Miller & Carter Steakhouse in Basildon

Was second time we visited them and was our pleasure. Cosy atmosphere, high quality ingredients and amazing Shelley which went extra mile by turning mine birthday celebration dinner into an unforgettable evening.

Had a lovely evening out with friends. Shelley our waitress was fantastic. Really friendly and made me feel at ease as I have an allergy.

Food was great. Steak little too undercooked but still really tasty. Shelley was amazing, really attentive and helpful. Unfortunately the let down was the woman at front of house. Very miserable and didn’t smile.

Had a lovely sever named Shelley fantastic service fantastic everything and her service made the meal even better she definitely needs a raise !!!

Brilliant, Shelley was amazing as ever!

Our waitress, Shelley, was amazing. Very attentive and knowledgable about the menu.

Absolute rubbish! My wife and I visited for a steak lunch for our 61st anniversary. Ribeye steak, chips, sauce, tomato and a few leaves. Everything was lukewarm but the first 3 mouthfuls of my steak was thick fat and gristle from one end. I called the waitress and explained to her and also told her it was not a ribeye at all., and that ribeye should have a small bit of fat in the MIDDLE! The texture was also not that of ribeye steak. We ordered it medium rare, but it was virtually red raw throughout. Suggested 'chef' needed retraining. Waitress offered to replace the meals but by then, considering oth were almost cold didn't fancy another. To cut a long story short I rrf I see to pay for the meals and the waitress came back with the bill with £68 taken off without batting an eyelid, which gave me the impression they were used to serving up bad meals and refunding. Not once did the waitress ask if everything was OK or whether we wanted more drinks. Oh well perhaps they don't mind losing customers. You would have thought they would have at least made a slightly better effort considering it was their first day of opening after refurbishment, 28th March Id even go as far as tto say the Haywain is better, and thats saying something about M & C. But there you go, FIVE Bells Harvester in future.

Great educational lesson on lettuce from Shelley

First visit at this branch and we were served by Shelley who was very polite and took time out to have a nice chat with us too , her customer service was great and the food was nice. The atmosphere was buzzing as it was Easter. Thanks Shelley for your great service.

We booked for a party of 16 to celebrate my mum's 80th birthday. Food and service were amazing! We all had a great time! Would highly recommend!

Food was lovely I recommend the dirty burger server was amazing her name was Keira and was so polite it was my nans birthday and willingly made it extra special with a little dessert.

Alison was lovely and great service

Food was amazing! Grace was lovely and very helpful ☺️

Sam was a great host, we will return after a disappointing meal prior to this visit

Lovely affordable meal reasonable price for fixed lunch menu . served by Emma

Amazing food and service today for Easter Sunday roast. Food was so good and our server Jola waited in us hand and foot.

Alison was lovely and accommodated our different requests.

The food and service was amazing. Many thanks for your pleasant manner and efficient service Shelley. A*

Popped into you gaff today for a bite of lunch and it was banging,Chrissie was the waitress and she was100%top of her game defo will return

So nice to see renewed place (our favorite). Came over just for couple drinks and the place fell apart. The bartender struggled to open peroni bottle and make pornstar cocktail. 5 min after other customers showed up and we were not able to order any more. Had to leave.

Jola was great! And food was yummy!

Fabulous food and lovely atmosphere

Fantastic meal. Great service. Fab Atmosphere.

Fabulous evening. Butchers block was delicious. Excellent service by Jola, very efficient and always smiling. Thank you ☺️

First visit since the refit. Had an absolutely amazing meal and the service from our waitress Emma was perfect. Definitely gone up in my estimation. The refit seems to have given the staff an added pride to provide the best service. Will be going back.

Emma our host at miller and carter was fantastic very attentive. I said the sauce seemed a little salty and she was very quick to sort this problem out for me and issued me a new different sauce. She helped with answering questions I had on the menu. Thank you for a great service and great food really makes the difference.

Emma looked after us, highly recommended

Amazing food, amazing staff, can’t wait to come back, james mc was so wonderful, thanks so much

The best dinning experience. Food was so amazing, but our server Chrissie was even more amazing. She was so lovely and made us feel so welcome. Food was delicious. Recommend for a nice meal out

Recently visited Miller and Carter for my birthday and it was the best experience! Our server was Chrissie and she was outstanding, and the food was out of this world

Great dining experience, amazing staff & even better food!

great service from keira n food 10/10

Good steak, not excessively pricey, worth a visit- recommend the cheesy mushroom starter

Thank you Alison for your great service

Thought we would go back and give them a second chance omg wish that we didn't. Served raw chicken for a starter which was sent back then raw bits taken off and re heated. Then fillet steak supposed to be medium again raw. So sent back. Trouble was we were sitting right by the kitchen because I'm disabled and always ask for a booth and the female manager with the pony tail who has been there a while said " if I knew they were going to complain I wouldn't have sat them there !" Then you hear the chef complaining! It says on the menu if you're steak isn't cooked send it back because they have had steak school training. Well I don't know where. We have travelled all over the world eating steak in a lot posher places and miller and carter is supposed to be the UK one. Think again about the one in Laindon. Rayleigh we have no issues with in fact the manager from there was at laindon tonight. It's just ashame the other female manager was such an embarrassment to the restaurant. She even walks around with the attitude from the start that she really doesn't give a flying fk. Tonight was supposed to be about celebrating or commiserate a year since a lovely woman passed away and this is what we get. I'm just glad our second server was lovely and the new manager from Rayleigh. Please go back there because Laindon will bring you down sadly unless you teach the other manager some manners to not speak about customers whilst they are sitting right behind you!! Never have I had my bipolar disorder challenged so much to not be able to eat my meal. And leave a restaurant upset... Shame on you. I find it absolutely disgusting that the owner has not replied

Beautiful food and service. Chrissie our service was lovely and even gave my little girl a good luck chocolate in her dessert for her dance show we are heading to. What a lovely touch!

We had a lovely meal with the family. The service we received from Emma was great. Would definitely visit again!

great experience dining and lovely service from Alison

We tried on the first Saturday of the refit opening They were very busy Ordered drinks and starters they arrived quite quickly But then we waited an hour before mains When they did the lettuce wedges hadn't arrived and we had no cutlery The gravy was cold chips also and the steak that has butter on wasn't melting because they was cold as well I spoke to the manager and while walking back to our table the server that was on our table literally threw the lettuce wedges across the table by the serving hatch The manager apologised and reordered all our food Second time all arrived hot So we thought we would give it ago again mid week so booked and went on Wednesday this week Starters arrived great We hadn't even finished and they were bringing the mains to the table Once again no cutlery and no lettuce wedges Just feel there's no communication between the kitchen and servers Seems quite disorganised It's a big restaurant maybe too big in some respects

Celebrated my birthday here and Shelley was amazing! She was so knowledgeable about the food, the steak recommended was amazing! She made my birthday so special, so thank you Shelley!

Lovely dine in. We were looked after by the amazing waitress Jola. Very polite and professional. Thanks so much Jola you certainly deserve a payrise and credit to you!

Had the best birthday meal at Langdon hills! Shelley was so helpful and friendly, the calamari was so good and the sirloin was really juicy and full of flavour, will be back soon

Great food and service from Keith!

Emma was amazing and catered to all of our dietary requirements. Made our visit very easy and guided us through the menu :)

Excellent service from Emma and lovely food. Emma was attentive and very efficient. Very much value for money. Highly recommended.

Lovely meal, great service from Shelley

The new menu was amazing. Our waitress Emma was amazing too. Overall 10/10

Grace was amazing, couldn’t ask for better service. It was busy but she made the effort to communicate with us any wait times and make sure we was satisfied with our dinner.

Cheeky lunch with my wife. Lovely food and great service from Emma

The steaks arrive perfectly cooked and well rested. From our order only disappointment was the mixed vegetables as it didn't look appetising and did not taste that way either. I believe this particular branch just had a refurbishment. However, I did notice some cracks on the glass where we were seated. It did not hinder the experience, it was just noticeable. The staff were warm chatty, friendly and welcoming. Overall a really nice experience that I would enjoy returning to.

Very good service by Shelley nice and kind great food and drinks would come again good sized portions and it’s a very pleasant place to go for dinner

Excellent food and service.special thanks to Tracey who made our visit so enjoyable.we were a table of 9 who all enjoyed themselves.

Really lovely service Was celebrating a birthday and Alison served our party. She was very attentive and the food was very tasty and came out on time.

Shelley is a fantastic waitress Very friendly attentive and a real credit to miller and carter Langdon Hills

Shelley is very friendly and amazing.

Shelley gave us Great Service, atmospehere was super, surroundings good and food excellent!

Keith is the man. Fantastic service with a smile, will definitely be back!

Regulars at this particular Miller and Carter and Alison was very helpful today. Food, as always, was great. Highly recommend the Camembert mash potato.

shelley made our experience perfect. so friendly and helpful, went above and beyond to make my brothers birthday very special

Great service from Keith. Thank you

Absolutely fantastic!! Rib Eye steak was cooked to perfection! The best ever. The waiter, James deserves a massive shout out - he was exceptional. Once again, a fantastic meal.

Lovely steaks and great service. Our waiter Sam was friendly and attentive and made out visit thoroughly enjoyable.

Lovely experience, Grace was an amazing waitress and was very attentive, very nice. Couldn't have asked for a better attendant!

Excellent meal as always, tasty food and brilliant service from our server Sam

Sam our waiter was extremely welcoming, great customer service was very friendly and polite look forward to next time hopefully see Sam again

Keith couldn’t have helped us anymore than he did! Service & food was 11/10 everything was to perfection.

Our server today was Keith and very great service

Really lovely meal! Great service from James super helpful and friendly.

Absolutely lovely steak and our waitress Keira could not have been nicer

Good food and great service, Keith was very polite and really informative with recommendations.

Had a fabulous evening celebrating my wife's 60th birthday with family (table of 11). Food was all delicious and service from our great server Keith 👏

I had the sea bass which was amazing so was the t-bone steak Amie was our server who recommend the camamber mash and the bone marrow which was both lovely. Thank you to Amie for being a great server knows her really bubblely and friendly

Lovely food as always. Our server Grace was absolutely brilliant and very attentive. We Will be back again. My sons turning 11 today and was hes 1st time and he loved the food.

Great Food, Great service by Keith

Lovely food and great service from our pleasant server Chrissie. Newly revamped M&C was roomy and comfortable. Recommended.

Keith was such a spectacular server! Everything he recommended was absolutely stunning!

Lovely evening, great server, very amiable

Food was great! James was really personable and helpful. Thank you so much!

Keith our waiter was super amazing… he made us feel as if we were the only guest in the restaurant.

Had an amazing experience, Keith was very attentive and made sure everything was perfect Would highly recommend

Our waiter Keith was very attentive and explained the menu options wonderfully. Shame about the next door table watching videos on full volume on their phone though … why don’t you have a policy about this!? It destroys the atmosphere for diners. Honestly, no matter how lovely the restaurant, if the management allow that it ruins it. Keith our waiter was great though.

Allison was a fantastic server! She even gave my son a special little surprise as we was celebrating a promotion! Thank you Alison!

Great meal and experience with our server Keith 👌

Amazing dinner as always! We ordered the butcher's block and it was delicious. Our server was Keith. He was lovely and gave great advice on what to order.

Amazing service by Keith, food was lovely

Went for our anniversary meal, was looked after by Keith, it’s always a pleasure when he is our server. Overall the food and drinks were spot on and Keith made sure he looked after us during our visit.

We had an amazing experience with Jola. She was extremely attentive and very friendly. Hope to have her again next time!

Had a very good meal here. The food was delicious, served within an appropriate amount of time and all dishes ordered were pipping hot. Our server Grace was very welcoming, attentive and knowledgeable throughout our time here.

Shelley served us and was really lovely and friendly. Lovely meal. Thank you Shelley

Such a lovely experience, meal and service. Our waitress Jola was amazing and very helpful. Would recommend.

We enjoyed our meal and Alison was lovely

Today we were being served by our amazing server Jola, she was so sweet to us and we enjoyed the food , service was good.

Thanks for Amie,she was wonderful

Alison was lovely. Good experience

Amıe was verry polıte and helpful

Amie was very polite and helpful thank you Amie

It was a very nice dinner, the service was very good, the lady who served us was also very good at her job, thank you Amie😘

Excellent food and service. I had the 30 day aged Ribeye and it was cooked to perfection. Our waitress Keira was very friendly and hospitable.

Great meal. Great service by Sam!

We had an amazing experience today at Miller &Carter Langdon Hills thanks to Jola! She was incredibly friendly, kind and made sure we had everything we need throughout our meal, brilliant customer service Jola!!! Great atmosphere, service was perfecto👌food was amazing, great porsion size and very filling ☺️ Would definitely recommend and for sure we will be coming back !!