Burger Star in Cheltenham

New staff stone cold burger won’t be back

I haven't had a burger like this in a long time. Spot on

Wow! What a place Found whilst working in Cheltenham, and I'm glad we did. It reminded me of uncle Sam's, also great places. No option of delivery or ordering over the phone, but it's not really a problem for us. Burgers tasted great! (Mega star burger) Not dry and not greasy. Love that you can use the sauce pumps and add as many pickles as you like. (Also if you want dip for chicken crunchers) The chips I think could use some seasoning, but still good. The chicken crunchers are pretty good too, cooked really well and not dry, definitely worth getting. Overall great value for money, considering size and quality. Will definitely be making multiple visits

Last one in the country but the best by far

Just had a quarter pounder and haven't seen such a pathetic offering. Almost half the size it used to be. Certainly wouldn't be going back again. Service was polite with a smile.

Excellent burgers. Parking challenging at times. A bit old school but very tasty.

Quarter with cheese was cold this evening! So cold the cheese slice hadn’t melted at all! Should have returned but couldn’t be bothered!

This is the best burger I’ve ever had in my life, better then McDonalds, Burger King and five guys by quite far.

Just a very good burger bar Very clean and presentable. Excellent burgers

I love Burger Star! Best by far. Quarter pounder with cheese and pineapple. Brother had the same and chicken crunchers. All delicious and fresh. Lovely selection of sauces and relishes. Garlic mayo is lovely. Tim was friendly and helpful.

What a terrible place to eat the food is becoming uneatable the staff are miserable and very expensive for what you get, seen this place going down each time I visited but today is the last time

Still and always the best! And the best value too. No downside!

Still the best burger's in Cheltenham.

Came here for a meal on the way home. Needed something quick and decent. It didn’t disappoint. Food was made to order and it was just what we needed. Staff were friendly and me and the kids left well fed! My go to burger place from now on!

The burgers were so good !!! One of the workers Emily was so nice and helpful and her customer service was spot on!! Would definitely recommend

Amazing food and service, would highly recommend!

After all the years, still best by far!

Purchased chicken salad burger plus chips, tasted excellent. Will use again.

If you Love Burgers, you will Love the famous "Mega Star" burger. There is also a picture of the Queen Elizabeth II on the wall, which has been hung there since her drive-by visit in decades past.

Good but not as good as Burger Master in Gloucester

THIS PLACE OH MAN I LOVE IT!!!!!!!!!!!!!!!! The first time i walked in here the fresh air of TIM ascended me into new heights, i think ive seen tha lord. my wife left me in january last year and this place stopped me from hanging myself. I SSWEAR ON MY DEATHBED THAT I WILL NAME MY TRIPLETS BURGER

Haven't had burger star in almost 20 years then found this the last one left and it's everything I had hoped for and more. The best fast food of it's type and amazing milkshakes plus friendly staff could not be happier honestly, giant thumbs up.

Shocking service half the order wasn't in bag said would get a phone call back from the manager but didn't.get your act together

The worst place in the world. The staff are rubbish, the food is rubbish, I have no idea how they've managed to stay open for so long. If you want food poisoning, then go there. Its disgusting.

Always make the effort to visit Burger Star when I’m back in Cheltenham. Haven’t found a single burger bar that’s as good since I moved to London!

The burgers are always really undercooked, I let it slide the first time but I can now see it’s the standard way here…not pleasant. I also brought a really gross deep fried apple pie…which we had to throw away…because it was revolting. I asked to speak with the Manager and a young child informed me that there isn’t one…so who the heck is doing the health and safety and stock rotation?? Eat here at your peril I’d say…

I've been a regular customer since they opened in 81. The food quality is a known quantity, and that keeps me returning.

Best takeaway burgers in town. The Giant Star Cheese & Bacon has never missed

Always lovely, fresh food. Friendly service and love the retro vibe to the place. 😊

Overpriced and average. I'm not complaining about the service.

Great food. Quite expensive but you get good quality for your money.

Still one of the best burger takeaways in Gloucestershire. Shame they have all disappeared. Giant star is a triumph and the Garlic mayon on fries is legendary...

Burger Star best by far. Very good helpful staff. The chicken crunches are great.

customer service is absolutely awful - the staff are rude and not at all accommodating, stating that they couldn't give me an extra box for the chips due to 'policy'. Standard frozen burger.

The best by far and still hasn't changed, yes abjt pricey but worth it in my opinion. Quality burger and the fries for a change have improved.

Best burgers around. Use to go every month but the prices are to high now so don't go often anymore. The food is still always amazing

I was sat down in the shop about 13:10 a customer came in and ordered food and the young man behind the counter Put his hand up and coughing did not wash his hand and went to starting makeing the. Food I watch. Him and he did not go to the sink

Thought we’d treat the family to a decent burger whilst visiting family. Great service, lad behind the counter was very friendly. Food came out within minutes, piping hot too. GARLIC MAYO FOR THE WIN!!!!! Thought I’d try a milkshake, why not it’s nearly Christmas!! They were mega thick and the straws didn’t just go floppy after 2 mins. Can honestly say we will be visiting again when we see family! 10/10

I was very disappointed, burgers were not cooked. Stone cold

It was a fast enjoyable burger joint with a patient staff

absolutely awful service. don't bother paying here because I can guarantee you would of prefered to eat nothing at all.

Burger Star - still best by far!

Still the best !!! 😁👍We wouldn't get a burger from anywhere else ,burger star ⭐ the best by far!

Absolutely delicious and the ability to add however much of whichever sauce you want plus toppings like jalapeños and gherkins was unreal. I had the quarter pounder with cheese and my friend had the chicken option and we shared the mac and cheese bites (big recommend).

Food was ok. The staff member on the till just put a terrible spin on everything with his sarcastic remarks and smug gestures. Was warned about this place being the same 10 years ago, looks like nothing has changed. Seems like we are not the only people that have an issue with the hospitality judging from the other reviews. Would recommend avoiding the place unless you are into them Karen like restaurant experiences.

Great place for food, and the staff are so welcoming

Great food, made to order. Love this place!

Normally great this Sunday 24 only customer through door, buzzer rings, bloke at kitchen looked at me blankly, girl stopped at the arch then proceeded to tell a long anecdote to rest of staff, after a while I had to say is anyone servicing here. Staff all chatting about their days which seemed to distract from cooking decent burgers as this time they Luke warm with cold buns. Need to remind staff it’s a job not a social club

You can’t beat a quarter pounder burger here with your choices of relishes and chips !! A meal in itself and puts fast food chains such as Burger King in the dark.

Seriously didn't even realise Burger Star was still going 😃, lovely burger 😋

Always a good burger 🍔 best in town Burger star, best by far You know that👍

Popped in to get an easy evening meal for the family. Friendly chap on the counter and food was nice. The sauce station is a nice touch as good to see an alternative to the little plastic pouches. A bit more expensive than I expected but overall a nice meal

Weak. Years ago it was a lot better. The guy who took the orders did not seem interested. The food was not great . Owner needs to rethink the vibe.

Service was terrible, I went with 2 friends, the server messed up both their orders. By the time they received their food mine was cold.

The OG of Independent burger joints

OG of Independent burger joints

Pricier than other takeaways, but well worth it

Best burger by far. Delicious burgers, great personalisation options, wedges are awesome, great staff and you get to pick your own sauces

Burgers taste fantastic. Service is as it should be - fast & efficient. Friendly staff to boot.

A stalwart in Cheltenham for over 40 years & still in its original location. Other franchised Burger Stars (Ross-on-Wye, Gloucester & Tewkesbury) have come & gone, many turning into a poor imitation, with food quality not up to scratch. The original still stands out for the quality of its food and service. "If it ain't broke, don't fix it mentality." Slightly dearer than the mainstream corporate burger joint, still " Burger Star the best by far".

It's fine but times have changed. Reasonable quality, standard frozen patty. Decent bun. American cheese. Iceberg lettuce, onions and tomatoes. But frankly, my local chippy does the same. When you've got amazing burgers like Holee Cow down the road, Burger Star just doesn't quite cut it anymore. Sure, it's better than McDonald's or Burger King. But it's still a pretty basic standard burger. Fries were a bit bland too. Service was friendly enough and efficient. Decor is good: 80s style American burger joint, really clean. Perch on a stool if you want to eat in. So: good. I'll eat there again. But it's not an "amazing burger". It's not even the best burger in Cheltenham. It's just a decent standard burger.

Only reason to visit Cheltenham True hidden gem

Still the best burger in town for the last 35 or so years

Can't get a better burger than here

Service with a smile on Bath Road as normal. Large order wasn't an issue and came out fast.

For my own taste this was terrible food.

For me, Burger King is just as good but they did taste nice.

I remember when burger star was the best burger in Cheltenham, don't get me wrong they are still nice but they aren't value for money atall, can get burgers that are much better for much less money, chips just taste like standard kebab shop chips.

Quite a good veggie burger and fries. Service from the staff was great, very friendly. A fun experience due to its theme and style. One of the best burger takeaways in Cheltenham.

Always a tasty burger from Burger Star. Very filling and better chips than Burger King😁

Simple good quality ingredients that make burger star burgers still one of the best burgers you can get!

Quarter pounder, cheese and pineapple. Garlic mayo. Absolutely delicious food. Why, oh why don't you do delivery? Best by far.

Tim and his staff are always polite and friendly making you want to go back more often.

Classic burgers, get nostalgia every time I’m there! Very tasty and great service.

Simply the best place for a burger in Cheltenham

I've not been for a while, so it was nice to be back! Great burgers and shakes, with plenty of sauce options.

Service was quick burger was tasty sauce selection was nice. Pineapple burger was great.

American style, very organised service, quality tasty burgers cooked to order. Full choice of condiments DIY style. What's not to like? Burger 5 Star

Amazing as always......we have to travel a long way for a burger star and they never fail to please. Wish there was one closer to Malvern ❤️ burger star the best by far ❤️

Great burger fresh salad lots of free topping

Fantastic burgers and fries with garlic mayo. Food is 5 star quality. 4 stars awarded because it is quite expensive for a take out burger and fries (£11)

I love it, best burger in Cheltenham, no discussion.

Only place I buy a takeaway burger. All the dips and gherkins you can eat

Got my girlfriend one yesterday.. never had one before?!? Loved it as expected! Looked really nice couldn’t complain at all

Great burgers proper burger van vibes, if you’re expecting thick 5 star restaurant burgers you’re in the wrong place.

Great tasting burgers and milkshakes.

Best by far. Nothing else comes close..always been my favourite burger and fries and milkshake..😍

An excellent burger shop represents the flow of history of Cheltenham, with one set meal in lunch time you are full for the whole day.

Not great! I used to love burger star as a treat every now and then, (as they are quite expensive) however the last 2 times I have been there, over the last 6 months, it hasn’t been great. The standard has really fallen below par. Chips were tasteless, burger was pink inside and the bun looked anaemic. Normally it’s nicely toasted. Given how much it’s costs, you’d expect it to be pretty bloody good. I won’t be back for a while.

Never been let down on quality at burger star well worth the bit extra compared to a few national chains. Staff always friendly and polite and feels covid secure

Fantastic best burgers in the South West create your own taste with different sauces you can squeeze on yourself 😋😍

Great food and friendly service!

Cook to order great choice of burgers , my wife swears the milkshakes are awesome

Best burgers, better than any of the big brands. Only shame is that they're still using polystyrene.

Always brilliant service and excellent food 👌

Still and always will be the best by far

Good range of burgers and sides. Very tasty!

Great burgers at great price ,very quick service

Knocking 2 stars off cos I could only buy burgers and not any stars. So I am taking my stars back. False advertising.

Not impressed. Burger was luke warm and very dry. Cheese was not melted as one would expect from a freshly cooked burger. I should know as I spent many years working for a similar business.