Mcdonald's Restaurants in Cheltenham

The delivery driver turns up on a clapped out bicycle which looked a few sizes too small for him (maybe a kids bike) I buzzed my flat and didn’t say anything so I let him in. I waited at my front door yet he didn’t even enter the building. I went down to main door where he was just stood there’s fking around on his phone. He looked at me and all he said was “GIVE ME CODE” very rude and aggressive.

Cold food and waited for an hour for my food

The drink has split inside the bag and leaked everywhere so the cup was empty… this meant the food was also all wet and cold

My chips looks like the driver has eaten them on way round he was 10 minutes late and my chips are ridiculous it’s meant to be large there’s 10 chips in this box can I send photos please ??,?

Typical Maccies, they promise the delivery times and then change them because they've bitten off more than they can chew! But you know what you're getting. Never great, but it's food.

we ordered chicken nuggets happy mean but we got cheese burger sort it out plz

Coke was spilt everywhere in the bag, and as I carried it through it dripped on my cream carpet the entire way through the hall, getting on my clothes and and leaving me with only a third of a drink. Now I have to spend this evening cleaning my entire carpet.

Absolutely fumming sent wrong items my let 20 on all the wrong stuff my child has to loose out not on

Never arrived have cctv to prove it

Drink leaking , missing hash brown and cheesy flatbread

Second time ordered from mcdonalds and again long delivery wait and food arrived cold.

When I received my order I was missing half of my items. This isn’t the first time this has happened. It’s disgraceful.

food delivery time kept changing, so driver could not find house. I had to go outside my door to call him down. food was all cold as a result of the delay. large sprite was also half full with no ice. I ordered 2 raspberry pies. they gave me q raspberry and 1 apple. I should have asked for a refund as the whole meal was a nightmare

No sauces included despite being ordered.

every single time we order they forget to give the dips, these dips are 70p each, it tuins the meal not having the dip with these dry chicken selects. it's ridiculous how many orders must this happen on. I don't complain ever but this is every time

Missing item large coke, bag unsealed when it arrived

The food was nice and hot.very enjoyable.thankyou very much.catch you soon.

Driver was very polite, very professional, 10/10 from me

Order completely wrong and less than half the value of actual order.

Driver not good and missing items

lovely delivery driver, top marks

Fed up with dry burger bun, rubbery burger and non crispy chicken nuggets on 5 .00 deal. Cleanliness very good just food was not enticing to come again.

Missing a burger and the Spotify offer didn’t come through

Third time theres no straws or sauces ive paid for.

Again the place is taken over by 3rd party couriers so you can't collect your food! It needs addressing so that the public can order and collect their food

missing a burger and the Sauces I paid extra for.

Food that arrived was ok, but yet again another order and another item missing!

Just had two MC flurries. Clean place, good and quick service, almost instantaneous and, such a nice surprise for a fast food, a beautiful classical music which created an almost classy atmosphere.

Food was cold and fries were floppy and old

Absolutely rubbish none of the food i ordered

Food fine no sauce and no straws disappointing final details guys no hard

No straw for my drink and no dips for my 20 chicken nuggets they were all missing

Quick service and friendly staff

I ordered a Minecraft toy. I didn't get one

Missing one of the meals, still not resolved 2 hours later

I ordered Fanta and McDonald gave me coke. My chips were blanned and cold. They didn’t pack my sweet & sour dip. Not impressed.

I ordered shake.but I didn't get the straw with shake.

They’ve given me the complete wrong order and won’t pick up the phone

Got my order completely wrong no food in it that I ordered whatsoever

Once again food cold. This is 5 times out of six, I will not be ordering again.

Food spot on.delivery spot on.all good cheers.

filet of fish not double cheese as ordered chips cold n burger

Wrong order sent which was also soaking wet from the coffee spilling onto the food.

please make sure you include a straw!!!! 5th time in a row without one

Order was cold, sauces missing not impressed

After numerous situations where I had been unhappy, I still gave it a chance thinking it may have been a bad day.. after a few good orders again it’s resorted back to wrong orders that are unnecessary as it’s mistakes that shouldn’t be made. A cheeseburger comes with cheese and sauce and onions and gherkin as standard. This time. None of that. How are you getting orders wrong that is standard to any burger. Also. I ordered mayo chicken with no lettuce no mayo and extra cheese. No cheese added.

Fairly happy with the food. A bit tasteless. Good delivery.

We had missing items and someone elses order in place of them.

Took there time getting it here and it took over an hour for it to come and it came cold

Food quality great delivery time was bang on time disappointing part no straws for drinks no sauces that was supposed to come with meals

Arrived freezing cold and took a long time to arrive

Big mac burger missing in the item.

Terrible, delivery was over an hour late with items missing..

5th delivery in a row with no straw for my drink. the details matter so sort it out as it's not rocket science

Half a portion of large chips, ridiculous

food never arrived, been waiting 2 hours

Didnt get chicken nuggets with happy mean missed out on chips burgers was a mess not happy at all will bot be going back

said delivered no food was here abysmal

Food was cold there was no updates on the delivery and all the bags and wrapping was ripped

I ordered at 5.30pm, didn't arrive until 8.35pm! Not impressed at all! was cold, no dips, no straw

the food arrived cold, the drinks were spilled, the ice cream melted because the courier was 30 minutes late

Waited 2.5 hours nothing changed still said preparing order then just changes to delivered I have not received it nor do I still want it I’ve requested a refund ages ago

Great! Happy with the food and service

Great! Dips were delivered this time also. Spot on.

the quality of the food was banging keep it up 😍💯🌟

Order was late, time said 5.55pm it arrived 6.15pm, food was cold an undercooked. We were missing 20 nuggets and a large coke.

Just simply cannot get a simple order right

all my food was cold, what a waste of time

Left on the doorstep without ringing the bell so was freezing cold

The driver had no idea where he was going and we ended up (after watching him on the tracker go around the block ) calling him from the window. Also the tamper seal was completely broken so presumably they had a snack enroute

Every day I eat at mc in cheltenham, I spent money every day, so I used one of the mcdfoodforthoughts code, and it did not work. Saying was used, I showed the proof that code has been generated few minutes before I arrived mc, the young lady ( manager ) did not want to give me or help me get the food, while I was on my break. Really disgusting how she treated me 🤯 and she knows me cuz I eat every day like I said. Will never go there, in a place where customers won’t matter. Ps. Don’t forget ! We pay for your salaries !

I order at 6 30didnt. Come until 8 45 freezing cold

The drinks had spilled everything was wet poor service driver was on time but still handed over the food knowing it had spilled over everything

Have just paid £12 for 2 burgers, didn't even get any fries with the order. £30 all together and not even worth the amount I paid

Missing most of my order “again” and the food is always cold

WHEN ARE YOU GOING TO HAVE HOT CHOCOLATE ON THE MENU AGAIN, IT HAS BEEN UNAVAILABLE FOR SEVERAL WEEKS, YET YOUR KINGSDITCH BRANCH HAD IT AVAILABLE ON THURSDAY.

totally appauling service all food missing got charged for it all even though the only thing that came was the drinks and mcflurrys never order from here again

A place is only as good as the staff and there is a two or three staff who's people skills r horrendous, although it can't be an easy place to work

Short order. All to familiar with mcdonalds. One big mac short

No sauces delivered despite requested , and incorrect flavour McFlurry delivered

It was very late and it was completely the wrong order

quick and polite delivery but the drink had spilt.

No dips again!!!! Everytime we order no fups are sent evwn when ive paid for them

Great food, service and delivery!!

Absolutely shocking! 3 items ordered. 1 turns up.

The food was prepared and the courier was at the restaurant for a total of about 45 minutes and by the time the food arrived (which only took 5 minutes to get to my house) it was STONE cold. It was made too early at the restaurant clearly. It was inedible.

my coke was empty all emptied in the bag left my front door soaked in coke

It was very late delivery and he didn’t give me my sauce

Freshest the food has ever arrived!

The food never arrived, tried contacting the restaurant but no answer. This is shocking service. Could i please have the contact details for this McDonalds.

Food lukewarm as usual but only missing the sauce this time!

lovely thx again great delivery person

Food arrived slightly crushed and thoroughly shaken - drink has leaked into bag, Philly cheese stack is crushed and has been thrown around so much the cheese sauce has gone everywhere.

Some of the things we ordered did not come .NOT HAPPY

Absolutely appalling delivery service. We ordered from the restaurant through JustEat and were waiting for over 3 hours, hungry, and it never arrived. When called the restaurant, nobody answered. Unacceptable customer service.

Waited so long, it took ages and arrived cold

I’ve been given the complete wrong order and what makes it worse is that I have proof but I still haven’t been given a refund. It’s ridiculous

Burgers was cold and missing a wrap

Absolutely awful - arrived over an hour late and food was cold and inedible!!

It was nice apart from my mozzarella dippers and chicken nuggets missing delivery man was nice