Based on 10.675 opinions finded in 4 websites
Based on 10.675 opinions finded in 4 websites
Opinions
delivery driver deliverd to wrong address and refused to deliver to the correct address poor service
Tegan . 2024-12-10
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Fries cold, burger barely lukewarm
Elizabeth . 2024-12-09
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Half the food was missing. Really glad I paid £19 for two breakfast rolls and no hash browns. Pathetic.
James . 2024-12-08
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Everything was cold then was only refunded £3.14 absolute joke do ur job properly absolute fools
Kai . 2024-12-08
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Not the 1st time it's happened but 2 meals were missing from the order - Pancakes w/Sausage & a Porridge. Drivers should take note of Delivery Instructions as ended up walking himself away from our address.
Dickie . 2024-12-08
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it's very nice but the mc crispy was very spicey
donna . 2024-12-07
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3 x coce delivery 45mins within 0.5 miles radius...please
Jack . 2024-12-07
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I ordered for 3 people and the order said it would be delivered between 9.30-9.50 but it arrived at 10.07 meaning 2 of the people had already left and missed their food, causing a waste of food & money!
Charlie . 2024-12-07
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Hot drink spilt everywhere and half lost. Food flat cold.
Peter . 2024-12-07
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yet again ive paid for a hashbrown share box and received 5!!!!
Amy . 2024-12-06
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Was actually alright today, delivery driver was on his phone and barely spoke to me but aside from that
Joseph . 2024-12-05
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This order was placed at 5.10pm and delivered at 7.13 pm. I order early for my son so it was delivered in a timely fashion, a 2 plus hour wait is anything but fast food! Our original estimated delivery was 5.50 to 6.10pm. Not happy.
Ann-Marie . 2024-12-05
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My food was not hot unfortunately, my burger was a mess looked like it was rushed and just chucked together, delivery driver was pleasant
Mr . 2024-12-05
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Everytime I order from here my drink is spilt in the bag
Pheobe . 2024-12-04
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Got the order wrong. I don’t get how hard it is to just put the correct items on a bag
Hannah . 2024-12-03
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Order wasn’t correct half was missing. Can’t get in contact with m-ds either
Emma . 2024-12-03
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I got my order apart from the cheese bites they were not in the bag I did get the rich tomato dip, the food was flat cold not even warm.
Damian . 2024-12-03
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Delivery on time, my food order was hot, delivery guy was friendly 👍
Mr . 2024-12-01
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It's absolutely shocking. Yet again, food is missing from delivery. How on earth do you forget to put the fries in.
Robert Jacques . 2024-12-01
MORE AT Google
no straws, dips and missed something off my order. useless
Georgia . 2024-12-01
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always order from here and there getting so rubbish always something missing
Tanya . 2024-12-01
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Arrived late and missing a number of items. Called the restaurant, most unhelpful and zero apologies.
Dan . 2024-12-01
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complete order not filled this is quite normal 2 barbecue sauses missing this is a repeated performance
Cm . 2024-11-29
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We got small McFlurrys and we ordered large McFlurrys
Sharon . 2024-11-29
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My food was freezing cold no sauce on my food this isnt the first time neither i wont be ordering again food went in the bin and and next to nothing refund its a joke!!!
Mrs . 2024-11-28
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Order was wrong (as usual) from mcdonalds
sara . 2024-11-27
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I would like to say what a credit Howard Whitely is to this branch. This man was so happy, had a great sense of humour it was a joy to be served by such a pleasant man. Thank you.
Stephanie Wharton . 2024-11-26
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I am still waiting for my delivery it has not been ordered
Nikki . 2024-11-25
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Waited 2 hours for delivery and the food was stone cold.
Courtney . 2024-11-25
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one of my drinks were missing and so was a large portion of fries
Hannah . 2024-11-25
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Food was late time kept on going up and up then it was cold when it arrived.
Kirsty . 2024-11-25
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Honestly. I think everyone that works at this place are just zombies, animated by life support equipment. Because there's no way that entire meals can be forgotten as often as they are there, by people with fully functioning brains.
Laura . 2024-11-24
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Order was later than it said before ordering the food was freezing, not even eatable and they missed the syrup for the pancakes and extra hash brown waste of money.
Natasha . 2024-11-24
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First of all the bag had liquid on the bottom of the bag and some kind of sticky residue. It was also cold. I then noticed that the order was missing my sons drink- as I started to say ‘it’s missing’ the driver cut me off and said o deliver what I’m given and literally walked off as I was speaking to him! I think some kid of insulated bag and a reminder of how to deal with customers would be in order for this driver.
Jonathan . 2024-11-24
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no fault to driver but delivery time was altered multiple times and when food was recived it was all cold
Nick . 2024-11-24
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It cannot be that hard to read an order and make sure everything is in the bag before sending off with the courier ! Every single time 🙄
Michelle . 2024-11-24
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Food was cold and arrived 1 hour 10 mins after it was supposed to. ( ordered for 10am )
Lindsay . 2024-11-24
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The service was good but my food was very cold and stale and i don’t think it was worth £20, nothing to do with the service but i’ve ordered the food and the food is shocking and not warm so is there anything we can do about this?
Archie . 2024-11-24
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Fries felt stale, hard, bland and cold, chocolate milkshake was tasteless. Rest was ok.
Vanessa . 2024-11-23
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ordered at 16:10. delivery time just kept getting later and later. my food arrived at 17: 50 nearly 2 hours after ordering. absolutely ridiculous
Ryan . 2024-11-23
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ice cream was melted and food was flat cold we only live a few minutes away from restraint ice cream should not have melted
Sheridan . 2024-11-23
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almost an hour and a half for delivery and item missing yet again
Louise . 2024-11-22
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everytime we get a home delivery one item is always missing ..staff not reading orders properly in shipley
Kirk . 2024-11-22
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Completely wrong order delivered
Stacey . 2024-11-21
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The food was nearly cold the driver was at the restaurant ages there was no cheese sauce on the chicken fillet it was quite hard to chew and the Crisby bits was like stones
pamela . 2024-11-21
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The was late and very cold. Ordered at 16:20 didn't come until 18.00. Cry children as they are late for drama school now. Not happy.
Mark . 2024-11-21
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Food was left outside driver did not let me know it was there he just left it he doesnt even have the code i was supposed to give him
Jessica . 2024-11-21
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Food was all cold and horrible wasn’t cooked had to Chuck it away poor service
Junaid . 2024-11-21
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My food was cold and I just left it
Molly . 2024-11-20
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So glad that JustEat stopped sending the dame driver. Thanks
Aidan . 2024-11-20
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Speedy service at the drive thru. I ordered on the app and when I opened the bag, it was all there and correct. The best thing about McD is that you aleays know what you're going to get is a standard. Wad not disappointed
Ian Colman . 2024-11-20
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Thanks for not sending the same driver. My food is actually hot for once! Much appreciated.
Aidan . 2024-11-19
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What is wrong with the staff at McDonalds ? I am beginning to think that no one can read !! What part of STRICTLY NO CHEESE PICKLES MAYO OR BIG MAC SAUCE do they not understand ?
mrs . 2024-11-19
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Fries were cold (more so than if it were just the journey) and coke had spilt into my little boys McFlurry. Also forgot my son’s fruit bag.
Jessica . 2024-11-18
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we were messaged to say courier on way with delivery time of 5.15 the time kept getting changed and it eventually arrived at 5.50 and was cold!
Abigail . 2024-11-18
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Chips cold and tasted of cardboard And my mcflurry tasted like they used out of date chocolate and couldn't finish it without spitting it out
kerrie . 2024-11-18
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The fries had clearly been reheated in a microwave as the texture was weird. This is the second time this has happened when ordering from here. They also didn't put any pickles on my quarter pounder, even though I asked for extra. I also asked for extra onions but there was just a normal amount. I'll be using the Keighley branch from now on.
Faith . 2024-11-17
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Didn’t receive my full order coffee I ordered was half full and the coke was flat
Byron . 2024-11-17
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surprisingly got food right and it was warm
Daniel . 2024-11-17
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Never again, food was freezing cold as usual. Also the worst burgers you could eat for the money. Much better local options.
Steve . 2024-11-16
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Waited over 10 minutes for a coffee and when I complained the manager lied to me ..... avoid
glyn anderson . 2024-11-16
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The driver got lost . I had to leave the house and hunt for him; he was at the bottom of the street trying to wake up the people I think in #2, he was certainly a long way away from me in #12. Oh, and there was no straw with the milkshake.
Ged . 2024-11-16
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All good flat cold on arrival. Both sets of pancakes didn’t have syrup pots..lost half the hot chocolate in the drivers bag
Kim . 2024-11-16
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I waited an hour an half for a mayo chicken and chips, and it come absolutely flat cold!
Kira . 2024-11-15
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When the food got delivered it was freezing cold & there was a burger missing out of the Big Mac
Sarah . 2024-11-15
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by Far the worst McDonald’s I’ve been to horrific service cold food will never come back or order anything from the branch. Unless your an Uber driver I would avoid or if you like cold food and long waits
GARETH MOREMON . 2024-11-15
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delivery time changed twice, arrived cold
Graham . 2024-11-14
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burger missing from mcspicy meal
Matty . 2024-11-14
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All the food was cold. Drink provided was a smaller size than the one ordered and no straw was included.
Brody . 2024-11-12
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They will forget your drink, but send you a seperate sauce pot in a bag on its own. Its all 16 year olds who work here and the managers arent much older. Not suprising.
Ethan . 2024-11-11
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SECOND TIME FOOD POISONING I don't know if they've recently changed the oil they're cooking in but I visited just before halloween and had chicken nuggets - it completely disagreed with me (I know food poisoning is usually sickness but isn't on this occasion). I know they're a good mcdonalds usually, they provide hot food, they're quick, and they salt their chips. I thought I'd try again as I'm usually impressed. Visited on the 9th November and this time had a chicken sandwich - same result. This is such a disappointment. I'm going to try another mcdonalds next time and probably be let down by their service - this one is always spot on in comparisson.
Emma Henry . 2024-11-11
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Was freezing by time It got here and gave me wrong order with sauces missing
sophie . 2024-11-11
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order missing items yet again 😕 and food cold
LisaCarbine . 2024-11-11
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Really unhappy constant something wrong wether it’s the order or an item or a drink it just seems to be impossible I will not be ordering again and I will not be using just eat as the only way anything can be solved is through just eat yet they do nothing about it all McDonald’s the same. The latest was the order was wrong and it all went straight in the bin and the annoying part is waiting and sorting something else out after breakfast time had passed
Daniella . 2024-11-11
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payment taken twice and no way to contact just eat not to mention some of my order was missing. won't be using again
Michael . 2024-11-11
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I want the full amount for the full order repaying please as it has put our plans out .i am not happy at all and if i dont get full repayment i shal not be using this service again
Jake . 2024-11-11
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Flat cold again! Chips were flat cold and like hours old
Amy . 2024-11-11
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Order always has missing items! Always missing food and products
Darren . 2024-11-10
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The burger was thrown together. The delivery driver spilled almost half of the drink.
Alison . 2024-11-10
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we order regular from just eat and 9 times of 10 there is something missing and not just macdonalds kfc are just as bad seriously thinking of not ordering online anymore happening too often and i now have a child with no meal
Wendy . 2024-11-09
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Ordered double sausage and egg with extra cheese and sausage yet no extra but says it on the label genuinely wouldn’t bother they can’t read a single order
Jordan . 2024-11-09
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The chips was unsalted and cold, the milkshake had melted. I feel aggrieved for the price t costs
Dane . 2024-11-09
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The delivery driver was very rude to my partner at the doorstep
Stacey . 2024-11-08
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Took over an hour and a half to arrive and food was cold
Rowan . 2024-11-08
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food absolutely Stone cold dry disappiomted
Zoe . 2024-11-07
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Didn’t get everything I ordered
Dennis . 2024-11-06
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Forgot the sauces for our nuggets.
Antony . 2024-11-05
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AVOID!! Would give it no stars but that isn’t a option Staff are lazy and miserable and don’t read the labels and can’t make the food right They miss things out the order nearly every time we have been Food is always cold and no salt on the chips We orderd on the just eat app and they forgot over half our food and the stuff that came was cold we rang the restaurant and all they could say was you can come down and we can sort it out well I wouldn’t have ordered on the app if I could get there. Worst McDonald’s about Managers need to hire people that can actually do there job instead of miserable useless people that clearly can’t read
Shannon Moss . 2024-11-04
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People that work there can’t read and forget the things we ordered and sauces we paid for Food is stone cold no salt on the chips They didn’t give us our 2 drink our Big Mac fries or 3chicken selects and this isn’t the first time all the woman said was you can come and swap it well I wouldn’t order on just eat if I could get there. Staff need to give there heads a wobble and mangers need to get workers that can do there jobs absolutely fuming
Shannon . 2024-11-04
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Ordered on uber. Drink was missing from meal. Food cold and a mess to be fair. I checked the store when it arrived and it said it was now closed, so they probably just couldn’t be arsed anymore clearly
Bella Rawson . 2024-11-03
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Items missing and food flat cold. Very disappointed
Sarah . 2024-11-03
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As soon as I got my food got into the lift and all of the drinks were leaking it’s disgusting
Amy Miller . 2024-11-02
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Food was cold and wring item delivered
Zoe . 2024-11-02
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straw missing always something missing when ordered from Shipley
Cm . 2024-11-02
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Driver was polite on time and unusually found our address first time
Nigel . 2024-11-01
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foid was cold when it finally arrived
Allanah . 2024-11-01
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McDonald's is McDonald's..say no more
jack pearson . 2024-11-01
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He didn’t deliver my food he contacted me and I said I was a few doors up because just eat changed my location when I always order to my home address so how is it fair that I’m paying for food that never came
Matthew . 2024-10-31
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Food all cold mac flurry all melted . Will never order again and was my first time .
Lorraine . 2024-10-31
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Order wrong, who orders a chicken burger without any chicken, Morons!!!!
Emma . 2024-10-31
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Avoid!!! Stale old food! Tastes horrible scraps of old meat and sauces like water