrade my four star review to five stars, I'm afraid a downgrade is in order. On the first of my last two visits, happy to say that the portion size of the chips had increased significantly and they were excellent quality. The fish was just as good too, but it's downhill from there though! The counter assistant seemed more interested in chatting to colleagues and looking at her phone than in serving me. She invited me to add my own salt and vinegar, which was fine, but then wandered off to chat with her colleagues again, rather than wait and finish packing the box after I'd added condiments, which was not fine. No 'thank you very much' and no 'goodbye' either, which is simply ignorant. The floor was dirty, the counter-top was greasy and grubby and the condiments tray was full of spills and food debris, but obviously chit-chat takes precedence over keeping the place clean! On my most recent visit, although it was cleaner, I got the same treatment from the counter assistant, although I'm not sure it was the same person as before. The chips portion size was still good, but they were overcooked and the batter on the fish was indifferent, whereas before it had been excellent. There's plenty of competition for fish and chips in Scarborough and if outlets don't stay on top of their game, they'll quickly fall out of favour. I'll give them one more try, but if standards continue to slip, it'll be my last.

Very friendly and efficient service. The place is spotless. Great prices, great menu and great quality fish and chips. Good portions especially for the price. Have tried three times now and will certainly be back.

Not been reopened for long (under new management), but well worth the wait. I had small haddock and chips and whilst the portion of chips was TOO small, the haddock was to die for; crispy batter, firm but moist. Most definitely the best in Scarborough and in terms of the many fish and chip outlets I've used, the best in Yorkshire, which obviously means the best in the world! Generous in size too at £4.50. The staff are extremely polite and friendly and the place is as clean as a whistle. My new, go to chippy, but please throw a few more chips on, so I can give you five stars!

I came here for the first time today, I went for haddock and chips and my partner went for battered sausage and chips. The food was excellent, the fish was cooked perfectly and the chips were spot on. I was also impressed by the customer service, friendly and they even gave us two scallops and some homemade tartare sauce free of charge which was lovely. I will definitely be returning and would highly recommend! 10/10