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3.9

Based on 729 opinions finded in 5 websites

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Nº 2450 in 4016 in Birmingham

Nº 35 of 43 Other european cuisines in Birmingham

CUSTOMERS TALK ABOUT DISHES WITH..steakcookedfishlambduckbeautifulsaladporkmustspicyriceprawnscurrycrabchickencheese

comment_iconOpinions

We had an amazing meal at Zen last night. The food was incredible, probably the best Thai Green Curry I’ve ever had. Everything tasted unreal and I’d happily eat it all over again. We were only in Birmingham for the evening and we’d recommend it to anyone!

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Jemima C . 2024-01-25

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First time visiting - Great food, great service, great cocktails, great ambience - would most definitely recommend 🌸

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Dee J . 2024-01-22

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I've been wanting to try Zen Metro for a long time and we had a really enjoyable meal. All the food was lovely and the portion sizes were huge! You will not leave here hungry that's for sure! I had the vegetable spring rolls for starters which were crisp and fresh and curry for main which was delicious with a bit of a spice kick. I found myself full but couldn't resist finishing the whole plate. The staff are very polite and helpful I would definitely go back.

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fortybefore40 . 2024-01-18

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I don't normally post reviews but felt i needed to. We were taking a family city break in Birmingham and our meal at Zen Metro was one of the highlights. The thai food (red curry, massaman curry) was fresh & fragrant - even our little boy who is normally very fussy loved his dinner (kids menu offers 3 courses for 10.99 with very good portions and an unreal vanilla ice cream!) Our waiter Jay was attentive and helped us with cocktail choice and put a smile on our boys face. Good music playing but not too loud, and a really good atmosphere and classy interior design (mirrors are super cool!) Highly recommend to anyone who enjoys comfort, class and good food.

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MPH21 . 2023-12-30

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Had the platinum set menu. So much food for 2 had to bring doggie bag home! Fabulous service the food was amazing. Had a couple of glass of free champagne which was lush too

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MR19702602 . 2023-12-10

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Food was the best I’ve ever tasted. Incredible service by Nilakshi, attentive (but not overpowering) and extremely knowledgeable about the whole menu.

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Emma W . 2023-11-18

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Staff were very accommodating and friendly. Food was amazing. Our server, Nilakshi was very helpful. Would definitely recommend.

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traceybN5670US . 2023-11-12

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Everything was lovely … setting, service, food & drinks High end fusion restaurant (Thai & Indian) which would usually put me off but they’ve got it right here Lamb curry superb as was noddles with prawns. So too greet coconut rices naan breads Walked through & despite having an ‘offer’ we were given choice of tables. Staff very friendly & professional Our waitress (name begins with P) was helpful, friendly & efficient Desert superb Highly recommended

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Rob J . 2023-11-03

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Amazing food and very friendly staff Pad Thai was perfect and so was the Red curry. Neat decor and a quiet place to sit and have a nice meal.

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665preethag . 2023-11-02

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Had a lovely meal with friendly efficient service from Piyali. Decor is lovely and service is quick.

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P1402WVlisac . 2023-10-25

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VERY friendly and professional welcome. Awesome ambience as soon as we arrived. Fantastic service by Nilakshi. Food was amazing... awesome place!

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Baaldy . 2023-10-15

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Celebrated a birthday meal here on a Saturday night. It was our first time visiting and we were not disappointed. The food and service was exceptional! Our waitress Nilakshi was very attentive and informative. The food was very reasonably priced. We will 100% visit again!

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Charlotte J . 2023-10-14

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Had a lovely meal here with a friend. The food was fresh and tasty and the cocktails were delicious. Service was absolutely excellent too, could not fault this place at all. Hope to be back someday!

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Claire F . 2023-10-14

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We chose the restaurant because of the good reviews. The place was buzzing, with a lot of large parties Service was good. We ordered from the Indian menu I did find the food a bit disappointing, maybe if I had not read the reviews my expectations would nopt have been so high.

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991udayt . 2023-10-09

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Service is incredible, the staff are so attentive even when they are super busy, the food is incredible, Zen Metro is by far the best Thai and India Restaurant in the West Midlands by far.

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Rudy H . 2023-10-07

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We went for bottomless brunch and the food and service was excellent. The two courses were delicious. We had the Thai green curry and the massaman curry both very tasty. Would highly recommend. Piyali was a fantastic host. Thank you 😊

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lucymitch . 2023-10-07

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Great service, delicious food, and it came very quickly too! Piyali was very friendly and attentive. Really nice atmosphere too. Highly recommend.

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Alex S . 2023-10-06

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First time here but we were amazingly surprised with everything! The food was very delicious, great portions we even took some away! And the waitress gave us excellent service, thank you so much for this wonderful evening. See you very soon😀

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oumou c . 2023-09-24

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Booked table via website, a few in our group have food allergies Zen were very accommodating, nice decor when I walked in felt i was turning up for a massage! great tasting good either thai or indian, good portions, nice cocktails, highly recommend Zen Metro.

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amar_globetrotter . 2023-09-09

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Nilakshi provided fantastic customer service, she was great. The food and service was absolutely brilliant

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Accountant0007 . 2023-09-09

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Very generous sized sizzling starter and amazing massaman thai. Great service from Piyali. Left very full and content

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Kristin H . 2023-09-08

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Absolutely 5+ Excellent food fresh and tasted amazing. Already planning to go back. My daughter had chicken tikka masala (as usual) but I had to admit it’s the best I have ever tasted. The salmon with noodles were lovely and the jumbo king prawns were...

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Travel38091656555 . 2023-09-06

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Ambience is great. Food was delicious. Good service. Fantastic drinks. Pricey but good. It was nice and quiet as we came on Sunday

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DrewTamara . 2023-09-03

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We had excellent service from Piyali. Would eat here again and would recommend to friends and family.

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lee456788996 . 2023-09-03

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The dinner was tremendous and Payali was amazing! The entire experience was phenomenal! I had the seafood curry which was the best I have ever had!

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Komal J . 2023-08-18

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Great service, loved all the food especially the zen inferno 😂 still got some things I need to try so we will be back.

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Brum-ble bee h . 2023-08-13

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Piyali was so professional and there when we needed. Food was AWESOME service great. Please try this place out. Thank you

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Trish K . 2023-08-12

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We went to Zen for our anniversary. It was an amazing unrushed experience with delicious offerings. The ambience and decor really complimented the occasion. The stars of the show was definately the food and service. The high quality ingredients in use were apparent. Thank you...

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usmana875 . 2023-07-28

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We had a warm welcome from the moment we arrived. The food and service was excellent, we couldn't fault anything. We would highly recommend Zen Metro.

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Christina-Halesowen . 2023-07-02

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Food was amazing and service was speedy Nidhi was amazing I would definitely come back again with a large group or as a couple

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Sightsee63005695639 . 2023-06-14

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We visited for a birthday celebration with 21 people. From beginning to end , the staff and service was exceptional as was the organisation for such a large group. The food was superb and we all so impressed. I would definitely recommend Zen Metro and...

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Tracey S . 2023-06-05

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Fabulous. Visited with a truly voucher had platinum menu. OMG so much food. So tasty. The service was fabulous. We’ll definitely be back.

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MR19702602 . 2023-05-20

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In Birmingham for the weekend, Zen Metro sounded like an interesting place to visit. Quite a buzzing place and very busy. I would describe our meal as average. The menu had quite s few Indian type dishes as well as Asian type of food. Think...

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rubyrae2017 . 2023-04-25

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The staff at ZenMetro are very welcoming and polite. A great ambience and fabulous food, very delicious. One of our fave places! Nilakshi, who was our waitress, was GREAT! Very attentive and professional. Made us all feel relaxed and she did a great job. Keep...

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Venture46902478697 . 2023-04-12

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Me and my partner had dinner here over the weekend and it was perfect. Great relaxed vibe and amazing food. We would definitely recommend the lamb massaman curry, the lamb was falling apart when we picked it up with our forks and the serving had...

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ellebates . 2023-04-09

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Great for a night out / meal with friends. Good atmosphere, great food and the staff were very helpful and efficient without being overbearing. Will definitely return.

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JamesM243 . 2023-03-26

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Can highly recommend -food is fantastic and the staff are extremely pleasant and very helpful can’t fault anything

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Sarah W . 2023-02-16

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Really lovely food and ambience. Booked at 5pm to take advantage of the £20 set pre-theatre menu. Great vegi options, which was appreciated. I especially enjoyed the starter, which gave a little selection of tempura veg, sorting to and a marinated tofu.

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oOmaundOo . 2023-02-05

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Amazing cultural cuisine suited for all the family. Staff were very nice and served excellent food. Could’ve had a slightly spicier selection, however in general the flavours were full marks. The inside was very decorative and comfortable, we will definitely go again.

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Bella H . 2023-01-15

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Went for a Christmas meal, starter of prawns was nice, yet the Lamb Massaman Curry was awful. The Lamb was not slowly cooked, was pink, had bits of gristle in it, a colleague sent hers back, I just left mine, had no baby potatotoes, onion...

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T509YKjoannej . 2022-12-20

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Excellent cocktails and ambiance. Good selection of starters but the main Thai menu is rather short, especially if you exclude anything containing tofu. We had the papaya salad, chicken satay, spring rolls and jumbo grilled prawns to start with - all of them very good,...

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Moniaits . 2022-12-17

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We came here for our anniversary. The experience was fantastic. Service from Manoj was outstanding and the food was 10/10. Would 100% recommend this place to a friend

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Gian_cfc . 2022-11-25

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Lush food. Good menu Friendly staff. Lovely venue. Good music to dine to. Was quite busy but food arrived quickly. Really enjoyed it

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474debbiep . 2022-10-22

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First time attending this restaurant and the food was out of this world, the service was also amazing. I would 100% recommend the set menu and the desserts are incredible.

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557siennab . 2022-10-15

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Just visited zen. Amazing food , but by far The highlight of the evening was stuti the lady who served us. Made our night

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372dannyf . 2022-09-21

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Lovely experience and stuti was very attentive and welcoming. Great food, nice drinks and really nice staff

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matthewmZ3550BE . 2022-09-07

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Lovely customer service and excellent food, Stuti in particular took extra care of us. Lovely atmosphere

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M5251NUameliab . 2022-09-07

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Amazing food and service in the heart of Birmingham!!! Stuti knows her way around a bar and made amazing drinks. Service was excellent even though we arrived while a very large party was hosting an event there. While our mains was delicious, the coconut cheese...

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Desmond M . 2022-08-30

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Four friends joined me for a Thai cookery class followed by the delicious 3 course meal that we had prepared. I learned about the ingredients and how to prepare them. I have often eaten here but getting to know the chefs and how they prepare...

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594carolb . 2022-08-30

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Totally amazing food. Mixed grill starter for two was perfect. Mains of massanan and seafood were amazing. Service was spot on. This venue is very very good.

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Boo123456 . 2022-08-26

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Amazing food and really good service. Good vegan options. Stuti took extra care of us when sitting at the bar for food and drink. Would recommend.

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Jessw2 . 2022-08-24

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This food was rather exquisite, delivered in a speedy manner by the lovely waiters. 10/10 would come again

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AneM174 . 2022-08-23

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I had wanted to visit ZEN Metro for some time based on the images I had seen first table seemed a good opportunity to do so. How ever when we arrived the place had become grubby, internal glass was dirty. Metal balustrades were filthy everything...

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brian n . 2022-08-17

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If you haven’t yet visited Zen Metro then you are missing out on a treat. We arrived for a meal with a group of friends in heavy rain, soaking wet and within minutes of arriving at Zen we were given towels to help us dry...

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SLD141 . 2022-07-26

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Had the executive lunch. Quickly delivered, tasty and good value. Pleasant restaurant with lots of space and were attentive servers. Would come again.

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EctoplasmFantasia . 2022-07-14

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My friend and I initially fancied an Indian meal after all day at the Test Match, so tried the Asha but were politely told that they were full up. The very pleasant waitress suggested their sister restaurant nearby, the Zen. We decided to give it...

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Chris-the-Stokie . 2022-07-03

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Been here twice now and the pizzas are fabulous. Everything is handmade and so tasty. Wonderful location and ambience and the service is relaxed friendly and welcoming. Definately recommend anyone to give this a go. Great for family or date night.

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nuzzy2017 . 2022-04-22

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Great food at a birthday celebration. I’m not vegetarian but I particularly loved the Thai veg green curry and rice option. Will return for a feast sometime soon.

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jatreynolds . 2022-03-18

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We celebrated my partners birthday here with family and it couldn’t be better! Absolutely loved the food great potions and very tasty! Great value for money! We will be returning

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Elizabeth_jones11223 . 2022-02-14

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The food deserved a 4/5 lovely and tasty! However, really not impressed with the restaurant booking system and customer service We booked online through open table which required bank details just in case we didn’t attend our booking- which is fine and normal! However we...

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Jessica L . 2022-01-27

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Great restaurant. The staff were good and polite. The interior is stunning and the food is simply brilliant. The menu is very versatile. Had a great time here with a group of 15 and were and to our order the food before hand. Loved it.

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KuldipS109 . 2022-01-15

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I was underwhelmed by the food here, despite rave reviews and accolades on their website, the food definitely was not up to scratch. The ‘tempura prawns’ were just deep fried in what looked and tasted like chip shop batter, not how I expected them to...

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SabrinaP1985L . 2021-12-30

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Outstanding value, great service. Visited with friends, seriously lovely food, my first Thai experience, won't be my last!

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sarahcathome . 2021-12-26

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Christmas Day Set menu booking We arrived at 1pm for Christmas lunch The restaurant was a nice atmosphere and food was ok However. All of this was hugely let down by shockingly poor service. Although we fully understand staffing issues at Christmas we must emphasise...

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Roving41592100086 . 2021-12-25

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18.12.21 - This was a meal out with friends. Such an amazing restaurant, great atmosphere fabulous staff. Ive had Thai food before great choice of foods. Would definitely come vacj with family and friends

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Debbie M . 2021-12-19

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Food is fantastic. Service quick. Staff are wonderful. Well worth a visit. Cannot wait to go back. Lovely are of Birmingham as well. Caters for all tastes

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Ann M . 2021-12-16

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Really enjoyed my time at Zen Metro. Very attentive and food was lovely. Our host was soooo good. Would definitely visit again!

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587peeg . 2021-12-04

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Love Thai food and it was tasty but the service was amazing especially Ferdaus - very friendly and welcoming Would recommend

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Passenger319260 . 2021-12-04

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If you want Thai in B'ham this is IT! We love this place! Our fave Thai in B'ham for sure and excellent al around we've been to Tahiland several times and Zen is all that. We came here a couple times on our short visit...

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stingley23 . 2021-11-27

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We are regulars here and are coming back. We had Lobster and yellow curry. Delicious. Service was wonderful. Cocktails are 2 for 1 with half measures im sure, but they were still tasty. Also they do a cheap lunch menu for £20 a head which...

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843parkc . 2021-11-24

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This was our second visit here as we enjoyed to food so much before, however, I must say we were a tad disappointed. We had porn star martinis, white wine spritzer, hubby had an old fashion and either one of us did not feel like...

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Sony1106 . 2021-11-14

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Service was good and ambience was pleasant. Food and drinks were nice but didn’t warrant the price. As an example, £8.50 for a single Kraken seemed excessive. Didn’t particularly stand out from all the restaurants in the area. I most likely wouldn’t return.

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Jodie S . 2021-11-07

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The fact that you're rushed in and out quicker than a Aldi check out system really ruined us enjoying our anniversary meal. Some people eat out for the experience not just the food. They may as well offer a takeaway service!

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Shan M . 2021-10-11

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The bar area was quite noisy upon entry- this is the only ‘negative’ comment. The dining area sits far enough away from the bar for the noise to fade away and enjoy conversation at the table without having to raise your voice. The service was...

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gremmy23 . 2021-10-09

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I have been before & had told my partner how it was the best restaurant I'd ever been to. I was so excited for him to visit with me! We booked for a belated birthday meal. We arrived on time. We were taken to our...

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janet4006 . 2021-09-22

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Fardow was super sweet and made sure my girlfriend had an amazing day! She also recommended the chicken green curry which was lovely!

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joelrB7636MT . 2021-05-19

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Firstly I was greeted by the absolutely amazing Fardow(sa)! As soon as we walked in we were greeted by the manager I assume however Fardow was smiling at us from the second we walked in! Walking through the restaurant the overall ambience was unreal - the decor was BEAUTIFUL! We were sat down and immediately served! Cocktails were lovely - pineapple mojito and island blush (recommended by Fardow were amazing! We had the shared non-veg starter platter - every part of this was super tasty! The mains were lovely and I am super happy I went with the jasmin rice as a side recommended by Fardow! I was also brought a cheesecake for my birthday which was super cute - the whole experience was amazing! I did not have anything that was not 10/10! The service topped it up! Fardow is an amazing waitress!!!!!!!

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Nindu12345 . 2021-05-19

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Brothers surprised me with a birthday meal at Zen Metro, the place was an aesthetic marvel, the food was fantastic and filling (from the lobster to the jasmine rice to the prawn crackers to the grilled vegetables) and the staff were also very kind and helpful. Props to Halima for her excellent service, she went above and beyond to make our experience more worthwhile. Thank you to all management and people involved for a wonderful experience!P.S. Try the coconut & passion fruit cheesecake and thank me later

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kingljma . 2021-05-18

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The food was incredible - to start we had a sharing platter with mussels, prawns, chicken and duck which was pretty perfect. My partner has the sea treasure for his main and he couldn’t of been happier. Staff were lovely and attentive, and the decor is amazing.

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jessml182 . 2020-11-01

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Visited here after looking into alot of Thai restaurants with the family this clearly was the best one ever. The food was the best Thai food I had ever tasted and the service was 100%. We will definitely visit here everytime for a meal without a doubt 5 star everytime.

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yogieb998 . 2020-10-19

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This restaurant provided really good customer service it was a very nice restaurant. The food was cooked to a very high standard the best Thai food I have tasted so far amazing. Would definitely recommend to anyone who wants to go for a special evening meal.

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Yasar1979 . 2020-10-19

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I've been to Zen a couple of times now and the food has been super tasty every time. The service is some of the best out there too. Keep it up!

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Bruno U . 2020-10-17

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- La comida era increíble, desde el primer plato de gambas y platos principales de fideos udon y medio pollo y arroz, las porciones eran abundantes y la comida estaba llena de sabor. - El servicio fue excelente, muy atento y el camarero me ayudó a elegir mi plato principal para comer, así que 5 estrellas - Salí con un plato de feliz cumpleaños con una vela para mi cita que fue muy lindo. - definitivamente volvería a ir

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JenK005 . 2020-10-01

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Comida increíble, los sabores eran divinos, servicio increíble, se lo recomendaría a cualquiera. El ambiente en este lugar era encantador y nuestra camarera Halina brindó un servicio increíble y fue muy atento. ¡Ella fue educada y conversadora con un excelente servicio al cliente! Le daría a este lugar 10/10.

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Daisy C . 2020-09-26

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Excellent customer service very pleasant and well spoken thank you for making our experience that much more special Sharuti.

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110913 . 2020-09-19

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Reservamos un menú fijo un miércoles por la noche, durante el cierre (por lo que garantizamos 70).Llegamos a un restaurante casi vacío, solo para que nos dijeran que no cumplíamos con el código de vestimenta informal elegante.Muy bien, mi esposo llevaba pantalones cargo, pero con una blusa elegante, etc., soy empleada de oficina, así que vestía elegante.O tienen delirios de grandeza o el gerente se encuentra en la envidiosa posición de no necesitar clientes que paguen.

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MintJulep1958 . 2020-09-16

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Es la primera vez que estoy aquí y el personal ha sido de gran ayuda, Rithik me ayudó a conseguir mi plato principal ya que nunca he estado en un restaurante tailandés y Dowsa me brindó una excelente experiencia de servicio al cliente, no tuve que llamar o mencionar algo cuando lo necesitaba, ella simplemente se daría cuenta y vendría a apoyarme.También hay otra pequeña y agradable dama que fue de gran ayuda, sin embargo, no pude preguntarle su nombre.Definitivamente lo recomendaré a mis amigos y colegas, ¡muchas gracias!

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V6701EWemmanuelo . 2020-09-12

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El mejor restaurante tailandés en el que he estado. El ambiente era asombroso. Fui aquí por mi 25 cumpleaños. Normalmente tengo miedo de ir a restaurantes tailandeses, ya que no son lo suficientemente auténticos. Este lugar fue perfecto. La comida era de alta calidad, me encantó. El servicio de mesa fue excelente. Nos dejaron esperando un rato a la entrada pero eso se perdonó cuando probé su comida. Salimos a comer para ayudar con el descuento, así que definitivamente valió la pena el dinero y volveré de nuevo en el futuro.Mi comida fue excelente, pero el curry amarillo que comió un amigo no era 100% auténtico, pero aún estaba sabroso.

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Jaydegraham . 2020-09-05

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Reservamos Zen Metro para celebrar tres cumpleaños inminentes que tienen lugar la primera semana de septiembre. Nos hicieron sentir bienvenidos. La comida era fantástica, e incluso nos dieron un pudín sorpresa (¡que hizo muy feliz a un niño de 2 años!). Todo el personal fue brillante, realmente amable y genuinamente. Un almuerzo realmente agradable. Gracias Jay y equipo.

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Steveyt20 . 2020-09-01

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Gorgeous food and fantastic service - congrats to Jaimon and his team! PS: Try the Zen Inferno! - it's certainly a challenge :o)

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leem150 . 2020-08-31

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Anoche fue mi primer viaje a Zen Metro y no será el último. Desde el momento en que llegamos, nos hicieron sentir muy bienvenidos y fue genial ver que el restaurante había hecho grandes esfuerzos para ser Covid - seguro.La comida era deliciosa y muy bien presentada. El servicio de bebidas de acompañamiento también estuvo bien presentado y se sirvió de manera oportuna.Todo el personal fue profesional, amable e hizo un gran trabajo. Era evidente que todos los demás comensales estaban pasando una velada muy agradable.En general, fue una gran experiencia y, sin duda, volveré!

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713leop . 2020-08-26

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No soy uno para escribir una reseña, sin embargo, mi compañero y yo fuimos a Zen Metro para nuestro sexto aniversario. El personal nos cuidó muy bien, completando nuestro prosecco durante toda la noche. Nos dieron un postre gratuito una vez que terminamos con nuestro plato principal, que estaba DELICIOSO.La comida era ridículamente buena. Sea Chest era horrible. Sinceramente, uno de los mejores restaurantes en los que he estado. Lo recomendaré a todos.Gracias a Melina y Helena por su hospedaje. Disfrutamos muchísimo de nuestra noche.

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781letishas . 2020-08-23

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Good food, family friendly atmosphere but refused to change drink when it Didn’t taste of anything had to convince to add more ingredients for the cocktail to taste decent. Most staff were friendly

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chelseadeon . 2020-08-17

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Vinimos a Zen Metro para nuestra comida de aniversario. Nos complació ver que sirvieron carne halal.Nos sentamos inmediatamente y el ambiente era encantador. Decidimos pedir una fuente para empezar, que era una buena porción y sirvió bien a nuestra familia de cuatro. Pedimos que reemplazaran los artículos de cerdo.Para platos principales, pedí un arroz frito con mariscos, mi marido pidió un curry rojo con arroz jazmín y los niños comieron fideos de pollo. Todos disfrutaron de los platos. No eran abrumadores con especias y eran muy sabrosos.Tuvimos un buen servicio y los camareros nos vigilaban de cerca. ¡Disfruté particularmente de mi cola falsa de maracuyá! ¡Fue una noche maravillosa en general!

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BQureshi1 . 2020-08-16

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Mi esposa y yo visitamos Zen Metro para nuestra primera "cita nocturna" desde el cierre de anoche y no nos decepcionó. Ambos probamos nuevos platos de su extenso menú y quedamos encantados con lo deliciosos que estaban. El personal es amable y servicial y el restaurante tiene un ambiente maravilloso. El personal y los clientes observaban cuidadosamente el distanciamiento social. No puedo recomendar Zen Metro lo suficiente y espero volver pronto.

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Steven S . 2020-08-16

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Esta fue nuestra primera visita a Zen después del cierre. Fue absolutamente increíble ya que este es mi restaurante tailandés favorito en Birmingham. Como siempre comida absolutamente deliciosa, fresca y sabrosa. Cócteles encantadores con un ambiente hermoso. El personal fue muy amable y atento. ¡Haces que sea una experiencia tan encantadora y todos los pequeños toques adicionales realmente hicieron nuestra noche! Muchas gracias Jaimon y su equipo.¡Muy recomendable! !y volveremos muy pronto.

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123fodylover . 2020-08-14

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Primero que nada, no nos gustaron nuestros cócteles, luego pedimos cambiarlos y ¡se negaron! ! Nos vimos obligados a tomar los horribles cócteles y pagarlos. NUNCA VOLVERÉ ATRÁS. Luego nos regalaron todo un bosque en uno de nuestros cócteles. El servicio al cliente es malo

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Curiosity540408 . 2020-08-12

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Fui con amigos y pedí la lubina que estaba bañada en verduras y salsa. Esto provocó que el pescado en sí se empapara mucho hasta el punto de que la comida se parecía a un guiso. Me ofrecieron una comida de reemplazo y elegí un plato de cordero.Mis amigos habían terminado su comida cuando llegó mi comida de reemplazo. La mesera procedió a limpiar la mesa mientras yo todavía estaba comiendo.Para mí, esto es un no absoluto, ya que todos los comensales deberían haber terminado de comer antes de que se despeje la mesa.En general, una experiencia decepcionante.

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EdB711 . 2020-08-12

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Tres de nosotros visitamos y nos sentamosjunto a unas pocas mesas juntas y sin separadores entre ellas. Pudimos ver que había algunas mesas vacías que tenían los separadores y pedían moverse. No estoy seguro de por qué pusieron deliberadamente a alguien en una posición de riesgo cuando hay otras opciones más seguras. Es como si estuvieran reuniendo a todos en una sola parte del restaurante. El personal solo llevaba viseras (sin máscaras), lo cual es bastante inútil ya que están encima de nosotros y cuando hablaba podía sentir el aliento de nuestro camarero en mi cara. Estoy bastante seguro de que sería más seguro sin viseras para evitar dirigir partículas hacia los alimentos y los clientes. Aparte de estos problemas, el personal parece apresurado, no recibimos nuestras bebidas hasta que se lo recordáramos. Me sirvieron el plato principal equivocado, que rápidamente corrigieron. Mi hermana no recibió ninguna de sus guarniciones. Por un problema de seguridad, durante Covid, no volveré a visitar

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Saba K . 2020-08-03

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Our first meal out since lockdown and honestly we couldn’t fault it. We have never ever had a bad experience and I do not think we will! The food is always outstanding. (Tempura prawns to start, Thai yellow curry and Jasmine rice) Usually we’ve visited places a few times and we’ve not enjoyed every dish however, Zen Metro is another league! Every penny spent is worth it.The staff are always so friendly and Jai is a very kind man. Even had a birthday cake for me which really was a lovely touch. They care about you which is not something you get a lot from restaurants. They follow the COVID guidelines well. If I could give the restaurant a higher rating, I defiantly would!I’m a very fussy eater so for me to say something like this, enjoy and finish my meal - all I can say is thank you, I appreciate the food and the service you offer. We requested to sit in the back private room and our needs were met - again, thank you!Zoe Smith

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zoesmith22 . 2020-07-24

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