Miller & Carter Steakhouse in Birmingham

Part of my order was missing the burger was cold and watery there wasn’t any avocado on it was about 10 chips in the packet and they were cold I phone the restaurant they promised to refund me for the chips and the missing item I haven’t received

food quality and service were great as usual

Excellent service, great atmosphere and lovely, great quality food. Extremely professional and friendly staff member HUBZY was looking after us entire evening. She was lovely, very helpful and great at recommending options where we could not make our mind up. It was amazing evening to celebrate my partner’s Birthday. Thank you x

Once the food is out you can not fault it! Wine is perfect! Service is the down side! Could be faster or could be a little more with a better paste so that the server does not seem to have forgotten you! Atmosphere is always wonderful! Lovely surroundings and wonderful decor!

Matt P (Tyson Fury Look alike) served us, top bloke full of energy, everyone he spoke to he spoke to them with respect Including myself very professional if I could I’d give him 10 stars :)

No cutlery with food. Stuff over cooked. Waited ages for food. Bill incorrect. Great setting. Nice car park

Hubzy our waitress for the afternoon was fantastic. The food was great and she made it that extra bit special for my birthday ❤️

Only had one cause but had to wait 50 minutes for it.

Having given up on Miller & Carter’s ability to not over cook steak a couple of years ago after many meals where steaks were sent back after promises of cooking them correctly we ventured back with the lure of the new Sunday sharing platter (a combination of chicken, lamb and steak for 2) and a 50th birthday to celebrate. We rang up in advance to make sure the platter was being served on the Sunday in question and if 4pm was still a good time to ensure we could have this option. With positive responses to both questions we arrived hoping for a better experience than we previously had. Only to find out as soon as we arrived that they had run out of sharing platters! When we enquired what was missing from the platter we were told they had run out of prepared chickens, although they did have enough chickens they had failed to prepare enough and it would take a further hour to prepare more and an additional hour to then cook more. We were left confused and disappointed that it takes a professional kitchen an hour to prepare a chicken for roasting, why they hadn’t prepared more as they started to run short or why they were unwilling to substitute the chicken for another option. With two children with us and a birthday to celebrate we didn’t really want to wait 2 hours to eat so, having considered going elsewhere, we continued with ordering steaks. One well done, one medium rare and two blue. We discussed at great lengths that all our previous experiences (all be them a couple of years ago had been overcooked and returned steaks) had stopped us coming back so were very keen to share a strong hope for the steaks to not be overcooked. The waitress was lovely and clearly tried her best but the medium rare came very much medium well done and the blue steaks came with one rare and one a very cooked medium rare. A blue steak is the easiest steak to cook as it is literally seared but this failure to accept that a customer knows what they want is symptomatic of this restaurant’s kitchen and clearly nothing has changed. This mixed with their inability to have sufficient Sunday roast dinners on a Sunday and an unwillingness to resolve or offer any other solution again takes this option off the table for us again, which is a real shame as the setting is lovely, it is so close and Sutton is really missing a good steak restaurant.

The Mrs and I went here for the Sunday Sharing Board £64.50 The service was great Lovely warm atmosphere BUT the food was terrible I'm afraid.. We asked for Mid/Rare and parts of the lamb was mid/rare, medium and even more mid well.. the meat was tasteless especially the chicken that was DRY with little to no seasoning the only saving grace was the beef dripping gravy I think Miller and Carter are trying to reinvent the wheel with this one trying to be something it's not an alternative to a 13.99 Carvery Back to the drawing board with this one IF they ever left it?!

The Sunday sharing plate is amazing. Lovely atmosphere and great food.

Harri really looked after us during our trip to miller. Couldn’t have asked for a better waiter. Thank you very much.

Very good enjoyed the food and company we went for a birthday treat for a friend of ours

Love it great view of the lake and food is fantastic

Meal was great but disappointed that I advised my husband to change his clothes from a track suit and trainers to two piece and shoes, only to arrive at surton coldfield to see others in sports wear and trainers double, standard. If you are going to have a dress code don't just advertise online but execute your dress code in practice when people arrive also.

Always fantastic food and Chelsea, our waitresses were brilliant polite and cheerful

Perfect very friendly nice food get what you pay for quality

Food was nice, really busy restaurant atmosphere was okay.

We had a lovely meal served by Luke who was very friendly, helpful and nothing was too much trouble.

My self and my partner was over that way and decided to call in for food . It was in a beautiful spot on the lake . On arrival we was greeted straight away by a nice man who got us a table sorted without us booking . I had the mushrooms for starter and my partner had calamari which was a really large portion and very tasty , for our mains I went for the ribs and him the steak . Both meals cooked to perfection and so tasty . Our waiter was a tall guy who was excellent and extremely polite only Down fall was I think he was on his own so people was waiting but that wasn’t his fault . We normally go to the burton one which is equally as good . And for a 2 course it’s only £16.95 Monday to say till 5 . Very impressed and will continue to use

Great time here for my birthday with my family! Our waiter, Matt P, was cheerful and always there when we needed something. Made the experience all that more special, will definitely be coming back again. One of our favourite places, never fails to amaze us.

Kat is unbelievably polite and a huge positive for the place. It would be so much busier if their prices were a tad less.

Lovely food, lovely environment and great waiter, Matt was super helpful and attentive throughout our meal

Our waiter Matt P was amazing. His service and interactions made the evening even more enjoyable

Hubzy was absolutely lovely and a joy to have as our waitress x

Just a note to thank our waitress today Hubzy who was friendly and fun.

Visited Sutton Park restaurant on sunday 13th October for a 6.30pm reservation made to celebrate my sons graduation. on arrival I was told there had been an incident in the kitchen and there was no service this evening! I had driven 40 minutes to get there to drive 40 mins home with no food! ended up in a pub for dinner...not quite the celebration we wanted. very disappointed 😞 not even a phone call ahead of the booking to let us know, disgraceful.

First time here, very poor experience on the whole which spoilt a special occasion (80th birthday) Where do I start. Table was over half hour late. Starters came and calamari was cool and dried up. Sent it back, replacements came quick. Told to keep cutlery we had just used for starters to use with main course as you were "running out". On plus size Main course was excellent. We watched the kitchen hatch hot area and food was just stacking up. You did not have enough serving staff and could not cope with a regular saturday lunch time. God knows what it must be like on an evening. Has put me off the brand and its supposed "premium" experience. Its the same poor sizzler experience but with posher staff. Nope going again to this sutton park M&C.

Went out for a meal with the family. Starters were nice, camembert, sour dough and sticky chicken. On the mains, the burger and ribeye steak was OK. The 3 rump steaks were tough and the potatoes were dry. For a Sunday it felt pretty quiet, and the service seemed slow.

Paint chips and ceiling very nice 😆 maybe health and safety need to close the place as its ruff, at least the cafe has a clean ceiling, come on sort it out to see something and say nothing is a crime in its self as I already know that I won't get a reply or possibly a thanks for your feedback ,really!!!!!

Brilliant food. Superb service Hubzy looked after us 🙂

A waiter names Matt P served me and my family tonight . He was great , very attentive , any help or anything needed he was there . Defo recommend.

Lunch was great, etc but I was disappointed that my special request was ignored! I seen another person with a birthday and the waitress brought out their dessert with a candle so I was expecting the same for my daughter who was wearing a 30th badge & headband! Our waitress was friendly etc but she didn’t even wish her a happy birthday!

Matt P made my experience here amazing . I couldn’t recommend him any more than I will.

Amazing food! Excellent service from Luke! Very friendly

Luke gave great service. My mother's 60th birthday. Friendly, professional and attentive. The place was very busy but he made sure we were looked after. Thank you Luke

The staff are lovely and very friendly. Lovely view at the branch and we was able to get a window seat to celebrate our anniversary. Personally I would like a better range of flavoured vodkas as the ciroc pineapple was not in stock and there wasn’t another flavour for me. And the prices are quite high so it would be nice for a couple more offers or something that will encourage us to do this more regularly than just on special occasions

came here last week at half 9 to be told the kitchens closed, just pure lies! We could see a booking for 9:30 available and traveled all that way so how is it closed? They clearly couldn’t be bothered to serve us at that time, but the restaurant is open till 11

I’ve always been a fan and g this restaurant but tonight food and service were awful . Took 20 minutes just to order a drink , so bad start . Ordered chicken which was bone dry and no sauce . Asked waiter for gravy which he said he could get chicken gravy , arrived with a beef dripping gravy , awful and I did not eat the meal . Other meal was a rib eye steak which was grizzly. Onion bake burnt . Toilets dirty and no toilet roll . Use to be a great consistent restaurant . How sad , won’t be back .

Matty P was very entertaining, great service and a thoroughly nice chap. #muscles

Friendly front of house booked us in for a table. Matt P, was our waiter for the meal. He was so great! He was attentive, friendly & welcoming. He made our memorial meal for Nan a lovely send off.

Probably the best burger I have eaten from around the world. Delicious. Cold yes but that’s takeaway food no issues warming up.

Excellent service today from Hubzy. I have a peanut and nut allergy and she was so reassuring and thorough when taking my order.

Lovely experience - food was amazing and really enjoyed our evening Matt P provided wonderful service - to us and the tables around us. Friendly attentive and cheerful. Thank you!

Had the côte de boeuf which was cooked to perfection. We always suggest, however the chef wants to send the meat out and is always spot on. We had a very friendly welcome from Courtney who also served us. This is really the place to go if you’re a carnivore.

Once again, an exceptional meal and service. Em & Em treated my dad and I with such friendliness and the service was excellent. The quality of the meal was amazing. Cooked to perfection, exactly as requested, hot and excellent quality thanks to the kitchen team and especially Ethan, grill chef. Highly recommend +++

Lovely food and service, thank you Matt P

Wonderful service , attentive and helpful. Matt P made the experience very enjoyable . 5 star customer service .

Great food greeted with great service from our waitress Hubzy. 10/10👍🏼:)

Lovely meal. Steak cooked to perfection. Service excellent. Views amazing as the sun set. Beautiful venue

we were looked after superbly by hubzy she was brilliant thank you

Had an amazing meal at miller and Carter . Service was excellent with the lovely Jess who was very friendly and attentive to us . The meal was delicious. The steak was cooked with perfection. The restaurant was very busy and the whole team did very well.

Matt P. Was amazing, so friendly and had a real good laugh with us!

Matt P was a great waiter and his service was amazing and very friendly.

Great experience. Great service. Matt P was great, friendly, funny, informative and helpful.

Excellent meal tonight, with Jess giving us lovely service. 5*

Fab service from Hubzy! Great food and a lovely view!

The server was amazing. Harri keep up the great work mate, made the meal 10x better

Absolutely loved the food & Harri was amazing and such a lovely gentlemen who helped us with everything!

Lovely meal and lovely waitress Jess.

Great meal with excellent service from Matt P.

Excellent food, lovely drinks and great service from Jess

Best place to go out for a nice meal. Only been a couple of times but the serving staff have been wonderful and attentive. Really love coming here

Lovely service from Matt P! Wonderful as always

Excellent service by Hubsy. Food was delicious!

Matt P was lovely! Great service!

Came today for Lunch and had a wonderful experience Steak cooked to perfection and our server Matt P went above and beyond to make sure we where accommodated Thank you for an enjoyable afternoon :)

Was a lovely meal celebrating our granddaughter's birthday lovely staff

Fantastic service and great food.

Matt p amazing service brilliant waiter

Server Matt P is awesome and great with kids

It's okay but it's overpriced for what it is. 170 for 4 meals and drinks isn't what I'd call value. It's once a year at max maybe that's my expectations. Service was quite slow 45 minutes and it wasn't that busy in there.

Me and my wife recently visited Miller & Carter Sutton Park and had a fantastic experience. I tried two different steaks, both cooked to perfection with great flavor and tenderness. The mushrooms with cheese were a delicious side, rich and savory. I also sampled four different cocktails, each one unique and expertly mixed—definitely a highlight of the meal! To finish, I had a dessert that was the perfect sweet ending to an amazing evening. The ambiance was cozy, and the service was friendly and attentive. Overall, it was an excellent dining experience!

Moira was fantastic and very accommodating. Lovely lady. Great food.

Food didn't seem up to the usual standard this time. Fillet was fine but other steaks were full of grissle/fat. Beef drippin sauce didn't seem to have much taste and the red wine sauce was tasteless. I usually enjoy the food here so might be a bad experience.

A large party booking nicely accommodated with friendly serving staff. Felt like fast delivery even with a busy service. The majority of the food was wonderful and tasty and happy customers. Booked for 7:45 pm on a Sunday very busy so if you don't like a loud atmosphere I would advise going at a quiet time. We had a large party and had a table towards the edge of the restaurant so the atmosphere was fine for us. If you have a large party it's best to book in advance.

What a great experience and brilliant food Luke the server was absolutely brilliant just enough attention , explained everything for us and food was served quickly. Asked if it was a special occasion- it was and bought some ice cream and a plate with happy anniversary on it , also wrote on the receipt- small things but very thoughtful which added to the great experience

Excellent food as always. The views over the lake are amazing and add to the overall experience. Staff are always polite and service was quick. Definitely coming back soon!

Went for our anniversary, Moria was a fantastic Hostess, making us feel welcome and accommodated. Despite being the last table of the night, our every need was catered for. The Black Angus sirloin was cooked to perfection and the desserts were beautiful. We'll be returning with high expectations.

Amazing experience, 5* service from waiter Luke, friendly and attentive. Quick service.

Matt P was great. Credit to M&C.

Luke was very friendly and polite, despite being busy did not have to wait. Service was fantastic.

Matt P was an incredible server. We had a couple of allergies and he took great care in explaining what we could and could not have. He even explained that they had taken an item off the dish due to an allergy being present, and offered to add it to the side for my partner who didn’t have an allergy. He made our meal extra special in all the right ways. Thank you!!!

Came here for me and my other halves Anniversary, and we were blown away at how gorgeous the interior of the restaurant was. Gorgeous, cozy, and had a great mood with the lighting and interior. We originally had a window table overlooking the lake, but asked to move to somewhere a bit more secluded and intimate. And they moved us with no issue whatsoever - major thanks to whoever was originally gonna be our server for letting us move. We then had the amazing serving skills and company of Matt P. who was up for laugh, had a good old chit chat, wished a happy anniversary, and also surprised us with a lovely Anniversary Desert. He played such a big part in making us have a fantastic meal. The chiefs also just know how to make a meal taste like the best thing you’ve ever eaten! Props to them, and can’t thank them enough for the Butchers Block they made. Nothing was left on any plate! Thank you so much to everyone at Sutton! You’ve made our Anniversary a little bit more special ❤️ Regards Adam x

Perfect day out with my beautiful mother! Luke was a wonderful server and was very tentative.

Matt P, was fantastic. Made our son laugh even when he wasn't feeling the

Visited miller & carter for first time today in Sutton Coldfield with my mum. our server Matt P. was absolutely brilliant from the moment we walked in to the moment we left. nothing was too much trouble , he was attentive throughout and delivered a first class service. we enjoyed the whole experience and will definitely be returning. Matt was cheerful throughout and had a big smile. thank you so much Matt. well done. enjoy your pint , you deserve it!

Matt.P was great, really attentive and humourus, the right balance of leaving us to enjoy the lovely food and making sure all our needs we're catered for. Great with our teenage son too, had him in stitches! No pictures as the food didn't last that long 😁. Always beautiful view over the Lake too.

Amazing time & thanks to matt p always a pleasure when you serve us!!

Matt P. Very entertaining waiter my daughters and grandchildren thinks he is funny. A pleasure to be served by him. Well done.

The food was delicious and the helpings really sumptuous. Nice drinks too! Shout out to Matt P who was such a good host and made the dining experience even better!

Warm efficient service. Matt P most amazing despite the end of a long shift. Great management!

Food is good as you expect from Miller and Carter. Staff is friendly enough but I find a bit rush. The restaurant is a bit lound and no quite zone

Lovely family meal - served by Matt P was excellent and really friendly. We took our 2 week old baby and visited to have our first family meal. Overall excellent

Well cooked steaks, good service, great location.

My husband and I had a wonderful lunch here today to celebrate my birthday! Excellent food and excellent service by Luke! Will definitely be back!

Super nice and great service! (Matt P)

Food fab as always steak cooked as requested. Service brilliant - Matt P was the best I've ever had.

Amazing food and service from Luke Will define be back!

First experience of Miller and Carter and its really set the bar. Incredible service, lovely food, nice atmosphere - and special thanks to Matt P, our server, for being so fab