McDonald's A31 Picket Post in New Forest

Staff do not manage Disabled Parking. None of vehicles parked displayed a Blue Badge on the occasion when I recently stopped by. The bonnets were cold to touch! Observation of the movements of diners eliminated customers as the vehicle owners. The only other explanation is that staff were using the allocated Disabled spaces for their use. When questioned the restaurant Manager's response was, "I can do nothing about it!". McDonald's staff are responsible for the whole site, including parking. Concern and support for registered Disabled, by McDonald's at Picket Post, is lacking. ignoring supervision and the correct use of Disabled parking. (Sadly it is also very clear that reviews are not read and responded to!).

Arrogant assistant manager Harrison. Manager and Harrison couldn’t care less about customer needs. Priority was moving drive thru on.

Quick service. The bacon roll would put posh hotels to shame & as ever the coffee was proper tasty, all without pretentious pomp.

Decided to eat in due to the length of the queues in the drive through. 18 mins to get my simple non complex breakfast option!

No problem with the food but be aware of parking charges. We met our daughter here on her way back to Manchester and were chatting for ages. We didn't realise that there were parking charges and went ten minutes over the 1 hour 30 minutes allowed resulting in a £60 charge. Feel that this was pretty unreasonable as we were eating in the restaurant - appealed but to no avail. Very disappointed that signage isn't more obvious inside the McDonald's and won't be returning.

Appalling place, pancakes mostly hard where they've been over microwaved, muffins basically thrown together without a care, dirty eating area, missing items and when you go to rectify the staff ignore you, dirty blocked toilets, this place needs closing down and environmental health going in