Burger King in Brighton and Hove

What a legend walk far took that extra mile

The app glitched and didn’t let me change my address despite showing my own when I clicked order, the money has been taken out and no refund is being processed.

The weather was bad so I’m not complaining. Food was not very warm . And did book for 5pm as I was going to work. But came around 5.30pm which made me have to rush to work.

We’re is my food 104 new church road hove

Best service very nice and kind

No never again felt rough later that day gut ache after either food not good or that they pump way too much fizzy water into their drinks

All the food was cold I was very disappointed. What a waste of £10 and delivery charges

Super clean super efficient friendly and helpful staff we were served by Ella who was polite helpful and friendly

Great food and service, very clean restaurant, was served by Ella who was very polite and efficient

Food great service great atmosphere good

I recently had an interaction with Maame, and unfortunately, it was not a positive experience. Her attitude came across as very rude, and her customer service skills were far below expectations. There was a noticeable lack of professionalism and courtesy in her communication, which made the entire interaction uncomfortable. I strongly suggest that Maame undergo training to improve her customer service and communication skills. A positive and respectful approach is essential when dealing with customers. I hope this feedback helps her and the business improve for future interactions.

Whitney playing makes it 5 stars

Staff very friendly, clean, food was quick

The food is amazing, the service is speedy, and everyone is super friendly!

All superb. This is one of my favourite Burger King restaurants in the world!!!!

Enjoyed a very nice meal for lunch the other day, staff were lovely and was a very enjoyable experience.

Nice place, lovely staff, a classic Burger King 👑

It was a very bad experience. I will never repeat my experience in this restaurant at all. One of the waiters was very rude in dealing with us his name is AAMIR

got a cheaper meal through the app and it came out quick and fresh

Despite ordering two meals we didn't receive any fries!!!

Missing sweet chilli sauce I paid for and had no straws.

it was an amazing experience chicken royale is the best

Today i went there again for quick lunch nice really as they new my order

Amazing customer service, amazing Royale worth every penny

Everything great apart from Burger Kings extremely small portion of chips.. I counted 20 chips! 😵‍💫

Everything was cold. Chips were half cooked. Get your S together.

He is really nice guy, sandeep jan

Very poor delivery time. 1 hour and 10 minutes after the order was placed!

order missing an item 2nd fries sent instead of nuggets. no straw with shake ... again

Great service Very quick thank you very much for making my day happier

Food great, service good, atmosphere mixed. Shame on the person who decided finders were keepers when I left my navy scarf on my seat. I went back for it once I realised but gone. I only really need it in the car to protect my heart surgery scar from the seat belt.

Calm atmosphere, good for a family outing. Will recommend

missing a fries that we ordered and it was stone cold

Forgot the sauces man, what’s a meal with no sauce? Dry, it’s dry. I’m no Burger King tonight.

No orders on screen are most seating area I asked for take away food was served on tray Instead of 5 cheesy bites i was given 3 and when asked for rest of the large meal I ordered attitude was the answer Not happy will go els where next time

Delivery driver delivered the wrong order when I questioned he told me to contact Just eat. Whilst preparing my query which was totally incorrect he knocked the door about five mins later with the correct order demanding to know if I had opened the original. No I had not as that order is something I would not eat! Correct order received but I would question my payment it appears to be about £2 more than my order. Unless it is for my autistic grandchild I will not be ordering from this app.

Nice delivery guy give him a raise

put milkshakes in same bag as the food, so everything was stone cold !

GIVE THIS LADY A RAISE SHES SO KIND bless her

Love a BK.. good burger and nice fries

Food was a little cold but all in all good service xxx

Didn’t turn up request a refund thank you

miscommunication on delivery instructions - i said i would meet my driver somewhere more convenient (as i live on university accommodation) and the driver ignored the delivery note and tried to deliver directly to my door - the problem was resolved eventually, but would have saved time

We had a lovely birthday for my son and the lady who we've met twice was very friendly as usual. Its such a shame I forgot her name as I write this after looking at her name badge. However, twice we've beem there at night, she has always attended to us with high level of decorum and professionalism. The smoky burger is my best choice!

Amazing, friendly staff and a nice clean environment

Tasty meal with lovely customer service. Very informative about the ingredients as well

Cheese on the cheesy chips is disgusting.. burgers cold

Food was great when I recently visited on my own, as I work nearby, so I took the kids here on my day-off and they loved it too. Easy free parking and Hove Park nearby also. Nice outing.

I don’t believe you’ve ever been this late delivering to me. No explanation immediately available…

Very pool management. The manager they having now is a very stubborn and unfriendly.

Absolutely brilliant. Was very impressed by the quality of service provided by the staff here especially Isaac who was very friendly and acknowledging. Would recommend.

Is this supposed to be a large meal with a burger that is a tiny mini burger it’s pathetic

food did not arrive. shop not helping.

Excellent service, really great good. Loved the chilli whoppers. Will come back again

Great service at the till and friendly manner from all staff encountered.

It was my first experience and the food was so good and hot . Will come again 👍

Horrifically overpriced food with staff who couldn't look any less enthused if they tried. Refused tap water on a very hot day after buying our food. No wonder its always empty with Nandos right next door.

She provided very good customer service nd checked in with us

Very happy with the service and staff are really friendly and welcoming

quality and time was good worker was very eager to leave tho lol

Serine very quick order was correct and very yummy

Good service, nice people. got me my rings.

Very helpful staff ! Prompt and experienced

Great place to eat the staff are marvellous polite and friendly

Rubbish service, took 5 min to come to drive through window. Didn't want to listen when taking the order. Got the drink wrong and generally acted like they didn't want to be there.

I ordered a coke and it was just fully watered down. Coffee is completely watered down too. This is shocking for a burger king.

In my assessment, this establishment had the potential to be quite impressive; however, it ultimately falls short of expectations. The pricing of the food is exorbitant, and the images presented do not accurately reflect the actual dishes served. It is perplexing that a restaurant would choose to display a completely different food photograph than what patrons receive. I have included two images below to illustrate the significant disparity between the advertised and the actual meal. Furthermore, despite being labelled as a large meal, what I encountered was far from substantial, leading me to perceive it as a disappointing financial investment. Regrettably, I cannot endorse any particular dish, as I would be unable to recommend anything without the risk of financial loss for potential diners. In conclusion, the experience is characterized by high costs and a sense of deception.

£30 for one person?? I don't want the meals so obviously the items on their own are more expensive. Still!! Only three customers at the drive through.....took 15 minutes....only one sauce per item given?? The burger was dry and two tiny pieces of lettuce. No tomato on the burger, just dribbles of mayonnaise....its pathetic. 2024 edit: please check whether you get chedese on patty when ordering with Uber Eats and count how many cheese bites you get ...received faaar fewer than ordered. Enough of this nonsense. No more deliveries!!

missing items , only had half our order delivered , phoned the restaurant who were rude and didn't help. would not send missing items

Clean restaurant quick and hot food

Overpriced, mediocre food, small portions...just dire. Weird atmosphere with the staff. Plant based whopper was a mess. No way is it value for money. Four kids meals, two adult meals, £57 later. An expensive lunch in this day and age. To be avoided.

Food was ok, very very expensive for what it is omg nothing like i thought burger king was! Flat chicken burger & about 10 fries, the atmosphere is bad , staff dont seem like they want you there! Just horrible! I feel robbed!

Amazing staff member aneesah over and above brilliant helpful

The best staff and perfect food

I hate the food there it is digesting and I found a rat in the food so my little son had to eat it all up

sweet guy and polite give this man a rise

Staff extremely kind, very clean

I went to Burger King to enjoy my lunch got my food water bottle fell of tray causing everything to fall I went to go ask for them to make my order again they said no I’m a kid I’m only 12 so then me and my mom went to get my food they finally gave my food without a faff so don’t go here if ur a child and never come here in general also

Amazing service was incredible definitely coming back

Absolutely trash water bottle on my tray knocked over my tray and all my food fell on the floor went to ask for another order because I dropped it and they said no I spent £10 on this and I haven’t eaten don’t come here

Great service and atmosphere created by all the staff members

My food order was left on the floor outside my house. food was cold, no delivery driver knocked the door phoned them and girl on the phone was rude and dismissive. Can't re heat food so had to throw away nearly £30 worth of food. Applied for refund. Will never order from them again!!!!!

Very chilling staff chilling atmosphere love

Food was cold got about 5 chips which were freezing

The workers greeted me and took my order very quickly and the food was the perfect temperature

Depressing. Inefficient ordering system

the burger and chips were cold on arrival. After I warmed them in the microwave the burger and the chips had dried out. we only ate half the meal because it was not nice. Will never order again from this burger shop.

placed order at 5.22pm original delivery time 5.45. arrived 6.08. not exactly hot either. no extra cheese. id not had a BK in years and not a good return if I'm honest.

Meal was late and chips and burger were both cold

awesome delivery guy very kind

Best place i’ve ever eaten. 10/10 food.

Great peaceful place to just come have a meal with friends and the staff are super friendly and keep the restaurant clean

Surprised the vegan royale was tasty

Nice place and toilets are not free here.

Portion sizes from Burger King were appalling. Supposed to be large but barely child sized 😡

Poor quality for the price, I won't be going there again. At £9.50 for a burger I would expect something half reasonable, all I got was a low quality burger with toppings which were so small I couldn't taste and were extremely hard to see.

Happy to get burgers etc but the coffee is awful! Worst latte I've had in a long time

Staff looked at me with open mouths when I asked a simple question about ordering. No sound came, and I wondered if voice boxes had been removed, and possibly labotomies performed. This also occured when I arrived to collect as my number was showing as ready. Bizarre. Also fries were very cold.

Food always good, the service is slow though and the venue is usually fairly empty and not that inviting

Missing chichen nuggets and a cheese burger!!!