Mcdonalds Inverness in Highland

Absolutely terrible waited just under 2 hours for food that came cold asked for a plain burger and didn’t come plain missed a drink of our order and I didn’t get my cheese bits, left time we will ever be going to McDonald’s don’t think I’ve ever had a correct order. That’s what you get when have 14 year olds running your restaurants what a joke

The food was ok but found peice of hair in my chips🤢🤢🤮 McDonald’s sort your selves out for god sake and clean the floors as well it’s rank to leave the floor so sticky and people need to tie there hair back cause now I’m feeling sick because of that! Also to much grease on the chips to Thanks for that😡😡🤮

This was one of the worst experiences I’ve had at any Mac Donald’s order mozzarella sticks and a happy meal for pick up with a large Fanta and a fruit shoot, not only did they completely forget the juice, I opened the mozzarella bag and found a half eaten stick, the food was stone cold and frankly had an awful taste. If I could give this place 0 stars I would but for now it gets a 1, will not be going again. Should be ashamed

Problems with delivery...delivered large cola only half cup,cause the rest half of cola was spilled in the bag, melted ice cream,cause driver had to deliver another order before mine, 2 large bags of fries came only half bags.

Travelled from Muir of Ord to get a McDonald's not only did it say online open until 4.00am but also on there front door... Not happy...

Window advertises they open at 6am. We walked up at 6:40, doors were locked. Woman inside looked at us and walked away. Stood bt the doors for 10 minutes and still nothing. Went elsewhere.

The drive threw Inverness McDonald’s is the worst I’ve ever been to can never get an order right do not listen and are so rude do not recommend going!!!!!

They kicked me and friends out twice and refused to gives us a reason why when we asked just said get out

I went in to the above mentioned establishment to order food , whilst there I required to attend the toilet . The downstairs toilet was locked , and the upper toilet blocked off . How can a restaurant/ takeaway operate in this way . Fortunately I’m able , but I can only imagine how a disabled person would get on . In 20 years plus of dining in McDonald’s this is the first time I’ve ever had this issue . Shop at the other restaurants is my advice .

I bought an apple pie. There was not a single piece of apple in the pie, but a lot of raisins. If I wanted a raisin pie, I would buy a raisin pie. Disgusting.

Horrible and disrespectful employees shift manager Daniel use loud voice and a great bullying attitude . As customer I won't be looking back .

This downtown location is constantly busy but service was ok; waited around 12-15 mins for my order of 4 meals on a Friday afternoon after 1 pm. Ordered from kiosk which ran out of receipts. Takeaway food was lukewarm, fries not salty enough so disappointing. Washrooms on upper floor were clean. Everything was average. Staff were kind enough. Bus transit nearby: not sure about car parking.

Over a year ago, I left a not-so-favourable review of this particular McDonald’s establishment in Inverness. However, my opinion is much different now! We go to this McDonald’s on a regular basis — and the customer service has GREATLY improved; you couldn’t even tell it was the same McDonald’s. Particularly, the manager — who is a foreign gentleman — I believe, is very nice and helpful; he always has a smile and is very nice and gives us lots of ketchup when we ask for it when collecting our food and says to enjoy. The food used to not be great; I have been to McDonald’s in Spain and there was a couple of times over a year ago where I could swear they were using Spanish or foreign meat in the burgers, although I can’t prove that but they didn’t taste good, I tell you that. The chips always used to be very soggy too but they have been greatly improved and are no longer soggy when we are given them. The burgers now taste DELICIOUS and no longer have that “foreign-meat” taste. Overall, the staff have completely changed, now they are not arrogant, rude, unhelpful and are actually very friendly and helpful; staffing changes do help! Also, the food is much better having seeing many improvements from our visits last year. Now, I would HIGHLY recommend this McDonald’s. This McDonald’s is one of my favourites.

We popped in here for a quick bite to eat, we used the self service machine to order but no receipts were available, then we waited about 5 mins for our order but staff were too busy laughing and joking behind the counter and clearly not concentrating. We sat upstairs but tables were dirty and tables not cleared. We had ordered a chicken nugget share box but there was only 18 chicken nuggets in it not 20, chips were cold and only half full, it wasnt worth the money.

Went here to get breakfasts for my wife and myself. Double Sausage and Egg McMuffin Meal with Hash Browns and coffee. My wife wanted additional Bacon which was added to her meal

Our 3 burgers came out cold. We told them and they replaced them. The replacements were just inedible. Never had such disgusting food from a Mcdonalds. I'm very disappointed as we now have to find somewhere else to eat and spend more money after already...

Freezing cold food, missing items, half filled juice cups. Restaraunt staff seemed to care more about Just eat and deliveries rather than customers in restaraunt. We promptly left after we eventually received food after 27 mins at a relatively quiet part of the day as...

Possibly the worst branch I’ve been in. Rubbish not being cleared from the tables, cold fries, poorly wrapped burgers, expired winning vouchers still being issued on out-of-date prize draw cups, bins not being emptied and no receipts from the self-ordering station. Mentioned to the manager...

Visited several times during the summer as a breakfast venue whilst staying for several days on the camp site. I recommend the bacon roll with brown sauce,orange juice and the coffee was superb. Staff were friendly and the table service system in place was well...

On two occasions on same night no receipts printing from payment machines different machines may I add.mentioned to first member of staff couldn't cared less. Still not happy at not getting a receipt told another member of staff at till she said no problem I...

Still waiting on two separate refunds from two separate occasions over the past two months. Went in and ordered two customised burgers, when I got home & opened them they were JUST burgers. Last time visiting.

Pathetic service. The person spoke very bad English for a start. I have an app but could not log in and they just shrug their shoulders instead of just giving me the coffee the app said I'm due for? I had to speak to three...

Not once we have had a bad experience but twice!! No sweet chilli sauce for the second time in the row does it just now exist now??? N/A? Huh? Also for the second time we asked for a bbq wrap with no tomato or Mayo...

We have been to this McDonald's many times before and went back cause it was open for sit in again. We should have realised that the time limit for sitting in was 8pm everywhere. But the lady at the door waited until we had halfway...

We had a lovely lunch at Mcdonalds. The seating was well spaced out for COVID-19 situation and our food arrived so quickly and piping hot. It was really nice and definitely one of the better Mcdonalds i've been to. Couldn't fault the service or the...

We didn't even get in through door, as doorman said to sit in we had to put our order in using a smartphone, we don't have a smartphone so he said we could only get a takeaway which seems ridiculous. We went up road to...

We were very hungry after a long trip in the highlands and we arrived very late - around 7.30pm. Fortunately it was one of the place which is open quite late in inverness and is in the "city-centre" The place was quite empty - since...

Reservamos un viaje de todo el día a la Isla de Skye el día después de que llegamos. Nuestro encuentro, la hora del autobús era a las 7:45, así que mi hijo y yo fuimos a la ciudad a eso de las 6:50 para desayunar antes del viaje. Descubrimos que la mayoría de los lugares abrían a las 8. El único lugar abierto a las 7 am era el McDonalds.

The place was filthy,counter staff did not listen to the order and we got the wrong food. The food was cold . The hygiene level was atrocious. I would not recommend this place at all. Teenagers and what looked like people under the influence of...

great apple and grape set. it was yummy. also the chekan burgers were excwisit. shame no soupy variety available; blended all my food when i got home...

5pm on a Sunday afternoon, not many people in the restaurant but the bins are full and over flowing, floor is covered in bits of food and food wrappers, tables are dirty looks like they haven't been washed at all today. Ladies toilets are disgusting,...

Had a flying visit for some chicken selects, some chicken burgers and a McFlurry. Every McDonald’s I have visited lately the machine has been off.

Can't tell you how the food was. I walked in to buy a homeless man lunch. They advertise free wifi. Quick service lots of seating upstairs as well.

Las colas son horrendas, pero la comida es buena, como siempre en el Mcdonald's. Poco de lucha y máquinas salsa rotos. Gente tratando de barrer bajo su silla y mesa mientras comes. Muchos de los empleados corriendo como pollos sin cabeza, mientras que otros diarios y no hacer nada o ir tan despacio como pueden. . . . Un Great British Mcdonald's estándar.

Rien de surprenant , c'est un McDo classqiue,avec un étage , situé en plein entre ville d'Inverness . Impeccable si on est pressé ou pour visiter le chateau juste à coté .

Tema ordenados nuestro favorito McFlurry de mcdonalds - Galaxy, después de una larga espera (vimos los melting en un mostrador antes de nuestro número era llamado), realmente decepcionado, peor que he comprado. Chocolate muy poco, no existía sólo la mitad lleno de caramelo y helado. No es el estándar de McDonalds. Creo que se necesita algo de entrenamiento personal sobre cómo preparar este tema. Seguramente si usted compra este tema en Londres, Glasgow o Inverness debe tener la misma calidad y cantidad? Si no habíamos estado conduciendo después recogiendo le hubiera llevado de vuelta para un reembolso

Fuimos a McDonald's para comer una hamburguesa vegetal y patatas fritas. Quedé bastante impresionado por el interior limpio y tranquilo, a diferencia de la mayoría de McDonald's en los que he estado.El servicio era un poco lento ya que pedimos una hamburguesa picante que probablemente fue inicialmente mientras miraba la hamburguesa, preparar el personal en realidad antes de cumplir nuestro pedido.

Normalmente vienen aquí con mis colegas después de la escuela y les encanta target niños ha sido una tendencia extraña con personal kicking adolescentes fuera todo el tiempo sin razón. Yo estaba bastante felizmente de comer con mis dos mejores colegas y uno acababa de terminar la comida y el personal intentó echar a él como él tenía "no alimentos" se rehusó, ya que había pagado para su comida e incluso mostró su recibo. Entonces traté de llamar a seguridad, así que tuvimos que irnos! Estoy totalmente de odio personal con pasión con el respeto a sus clientes. Que mejor inversión hasta sus ideas. Recomiendo ir a McDonald's en inshes ya que el personal es más amable que no volveremos! ! ! ! También conseguir personal que habla inglés! !

I love McDonald's went here with my friends causing no trouble at all ordered my food as usual and I see the staff whispering and staring im already feeling uncomfortable p.s I have mental health issues so it makes me really upset, I see a man come over to me and he tells me that I need to leave I ask why politely and he says that I am banned. Never in my life have I dong anything wrong in McDonald's and have never been told before I am "banned" I'm completely embarrassed I have to walk out and wait outside for my friends to collect mine and their orders this isn't the first time I have had a bad experience in McDonald's the food is delicious but staff are terrible I do not recommend you go here until staff are replaced.

１年近くイギリスにいて初めてのマクドナルドがここでしたので、最初はパネルで注文する形式にとまどいました。インヴァネスの街中にあるので混んでいましたが、あまり待つことなく商品が提供された点はとても良かったと思います。

Went here with one of my friends after school and placed my order whenever I would go here I would get really dirty looks from a black haired woman in her 40s when I have done nothing wrong I'm simply being judged them and it's offensive to me. They smoke at the doors of McDonald's so it's hard to avoid a face full of cigarette smoke on your way in there is only a few staff that really appreciate the customers. Another experience that I have had is when me and two other friends were sitting inside from the rain, we ordered food sat down and my friend had just finished her food and was waiting for me and my Other friend to finish when the manager came round and asked her to leave because she wasn't eating we told her that she had just finished and we wouldn't be long but apparently that was unacceptable so we are all now barred for life and had to eat our food outside in the rain while two of the staff cheekily smiled at us absolutely disgusted. This needs to be sorted out now.

Estaba agradecido por esta cerca de McDonald's para un desayuno temprano por la mañana en los días que tuve que coger un tren temprano. La mayoría de los lugares no abren para el desayuno hasta las 8 o las 9 de la mañana, así que este soluciono mi temprano el hambre mañana. El café fue sublime, y la comida estaba bien caliente. La conexión wifi era un poco vacilante seguã, sólo porque sólo le permiten conectar si tenía un teléfono de REINO UNIDO.

Friendly staff, good service....usual McDonalds menu....well located in the shopping centre...what more can you stay...

I normally think Service is super fast at this McDonald's. I ordered mozzarella dippers and chicken nuggets (you're meant to get a salsa with mozerella dippers and 2 sauces with nuggets) foreign guy gave me tray thought he didn't understand at first maybe he didn't I don't know stupid having staff that can't speak English. I said to him can I get 2 sauces for my nuggets and he said u have one and I said no that's a salsa. He didn't understand me and started being rude.

Para nosotros tener una comida de Mcdonald's es una auténtica delicia, ya que es un viaje de ida y vuelta a 75 millas. Hoy fue la tercera vez y cada vez que hemos estado allí se ha batido de leche de chocolate que es absolutamente cosa favorita de mi marido. Le pregunté al hombre joven de hasta por qué no tiene ningún sabor chocolate y dijo que era muy popular y siempre acabaron en primer lugar! No sería posible conseguir más de este sabor en stock? Muy decepcionante.

Durante nuestro recorrido, paramos en Inverness para ir de compras, explorar, y almuerzo. Como teníamos el tiempo limitado y quería comprar, McDonalds era una opción rápida. La decoración es muy moderna, y ya que en Canadá no tienen aún la orden quioscos Optamos por esperar en la cola. Por suerte, no había mucho que esperar. Nos queda grande y un pop. Sorprendentemente, a diferencia de América del Norte, el pop no era realmente aguadas. Como han dicho en críticas anteriores, hay muy poco de estar abajo.

Este lugar no estaba muy lleno, pero el servicio era muy deficiente, tardamos casi 10 minutos para llegar. El personal hizo a ritmo de tortuga - más lentos que he tomado en un McDonalds.

Has the funky new self service terminals and a collection point for your order. Very Argos like.Quiet when we went in. Served quick. No complaints and the coffee was nuclear hot but tasted ok.

Central location. Clean premises. Staff are very quick to clean up. Quick service. Only negative is that there isn't a lot of seating downstairs. Not great if you have limited mobility.

My friend and I had finished our meals but our other friend hadn't and we got kicked out because we weren't eating. My friend had to finish his meal outside

the quality of burger is poor. the type of person aloud in is terrible. watered down fizzy drinks was very disappointing.

Given the expensive alternatives in town. I can't understand why more folk don't come here for coffee. It's cheap, plenty of seating, free wifi, what's not to like?

Came here as last minute as trip on train from aviemore took longer than anticipated and son was moaning about being starving as soon as got off train.

well we were tourists and decide to have a burger at McDonald *s my friend order a burger without salad it comes with lettuce tomato etc and went telling him the manager face was angry and said ok I put it off in angry manner then I ordered 2 burgers and 2 small cokes without ice it comes 3 coke with ice I said sorry but I didn t order 3 just 2 and without ice I thing your employee made a mistake then he turned asked for a bag and told me you are going take away I said no I want to eat here near my friends in a very arrogant manner he said your not welcome out I said im a customer he said not till I say so and I went out with no problems shame on him is this how they treat customers in inverness mcdonalds never heard that anyone was thrown out from McDonald*s in the world it was me disgrace dear manager its better you go and have course how to treat people cause you have no manners shame on you again

He visitado la nueva tienda de macdonalds unas cuantas veces desde que abrió sus puertas y, sinceramente, no sé por qué y no visitar de nuevo. Tener justo a la izquierda del establecimiento he llegado a casa para alimentar a un niño y yo no y descubrimos con patatas fritas o comida, no voy a la molestia de volver venga poco en serio chicos! ! ! Cada vez que me he ido en algo se ha perdido, no es ciencia de cohete. La orden es que en blanco y negro, así que ¿cómo puede de forma contínua se equivocan. Había otras un cliente en el restaurante, uno! ! También un señor que había pasado por el paseo en coche por tuvieron que venir porque los artículos fuera de su comida que como yo había pagado por él. Entiendo cuando es conseguir perder cosas ocupado pero estaba tan tranquilo y hay una abundancia de personal. Necesidad de sacar su seriamente los dedos. Volveré al centro de la ciudad uno la próxima vez quiero una hamburguesa como siempre hacerlo bien y tienes algún tipo de servicio al cliente.