Mill House in Cheshire West and Chester

Me and my friend attended for lunch the food was excellent very hot and served very quickly,,staff very friendly ,helpful we had Ollie serve our food ,Mollie did check back and had a chat and Anna is the Head chef so well done to you all you are a credit the the company....

the food was okay food came fast the tables are sticky and the place is clean over all my nan never eat in places like this but she loved it here as her food was good and tasted fabulous their was a lad who understood my nans allergies and helped her pick a meal perfect for her he deserves a raise

Food is good value for money and always tastes good. Staff are polite and approachable. Overall nice place for a bite when we visit the retail park or don't fancy cooking. Feel like there have been many improvements recently (following new management I think?) and it shows! Will certainly be coming back.

Waited over an hour for a portion of onion rings, they were alright when they eventually came, waiter seemed like she couldn’t care less

Quick pit stop while shopping, lovely meal steak was excellent and cooked to perfection.service was quick and attentive. Match was on as well so if wasn’t driving/ involuntarily shopping would have happily stayed longer, alas wasn’t able to.

Is quite hit and miss this place ,some items are not on the online ordering such as gravy and curry sauce. The chick n mix has definitely got smaller but not smaller in price to reflect. Wouldn't recommend ordering on the app as the drinks take an age to come. Food also took a while considering it was not busy. Presentation absolutely awful. Quite embarrassing as was taking my mum out for a meal. Very hit and miss.

From the moment we arrived the staff were very attentive and friendly. Service was prompt and my meal arrived on a nice and hot sizzling plate! Portions were generous, and all members of my family thoroughly enjoyed. Will be returning again as definitely improved since my last visit at Easter. Keep up the good work!

Food was lovley and fresh, staff were great, very affordable and friendly staff and cumstomets would recommend and will be returning

Slow service, boring tired food which arrived cold and tatty pub. The management clearly don't know/ care what they're doing. Waste of money there are much better pubs locally .

Went in for a Sunday Roast which was nice, but definitely recommend the pie. Our server Jacob was absolutely lovely, very cheerful, polite and attentive. Just a genuinely very polite and pleasant person which made my family feel welcome. He's a credit to the team :)

Great service from Chablis, Jacob and Adam. Nothing ever too much trouble and always a smile from them. Looking forward to the next trip.

Good choice of food and drinks . Affordable prices . Lovely atmosphere. Free parking . Close to many shops .

Last review was a 4 but now its a 2. The place is just to hit and miss . Staff on this occasion especially one particular young large lady behind the till was really rude. Instead of being hello what can I get you your...

I’m not going to mess about here…. I honestly wouldn’t let a dog eat the food there. Me…. The misses and kids went this afternoon! Food was cheap, but there was good reason for that! My burger looked (and tasted) like the kitchen staff had...

Absolutely appalled by the manager of this establishment. Martin is rude and so unwelcoming, I felt like I was an inconvenience to him. The food was disappointing and when I raised a complaint with Martin he dismissed me with telling me that he was ‘busy...

What has happened to my once favourite place to eat? Been twice this week and my review has gone from superb to disgraceful. New chef? The steak was over cooked, fatty and grisly… totally inedible. The oil used for frying the chips was disgusting, obviously...

Have been here many times in the past and the food had been excellent,whether the managment has changed hands over the past few yrs i cant say but the food is not nearly as good nor the promotions they used to have, while the staff...

Please check out the cigarette ends and rubbish outside before you feed yourself and your family, the reviews are so bad the managers and staff are discounting drinks for people that leave false positive reviews .

Don't bother. We visited a couple of months ago, didn't order as most of our chosen options were not available. Same again today - our first 3 choices were, again, not available, in addition to no ice, or lime cordial. At 12pm on a busy...

I would avoid this place , it’s really really dirty and the staff, in particular the manager are incredibly grumpy and rude The bathrooms are famously disgusting The food is your usual microwave yellow rubbish Take some hand sanitiser

Staff friendly,was sat down quickly. Good menu choice. Food wa extremely quick and very tasty,good value for money. Would come here again.

If the bar staff behaves the way she did with me today , I wouldn't be suprised if you had any customers at all before long . I went on the website to raise my concerns about the staff member , but was unable to...

Been here a few times and never had bad service. I went yesterday and they were having a few issues with staff but the lady manager was very apologetic, so I had a drink while they waited for chef to arrive, and I had a...

It is many years since we visited the Mill house and just like many of these pubs built around this time they are crying out for a refurbishment but even by updating the tables it would give the customer a feel of a cleaner environment.The...

Waited a while for food when it came chips were cold rest was ok but the actually cleanliness of the building is disgraceful thick dust on dado rail food on walls dust on chairs carpet not been cleaned in a long the me the ladies...

Had a birthday meal here and had a lovely time. The food was excellent and fantastic value for money. The service was great. Jess, Courtney, Mo. 😀

Booked here for my daughters 13th there were 11 adults and 12 children. The food was lovely I think the lady that served us Charlotte the duty manger was young man with short black hair stocky build. There was fantastic throughout thank you for everything.

I visited the Mill house for a bit of tea before the cinema. Haven’t been in years and thought we would give it a try. It is fair to say I will not be returning. I killed four ants at my table, moved and notified...

I would like to thank Charlotte who accompanied me and my partner on bank holiday weekend ( Easter) she was very busy and worked very hard to make sure our visit was successful, their was a miss app with our meal which we waited over...

We had the ultimate feast to start was amazing. We had 4 very good mains. One main was the Philadelphia steak which came out with excess steak juices as though it hadn't been rested. This was very off putting. Spoke with Jack the manager and...

Came here yesterday for some lunch after shopping. My Mum, Sister and myself all ordered the same thing which included chicken wings.. they were completely undercooked!! The table, windowsil and highchair were absolutely filthy and sticky! Myself and my Mum now both have food poisoning,...

Accessible wc filthy second complaint. How clean is it where you can't see!! Complained last year thought I'd try again but nothing had changed food bland surf, turf and cluck. No action from management, Will not be going back

We are pretty regular to this pub and normally impressed with staff and customer service we receive, however. On this occasion we found the girl taking our order at the bar to be rude and very abrupt, she didn't even ask for My table number...

I have been to the millhouse a number of times and have usually had a good experience. I visited recently and wasn't so impressed. When arriving we were told there was about a 20min wait on food. That was fine as we were having a...

Been the mill House a couple of times, always reasonable prices for food, staff are always friendly and helpful. Food is always really nice

Went here with friends for an evening and the food was lovely and we had great service from team especially from Lia. Very lovely environment, very welcoming and would definitely come here again!

I really enjoyed my meal, my evening & the customer service . Especially from Leah, who was serving us.

Booked a meal for 19:30 for me and my boyfriend for his birthday, we walked in about 2 minutes before 19:30 and said I had a reservation, first thing the “ chef” shouted behind the bar “ I was just gonna close the kitchen” which...

Had a really good meal and excellent service at the millhouse. Unfortunately there was a little something in my burger that cut my tongue. I had almost finished my meal at this point. Probably just some by product of the beef. I made the ladies...

Love coming here yano, Leah is forever on hand to help an no request is ever too much!! Girl needs a pay rise! Food is always spot on forever leaving full bellied! 10/10 will return!!

Good vegan burgers and great to see staff with smiles on faces. Leah clearly enjoys her job added personal touches. Made me and my misses feel right at home

Booked the Mill for a family meal and the service, food and beer was really good. Particular thank you to Mo and Chabs added to the Experience and we will definitely return.

Really enjoyed my family lunch at the mill. Polite and efficient staff with lovely food. Definitely recommend!

We booked a table for 25 family members! - We opted for the festive menu and the food was excellent! - The burgers were amazing!! Thank you Martin and all of the staff for looking after us! The service was EXCELLENT! (as always)! I would...

Really Amazing food. Service was amazing. Thanks to Leah and Mo on the bar. Would definitely recommend. :)

Me and my partner visited the pub today and even though we had unpleasant company on the table behind us they couldn't have been more wrong about the food or service which we thought was excellent and tasty. Will not hesitate in returning and recommending...

Just want to give a big thank you to Chablis and the rest who were attentive and polite. Nothing was a problem, replaced my mother in laws meal (too spicy for her), fabulous food and service, 5 star's!

Wonderful customer service, very attentive and a good selection, Chablis was very helpful and instead on bringing the drinks over to the table

Went to the mill house for some dinner ordered Mac and cheese was Very tasteless and not up to standard but management (Chablis) delt with the concern very well and very professional - in return for the meal we received a free drink and waffle...

Great visit at the mill. Plenty of options, good food, quick and helpful service. Bar staff are full of personality. Love it!

Ordered a cheese burger with bacon for myself and a chicken mango fillet burger for my wife. Mine was missing any bacon but was ok. My wife’s was cold, but not just cold, it was absolutely freezing as if it had just come out of...

Went for some lunch with my family decided on the crispy chicken and chicken fillet chips coleslaw Came to the table crispy chicken was cold . The fillet was cold to very dry when I pulled it apart.I only ate the chips !! My husband...

I came for food with my friend and thought we’d chance it instead of the usual running hare. Safe to say we won’t be returning. I ordered the lasagne which mid way through I noticed a hair in my food, I think the waitress saw...

Visited this week, lovely friendly staff, although busy we were served quickly. Wide choice on the menu and something for everyone including kids. Enjoyed our meals and will return again soon. Thanks

Really clean inside an out, delicious food, brilliant atmosphere, great staff, our new favourite place!

Went today for dinner. Ordered 3 meals cheeseburger and chips, chicken burger and chips and the LARGE fish and chip platter. All 3 were overcooked and I've seen bigger kids meals. The fish platter, once I had taken the 2 pots of sauce and the...

Despite it being a busy night staff were calm relaxed and friendly making us feel welcome and well cared for. Food was really reasonable and we all enjoyed our individual choices - I went for the big Mexican challenge which definitely defeated me but every...

Popped in on our way home for dinner. We were able to get seated quickly which was good the staff were friendly and helpful, but the tables were sticky and we were unaware that they offered a Sunday dinner until after we had ordered as...

We stopped here for lunch while shopping. The staff here are excellent. Slight issue with one of our meals was immediately sorted. I would definitely recommend and we will certainly come back here whenever shopping.

Visited last night, lots of food out of stock, food that we could have was over cooked, chicken and bacon were rubbery, fried onions were not fresh, peas were anaemic. Schnitzel was burnt to a crisp, looked like oil in fryer hadn't been changed in...

Came for a meal, staff where really friendly. Plenty of choice on the menu & they try to cater for all allergens.. great option for a quick bite but make sure you book as they can get really busy. Lovely family meal before the cinema!

This is one of our many visits here. Brough family this time brilliant food. 2 gammons and chips £11.99 and served on a hot plate. The chicken and bacon salad is wonderful thank you again for another great service.

Visited recently whilst meeting a friend after work. Staff were pleasant when getting served but when the food arrived it was very disappointing. I ordered the XL Hunters Chicken which was supposed to be served on the sizzling skillet with fried onions and a large...

Menu has stayed the same for ever. The vegetarian options are rubbish as I'm sure it depends on who the chef is on the day as to the quality of food you get. Never see staff wash hands. Toilets always stink. Instead of spending money...

Dropped by the Mill for a feast. All three of us left with very satisfied bellies. Steak and Ale pie was mouth-watering. The staff were brilliant and attentive. Very relaxed atmosphere. Will be going again as soon as!!

Me and my friends went to the mill house for lunch, we were not disappointed, buy one get one free on the burgers. Amazing value for money and fast service, the staff are so friendly and welcoming. Compliments to the chefs! He was very easy...

The cask ale was off, and our scampi was delivered with an apology that they had no tartar sauce. If we had been advised of that when we ordered, we would have chosen something else. Food was hot and cheap, but will not be back.

We had looked at the menu online and looked really good When we arrived we were seated quickly My partner went to the bar to order and get our drinks Came back and realised his glass of coke had pink lipstick stains all round the...

Called in for lunch and a catch up… was served by Leah who was very friendly and hospitable. Food was fantastic. Highly recommended

Come here often for drinks! Always receive a warm welcome and friendly service from Jordan. Thank you ever so much!!!

Jordan is literally best human alive. Makes sure everything is perfect and puts love in every drink. Every time I walk through the door, I receive the warmest of welcomes. Thank you for being amazing.

Lovely place to visit. Food was rubbish, cold and very greasy. Couldn't sit down and relax as to many kids are running around and it's very noisy. Wouldn't recommend

Regular visitor for a quick after work pint after work. Always get a friendly welcome. Great staff and management.

Fantastic food and drinks staff are great and the service is always great, very grateful to Jordan and the team

Big thanks to Jordan and the team for making our visit great! Very friendly and helpful and really nice with my daughter. Will definitely be visiting again!

Fantastic food, great service and very friendly and helpful staff will defiantly be coming back.👍👍

Really enjoy going in for the food and the staff are always friendly and helpful. The gluten free is always really nice

Visited with a friend for a catch up, great social distancing measures in place which made me feel at ease, got to choose our table with recommendations from the waitress. Good menu options, not too long to wait for food, and it was cooked to...

I was new to the area and was looking for a near by local to drink at so decided to wonder in to the mill house. I was greeted with a big warm welcome from the assistant manager (Jordan), she made me feel like I...

Such a good experience! I've not been here for a while - the new menu and quite good vibe! Very good service, naturally friendly staff and the atmosphere is good too. The food is delicious, the new menu is easy to browse, I had such...

I always come in for a pint after work. The staff are very friendly and very hospitable. Cannot fault the team. Great selection of beers at a cheap price! Always recommend to colleagues and friends

Firstly I Felt safe going into the premises following government guidelines, professional, friendly and helpful staff. Food was delicious, unfortunately had to send my burger back as needed it to be cooked a little more due to personal preference however the staff were very apologetic...

We’ve previously visited here for lunch a few years ago. the menu is very big but has a lot of exciting dishes on it that I wanted to try! We settled down together both with a steak and onion roasted sandwich with gravy, we ordered...

Pub very tired I £4.20 for a Guinness. £3.29 for a cola This is a pub in Broughton....not Chesea!!!!

Absolutely awful, we called in for a quick lunch before shopping, wish we hadn’t bothered, should have turned around as soon as we got to the filthy table, seeing food etc all over the floor, the cleaner, if they have one needs some glasses, absolutely...

Tut tut tut I can only call this meal and trip to this establishment a complete disaster first of all the service was a complete joke i was ccelebrating a new job and this experience ruined the whole night . The mac and cheese was...

Good price for two roast dinners, however not the best I have had, stuffing too salty for my liking & the gravy was lumpy, looked like it had been simmering and a skin had formed and just been stirred in and served.

Came here today after a long day of shopping, both myself and my husband ordered the steak & ale pie with chips, food was gorgeous and staff were very welcoming, will definitely be coming back.

Want to thank the staff for a great welcome Attentive friendly service Although didnt book a table found us a table to eat Convenient as wife was disabled Couldnt do enough to please We ordered 2 meals Chicken and mushroom pie Sizzling Ribeye steak both...

I visited the Millhouse today (6th September) with a friend. The staff were very friendly and the meal was good, but, as it was a sunny day, the downside was the heat inside the restaurant. There is no air con, or ceiling fans, which would...

If the tea pots are anything to go by and the dirty sticky tables i definitely wouldn't bother eating here kitchen must be totally un hygienic Thought with covid bars were supposed to be more alert to cleaning DON'T COME HERE IF YOU WANT CLEAN...

Went here with friend. Two meals during week £11.99 food was nice, staff friendly, good food cannot beat it

We were welcomed on arrival by a lovely chap and conformed with the usual track&trace, sanitise, etc, then we used the app for ordering. Super efficient. Beef in the Sunday Roast wasn't proper meat, but the veg roasties Yorkshire pud gravy and gorgeous creamy mash...

Visited the Mill House today. I assume it was the manager that met us as we entered. What a lovely welcoming gentleman. Food and service excellent and definitely value for money. A lovely end to our shopping trip. Thank you.

Amazing Food, Amazing Staff. I came here with my partner and 4 year old daughter and the waitress we had was Amazing, really friendly and helpful. She went the extra mile to make my daughter feel comfortable and happy there too so my daughter is...

Meal was lovely but the ladies toilets are an absolute nightmare.all toilet seats broken.very smelly.I was expecting green King to have done them up during lockdown but they haven’t so I won’t be going again and certainly won’t be recommending them either.it’s a shame as...

We went for sunday dinner, how on earth do they get away with serving people such disgusting food i will never know, the beef dinner was bland and tasteless, i am not even sure if it actualy was beef, it resembled 2 small slices of...

Called here for lunch whilst visiting the area the young man on the desk was friendly and helped out with the track & trace and seated us he then explained how things worked and took our drinks order,great start it was very busy and it...

Hate to leave a poor review when hospitality venues need so much support in these difficult times, however apart from the serving staff who were pleasant the rest was a shocker. Only popped in during a break in shopping but wished we hadn't, I had...

Wanted to write a review to say thank you for outstanding service we received while we visited your restaurant on Wednesday. We were served by a wonderful host who made us feel so warm and welcome I forgot her name but she was 28 weeks...