Based on 2.617 opinions finded in 4 websites
Based on 2.617 opinions finded in 4 websites
Nº 1062 in 1338 in Nottingham
Nº 23 of 47 Fast food in Nottingham
Opinions
Burger very dry and not what we orders
Abbiejane . 2025-04-08
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Sent wrong order deliberately. I have the receipt, ordered a couple sides, a chicken burger then some chicken fries as a cheeky upgrade. Recieve nothing but a non descript BEEF burger but the receipt attached to the bag shows my actual order
Daniel . 2025-04-02
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My order was cold. Delivery driver was rude.
Lauren . 2025-03-30
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Restaurant was empty but still had a 10 minute wait to order whilst the 2 young staff members were to busy were having a foul mouthed conversation about one of them battering someone. None of them had manners and were quite rude. The whole place was unclean, tables full of rubbish and food. Food was barely warm and only half a portion of fries. If I'd of had any young child with me I would have asked for a refund and left. Their language was disgraceful
Sheila Seaford . 2025-03-24
MORE AT Google
Missed out an item....never a good look. REALLY annoying!
Kev . 2025-03-22
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It's the first time my children have come to Burger King. We were greeted by Chris, who served us and he went above and beyond to make us feel welcome and help me with our order. My kids were really happy & can't wait to come back. They said "it's better than McDonald's mummy!" That's big coming from them. It was clean & the food was so tasty. Thanks for making their 1st experience one to remember.
Carmen McNally . 2025-03-22
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Gave me the wrong drink. Two blue raspberry instead of one strawbrrry one blue raspberry
Sara . 2025-03-21
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The food was great and the order was complete. A little bit late.
Ryan . 2025-03-15
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I experienced several issues during my visit that must be addressed. The staff's demeanour was unprofessional and did not reflect the standard of courtesy that one would expect. Additionally, the food served was cold. As a result of these shortcomings, I have made the decision not to return to this establishment.
Sajad Jandaghi . 2025-03-09
MORE AT Google
My order was 45 pound and they forgot my Angus burger and my Ben snd jerrys ice cream won't be ordering from here again
Rhys . 2025-03-07
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Ordered, 2 double whoppers and a normal whopper, Received 2 double plant whoppers and a normal plant whopper with just pickles and ketchup. No salad or mayo. Buns were soggy and plant based burgers you can tell the difference, dont believe the hype. Went back to sort, didnt seem to care.
Gareth Bartlam . 2025-03-06
MORE AT Google
Worst delivery ever rang store not interested missing basically everything like they ran out and wasnt even bothered
Gareth . 2025-03-06
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Ordered a whopper on the app to pick up at the drive through and an hour later, still don’t have my whopper even after the manager promising they’d bring it out to me. So disappointing because I’ve never had Burger King before and will continue to have never had it with this experience.
Jack Horley . 2025-03-05
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Took a long time for food to arrive. Massively overpriced for what you actually get.
Harmeet . 2025-03-02
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delivery was quick, nice food but can we please stop putting the drinks in the same bag as the food
Zoe . 2025-03-01
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Wrong order completely so had to go without. Not happy
MARIAN . 2025-02-28
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Went through the drive through, asked for chilli cheese bites with my order 2x and wasn’t heard so I had to go in and get them. The drive thru speaker wasn’t in use but there was no sign stating that which led to a bit of confusion. Used the toilets which were horrible, smelled bad, had no toilet roll and just generally unclean and unpleasant to use.
Jasmine . 2025-02-28
MORE AT Google
Very dirty place, untidy, and pieces of food on the tables and chairs. Someone left rubbish on the top of the table, and staff members never bothered to clean it. Wouldn't recommend it.
Tanya Simpson . 2025-02-26
MORE AT Google
Just been for a quick lunch, Young lad at the till super friendly and helpful,it did look like a trainee prepared our food and regardless couple of mishaps thanks to young lad at the till it was all sort out in no time really 🥳 cheers love!X
Wioletta Katlowska . 2025-02-24
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I visited for work purposes to try the food and the peppercorn Angus burger was really tasty. Its a shame it was £8.19 for the burger by itself. I also ordered the nuggets for my daughter who prefers these to mcd.
Janice HOOLEY . 2025-02-23
MORE AT Google
Wonderful food with the added bonus of really hot chips. Other burger retailers take note. Staff were great and the only thing that let it down greatly was the men's toilets. Some customers can be total animals!!!!
jpcoll2011 . 2025-02-23
MORE AT Google
Food took a long time to come and was not very warm when arrived at our table. The toilets were absolutely disgusting I did tell staff and no one did anything about it.
Sue Neat . 2025-02-21
MORE AT Google
Seems like they don't clean the toilets, and service was poorly too. All the table was dirty . At least, the food was good
Szilagyi Timi . 2025-02-15
MORE AT Google
Was served by chanel food was amazing
Chris Lee . 2025-02-14
MORE AT Google
Closed half an hour before closing time
Frederico Almeida . 2025-02-10
MORE AT Google
Toilets were grim, no toilet roll in either stall with the only available roll being stored on top of the bin. Sinks were dirty and the soap was missing. Food took an age to arrive despite the place being empty. When it arrived, it was cold, and the bacon in my burger looked like it could start oinking any second (raw). Not pleasant.
Isobel Kitchen . 2025-02-07
MORE AT Google
not value for money.burgers have shrunk in size,by about 50 percent
chris . 2025-02-01
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Toilets are disgusting. Look like they have never been cleaned. Put me off ordering so walked straight out
Liam “Terry Wrist” . 2025-01-30
MORE AT Google
Went in to lady bay and never been so disgusted staff are so slow so went to toilet while partner was ordering, came out and not even been served only 3 people in there, we left without getting food after I seen state of toilets picture don't do any justice wipe your feet on way out,
Tracey Mcharg . 2025-01-30
MORE AT Google
Tables were dirty and toilets were filthy. Wont be going back
nick simey . 2025-01-21
MORE AT Google
Ordered though the Burger King App tonight and all 3 meals arrived with no fries my kids were very disappointed to say the least and at £30+ I wouldn't recommend ordering from here
Laura Weston . 2025-01-20
MORE AT Google
Some of the staff are very helpful, some are not
Dawn Parkin . 2025-01-19
MORE AT Google
Very disorganised. Long wait for food even when it’s empty. Toilets are absolutely disgusting. Won’t be coming back
josshw1991 . 2025-01-19
MORE AT Google
food was stone cold when it got to us
Richard . 2025-01-18
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order delivery time was 17.55pm. Got delivered at 18.15pm. Food was cold. Could have been due to length of wait die to delivery driver unsure where to deliver to or the fact that a frozen drink was pit on the same bag as the burgers and fries and onion rings.Regular customer but this is the second time of having cold food delivered.
Trudy . 2025-01-18
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Late and missing 1chips and no cheese in burger is a refund possible
Lara . 2025-01-16
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Over 45 minutes for food, didn't serve at counter, apathetic staff. Girls had hair down and not tied up while prepping food orders
Sam Humphries . 2025-01-04
MORE AT Google
Staff uninterested. Every table was dirty and had to ask for a tray to eat off.
Spider Murphy . 2024-12-29
MORE AT Google
Fabulous service! Great food! Love it!
chelal chan . 2024-12-26
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Don't order using one of deals, you only get half the order and don't get a refund because you can't specify which bits of the deal were missing
Kate . 2024-12-24
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Just had a 15 minute wait at Lady Bay for our meal from the drive through and the restaurant was virtually empty!! Bonus is that we opened the bag and there were 15 ketchup sachets and three mayonnaise! 😂🙄 No napkins. Burgers were good however. I ly half a bag of chips Staff seem unhappy and grumpy. 😠
David Brewer . 2024-12-22
MORE AT Google
Food took over an hour to come, chips were cold and soggy. The courier told me her was waiting at the restaurant for 35 minutes to collect my order…terrible experience
Anita . 2024-12-14
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The delivery was half hour later than the website said it would be and our order was incorrect. We ordered 2 meals, neither of which came with the fries and we asked for no pickle on one of the burgers and got pickle. Very expensive meal to have it all wrong.
Amanda . 2024-12-09
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Tom in kitchen made my meal to absolute perfect all the time with a smile on his face. Isnt Tom just a cool guy?
bob from accounting . 2024-12-09
MORE AT Google
took more than an hour to get burger king from a place that's a 10 minute walk away. The coke served with the meal was room temperature, as was the food.
Eric . 2024-12-08
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Ordered a double whopper with cheese meal the food was cold and missing the cheese Went back in to get it fixed and they just dissembled my burger added a slice of cheese and wrapped it back up poorly with my wrapper I left the burger on the counter Will not be visiting again
Chris Marlow . 2024-12-07
MORE AT Google
FOOD WAS COLD BUT NOT THE DRIVER FAULT
sarah . 2024-12-07
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Just been into Lady Bay retail Burger King. Asked for two meals going large and two milky coffees. When we paid we asked for a receipt. On getting home we found that one coffee was only half a cup. The meals weren’t large as there was only a few chips. There was no receipt. So I went on the internet and called them using the number given. Only to be told the number is incorrect. Disgusted and will not be going there again. Don’t know the cost so I cannot complete the question it relates to. I am unable to post this without completing questions about which I would recommend. Please ignor the answer to the questions below.
al Walker . 2024-12-02
MORE AT Google
Staff very helpful but a ridiculously long wait for food which was somewhat dissapointing, much more expensive than their larger competitior with the golden arches and burger nowhere near as tasty, but was nice to have an option of onion rings instead of fries. Chilli cheese bites were very nice. Planned to dine in, but having waited so long had to take it away and eat later.
Paul Tarry . 2024-12-01
MORE AT Google
ordered ay 5.36 didn't receive untill 7.09 food cold and also missing a burger
Emmajane . 2024-11-30
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Ordered from Uber eats. It took over two hours to get to us, getting updates constantly saying the food was being prepared. When it arrived it was completely cold. It wouldn't let me cancel my order, so we just had to wait. I've only been offered a £4 refund. The driver told me once he was waiting for ages for them to sort the order, and they were just busy chatting.
Kim Burke . 2024-11-24
MORE AT Google
it arrived late and when it did arrive the BOTTLE of coke had burst on to all the food, meaning none of it was edible. there were also items missing. they had put the coke bottles in WITH the hot food so the single bottle we did get was warwarmer than I have my tea! the lettuce was brown and had to be removed. totally incompetent and won't be using them again!
Debbie . 2024-11-24
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the overall service was terrible and I won't be using this service again
kris . 2024-11-23
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Missing a whole burger from meal, have ordered from these in the past and every time there's something wrong
Cameron . 2024-11-21
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Great service and fast food . Big credit to the lovely woman at the front desk , Amelia , who made us feel welcome 🤗
Harvey Betts . 2024-11-20
MORE AT Google
Order never arrived this is is appalling
Ibrahim-khalil . 2024-11-19
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Ordered two adults and two kids meals. Went up to ask where my order was twice to be confronted with slow miserable staff. Took 28 minutes from the point of ordering until it reached the table COLD. Won’t be going back, shocking food and service.
Steve Simpson . 2024-11-16
MORE AT Google
Driver was very late and went the wrong direction which caused food to be cold
Arwen . 2024-11-10
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Currently sitting here now there is a man serving Chris , the most nicest person who has ever served me here honestly couldn't do or offer enough also makes a change having a different CD on
Lindsey Holland . 2024-11-04
MORE AT Google
Served by Chris very helpful very friendly
claire lee . 2024-11-03
MORE AT Google
Had a £16 meal not delivered and also other parts of a meal not delivered.
Jak . 2024-11-02
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Great food and friendly staff would definitely come back
Kristie Richardson . 2024-10-28
MORE AT Google
Very quiet when we went in. The food was hot and very tasty. Found I cam manage a junior whopper better than a full size one. Very Friendly staff
Michelle Bullock (1000th Guest) . 2024-10-15
MORE AT Google
very welcoming and friendly staff
Elizabeth . 2024-10-10
MORE AT Google
Was served today by a young man by the name of Chris..this man was amazing in everything that he did .. his mannerism was excellent and service second to none he is a jewel in the crown and I hope he Wil progress well in time to come
GODS Disciple . 2024-10-04
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According to the delivery driver he had to wait 30mins for 2 orders. Original delivery time was 25-40mins but took just over an hour & when it did arrive the food was nearly cold
Gary . 2024-09-22
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Happy to take my money but aren’t happy to fix my order, pay extra for things and can’t even get it right, very disappointed and they didn’t even care that it was wrong!!!
McCauley France . 2024-09-16
MORE AT Google
My food was delivered cold, my ice cream was very malted and i didn’t receive my free items for ordering over £25.
Wanda . 2024-09-07
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10/10 experience lovely staff, bubbly manager who was on shift lovely man who spoke to me and asked if everything was ok which made the service so much better would go again
Samuel Fretwell . 2024-09-06
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it was OK bit cold and missing some food and a drink.
Michelle . 2024-09-05
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Great service, Angus burger was delicious.
Mikey Mather . 2024-09-01
MORE AT Google
I only received 3 meals from my order of 7. Even though the recepiet was attached to the delivery so they knew what needed to be delivered they didn't send over half of the items. There phone number also doesn't work so you can't contact them.
Iain . 2024-08-27
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the food wasn't taste like burger King the oil was burn and the food smells of burning old oil and doesn't taste good
Jamal . 2024-08-24
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Very quick delivery and on time thanks
Jon . 2024-08-24
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Food good service not so good and had to wait to get out of drive through being block by people waiting for food
Andrew Hind . 2024-08-23
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Terrible customer service. Waiting 20 minutes for 2 children's meals. The young girl behind the counter appeared to be scared of moving any faster than snails pace. The woman all had there hair down and not in a hair net which I'm pretty sure is required when working in a kitchen. All seemed too busy talking to each other rather than serving customers. Terrible service and quiet frankly would think twice about visiting the so call "fast food" restaurant again.
Jake Herbert . 2024-08-22
MORE AT Google
Time limit constantly changing. Food was cold when it arrived.
Jo . 2024-08-15
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Brought the kids for lunch the staff were friendly and food was tasty
Callum . 2024-08-14
MORE AT Google
Ordered from Burger King last night and was so impressed! I was served by Andrew who gave fantastic customer service and the food tasted real good!
Mira Augustus . 2024-08-12
MORE AT Google
Excellent service and friendly staff.
Neil Mcevoy . 2024-08-09
MORE AT Google
lovely staff, very clean and the food was great, but the toilets need a refurb
saff pooley . 2024-08-03
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Went in to order a meal paid and was stood waiting but didn't notice the amount of flys that was in there I was wearing shorts and they was crawling on my legs then I looked around and they was everywhere so I cancelled my food and spoke to the manager but all he said was he had reported it to HR but I work with food and if my work was that bad we would be closed down
Neal Dobbins . 2024-07-16
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There were flies all inside the restaurant. The food that I want to go I ordered was absolutely disgusting.I wish I never wasted my money
samuel chapman . 2024-07-15
MORE AT Google
Paul and mae were amazing so helpful and friendly my daughter was being picky and they made here laugh and happy top notch staff
Pete Knowles . 2024-07-13
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I didn't order a chicken burger
Sarah . 2024-07-08
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Service was awful stood around for ages before they even acknowledged they could take an order... Docile staff with no enthusiasm. Long wait. Really warm inside to the point it was unbearable would not reccomend. Not "fast" food
Nicholas Birkett . 2024-07-06
MORE AT Google
Delivery driver was the best nice customer service and even came to my door as Iive at back don’t normally get that
Shaleen . 2024-07-05
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Missing more than half the order asked rider if he had anymore and he said no I don’t as shocked
Natalie . 2024-07-05
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ask for no onion or lettuce on one the meal but still got it won't be going back there again
William . 2024-07-04
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not happy as didn't want onions or lettuce on the chicken meal but still got it
William . 2024-06-29
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Food arrived cold due to delivery driver being handed one bag then having to wait for the rest. Badly packaged. Missing items so kids had no food. Expensive frozen Fanta drinks only filled halfway.
Gemma . 2024-06-28
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Food stale and cold. Rider was very fast once the app showed him setting off, but it also showed him as waiting at the restaurant for more than 30 minutes before they gave him our order.
Pamela . 2024-06-25
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My order never came waited so long for it. Unhappy
Jamay . 2024-06-23
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The food is nice, the service is friendly but the toilet facilities are horrendous . It needs to be updated
Blackscarlet Pix . 2024-06-22
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As a treat for my family and seeing how expensive this is for 3 meal I expect a better quality and timing. Food was cold but the time it arrived and they missed an item off of my order. If a chosen drink is not available then mark it as unavailable because our chosen drinks were replaced with something we do not drink in our house. All in all not happy, should have just gone to McDonald's.
Cornelia . 2024-06-14
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Didn't get harf of what I order misses out 2 big poppers
Katie . 2024-06-13
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Food was hot! and we got Crown’s!!! (special birthday ask)
Dean . 2024-06-05
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everything Stone cold had to bin it cost £30
sharon . 2024-06-03
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What a joke. Asked were the toilet was, ladt joked it was 20p to use it. They owe me it was filthy and stunk.the toilet was actually black with dirt. Get someone to clean it we have standards .Charged me 30p for mayo, never been charged for it and 50p for two slices of cheese as the whopper was.large. this place has always been shocking but this is next level. Rip off and dirty.
Helen Robertson . 2024-06-02
MORE AT Google
Food was open never eating her again
Venton . 2024-05-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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La comida era sorprendentemente mala, bollos de bagel simplemente sabía horrible. El personal también fue más grosero cuando lo señalé. Evitar a toda costa!