Mcdonald's Restaurants in Warwick

Missing items and no refund. Will not be ordering from agajn

Yet another failure for McDonalds. Charging extra for a meal with a toy and then not delivering the toy. No option to request a refund of the difference.

I have not gotten my delivery can

items were missing and im not even getting a refund for it

all the food is cold and it took over an hour to arrive.... not happy

Took over an hour to arrive and the food was cold when it arrived 😩

Everything was cold, absolutely awful.

you need to employ staff that can read English. I ordered a big mac with no pickles and you send me someone else order of a big mac plain with ketchup. good luck staying in business once five guys and kfc opens around the corner

Fries cold and ice melted in drinks

Items missing I would like my money back please.

Even in thunder and lightening he brought it, bless him, good job!

Food was cold, chips were undercooked and very pale, not the usual golden colour

Lovely delivery lady very cheerful

apart from the fact i didn’t get my chips everything else was fine

Your delivery drivers are always polite and friendly.great service

Food was freezing cold!!!! That’s the second time in a month!! And all I get back is £4-50 from £24 pounds

chips cold, my free selects were missing

Nearly 2 hours delivery time, twice in a row awful delivery times, will never use again

My food come late and was freezing cold!!

The hot chocolate had spilled in the bag a little .And when it came to drinking it, it had no flavour, it was just like hot water. And the food was barely warm.

cold nuggets like toenails. the double cheeseburger was like a brick and actually cold, not room temperature, like it came out of a fridge. the drink was emptied in the bag and I have been refused a refund. also the delivery drivers location conveniently didn't work as per usual.

I didnt get the correct order i received someone elses

Why have I been charged twice for the same order???

Said that my food has been delivered yet I’ve waiting for more that 2/12 hours for it. Angry is an understatement!!!

I was charged twice for the same order.

The McFlurry s were only half filled. A very poor amount. The mars was not very tasty

Good cold and the wrong order the order was also made at 14:49 and we ordered at 17:36 and was delivered at 18:07

Chips arrived cold and soggy, ordered BBQ sauce and no surprise it wasn’t in the bag. Wonder how many other people you are charging and ripping off by not putting it in the bag but still charging them for it.

Having to wait an hour and a half for food to be delivered is totally unacceptable.

The burger I ordered was cold, was too cold for consumption

Ordered at 5.50pm food delivered at 7.30pm was stone cold unable to eat. Only offered refund on £7

My food arrived with the bag ripped, my fries and burger were freezing cold and my nuggets weren't in the bag

missing happy meal what was delivered most was cold or lukewarm disappointed with upset child now have to drive to replace food costing us money in fuel and wasted time! already cost me over £60 for it whole point of a delivery is not having to go out! how hard is it to get things right? which is a simple task of having a order listed when preparing?

First time ordering from McDonalds but the product is very consistent and reliable. courier was pleasant and asked for the code which is important as deliveries sometimes go missing g around my apartment block!

Payed for extra bacon on the burger but never received

Food arrived cold and with two items missing. Chips were soggy and unpleasant.

food turned up cold, not even luke warm. Will not order again

Was looking forward to trying the new Philly cheese stack with my meal which was included on the deal but it never arrived :(

Very happy with our order, thank you!

From time ordered took 1 hour 17 mins. Food was freezing when arrived and not even offered a full refund as the food is not edible. Shocking service

Payed extra for sauce which did not receive…

He got here quick and he was very friendly

But was updated each time the delivery time changed

Half the chips aint cooked properly and the food is cold 🤦🏽‍♀️

both lots of chips arrived stone cold. only got a refund of £1.15!

Half order was missing no chips

Driver was on the phone and unprofessional

Delivery time was good, food was packaged flimsly though and I didn't get any sauce

Always pretty fast delivery. Only thing to let the order down was someone forgot to put the chicken nuggets in the kids meal, only fries and the toy. Many thanks. Richard crowder-johnson

I ordered chips but didn't get them

Everything arrived cold. Very disappointing.

Easy experience orlder quickly and reviced food quickly

Would probably avoid going around 2:30AM. Low staff, took my order through drive through, then when I went to pay, said I haven’t placed an order yet. So try asked me to wait at the next ( last ) window Then waited extra 10 mins just for large fries, when they still didn’t come to the window, I had to drive off.

why is my order missing something

not all my food was there and a small drink was miss err

I didn't receive the sauce I ordered

The staff and management is super friendly, fast and wellcoming. Great service!

Food cold items missing and delivery drive needs to acknowledge customer and get off phone and learn sone manners

Food completly cold 40 mins late

cold food no straws not impressed

Ordered through uber eats for the first time in a long time and it will be the last time. Only ordered 3 items and one of them was the opposite to what we ordered and when I called McDonalds to resolve it they said I could drive there and swap it defeating the object of delivery or place another order and pay service and delivery charge again! Label on the wrap says just eat and we ordered through uber! Place is a joke it’s never right first time. Don’t waste your money if you want McDonalds drive a few more minutes to the one next to big Tesco they can read!

I ordered food through Just Eat today and am extremely unhappy with the service. My delivery kept getting delayed on the app, with the estimated arrival time constantly pushed back. While delays can sometimes happen, this was much worse than usual. I called the restaurant to inquire about the delay, but they couldn’t provide a clear explanation. The staff member said they had just handed the food to the driver two minutes ago, but when the driver eventually arrived, it took much longer than expected. My house is only five minutes away, so the delay was completely unreasonable. When the food arrived, it was stone cold, which makes me believe it had been sitting around for a while before it was finally sent out. I’m very disappointed with this experience. The food quality was severely affected by how cold it was, and overall, I feel the service was far below expectations. I won’t be ordering from here again unless something is done to address this issue.

Meal deal ordered zero sugar drink sprite tasted wrong and light brown. Put down the sink

Drink leaked all in the bag so didn’t even get to have a drink cheers

terrible as always. these delivery drivers are real cowboys, there's no accountability for poor food and service between the restaurant the drivers and just eat itself. these people owe me so much money on wasted purchases.

Wrong order wrap instead of burger

great hot food nothing missing for once definitely order again

Usually very good, but sometimes staff get the order wrong or are slow. But mostly very very good

There is no staff at counter. Request to one another to take orders.

It doesn't even taste like mcdonalds. The people that work here must be from another planet.

Either the restaurant left half my order out of the bag or the driver left a bag in his car. This driver has done this to me once before, terrible service which ever one as two out of four people went without!

they didn't put my chips in so I only got a burger. fuming

Drive thru to pickup order Place order Drive to window to pay Cashier does not acknowledge me Proceed to next window with cash in hand Told to drive around 8 cars later to pay for meal because I drove past only pay window Service at this store has gone down from acceptable to atrocious Will drive to Emscote from Sydenham because their service is better

First item on the order never arrived! 9 chicken nuggets meal. No nuggets. Abysmal

Waited for an hour for food and when it turned up it was cold. The delivery man was in a car and we only live 4 mins away from the restaurant. Not happy with the delivery time at all.

Tried to order by the app, but the app did not want to give the offers, so we just drove there. Ordered the food through the drive-thru requested the free chips (which they obliged to) and got our food. Sometimes the old faishoned ask the person method works. Obviously, we'll be going again, although I'm not a fan, but the family seem to enjoy and it's not bad value.

Complete wrong order and still haven’t been given a full refund I can show proof had to re order food from somewhere else I rang up the McDonald’s and they said if was up to you and the drivers fault

we have the total wrong order got 3 kids that now have nothing to eat ringing the store no one answers joke

all food was cold basically threw it all in the bin

Don't get me wrong the food is great, but what isn't great is the ignorance of the employees. Never have i felt so disregarded. All I wanted was a simple pack of sugar accompanied with a stirrer to add to my coffee. But when my need was not fulfilled as the worker walked away as if my needs were irrelevant. Sorry mcdonalds but an occurrence like this u just cannot overlook. Thankyou for your not so great service.

all the food was freezing cold and all damaged and swuished

the food was ready at 1820. I received my order at 1911. I am now at restaurant sorting out order myself. the manager said he is going to report it himself as well

The food was amazing. The delivery driver was so sweet. He rang me when he was here, instead of ringing/knocking on the door.

I asked for sweet chilli sauce and not given again

The fries were not crispy as expected very little salt not how I remember also the Big Mac was tastless and not enjoyable. Not worth the £7.49 paid. Will not be visiting MacDonalds again any time soon.

Half the order was missing and what did arrive wasn’t cooked properly and was cold not happy at all with the order

All the hot food was cold!!!!! Very unhappy didn’t want 2 eat as don’t want to reheat … shouldn’t have to!!!!!!

I've never been to this drive thru and actually been serve straight away without having to park up and wait 20 minutes worse McDonald's to go to they don't seem to understand it's FAST FOOD!

Waited nearly 2 hours for cold food

Freezing cold chips and burger

the order was put in over an hour before it was delivered. as you can see the order was not large. What was worse was the delivery was stone cold, and the driver was rude.

Put the things I asked not to be in, inside my burger. Disgrace.

I assumed fast food dining was “fast food”. This assumption was exaggerated and lacklustre. The payment to receiving was 29 minutes. There was 4 orders on the screen. I was upset and no longer appreciative of the food i received. I will not returning to the establishment any time soon.

Missing items from my order which is annoying,When your looking forward to them

not only was everything late and cold, the food delivered was completely wrong. we were given BEEF products which is against our religion. Really upset at how they managed to get every component of the order this wrong!

took nearly 2 hours to arrive and I live 5 min away from the restaurant

We waited over an 1.5 hour for our food. When I realised that the ETA of the food kept getting delayed I wanted to cancel the order. But JustEat has bad customers service and makes it impossible to cancel an order! When our food did arrive it was all cold and one Big Tasty I requested no onions but had onions and one Large Fries was missing. Very long wait for food to then get cold food and missing items!

drink was smashed, food cold , completely ruined

Multiple items from this branch have been missing or turned up cold when ordering delivery. If visiting in person the entrance and car park is unsuitable for the volume of traffic they receive. A terrible McDonalds all-round.

missing one of the main meal burgers. Just eat only offers a refund for the value of the item so I need to pay the service charge on it and then place ANOTHER order to get a meal and pay for delivery and service charge AGAIN. Normally I would let it go but this is the third time this has happened with McDonalds. Please train your staff better as they don't seem to read tickets properly