Based on 546 opinions finded in 4 websites
Based on 546 opinions finded in 4 websites
Nº 2087 in 7028 in City of London, Westminster
Nº 247 of 925 British in City of London, Westminster
Opinions
Very kind staff, great atmosphere
Harlope . 2024-11-01
MORE AT Google
Great service and love the atmosphere & drinks. Hidden gem
Jacky Lam . 2024-09-26
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Lina, Matt, and Nuno were great. Amazing drinks and great service. 10/10
yoan shennan . 2024-09-22
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What a truly magical experience! We were at the Mistletoe Mingler - yes, a pop-up Christmas bar in August.. and why not???? Everything was exceptional, the decor was astounding, glorious cocktails and utterly charming staff (especial shout-out to Manager Monika!). Snakes and Ladders whilst listening to all the classics in a totally immersive and intimate experience: truly memorable. We didn't eat, hence no score on food.
Emma McGregor . 2024-08-22
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Amazing bar with amazing staff and amazing drinks. A must for any visit to london
Glyn Hartopp . 2024-07-13
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Magical place and for me the best bar in London 🥰🫶🏻
Jozef Metelka . 2024-07-11
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Went inside out of curiosity, was surprised they did not have a menu, but in fact they have a discussion with you that results in them making a cocktail tailored for your tastebuds. Matt provided a wonderful service, I had a fruitful conversation with him and this lead to Lina, at the bar, making me one of the best tequila sours I ever had! I had delightful conversations with Matt and Lina and the service was top tier. Will come again.
Amadeus Anand Moura de Nolasco . 2024-06-25
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I would have given this bar 5 stars but for the racial profiler at the front desk who did her very best to make me feel very unwelcome. Top points for a very cold reception, asking me when I entered the bar “If I’m looking for someone”, therefore, assuming that I could possibly not have made a reservation; giving me the worst table in the room (wasn’t a table, but basically two chairs backed up against a side-wall), and rolling her eyes at me asking me “where I’m going!” as I got up to go to the washroom. Perhaps she thought I was there to steal peoples bags and phones - who knows what her narrow, prejudice and ignorant mind was thinking!! The person that served our drinks was great, however, very pleasant, professional approachable, recommended some fantastic mocktails but I’m afraid didn’t compensate for the racial profiler who pretty much ruined my evening. Top marks to her!
Ruthie F . 2024-06-13
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No menù hence you do not know how much you are going to pay. At the already high end price the bill adds a (not discretionary) service charge and (surprisingly) the VAT. Equating shy of 34£ for 2 cocktails. 17£ each are not justifiable by the drinks, the nice place and the good service.
Paolo Zilli . 2024-06-08
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Our new favourite cocktail bar. You just provide some info about what flavours you like, and then they create your dream cocktail. The staff are artisans, and super friendly! We will be coming back here ASAP.
Anna F . 2024-05-04
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Visiting here twice during my stay was a highlight for this traveler from Boston. The ambience, the kind attention from Murray and Andre, the simply fabulous (and improvised) gin cocktails were just wonderful. This place is special!
George Edwards . 2024-03-22
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Great service and great whiskeys. The atmosphere is very cozy and relaxing. I came here on a whim and now I intend to come here regularly.
Keith Inch . 2024-03-09
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Located down a side street and underground, you probably won't stumble upon the Merchant House bar but it's definitely worth going out of your way for. Decor is classic with leather panelling and banquettes. The cocktails were delicious - we were on negronis and the staff were very knowledgeable. No nibbles are served with the drinks but there is a bar snack menu. Only gripe is that there is no menu... idea is that you tell the waiter what you're in the mood for and the skilled bartender can create a personalised cocktail or you just order a classic (like we did). Issue with this is that without knowing the price you're slightly hesitant to order more drinks as you don't know what the bill will end up being and having a menu can be helpful as inspiration in deciding what to drink - I'd highly advise having a menu and this is probably what will stop me from coming back. For 2x negronis it was £33 which is quite expensive given they were rather small. Nevertheless it was a fun experience and location, decor and atmosphere were great.
wanderer1603 . 2024-02-03
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Recommend to anyone in the area Team is fantastic, Murray served us and made the best cocktails Rest of the team, was great also
Frankie Webb . 2024-02-02
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The nicest staff and atmosphere and incredible cocktails. A gem
Lucia Hargasova . 2024-01-23
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Open times are wrong. Walked in the cold to find the bar shut.
Stephen F . 2024-01-16
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Amazing atmosphere and great service. This place is hidden away near bank station and is a great little bar. The service is also stellar - the recommendations from the staff are spot on and they are ofcourse able to make anything you are after (For instance, I wanted a Clara bow and it was made perfectly).
AJ . 2023-12-10
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Merchant House is an incredible bar! We did the Brig experience and I can’t recommend it enough. Our bartender was so knowledgeable and made the best cocktails. We will definitely be returning
Alison . 2023-11-07
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Unusual place that you probably don't know exists. I found it during London Cocktail week. The waiter was quite keen to tell us all about the drinks which really helps
Roger Allen . 2023-10-21
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Too bright! otherwise five stars
Eamonn Ives . 2023-09-27
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Genuinely probably one of the worst experiences I have ever endured- zero customer service, what is the point. We were left alone for 60% of the time which meant we were without drink for at least 30 mins of the hour session. After being left alone we 'dared' to reach over the bar to refill our wine glasses only to be scalded by the staff explaining we were "not allowed to make our own drinks" (which is what our voucher actually permitted). We were made to feel like naughty children at school after being neglected for over half of hour allotted time. Then 1 second past our hour session we were asked to leave (with drinks still in our glasses). Truly could not recommend any less.
Jess H . 2023-09-23
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The words "hidden gem" are used a lot, but this place really is one. Hidden away, in St Pauls, the atmosphere is incredible. It felt so cosy and relaxing, & it was hard to believe we were still in London. The staff selected whiskies for me that I'd never tried based on my tastes & I've found a new favourite, which as a whiskey collector is huge. The staff are friendly & welcoming, they know their stuff, & I will 100% be back next time I'm in London.
Luke Johns . 2023-09-14
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Very nice and classic speakeasy bar, which I love by the way. The staff were very helpful. There is no menu, but you can explain what type of cocktail you'd like. They have all the classics. And my re-election - try Old Fashioned which is coming with beer. Richard - the cocktail waiter is amazing and very helpful.
Ivailo Vasilev . 2023-09-13
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I rated this a five for food, but am referencing the drinks, which were outstanding. Such a hidden gem, with an incredible array of spirits. Atmosphere was 50’s cool, great music. Highly recommend
Jon Seip . 2023-09-11
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This is one of my favourite bars in London. It’s not in the most appealing locations nor is it easy to find but from the moment one steps it’s a different feeling altogether. The “no-standing”, “no-menu” approach stands out for me. The bar tenders and the waiters are very knowledgeable and make some mean cocktails which hits all the right notes. The atmosphere makes it a place you want to relax and spend a few hours. Highly recommend the place
Ashok Hatwar . 2023-09-09
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Myself and a friend popped in to Merchant House, yesterday, at the end of an afternoon/evening of drams. We really wish we'd started there and could easily see ourselves spending a whole day there. The whisk(e)y bar is found downstairs and as you descend the stairs it opens up as a traditional and wonderfully atmospheric tavern. We were welcomed by Ritchie who put us at ease, straight away, and showed us around the bottles of whisk(e)y that Merchant had to offer. Is it the cheapest place? No. Drams range from £12.50-£20. Is it welcoming? Yes. Is there a fantastic relaxed atmosphere? Yes. Is there an audio book plying in the bathroom? Strangely, yes. This is somewhere that I would love to bring my whisky group and I will be back soon. Cheers all!
Tristan Barnett . 2023-08-26
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Great place for a drink, hidden and tucked away on a side street, as these gems should be. Go and meet of the most knowledgeable mixologists in town ;)
Ruben Santos . 2023-08-16
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One of the best places in London if you're after classic cocktails. They don't really have a menu, but the staff is super helpful when you don't know what you want to have.
Luis Pedrosa . 2023-07-23
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Been here before but although the drinks are still great and the atmosphere fabulous, the format is now not so good - there is no menu of cocktails and no prices - so its a bit hit and miss and a blank cheque re prices.
Mark . 2023-07-09
MORE AT TripAdvisor
Really hidden and not easy to find. The main venue is in the basement. Great gin selection. Hidden bar/room .. really funny.
Sarah Andris . 2023-07-05
MORE AT Google
This is a lovely hidden secret, a few mins walk from London Cannon Street this is super convenient and feels a luxurious hang out. There are so many drinks available there’s no menu just ask for what you want. We had an amazing bartender give us a gin tasting experience which was insightful and a wonderful way to spend an evening. Will definitely go back. Had some great cocktails recommended by the house xxx thank you guys
Arabella B . 2023-05-06
MORE AT TripAdvisor
Absolutely great time at this place! All staff were lovely especially Nuno, Murray and Richie!
Eshan Rai . 2023-05-06
MORE AT Google
Andre took care of us and we had a brilliant time.
Adam Kingl . 2023-04-27
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On reading the recent reviews we didn’t go expecting too much, but I was very pleasantly surprised. We were shown to “ The Brig” and Murray got under way on asking what Cocktails we liked & started making His spin on our favourite cocktails, we enjoyed Our first cocktail then he got us Connected to the Bluetooth speaker where we played our own music. The cocktails kept coming & we enjoyed fruity, creamy & coffee based cocktails. Murray asked us were we happy with the temperature & lighting of the Brig (which we were ) . Overall we had a great experience we couldn’t fault our host or the cocktails we were served it’s just a shame it was only a hour long as the time flew by. Would highly recommend.
chantell25 . 2023-04-04
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What a gem! We stumbled across this bar an ended up having an amazing couple of hours. There is no menu, so your cocktail choice comes from a personal consultation with the waiter or the barman. The results were impressive and we ended up having some pretty unique cocktails. Obviously you can have any of the classics too. The service was exemplary. Warm, professional, genuine.
Antonello Caboni . 2023-04-02
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Nice place, the waiter was friendly and polite but unfortunately after 40 minutes nobody came to our table to take the order ( or to bring us the menus ). I work in hospitality and I know that sometimes it can happen but lads, we went out and nobody said nothing ( the staff was literally in front of the stairs and inside the venue were maximum 14 guests )
Alex Iannicelli . 2023-03-12
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Went in the last afternoon. Lovely place and although the drinks that were made were lovely, the bartender was quite rude. Appreciate she was the only 1 there but there was only 1 other table of people and another couple in the bar. Just asked about menu (beware they dont give you one) but was quite short and unwelcoming. Maybe an off day but remember guests are allowed to ask a simple question and desevre not to be snapped at. Lovely drinks were made though so would still return but hopefully in a more friendly manner.
Glenn Jackson . 2023-03-04
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Great experience, staff amazing and so helpful
James Mitchell . 2023-02-25
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Having taken our clients to this cocktail bar after a great event, I couldn't have been more disappointed in the attitude and customer service provided by the staff here. To be treated with such disrespect has left a lasting impression to the point I would highly discourage anyone from choosing this place for a sociable drink.
Lyndsie White . 2023-02-22
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Cocktails were great and the bartender was professional. However the expectation of ‘enjoying music of your own choice, living it up with bespoke cocktails and basking in an interrupted atmosphere’ was sadly not achieved. Upon arrival the bar was very cold and not warmed up prior to our arrival and we were informed we could turn the heater on if we wanted to! When we enquired about the music we were told to turn on our Bluetooth and play our own music! This was not expected for the cost of the experience. Furthermore the Wi-Fi was not working properly, nor was there a network signal for either of our providers hence we could not actually play any music! This interfered with the experience for the majority of the hour, whilst I was attempting to rectify the issue but to no avail in an awkward silence. When subsequently challenged the manager responded ‘the Wi-Fi worked just fine for the rest of our guests’. However the bartender informed us at the time that this was a common problem with guests which needed to be rectified! Upon the issue of the cold temperature the response from the manager was ‘the bar is separated from the alleyway by a single door which of course affects the temperature on colder days’… surely this is rectified by planning ahead for the customers and simply turning the heating on? … Entirely unhappy with the managers defensive response and inadequate apology. Neither of these issues should be the problem of the paying guests. The review title reflects the music issue, the temperature of the room, the mangers response and by no means the ability of the bartender.
Strimmns . 2023-02-14
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Absolutely loved this little gem of a bar tucked away from the hustle and bustle. The staff were super friendly and welcoming. One of the waiters served me up a fabulous cocktail based on my taste preferences. It was amazing! Will def be back x
Christine Constantine . 2023-02-09
MORE AT Google
Went with my partner and other 2 couples, lovely place (head to the basement) great classic cocktails, amazing selection of gins, rum, whisky, etc. Music at the right volume to have a conversation, but the best was the service, everyone so attentive and nice, plus experts on spirits and cocktails, special kudos to Nuno, so professional and funny, everyone makes you fill so welcome, we had a great time. We'll definitely come back!
Luis Fernando Mendoza . 2023-02-05
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Best cocktail bar, hidden gem! Will be going back
Tamara Hutton-Brown . 2023-01-23
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Thank you so much for your service, really great experience even when you were a short staff, my friend and I really appreciate your kindness. Unfortunately I had to see you dealing with a rude people and I saw a nice attitude about it. Any customer would like to see that type of situation, especially when the customer has being rude to you, I’ll definitely come back, but hoping my friends and I wont have the same vibe with that type of people around. But definitely the cocktail recommendations were so great an clean. It’s nice to find a place where the staff knows what they’re serving you! We will back!!!!
Laura Martínez . 2023-01-22
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The service was wonderful and really professional! I have to thank you for your service and your vibe. Giving us a nice drinks, but also a nice environment making of this evening a nice experience! (BTW, so exited to have a whisky master class, I saw it and I couldn't stop listening 😁) defo I will be back!!!
Elena Mihai . 2023-01-22
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Unfortunately we experienced Merchant House when they were very understaffed on a Saturday evening. My husband and I arrived and ordered two cocktails, have to say, both fantastic - negroni and old fashioned made with rum. Two more of our friends arrived, one pregnant and ordered drinks, took a little while to come, mojito and soft drink. After, two more of our friends arrived and no one arrived to take a drink order, my friend tried to order at the bar but was told someone would come over, unfortunately they didn’t. Drinks were eventually ordered, another soft drink for different pregnant member of the party and a ‘bucks fizz’. Because drinks were taking so long we ordered another drink too. These took a really really long time to arrive. Our last order was 3 espresso martinis, which we were told would take time as the coffee machine was upstairs, which we were fine with. When these arrived unfortunately they were watery and not drinkable, the colour was a light brown in colour. We explained that these were sadly not ok and we would appreciate something being done on the bill to reflect this. We asked for the bill. It did not come and we had a train to catch. It still took several more reminders to come. The waiter then told us that it is to be expected with 3 espressos that they become watery… in the end we asked that they kindly be removed from our bill-as we didn’t drink them. They did do so. Service charge was added automatically, which we asked to be removed as we had waited so long for drinks, to which a senior member of staff responded ‘do you know how many staff are working tonight?’. This is not our fault nor should we be given attitude over removing an optional service charge. We then asked if we could split the bill, he shouted ‘how many of you’, to which we explained we wouldn’t be splitting equally as we had 2 pregnant members who hadn’t had cocktails. Paying for the bill was unfortunately a needlessly arduous task. So, whilst our first 2 cocktails were truly outstanding, the attitude of the service was unacceptable. While we totally understand being understaffed, and recognise this, we did not appreciate being treated in this way and therefore would not return or recommend.
Emma Bernagozzi . 2023-01-21
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Rude arrogant bar staff that act like they’re too busy to serve you EDIT: Based on the response I'm not convinced you have your facts right, and we have anyway found the bar staff to be rude and arrogant on more than on occasion (not the servers however who have always been polite). I'll decide what's unnecessary or excessive in my own review, thank you very much.
Joshua Heavyside . 2022-12-22
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Staff were pompous and rude. Try elsewhere.
Samuel Gough . 2022-12-22
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A great knowledgeable whiskey evening with some great tasters
Josh Novelle . 2022-12-15
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Booked a gin tasting experience for my best friends birthday. Never been before & was pleasantly surprised by a very cozy basement bar with really cool vibes. Monika the manager was very attentive & professional and led us to the private gin tasting room. We were welcomed by Pedro, a lovely young man who was clearly very knowledgeable about gin, passionate about his role and a top barman. The hour passed quickly as Pedro took us through the journey of gin to the present day. I would really recommend it especially with Pedro as the gin specialist. He is a star⭐️ We will certainly return…
124mariom . 2022-12-09
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Used to be the top of the cocktail scene and a truly hidden gem. My last experience wasn’t that good - quality and presentation were poor and the price was certainly excessive. But worth to try another time.
Nico Reichel . 2022-11-16
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A specialist bar in fine wine, cocktails and whisky 👌 . Great for special occasions and nights out. Or a nice company night out for team building. Great staff. Great service. Great ambiance.
Nicholas Herriot . 2022-10-27
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My favourite cocktail bar in London, this is why... Pros: Hidden away from the main streets. The quality of service is exceptional and the staffs knows their stuff. If you enjoy good quality cocktails with no gimmicks and doesn't remind you of science class, this is the place for you. A nice classic ambience in the heart of St Paul, no drinks menu, yes no drinks menu, I usually ask the folks at the bar to make whatever, I just provide the base and they usually build on that. "Merchant House is home to some 600 whiskies, 400 rums & 400 gins" There are secret rooms in there too, and if you are lucky, you may get a tour, it is part of the appealing atmosphere. Cons: Do not expect to receive or make call whilst inside, sometimes, the WiFi connectivity is good, sometimes it is ridiculously slow. I'd like to see an alternative food menu to the current option which is just a selection of meats, pickles, olives. Conclusion: A must visit cocktail bar. You can thank me later. PS. No need to take videos or photos for Instagram, you'd be having a real good time.
B Obileye . 2022-10-24
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Amazing athmosphere and such a lovely and friendly person serving us. She was such a professional and a true talent! Absolutely delicious cocktails! Love,love this place! Can’t wait to be back again!
Sara Peneva . 2022-10-09
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Really great place. We went for the cocktail experience and the drinks were amazing and tailored to us. The bar staff were very professional and charming and made the atmosphere great. It’s an absolute must-try for anyone wanting relaxed good vibes and an intimate setting.
Ugne Krymcevaite . 2022-09-29
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We came for the brig experience. I can see some found this really good on previous reviews but personally we found the room a bit claustrophobic and too dark. It wasn’t helped by the fact I couldn’t pair my phone with the speaker on Bluetooth so playing our own music was an immediate issue. The barman we got assigned seemed awkward and found it really hard to break the ice. For one moment I felt a little bit cringy as we really weren’t hitting it off, he was a little stand off ish to be honest. Didn’t ask us what we liked other than spirits so I had a very sour cocktail to start with, which I didn’t like and the barman seemed like he was taking offence. I was expecting it to be a bit more professional and for the barman to lead the way and maybe explore our tastes more. He seemed too young and inexperienced in our view. Conversation flowed eventually but felt like we had to put the work in. The bar downstairs seems really nice. I feel we would’ve been much better suited to having a few cocktails there instead of the forced interaction of this experience.
N6814VPwilliamm . 2022-09-26
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Lack of a menu is just to get you to pay £18 for a glass of wine
Daniel Selig . 2022-09-24
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Home from home. A bar that bartenders go to. Astonishing selection of booze, a newly built secret bar within a secret bar (ask the staff, it's amazing), the Brig, London's smallest bar - genuinely lovely staff and just a vibe and a half. Go get some.
David Brady . 2022-09-23
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Cute hidden gem in the city with fantastic table service. They can make cocktails of your choice depending on your taste
Sabina . 2022-09-09
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We came last year and booked for a big birthday and got canceled by email 1 hour before our booking due to a power cut' there was no decency to phone, This year for mine and my wifes anniversary we booked before we came to Cornwall as this was somewhere she really wanted to try and now they have canceled again via email with 1 hour before booking customer service is shocking as when signal is bad for internet have the decently to call your customers, We now won't try again and I recommend others not to book as well as your be disappointed with no time to get another meal in a busy time of year !!!
matt8758 . 2022-07-21
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Amazing cocktail, Nuno was unbelievably helpful and friendly and made our evening. Will definitely be returning
Jack Wylde . 2022-07-03
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What a fantastic experience we had on Saturday. Bought as a gift we didn’t know what to expect. This was an hour of bespoke cocktails made to our taste in the smallest little speakeasy in London. Rueben was our host and he made the experience so great with his expert knowledge of mixology and friendly personality. He is an absolute asset to this place. Nothing was too much trouble and we were even able to take the last cocktail down to the beautiful downstairs bar (which houses the most bottles of spirits I have ever seen) with a beautiful ambience, candle lit with a jazzy laid back vibe. Just perfect, thank you. Will be recommending.
Ann P . 2022-06-22
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Excellent evening last night at the bar with a colleague from Asia - myself a gin drinker, my colleague a whisky drinker. We came for a few drinks, ended up spending 5 hours at the bar. Every drink we’ve could think of was made to order. The bartender, from Portugal, was a joy! What an experience. A true speakeasy experience, and while s bit discomforting that we had no idea what we were paying, in the end was reasonable for what we consumed. Fabulous night out. Thank you so much. Will be back soon! ( some hot food - even the very basics would be nice!😊)
Donald B . 2022-06-10
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The souls of ghosts of bartenders and barmaids from the prohibition era lives in on in the hearts of the people here. We had a wondrous, magical, beautiful evening with our server. Then again, we are also awesome guests, and we take some credit - we are a delight to have. Thus, if you are a quasi-mediocre person (or your date is of questionable fabulousness levels) don't come here, you'll not be able to deliver enough panache and glow, and you're not worthy of this place.
Mattias Petter Johansson . 2022-06-05
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What a gorgeous speakeasy-style bar with an impressive and visual collection of spirits, excellent cocktails and impressive nonalcoholic cocktails as well. Charming service and overall wonderful setting.
anneenna135 . 2022-06-05
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Over an hour to get a drink. Abusive staff. Edit (response). Thanks for the reply. And we did understand that issues arise, and the bringing in of the drink was awkward but we'd asked him to come down as we were giving a toast. Anyway, I'm sure it could have all been resolved, but your man snatched the drink away and told us curtly to get out. I suggested to him that it was harsh given the circumstances, to which he called me an a$$hole. So I stand by my review 100%.
Ross Williams . 2022-05-24
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Fab place, great service, nice music, great ambience
Cashmira Pramanik . 2022-04-02
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To further what Anthony Freelove wrote, this place has maybe changed hands or something because I’ve been twice now and the second experience was wildly different from the first and not for the better. The first time I went was July 2021 on my birthday. The atmosphere was a bit dead but not everywhere was fully open due to COVID and there were still a lot of restrictions in place but the cocktails were at least decent. I paid about £75/£80 for 6 cocktails. The second time was a few weeks back when I recommended the place to some friends. We were seated and told they no longer give out menus. I ordered a Daiquiri, which wasn’t great, and an El Presidente, which again, wasn’t nice. I had an El Presidente here previously and it was interesting because they make it with sherry, which is different but this time it was horrible. Nobody enjoyed their drinks really. The bill came up and it was £115 for 7 drinks! A vast mark-up from my previous visit. I was charged £15 for the Daiquiri which for rum, lime juice and sugar syrup is a complete rip-off. They appear to charge £15 a drink as standard which is well over-priced for the quality and contrary to what their online menu states. I actually apologised to my friends afterwards. I was quite embarrassed at having recommended the place, both for the quality and how much the bill came to. I won’t be going back which is a shame as it used to be quite good.
Terry France . 2022-03-20
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An absolutely fantastic evening here, slick service and a great selection of drinks. We were treated to a impromptu whisky tasting from Miguel which was a nice touch. Well worth seeking out while it’s inexplicably still quiet!
Climber60474130048 . 2022-03-10
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Arrived for a pre dinner birthday cocktail - lovely surroundings and looked very promising until we came to order. They do not have a cocktail menu but boast they can make anything. BUT - no espresso martini, no coconut liqueur, no galliano. So 3 out of six drinks ordered 3 not available! They then came up with an excuse that they try to avoid products available at supermarkets. I asked for a rum and coke and they suggested rum and ginger beer - despite both ingredients being readily available at supermarkets!! Ruined the first part of the evening. Just do not get the concept at all - pathetic. There are many, many far better cocktail bars in London. But a lovely setting.........
HappyBruce . 2022-02-23
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Gorgeous selection of spirits. Not just educated but really kind staff: Their knowledge comes with courtesy, you will appreciate this a lot! Thanks Monika for everything!
Richárd . 2022-02-17
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Went here for my birthday and had the private bar experience. It was great, had good company they let you play your own music and our bartender Harry was an amazing host serving us great drinks and giving me good advise on making my own cocktail
Alan Tran . 2022-02-05
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Staff are so friendly and we had a great time here. We booked the brig a private bar where we got made excellent drink, then went down to a bar for some more
Zoe Ryan . 2022-01-24
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It's gone downhill a lot from my first visits there. The staff member was unengaging when I went there last. They don't have a menu, so you have to describe what you want. I said "Something like a Manhattan, but not a Manhattan". And I was delivered... a Manhattan! My friend asked for a gin-based cocktail and they brought gin in a glass with a bottle of tonic water. Yes... the mighty minds of the bar thought a gin and tonic was the answer to our cocktail request. And despite their website saying all cocktails were £12.50 we were charged £14.50 for two of them. I wanted to consider it an aberration, and emailed them with feedback - but was ignored. I just don't think they care anymore. Go check out a bar like 69 Colebrooke Row or the Nightjar if you want cocktail excellence.
Antony Freelove . 2022-01-24
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We booked this for my 40th birthday treat,all I can say is what a fantastic experience,we were met by a bar man called miguel who took us into the BRIG he was fantastic and I cant praise him highly enough. His cocktail knowledge was incredible and just kept them flowing perfectly after asking what spirits we liked,every cocktail was perfect. If your looking for something different do it.
rhysw979 . 2022-01-20
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An incredible underground bar which just has to survive the pandemic desertification of central London! Go there and drink, folks, you won't regret it. It has a quaint speakeasy atmosphere and a very clever concept on serving cocktails based on your preferred spirit and type of drink. You just give the barman your general preferences, likes and dislikes and he comes up with a masterpiece! On the evening of my birthday, Miguel mixed the drinks: he invented a long drink on a peat whiskey base that blew my mind and followed it with several elegant creations of different strengths and aromatic profiles that let all my friends know how talented he is. His colleague was also very attentive, charming and welcoming and the entire staff went out of their way to make it a birthday to remember. The bar also has a cosy private functions room with a beautiful piano. It's just an amazing little place deserving of your custom, if you are a cocktail fancier like me.
Maria Spirova . 2022-01-11
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A speakeasy/jazz bar vibe. A really interesting little basement bar for cocktail afficionados and late night imbibing. Very welcoming staff.
Guy . 2021-12-09
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V nice cocktails. Could do w some more waiters though. Takes a while to get a drink!
Matt C . 2021-11-28
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Lovely little atmospheric cocktail bar off now lane. Good vibes and great cocktails. Casper (Caspar?) an absolute cocktail wizard whose recommendations blew our minds. Best cocktails in the city. Authentic speakeasy/nautical vibes
M. Boulton . 2021-11-21
MORE AT Google
Best little hideaway around. Great service from the booking team to the genius bartenders and their cocktail suggestions. And I thought I knew my drinks. Thanks guys!
Jake Powell . 2021-11-09
MORE AT Google
Lovely little underground pub with a great selection of Whiskey. Very little choice for food, but go here, drink and grab some pizza later.
Sujir Pavithra Nayak . 2021-11-09
MORE AT Google
Attentive and knowledgeable staff, expertly made cocktails and a stylish bar.
sam edmo . 2021-11-05
MORE AT Google
They’d run out of the sparkling wine that was meant to be in my cocktail so substituted it ... with lemonade!! This made it sickly sweet. Surely a different type/brand of sparkling wine could have been used. I can’t think why lemonade was thought to be a suitable substitute. Also, they’ve got rid of the menu! This makes it difficult to know what to order - please bring the menu back, Disappointing, as I loved Merchant House on my previous visit last year.
OneRoamingFoodLover . 2021-11-01
MORE AT TripAdvisor
Great whisky selection and cracking service.
Jon Green . 2021-10-25
MORE AT Google
We had a brilliant time at Merchant House. This place is a little difficult to find but well worth it. We ordered 6 cocktails and these are made according to your requirements. Just said, we want Vodka as base with fruity taste but no coconut...
acat2 . 2021-10-24
MORE AT TripAdvisor
Great cocktails. Nice environment. Attentive knowledgeable staff.
Matt Sisley . 2021-10-17
MORE AT Google
Fantastic whisky tasting in a cool setting. Monika was really helpful before I booked and then amazing when conducting the tasting; she's clearly very knowledgeable and made it a really memorable experience for us, including cocktail recommendations for afterwards. The only thing I'd change is the hangover the next morning!
Nick Savage . 2021-09-17
MORE AT Google
I took my boyfriend to the Brig for his 30th birthday and I'm glad I did, he thoroughly enjoyed it. Tiago (the bar manager - sorry If i've spelt your name wrong!) gave such wonderful customer experience. It's such an intimate place that it could...
SA2468 . 2021-09-03
MORE AT TripAdvisor
Beautiful seting, very pleasant atmosphere, delicious cocktails, scrumptious snacks, great service, what not to like?.
Laila Wells . 2021-08-20
MORE AT Google
This place is so well hidden from the road - you wouldn't know there was a bar there, this just made the experience that little bit more mysterious and exciting. We arrived on time for the slot I had pre-booked with the bar manager but...
Bex C . 2021-08-03
MORE AT TripAdvisor
This was our second visit to The Brig and Merchant House. Visited last year just myself and wife and had a great time so this time we returned with friends to share the experience. We had an hour in the brig with our own barman...
Jonnym_7 . 2021-08-02
MORE AT TripAdvisor
Staff were a bit 'distracted' and unprofessional at the start of the evening, but as the night went on they became more hospitable, friendly and actually redeemed themselves... Turned into a decent night, even though the service at the beginning was not great. The venue and bar were lovely, the selection of Whiskeys and Gins were also amazing. Cocktails were hit and miss depending on who made them 🙈 My advice, please be more attentive to your customers - its the least you can do when your place was almost empty and we were a few of the only customer there! All in all, a nice place that's quite hidden away, I'd certainly go again :)
Bhaz Mistry . 2021-07-31
MORE AT Google
I finally got to visit The Brig bar last Friday and it did not disappoint. Having waited nearly a year to experience it (due to lockdowns, not the bar!) it was so much fun. We sat in the main bar for a drink prior to...
dannys414 . 2021-07-19
MORE AT TripAdvisor
We visited the Merchant House yesterday as one of the bars on our itinerary for London Cocktail Week. Honestly, we could have stayed there all day. It’s really tucked away but it’s a great little hidden secret and we are planning on coming back. Monica...
olivia0605 . 2021-07-08
MORE AT TripAdvisor
The widest and deepest collection of rums and gins in London. Very quiet post lockdown.
Ben Lu . 2021-06-23
MORE AT Google
Great selection of rum and cocktails. Great staff!
Boxtholomew . 2021-06-01
MORE AT Google
Giving 5 stars as the place is probably my favourite place to drink in London. But not giving any details as don't want hundreds of people invading my quiet night out 😀
Jim Swanson . 2021-05-30
MORE AT Google
The best cocktail bar in London. Love the new day bar on the ground floor. Fab now look. Cant wait until you reopen again!!!!
Mary Gillmore (Beauty Essence) . 2021-05-11
MORE AT Google
My fav drinking hole in the city. Amazing drinks and flawless customer service. Great hidden gem
Jim Ha . 2020-10-28
MORE AT Google
We hired The Brig for 1 hour and we were delighted with the experience. The Brig is amazing, as it’s a tiny private bar referencing the brig of a ship. We were served cocktails by Tiago, who was excellent company and who made very good...
edwortj . 2020-10-25
MORE AT TripAdvisor
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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1401 Opinions
Lovely hotel in a very busy bit. Not a place to try to drive to as there is little parking, pollution charges. Taxi, Underground good to go. Black Taxi a bit more expensive than Uber but Uber drivers have to Pay £50 for entering the City centre so to be fair use black cabs. Either that or book the same Uber driver in and out to help cover the additional cost. All you would expect in the hotel and bar as you would expect for this high-level establishment.