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3,00

Based on 75 opinions finded in 1 websites

3.5Ambience3.5Cuisine3.0Price3.5Service
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Nº 736 in 876 in Southampton

Nº 21 of 29 Fast food in Southampton

CUSTOMERS TALK ABOUT DISHES WITH..coffeechicken
Score
OpinionsNoteTripAdvisor753.0

comment_iconOpinions

Enjoyed breakfast muffins and tea. Delighted this was open as Podium closed till 10.30 browsing and 11 shipping- not great for early birds on a Sunday.

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Wilma H . 2024-06-09

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Went to the drive through to order. Asked for the new deluxe double quarter pounders in large meals. Disappointed when we got home to find that they had given us the normal quarter pounder meals. Checked the receipt & they had charged for normal. Why don't they listen to the customers!!!! Banana thick shake was a normal milkshake. Would rather not have bothered!!!

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Karen P . 2024-04-21

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Don’t order a soft drink with your meal. Staff will underpour you and then argue back when you complain that your drink is more or less half empty. Good for a quick bite after a long drive, not so great if you want friendly customer service.

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James Foggo . 2023-11-11

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Yah, a fine luncheon experience which derived from selecting a wrap with chili sauce and chicken burger with chips. It tasted good and was hot and we ate the lot.

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Paul C . 2023-07-27

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Went for breakfast and also for a snack. The breakfast sandwich was hot and freshly made. The coffee was just ok. Later in the day we went back for a ice cream snack which was also good. Service was good.

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iris B . 2023-07-10

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Estaba aquì con mi esposa y querìa hacerlo un dìa inolvidable y sabìa que sòlo McDonald's lo harìa. Decidimos sentarnos y echamos un vistazo al menù, pero era imposible tomar una decision. Al final me fue a ver el jefe y le pedì buenas opinions y recomendaciones y me soprendiò porque me recomendò la salsa "ranch".Guau, increible. Por supuesto no sòlo comimos la salsa. Para acompañarlo tenìamos papas fritas, pollo y helados. Y la cuenta, fue barato.

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Z6804MRpaulc . 2023-06-06

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Great food and friendly people especially Rikki she makes the trip amazing every time so very helpful

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rikkirues . 2023-05-14

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The woman at the counter was very rude and moody and the Fanta was flat and she didn’t bother serving my drink

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Millie E . 2023-03-15

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I so appreciate Rikki looking after me and being so kind when I was struggling with the the touch screens helping me customise my order and find a free screen. Thank you! :D

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indzch . 2023-01-27

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We were out shopping and went in here for a simple and inexpensive lunch. The burgers and sodas were fine, and there was a little place to eat.

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Thomas V . 2022-06-24

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This McDonald's was not up to the standard of others I've eaten in,, .. No front line staff to clear tables,, i had to ask a member of staff to prep a table before we sat down,,.. Undeliverable how many patrons got up when finished,,leaving their debrri on the table when behind them!!..

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BM471 . 2021-12-17

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Visited Mc Donald at the shopping centre. Not many customers. The Mc Chicken sandwich was awful. Patty cold, lettuce nearing the expiry or past the date. Basically, discolored and stale. Fries was just warm half of it lying at the bottom of the bag. Arrogant staff( a senior chap serving me could be the manager himself ( not sure). No sauce and no sugar for the hot drink! This will definitely be the last time at this horrible Mc Donald!

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Orthobrp . 2021-09-15

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We called in here on a Saturday afternoon (late lunch). At the end of July Covid19 Restrictions were still quite tough, but all seemed to operate in a nice calm manner. We waited for a table so we could eat indoors (wait for a table seemed like it was just a few minutes). We ordered our food and watched the cars snaking around the car park, waiting to use the Drive through. Our food was brought to our table and was nice and hot. We had a table in each direction clear to maintain social distancing. All was good, the toilets were clean, tables were cleared away quickly, all seemed to be very hygienic, considering the Covid19 rules and regs . So all in all a happy experience. Unlikely to return as we were just visiting Southampton for the day. But I'd be happy to call in there again if hungry and in the area. Mind you I'm happy to eat in almost any Maccy D's

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BCAandJMA . 2021-08-30

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This is a good place to eat - nice to get a breakfast and sit in a nice clean seating area nearby. Food was hot and drinks good.

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VACO07 . 2021-06-21

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not impressed with my mcdonald’s hot chocolate, tasted of plasticky water and was red instead of brown, very disappointed

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Katie A . 2021-05-21

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De nuevo una experencìa muy emocianante y inolvidable y por supuesto comida fantastica. Gracias McDonald's.

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paul6543 . 2020-10-27

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De vez un cuando hay que hacer algo inspirado y inolvidable y no puedo pensar de algo mejor que almozar especial aquì.

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paul6543 . 2020-09-26

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Me apresuré al muelle oeste de McDonald's en mi pausa para el almuerzo, tuve que esperar un poco más de lo habitual y me senté a comer mi pedido en el trabajo, para descubrir que me faltaban las patatas fritas y que había 3 personas frente a mí que vinieron. y se quejó de que se les había dado una orden incorrecta. ¡Ojalá lo hubiera comprobado antes, ya que ahora no tengo chips con mi COMIDA!

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Ria248 . 2020-09-25

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Solìa ir a McDonald's a menudo y hoy estaba mi primero vez durante cuatro meses. La situacìon ahora es diferente sin embargo la comida fue afuera del mundo. La regla de oro es eligir sabiamente pero es una pena que el menù es un poco màs pequeno. Querìa tener un postre pero despues mi hamburgesa y papas fritas estuve lleno.

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paul6543 . 2020-07-10

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Esta revisión se basa en mi experiencia en el día y podría ser diferente para usted.Siempre haga una fila para este McDonald’s cuando mi automóvil esté en servicio, ya que lo dejan tan temprano que significa que puedo ir a la ciudad a desayunar.El menú de desayuno habitual no tiene nada de qué preocuparse, la comida era buena como se esperaba de esta famosa cadena alimentaria.¿Mi única queja? Nada que ver con McD's o el personal o la calidad de la comida, pero los conductores de entrega de motocicletas / bicicletas de las muchas compañías de entrega de alimentos que puede descargar en su teléfono, ya que nos hemos vuelto perezosos en nuestras formas y queremos que otras personas se vayan y recogerlo para nosotros y lo más importante, que parecen tener prioridad sobre el público que paga a Joe.McDonald's toma nota:agradecemos que les paguen a los clientes, los conductores de entrega cobran por, pero ¿por qué no tener una estación o línea separada exclusivamente para los pedidos en línea a fin de no distraer al público que paga y que aún ingresa a su tienda para disfrutar de la diversión y culpa de pedir una comida y no depender de una tercera parte para que la recoja por usted.No me detendrá en McD's, pero ¿por qué no debería venir antes y la aplicación? ! ! ! ?

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477keithr . 2020-02-02

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McDonald's es doquier, sin embargo es impossible saber que expectar sino este Lugar siempre bueno. Puedes comprar un cafè por dos libras y el cafè siempre es delicioso y west quay es muy sofisticado. Un buen dìa y un buen cafè. Much is gracias McDonald's.

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paul6543 . 2020-01-17

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Este lugar es bastante pequeño y se llena. Hay un aparcamiento donde puedes quedarte gratis por un corto período, y generalmente siempre he encontrado un espacio, pero eso no se puede garantizar. Debido a que está ocupada, la mesa no siempre se puede limpiar y limpiar. Pero hemos encontrado que el personal es sonriente y servicial.Está bien. No es nuestro favorito, pero es fácil llegar a McDonalds después de visitar el Odeon.

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Steve P . 2020-01-10

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Waited 20 mins for our so called Indian meal - it was cold and the only thing Indian about it was the nan bread very very poor.

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Rob M . 2019-10-02

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Very clean restaurant. Fast and efficient service. Polite and friendly staff. We enjoyed our meals. Thank You.

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HawaiiSeaDog . 2019-09-29

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Le había prometido a algunos amigos que estaban visitando un almuerzo y este parecía el lugar ideal. El menú era tan amplio que tardó más de media hora en decidir qué comer, pero este fue un tiempo bien aprovechado para preparar las comidas más deliciosas que hemos probado. La mejor carne de res, panes increíbles, papas fritas delicadamente sazonadas, pollo delicioso acompañado de ensaladas y la variedad más completa de salsas que puedas imaginar. Desiertos para morirse y todo tipo de café que pueda desear o soñar. La comida perfecta, la ubicación perfecta. Un recuerdo para atesorar.

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paul6543 . 2019-09-22

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Tenía prisa por tomar un ferry, así que pensé en entrar en el camino. Mala idea. Más de diez minutos de espera después de tomar mi pedido. Uno pensaría que la comida estaría caliente si se cocina a pedido, bueno, solo las papas fritas donde.Estoy seguro de que no es seguro vender hamburguesas a temperatura ambiente. NO FELIZ .No volveré después de ese servicio y comida fría.NO recomiendo venir aquí si tienes prisa y esperas comida caliente.Si te gusta estar atrapado en un auto de dos autos por más de diez minutos y recibir comida fría, entonces este es el lugar para ti

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471keitha . 2019-09-22

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Un almuerzo delicioso y delicioso que consiste en un sándwich de pollo con mayonesa especificado sin mayonesa pero con queso extra. Un bollo deliciosamente bien tostado con queso de lechuga y un filete de pollo caliente perfectamente acabado con salsa de agridulce complementaria. Las papas fritas fueron cortadas y moldeadas delicadamente y fueron fritas y sazonadas a la perfección. Cuando se combina con la salsa agridulce, lleva el sabor a un nivel completamente nuevo que las palabras de alabanza simplemente no pueden hacer justicia. Todo regado con una taza bien preparada de té inglés. Domingo almuerzo para un pellizco sobre 3. Valor sensacional.

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paul6543 . 2019-07-07

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Every single time I go through the Swaying drive through for breakfast I am asked to park up. Ridiculous long wait every time!

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340jaynef . 2019-06-30

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Good resturant next to my hotel food and service very good also had a lovely breakfast. Clean and tidy and open all night

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Cypruspals . 2019-06-15

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One can enjoy good food at reasonable amount in Mcd with much of option you can enjoy veg meal as well.

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vaishalineo21 . 2019-04-07

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Visited last weekend on way to Red Funnel . Totally disorganised meaning it took nearly 15 minutes after ordering for an ordinary type meal to arrive . Not enough staff available and no apparent management

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coughandcath . 2019-01-01

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Otro ridículo orden y sistema de espera. Poner varias pantallas de pedido usted mismo solo ralentiza todo el proceso. Me negué a usar las pantallas y ordené en la caja. Una vez más, no me dijeron que tenía que esperar simplemente mover colas! Quien haya puesto esto fue una locura. La comida estaba recocida, tibia y no el estándar habitual.

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340jaynef . 2018-12-22

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You simply cannot go wrong with a large Big Mac meal in my opinion. Quick service, clean and tidy and great value. Friendly server.

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frednosh . 2018-11-20

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Didn't feel like a big meal, so I ordered kids meal. Came with everthing even a book which I gave to some children. Store was busy, staff very nice, good location and parking.

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skytraveller50 . 2018-09-20

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I ended up with a double cheeseburger in a bun that was going off. It was hard (not fluffy like usual) and discoloured. Unfortunately I only saw this when I got home otherwise i would have asked for another so I can’t comment on the service when dealing with a complaint but there are many more McDonald’s restaurants in the area so I would recommend going to a different one. Everything else was fine and very usual for McDonald’s food I was just disappointed to see that they would serve food in a bun that was clearly not edible.

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rachelm982018 . 2018-09-20

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En el lado positivo, McD's en el centro comercial West Quay es rápido y barato. Algunas veces están ocupadas, pero rara vez tuve que esperar mucho más de 5 minutos.

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Neil C . 2018-07-28

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Went in early Sunday morning. Empty but all the tables were filthy, staff not bothered. Floors was also dirty, no napkins and not toilet paper in the loo’s. Not pleasant. Lots of staff stood around!?

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Elbows29 . 2018-06-24

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This McDonald's is perfectly functional, and in a good location. However, there is by far not enough seating at any point other than very early or late, and it is often very dirty. I wish there were more staff to help keep the area tidier.

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PoorStudentTraveller . 2018-06-01

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I’m a child of the 60s and have eat something’s in my life But what I was handed I have no idea, nothing like the photo hamburger cold and the bun starting to turn stale Put mine in the bin Never again

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Cathy1132 . 2018-02-26

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Generalmente me gusta Macdonalds, pero el servicio en Southamptons West Quay es excepcionalmente lento. Está bien, entiendo que es un domingo por la tarde, pero esperar 25 minutos por una hamburguesa es inaceptable; y luego tener que regresar después porque el café estaba frío tampoco es bueno. Todo el sistema de ordenar y luego coleccionar es pobre.

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Sapengro . 2017-11-27

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McDonald estándar y personal muy bueno teniendo en cuenta lo ocupado que estaba. Mi problema son los arreglos de estacionamiento porque no he encontrado un estacionamiento McD donde necesites un boleto, y aunque es gratis durante 30 minutos, el guardián local del tráfico te llevará si entras al café sin obtener primero un boleto. boleto.

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chris p . 2017-09-08

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Intenté pedir en el mostrador, y me dijeron que fuera la máquina de autoservicio de las tres miembros de personal que eran allí charlando.

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E7032HEpaulr . 2017-05-29

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Visitamos el sábado la planificación para conseguir un coche por antes de ir en ferry. La cola de coches era enorme, así que fuimos por dentro. Utilizamos el sistema de servir tú mismo, pero no fue hasta más tarde que me di cuenta que faltaban cosas. Demasiado tarde para el momento en que nos dimos cuenta!

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coughandcath . 2017-04-09

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We called at McDonald's for coffee before going elsewhere for lunch. The service was quick, and the tables were clean. Coffee was hot and tasty. No need to pay extra at other coffee chains.

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RainbowDays . 2017-03-31

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Wir wollten das restl. Geld loswerden und haben uns dort noch 2 Burger gekauft. Dieser Laden scheint etwas in die Jahre gekommen zu sein. Er war ein wenig schmuddelig. Hier in Deutschland bei Mac Donalds ist es wesentlich sauberer. Die Toiletten kan man nur benutzen, mit einem Code, der auf dem Kassenbon draufsteht. Man muß also schon etwas essen, um auf die Toilette zu dürfen.

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Cylenia75 . 2017-02-03

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En nuestra estancia en Southanton (5 días), fuimos a cenar casi todas las noches a Mc Donald, pues era muy conveniente porque estaba justo al lado de nuestro hotel. Es un lugar amplio, con máquinas para pedir la comida. Cuando lo pedíamos en la caja la verdad que el servicio era rápido, pero de calidad pues es un Mc Donald más, todos tienen lo mismo, los nugets, las hamburguesas etc.

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elisa47482 . 2017-01-14

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When you are joining a Cruise Ship for lunch, there is no need for a big breakfast and the Egg and Bacon McMuffin with coffee is a good start to the day

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CatsAustralia . 2016-12-31

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I went for a. Big Mac I watch him put it up dropped food on floor put it back on...

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Ray T . 2016-12-18

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Sí, ya sé qué esperar cuando se dirige a un ajetreado McDonald's media hora antes de la hora de cierre en la noche del sábado. Sin embargo, seguramente esperaba recibir la comida correcta, y no se acercaron y pidieron a mediados de comida?

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DarrenSims . 2016-12-11

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Stopped off here for a quick snack whilst shopping today. Food was ok, nothing special but speedy enough.

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Jesseekarr . 2016-12-03

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Think something has changed had an ice cream not so good as it has been in the past . Pity normally very good but as it was a very hot day still enjoyed.

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Paul H . 2016-09-20

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West Quay has a free 30 minute carpark, fine except from getting carpark ticket to return to my car with a LATTE took 13 minutes. My order was number 6 no food just a coffee, order served in front of me number 8 and was also just a drink. On returning to my car and going to docks to collect clients i had a sip, never has a latte had a squirty cream top and tasted of caramel, so sweet i had to bin it. No time for another one and not good form to be drinking coffee with clients in the car Perfection after a 3 1/2 hour drive down and with a longer journey home i was a happy bunny.

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Gary B . 2016-09-03

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The normal fast and efficient service you would expect from this chain, All areas clean and tidy and very friendly staff. The food as normal and hot.

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alandO8351UH . 2016-08-16

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Very quick service here and helpful staff. Usually rather clean and the food is always hot. Standard McDonald's prices and good value. Doesn't have its own seating area, it uses the general west quay food court seating which usually is no issue. This can sometimes be a bit more difficult if with a group in very busy periods. All open plan and not ideal for those with hearing problems if eating in.

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Robin M . 2016-07-24

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I eat at McDonald's for standard food, what is this whole cook fresh thing about? I get you gain a better image but your food tastes, dare I say it, worse.I like my cheese melted and my sauce burger warmth.Why has it also turned into an Argos? Why cant we be served by a human? Why put in those awful machines that are slower and more of an inconvenience than just being served by a person.I know you are going to say something like customer satisfaction is up since we installed these but you are liars.I will go out of my way not to eat here again.

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DazColes . 2016-05-14

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I went here for some lunch and it was packed. The staff were efficient to get the food to me although there was a longer than normal wait due to the large quantity of customers. The cheeseburgers are the same everywhere else in the UK so nothing special.

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JE4936 . 2016-04-23

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You get what you expect at a McDonald's. Staff friendly & helpful. We visited late in the day, served promptly, well priced.

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sukest . 2016-03-13

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another fast food place in a large shopping centre that at optimum times gets very busy.Ok for safe eating at a reasonable price or to grab a coffee on the go.At time of our visit ,we got there before the lunchtime rush and was seated before the hoards arrived. Pleasant for a one off visit whilst visiting the centre over New Year.Clean and tidy as one would expect.

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Andrew-8766 . 2016-02-17

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Tried the new chicken and rice dish. Very tasty! Speedy service by friendly staff. Seating area clean and staff constantly clearing tables so plenty seating.

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X6902QRchristineb . 2016-01-05

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Went here super busy, super slow. Ordered fish fingers for our children. My little boy has allergies so everything else on the menu he cannot have. Happy meals arrived and were chicken nuggets. Good job we noticed as the nuggets would have caused a reaction. Tried to get a member of staff all have been replaced with machines, so was hard to get somebody . Somebody was dealing with something else and said they would get back to us. Ended up binning the food and eating elsewhere.

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Nicola W . 2016-01-01

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McDonald's is very convenient. Located on the top floor of the shopping center in the food court. Order by kiosk and receive a receipt. They will call you when your order is ready.

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Pam T . 2015-11-24

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New machine to place order which I'm sure should speed the process up but so slow now. Lots of people hanging around for their number to come up. Needs tweaking!

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SouthamptonLynne . 2015-10-13

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Popped in here on way to the mayflower as had the nibbles! So was ok can't moan tastes the same as any other McDonald's I suppose but very hi tech as they have iPad fixed to the table for all customers to use

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936Paul_S936 . 2015-10-12

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Needed some cheap ice cream to keep me going and so I came here. The mcflurry was nice and was only £0.99 on the saver menu. The layout is great and the cashless screens are slick. I went out onto a tiny balcony (past KFC) which looks out over IKEA. I never knew that was there!

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Liam B . 2015-09-29

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it was expensive and not like we had in new Zealand. the automatic menu worked well. to be honest we only can here for a cheap meal but found it expensive

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stunz1954 . 2015-09-14

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This McDonald's has been modernized and you can if you wish place your order via a machine and take a ticket. Otherwise, it's the usual food and drinks. Plenty of room to sit at the top floor of the West Quay complex.

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RainbowDays . 2015-09-04

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We always come here when we go shopping to Ikea due to the fact the two buildings are within walking distance so the location is very convenient, it is also in the main food court and so is easy to find. The service is always fast and friendly and we have no issues. The food itself is what you would receive at any other typical McDonalds, reasonable variety and taste - not always presented nicely but oh well - it's cheap and fast. What do you expect?The only big thing I would say is that because most of the seating is in the main court, it is in plentiful supply however it can get a bit noisy and so not the best atmosphere. Toilets are available which are clean and the whole building is also kept clean as is the seating.Overall, I will return and recommend.

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Jake L . 2015-08-08

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Ordered a deli sandwich which looked nothing like the picture. Chicken did not deserve to be called chicken as it was the texture of jelly. Went in the bin. Waste of money.

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Lizzie W . 2015-07-25

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As always, quick, friendly service and good warm food. Conveniently located in the West Quay Mall. The ice cream cones are nice

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sentellr . 2015-07-03

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You'll find old Ronald McDonald on the top floor of West Quay but don't expect a quick order. They now added the express check out which actually seems to take longer!

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Davinci_uk . 2015-06-25

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We tried this McDonalds for a quick breakfast before embarking on our cruise. The Bacon sandwich was disappointing. Coffee was great. Service was quick which was what we wanted.

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Thelma S . 2015-06-16

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After ordering a £26 meal for the family I was refused tap water on one order and have to buy bottle I will not be going back to this mcdonald's again and I'm appalled of this behaviour

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Nay-then J . 2015-04-26

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The new McDonalds is open. Very clean. Not as busy as other M34 McDonalds. Food hot and in all prepared well. A tad slow, but maybe they are just trying to find their groove.

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Willisbrothers . 2014-12-30

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Typical McDonalds fare in the food court of the West Quay Mall. The food was good, the service prompt with a lot of clean seating overlooking the shops and stores.

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sentellr . 2014-11-09

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We were really pushed for time on Saturday 6th September and wanted food, so against our better judgement, decided to stop at McDonald's, Swaythling High Road, in Southampton. Big mistake. Firstly, it's supposed to be a "fast food" outlet - wrong! secondly I understood that the staff are trained in excellent customer service - wrong!We arrived there at approx 9.15 (bearing in mind this was a Saturday) and there were two people serving. One of whom couldn't really understand what the person she was serving was saying, so the conversation got louder and louder. Because of the lack of staff in what I would say was a busy period, and because of this altercation with the staff member and lady being served, we waited in line for nearly 10 mins, while the person, who I imagine was the manager just wandered around and when asked if there was more staff replied, they'll be right with you. We finally ordered out meals, after the girl getting the drinks wrong twice and when we started on our "meal", they consisted of very very soggy watery scrambled egg, a "sausage" thing, which was disgusting, a bun and a hash brown, which were the only edible parts of the meal. My partner went in search of pepper and was told by the staff that "we have plenty of salt but didn't order pepper so there isn't any". We left the majority of our meals and if we had had the time would have complained to the manager who was still wandering about. Surprisingly there were at least four couples with children eating, although they don't apparently do children's breakfasts, so you have to order an adult one. I just wouldn't take my child there even for a drink never mind "food". Sad to say we were very very disappointed and what was supposed to be a quick visit for some fast food, turned into quite the opposite. We will try and remember in future - you get what you pay for!

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Kathy B . 2014-09-07

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very busy .. not a lot of seating .. usual food .. noisy as its in the top food hall at west quay .. quick service

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jandavina . 2014-08-17

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One thing you get with Mc Donalds is the same as everywhere else but personally the service is often lifeless with no smile and bland. Can't be the most interesting job for there staff either.

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PJAwashere . 2014-06-14

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location-icon234-238 Burgess Rd
Fast food

wanna give 0 star for this dark ,over re-fried, not crispy at all steak house chicken burger.

coffeechicken
restaurant_img
2,7

2221 Opinions

location-icon361/363 Shirley Road
Fast food

I went through drive-thru today to order my favourite mc plant allways nice but on this visit wasn't so great my burger 🍔 had no salad it was overloaded with ketchup no onions no pickles 😔 very disa

coffeechicken