Mcdonald's Restaurant in Bradford

Had to drive through, then park up and wait for food, about 10 cars had to do this

Fast and friendly service, clean and pleasant.

Don’t bother going You wait ages because just eat and Uber eat get priority so you told to park up and there’s no spaces Absolute shambles and then when food arrives it’s cold

Every single time there is something missing. How can something go wrong every single time. I either get the wrong item or the burgers are missing basic things. The manager needs to get fired, more staff needed. Worst mc Donald’s in the UK. Most careless staff too.

So late I had to get it myself. Food was cold. Driver accepted the job then cancelled. Ended up throwing away and making pasta.

food was all freezing cold as driver didn't have it in a warm bag

Made an order via the McDonald's app. Only half the food came, paid and lots missing from the order even though the printed receipts shower all items I ordered ! I called and spoke to the manager - Mozer? I was told nothing he can do as I ordered via the app. Told him that it was Keighley McDonald's staff that did not pack my items as per order !! I was told I could go down and collect the order or raise a refund on the app!! So I was out of pocket and had no food because of the Keighley branches incompetence at reading an order. Not good customer service at all, and the communication on the phone was very unhelpful or unapologetic. Food that did arrive was cold, but I suppose that is what we accept when we order a McDonald's as it is well known. One of the worst branches from reading previous reviews of this place. Check your order in front of the delivery driver, don't use the McDonald's app for delivery as the branch says " nothing they can do"! Order elsewhere.

One star is too high Staff members are defended for FaceTiming babies while on break on the shop floor as it’s not a recording so it’s fine? Absolutely unacceptable behaviour from staff and management.

Driver was rude. Made me come out to collect and then his first words were “give me your code”

if I lived in the north pole it could have been described as hhot

Only half the order arrived and though the quality was fine and the delivery time was fine the food was quite cold

Food was stone cold when it arrived

Food freezing and delivery driver very rudeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeeee

Food stone cold and order incorrect, 3rd time of not getting a plain cheeseburger correct from 2 different McDonald's, don't have an issue when we order drive thru or inside 😏

food was as order and made up for my last order that was missing an item. this time not one item was missing to happy also fries and food is hot!

Gave me sweet chilly which I can’t stand instead of barbecue which I selected 4 times so food was then dry and pointless

Food was cold despite a quick delivery time. Only ordered 2 meals, and one was missing it's wrap so I ended up with cold fries and a milkshake. Very poor, not the first time I've had issues either.

sent 7 small fries instead of 7 large what a rip off

Food was ok. I know it's a mc Donald's but the burger I had was put together with little effort and as all ways dip sauces were missing

items missing from our order again

Item missing from order, despite being listed on the ticket stapled to the bag. The order wasn’t large and it was immediately obvious there was a missing item when we opened the bag, so how can it have been missed during the bagging up process?

Ive not received my order!!! Tried ringing no answer just keeps changing the delivery time im not happy

not sure why but McDonald's Keighley always forget something from your order. Not good

the food was absolutely stone cold freezing was 1 hour and 10 mins for deleievery.. absolute waste of £30

bun burnt chicken well over cooked

got my order right apart from missing 1 lot of fries however am not fussed as it was for just me. but my advice is check the order is correct before it's sealed and sent on its way. and fries was cold.

I got my McDonald's and enjoyed eating it.🇵🇰🇬🇧

Waiting time is too long, went over for my dinner on my break. Ended Waiting 15min

Every time I order it’s just lacking stuff missing constantly half my order disappearing how are no area managers or head office on this. The delivery driver informed me that all the staff were pissing about and acting around also being incredibly rude to the driver. Bit of a pisstake you’re the only McDonalds around here and it’s disappointing

My food looked good but was cold, and because it had gone cold, the burgers were greasy. I normally enjoy my McDonalds, but that’s when I eat at McDonalds and not order to deliver. There must be some way of keeping deliveries at least warm?

missing all dips for nuggets. mc Donald's seem to do this all the time.

Didn’t get any food????? Mmmm

finally got an order right!!! and for a change it was actually hot when it arrived. thank you for getting the order right. the one who did the order should be praised for getting it all correct.

Missed out 2 items of our order!!!

Chips were cold, milk shake was not fully filled. Dissapointed

Delivery driver dropped our drinks outside of his car (which is an accident I understand) but he left the rubbish in the middle of the road, at least pick it up if you drop it! Absolutely disgusting service

Delivery time kept getting pushed back , then watched driver do three deliveries on route to me , all food was clap cold and McDonald’s preped my food wrong

maccies put onions and pickles on my burger so -10 points for them but delivery was a slay thx queens xx

Driver completely useless, he mixed the orders and I think he did on purpose, he gave me a Toby carvery order from Uber eats when I’ve ordered from just eats.

No Tropicana I ordered 2 , no fruit that I paid for

Delivered stone cold, only half a portion of fries Very disappointing

one meal missing rest cold and a tea sent instead of a latte want a full refund so u can order my kids more food

The people cannot count. I can’t even remember the last time they managed to pack all the items for an order.

Zero stars, took over an hour and food stone cold, couldn't even get the full price for the meal I paid for, paid over 9 quid and got 5.84 back, disgusting

Chips were cold and soggy and nuggets were missing and cheese burger was hanging out

Took an hour to get 5 items from this ‘fast food’ restaurant. Original delivery time was half an hour, and the food was cold when it did show up. A shambles.

NOT HAPPY ordered 2 meals only got 1.

Awful half my order was missing. How is it possible to miss half of a food order? This is shocking and things need to change as this happens regular.

the delivery driver was so lovely and kind

Spot on, just what the doctor ordered!

food was ok tepid temperature bit greasy but the main problem is the delivery driver doesn't bring anything like salt, pepper, napkins, ketchup and straws which was a little annoying as I ordered a milkshake. The milkshake was l guess as to which flavor it was as I ordered a vanilla one, the one I got had swirls of chocolate and tasted of strawberry flavor.

Orders are very rarely right regardless of if you order in store, the drive thru or via the app. Things are frequently missing, wrong or you get someone else's order. The staff are alright and I do feel sorry for them at times but looking at other reviews something really needs sorting out! I would 100% avoid this restaurant. If you want McDonald's then Skipton restaurant is spot on.

Missing items half of my order was missing

Been waiting 15 minutes for food.

ordered double burger got one burger and two lots of fried, why even bother sending that?

Delivered to a different house said it was delivered to my address and it wasn’t here

Coke was spilt all over the bag so is now all over my floor.

Possibly the worst McDonald's in the UK. Having visited probably 100 of them this one being local fails to deliver on speed or taste and in the countless times we have been I cannot recall and order ever being correct first time. Generally on drive through even a small order of 4 items will be wrong. This place really needs a shake up it's absolutely terrible.

Unusual for this place but it was soaked in grease. Will give it a second chance

food was cold and burger missing

Very little care here. The ordering pads were out of receipt paper, food took eons, staff wandering about either hungover or on soporific drugs, probably both. Food never looks like the photos but this was as far away as it could be. I bet McDonalds wish they hadn’t franchised this one.

We tried ringing several times and no answer. Food was cold when arrived and took an hour to come

Chicken and bacon wrap had no bacon

Where is my order food was never given to me ?????!!! I’m fuming I want a full refund asap this is absolutely ridiculous

All there. Polite delivery driver who locked gate for me.

The delivery driver left the food at the porch door without knocking or ringing the bell so it was left out in cold for 5/10minutes. We ordered nigget share box and no sauces accompanied them. Very disappointed with this order

delivery time kept being changed i ordered for breakgast got it 11.15 lunch time the food was frozen cold coffee was nearly cold and had spilt into the bag in all the delivery was a failure mc d's need to up their game this is the second time i have ordered and will be reviewing if i order again just because we are not in the cafe we still should have the same service i have asked for a refund as i dosee why i should pay for items that where cold and i had to rewarm in the microwave, disapointed

Was driving around the area near my house for 10 minutes before ringing saying they were lost, had to go look for them so food was cold and the coke had split at the bottom

no straw for milkshake no sauces that was ordered

Order a mcspicy and get a chicken sandwich. This is not the first time this has happened either. How hard can it be to get an order right 🤔 totally useless

Absolutely disguisting paid £35 for food n didn’t get any of what I asked for some milkshakes and straws

Missing food items, amends for dietary requirements not adhered to, no straws or sauces.

£40 worth of food and what did we get... The drinks only and a burger we didn't even order!! This is actually robbery! Applied for a refund and got nothing this is pathetic service and now kids have waited for a treat to not even get it!!!

How can so called fast food take over an hour to “make” and deliver less than half a mile. The food was so cold we didn’t eat it. I don’t know why we keep going back to McDonald’s Keighley as it’s always the same and if the order is actually correct it’s a miracle.

The one time they remember the sauces and straws the food was stone cold…

I am not happy with this order at all, 3 items missing plus dips! And it’s cold Ridiculous

Some of the order was missing, not happy

no chips no sauce barely warm food

Cold. Just cold. Rubbery chips, floppy burger. Not good.

only got 5 nuggets instead of the 9 we ordered.

Never have click and serve available on the app. So have to collect through the drive through. Get to the window, "can you go park up" ... absolute waste of time. Food is also cold, drinks half full. Terrible all around.

Didnt arrive want full refund says delivered but no food cane to my house

Had to wait well over an hour for the delivery and when arrived everything was cold totally disgusting and very poor service

wrong order delivered delivery man and woman were disgustingly rude

Still waiting this has not been delivered

Everything spot on and delivered quickly

Good old McD’s delivery time changed from that suggested when ordered, as a result meal was not overly warm, but hey ho that was to be expected

20min wait for a ketchup wrap and large late ? Restaurant was empty , 3 orders on the screen and still waiting 20min for my food ? Possibly waiting more if not call the greatest manager to manage to cook a wrap and cofee in 20min . McDonalds going from fastfood to ale cart Restaurant? The

The happy meal was missing the fries

food was cold and we had a missing drink

Delivery was fine but the food was disgusting.

Disgusting staff, not first time sending food through just eat with missing items. Now asxa family we can't enjoy it as half of us don't get what we ordered. Disgusting

order was missing items, food was warm when it arrived just a shame items was missing.

Food was cold and my milkshake was almost melted despite being delivered within a quick time

Food did NOT get delivered to us

Got a Philly Steak thingy - would not recommend. The service was very slow.

Received wrong order and cold just to add insult to injury

Nice clean restaurant friendly staff

Delivery was quick, but food still cold, but kind of expected that. The big issue is that yet again no sauce came with the nuggets. These nuggets need the sauce or they are tasteless so when you order 20 nuggets and no sauce at all is delivered even though it is ordered it means the meal is ruined. I ordered 20 nuggets and there were only 18 nuggets in the box, so I have been cheated as well. If you are going to do deliveries you need to better train staff to ensure orders are correct

Slow service, staff are rude and low quality of food even for mcdonalds