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3.1

Based on 12.763 opinions finded in 4 websites

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Nº 1614 in 1872 in Brighton and Hove

Nº 22 of 28 Fast food in Brighton and Hove

CUSTOMERS TALK ABOUT DISHES WITH..mustchocolatechickenmeltedpayhashcokecheesenuggetsbaconcoffee

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Food arrived very late and 3 items from the order were completely wrong.

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Charlie . 2025-06-01

MORE AT Just Eat

Late, Freezing cold, no straws, no sauces, drinks leaked everywhere. Very poor.

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Daniel . 2025-06-01

MORE AT Just Eat

avoid from ordering from here, ALWAYS missing items from orders. they don't ever answer your phone and when you request a refund you don't get it, i was told I wouldn't get a refund because I had already given the code to the delivery driver before checking my order when the delivery driver doesn't give the food over until the code has been given to them. food was cold on delivery and had missing items from a happy meal, 20 piece nuggets didn't turn up and also 2 drinks were missing from order.

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Shannon . 2025-06-01

MORE AT Just Eat

No sauces were provided again with this delivery

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Andrew . 2025-06-01

MORE AT Just Eat

excellent timing. food piping hot

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christopher . 2025-05-31

MORE AT Just Eat

Order took too long to arrive and my food was cold

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Soraya . 2025-05-29

MORE AT Just Eat

I ordered a large Big Mac meal and I get small fries with my large meal I’m disappointed I wanted a large not a small

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Benzo . 2025-05-27

MORE AT Just Eat

Food was cold. Drinks had spilled out and wasn’t even fizzy anymore so must have been there for ages. Driver didn’t offer me a refund or a credit. Just looked bemused.

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David . 2025-05-27

MORE AT Just Eat

Our food was so cold and was missing a drink

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Sarah . 2025-05-26

MORE AT Just Eat

Give this driver a pay rise! They deserves it! Handle my food with care he followed simple instructions. Couldn’t be anymore thankful!! I hate the company but you have some respectful drivers I can assure you that one.

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Georgia . 2025-05-26

MORE AT Just Eat

My drink was given to me upside down and was half empty. It was late and all food was cold.

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Charlotte . 2025-05-25

MORE AT Just Eat

delivery driver called to say he was outside and he was not refused to come to my address had to walk down the road and collect only for it to be missing items. rude driver

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Mark . 2025-05-25

MORE AT Just Eat

We were actually surprised with this order! The burgers were hot as were the chips. We stopped ordering a while ago due to the awful state our food arrived in plus it was cold with a long wait for delivery, so this was a welcome relief. The delivery driver was fantastic too and actually happy! So whilst we know this could be a one off we have to give credit where it’s due!

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Claire . 2025-05-24

MORE AT Just Eat

Left all the shades we paid for

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Libby . 2025-05-23

MORE AT Just Eat

MY DRINK IS DAMAGED!! My food was placed onto my communal bins as I witnessed, I have bad OCD AND WILL BE TAKING THIS FURTHER

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Georgia . 2025-05-22

MORE AT Just Eat

Absolutely shocking over an hour late, delivery driver was at restaurant for most of it so not the drivers fault

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Kim . 2025-05-18

MORE AT Just Eat

Food was cold, not surprising given how long the driver was waiting t the restaurant

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Tate . 2025-05-13

MORE AT Just Eat

Have never delivered any sauces😡😡😡😡

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Tassilo Issa . 2025-05-11

MORE AT Google

Popped in here today and there was a pigeon walking about, ordered our food took ages I think they seem to look after drive through and delivery orders. A couple of our order the burgers were cold , probably wouldn’t bother returning again

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Chris Wells . 2025-05-11

MORE AT Google

Not being funny !! Forget my sauces again and I never come to you again ! Thanks a lot for ruining my day

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Charlie . 2025-05-11

MORE AT Just Eat

useless spastics who take 40 minutes for 2 double cheeseburgers 🥰

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Alder . 2025-05-10

MORE AT Google

Orders cheese bits got chichen instead no causes came either shot good wanna refund

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Ryan . 2025-05-08

MORE AT Just Eat

we ordered milkshakes they came half full with no straws food was freezing cold

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Evie . 2025-05-08

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Stone cold, late, told driver was there but didn’t leave for 25 minutes, whole meal ruined as couldn’t be reheated

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Ken . 2025-05-06

MORE AT Just Eat

I ordered it at 4:30 and it arrived at 6:25, absolutely stone cold. Don’t really think I order for cold maccies

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Billy . 2025-05-05

MORE AT Just Eat

Usually i would get one whole slice of cheese in my fish fillet but they only put half a slice, also the same for my friends burger as well. I have a feeling they were running out of cheese thats why they were cutting it in half.

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Muhammad Imran . 2025-05-04

MORE AT Google

food was cold and completely wrong order, not

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Liam . 2025-05-04

MORE AT Just Eat

Has to be the worst and i mean WORST mcdonalds ever .. Fast food restaurants...They wouldnt know fast if it hit them in the face .. Wait ages for cold food ..staff absolutely atrocious..worst of the worst ...id rather pay the extra and go to burger king

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Dave' o Arnold . 2025-05-03

MORE AT Google

Food part of order wrong, so we received someone else’s food

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Georgina . 2025-05-03

MORE AT Just Eat

Never receive my full order! Always, always items missing- so frustrating!

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Steven . 2025-05-02

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Food was freezing and we waited over an hour for it to even arrive

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Alicia . 2025-05-01

MORE AT Just Eat

Servicio muy lento. El personal estaba más interesado en los pedidos en línea que los clientes en el restaurante. Cuando recibimos nuestra comida después de esperar un rato la comida era solo tibia

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Richard10 . 2025-04-30

MORE AT TripAdvisor

Forgot a whole meal very disappointed

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Ryan . 2025-04-27

MORE AT Just Eat

it was freezing cold....waste of money

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Susie . 2025-04-24

MORE AT Just Eat

SO slow! Waited 30 minutes for 1 large meal And a happy meal at 4:30pm, not even a peak time. Been here 3 times and it’s always insanely slow

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Jack Hopkins . 2025-04-21

MORE AT Google

Forgot my sweet chilli sauce and garlic dippers!

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Ellie . 2025-04-16

MORE AT Just Eat

Slow service, noisy environment blaring dance music, not relaxing, food cold. Just eat drivers let these places down, they should have their own purpose built outlets in the cities, as they inevitably hold up all the other customers with the many orders they have to collect.

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Skater bun . 2025-04-15

MORE AT Google

Very late delivery. Also Food wasn’t hot when it arrived and didn’t look fresh. Really disappointed with the purchase.

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Aathira . 2025-04-15

MORE AT Just Eat

It takes too long like 40 mins and foods cold but pigins keep flying in

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KITTY CLEARY . 2025-04-13

MORE AT Google

very polite delivery person, and actual warm food

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louise . 2025-04-12

MORE AT Just Eat

Fast food?? 30 mins waiting after going through drive thru. Food was wrong and cold worst McDonald EVA

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Chris Jones . 2025-04-12

MORE AT Google

Took ages staff had hearing problems and when I tried to eat outside(because the restaurant was full of rebellious delinquents) I got violently attacked by malicious pigeons. Although the food was ok it was cold by the time I got it Also they forgot my Minecraft toy:(

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Alfie Anderson . 2025-04-09

MORE AT Google

food was warm, drink was pretty much totally full for once which is good too

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Liam . 2025-04-07

MORE AT Just Eat

Delivery was estimated 20 mins got to 6 mins then went up to 10 mins down to 4 mins back up to 8 mins back up to 10 mins then 4 mins when finally arrived food was cold

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Maureen . 2025-04-05

MORE AT Just Eat

didnt give us are free chicken nuggets

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Aimee . 2025-03-28

MORE AT Just Eat

"Terrible experience! I waited for more than an hour for my order, and when I finally got it, it was incomplete. On top of that, they took my money without giving me everything I paid for. Very disappointing service!"

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Daniela . 2025-03-28

MORE AT Just Eat

The chicken burger and beef burger flat and chips cold and didn’t include the sweet curry dips for the chicken nuggets

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Maria . 2025-03-28

MORE AT Just Eat

Why can’t McDonald’s not stretch to a sachet of sugar. Never get any sugar or a napkin. I spent £17

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Ian . 2025-03-21

MORE AT Just Eat

Ordered food and waited 2 hours for it to arrive, food arrived cold!

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Kaitlin . 2025-03-18

MORE AT Just Eat

Gleb was an amazing manager who helped me with an order that messed up.

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H . 2025-03-18

MORE AT Google

Food was over an hr late, and cold

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Jackie . 2025-03-14

MORE AT Just Eat

Cold fries, continuously delayed the order, missing items. The restaurant cannot cope with on demand orders, ever

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Ian . 2025-03-12

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It has been 4 hrs and my order is not here yet . The app shows it has been delivered. I mean ..what is happening?

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Ashley . 2025-03-12

MORE AT Just Eat

Food come very quickly, they even added ketchup which was a bonus, all food and drinks in the bag. Delivery driver smiley, and very kind. Thank you

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kirsty . 2025-03-11

MORE AT Just Eat

I paid for a lot of food and McDonald’s didn’t give me the quarter pounder burger that I ordered I’m disappointed

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Benzo . 2025-03-11

MORE AT Just Eat

Very busy plenty of people but service quick and friendly staff ideal while waiting for bus

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David Trott . 2025-03-09

MORE AT Google

Another 20 minute wait for a drive through.

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Olly Ridley . 2025-03-07

MORE AT Google

I waited for more than an our for this order . And after an hour it shows that it has been delivered but it has not been delivered yet .. i am starving !!!

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Ashley . 2025-03-04

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Everyone in here is fed up with waiting, Marina McDonalds is no longer fast food. I don't know how it takes them so long to prepare the food even though it's not all that busy today. Used to be so much better here

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Caz Mills . 2025-03-02

MORE AT Google

30 minutes since placing an order….. still waiting. Where’s the fast on fastfood gone?

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Louis Moya . 2025-03-01

MORE AT Google

Food was missing you can tell he opened the. Bag to eat a hash brown not happy

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Libby . 2025-02-28

MORE AT Just Eat

Superb and very affordable price. Decent service.

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Thomas Pouteau . 2025-02-25

MORE AT Google

food from here is always a bit too cold and has something missing

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Gabriella . 2025-02-25

MORE AT Just Eat

Freezing cold but I really don’t mind that with maccys 😂

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Laura . 2025-02-24

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Didn’t recieve hot chocolate as was dropped!! All my other food was soaking wet in hot chocolate, the bag was dripping !!!

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Louise . 2025-02-23

MORE AT Just Eat

Terrible location don’t come unless you want to wait 20 minutes for a small fries. Would not recommend!!!!!!!!!

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Ciprian Stanciu . 2025-02-22

MORE AT Google

It's a McDonald's. You know what you're getting. This one is really busy though, staff are slow and they show your order as ready to collect about 5 minutes before it is to fiddle the figures, and then wonder why loads of people are waiting by the tills.....

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Chris Ruff . 2025-02-22

MORE AT Google

Very kind driver, delivered my food with care! Highly recommend.

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Georgia . 2025-02-21

MORE AT Just Eat

Observé que uno de los problemas en este restaurante mal administrado era la incompetencia de comer y entregar comida tibia. Nadie parece haber abordado esto y está empeorando cada vez que los uso. El rastreador Uber come al conductor durante 90 minutos en el último pedido / volvió al puerto deportivo dos veces en este período. Mientras tanto, mi comida se enfriaba cada vez más - ¿puede el Mc Donald explicar por qué permiten a esta horrible compañía retrasar la comida o hacer múltiples bucles alrededor de brighton?

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Curiosity08806552414 . 2025-02-19

MORE AT TripAdvisor

I ordered 20 chicken nuggets 2 medium fries 2 bbq dips and 2 sweet and sour dips. I did not get this I instead got a cheese burger and three chicken selects. I tried to call them and inconveniently they did not answer. Thankfully I applied for a refund on the app. All I can say is hope they refund me.

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Lorena Constantin . 2025-02-19

MORE AT Google

Food was cold and cost me £23 and when I reported it, they gave me £5 back absolute joke

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Gary . 2025-02-17

MORE AT Just Eat

This maccies is actually disgusting give it a miss staff ignore you and food took an hour and half to come to the table and that was only after we said something absolutely dire this place and everyone will agree

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Jack Chapman . 2025-02-15

MORE AT Google

Cualquier persona involucrada en la terrible franquicia debería avergonzarse. Experiencia verdaderamente terrible, empeorada por personal arrogante grosero.

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KO . 2025-02-15

MORE AT TripAdvisor

Dreadful service, rude staff. Had to park up and wait ages for drive thru meal. Had to go in and collect.,No refund, and no customer service, just a young lad saying have a nice day! Rubbish!

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Kim . 2025-02-15

MORE AT Google

Drive thru takes ages then you get told to go wait in the car park. I've waited up to 40 minutes before and they brush you off so literally nothing you can do. Please isn't very clean or hygienic so I would avoid this place.

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Razaul Hoque . 2025-02-12

MORE AT Google

2 hours to get a simple meal !! And stone cold when it does arrive !!!!

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Vicki . 2025-02-09

MORE AT Just Eat

both muffin have no sausage in!!!! main ingredient time changed so 30mins late

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Lucy . 2025-02-08

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Order from here twice and both times have been absolutely awful, first time I received the complete wrong order and this time half my order was missing the in store staff don’t have a clue what they are doing and the management are as unhelpful as they are dim-witted. Both times my order has been late. NEVER ORDER FROM HERE!

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Storm . 2025-02-08

MORE AT Just Eat

Better by far than Newhaven McDonald's , fantastic .

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Lewis Davies . 2025-02-06

MORE AT Google

Normal Macdonalds cheap and cheerful. The drive-thru was very good today

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Scott . 2025-02-03

MORE AT Google

was a Kay for once just a shame McDonald take forever to cook it

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Jason . 2025-02-02

MORE AT Just Eat

Well what can I say! The shift manager Zie (if that’s how you spell it) hasn’t got the ability to deal with customers concerning to be honest! Merely gives you a refund when his approach together with the person working in the lobby is questioned. They were asked the uber driver was more important even though his collection wasn’t ready. Lack of hygiene no hand washing when entering the kitchen from cleaning tables and emptying bins - nice! Hot drinks and food left for over 10 minutes until given - when asked why it should be accepted to have cold hot drinks and food it was an issue to re do them. The restaurant is dirty, the toilets haven’t seen a mop for weeks. No receipts in the machines when ordering just another shambolic restaurant providing sub standard services! If I could I’d give zero stars! Well done to the manager you’ve got some great staff!

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Patrick Foster . 2025-02-02

MORE AT Google

I had less a than a small portion of fries and a DOUBLE cheeseburger when I ordered a triple

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Billy . 2025-02-01

MORE AT Just Eat

Undoubtedly the worlds slowest McDonald’s

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Alexandre Bourgeois . 2025-02-01

MORE AT Google

Worst Mc Donald’s ever husband was told to wait in parking lot then they forgot about his order so they had to re do it. Food was literally disgusting and stale and cold. They also forgot all sauces and gave small fry’s instead of medium. Stay away at all costs!! I regret eating this so much.oh I forgot to mention there was a hair in my fries.

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Gabie Godfrey . 2025-02-01

MORE AT Google

Food arrived fine and on time, just the wrong food was delivered for the 4th time! 🙄

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Ste . 2025-01-30

MORE AT Just Eat

Estimated delivery time was 30 minutes. It arrived 2 hours later.

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beth . 2025-01-29

MORE AT Just Eat

to be honest are food was cold and then the manager reheated it and it still tasted like rubbish . looked like the staff couldn’t even cook

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Charlie Dewbury . 2025-01-29

MORE AT Google

Really nice guy. He couldn’t find my flat because the maps are wrong and he was still very apologetic about it.

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Gerti . 2025-01-28

MORE AT Just Eat

really nice guy, fast delivery

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Ben . 2025-01-27

MORE AT Just Eat

Everything great but They never put satchels of sugar with my coffee

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Ian . 2025-01-27

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i’m absolutely livid i ordered one singular quarter pounder (with cheese) and it took 26 WHOLE MINUTES i’m so upset with this. i am a very busy lady and it took a long time. for one. ONE.

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lola saunders . 2025-01-25

MORE AT Google

Was not delivered, not happy with the service

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Gary . 2025-01-24

MORE AT Just Eat

drive dropped my drinks all over my driveway half my food was missing. Happy meals are with no food in the box just a toy

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Natasha . 2025-01-23

MORE AT Just Eat

They always prioritise delivery drivers and drive through. If you order in person, you wait 30mins. Always seems so unorganised. Tables dirty. No receipt paper.

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T P . 2025-01-21

MORE AT Google

This is the worst McDonald’s in the world. If I order on-site, I have to wait a long time, and they always forget something from my order. If I order delivery, they never manage to send what I actually ordered. On top of that, the place is always dirty.

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David Redeczky . 2025-01-21

MORE AT Google

One side to burger bun and no straws. wow

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Karl . 2025-01-20

MORE AT Just Eat

Pls where is my food I’m still waiting

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tabah . 2025-01-20

MORE AT Just Eat

No dipping sauces were delivered, our fries weren't salted and the ranch burger didn't have any ranch on it

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Gabriella . 2025-01-20

MORE AT Just Eat

we had no knock on the door just had a message saying im outside im sorry but not all of us stare at our screens. fed up of not getting orders that ive paid for when all you had to do is knock on the door.

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Jason . 2025-01-19

MORE AT Just Eat

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