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3.3

Based on 11.496 opinions finded in 4 websites

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Nº 467 in 545 in Cheltenham

Nº 20 of 23 American in Cheltenham

CUSTOMERS TALK ABOUT DISHES WITH..oldlettucebaconchickencookedcheesecoffeenuggetscoke

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The delivery driver turns up on a clapped out bicycle which looked a few sizes too small for him (maybe a kids bike) I buzzed my flat and didn’t say anything so I let him in. I waited at my front door yet he didn’t even enter the building. I went down to main door where he was just stood there’s fking around on his phone. He looked at me and all he said was “GIVE ME CODE” very rude and aggressive.

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Bethanie . 2025-06-04

MORE AT Just Eat

Cold food and waited for an hour for my food

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Helen . 2025-06-04

MORE AT Just Eat

The drink has split inside the bag and leaked everywhere so the cup was empty… this meant the food was also all wet and cold

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Libby . 2025-06-03

MORE AT Just Eat

My chips looks like the driver has eaten them on way round he was 10 minutes late and my chips are ridiculous it’s meant to be large there’s 10 chips in this box can I send photos please ??,?

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Scott . 2025-06-03

MORE AT Just Eat

Typical Maccies, they promise the delivery times and then change them because they've bitten off more than they can chew! But you know what you're getting. Never great, but it's food.

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D . 2025-06-01

MORE AT Just Eat

we ordered chicken nuggets happy mean but we got cheese burger sort it out plz

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Samantha . 2025-05-29

MORE AT Just Eat

Coke was spilt everywhere in the bag, and as I carried it through it dripped on my cream carpet the entire way through the hall, getting on my clothes and and leaving me with only a third of a drink. Now I have to spend this evening cleaning my entire carpet.

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Katie . 2025-05-28

MORE AT Just Eat

Absolutely fumming sent wrong items my let 20 on all the wrong stuff my child has to loose out not on

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Stacie . 2025-05-27

MORE AT Just Eat

Never arrived have cctv to prove it

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Luke . 2025-05-27

MORE AT Just Eat

Drink leaking , missing hash brown and cheesy flatbread

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Harry . 2025-05-27

MORE AT Just Eat

Second time ordered from mcdonalds and again long delivery wait and food arrived cold.

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gary . 2025-05-26

MORE AT Just Eat

When I received my order I was missing half of my items. This isn’t the first time this has happened. It’s disgraceful.

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Kayleigh . 2025-05-26

MORE AT Just Eat

food delivery time kept changing, so driver could not find house. I had to go outside my door to call him down. food was all cold as a result of the delay. large sprite was also half full with no ice. I ordered 2 raspberry pies. they gave me q raspberry and 1 apple. I should have asked for a refund as the whole meal was a nightmare

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Tim . 2025-05-25

MORE AT Just Eat

No sauces included despite being ordered.

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Liam . 2025-05-24

MORE AT Just Eat

every single time we order they forget to give the dips, these dips are 70p each, it tuins the meal not having the dip with these dry chicken selects. it's ridiculous how many orders must this happen on. I don't complain ever but this is every time

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Jamie . 2025-05-24

MORE AT Just Eat

Missing item large coke, bag unsealed when it arrived

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Jo . 2025-05-23

MORE AT Just Eat

The food was nice and hot.very enjoyable.thankyou very much.catch you soon.

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John . 2025-05-22

MORE AT Just Eat

Driver was very polite, very professional, 10/10 from me

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Miles . 2025-05-20

MORE AT Just Eat

Order completely wrong and less than half the value of actual order.

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Liam . 2025-05-20

MORE AT Just Eat

Driver not good and missing items

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Andrew . 2025-05-13

MORE AT Just Eat

lovely delivery driver, top marks

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Declan . 2025-05-10

MORE AT Just Eat

Fed up with dry burger bun, rubbery burger and non crispy chicken nuggets on 5 .00 deal. Cleanliness very good just food was not enticing to come again.

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Percy Scott . 2025-05-02

MORE AT Google

Missing a burger and the Spotify offer didn’t come through

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Abi . 2025-05-02

MORE AT Just Eat

Third time theres no straws or sauces ive paid for.

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Rupert . 2025-04-30

MORE AT Just Eat

Again the place is taken over by 3rd party couriers so you can't collect your food! It needs addressing so that the public can order and collect their food

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John Elliott . 2025-04-30

MORE AT Google

missing a burger and the Sauces I paid extra for.

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Liam . 2025-04-28

MORE AT Just Eat

Food that arrived was ok, but yet again another order and another item missing!

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Matt . 2025-04-27

MORE AT Just Eat

Just had two MC flurries. Clean place, good and quick service, almost instantaneous and, such a nice surprise for a fast food, a beautiful classical music which created an almost classy atmosphere.

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Damiano Fanni . 2025-04-26

MORE AT Google

Food was cold and fries were floppy and old

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John . 2025-04-26

MORE AT Just Eat

Absolutely rubbish none of the food i ordered

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Lisa . 2025-04-25

MORE AT Just Eat

Food fine no sauce and no straws disappointing final details guys no hard

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Nicholas . 2025-04-18

MORE AT Just Eat

No straw for my drink and no dips for my 20 chicken nuggets they were all missing

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Alistair . 2025-04-15

MORE AT Just Eat

Quick service and friendly staff

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Edward Aboud . 2025-04-15

MORE AT Google

I ordered a Minecraft toy. I didn't get one

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Tegan Adaia . 2025-04-13

MORE AT Google

Missing one of the meals, still not resolved 2 hours later

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Colin . 2025-04-06

MORE AT Just Eat

I ordered Fanta and McDonald gave me coke. My chips were blanned and cold. They didn’t pack my sweet & sour dip. Not impressed.

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Mua . 2025-04-06

MORE AT Just Eat

I ordered shake.but I didn't get the straw with shake.

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Sneha . 2025-04-05

MORE AT Just Eat

They’ve given me the complete wrong order and won’t pick up the phone

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Kaci . 2025-04-05

MORE AT Just Eat

Got my order completely wrong no food in it that I ordered whatsoever

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kaci stanton . 2025-04-05

MORE AT Google

Once again food cold. This is 5 times out of six, I will not be ordering again.

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Rachael . 2025-04-04

MORE AT Just Eat

Food spot on.delivery spot on.all good cheers.

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John . 2025-04-03

MORE AT Just Eat

filet of fish not double cheese as ordered chips cold n burger

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tiharnia . 2025-04-02

MORE AT Just Eat

Wrong order sent which was also soaking wet from the coffee spilling onto the food.

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Tim . 2025-04-02

MORE AT Just Eat

please make sure you include a straw!!!! 5th time in a row without one

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sean . 2025-03-31

MORE AT Just Eat

Order was cold, sauces missing not impressed

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James . 2025-03-30

MORE AT Just Eat

After numerous situations where I had been unhappy, I still gave it a chance thinking it may have been a bad day.. after a few good orders again it’s resorted back to wrong orders that are unnecessary as it’s mistakes that shouldn’t be made. A cheeseburger comes with cheese and sauce and onions and gherkin as standard. This time. None of that. How are you getting orders wrong that is standard to any burger. Also. I ordered mayo chicken with no lettuce no mayo and extra cheese. No cheese added.

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Roxanne . 2025-03-27

MORE AT Just Eat

Fairly happy with the food. A bit tasteless. Good delivery.

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Richard . 2025-03-24

MORE AT Just Eat

We had missing items and someone elses order in place of them.

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Laura . 2025-03-24

MORE AT Just Eat

Took there time getting it here and it took over an hour for it to come and it came cold

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Teddy . 2025-03-23

MORE AT Just Eat

Food quality great delivery time was bang on time disappointing part no straws for drinks no sauces that was supposed to come with meals

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Nicholas . 2025-03-22

MORE AT Just Eat

Arrived freezing cold and took a long time to arrive

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Orrin . 2025-03-22

MORE AT Just Eat

Big mac burger missing in the item.

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Paolo . 2025-03-22

MORE AT Just Eat

Terrible, delivery was over an hour late with items missing..

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Sue . 2025-03-21

MORE AT Just Eat

5th delivery in a row with no straw for my drink. the details matter so sort it out as it's not rocket science

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sean . 2025-03-20

MORE AT Just Eat

Half a portion of large chips, ridiculous

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Ellie . 2025-03-18

MORE AT Just Eat

food never arrived, been waiting 2 hours

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Nathan . 2025-03-16

MORE AT Just Eat

Didnt get chicken nuggets with happy mean missed out on chips burgers was a mess not happy at all will bot be going back

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David . 2025-03-15

MORE AT Just Eat

said delivered no food was here abysmal

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Charlotte . 2025-03-14

MORE AT Just Eat

Food was cold there was no updates on the delivery and all the bags and wrapping was ripped

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Owen . 2025-03-14

MORE AT Just Eat

I ordered at 5.30pm, didn't arrive until 8.35pm! Not impressed at all! was cold, no dips, no straw

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Chrissie . 2025-03-13

MORE AT Just Eat

the food arrived cold, the drinks were spilled, the ice cream melted because the courier was 30 minutes late

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User . 2025-03-13

MORE AT Just Eat

Waited 2.5 hours nothing changed still said preparing order then just changes to delivered I have not received it nor do I still want it I’ve requested a refund ages ago

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Chris . 2025-03-12

MORE AT Just Eat

Great! Happy with the food and service

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Andrew . 2025-03-11

MORE AT Just Eat

Great! Dips were delivered this time also. Spot on.

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Ruth . 2025-03-10

MORE AT Just Eat

the quality of the food was banging keep it up 😍💯🌟

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Shay . 2025-03-09

MORE AT Just Eat

Order was late, time said 5.55pm it arrived 6.15pm, food was cold an undercooked. We were missing 20 nuggets and a large coke.

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Lauren . 2025-03-09

MORE AT Just Eat

Just simply cannot get a simple order right

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Darren . 2025-03-09

MORE AT Just Eat

all my food was cold, what a waste of time

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Stuart . 2025-03-08

MORE AT Just Eat

Left on the doorstep without ringing the bell so was freezing cold

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Maya . 2025-03-08

MORE AT Just Eat

The driver had no idea where he was going and we ended up (after watching him on the tracker go around the block ) calling him from the window. Also the tamper seal was completely broken so presumably they had a snack enroute

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Gemma . 2025-03-07

MORE AT Just Eat

Every day I eat at mc in cheltenham, I spent money every day, so I used one of the mcdfoodforthoughts code, and it did not work. Saying was used, I showed the proof that code has been generated few minutes before I arrived mc, the young lady ( manager ) did not want to give me or help me get the food, while I was on my break. Really disgusting how she treated me 🤯 and she knows me cuz I eat every day like I said. Will never go there, in a place where customers won’t matter. Ps. Don’t forget ! We pay for your salaries !

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Mechanical Chocolate . 2025-03-07

MORE AT Google

I order at 6 30didnt. Come until 8 45 freezing cold

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Jane . 2025-03-07

MORE AT Just Eat

The drinks had spilled everything was wet poor service driver was on time but still handed over the food knowing it had spilled over everything

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Louise . 2025-03-05

MORE AT Just Eat

Have just paid £12 for 2 burgers, didn't even get any fries with the order. £30 all together and not even worth the amount I paid

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Nicola . 2025-03-05

MORE AT Just Eat

Missing most of my order “again” and the food is always cold

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Marty . 2025-03-04

MORE AT Just Eat

WHEN ARE YOU GOING TO HAVE HOT CHOCOLATE ON THE MENU AGAIN, IT HAS BEEN UNAVAILABLE FOR SEVERAL WEEKS, YET YOUR KINGSDITCH BRANCH HAD IT AVAILABLE ON THURSDAY.

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Karen I . 2025-03-02

MORE AT TripAdvisor

totally appauling service all food missing got charged for it all even though the only thing that came was the drinks and mcflurrys never order from here again

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Amy . 2025-03-02

MORE AT Just Eat

A place is only as good as the staff and there is a two or three staff who's people skills r horrendous, although it can't be an easy place to work

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Moe . 2025-03-02

MORE AT Google

Short order. All to familiar with mcdonalds. One big mac short

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PAUL . 2025-03-02

MORE AT Just Eat

No sauces delivered despite requested , and incorrect flavour McFlurry delivered

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sid . 2025-03-01

MORE AT Just Eat

It was very late and it was completely the wrong order

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Sienna . 2025-02-28

MORE AT Just Eat

quick and polite delivery but the drink had spilt.

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Sarah . 2025-02-27

MORE AT Just Eat

No dips again!!!! Everytime we order no fups are sent evwn when ive paid for them

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Jade . 2025-02-27

MORE AT Just Eat

Great food, service and delivery!!

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Andrew . 2025-02-26

MORE AT Just Eat

Absolutely shocking! 3 items ordered. 1 turns up.

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Matt . 2025-02-24

MORE AT Just Eat

The food was prepared and the courier was at the restaurant for a total of about 45 minutes and by the time the food arrived (which only took 5 minutes to get to my house) it was STONE cold. It was made too early at the restaurant clearly. It was inedible.

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Rhian . 2025-02-23

MORE AT Just Eat

my coke was empty all emptied in the bag left my front door soaked in coke

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jazmin . 2025-02-23

MORE AT Just Eat

It was very late delivery and he didn’t give me my sauce

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Mia . 2025-02-23

MORE AT Just Eat

Freshest the food has ever arrived!

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Orrin . 2025-02-22

MORE AT Just Eat

The food never arrived, tried contacting the restaurant but no answer. This is shocking service. Could i please have the contact details for this McDonalds.

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Neil . 2025-02-20

MORE AT Just Eat

Food lukewarm as usual but only missing the sauce this time!

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Sarah . 2025-02-19

MORE AT Just Eat

lovely thx again great delivery person

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Stuart . 2025-02-18

MORE AT Just Eat

Food arrived slightly crushed and thoroughly shaken - drink has leaked into bag, Philly cheese stack is crushed and has been thrown around so much the cheese sauce has gone everywhere.

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Joe . 2025-02-15

MORE AT Just Eat

Some of the things we ordered did not come .NOT HAPPY

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Boo Hodges . 2025-02-15

MORE AT Google

Absolutely appalling delivery service. We ordered from the restaurant through JustEat and were waiting for over 3 hours, hungry, and it never arrived. When called the restaurant, nobody answered. Unacceptable customer service.

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iimxbl’s life . 2025-02-14

MORE AT Google

Waited so long, it took ages and arrived cold

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shelley . 2025-02-14

MORE AT Just Eat

I’ve been given the complete wrong order and what makes it worse is that I have proof but I still haven’t been given a refund. It’s ridiculous

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Dayshar Myers . 2025-02-11

MORE AT Google

Burgers was cold and missing a wrap

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Jake . 2025-02-08

MORE AT Just Eat

Absolutely awful - arrived over an hour late and food was cold and inedible!!

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Hazel . 2025-02-08

MORE AT Just Eat

It was nice apart from my mozzarella dippers and chicken nuggets missing delivery man was nice

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Charlie . 2025-02-07

MORE AT Just Eat

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