McGuire's Fine Foods in Medway

I finally got the chance to visit tonight with my wife, after having it on my list for quite some time. Although I initially booked for Friday night, I had to cancel last minute. The staff were incredibly accommodating, quickly adjusting my reservation to the following evening with no fuss. From the moment we sat down, we were in for a treat. We ordered from the a la carte menu, and each dish was a surprise of flavors, textures, and beautiful presentation. Every bite offered something new and exciting, from the carefully balanced flavors to the artful display. It was a truly fantastic meal—one that exceeded all our expectations. We’ll definitely be returning soon!

We all ordered sunday roast. For 3 people they bought out a tiny dish of cauliflower cheese and a tiny pot of gravy. We assumed these were portions for 1. When we raised this with our waiter they agreed it was not enough and went back to the kitchen to raise the issue and returned to us with more. The yorkshire puddings were very tasty but they werent overly generous with the meat. Desserts were fine except custard and rhubarb trifle which was poor. The waiting staff were very good. I have to say i think its gone a bit downhill since our last visit.

Having moved from London a few months ago, we have been seeking a fine dining experience here in Medway. Today, we found it at The Pumproom where we thoroughly enjoyed a set lunch, which was absolutely superb. The food is both contemporary and compelling, and we could not fault the quality for what is a very decent set menu price. The food is superb, being both well cooked and extremely well presented, tasting delicious. We were even tempted into a desert that did not disappoint. The service was friendly, discrete and efficient, with a welcome flexibility in one of the main dish components which the kitchen happily accommodated. A thoroughly enjoyable experience, and we will be back, especially to sample the Sunday roast and evening dinner. Well done The Pumproom - no need to rush back up to London for a sumptuous dining experience.

So very grateful,to the staff members here,for accomodating a family 60th Birthday meal,at such short notice!!!!........we a group of 19,had a room booked at another establishment,for a 60th Birthday celebration meal for my wife. At the last minute,the chosen restaurant had a facilities issue,out of thier hands,& had to close thier doors for several hours,just as we were due to arrive for the meal. Several phone calls later,and thoughts of no meal,or celebration would be able to happen ,but the staff here,just cracked on with it & put all the tables together,to make a family meal happen after all,at such short notice,even whilst still dealing with other clientelle!!!. the food was amazing.& the ambience of the decor & surroundings was Beautiful,and so a huge thank you from me goes to all the staff involved in this las minute rescue of a very special event. very much appreciated,thank you so much.

The food here was fantastic and the staff were really caring and attentive all night especially our waitress Lia. A great local place.

Living a 5 min walk away we thought we would go for breakfast. Was a lovely breakfast. Both had the full breakfast. We sat outside. Pot of tea for 2. £43 inc 10% service charge. Great food & lovely staff. Its certainly as good as Avenue tennis breakfast. Nice setting, nice chairs, cutlery etc.

The venue is beautiful and the setting, outside particularly, is lovely, especially in good weather. Unfortunately, the attention to detail wasn't great. There was food on the floor under our table outside, and remnants of some broken glass which had not been cleared up completely. For us, the menu is limited and somewhat uninspiring. Some of the portions were disappointing, especially considering the prices - about £150 for 2 courses and 2 drinks each. (It was interesting to us that the sample A la Carte menu on the website had no prices on.) While we're very happy to eat in high-end establishments and pay high-end prices, you expect a level of finesse with that, which was lacking. A bowl of chips cost £8. The Ivy and other good London restaurants charge less. Some things were over-seasoned, some lacked a variety of texture and just seemed a little unbalanced. It was almost as if in part it was an assembly of different sometimes competing elements, rather than cohesive dishes. This place is beautiful. The staff are plentiful and pleasant and service is nice. We'd happily return if the issues outlined were resolved, but until then, it will be a drinks only venue for us.

Had a lovely evening with my girlfriend, I was greeted by friendly staff and had great food, especially the Mango Pavlova which I adored and topped off an amazing evening.

We had an amazing lunch at The Pumproom. It completely exceeded our expectations - the food was stunning, service friendly and attentive, and the venue itself is fantastic with lots of nods to its heritage and very tasteful. Would definitely recommend and return!

food was cold both main and starter spoke to manager who comp the meal but would have preferred to have hot food and the place wasn't even busy

Came on Saturday 27th April for the well priced set lunch we had just a few weeks ago. Oh, we are not doing that anymore. No explanation or sorry? So left with the very expensive A la carte menu. Just 4 choices : Lamb, chicken, Hake and celeriac dishes. My Wife hates lamb & celeriac. Try to be positive, hake looks nice. I could see when she ate it, no real enjoyment. Was it ok I asked? Really sorry, I did not like it. This is not a Michelin star restaurant, but prices that reflect that. 73.13 pounds for 2 main courses and a small glass of Pinot G, not great value. Mine the chicken, ok. My wife loves good food and we eat at the best restaurants in Kent, Italy and Paris. My thoughts are the chef is over rated, All smoke and mirrors and the owners don't know any better. To much salt on everything. Any chef must understand seasoning? Try 'The Swan' West Malling, better food and well priced. Get this chef on 'Great British menu' let's see when he comes last. Before I wrote this I looked at a few reviews, owners need to monitor reviews. Try 'The Swan' West Malling, quality dishes and well priced. Much better chef.

Went here for a roast, was lovely as always. Cocktails were AMAZING! Lia our waitress was so helpful and really made us feel comfortable. Would recommend.

Went or recommendation of friends who went Nov 2023. Starter was good. Mains was a disappointment, meat was a small portion, for £25 some had beef others pork, knives were blunt staff did change them when asked. One of the sweets rhubarb was cold not cooked was returned apologises given and a different sweet which was asked for was okay. For £81 a head it was a disappointment. Just looking at reviews it appears standards over the last couple of months have dropped. Staff very polite and helpful.

We went to the a la carte indoor restaurant and we were not disappointed. Superb food and excellent service. We will definitely be going back!

My first visit to this restaurant was to treat my best friend and I was pleased that she was impressed. The food was 1st class and proper a la carte (small portions but amazing flavours). This place might not be everyone's cup of tea, unless you have deep pockets, as it was London prices in Chatham Medway of all places. I was disappointed with the 12.5% discretionary service charge that was added to the bill as it "technically" is not discretionary unless you refuse to pay it. So no need to leave a tip as they take one anyway. Not sure if it will be a regular place for me to visit, maybe once in a blue moon will all I will be able to afford.

Me and friend ordered Tapas and drinks and sat by the terrace. The quality of the food is great and done to high standard. The service is lovely and the atmosphere is relaxed and chilled. It is a little pricey for Medway, however the prices they charge are definitely worth it.Would definitely recommend!

We had a lovely lunch here to celebrate my birthday. The location is fantastic and the food was very good. My steak was slightly overcooked but they knocked some money off the bill, which was a nice touch. The lunch menu was good value, but some of the items required a supplement to be paid, so watch out for that. On our way in they asked if it was a special occasion so it was a nice touch when a plate turned up at the end with 'Happy Birthday' on it with some small cakes. Overall a great experience and we will be back.

We popped in to see if we could have drinks outside with our dog - which they said we were allowed to, we made our way round, sat down & a waitress came out with a dog bowl of water, we gave our drinks order. Lovely drinks, lovely views, brilliant music playing, an absolute find of a place. A stunning building. Weve booked a table for dinner for a few wks time. The only thing i would say is - open the doors!! it is a tad uninviting on first look, weve walked past several times, peeped through the windows, we were almost scared to go in!! there is nothing outside to indicate what this place actually is. But it is lovey !!1

Lunch with my daughter.Food excellent quality. Waiting staff very attentive . Delicious complimentary bread and olives pre meal. Good choice of wines & cocktails . Copper River Gin delicious!! We sat outside on the heated terrace which overlooks the river . Perfect!

We had a lovely lunch here. The location is fantastic and the food is on point. There was a slight mix up with our main courses but the staff dealt with it very professionally and knocked a couple of things off the bill, which was a nice touch. The lunch menu was good value, although two of the four mains choices required a supplement to be paid, so if you wanted to stick to the standard price your options would be a little bit limited.It would also be great to see more English wine on the menu (other than sparkling), given how much good stuff there is locally.Overall a great experience and an excellent addition to the area.

A great local find right on our doorstep.The quality of food, surroundings and service is well deserving of the price point.Of course there is cheaper places locally but not that provide the same standard of food and ambiance.We visited for a Sunday lunch, and for two courses with a bottle of wine it was £100 for two of us, I felt this was great value for what we had.Highly recommend this restaurant for a special occasion or just a great Sunday lunch!, we will be back again soon.

Went on the gin distillery tour which was superb and would highly recommend. Excellent knowledge and plenty of samples to try plus a free Gin and tonic afterwards. We stayed on for the tapas afterwards, the food was tasty however the portions were ridiculously small and expensive, 70 quid for the two of us for 4 tapas plates and the cheese board (4 small pieces of cheese), we could only afford one pint of beer each and at £6.50 a pint it was London prices in Medway. Service was excellent however it should be as they add a 12.5% service charge to your bill without mentioning it.Had to buy a kebab on way home I was so hungry, would recommend but expect it to be expensive and leave you hungry afterwards, only the wealthy will be getting drunk there at the bar prices.

Loved the Pumproom when it was a deli-type restaurant with a variety of dishes and salads. Still great setting and views. Now a la carte and although quality of lunch was lovely it seemed over-priced and very tiny. Lunch menu was quite limited choice and although supposedly a set price half of the items had a supplementary fee of up to £8.50 a dis. Dessert of honey sponge and cherries consisted of a piece of sponge 1 inch by 2 inch and 1 cherry cut in half. Sorry to give negative review but was disappointed compared to last visit pre-lockdown which we absolutely loved.

I cannot believe this restaurant is on my doorstop - amazing!!! Went to the Pumproom on a rare date night with my husband and we were blown away by all aspects of the Pumproom.We sat on the stunning terrace which is heated and beautifully dressed. Impressive to give such ambience to an outdoor space.We had 3 amazing courses and as embarrassing this is to admit, I nearly burst into tears with my first mouthful of my starter (scallops with smoked trout and tomato miso broth). A really good wine list with a good choice across all price points was nice to see.The staff seemed really well trained and pitched their attentiveness well.Really pleased that such a lovely dining experience has opened up in such an interesting space.We spent around £170 for the 2 of us which was an expensive night out but I would still say that it is good value for the level of dining, care and attention given. We've recommended to all family and friends who will listen!The only bit of feedback I would offer is that they allow just drinks on the riverside area which inevitably attracts smoking. I think this is a real own goal when you're serving food as delicious as this to risk it being ruined by smoke!

Easy booking, great staff, tapas flavoursome and generous. Little gem in Chatham, lovely experience, thank you ….

Firstly, the building and setting are truly amazing, the terrace overlooking the river just glorious and the staff generally outstanding.You must remember this is fine dining, so the food quality is paramount above large portions, and the quality was evident. We had the 3 course set lunch, £28.00, and the presentation, service and quality were very good, lamb melts in your mouth. My colleague and I both work in the City , and this would certainly match any of the offerings there , but for Kent, slightly overpriced.I really don’t like the hidden, 12.5% discretionary service charge , which is another way to charge more for your meal, and who benefits from this?Another gripe was when attending to the bill ( I did not have my glasses so missed this discretionary charge until I got home), I asked the waitress was servive included and was told no, so I gave her £10 cash. Probably as a percentage of the bill , the two combined was the largest tip I have given anywhere in the world!The view is stunning, quality of food is very good, would I return , possibly, but not in a rush.

What a wonderful meal this evening. Stunning views over the Medway. Delicious food all beautifully presented and great service. I would definitely recommend

Our table of six was perfectly placed to admire views of the waterside at Chatham docks and Upnor Castle and also the contemporary industrial architecture of the pump house, which also hosts the Copper Rivet Distillery.Maybe because we’ve been locked up for so long, and yearning for something to kick start our tastebuds, I have to say the food was stunning. Wait until you see what they do with the humble carrot- you will be blown away!! Tender rib eye to follow was soft succulent and perfectly cooked, friends had sea bass and lamb rump, both with a Middle Eastern twist, and were equally enthusiastic Although we were very satisfied and full, we couldn’t resist the lemon posset with caramelised chocolate ( think caramac bars) Light, yet creamy with just enough tartness. A perfect end to a perfect meal !The staff were friendly and efficient making for a very relaxed ambience. We were even given a sample of the hand sanitiser made in the distillery! High quality food like this comes with an upper price range but well worth it Approx £60 per person

Last night I dined with friends at the beautifully renovated Pumphouse Restaurant, which is just round the corner from me, after the dreary hiatus of the lockdown months. Because I tend to live to eat, I deliberately ate less during the day, to make more room for the delicacies I was expecting.I am aware that food is a subjective matter and that in many ways, I, as a peevish (though somewhat gourmet) vegan, am offering an opinion that may not be shared by the carnivorous majority. But often, I find that establishments that fulfil the requirements of people on the culinary margins, excel in all other categories too.Early on I decided to pig out by going for a full 3 course meal. I needn't have worried about feeling stuffed, however, as the portion sizes were pretty small. In fact, I was awoken by a ravenous hunger this morning, and had to make a nutritionally balanced vegan shake to make up for the deficit of protein from the night before. When I weighed myself, I discovered, to my surprise, that I had actually lost a few pounds despite having eaten out the night before. It was an unexpected benefit of the £35 I had spent 9 which didn't include wine).After olive nibbles (because my friends were driving they didn't order any wine so I followed suit), I ordered a starter of thick vegetable dipping paste with good depth of flavour from marsala and undertones of whiskey, enlivened by something pickled, and accompanied with sourdough bread. It was nicely presented with leaves and petals, but underwhelming and very small in size. The thing about small portions is they have to be very, very good, so that you feel like lingering and savouring each little bite. One of my friends ordered a bizarre starter of baby corn with popcorn in a lightly spiced sauce, whose main virtue was it's alliterative novelty.At this point in the meal, not all was lost. A really delicious main course would have won the day. Sadly, the main dish, of potato wedges, something pickled again and little bits of cep mushroom would have been pleasant enough as a tasty side dish. But it had no star protein ingredient, like the sea bass that my meat eating friends ordered which came with a nice smelling jus and what I assumed was a dollop of pea puree. Even on a basic level, the vegan meal was nutritionally deficient. It was a meal developed by carnivores for vegans, circa 1990, and hence, unsatisfying. The other person in my party who had ordered the vegan option reported similar misgivings.Given we are in 2021, this is a little bit backward. The idea that vegan options should be relegated to worthy, second rate extras is of course, discriminatory, but more than that, as a restauranteur, one should take pride in every item on the menu, down the the last grape and olive. It makes sense to have excellent vegan options too on a purely business level, given the rising number of vegans. It is the right of restaurants to have whatever they want on their menus, but given that they did have vegan items that people pay for, they should be every bit as tasty as the carnivorous options on the menu. A vegan £ is worth as much as a carnivorous £ after all.Anyway, after this, it was mainly the delightful company of my friends that kept the evening going for me. I ordered a dessert of dense chocolate cremeux with contrasting seared orange and nutty biscuitty bits, more due to hunger than anything. It turned out to be the best part of the whole meal. I have to say that this was quite a disappointing culinary experience for me. Doubly disappointing as I had been looking forward to having a restaurant on my doorstep that I could take visitors to, which looks gorgeous and has real character and history, and a great river location. Staff are welcoming, polite and professional and service was prompt and discreet.I can only hope that the menu evolves to fulfil the expectations created by the aesthetic beauty of the building it is served in. If it does - and I believe it could - then it could become a truly exceptional addition to the attractions of my local area.

We thought that the restaurant facilities were superb, excellent service and the quality of the food second to none, almost to Michelin standard. However when receiving the bill after being quoted £23 for a 2 course meal plus drinks etc we were astonished to see a figure of £188 for the four of us.If you wanted rib eye steak it was £8.50 extra if you wanted french fries it was £4 extra if you wanted broccoli it was £4 extra and so on. Plus a discretionary %12.5 service charge.So expecting a bill of £92 plus addons for drinks and coffees we were presented with one for £188.We felt that it would be more open to include the supplements as part of the meal price. We are all aware of the real price of steak and lemon sole so why not show them.Overall we thought the experience was excellent but would like their management to be more open about the costs

By far the best meal I’ve had in a long time and the best I’ve had anywhere in Kent. I think our picture perfect terrace setting looking on the sunset over the river Medway to Upnor castle helped, but the service was fantastic, cocktails immense and food simply incredible. The best steak I’ve ever had, I highly recommend the bone marrow starter and whilst they’d run out of the dessert we wanted (we were the last in the restaurant!) the next choice, the strawberry choux bun was incredible. And to top it all off, they told us that we’d waited too long for our main so they gave it to us for free…. We were having such a lovely evening we really hadn’t minded, but I wasn’t going to miss out on a free course(!). That they did that was the perfect cherry on a fantastic cake. It was so good, we’ve booked our next visit in the taxi on the way home! Thank you The Pump Room!

Very excited to try this restaurant as we had previously popped in for a drink and both liked the decor and the look of the restaurant menu.I think what struck both of us after having a meal here was that it cost exactly the same as a similer meal at a highly renowned Michelin listed restaurant we also visit in Kent. It was really hard then not to make comparisons...The observations we shared were that here there were no complimentary 'amuse-bouche' etc, the service was perfectly fine but not quite as polished and the food descriptions on the menu were a bit overly flamboyant but not particularly helpful. Example; a main course of lamb turned out to be ultra rare, yet this wasn't described on the menu or mentioned by the waiting staff.. It was borderline for my partner who's firmly in the 'medium rare' camp and so we wondered how the 'well done' fans would cope.The biggie for us though was that in comparison the portions were quite small. Example; scallops in a starter most often run to three per plate but here for a high price point it was just two and they were not particularly big ones either.No complaints about the quality at all, clearly a very talented chef tucked away here... interesting food combinations and great flavours.... we would definitely both say this aligned with the fine dining expectations the menu and prices allude to.With a bit more on the plate and a few finishing touches we think this restaurant could easily compete with others in the fairly elite range they are aiming for but currently they don't offer the best value for money within that range.

From start to finish, our experience at The Pumproom was exemplary. From the incredibly welcoming staff to the delicious and well-presented food, it was hard to find fault.The monkfish and saddle of lamb mains were both superb and the chocolate bullion bar dessert was a suitably decadent treat to finish! The general ambience and layout of the restaurant should also be complimented under the current restrictions. My partner and I both agreed this was the best meal out we’d had in a long time and we can’t wait to return.

We booked last minute and managed to get one of the last tables available for lunch. The decor is lovely and the food was absolutely amazing. The service was a little slow to start and I had to ask to have our drinks order and food order taken, but after that the service picked back up.Overall it was a great meal and we will be back very soon to try more on the menu!

We had a wonderful night here! Will has created the most amazing menu, flavours and presentation are impeccable. The service was outstanding and venue is beautiful. Maybe a little pricey but after not going out for 15 months it was a well deserved treat. We will definitely return for a special occasion.

What a pleasant surprise. Having been before it was taken over - I was not expecting to be greeted but such a professional team. The food and drinks surpassed my expectations. The service was spot on whilst being relaxed. They even acknowledge my birthday and every member of staff individually wished me a happy birthday! I think I've found my go to place. Looking forward to trying out more from the menu. Thank you Pumphouse, you have one happy customer.

Our second visit here and what a lovely evening. The food was perfect , the staff so lovely and friendly. And the views were amazing. Lovely to have such a great restaurant in this area at last ! We will be back...indeed already booked again! Thanks to everyone there for such great evenings for our wedding anniversary and birthday celebration

We had an excellent lunch time experience at The Pump house for our wedding anniversary. Delicious food for us as pescatarians . Good value for money as the tastes were sensational.Especially the Savoy cabbage with sherry. Rice pudding arancini for dessert super too. Can't wait to revisit !

We had a lovely long lunch here, whilst the wind was howling outside.. the most amazing food.. I had a carrot for starter, I never realised a carrot could taste so good… delicious.. would recommend and especially when the weather is better to sit outside…

The food was amazing! Tried things I never had before definitely fine dining at its best. Waiter was welcoming and efficient. The restaurant itself is beautiful.

Wow! What an amazing place! Beautiful setting, very helpful and polite staff and amazing food. I will definitely be returning. What a gem on our doorstep.

Had a lovely, but very windy afternoon at the Pumproom yesterday. The staff were all amazing, couldn’t fault our service one bit. The food and the drinks were delicious too . We will definitely be returning, hopefully on a hot sunny day🤞🏼

First up, the building is amazing - it's a lovely place to just sit with a pint to admire the architecture but it's all topped off by the fantastic food. Managed to get a riverside table to bask in the sun and enjoy a beer, some amazing cocktails and a fantastic selection of dishes from the menu last week but I'm definitely looking forward to going back when we're able to try a few more dishes and enjoy a sit-down meal indoors!

Was lucky enough to get a table outside on a sunny Friday afternoon and loved it. Sitting out looking out across the river with a glass or two in my hand was magic. The place was clean, friendly and would recommend it to anyone looking for a chill and relax Maybe see you there soon as I’m going back

We spent a great afternoon here making our way through the menu. The food was original with plenty of choice and a vegan menu was available too. Everything tasted amazing but highlights were the crumpets and the yuzu mousse. Front of house staff were welcoming and efficient and the whole venue was spaciously laid out easily nailing the covid compliance needed. Thanks!

We visited yesterday for the first time. The restaurant is only serving outside at present because of Government guidelines. The terrace is well situated on the river with good views and alternate heaters on the walls were on so not too cold.Service was good but the food ordered came extremely slowly - around an hour for our main course (we did not have a starter). We were driving so only had virgin cocktails but for £7.00 each, they were tiny and mainly full of ice.On a lovely sunny evening, we would definitely go back but hope that food service is slicker.

Wonderful food, great cocktails, delicious wine, brilliant staff, lovely site. A real find. Definitely going back for more. Perfect.

Lovely to see the place open again and really enjoyed the new format / make over. We were lucky the sun was out and lovely and warm, while we enjoyed some plates from the tapas menu. Good was great and service too. Glad they are back, miss the old cafe brunches , but good things to come from a really nice local restaurant.

Having visited the Pumproom many times pre-Covid, we have been waiting for it to reopen and were so pleased that we were able to visit this week. There is a spacious terrace overlooking the river, with tables spaced safely apart, wall heaters and even blankets on the back of each chair in case you feel a chill. The many staff were all polite, friendly and helpful and the Manager was particularly good and very concerned to ensure that the customers were happy with their food and the whole experience. As a vegan I was very impressed to see that there is a separate vegan menu which has a good choice of starters, main courses, sides and deserts and the main course I chose (Leek and Wild Mushroom Pasty) and the desert (Dark Chocolate Cremeaux) were, not only beautifully presented, but absolutely delicious, My dining partner was a meat eater and was also extremely happy with the saddle of lamb and his side of "skin-on fries". Service was very slightly slow when waiting for the main course but I suspect that may have been slight teething problems on the first day of opening and the fact that all dishes were freshly cooked. It was certainly worth waiting for though and we were able to have a leisurely coffee and pot of tea afterwards without ever feeling rushed by the staff. I have already recommended to several people and will definitely be returning to work my way through the menu!

As a first-time visitor I was mightily impressed with the coffee and snacks. The scrambled egg far exceeded my expectations, as did the side-order of ham which was (unusually) very reasonably priced. I shall return given half a chance.

Have met friends on 2 occasions for lunch recently. I am sure all their customers must come by word of mouth as it is not easy to find and would not attract passing trade. Also, no phone number to book and the email on the website was incorrect, I had to phone the distillery to get a current email (hello@crdpumproom.com).This is literally a lunch/brunch menu and doesn't pretend to be anything else so no fish and chips but good sandwiches, soups, quiche and various egg brunch dishes. Help yourself water urns. You have to go to the desk to order and pay, food is freshly cooked and service is professional and quick.The location is a refurbished industrial building, the car park is by the distillery and you have to walk down the side to find the cafe entrance (no sign posts to the entrance).

Lovely atmosphere, great service and the best poached eggs...cracking place for breakfast! Well worth a visit.

There is no argument that the quality of the food & drink here is excellent. Portions could be a little larger (especially the salads), and it's not the cheapest place around Chatham Maritime to snack, but it is the nicest & friendliest. It's dog-friendly too for well-behaved owners & dogs. The outdoor terrace and ground level tier indoors are both disability accessible, and at a push so is the indoor upper tier.A good snack/light meal with coffees will set you back around £20/couple.Highly recommended.

I’ve visited McGuire’s now several times. In terms of the main strengths, it’s a pleasant enough dining environment with nice views over the River Medway (if you sit near the window or outside). The food and drink is acceptable for the price, with a good range of options on the menu. The inclusion of specials and food from the deli counter is also a positive addition. As for the issues which I think need to be addressed: The process of paying is painfully slow, mainly because customers are allowed to stand dithering making their selections whilst others wait in the queue. You’ll also have to get your own cutlery, oil, salt, pepper, vinegar, napkins and sugar as this is never put out on the tables (a little odd!). Service is sometimes slow, painfully so if the kitchen is busy and I’ve seen the impact this has on customer service. And finally I am unsure as to why raw onion is added to so many dishes as a garnish when it’s so overpowering. Maybe I’ll visit again in 2020.

Lovely staff so friendly and chatty, can never decide what to choose as there’s so many lovely options on the menu! Such fresh produce, and good value for money. Love the atmosphere, we really enjoy our visits to the deli.

My wife visits the pump house regularly for coffee, the food looks really tasty although I have only had food to take away, the Scotch egg with black pudding is really nice as is the sausage roll with caramelised onion and there is great views over the river to Upnor castle.

I've really tried to continue to love this place since the management has changed but I have to agree with some of the other reviews here. Portions have gotten smaller for the same price but most importantly, I haven't had a nice interaction with the team in the last few months. I used to have lovely banter when this place first opened but now if I try to make conversation with the staff I get bewildered blank looks. I used to rave about this place but now I feel like the only reasons I go back are the free parking and the building.

It's so refreshing to have a good quality establishment that is a local firm employing local people with local produce, rather than the chains with no personality.As a regular here you can not beat the service or food. I would thoughly reccomend a trip here with fine views over the river and the sausage roll with caramelized onions is delicious.

Our normal Earl Grey and lunch snacks were of the usual great standard. But what makes this place is the staff - helpful and friendly. Cant fault it!

Oh my goodness! What has happened since the previous owner left? The distillery have claimed back their space but really don’t seem to care about it at all!

A fantastic location within Pump House 5 at the docks.

Probably the 5th or 6th time visiting, and every time exceptional food and service. Would recommend the brunch options.

Had lunch here the other day. Nice atmosphere and some nice choices on the menu. The only disappointment I had was that I was very limited to only 2 meal options that were gluten free both being salads. I chose the pear and Prosciutto ham salad which was very tasty and a large potion. Price is average for deli style food.

Nice food and drinks albeit fairly pricey. Staff are nice enough with the exception of one young female who scowls whenever she is asked a question or brings food/drinks to the table, like it is all too much trouble. This is not a one-off. Shame! She needs to be more approachable and have a smile on her face.

Foolishly decided to try McGuires again. It was not busy and yet the tables were not cleared, the waitress apologised saying they always forget our table because it is "out of view"..?! My friend had arrived earlier and ordered, when his food arrived the waiter just stood there with it; my friend asked, "What is it," to check if it was his meal and the waiter replied, "I don't know."

We have visited McGuire’s on several occasions since you opened and have had great service and lovely local food and drink , we belong to the marina as it is so convenient to take friends and family there - we have been watching the progress of the outside seating area facing the river with excitement and anticipation and finally it opened in June . It was a lovely sunny late morning and we arranged to meet some friends with their dog there so we went onto the lovely spacious area to have some lunch and wine but was told we can’t have food outside ! We were so disappointed we were told something like it’s because of seagulls stealing food, they don’t seem to steal it from the front of the building ! We would be interested to know if this is true or a licensing restriction . We recently visited Ramsgate to the new Royal Victoria Pavillon, it was absolutely heaving on their terrace with people enjoying food and the sunshine. Seagulls were swooping down at every opportunity and it did not deter anyone and was really quite entertaining. I don’t think you have nearly the same volume of bird life at Ramsgate but feel this restriction would deter visitors from appreciating the great position and facility McGuire’s have at Chatham.

We went there for lunch,scotch egg plus salad plus Panini,it took them 25 minutes to serve us,it wasn't very busy too.shambles

My friend and I visited for lunch as was recommended to us, we were after something a little bit different and we were not disappointed. Firstly the building is unique, followed by a menu which is just perfect for lunch. The tables are nicely spaced out and the whole atmosphere very relaxed. Would definitely recommend to others and will be back to try some of the lovely looking cakes.

McGuires is both a delicatessen and a cafe. Interesting lunches are available for reasonable prices and the ambience, set in a restored historic building, is good. There might be competition for seats on a busy day.

great for breakfast and a snack we had a breakfast and it came hot and plenty of it lunchtime suggest to book at the actual restaurant can be a little cold think due to old building and thou its been lovely while warm

My friend and I heard good things about this deli from others who had visited here and we were not disappointed. The food was excellent, service was swift, all the staff was very chatty and helpful. You are allowed to bring your dog in which is a massive bonus, especially if you have been for a walk round the island and are looking for a somewhere for a cuppa and sit down. The building itself is beautiful and maintains a lot of original features. The views across the Medway are fab, if they put tables outside would be excellent on a hot day. Defiantly well worth a visit. We will be back.

Outstanding Service and food . The staff cannot do enough for you. Food second to none sharing board highly recommended one of the best we have had. English Cheeses amazing large variety to choose from.

We like to go for a walk round St Mary's Island by the water then stop off at the old pump house for drink and food, it is really good, doesn't matter if it's just a drink and cake or a dinner if it's more dinner time, really recommend it the staff are really nice as well. WELL DONE FOR OPEN IT.

Lovely building, friendly staff, good grub.Thank you to this local business for working so hard to provide a great place in Medway.

We had been meaning to try McGuire’s for some time now, what with only living around the corner and being supporters of local independent businesses. A rare day off together meant we were finally able to visit this week.

I was part of a large group that visited recently. The policy for one bill was explained before we met as was the 10% surcharge.

A large group of us ate here before taking a tour of The Copper Rivet distillery. It was very conveniently situated but otherwise I was not impressed. We could have got a better lunch at one of the restaurants at the nearby Docklands Outlet Centre. The food was all right but not specially good or particularly cheap. Irritatingly, they refused to do separate bills and because there were more than ten of us they added 10% to the bill.

I took an elderly friend of mine for lunch. My friend finds steps hard to climb so it was good to be able to sit on the lower part of the building. She was really impressed with our ploughman sandwich. It was really well filled and delicious. The staff are friendly and helpful. The building is interesting and there are lots of bits and pieces you can purchase.

Amazing home cooked food & brunch items. Friendly staff. Dog friendly. Highly recommended, my favorite place for a lovely coffee & a chill. Worth booking to avoid disappointment

We had a very nice late lunch quiche was very very nice. Tea could have been stronger but this is personal taste.

The ambience is pleasant, being the old pump house of the Naval Dockyard. There is a small deli and open seating in this airy building. However, when we went to choose one of the remaining tables, some-one was sitting next to it with a huge dog... I am not a fan of sharing my meal with pets in proximity. We moved to the lower level towards the front, to have our lunch, and then a couple came in and sat next to us with their dog! I suggest McGuire's have a dog-free area, so that those of us who are not massive fans of walking the dog and stopping for lunch along the way, can avoid the hair, panting, whining and begging. The food is fine.

Had a great lunch here the other day, very busy and could have done with some more tables but that’s always a good sign. Had the sharing platter which was very nice. Lovely outlook over the River Medway. Have heard that they can’t put tables outside which is a shame.

Sadly we did not have the views today due to the fog that had settled in but on a fine day this is a great setting for river views.

Great use of an historic building. Sandwiches though not cheap well filled and very tasty. Definitely needs another visit.

Came here for brunch on a Sunday morning and was pleasantly surprised. The café has an open plan for seating which was very inviting. Service was pleasant and food and drinks were served very quickly. Food was delicious. I liked the fact they had little snippets of machinery dotted around the place as it's next door to the gin distillery. And alongside the café it has a little area to buy unique food and house items. Great places for couples and family outings.

We visited for a family birthday light lunch last week. Its a lovely setting, although in summer it would be far more enjoyable as it is on the river in the heart of The Historic Dockyard. There are electric wall heaters installed, but I would suggest come dressed for the occasion at this time of the year, and soak up the atmosphere of such unique surroundings.

Was quite disappointed with what I ordered which was basically a flat roll dressed up with cheese lightly toasted and a few bits of salad.The base of the roll was extremely hard and couldn’t be eaten which I left. The coffee was good.

Was unaware of the gem right on our doorstep. Friendly service in a huge historic building that’s dog friendly that serves great local cheese and generous cappuccinos. What more can we ask? Will definitely be back!

I love going here. It was an easy choice to make when we decided to meet for lunch.

I cannot recommend this place enough. The food is delicious and reasonably priced, the staff are welcoming and it’s a great location. I’m always keen to try their biweekly specials - one in particular was a delicious Parma ham, aubergine and lentil dish. I regularly stop by for a coffee and at weekends a great wine and cheese board selection. The cheese boards are diverse, change often and do not disappoint.

I’ve been here a few times because the venue is so lovely. However I’ve not been overwhelmed by the food. My mum has the minestrone soup and she felt it was bland, the veg was not cooked enough and it had too much macaroni in it. I had a Brie and grape sandwich - tasty and simple. The cheese twist looks better than it tastes. Previously I had a panini but that was quite basic with very little filling. I will go again and give it another try just because the building is so lovely.

The only downside is that we have not been before, both myself and my wife are serious about food and in particular charcuterie and cheese, to say this place is a mecca for both is an understatement.

Visited for the second time after a visit to the distillery tour next door. I like the tables and chairs - I think more space could be used to display food etc for purchase. We had lunches- 2 salads from the specials board and a special cheeseboard which at £7 was extraordinary value! drinks are also very well priced. Finished with a selection of cakes. I hope people support this venture so we don’t lose it.

We met friends who are regulars here and chose it as it had a good healthy menu with local produce. We were not in a hurry so spent a couple of hours here, and it gradually got very busy but you can reserve a table. We ordered the Kent Cheese board which was quite magnificent in presentation and in taste, and the Honey Roast Ham and Cheese Salad, which was equally tasty, We had drinks that you choose yourself from a great selection on display and then had coffees. You also go up to order and pay at the counter, but the food is brought to your table.Would definitely visit again and have recommended this to family and friends.

Visited today at lunchtime. Cafe was very busy, so the service was quite slow. The building is lovely, as is the location on the river Medway. However, the food was slightly overpriced and very disappointing. The tomato, mozzarella & pesto panini was almost cold, not having been cooked for long enough. The ham & mustard sandwich was just “ok”. Will not be returning any time soon.

We had booked a visit at Rivet Distillery next door so stopped to have lunch first. We loved it. The building is stunning and the food was delicious! Really relaxed atmosphere. Friendly staff.I can recommend Ploughman's sandwich, Mushrooms on rustic toast, crushed avocado on toast, Cheese board!.

Being a big foodie and a massive egg fan, it’s very hard to find a place that can not only get it right, but deliver service and passion. This place has nailed this to perfection.

First visit after friend mentioned place,first impressions good,looked different,clean,friendly staff,easy ordering,

eli. A touch expensive but super quality local produce. Ploughmans needed more chutney and salad e.g. Tom's, onions and grapes as only 4 grapes on plate but the cheese selection was fantastic. Great industrial building and very airy. Friendly and helpful staff.

Ive been wanting to try this place for ages. Two friends and myself had lunch here after a lovely walk around St Mary's Island one day last week. You find a table then go to the counter and order your food. We all chose the Kentish cheese board which came with 3 delicious cheeses, cheddar, blue and brie. With lovely fresh bread, butte, crackers, celery, grapes and pickle. I had a coffee with mine which was also good.