Mcdonald's Restaurants in Nottingham

How do you get an entire order wrong? Then put the phone down on me multiple times when I call to complain.

Lovely fast food after a night out. Service was great.

It's a very cramped area on the ground floor ( it being a small square to order , wait for/eat food). There is no table service at night (it understandably being too busy for staff to deliver to tables?- a shame none of the staff bothered to tell me that as they saw my order, made my food and waited me to collect my food (which I did many minutes later when the food had turned cold - then told there wasn't any table service like the app stated and I should have known such). Some people are new to being night customers at McDonald's; I've complained to McDonald's via X (formerly Twitter) about allowing branches to close the table service option on their app so to avoid giving customers a bad taste in their mouths ( literally too) about eating at McDonald's at night; I hope McDonald's HQ listens

Very dirty upstairs 😒 surce up walls and over seating

for a change, it come perfectly fine

Just pay your money and receive NOTHING

Tienes una señora de pelo rubio que ha trabajado allí durante años. Puedo decir que la forma en que interactúa con los clientes es fantástica. Había una joven molesta ayer con su madre y su miembro del personal se tomó el tiempo para decir unas palabras a la joven y poner una sonrisa en su cara. Los miembros del personal como estos son una rareza y merecen el reconocimiento de sus cualidades especiales. Bravo 👏👏👏

I didn’t receive my big mac, mcflurry or cookie

Very polite and helpful delivery man 👍🏻

So, it's mcdonald's, won't pretend it's anything special. But I love it lol. The staff/employees are always helpful and friendly. Self service didn't print my ticket. I went tonthe counter, the lovely young lady smiling n cheerful sorted my ticket issue out no problem and got my food fast. Xx

Fab delivery. Haven’t tasted food yet

Very hot food chips was hot and not soggy

Vanessa, Leah and Charlene were so helpful last night!!

the driver didn't deliver to my door. I had to go outside my garden into the road. I kept telling him to open the garden gate but he wouldn't listen to my instructions

I visit this McDonald’s regularly for lunch when working nearby. The staff are always friendly and helpful, which is great. However, the decor is looking quite worn—some wall vinyl near the counter is torn and hanging down, and the disabled toilet lock has been broken for months. The management really needs to refurbish and freshen up the place. Overall, still convenient, but definitely room for improvement.

This is a very rundown store, lovely staff but needs a refurbishment.

Best of Mcs in Nottingham; best packing for delivery. They close upstairs early in morning when there is limited seating downstairs

No sauces or napkins made it much less enjoyable.

Failed delivery. Very disappointing.

Polite and helpful delivery man

Had to order again due to my children not receiving there meal !!!

Didn't get food so no review get my refund bk thanks

my chips wasn't salty yet my burger was really salty. chips was also cold so straws for my drinks. chips also seemed like rubber. honestly was awful.

Didn’t receive my double cheese burger very upset☹️

Busy , food taste horrible , they was quick serving it out but it wasn’t clean

Ordered at 18:32 with no long estimations for delivery time. Tracking kept shifting the estimated time up until eventually the order arrived at 19:53 pretending as if it had met the delivery time. Food was stone cold and the drink was 3/4 full.

very polite and helpful delivery man

arrived quickly but was freezing cold

He got lost, looped around the back of the train station, eventually realised that was wrong and came back around, it took so long that I had to microwave the chicken nuggets to warm them up

the food was cold by the time it arrived and it was late.

Cold food, rude driver and a wrong order. Wrong drink and. One drink missing.

the coke was all over the bag i couldn’t drink anything

The worse macdonalds I've ever been to the staff attitude stinks did not give 2 ducks I waited 29 mins for a burger it's supposed to be fast food

I had to go out and find the driver myself

Time kept changing, food was cold :( r lass even left the cheese bites which isn’t like her…

Great food. The only problem was large member of staff picking her nose and not washing hands. Truly a big let down

my burger was missing additional balsamic dressing, and my hot chocolate spilled out of its cup completely due to not being securely packed. i didn’t even get to drink it.

Thank you so much for the quality food. Really appreciate it,

Polite and helpful delivery man

over an hour and a half late. poor

Polite and helpful delivery man

my drink was spilled on the way and food is very cold i request some credit or refund

Delivery time said 15-20 minutes took an hour to get the food

Polite and helpful delivery man

food cold as always only order as my grandaughter wants happy meal 😌

helpful and polite delivery man

Never received my burger from my meal and was refused a replacement when asked at till

Needs a refurb. Also need to think about why they have Aircon on in subzero temperature. Food took ages and was stone cold!

Worst McDonald’s I’ve had, arrived cold as could be. Ordered at 3:20 and basically arrived just before 5am. The ticket printed said 4:13am and it tasted and was as hot as if it had been sat there for that long. If you don’t understand that, it means it was cold. Appalling. Dreadful. Disgraceful…

Always love a good mcdonalds. Can't complain

Good on time delivery and very polite

The food was decent but really slow service

This is beyond a joke. Ordered a plain burger and a chicken bacon one. Got 2 triple cheeseburgers. Normally an upgrade but not when the person ordering them is lactose intolerant. They also forgot the seasonal pie and happy meal toy though they did also substitute that. With another cheese burger.

Delivery was on time and he was very polite

delivery driver couldn't find address and kept arguing he was outside not listening to directions. food was cold by time it reached me.

some sad low life workers who purposely don’t give you the fries in the double deal - bacon big macs both contained no bacon. honestly it’s dirty what kind of morals do the humans have who work here.

Dry, badly made, stone cold food, overheld, bits missing inside buns, cold tasteless hot chocolate was really watery , slow service, scary atmosphere, felt pushed about ,

The food here is great, but the drinks are never filled to the top, which is disappointing. Also, the service could use improvement. For the past three Fridays, the staffs have seemed y happy and unwelcoming.

Driver didn’t even bother to answer my phone. My order never arrived. Poor communication and poor customer service

Good food and a speedy delivery 🚚 !

the food was very bad and there was missing fries. The milkshake also came without a straw to drink it with.

Food was damaged and you guys won’t let me provide evidence

1 star is being very generous staff wipe nose with their hands and preper your order disgusting behavior

Ordered from the wrong mcdonalds to the wrong address

Food took quite a while, store shows heavy signs of ware and tear with little sign hygene, flies everywhere also.

drink spilled every where and food cold

I was really excited about receiving my mac rib burger meal to find it was cold and also happy meal was cold drinks all spilt and only one straw very unhappy

Thoroughly enjoyed my breakfast 😋 Easy to order what l wanted thru the app.

I order at 730pm its now 930 pm ad still nt here says on its way tho

why is there no straws with the cold drinks

one of the drinks is half full and the wrap was crushed

Order went through for some reason without a door number- why does just eat allow that?

Milkshakes I payed for didn’t arrive

All the meals was missing fries

Food was fresh but a little cold. Delivery was prompt.

Bad McDonald’s, manager was terrible

the food was cold but the delivery was great and on time!

half my chips where missing and my drink wasn't full it was half

I ordered early hours after 12 and I waited over an hour for updates

Chips didn’t come, food was cold

When I ordered my food the estimated time of delivery was between 19.00-19.20. My food arrived at 20.05. And when it eventually came I was missing all my dips. 4 in total. I’m not happy with this.

Got a mcplant on my break from work, it was so cold as if it had come straight out of the fridge. I would’ve taken it back but as being on my break from work I only opened it and noticed how cold it was when I got back

Man lil was horrible not caring for their customers at all

The wrong order. I repeated the order number to the deliverer and showed him the number on my phone. Still wrong order.

very dirty restaurant. all the seats are very badly damaged, condiments trolley dirty and incompete and only 2 staff behind the counter handing food. had to wait a long time

The food didn’t arrive called the number straight voice mail

Good came cold and messed up the order

Had the new Philly burger it was thrown together which I thought was bad as it took 20 mins to reach me. The seating was all ripped, there seemed to be more security then chiefs who were standing around chatting while students were laying all over the seats and tables and being rude to other customers

My order didn’t arrive but the app updated as delivered

Food was cold some of the drinks was spilt in the bag I honestly think he went a longer way because the place in question is not that far from me

didn’tfeliver half my order then didn’t pick up the phone. can’t even get a refund as i bought it on points. ridiculous

Really bad experience in terms of food . Cold fries and cold burger. The seats were not clean with a large rip in the desk .

Never arrived waited over 2 hours and never came didn’t get a phone call nothing very very disappointed

food freezing cold chips half empty inedible food

delivery never arrived. lying about the order and making it out as if he didn’t take our food. didn’t leave our food, took it and we never received it. awful delivery absolutely disgusting customer service

basically you have no straws and didn't have my orange juice

Food that arrived was lovely but they forgot my hashbrown💔

I went there to get a breakfast sausage & egg muffin that was on offer using the MacDonald's app. Very tasty 😋😊

The food is good and all, nice temperature and quality but the water not problem u had was having missing items in our delivery. Unusual because I’ve never had an issue of missing items. I ordered two extra fries and a McFlurry but I didn’t receive it. I had asked the driver I have a McFlurry but it’s not in the bag. But he didn’t have it with him.

Great place to eat and catch up with your friends or work colleagues. Very efficient service from ordering to pick up at counter or table service (in shop or via app). Small area downstairs, can be busy, but also has an upstairs too.