Based on 12.763 opinions finded in 4 websites
Based on 12.763 opinions finded in 4 websites
Nº 1614 in 1872 in Brighton and Hove
Nº 22 of 28 Fast food in Brighton and Hove
Opinions
Food arrived very late and 3 items from the order were completely wrong.
Charlie . 2025-06-01
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Late, Freezing cold, no straws, no sauces, drinks leaked everywhere. Very poor.
Daniel . 2025-06-01
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avoid from ordering from here, ALWAYS missing items from orders. they don't ever answer your phone and when you request a refund you don't get it, i was told I wouldn't get a refund because I had already given the code to the delivery driver before checking my order when the delivery driver doesn't give the food over until the code has been given to them. food was cold on delivery and had missing items from a happy meal, 20 piece nuggets didn't turn up and also 2 drinks were missing from order.
Shannon . 2025-06-01
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No sauces were provided again with this delivery
Andrew . 2025-06-01
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excellent timing. food piping hot
christopher . 2025-05-31
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Order took too long to arrive and my food was cold
Soraya . 2025-05-29
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I ordered a large Big Mac meal and I get small fries with my large meal I’m disappointed I wanted a large not a small
Benzo . 2025-05-27
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Food was cold. Drinks had spilled out and wasn’t even fizzy anymore so must have been there for ages. Driver didn’t offer me a refund or a credit. Just looked bemused.
David . 2025-05-27
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Our food was so cold and was missing a drink
Sarah . 2025-05-26
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Give this driver a pay rise! They deserves it! Handle my food with care he followed simple instructions. Couldn’t be anymore thankful!! I hate the company but you have some respectful drivers I can assure you that one.
Georgia . 2025-05-26
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My drink was given to me upside down and was half empty. It was late and all food was cold.
Charlotte . 2025-05-25
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delivery driver called to say he was outside and he was not refused to come to my address had to walk down the road and collect only for it to be missing items. rude driver
Mark . 2025-05-25
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We were actually surprised with this order! The burgers were hot as were the chips. We stopped ordering a while ago due to the awful state our food arrived in plus it was cold with a long wait for delivery, so this was a welcome relief. The delivery driver was fantastic too and actually happy! So whilst we know this could be a one off we have to give credit where it’s due!
Claire . 2025-05-24
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Left all the shades we paid for
Libby . 2025-05-23
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MY DRINK IS DAMAGED!! My food was placed onto my communal bins as I witnessed, I have bad OCD AND WILL BE TAKING THIS FURTHER
Georgia . 2025-05-22
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Absolutely shocking over an hour late, delivery driver was at restaurant for most of it so not the drivers fault
Kim . 2025-05-18
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Food was cold, not surprising given how long the driver was waiting t the restaurant
Tate . 2025-05-13
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Have never delivered any sauces😡😡😡😡
Tassilo Issa . 2025-05-11
MORE AT Google
Popped in here today and there was a pigeon walking about, ordered our food took ages I think they seem to look after drive through and delivery orders. A couple of our order the burgers were cold , probably wouldn’t bother returning again
Chris Wells . 2025-05-11
MORE AT Google
Not being funny !! Forget my sauces again and I never come to you again ! Thanks a lot for ruining my day
Charlie . 2025-05-11
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useless spastics who take 40 minutes for 2 double cheeseburgers 🥰
Alder . 2025-05-10
MORE AT Google
Orders cheese bits got chichen instead no causes came either shot good wanna refund
Ryan . 2025-05-08
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we ordered milkshakes they came half full with no straws food was freezing cold
Evie . 2025-05-08
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Stone cold, late, told driver was there but didn’t leave for 25 minutes, whole meal ruined as couldn’t be reheated
Ken . 2025-05-06
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I ordered it at 4:30 and it arrived at 6:25, absolutely stone cold. Don’t really think I order for cold maccies
Billy . 2025-05-05
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Usually i would get one whole slice of cheese in my fish fillet but they only put half a slice, also the same for my friends burger as well. I have a feeling they were running out of cheese thats why they were cutting it in half.
Muhammad Imran . 2025-05-04
MORE AT Google
food was cold and completely wrong order, not
Liam . 2025-05-04
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Has to be the worst and i mean WORST mcdonalds ever .. Fast food restaurants...They wouldnt know fast if it hit them in the face .. Wait ages for cold food ..staff absolutely atrocious..worst of the worst ...id rather pay the extra and go to burger king
Dave' o Arnold . 2025-05-03
MORE AT Google
Food part of order wrong, so we received someone else’s food
Georgina . 2025-05-03
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Never receive my full order! Always, always items missing- so frustrating!
Steven . 2025-05-02
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Food was freezing and we waited over an hour for it to even arrive
Alicia . 2025-05-01
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Servicio muy lento. El personal estaba más interesado en los pedidos en línea que los clientes en el restaurante. Cuando recibimos nuestra comida después de esperar un rato la comida era solo tibia
Richard10 . 2025-04-30
MORE AT TripAdvisor
Forgot a whole meal very disappointed
Ryan . 2025-04-27
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it was freezing cold....waste of money
Susie . 2025-04-24
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SO slow! Waited 30 minutes for 1 large meal And a happy meal at 4:30pm, not even a peak time. Been here 3 times and it’s always insanely slow
Jack Hopkins . 2025-04-21
MORE AT Google
Forgot my sweet chilli sauce and garlic dippers!
Ellie . 2025-04-16
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Slow service, noisy environment blaring dance music, not relaxing, food cold. Just eat drivers let these places down, they should have their own purpose built outlets in the cities, as they inevitably hold up all the other customers with the many orders they have to collect.
Skater bun . 2025-04-15
MORE AT Google
Very late delivery. Also Food wasn’t hot when it arrived and didn’t look fresh. Really disappointed with the purchase.
Aathira . 2025-04-15
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It takes too long like 40 mins and foods cold but pigins keep flying in
KITTY CLEARY . 2025-04-13
MORE AT Google
very polite delivery person, and actual warm food
louise . 2025-04-12
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Fast food?? 30 mins waiting after going through drive thru. Food was wrong and cold worst McDonald EVA
Chris Jones . 2025-04-12
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Took ages staff had hearing problems and when I tried to eat outside(because the restaurant was full of rebellious delinquents) I got violently attacked by malicious pigeons. Although the food was ok it was cold by the time I got it Also they forgot my Minecraft toy:(
Alfie Anderson . 2025-04-09
MORE AT Google
food was warm, drink was pretty much totally full for once which is good too
Liam . 2025-04-07
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Delivery was estimated 20 mins got to 6 mins then went up to 10 mins down to 4 mins back up to 8 mins back up to 10 mins then 4 mins when finally arrived food was cold
Maureen . 2025-04-05
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didnt give us are free chicken nuggets
Aimee . 2025-03-28
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"Terrible experience! I waited for more than an hour for my order, and when I finally got it, it was incomplete. On top of that, they took my money without giving me everything I paid for. Very disappointing service!"
Daniela . 2025-03-28
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The chicken burger and beef burger flat and chips cold and didn’t include the sweet curry dips for the chicken nuggets
Maria . 2025-03-28
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Why can’t McDonald’s not stretch to a sachet of sugar. Never get any sugar or a napkin. I spent £17
Ian . 2025-03-21
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Ordered food and waited 2 hours for it to arrive, food arrived cold!
Kaitlin . 2025-03-18
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Gleb was an amazing manager who helped me with an order that messed up.
H . 2025-03-18
MORE AT Google
Food was over an hr late, and cold
Jackie . 2025-03-14
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Cold fries, continuously delayed the order, missing items. The restaurant cannot cope with on demand orders, ever
Ian . 2025-03-12
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It has been 4 hrs and my order is not here yet . The app shows it has been delivered. I mean ..what is happening?
Ashley . 2025-03-12
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Food come very quickly, they even added ketchup which was a bonus, all food and drinks in the bag. Delivery driver smiley, and very kind. Thank you
kirsty . 2025-03-11
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I paid for a lot of food and McDonald’s didn’t give me the quarter pounder burger that I ordered I’m disappointed
Benzo . 2025-03-11
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Very busy plenty of people but service quick and friendly staff ideal while waiting for bus
David Trott . 2025-03-09
MORE AT Google
Another 20 minute wait for a drive through.
Olly Ridley . 2025-03-07
MORE AT Google
I waited for more than an our for this order . And after an hour it shows that it has been delivered but it has not been delivered yet .. i am starving !!!
Ashley . 2025-03-04
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Everyone in here is fed up with waiting, Marina McDonalds is no longer fast food. I don't know how it takes them so long to prepare the food even though it's not all that busy today. Used to be so much better here
Caz Mills . 2025-03-02
MORE AT Google
30 minutes since placing an order….. still waiting. Where’s the fast on fastfood gone?
Louis Moya . 2025-03-01
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Food was missing you can tell he opened the. Bag to eat a hash brown not happy
Libby . 2025-02-28
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Superb and very affordable price. Decent service.
Thomas Pouteau . 2025-02-25
MORE AT Google
food from here is always a bit too cold and has something missing
Gabriella . 2025-02-25
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Freezing cold but I really don’t mind that with maccys 😂
Laura . 2025-02-24
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Didn’t recieve hot chocolate as was dropped!! All my other food was soaking wet in hot chocolate, the bag was dripping !!!
Louise . 2025-02-23
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Terrible location don’t come unless you want to wait 20 minutes for a small fries. Would not recommend!!!!!!!!!
Ciprian Stanciu . 2025-02-22
MORE AT Google
It's a McDonald's. You know what you're getting. This one is really busy though, staff are slow and they show your order as ready to collect about 5 minutes before it is to fiddle the figures, and then wonder why loads of people are waiting by the tills.....
Chris Ruff . 2025-02-22
MORE AT Google
Very kind driver, delivered my food with care! Highly recommend.
Georgia . 2025-02-21
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Observé que uno de los problemas en este restaurante mal administrado era la incompetencia de comer y entregar comida tibia. Nadie parece haber abordado esto y está empeorando cada vez que los uso. El rastreador Uber come al conductor durante 90 minutos en el último pedido / volvió al puerto deportivo dos veces en este período. Mientras tanto, mi comida se enfriaba cada vez más - ¿puede el Mc Donald explicar por qué permiten a esta horrible compañía retrasar la comida o hacer múltiples bucles alrededor de brighton?
Curiosity08806552414 . 2025-02-19
MORE AT TripAdvisor
I ordered 20 chicken nuggets 2 medium fries 2 bbq dips and 2 sweet and sour dips. I did not get this I instead got a cheese burger and three chicken selects. I tried to call them and inconveniently they did not answer. Thankfully I applied for a refund on the app. All I can say is hope they refund me.
Lorena Constantin . 2025-02-19
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Food was cold and cost me £23 and when I reported it, they gave me £5 back absolute joke
Gary . 2025-02-17
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This maccies is actually disgusting give it a miss staff ignore you and food took an hour and half to come to the table and that was only after we said something absolutely dire this place and everyone will agree
Jack Chapman . 2025-02-15
MORE AT Google
Cualquier persona involucrada en la terrible franquicia debería avergonzarse. Experiencia verdaderamente terrible, empeorada por personal arrogante grosero.
KO . 2025-02-15
MORE AT TripAdvisor
Dreadful service, rude staff. Had to park up and wait ages for drive thru meal. Had to go in and collect.,No refund, and no customer service, just a young lad saying have a nice day! Rubbish!
Kim . 2025-02-15
MORE AT Google
Drive thru takes ages then you get told to go wait in the car park. I've waited up to 40 minutes before and they brush you off so literally nothing you can do. Please isn't very clean or hygienic so I would avoid this place.
Razaul Hoque . 2025-02-12
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2 hours to get a simple meal !! And stone cold when it does arrive !!!!
Vicki . 2025-02-09
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both muffin have no sausage in!!!! main ingredient time changed so 30mins late
Lucy . 2025-02-08
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Order from here twice and both times have been absolutely awful, first time I received the complete wrong order and this time half my order was missing the in store staff don’t have a clue what they are doing and the management are as unhelpful as they are dim-witted. Both times my order has been late. NEVER ORDER FROM HERE!
Storm . 2025-02-08
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Better by far than Newhaven McDonald's , fantastic .
Lewis Davies . 2025-02-06
MORE AT Google
Normal Macdonalds cheap and cheerful. The drive-thru was very good today
Scott . 2025-02-03
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was a Kay for once just a shame McDonald take forever to cook it
Jason . 2025-02-02
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Well what can I say! The shift manager Zie (if that’s how you spell it) hasn’t got the ability to deal with customers concerning to be honest! Merely gives you a refund when his approach together with the person working in the lobby is questioned. They were asked the uber driver was more important even though his collection wasn’t ready. Lack of hygiene no hand washing when entering the kitchen from cleaning tables and emptying bins - nice! Hot drinks and food left for over 10 minutes until given - when asked why it should be accepted to have cold hot drinks and food it was an issue to re do them. The restaurant is dirty, the toilets haven’t seen a mop for weeks. No receipts in the machines when ordering just another shambolic restaurant providing sub standard services! If I could I’d give zero stars! Well done to the manager you’ve got some great staff!
Patrick Foster . 2025-02-02
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I had less a than a small portion of fries and a DOUBLE cheeseburger when I ordered a triple
Billy . 2025-02-01
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Undoubtedly the worlds slowest McDonald’s
Alexandre Bourgeois . 2025-02-01
MORE AT Google
Worst Mc Donald’s ever husband was told to wait in parking lot then they forgot about his order so they had to re do it. Food was literally disgusting and stale and cold. They also forgot all sauces and gave small fry’s instead of medium. Stay away at all costs!! I regret eating this so much.oh I forgot to mention there was a hair in my fries.
Gabie Godfrey . 2025-02-01
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Food arrived fine and on time, just the wrong food was delivered for the 4th time! 🙄
Ste . 2025-01-30
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Estimated delivery time was 30 minutes. It arrived 2 hours later.
beth . 2025-01-29
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to be honest are food was cold and then the manager reheated it and it still tasted like rubbish . looked like the staff couldn’t even cook
Charlie Dewbury . 2025-01-29
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Really nice guy. He couldn’t find my flat because the maps are wrong and he was still very apologetic about it.
Gerti . 2025-01-28
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really nice guy, fast delivery
Ben . 2025-01-27
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Everything great but They never put satchels of sugar with my coffee
Ian . 2025-01-27
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i’m absolutely livid i ordered one singular quarter pounder (with cheese) and it took 26 WHOLE MINUTES i’m so upset with this. i am a very busy lady and it took a long time. for one. ONE.
lola saunders . 2025-01-25
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Was not delivered, not happy with the service
Gary . 2025-01-24
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drive dropped my drinks all over my driveway half my food was missing. Happy meals are with no food in the box just a toy
Natasha . 2025-01-23
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They always prioritise delivery drivers and drive through. If you order in person, you wait 30mins. Always seems so unorganised. Tables dirty. No receipt paper.
T P . 2025-01-21
MORE AT Google
This is the worst McDonald’s in the world. If I order on-site, I have to wait a long time, and they always forget something from my order. If I order delivery, they never manage to send what I actually ordered. On top of that, the place is always dirty.
David Redeczky . 2025-01-21
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One side to burger bun and no straws. wow
Karl . 2025-01-20
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Pls where is my food I’m still waiting
tabah . 2025-01-20
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No dipping sauces were delivered, our fries weren't salted and the ranch burger didn't have any ranch on it
Gabriella . 2025-01-20
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we had no knock on the door just had a message saying im outside im sorry but not all of us stare at our screens. fed up of not getting orders that ive paid for when all you had to do is knock on the door.
Jason . 2025-01-19
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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3345 Opinions
Food was amazing and served professionally. Too outstanding employees named Ella and Zakk. There service and professionalism offered a great time. Would go again.