McDonald's in Bradford

As soon as I got my food got into the lift and all of the drinks were leaking it’s disgusting

McDonald's is McDonald's..say no more

Terrible service this morning - don't bother if you've somewhere to be! 13 minutes from when I ordered, stuck in bay 1 still waiting for my breakfast wrap. At breakfast time. C'mon McDonald's, you're supposed to be a fast food joint.

Great staff, the ap was playing up but they helped to work around it. Thanks , super helpful. Appreciated

Cheap food at expensive prices, I don't understand why it's so busy.

Lovely friendly staff, foods great

Cold un salted fries! Mcrib was horrible tasted like dog food!!

Came through drive thru today had items missing from order didn’t notice till we had got home so tried to call the company to sort it out and no answer so now don’t know what to do about it chips were overcooked and cold not happy about this at all

Great for the children with happy meals

Ordered a sweet chilli wrap and got a tortilla with chicken

Visited this evening the staff and food was diabolical. The food was cold,and soggy. Deserts were missing from order. Had to queue round the drive through to get missing desserts. So slow. No fast food here! Staff unfriendly and looked at me as if I was stupid when advised my apple pie and McFlurry was missing. I then told them our food had been cold. Again looked at me as if I was an idiot No apology no acknowledgement . What has happened to this place? Gone are the days of friendly. Bubbly staff Who say hello welcome to McDonald’s And have a great day! Now it’s a grunt an attitude that your a bother as you dare to drive through and ask to collect your food! Absolutely disgusted. Absolutely No customer service here! Will not visit again! 😡

order time continually pushed back, courier explained the restaurant had got the order completely wrong and he had to wait an hour for them to sort it. order was also missing toys for the happy meal as well as being nearly cold.

drink was spilled over and drenched the entire bag

Ordered food at 17.15 and didn’t receive food until 19.05

missing items, milkshake was supposed to be chocolate but was plain milk

Flat cold on arrival. Most went straight in the bin

received all order missing toys from happy meals

Me and my 5 year old girl waited over and hour for our food and when it come it was freezing cold very disappointed !

she'll in the eggs in both sandwiches- not able to eat it

the food was really greasy it was horrible

Food cold!… half the order is missing.. Not the first time from here.. Ruined the whole meal

Took 45 minutes for our cold food

Missing items on order again, a burger and dip. No way of getting in touch though to fix or get money back? Had the wrong mcflurry last time too. Somat happening at shipley maccies with checkin orders!

The delivery time kept changing and getting later and later, it took well over an hour from when I ordered to arrive. When it did come there were a number of items missing including one of my kids meals. I have hungry children. Not impressed. This isn’t the first time this has happened from this McDonalds either. It’s happened a few times now. It’s not worth paying the extra for delivery as they can’t seem to get an order right when they are busier.

Disappointing experience, Nearly an hour for my food to arrive, By the time it arrived it was cold. So wanted a refund. But I only got £3.89 in account credit not a refund, and after speaking with Just eat they said its inline with Just Eat cold food policy. So I've sent an email back saying I'm dissatisfied with the account credit and want a full refund instead of Account credit. I wouldn't be ordering from Just Eat again.

Normally I leave a glowing report every Friday for an excellent service. Today was the worst I have ever had. The app showed my meal sat not on route for 15 minutes resulting in cold food . Not happy at all.

Both burger and chips were flat cold

Ive ordered a few times and the order has not once come correct, honestly if my kids didnt ask id never order from them again

Food all cold. Not good enough

it hasn't been delivered even tho it says it has been..I have CCTV and can prove it hasn't been delivered to me...where is my food

Took an hour for my food to arrive and but the time it did all my food was cold

Mcdonalds always forgets my ketchups and they put cucumbers in my wrap when i said no cumcumbers because im allergic

Order came roughly ontime but a bit late

Food cold lovely cold chicken and fries

Even when I remind you to put milk in the bag you don’t, useless service

missing items box 20 nuggets and meal and drinks was

The food was freezing, drinks where on the side and bag was soaking

Order was practically thrown at me. Coffee was tipped all over my food and bag leaked onto my carpet and furniture.

The food was late, and when it arrived it was freezing.

Decent, chips were very bog standard tho

everything cold ,ordered chocolates milkshake received banana fanta orange flat

finally some new delivery order numbers created to minimise option to mix them up - well done guys.

Always get the order right. Very clean and tidy, Toilets are spotless too

Service not very good waited quite a while for my food. Seems delivery drivers get preference, as do those who order on automated machines rather that at cash desk.

Delivery man demanded 4-digit code at the door (fine), whilst on the phone, then shoved the bags at my daughter and walked away ignoring her request to let her check the order he'd just demanded the code for before he left (less fine). Order was NOT complete and because you can't speak to a human and can only submit a refund request we're now paying an extra £15 for a meal and can only look forward to an account credit, assuming Just Eat decide we can HAVE a refund of course. Really appalling.

Missed some of the order off , fries was cold and had to warm them up , ruined the whole meal

Only bought some fries and it came half empty

always forgetting things off order

Food arrived super fast all correct and still hot too! Awesome thanks so much ⭐️⭐️⭐️⭐️⭐️

Food was bone dry and was extremely hard to eat

Had to wait ages at drive tho to place order. No soft drinks. Paid and told to go wait in bay. Waited a while for the food to come, no apologies. Got home within 5 mins of getting the food and it was cold! Disgusting service and food

Very good service. Order arrived on time and food was hot

Every time I order from here food is missing, also they never send milk for the tea, and if you raise it with Just eat they just reject. Awful service McDonalds

Every time I order from here food is missing, also they never send milk for the tea, and if you raise it with Just eat they just reject. Awful service McDonalds

Cold chips, had to microwave them, & they definitely weren't fresh. Why force me to select 2 dips on my order, then not bother to send them??? I actually wanted one, selected two as mandated, & none came! Frustrating.

Did not include any sauces, even the ones paid for.

Food was barely luke warm, I asked for extra onion n there was practically none in my burger, I ordered a nugget meal and got no nuggets arrive. Very disappointed 🙄

Cold food and it took 1hr and 10 minutes for the food to arrive

Wrong order the always doing this naffin up orders.

My driver went up to Baildon and was there for 20 minutes and now my food has arrived cold

Ive paid £11 and totally wrong food

Food nice as always. Delivery nice and friendly

food was freezing and all sloppy

least you got my order fully right this time

Absolutely shocking yet again. Food took ages, delivery driver wanted me to come outside in the rain instead of delivering to the door and as per usual there’s missing items! Items with specific ingredients have been totally disregarded as well. Whoever works there should be ashamed. I never get all my items from this place when ordering. Service is disgraceful.

every time i order my food is cold and the sauces are missing its getting ridiculous.

Waited 20 minutes for our meal because the take aways take priority. Drivers barging customers out of the way to get their bag on the counter. Customers should take priority over people getting getting deliveries as we are actually in the restaurant.

my double cheeseburger was missing ,I rang McDonald's and they could not bring me another burger as they had no way of delivering it!I've had to order again&pay delivery charge totally unacceptable!order number E69A6 on McDonald's app £3.49 I would appreciate a refund!

Our order had half items in burgers missing so it was not what was advertised

Food came cold no sauces no chicken nuggets burger was all over the bag small potion of chips when selected large

First class delivery, food nice and warm, Thankyou.

Great customer service from the manager

very very few fries in the bag. no tomato sauce at all no servietts very unhappy

Food is flat cold not even ediable

Bang on for once only took tipping the driver a £1 😂 thankyou

Yet again, the courier couldn't follow simple satnav instructions, and I couldn't understand a word he was saying.

chips soggy, milkshake just like froth, no sauces with chicken nuggets so 20 dry nuggets, wouldn't even feed it to my dog

Food was basically cold and un enjoyable

Both meals were cold. Both meals were badly made. Both were so bad we couldn't eat them.

Terrible wrap. The worst from 5 years. 2 small pieces of chicken less than half finger,lettuce leaf about 2 cm, almost no caesar dressing. Rest half of wrap is bread. Now I see why people give 1 or 2 stars.

Order was wrong. Not good enough.

Food came cold no sauces no straws for the drink, never again second time this is happening

Food was cold and items missing

They didn’t bring my bbq sauce or my salsa dip and I don’t like my food without it

Would help if my food actually got delivered. I want full refund for delivery and service charge not just the food which is the only thing which has been offered!!!

2 drinks missing, no straws and no sauces

There were no condiments or straws, I ordered large and received medium meals and it was missing ordered items

chips came soggy and cold ,,ice cream melted

My order was missing an entire meal.

cold and most of my items didn’t arrive. second time with no chips. wont order again. refund placed. also cheers for whoever plonked the dip straight in my mcflurry.

Loads missing, not rocket science is it

The food was cold my stomach started giving me cramps

Philly cheese destroyed in bits what a mess freezing cold chips cold McFlurry melted and messed up cheeseburger bread hard as nails full order was a shambles!!

Good food, fast delivery but orders 5 piece chicken select and when it arrived, it was in chicjen select box but had 9pice mozzarella sticks inside! How can you get chicken selects mixed up with mozzarella sticks??!!

Awful, never follow instruction. Always order from here and something always is wrong. If it’s not a missing drink it’s onions slopped on your burger when you’ve asked for it without. Gutted.

One happy meal didn’t come in a box, fries and burger were just thrown in the big bag. Ordered large portion of mozzarella sticks, got sent a small. Small fries sent for a large meal. No dips, no straws. Weirdly all the drinks were correct, but we were sent a random large sprite that we hadn’t ordered!! Did not make up for all the things that were wrong! Food was also cold.

The food was cold and most items were missing not happy with my Order

driver was parked 2 streets away for ages before delivering us cold food

driver was rude and demanded that I change my phone number as I couldn't answer the phone coming into my personal space to try and make me change it as he stood there- I didn't have a number on this account as I made it today and I understand this would've helped to find me but the way I berated on my own doorstep was unacceptable. I laid out how to find my property clearly and literally stood on the road so he would see me. The strange confrontation has left me feeling quite uncomfortable.

2 meals ordered...only received 1 fries! ordered share box mozzarella dippers....received 3!! no straws for drinks no condiments with chicken nuggets!!! have to now wait to see if I'll be refunded! fuming