Based on 27 opinions finded in 1 websites
Based on 27 opinions finded in 1 websites
Nº 744 in 876 in Southampton
Nº 23 of 29 Fast food in Southampton
Opinions
I think the founders would be appalled at what McDonald's has now become .It used to be the case that McDonald's was fast,cheap and reliable, sadly today its slow,expensive and if they ever get the order right it's a miracle. After avoiding McDonald's for a while because of waiting times I visited McDonald's Southampton,made my order with festive toffee pie and double cheeseburger and 6 nuggets .After an expected wait I collected my order to be asked by staff" Do you really want the toffee pie because its going to take ages? ,if there something else you would like instead?"so...I said OK apple pie please.went and sat down...no nuggets in the bag.I went up and explained and was asked if I had checked the bag correctly so I went back and double checked...no nuggets .The staff member apologised and handed over the missing nuggets.I went back to eat the meal with the family only to find that the double cheeseburger I had ordered was infact just a cheeseburger ? ,so up again to explain and get it replaced by which time all the food was now cold.Mcdonalds was once something you could rely on now its an absolute mess and not a pleasurable experience anymore.
Duncan H . 2023-11-09
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Absolutely disgusting Wouldn't feed it to my dog! taste like s#£t! Worst burger I have ever had!!!!!
Happiness06649200625 . 2023-10-16
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Hoy estaba muy emocionada porque era lunes y siempre vamos a McDonald's y compartimos una caja de 20 nuggets de pollo y cuando llegamos el restaurante estaba tranquilo así que elegimos nuestra mesa favorita con vistas al aparcamiento y a la calle de enfrente y me dirigí al punto de pedido para elegir. Elegí la caja de nuggets y para mi decepción y tristeza me llevé una gran sorpresa porque se habían quedado sin salsa ranchera. Sabía que sólo estaban disponibles durante un tiempo limitado, pero estaba tan disgustado que fui a sentarme con mi mujer, totalmente angustiado. Creo que el encargado debió ver lo que pasaba porque se acercó a preguntar qué pasaba. Le dije que llevaba todo el fin de semana deseando compartir una caja de nuggets con dip de salsa y que estaba tan disgustado que no sabía qué hacer, si conducir en busca de otros Mcdonalds con la esperanza de que tuvieran algunos dips de rancho. De todos modos me dijo que le diera unos minutos y sobre las cinco volvió con tres salsas rancheras que encontró en uno de los armarios. Yo estaba encantado, de hecho me quedé sin palabras. Mi mujer tuvo que darle las gracias en mi nombre. Volví al punto de pedido y pedí los nuggets con patatas fritas, café y helados y resultó ser el mejor día de mi vida. Al final fui a dar las gracias al encargado por su trabajo y profesionalidad y también a disculparme por no haber podido darle las gracias antes. Le dije que la emoción me embargaba y que me había quedado sin palabras. Este es el tipo de servicio que espero de este restaurante de primera clase.
paul6543 . 2023-06-12
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Por si sirve de algo tengo que decir que la comida es siempre deliciosa con buen felaciòn calidad-precio. Mi favorita es pollo y salsa de curry con patatas fritas y por supuesto cafè con leche. Sabrosa y sobre todo saludable.
Paul C . 2023-02-04
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On Boxing day I was needing finest food and service and not wanting turkey again I had to go to McDonald's and order chicken chips and coffee with sweet and sour sauce and curry sauce. Amazing.
Paul C . 2022-12-29
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Me desperto y tuve hambre y quise comer algo bueno asì que fui a McDonald's para comer algo especial.
paul6543 . 2020-10-08
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Early morning start so thanks MCD for the egg macguffin sandwich and the great coffee. Really enjoyed the drink!
Dave G . 2020-01-20
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It's simply fabulous value for money. Great freshly cooked food.clean tables. Good staff. Great place.
paul6543 . 2019-12-22
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Estaba aqui asi que visitè para almuerzo. La comida delicioso y caliente y esta Lugar muy sofisticada y limpiar. Recomendar sin reservas. perfecto por especial comida.
paul6543 . 2019-11-20
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An excellent hot breakfast consisting if pancake and sausage meal with latte and complimentary sausage and egg muffin and hash browns courtesy of monopoly. The latte's particularly worthy of note.
paul6543 . 2019-04-28
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¡Servicio absolutamente asqueroso y esta no es la primera vez que sucede esto parece ser cada vez que ordeno! ¡Regresar y decirles que el pedido es incorrecto y que ellos también te devuelvan el pedido para que sigan estando equivocados y el frío de la piedra es una broma! ¡Esto es lo que obtienes por permitir que un grupo de adolescentes dirija el restaurante! !
Pc1968 . 2019-03-07
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Esperé 20 minutos antes de tener que pedir mi comida que estaba lista y cocinada para ponerla en la bandeja y tener que esperar otros diez minutos porque me habían regalado mis papitas y había tenido que cocinar más ¡No me ofrecieron disculpas! El personal necesita capacitación adicional, incluso el gerente no se disculpó. Estaremos evitando esta rama como la peste. Hora de aficionado
micahb877 . 2018-08-24
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nice little place for me to wait for husband when he's on docks, staff friendly and if you like knitted toys Tess does some brilliant minions £5 each money goes to buy more wool and the children's hospital,
Sonia W . 2018-06-01
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Oh querido, cariño, cariño. Llamamos a McDonalds en nuestro camino a casa para tomar un refrigerio y habíamos planeado usar la unidad hasta que notamos que tenía la apariencia de una larga cola de tráfico que no conducía a ninguna parte. Como había muchas plazas de aparcamiento, decidimos aparcar el coche e ir al restaurante. Hubo una breve cola cuando entramos, que rápidamente se convirtió en una cola muy larga en un minuto o dos. Había mucho personal, pero solo dos personas recibían órdenes mientras que la mayoría de las otras personas se quedaban charlando (incluidos dos gerentes que vestían uniformes diferentes). Finalmente, hicimos nuestro pedido, solo para encontrar que algunos artículos no estaban disponibles, pero lo que más nos molestó fue la velocidad, o más bien la falta de velocidad, cuando se trataba de tomar y preparar pedidos. Quizás hubiera sido más rápido si la persona que nos atendía no hubiera dejado de hablar con sus colegas entre cada artículo ordenado. Realmente no podemos comentar sobre la comida ya que McDonalds es bastante estándar donde sea que vayas, pero el servicio lento fue completamente inaceptable para lo que es un restaurante concurrido en una de las carreteras principales dentro y fuera de Southampton.
GordonHampshire . 2018-04-15
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Siempre es un lugar muy ocupado de comida rápida. Me encanta McDonalds especialmente la gran Mac o la gran sabrosa con tocino. Ubicación ideal para este lugar, ya que está cerca del tramo principal de Southampton.Enfrente hay kfc y al otro lado de la calle está Tesco y un restaurante
claremt31 . 2017-09-06
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Drive-through on a Sunday morning for drinks. Quick but made an error with my change which I had to point out.
James P . 2017-06-25
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its clean fast and consistent. always good coffee, the food could be hotter and the service could pay more attention to what you request. Like a wrap without the sausage is hardly rocket science...!
s2eemac . 2017-06-20
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The food & drink was hot. However, the seats had food on them & it didn't look that clean....worse than usual.
gazSouthamptonUK . 2016-12-28
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Puedes conseguir atrapados en el coche a través de la cola en kfc a la manera en que es un poco molesto y el aparcamiento era bastante busto como personas no moverse a los muchos espacios vacíos en el otro lado del edificio.
890RichardF . 2016-09-09
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Always good service in here. Food always to a high standard. Clean, tidy and staff always helpful and do the best to their ability to please customers.
NickiMinajFan . 2016-07-25
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Fuimos allí ayer y fuimos a conseguir una mesa, pero no podía porque algunos chicos (3) estaban sentados en tres mesas tener cuatro plazas kebabs de asquerosas , me rompí y cajas de ensalada de supermercado. El personal era pasear por ellos ignorando ellas completamente así que es obviamente una cosa normal.
UnFunkYourself . 2015-10-30
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Located near the docks, handy to stop off on way home from work and grab something when hungry. Do not use often, nbuyt
LilWil . 2015-08-28
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Visite este McD's cada pocos meses y el servicio ha sido variado de great a sub-estándar. Esto se ha basado en el tiempo de espera para la comida y la comida también se sirven a veces equivocada, especialmente a través de la a través de...
Sarah M . 2015-08-14
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I do normally enjoy having a McDonald's from time to time but don't enjoy burgers thrown together and poor customer...
grantie7 . 2015-06-01
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One of the better mcdonalds. Never any issues. Great service generally. Have used drive thru mainly and no errors in orders.
HantsGlobetrotter . 2015-02-24
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overpriced for bad quality food with unpaid kids serving you. Why would anyone waste their money eating in these places.
Matt W . 2014-07-12
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I visited this branch three times in the last six months and I can say, never again unless the staff start to work properly. The fish fingers are very brown and oily, potatoes fries are soggy and oversalted. The after taste is burning in the throat which I guess comes from using the same oil multiple times. Can the manager not see the food is not cooked properly or does he not care about his customers? What a lazy attitude. This is when I can really say the quality of Mcdonalds' food is rubbish. I have been to other branches where the food was really good.
beesontrees . 2014-07-04
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75 Opinions
Roosters is basically a knock off Nando's with a similar meal - spicy chicken in pittas, burgers , chips , salads etc and a choice of salads. Branding is very like Nando's - food can be quite good - its not at Nando's level but its a bit cheaper although they don't have a loyalty scheme. Ordered a chicken burger and fry's and was served by an Indian chap who turned out to be the manager. Paid with a card, and the machine said approved Manager insisted that the machine , said there was an error and I had not been charged. After some arguing , and the manager being very rude and declaring that he knew how the machine worked. I paid again. Guess what a few days later I discovered I was charged twice. Called and was told to come back to shop as they count refund on the phone. Eventually gave up and came back to Roosters , where I was refunded. The arrogant manager made no attempt to apologise and was quite rude. No attempt to compensate me for lost fuel, time etc, I was also refunded in Cash , probably as the manager doesn't know how to use the credit card machine or is covering up his mistake. The food is OK , shame about the management. Next time its the real thing - Nando's for me. It works out cheaper with their loyalty scheme.
3803 Opinions
Oh my god the chips are proper chip shop chips and cooked to perfection so much better than chain takeaway chips. Ended up chatting to the Naz who was lovely and gave excellent customer service. So I give it 5* all round. Ill definitely be back. :-)
2250 Opinions
Can not do simple things right, such a shame. Been stitched up by this store so many times my rage has caused me to destroy my entire order and vow to never ever eat from any of your establishments again.
143 Opinions
Went here as McDonald's was closed. Employees were extremely quiet couldn't hear what they were saying. Work surfaces were filthy. I could see the cross contamination happening right in front of me. Bacon wasn't cooked properly at all. Highly recommend that you avoid this outlet if you can