Merchants Manor Hotel & Spa in Cornwall, Isles of Scilly

Upon arrival, the lack of a formal reception area and receptionist took us aback. When we left, no member of staff bid us farewell or asked us about our stay. I think this unusual for a 4 star hotel. Otherwise, a pleasant stay in a hotel staffed by pleasant people.

Lovely hotel with delightful staff l would recommend it

A experience with charming staff,witty but professional.A hotel with charm and quaint features

We’ve just a great weekend at MM, made extra special by a man named Simon who I believe to be the manager. Simon took care of every detail for us and made us feel very welcome and made the stay very enjoyable. Thank you Simon! The hotel itself was wonderfully laid out with Christmas decorations and classic Christmas music was being softly played over the speakers. All the staff were very friendly and helpful. Overall a great stay at MM.

What a great hotel, amazing venue , really cosy and great service from Simon and his team ….. we will be coming back. Ps the location is perfect for the beaches and the town centre 👍👍👍… 5 stars!

Merchants Manor hosted a family event for us in their elegant and light-ful Library. We were served a delicious and beautiful Afternoon Tea spread with a Prosecco reception. The staff were excellent, so friendly and attentive. I can’t give them high enough compliments. There whole experience brought an element of class and luxury to our special gathering. Highly recommend!

Lovely hotel, great staff, lovely restaurant, pool, spa, big room, really clean and good value. Very friendly cat outside.

The staff were friendly and helpful and the hotel is very nice, with comfortable beds and quiet rooms. The cooked breakfast was really good with a choice of home made breads. All in all, it was a very pleasant place to stay.

Amazing staff and friendliness nice rooms but the shower was grim

Lovely place staff were very helpful when we arrived.

Great hotel,lovely food,nice staff beautiful town. Definitely going back to visit

Girlie break for friends 60th. Service and food were absolutely fantastic the team could not have done any better. We were all made to feel very special. Thank you very much.