Mill house pub in Gateshead

The mill house has been around under various owners , and we've been for food during all these periods, especially Sunday lunches. However , the food under the new management is off the scale. We've been for Sunday lunch in many different places but this Sunday the mill house blew them all away. I had the trio of meats which were perfectly cooked , a wide range of veg , the crispiest roast potatoes ever , a stunning Yorkshire pudding , with perfect gravy. Creamy mash and swede hidden under the meat. Delicious. The staff were friendly and attentive and made our visit a joy. I've seen some bad reviews which puzzle me and ok maybe it's a couple of quid more than a lot of Sunday lunches , but you get what you pay for , and this is totally worth it. Ignore the negative reviews and give it a try. Book in advance definitely , and enjoy the food , scenery, ambience and the friendly welcome.

We have become regular diners at this fantastic venue. The service is second to none. All the staff are so friendly. The food never disappoints. Highly recommend .

We came here for dinner with the family for dinner. Firstly the menu had a great selection to choose from. The burger I ordered was 10/10 cooked perfectly. My family all agreed their food was also amazing, from flat breads to slow cooked beef and lamb cutlets. We had 3 children with us who left with very full tums, great portion sizes for all. The staff were friendly and provided a great service, the restaurant overall had lovely decor the ambience perfect, feeling snug on a cold evening. Would definitely be coming back and recommending as a new go to!

Enjoyed my visit to The Mill House last night. Met one of the new owners and like the many changes they have made. Great service throughout our night and excellent quality food. We will be back soon! Would recommend.

Attended Friday night as part of a large family group.after seeing lots of pictures and reviews the place never disappointed. The pub itself is beautiful, well kept and is welcoming. The service was great, they did a fantastic job considering there are so many rooms to manage. And every room was busy. Great menu with lots of choice from traditional fish and chips (which I seen being served and looked fantastic enough for two !) to morrocan style lamb on flatbreads. All of the dishes ordered was beautiful and everyone left very full. So much so we had to take out puddings home. Which was just as nicely presented in the takeaway box. In fact we enjoyed it that much I didn’t get my phone out once until home and managed to get the wisps cheesecake 🥰🥰

Simply one of the best in the North East. This restaurant serves high-class food. It's in a league of its own. The menu blows me away. Hats off to the kitchen staff serving amazing food. The ambience around the bar and restaurant is so good. Staff are just so friendly and very efficient. Well done to you all .

Been twice since new owners have taken over. Really pleased with the service. Someone there to greet you when you go in and say goodbye when you leave. Previously you’d often stand around like a spare part waiting to be seated. Food was lovely, everything we had, we enjoyed. Nice atmosphere too. Only complaint is the second time I ate there , I asked for the gf fish pie and was told sorry we don’t have the gf one. If the menu says you have gf available, then you should have it as available. Really hope to be able to have it next time I visit.

honestly it must have been kids night, pathetic service from start to finish, place run by bairns had the oriental burger , think it came from iceland, complained ( got the feeling that its quite a regular thing), daft young boy said the chef was " sorry", spoke to the waitress asked for the manager , theres 3 of them apparently, but strangely not one on duty avoid at all costs

We have tried many of the local pubs but got say this one beats them all cant fault them at all the food the staff the atmosphere they tick all the boxes we recommend you give them a try you wont be disappointed chris and cath

Amazing Sunday lunch! Can’t fault the food and service at all. Only critique would be to have cutlery already placed on the table in bar area as had to wait looking at the beautiful Sunday roast and unable to eat it straight away! However, it was a busy day and the team were constantly on the go. Also dessert was delicious. Can’t wait to return!

Nice location next to Lake and decor of venue is good . Unfortunately food lets it done . Certainly not the standard I experienced last year .The menu is comprehensive and appealing but they didnt even deliver as advertised on the menu . I asked before choosing if anything not available but the waiter advised all menu available . We ordered Lamb Kofta , Greek Pork with portion of chips and Scampi . Only the scampi came as advertised with fries and peas and a good size portion of scampi . The Lamb Kofta was described as on a flat bread with coconut and lime and rice , salad and mint yoghurt . The bread was dry , the rice was plain white rice and the yoghurt a pot of sou rcream .The Greek pork was described as pork chop smothered with tomatoes cucumber and onion with a tzatiki dip . This came with flatbread , no tomatoes cucumber or onion but a few salad leaves and the same pot of sour cream instead of tzatsiki. We mentioned to the waiter , he took the Pork away and returned with the tomatoes cucumber and onions on top of the pork and a pot of suspect tzatsiki . It tasted like tartare sauce with mint added !! He also gave me a bowl of rice that the chef had done . It was orange looking and when I tasted it , it almost burnt my mouth it was so hot with chilli . Obviously my penance for complaining. The peas had a piece of pasta in but we didn't bother mentioning as we had enough of the poor standard . Throughout the server was polite and he deducted 25 % off the Lamb kofta meal and 10% off the remaining meals . We meet often for lunch and this was not a nice experience and we wont be returning . It would be better to have a simpler menu and serve as advertised.

Really want this place to succeed as it was always a great place for food and drink, but I’m afraid it might not. Have been in for a drink a couple of times and you’re not allowed to just have drinks in the nice room at the front (despite it being almost empty everytime we have been) but have to go in the back which is not as cosy or welcoming. Wanted to try the food last time we went but only 2 vegetarian options on the menu (pizza or risotto) despite a full veggie menu on the website. Was eventually told that a new menu was coming soon so can only hope that will have a variety of dishes. We therefore didn’t eat and doubt we will return again soon. The amount of different menus on different days is confusing, feels like they’re trying to do too much. Staff not particularly attentive either, often just chatting at the bar which doesn’t give a great impression. This place has such potential it’s a real shame.

This was always our regular . It’s had lots of teething problems since its reopened. It’s still not back to its former busy self but it does appear to be picking up. We pop in most weeks for a drink . Last week we visited twice. My daughter had the pizza and drink deal for £10 which is brilliant. She had tried to have it the previous week but they had no pizza dough so she was a bit gutted. Faith restored though when she had her pizza last week. I had a taste and it was lovely. Me and my husband then visited and he had the lamb kofta flat bread with a portion of chips ( had to buy them extra) chips were lovely . The lamb kofta was nice but tiny portion of actual meat. Overall nice. The new chefs clearly doing a bit better than the ones they started with when they opened. Hopefully it will build back up to the popular place it was.

Booked a table which was not ready when we got there. Gave menus and told the guy would be back to take drinks order he did not after 15 mins had to ask for drinks. Waited a while for drinks to come which was not acceptable as place relatively quiet. Again had to ask if we could order food. It took 45 mins for starter to come . When the plates were cleared I asked if the menu did state that the prawn salad stated galia melon she came back and stated the menu was a typo. Ordered mushy peas with Sunday lunch the guy came back and said no mushy peas only garden peas. The waiting staff should know what they have and don't have.From start to finish were in 1 hour 10 mins. We will not be back. Totally unacceptable 👎

This is a subjective review. We went to the mill house having being regular customers prior to its new ownership. There has always been a lively atmosphere here however during our visit we were surprised to see only one other couple at 1pm having Sunday lunch. It was always packed before! I ordered the beef and I couldn’t cut it. The veg wasn’t that nice and was luke warm. We had a dessert, I wouldn’t usually bother but was still hungry after leaving over half of my lunch. I ordered sticky toffee pudding. It was ok but didn’t have the texture of a pudding and the custard was cold. I’m not a complainer in restaurants but sadly I wouldn’t return here, disappointing to say the least as this used to be one of our favourite places!

The pies were very dry though when some gravy was offered that made them more palatable. The duck breast was a disaster. It looked okay, the outer thinner part was fine but when cutting the thicker part it was raw and bloody. I wouldn't eat it and when the waitress came and asked if everything was okay I pointed out that the duck wasn't cooked properly. That was it no apology, nothing. The bill came we paid and left.

We have been to the Mill House numerous times before the closure and twice since they reopened in November. We have always had a good experience and rated the visits very highly. However, following a poor personal review by a friend, we decided to check it out again for ourselves. The Sunday lunch was very poor quality for both my wife and I. The base veg served on the plate (mashed potato and turnip) were barely warm, mainly because the serving plate was cold. Worse was the roast potatoes which were uncooked, raw and inedible. The side veg (cabbage, green beans, carrots and broccoli) were all hard. I would say they were only heated in hot water rather than fully cooked. Finally the meat - the “slow roasted” topside of beef was tough and the lamb (£3 supplement) was a single 15mm thick slice of predominantly fatty meat. As previously mentioned, we have been regular customers but will not go back until we have a personal, positive review from someone we know - very disappointed. We did feed this back to the front of staff member.

There’s a new menu but it’s always great food anyway ,really enjoyed our meal and the staff are so attentive ,it’s nice to Meet Andrew the main man ,he gets stuck in doing table service ,and the friendliest guy ,he’s on the ball for sure ,I recommend this place 100% and it’s a nice setting ,especially in the summertime,outside seating overlooking the fields ,there’s plenty of parking on site ,so no problem there ,and we really like the decor it’s a cosy atmosphere which lends itself to us staying too long ,not a bad idea,do try it you won’t be disappointed

Me and wife booked for Sunday lunch which was very poor . We ordered the lamb which was £3 extra for each meal ,the vegetables were only luke warm and the lamb was the worst we’ve ever tasted! It was so tough & you struggled to cut it . We complained to the head of staff which she offered us a 25% discount and free desserts. Accepted the 25% discount but not the desserts . We were regular’s for Sunday lunch before this pub closed and reopened under new management but we will never return for food after this poor experience

I booked a table for 20 people to celebrate our mams 80th birthday. The area we were given was ideal , we had enough space to move around and chat rather than all being sat in a row . Food was delicious and the staff and service were great. I would totally recommend this venue for such occasions

We've just been and we were really happy with our food. We ordered the Lamb Kofta, Steak & Ale Pie and Mill House Burger. All were freshly prepared, good size portions and tasty

Limited menu on Christmas Eve was very disappointing. Restaurant didn't offer vegetarian options and kids' menu. Communication about these limitations before booking would have been helpful . Not recommended .

On Sunday, December 24th, there was no kids' menu, and only five main items were available. Unfortunately, when we tried to order, we were informed that two of them were unavailable. It was very disappointing as it was supposed to be a Christmas Sunday family dinner, but the evening was ruined. The staff was not very helpful. Not recommended.

Really slow service, lots of the menu unavailable, food took ages to arrive and it wasn’t great. Nachos seemed to have been under the hot plate for ages; congealed cheese and hot guacamole! Think they really need some extra staff. Wouldn’t hurry back

Phoned to book a table a day in advance. This was accepted but when we arrived it had not been logged - despite the girl taking my phone number and details. It became apparent we were an inconvenience to the waitress who seemed frustrated at our arrival and prior booking. We were then advised the food time would take a long time due to a large party ‘that had already booked’ - said in a manner as if we ‘hadn’t’ and as if they would prefer us to leave instead. We were also advised they were ‘under staffed and overworked.’ We ordered food, elements were missing which I chased this at the bar - again was made to feel like an inconvenience. We then appeared to be ignored until we were finished the meal and ready to pay/leave. Food was average, service very poor.

First time back since it reopened, has lush Sunday dinner with amazing gravy and it came with plenty of veg too! Will defo be back

Missed going to this restaurant it was closed for a little while which was a shock as it was so popular,but thankfully it’s open again ,had a lovely meal as always , nicely prepared,ample servings ,I can never finish it ,which is a shame ,but certainly no complaints,it’s a lovely cosy atmosphere ,lots of different areas to sit ,decor is great ,and outside seating great in the summer and it’s a nice spot on it’s own with open fields ,staff are great very friendly and attentive ,always look forward to going here

Really poor service. No one asking if you want drinks. Had to keep asking young girls for them. One just didn’t bring them at all and we had to chase them up. Was there 4 hours and had 3 drinks because of slow/ lack of service. Saw two tables send food back. Ours was OK but service let it down and won’t be back.

Was greeted my young girl who said we don’t have any food available then it was available, absolutely terrible attitude and asked if we are leaving.we decided to stay and the food was very nice but hadn’t finished eating when she started clearing the table,told...

Excellent service from the start all the staff are so friendly and helpful, meals were spot on and delicious,I had the Veg Nut Roast ,best I’ve had ever ,would love the recipe,Anya was our server in the main .lovely young girl so attentive,but that’s not...

Would not recommend this pub! We have just arrived home and have not eaten. We arrived at 6:10pm and ordered food at 6:20pm. First of all the waitress said that I was unable to change new potatoes for mash potato and had to pay an...

Our drinks orders were wrong, even after the manager came over to check because our waitress couldn't hear (which is totally understandable and wasn't a problem). I asked for no ice with mine because I have sensitive teeth and the whole table's came without ice,...

Hi we visited for food on Saturday a table of 7. 6 adults 1 child.. Whilst I can't fault the food the service was atrocious From ordering to recieving our meal it took almost an hour and a half. We'd ordered bread to go with...

My in laws and I visited this establishment on the 18th March. To start service was painfully slow. When our order was taken, my mother in-law explained her vast allergies and explained that everything needed to be simply cooked plain and without dressings. The meal...

I'm a regular customer but when we visited on Friday had the best fish and chips I've had. It was a bit to much for me and regrettably I had to leave some. Lovely staff too.

Sharon was really friendly and bubbly.loved the decor and music.good choice on menu. The food was fresh anx really tasty! A really nice atmosphere and would deffinately visit again. Plenty parking and easy to get to,

Not sure if we were just unlucky last night, or if standards have slipped in general, but we came along for tea and were really disappointed. I was informed at the bar that my partners first choice - steak pie - had run out ((fair...

I attended for Sunday lunch with my sister for her 65tg birthday. I attend here at least once a month and have to say I have never been disappointed in the past. My sister had the beef which was ok. I ordered lamb which was...

Been a while since we had food here , always been a favorite and on our doorstep. We pop in for drinks every few weeks. We opted for a Camembert and scotch egg alongside our drinks. Was gorgeous as always.

Brilliant experience. The staff are really welcoming and the food was great. We both ordered burgers with a bottle of wine to share. Will definitely be back.

Would of give it a five but for one issue, didn’t want chips with my gammon wanted to swap with baby potatoes to be told by the head chef it cannot be done whys that then ? cos you have them with other dishes, sorry...

Called here for my husbands birthday early Saturday afternoon, we sat for 20 minutes before our drinks arrived. 10 minutes later someone came to take our order. We ordered fish and chips but were told none. My husband said it was maybe an idea to...

We visited for a Sunday dinner just after the usual massive rush at 12. The place looked really welcoming and cosy. When we entered we got greeted with a sign saying wait here to be seated. So we stood and waited. There was around 6-7...

Decided to come and try, as we haven’t been for a few years. Service was really good and food was nice. A few more choices would be good.

Staff were really unhelpful, inflexible with regards to slight tweaks to order, waiting time for drinks and food was ridiculous. We discovered when we got home that they had not taken the £10 deposit paid for booking online off our bill and have been trying...

We booked our son's 21st birthday meal late in December, for a table of 18 guests including children. We were welcomed & seated in a lovely cosy area in the conservatory with space set aside for the birthday cake & balloons. Staff were very friendly...

Had an amazing Christmas Lunch here today. The place had a lovely atmosphere and the staff could not have been more friendly. The food was excellent with the service to match - with staff checking back regularly to see if we needed anything, despite the...

I usually like this place but today the service was TERRIBLE! I visited with a group of friends, we all ordered a roast dinner. One of my friends Yorkshire pudding came burnt and completely inedible, when she asked to exchange for a new one she...

Food was really poor. So disappointed as it’s right round the corner. Special Xmas meal for me and my mam which we were both so excited about… I didn’t actually eat the food either, no apology or anything.

Waste of time looking at menu - the list of what they didn’t have was longer than the menu. 1st choice of main lambs liver they didn’t have. In meantime no beef pies or beef burgers - 2nd choice of sea bass - again none...

Served by the lovely Jess. Super attentive, always smiling. Beautiful food, lush interior, warm, cosy atmosphere! I will definitely be back to try their Christmas fayre menu. A thoroughly enjoyable experience❤️

We go here quite a lot as the food is generally good quality and value with okay service. Not sure what has happened recently as everytime we have been on a Sunday in recent months the service has been getting steadily worse and at time...

Food Dripping in Oil and not as described on menu Manageress embarrassed and explained wasn’t her normal chef, 2 table close left and soon as they left another diner walked and was taken to this table with no wipe down prior yes not in covid...

Thank you for lovely lunch experience. Food was beautifully presented and tasted amazing. Would definitely recommend banoffee pie and sticky toffee puddings! Kelsie provided a very attentive, friendly service. Thank you! 😊

Oh dear we have always loved this place but after today not sure we will return on a sunday Braised beef wasnt like it was last time. Very sweet gravy and fattymeat. Pizza the smallest i have seen not sure if there is another cheif...

Have tried this place a dozen times now hoping it would get back to its former glory but I have now admitted defeat as it will never get back to how it was. Food quality is poor, expensive and service is sub standard. You have...

Beautiful surroundings and a clean modern interior. Food was amazing and was a challenging size to finish off. I opted for the Chicken, Gammon and Leek pie which was full of flavour and was really well presented . I would recommend to everybody

Superb service by the lovely Kelsie and excellent freshly prepared food made from natural fresh ingredients. Can highly recommend.

Went for a few drinks and ended up having tea. Absolutely delicious. The improvement with the new manager/owner is huge. Compliments to the chef.

Blown away by Sharon and the staff, really nice atmosphere and top quality food! would highly recommend, the Nickerbockerglory can only be described as a taste explosion in your mouth! On completion of our meal we all agreed we will definitely be back again 😃👍🏽...

Thank you so much for your hospitality tonight it was the best service we have had bar none. Celebrating our sons 17th birthday was fantastic... food... setting... customer service absolutely outstanding x

Stupidest rule I’ve ever heard of. I can’t change 1 ingredient on my pizza, so there’s pepperoni, chilli and onion. I don’t like pepperoni so asked to have tomato instead. Apparently this chain of restaurants won’t let you change 1 ingredient because there’s not an...

Our first visit for Sunday lunch! Turned up without booking and received a warm welcome from walking through the door by Shaz! Drinks order was taken straight away the drinks arrived promptly food order was taken and food arrived quickly. The food was hot and...

Amazing Sunday lunch...as always! This really is the best Sunday lunch in the North East. Matthew serving today was lovely 😍

We have been here many times and have never been disappointed. We were served by Kelsie who was very pleasant and professional. Very attentive. Food and deserts were delicious. Quick and efficient service.

It’s a lovely place and the food was good. Regrettably the experience was ruined due to waiting for the drinks longer than the food additionally they had to be request no less than 3 times then only half of the drinks were provided and again...

Food was lush. I had pizza and it was delicious. Cocktails are pretty good too. Chloe from the bar was class, made our night.

Beautiful food, huge selection and fantastic service by Kelsie! We will definitely be back very soon :)

Love the decor, music and general atmosphere! Fab food, too many delicious things to choose from and wonderful service from Kelsie, will be back!

Had a meal here this evening, we have been before and enjoyed it, sorry to say this time it was awful. I ordered a white wine which came with ice!! , being in hospitality i would always ask if the customer would like ice as...

Paid a visit for Sunday lunch . Arrived early so had a short wait as our on line booking hadn’t went through . However the floor manager found us a table albeit a large table for around 8 people. A booking mix up meant after...

Had a lovely meal at the Mill House - fish & chips for hubby and the seabass was to die for! Kelsie, our waitress, was superb!

Great food and good vibe here! Jess was our waitress, who was attentive and very nice. Nothing to much trouble here, and the food was amazing! 5 Stars all the way!

The food was all great, the Parma Ham pizza was fantastic! They were super busy but Jess was friendly and professional, and kept us updated on any waits/out of stock. Also so helpful in managing an allergy! All round great night 😊

Lovely place with great food and atmosphere. Sunday lunch is amazing! Abi our waitress was very friendly and helpful :) Thank you!

Fantastic restaurant. Visited with family members. Had not pre booked but the staff were very accommodating and found a table for us. From the moment we walked through the doors the staff were very friendly and helpful. Our waitress Kelsie could not have been more...

We’ve just left The Mill House after an impromptu visit for dinner this evening. We’ve been a few times in the past since the refurbishment and we’re put off by the parking previously but he no problems this time. We are so pleased we chose...

Five star rating as good and service were excellent. Took my mother for a little treat and couldn’t fault it. I had the chicken pie ‘excellent’ and my Mam had the chicken supreme which she also thought excellent. Great service from Kelsey All in all...

Decided to treat myself to a Sunday roast, and from the phone call before visiting to the end of my visit the staff were very friendly, welcoming and charming! The food made it all the better, I went for the beef brisket roast with a...

I went there yesterday hoping to get a meal, I choose healthy options, so I chose a gammon steak and asked for a full salad instead of chips, the poor waitress said she would have to go to check, I was then told it comes...

Decided to head out on a Thursday evening to the mill house, got seated and did the drinks order. Asked what they didn’t have 3 items all gf which was a bit of a bummer as my wife was gf. After chopping and changing we...

Arrived for an impromptu visit with a friend, the wine was nice. Food was very bland, rubbery and tasteless. But the main issue was the staff, cold and unfriendly. They gave the impression everytime we ordered like we were interrupting a conversation and we were...

Awful. Just awful. The beer was off, tasted of vinegar. The fish (from fish and chips £12) look like it had been won at a fair. The pizzas were small and expensive. When they had toppings they were scant and looked lost - 6 pieces...

We were very excited to taste the food from the Mill House as it looks lovely, the decor is amazing and the food did meet our expectations (roasties ruined it tho, hard in the middle not crispy like a roastie should be) however the service...

Went here for my Birthday. Waited at the door to be seated and we were ignored by members of staff one actually turned her head when she saw us! We asked for a table at the window and was told yes then this blonde lady...

We visited The Mill House on a Saturday afternoon and we were very impressed with the staff who were all courteous and helpful. The food was absolutely delicious. We will definitely be back.

My friends and I dined here this evening and what a lovely experience we have had. We were greeted by a young man who escorted us to our table. He took the time to ask what the occasion was and made us feel very welcome....

We booked a family birthday party here on a Tuesday Evening! We were allocated a large room at the back which was perfect for the group size. However this was the only thing that went right during the evening! From the start the service was...

We attended on Saturday 9th April for my son’s birthday. Although the Mill advises as having award winning pies their was not a pie available from the menu nor was their any fish or liver, which left a limited amount to choose from unless you...

We attended for a family meal as we were celebrating a birthday. It was ‘ok’ nothing flash. The service was ok and the waitress, although quite young, did ok. A member of the party wanted to change a main aide of mash to chips, but...

Visited for lunch. A good part of the menu was unavailable. Ordered the calves liver, which was described as “pink” on the menu. The liver was pink in places but mostly raw. Pointed this out to the waiter, who could see a lot of the...

Best Sunday lunch we've ever had. Beef was cooked to perfection, and all the veg was lovely. The staff here are so nice too, always go the extra mile to make sure you're happy. Couldn't recommended highly enough!!

Ordered:- The mother clucker burger which was absolutely tasteless, disgusting herb cheese inside, chips were cold. Then had to wait ages for a hot portion. Salmon with noodles, the. Salmon wasn’t fresh The steak and Guinness pie, the meat was so full of gristle which...

Really shocking, we were seated almost straight away, however waited 10 minutes with absolutely no acknowledgement from the waitresses despite them going to nearby tables and having eye contact with us. We didn't even get to order drinks. As we walked out we went past...

Simply excellent. Staff were terrific. Friendly, cheerful, professional and efficient - particularly Sam, the young lady who served us. Thank you. We placed our order and it came in good time - maybe ten minutes - which allowed us to get comfortable and take in...

Can’t fault the food but staff were not attentive at all. Post dessert we waited 20 minutes for plates to be cleared and offered the bill, neither of which happened so we eventually just got up, paid and left. This was on a quiet Tuesday...

Deplorable service with no customer understanding nor respect. Cancelled food order and left. I would suggest the owner of this establishment reviews their managerial choice and policy to employ. A rude and frankly careless attitude and flipant verbal comment by manageress on leaving the establishment....

Will not return, we have visited several times recently and although service is never great the food is actually quite decent but each time we visit there is an issue with very poor service and ridiculous rules. Very regulated about where you can sit although...

Had Sunday lunch today , gorgeous. From the wonderfully friendly welcome to the waiting staff , could not fault it. The meal was the nicest Sunday lunch we have had for a long time . We’ll definitely be back . Thank you for a lovely...

First time here today and it’s got to be the best roast I’ve ever had omg was lushest also the staff were fab great workers defo visit again x well done to the team x