Merrills in Sunderland

the chips was cold when it came well over priced was not worth the money £5 delivery

Everything was really nice and fresh and tasty.

Fish batter rock hard fish itself very dry,cat had some ofthe fish on the outer edges. As usual the salads were lovely and husband enjoyed the kebab meat. It's the first time I've ever felt the need to complain but that fish was not at all nice.

I received great service enjoyed my meal

Food great , fish crispy and yummy and you do haddock ,that’s a plus, chips ok abit wer, but I think that’s because how long they were wrapped in the paper,.

All I can say was absolutely amazing. Literally ordered the food and the delivery came 30 minutes before the arrival time. Also the quality of the food was bang on. I definitely recommend.

Good service. Food lovely but could have been hotter

Terrible, ir a merrils durante años desde que se hizo cargo de ella en los últimos meses se ha ido a los perros Los precios se disparan alto y la calidad es inexistente dice mucho cuando se sentó por la tarde nada cocinado llegó a casa las patatas fritas son de la semana pasada, frío y salchicha no cocinado correctamente no volverá y advertencia de que todo se mantenga bien claro

We received a notification at 7:25 that food was on its way then at 7:40. got enjoy food stating delivered. I waited until 7:50 as food still hadn’t arrived and called the restaurant who advised called the driver who said they were 5 minutes away. Eventually delivered food, which was cold at 8:03pm. The restaurant is only a 10 minute drive, if that, from where we live so I don’t understand how it took the driver from 7:25 to after 8pm to deliver??

Always love meryls we keep returning. Pizza was delicious. Fish is always really nice too, fresh, tasty and hot

Pop missing but brought it straight over when I called thank you

Great food and always delivered in good time

Great food and friendly delivery drivers

Lovely fresh and tasty as always

Nice food but wearside need to learn from teeside when it comes to size of parmos for the price

PIPING HOT - BEAUTIFUL FISH - PERFECT !!

food was even more delicious than usual. the pizzas and garlic bread were gorgeous. my favourite takeaway at the moment!

cheesy garlic bread over cooked and burnt and barely any cheese on, rest of food nice

Order was late only by 10 minutes but order from merrills every week first time ever it was late . But communication from merrills was amazing.Delivery driver very apologetic. Highly recommended Merrills

chips cold so much salt in chilli sauce pitta bread fell to bits first time ordering from here and definitely last

Very good , call from the driver when outside, food hot and tasty

food was lovely, but the prices not so much and irregular. Plus, £4.50 for delivery when it says £3.99. Not from 3.99... just £3.99. I had spent money over time to fill the stamp card and had earned a discount. I just used that on my last order from this restaurant. shame because the fish n chips were as good as always. Been buying from there for 20+ years, but no more

Always like food from here. Pizza, fish, kebab all tasty/hot

horrible delivery, forgot items, extremely late

Amazing yet again we are both very happy great quality and quantity and fab service, thanks Katie 👌

The food was fantastic, fish was huge and all top quality. The only let down was the delivery time.

Extra large cod bites. Good value.

busy night yet the food was fabulous.

Large portions. Quality fish Not too sure about chips, did not seem too fresh

I enjoyed my meal tonight chicken and chips

Best pizzas in sunderland. fish and chips were lovely as well.

Mscampi and fritter batter was not cooked right thru today. Unfortunately it was unbeatable. Kathleen straughan

LLEGUÉ DE LONDRES CON MIS TRES NIETOS EL 3 DE OCTUBRE PARA VISITAR A LA FAMILIA HASTA TARDE PARA HACER COMPRAS ASÍ QUE MI HERMANO NOS LLEVÓ A MERRILS FISHSHOP ESPERÓ UNOS 25 MINUTOS EN COCHE DE REGRESO A CASA TOMÓ UNOS 6 MINUTOS CUANDO LOS DESENVOLVIMOS LOS NIÑOS CODBITES NO ESTABAN ALLÍ LO QUE COSTÓ 6 LIBRAS DE FICHAS ERA SUERTE CALIENTES LOS LLAMARON POR TELÉFONO DIJERON QUE MIRARÍAN EL CCTV PARA VER SI LOS HABÍAN PUESTO EN LO QUE UNA BROMA NUNCA VOLVERÍA A

Have used for years but tonight was awful! Barely cooked grease covered chips and watered down curry and very little of it ... Disappointed... straight in bin

They did not have what I originally ordered so took something else with a garlic dip when it arrived it was barbecue sauce called them and they have said can have a free garlic dip with chips on my next order

Food arrived late. Was cold, stale and fish batter was soggy. V disappointed as is usually nice

Me quejé hace unas 3 semanas de mala calidad, pero esta noche pedí bacalao y patatas fritas 10 / 10 uno de los mejores pescados y patatas fritas que he tenido durante el año de calidad pura

Extremely pleased with the meal we ordered and with definitely be ordering again. Well cooked fish and chips and superb value for money. Highly recommend.

Order was placed at 7pm, estimated delivery was 8.25/8.45. Order arrived at 9pm. Food was luke warm and the instructions regarding no ham on one of the pizzas was ignored.

Garlic sauce was really weird, tasted more like sour cream.

ordered gravy got curry, ordered fish bites, got a small fish which was tiny, no phone call to say they had no fish bites, just got what we were given. the mixed chicken grill kebab comes in a tortilla wrap, get some pittas or put a description saying it comes in a soggy inedable wrap. disappointing.

Pies were good but the chips, fish cakes and curry were terrible.

the fish from here is fantastic always falls apart, cooked to perfection

Bang promedio para ser honesto. El pescado estaba bien, aunque no muy fresco, la mayoría de las patatas fritas estaban encendidas, aunque había algunos extremos escabrosos. Lo peor fue que te cobraran 80 peniques por una bolsa de pasta. Estafa total.

Absolutely disgusting. Everything freezing cold. Chips were disgusting. Fish was rockard, sausage was like rubber, burger was no taste. Never ever again from there

Perfect. They absolutely nailed what I asked for with my pizza

Large cod 10/10, chips 10/10, pizza 10/10, sent battered instead of unbattered sausages but still 10/10

Most delicious pizzas I have eaten for years...and all 4 of us thought the same. Garlic bread was gorgeous. Just beautiful food!

Chips were dry and cold, pizza not very appertising.

Fish and chips were absolutely lovely batter on fish was still crispy well done merills

fish and chips were beautiful pizza was great found my go to takeaway now

Great service Merrill s. delivery my. order. on. time.

Best fish and chips we’ve had for ages !!!! Batter was crispy and chips were perfect 👌

food absaluteley horrible.. parrot with no toppings due to it sliding off.. chips half cooked, chicken tasted like a lidl turkey dinosaur, pizza very dry and bland. wont be ordering again

Best Cod & chips I've had in a long time. It was beautiful and still nice and hot when it arrived. I would definitely recommend them.

The gravy is far too thick and salty, not the best. Battered sausage was okay, but again salty. Chips were little bits, not the best tbh. I don’t know why I order, as I’m always disappointed.

Really nice food again!! Thank you

Scheduled delivery for 5:30 but didn’t arrive until after 6 which was frustrating however, food was very tasty

Haddock was cold and dry chips warmish and curry sauce nice

Items missing & soggy fish & chips

Beautiful everytime I order 100%

Cod bites too dry. Chips not cooked.

Always hot and fresh on arrival, pizzas are highly recommended

2 ten inch thin base. pepperoni and chicken Kiev. Best we have had.

The food was absolutely clay cold

Food was only just warm when it arrived. Underneath of batter was white and undercooked and fish was quite dry

sausages were like rubber .... not freshly made

Best order yet! everything was perfect!

The order was for 7.00 it arrived at almost 20past. A few minutes after I emailed just eat

Gravy and chips were lovely. The fish tasted a bit bland.

Everything was freezing cold had to warm everything up

Amazing quality and service cannot complain at all food was different levels beautifully cooked fish and chips were proper chippy chips. I was sceptical after reading reviews but food was honestly delicious and the deals they have on during the week to which the lovely lads informed me of are by far the best in the area

I must say I had a delivery on Good Friday and I was surprised on how they managed to get my food to me within one hour. I could ordered a pizza as well as fish and chips. Lovely staff every time I go to collect or order from the shop,been going to this shop for the past 25 years and I have never had any problems.🙏

Absolutely lovely staff lovely food so clean inside. All staff will help with any questions the food is cooked fresh and delicious.

absolutely delicious. kebab was huge and gorgeous. all eaters highly complimentary. my fave kebab place and fish n chippy. 10 out of 10!

Never turned up and are not picking up the phone. I’f you are too busy don’t accept the order.

I ordered 2 hours ago, the phone line is busy I’ve tried constantly for an hour and no sign of food 🥲

it says our food was delivered but we have not received it .we want a refund

The app indicates our order was delivered but it never actually arrived. When we tried phoning the restaurant there was no answer and when we tried driving there to pick the food up ourselves, they were closed. We’re very disappointed about this

1 hour & 15 minutes late, no updates at all from restaurant.

ordered at half 5, turned up at 8:50 stone cold

No food has turned up after over 2 hours

Food never came restaurant has taken phone off hook but good enough to tack money

Food was cold, an hour late and not at all worth the high price. I paid £6.20 for cod bites and received 2 small bites and a handful of chips. Tried to call restaurant but phone is clearly switched off. Absolute robbery

Food arrived early but was cold and chips were scrap pieces , sausage was dry and freezing , used merrils a few times but won’t be returning

I normally have a quality experience with Merrills but my last order has prompted me not to use either Merrills or just eat ever again, take a look at how often I use both. Food was late and cold and no acceptable response from either Merrills or just eat, over £20 wasted.

Lovely. Fresh and still hot on arrival

Food was 25 minutes early my the chips were a mess. Very few actual chips, the rest were thin slivers. The chocolate was not worth the £4:20 and it was very dry. Not very impressed at all

Lovely and tasty food thank you 🙂

Asked for no cabbage on burger but still got it so had to remove that otherwise great burger nice salad and chips were the best yet no scabby or dry

Excellent as always …. Best counter staff in Sunderland

Chips were not hot lukewarm not as good as normal and had to go outside to fetch it did not deliver to my door , driver needs to get out his car and bring to the door that’s what the delivery fee is for

Nice hot food best burgers and nice cbips

Got the order wrong was told I could have a free cheese garlic bread with next order as a replacement and they never bothered to give me it even after being reminded

Food was cold chips burnt and far too greasy went in the bin won’t be ordering again

received our food but wrong order rang the shop they got the order sent out straight away excellent service

Food took ages to come, arrived cold, full of grease, didn’t taste nice at all, all gone in the bin, wont be ordering from here again, used to be nice

Good 🍔 burger again , chips not too bad was nice 👍

My meal was lovely and the delivery was on time

Just awful. After 4-5 years we went there at 4.45pm, there was a load of fish ready pre-cooked and only me to serve, the girl taking the order I could hardly understand. Got the order, (wasn’t asked if we wanted salt or vinegar on them) took home (exactly 4 minutes away), opened them up. Fish, chips and mushy peas, all lukewarm at best. Never again. They have on the walls pictures of awards ( when the owners were different to today) from back in the 1980/90s I think. I can’t imagine that they’ll get any such awards again.