Meng House in Chiltern

We booked a table here for 7 people to celebrate Mother's day, when we arrived for our booking at 2pm, we were told that we would only be able to have 2 courses because the restaurant normally closes at 3pm, (in fact we were allowed to stay a bit past this time to finish our 2nd course). The food was very good but we had spent over £230 on food and drinks for 7 people and when we asked if we could take some of the remaining food with us, we were told No, because we had ordered from the Buffet menu. They claimed the reason was to stop people from ordering lots of food and taking it with them, but this reason didnt make sense because on the buffet menu, each person has a limited number of dishes they can order. (Its not an Eat-As-Much-As-You-Like Buffet). Considering we were also forced to rush our meal, I think this was not really a good way to treat customers. If we go here again we will definitely check that we are going to have enough time to eat our meal and also whether or not we will be able to take leftovers home (rather than them going in the bin!)

We booked a table here for 7 people to celebrate Mother's day, when we arrived for our booking at 2pm, we were told that we would only be able to have 2 courses because the restaurant normally closes at 3pm, (in fact we were allowed to stay a bit past this time to finish our 2nd course). The food was very good but we had spent over £230 on food and drinks for 7 people (£33 each) and when we asked if we could take some of the remaining food with us, we were told No, because we had ordered from the Buffet menu. They claimed the reason was to stop people from ordering lots of food and taking it with them, but this reason didnt make sense because on the buffet menu, each person has a limited number of dishes they can order. (Its not an Eat-As-Much-As-You-Like Buffet). Considering we were also forced to rush our meal, I think this was not really a good way to treat customers. If we go here again we will definitely check that we are going to have enough time to eat our meal and also whether or not we will be able to take leftovers home (rather than them going in the bin!)

Recommended by a friend as the best Chinese around. Went on a Wednesday evening and the restaurant had several other tables occupied. Good sign. Waitress was terse, gave no time to ask questions and provided no descriptions. We felt as if we were an inconvenience. The service certainly did not warrant the 12.5% service charge on the bill. Food was acceptable but certainly did not reflect the price, higher than other local establishments. The experience was average, the price should be as well. Will not be returning.

New favourite place since our local Chinese closed down. Was recommended highly on Facebook so gave it a try… very kind customer service & good food to match. Thanks team.

Finally good Chinese food! Our food was made quickly but most importantly, delicious. We had egg fried rice, spring rolls, sweet and sour chicken and sea spicy chicken. Looking forward to our next visit.

Poor service and staff pulling faces while serving. Charging for sauces even though the food was bland:

Had a takeaway from here this weekend and it was delicious! Freshly made. Definitely will try again!

Still the best Chinese food I've ever had - which includes a comparison with the fayre from the Good Earth group. I'm lucky that Meng House is only 4 or 5 miles away from me.

I have eaten here several times over the years. This is honestly the best Chinese food in the local area. Every dish here is full of flavor and very authentic. The staff are always very polite and accommodating. I always enjoy my time in this restaurant.

It’s simply the best Chinese food in Buckinghamshire!

We ate in here tonight, the lady taking the order didnt understand us which resulted in dishes coming wrong, food was generally bland had to cover it all in soy sauce to have a bit of flavour, they were lacking in choice of spirits had no spiced rum, the icing on the cake was the added to the bill 12.5% service charge, if you want a disappointing meal visit meng house

I have been going to this restaurant for at least ten years and have always found the food , staff and atmosphere wonderful . Love this place and have recommended to many people who share the same opinion and keep going back . Keep up the good work .

Dated restaurant, very old school. Food was good, but service could be more welcoming and less pushy.

This place is wonderful. Fresh & very tasty food. Not a bad price at all. You don't find many dine in Chinese restaurants anymore that are friendly & good quality. I think If found my local one.

Went for our 43rd anniversary, staff were courteous and attentive, food faultless. A really enjoyable experience.

The food wasn't fresh at all. Not recommended

Previously written food good and service poor especially take away Avoided but returned to retry. You call an order and ask how long as usual they don’t want to lose customer so grossly underestimated again. Food used to be good value and tasty. Now less so and expensive. They don’t care once they have you

Excellent food, good selection and freshly prepared. Would definitely recommend.

The best Chinese takeaway we have ever tasted! Quality of the food and portion size was excellent for two people.The only criticism is the time we had to wait for the food. I would recommend ordering in advance to avoid lengthy waits especially during weekends. We will definitely be ordering again!

Used to use Meng House for dinner and take aways all the time. Always good up to about 3 years ago when the aromatic duck in our takeaway was dry, burnt to a crisp and virtually inedible on 3 occasions. We therefore switched to Full Moon at Chalfont Station who have been great. Went to order at Full Moon tonight but they were closed for staff holidays. So thought we’d try Meng House again in the hope they had improved. Phoned through the order, got it repeated back to me. My husband went to collect it 45 mins later as requested. They had no recollection of our order and would not be able to make it for at least an hour. It was already 8pm. Absolutely shoddy. Regret giving them a second chance. Won’t be making that mistake again!

After dining did not feel well. Now have investigated further and their latest food hygiene rating was a 1! This most likely reflects their standards and hygiene. Not sure why councils let them still operate after receiving the lowest score possible?

Booked a table for 4 last weekend, very welcoming and the food was prepared and delivered promptly. Food was of excellent quality and good portion size. I would have given 5 stars, except the restaurant was cold and my elderly parents had to keep their costs on.

Beautiful food. Recommend the Kung po prawns...so moreish....

Best Chinese food in the world as always.

Have been looking for a decent Chinese eat in as my partners favourite food. Loved it here, food just amazing, great atmosphere and very friendly staff. Wil be back and back and back .................

Fabulous,loved it. Went fairly early tonight and it soon filled up Everything felt fresh and beautifully cooked,delicious starters and the mains were just as if not better,perfect sweet and sour chicken,tasty lamb and the best Singapore noodles I’ve had in years Can I just add that he service was incredible too,the young guy couldn’t have been more helpful or polite Will return,thank you

Been using this restaurant for 3 plus years, but last night showed me how bad this place can be, the portions are now tiny, the food seems to have been watered down, the katsu sauce pours like water , not very nice. The service was awful asked for a brandy in a warm glass, given the excuse could not warm the glass! I suppose the saying is true familiarity breeds contempt Avoid save your money

Lovely welcoming reception, flavoursome food, great quality & a variety of vegan options. Will definately return

Third time we’ve visited the restaurant in the last three months. Every takeaway meal was prepared quickly and to a very high standard. Great menu choices. Try their squid. It must be the best anywhere

No real need to elaborate the title says it all. The food was excellent and the service super fast and super friendly. The restaurant was reasonably busy but the staff seemed able to cater for their in-house diners and take away customers equally. Often we have found in other restaurants one or the other suffer long waits to be served. Definitely to be recommended.

We were family and friends and had a wonderful Chinese meal! We chose a set menu including mixed starter, crispy duck, chicken with black bean sauce, prawns, lamb with ginger and spring onion, sizzling, sweet and sour pork, vegetables and special fried rice. Everything was delicious and the bartender was most attentive, young and very welcoming! Highly recommend!

We booked a table for father's day. It was busy and staff couldn't cope with a full dining room and all the takeaways coming through. Food took a long time to arrive. We ordered separate starters and our orders were piled onto one plate so vegetarian and meat orders were together. Not good when one of us is vegetarian. The starter wasn't replaced despite pointing it out several times so the vegetarian had no starter. Mains took a long time to arrive - the food was good so we had no complaints there. When the bill arrived we were overcharged by £20 for drinks we didn't order and for the starter we told them we couldn't eat. They removed the extras quicklybut it was a bad end to an overall disappointing visit. We won't be visiting again. The two stars are for the food.

Food was delicious and priced well and the waiter was lovely. Definitely the best Chinese around!

Great food and friendly staff, highly recommended

Lovely Sunday buffet good food brilliant staff

Worst food we’ve never had All frozen meats Long wait , because they took too many takeaways… Rude waitress cold face Please don’t go this restaurant U will be very disappoint

Ordered a takeaway and advised the restaurant that a member of the family was pineapple intolerant and on their advise ordered a chicken dish. The dish actually did contain pineapple and this could have had a serious health impact. However, the pineapple was spotted and we immediarely discarded and thew away the dish. The special fried rice ordered was actually egg fried rice. What a tasteless disappointment. We rang the restaurant and advised of the issues and were accused of lying. Disgraceful. We will not be using this restaurant again and suggest you do likewise.

A couple of our friends had recommended the Meng House so we went to the Sunday Buffet to give us a good sample of their food. The food was fine but it was not a buffet (ie , go up and pick just what you need). So we ordered various dishes not realising each dish was large enough for all 4 of us! Not surprisingly we could not finish all of the food and the 'waiter' informed we would have to pay for the food we did not eat! Given the menu says 'eat as much as you like' - we were rather taken back!! It spoiled the end of the meal, really. Service was slow but we had a good chat amongst ourselves.

I went in on Friday night...understandably busy and placed my takeaway order was told to take a seat as it was a 45 min wait...so far so good...I am a larger lady and there were two thin gentlemen also waiting for their orders...I was asked to go away and come back...the gentlemen were not...I came back at the appointed time to see two slender ladies waiting inside.. I was again asked to wait outside...whilst the service was polite it felt discriminatory and I was very upset by it. The food was as always excellent.

Possibly the best Chinese meal we’ve ever had. The food was delicious, all freshly prepared and great portions. The front of house staff were very friendly and welcoming.

Catered for ym wifes brithday family meal. 12 of us. No problems whatsoever. Food was prompt, plentiful and delicious. Certainly going back again soon.

Huge disappointment in customer service - we had two drinks and one starter and then waited for over 45 minutes for our main course. Eventually we left as we needed to be somewhere else for an appointment. Not really much of an apology and we left hungrier than when we started! This place needs to decide if it is a takeaway or a restaurant - the only words I heard to all takeaway customers was sorry for the long wait! I won’t be going back!

Lovely meal served in good time, friendly helpful staff too

Great restaurant and takeaway. We have been having meals here for years and the standard is always excellent. I have thoroughly enjoyed all the food I have had and never been disappointed.

Ordered a takeaway over the phone last night, it was ready to collect in 20 mins. The food was delicious, the ingredients very fresh. Lovely, crunchy vegetables, we really appreciated the fresh pineapple! The restaurant looked very nice, very polite, helpful young man on reception. Will return to eat in the restaurant next time!

My friend and I went to meng house for dinner tonight. The food was excellent. Great service and absolutely delicious food. Will deffo be going back

Authentic Chinese cuisine with friendly and helpful service. Great takeaway options too.

Great food nice waiters with huge bundas food came in under 20 minutes and meat cooked perfectly go here not to full moon. The writers were nice and friendly I told them about my allergies and they sorted it out straight away. I remember when it used to be a small little restaurant but now it’s turned into this.

Delicious food, we've used this restaurant for years and are glad to see they are keeping busy through the pandemic. I'd recommend the spring rolls, and prawns with seasonal vegetables.

Called at 5.30pm wanting to pick up at 7.30pm. Plenty of time I think even on New Years Eve. Nope, I was told I could pick up from 8.20pm. A set menu for 2 should not take 3 hours to prepare! I experienced a total...

Brilliant service and wonderful food from this place! Been around for years, and Ron is very helpful. We couldn’t come inside to get a small order (super cautious because of COVID), so called from out front and Ron brought the card reader outside to let us pay, and always provides great customer service!

Called at 5.30pm wanting to pick up at 7.30pm. Plenty of time I think even on New Years Eve. Nope, I was told I could pick up from 8.20pm. A set menu for 2 should not take 3 hours to prepare! I experienced a total lack of flexibility, zero customer service and a couldn’t care less attitude from the guy on the phone. Been using this restaurant for 20 years. Quality of the food has been going downhill and this was the last straw. You lost me as a customer last night. Never again!

As a takeaway it has been well organised to maintain distancing. Food is great, as it always is!

Food and staff are amazing. All dishes are wonderful and the best food in the children area. Very accommodating and nothing is ever a hassle

1st visit ok food good but not cheap 2nd visit treated like some kind of pleb food poor prices not, hardly surprising the place 2as almost empty. never returned nor ever intend to. I would rather have a takeaway from Shangri la in Chesham, at least they welcome your business.

Great food every time. Take away tastes as good as eat in.

Best Chinese food in the area! Great food! Very authentic!

Despite the challenges of the last few months- Meng House food is at its best .... strongly recommend for take out service

We've been buying takeaways here for many years and it is the best in the area. Every now and then we try somewhere new (usually on the recommendation of a friend) and we always regret it. The food is tasty, authentic and MSG free. But...

As someone who is half Chinese, I am used to Chinese cuisine - particularly from my Mother! However, since the lockdown, we've not been able to induce in her cooking, so had to look (shock, horror) for an alternative. Pleasingly, Meng House has provided this...

We used to come here a lot, but it’s changed! The dishes seem to get smaller and smaller and the price goes higher and higher. It feels expensive and wasn’t really impressed with the food, it used to taste so much better.

I rarely write reviews but felt so disappointed by last nights service! I’ve been going to Meng House for years and have always rated it but they were under staffed and kept us waiting a ridiculous amount of time for every course. The food when...

have been to Meng House with my family for dinner yesterday (8/2/20), absolute disaster. Service was atrocious, food was well below mediocre and highly overpriced. That’s one establishment I will not set my foot in again.

After the regal in berkhamsted heartbreakingly closed, I’ve been desperately trying to find a good chinese. Meng house has answered my prayers. Excellent selection of dishes available. Taste of food is superb and the waiting staff are charming. Also had super experience with take away...

Nine of our family at here on Christmas Eve. We have done this on a number of occasions. It is a fairly traditional Chinese restaurant and its popularity on Christmas Eve has grown over the years. Consequently there were a number of large round tables...

We used to use this place all the time, but was our first visit back in a year and it’s changed! A lot of the menu items we used to have are now gone. Spent £55 for a take for four of us, it felt...

This was the first time we had used this restaurant and had a takeaway. The food was really lovely and would definitely recommend & definitely use again!!

Nice food, good value for money. Pleasant ambience.

Nicely set out. A tablecloth and napkins venue, which adds a bit of class. The service was good and the fare typical Chinese. One gripe, the red wine was served cold. Is this the new fashion? I don’t know. Apart from that, I would go...

Very disappointed. The restaurant was crowded, although I can’t think why, and the customers queueing for takeaways were jostling our chairs. Service very slow and the staff unfriendly. I suspect the rather tasteless food was brought in frozen from a warehouse. It was heavy on...

Great food here, eat in or takeout, Friendly 😊

What more might you wish for or expect on a Saturday evening away from the kitchen. Does everything which might reasonably be expected in this somewhat salubrious corner of Buckinghamshire - without breaking the bank.

now at par with Ken. food quality has dropped. Kung Pao chicken has no peanuts. The only consistent dish is the prawn cracker. Takeaway have no labels so what you think is sea spice chicken could be onion and pepper chicken or vice versa. Serving...

I’ve been to the Meng House on many occasions but have to report the food was extremely disappointing on this occasion. It’s such a shame that a restaurant which once served decent food should now provide food that is flavourless, anaemic and unpalatable. Will not be visiting it again.

Great food and Frist class table service, the best restaurant in the area.

Have called time on this dated establishment. The only reason it still has some custom is because there isn’t much competition. Their Sunday buffet is nothing of the sort and completely soulless. The staff have no people skills and the owner is a rude woman. Well no more will we give them a pound note.

Best Chinese in the area! Service is always really attentive and friendly

Great food. Great atmosphere. A little pricey.

Have visited many times and food is always good, hot and fresh. Recommend the chilli and salt squid!

Lovely food very pleasant surroundings and staff

Had dinner here tonight.......the service was very attentive and friendly. The food was good enough but I have had better in many other places. There were many other diners so maybe tonight was slightly off for some reason.

This Place has bad customer service. The staff talks behind ones back in their language, which is Very unrespectful. Also they r rude when u have a food request u Walt to order.

What a shame. This restaurant used to be reliably good if a bit pricey. The last two meals we have ordered haven’t been good, with this evening’s being really poor. Butterfly prawns used to be big and juicy - now they’re small and dry. My boiled rice tasted weird on its own (I’m wondering whether I should even have eaten it...) and if you’d told me it was boil-in-the-bag I wouldn’t have been surprised. It was just warm. I had beef with black bean and green pepper. Also tepid and oddly devoid of flavour. No sign (or taste) of a black bean at all. Beef tasted as though it had been cooked yesterday and heated up with a bit of sauce out of a jar. Him Indoors had roast pork Chinese style and left 75% of it. Chewy, not fresh, dry and tasteless.

Table service and food: first class! A little pricey though and they add 10% service charge to your bill.

Such a shame that this retaurant is no longer what it once was. We have been visiting it for quite a few years, although the high price ment that for us, it was special occasions only. The prices were eye watering, but the food was to die for, which made it worthwhile. Sadly, the prices are even higher now, but the food is not a patch on what it was, I think their cheff must have moved on, because we gave it the benefit of the doubt twice before, but were disppointed each time....we won't be going back.

We went here on Mother’s Day due to another place letting me down, and wished I had booked here in the first place, they call it a buffet but everything was freshly cooked and bought to the table. It was a set menu for Mother’s Day but it was really nice to try different foods, my Mum loved it and hubby and I liked the different meals we were served, great afternoon at a great price

Ordered a takeaway for Mother’s Day as we’ve always enjoyed the food from Meng House (but today I didn’t think sitting in a restaurant with a streaming cold was fair on anyone!) & once we started to serve ourselves we discovered that the mixed meat noodles appeared not to be cooked & that none of the food was particularly hot. We decided to eat our food & phone the restaurant after as we didn’t want it getting any cooler & there were some edible noodles. When I phoned I spoke to a member of staff whose attitude was not customer focused. I explained my concern about the noodles & was told that they are served as crispy noodles. This is not how they are listed on the menu & is not how we have had them twice before. I was told that I did not like them as crispy noodles so had to repeat myself that it was not what I expected to receive, also there is a difference between crispy noodles & noodles that have clearly been shown a pan before being put in a plastic container. The staff member told me, in what she perhaps thought was a jovial manner, I didn’t like them but she would credit me with another portion next time - that’s great but I live over an hour away & typically only eat here when visiting family & it’s a special occasion. The attitude then changed to “I don’t know what you expect me to do” - I certainly do not expect to solve your customer service problems for you, especially as I wasn’t even given the chance to explain that the food wasn’t hot either as the solution from Meng House was “ we will credit you next time, thank you” end of conversation. Will certainly be thinking twice before visiting again.

We have used this restaurant for takeaway many times but haven’t visited for a long time. The meal was excellent. The special mixed starter had slightly more unusual items than we have had elsewhere and was both generous and delicious. The smoked chicken was particularly tasty. Mains were equally generous, well cooked and flavourful. We thought the special fried rice was an excellent accompaniment.

Great food, good service, nice calm ambiance. Perfect for a quiet Sunday evening.

No issues with the quality of the food, but when our bill came to £150 for 5 of us with no bottles of wine ordered and 2 people were driving. Appetisers + mains + drinks.

Ok I have given this restaurant a great review in the past, however I had the worse Chinese ever last night and as a result will not be using this restaurant Any more.

I went with family to this restaurant having not been there for over a year. The food was delicious and well cooked. My son loves crispy duck with the pancakes which he announced was the best he had ever tasted. The service was attentive without being intrusive and indeed we had a great conversation with the waitress about where to obtain yellow bean sauce. I will not leave it so long in future before I return to the Meng House.

We have been going to this Chinese restaurant from when it first opened many years ago.

We had a great Chinese new year meal at meng house and we had great service from all the staff. The food was great and we enjoyed a great meal.

Short of good sit down Chinese restaurants, so tried again. Mistake! Booking lost , stood around for 30 minutes Very inefficient and uncaring Never again

I love it here the table was booked for my husband and a close friends birthday and didn’t let us down. We chose all the food ourselves no set meals, starters of mixed choice in clueing dumplings, seaweed, ribs, dumplings, then 1/2 duck, then mix of meals, two bottles of wine and a great night with good service and lots of atmosphere we will be back

Had a great feast for a great price recommend it highly

Always a good experience with meng house, very helpful staff and super delicious food!

On a Saturday night the restaurant was buzzing and warm, service very efficient and food all good quality. As previous reviewers have noted, the restaurant did get quite cold after 10pm by which stage we were the last table left in. Table next to us were leaving cash for a tip and staff pointed out that service is already included in the bill, impressed by that.

Visited this restaurant after giving it a long break due to service being so bad on our last visit. Upon arrival the restaurant was really cold with no heating on, as was the food and the service was even colder definitely a charm course needed somewhere.. Abrupt, rude no customer service at all, brisk manner and whipping the table cloth away before we had finished.