Based on 4.931 opinions finded in 2 websites
Based on 4.931 opinions finded in 2 websites
Nº 270 in 331 in East Staffordshire
Opinions
Shame they not accepting £50 notes !!! Legal tender
Rafal Cytowski . 2024-11-03
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Excellent service Great manager
mick mckernan . 2024-11-02
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If they took more care and got more right first time, then service would have been so much quicker. Car park is a bit crazy. Restaurant was clean and counter staff friendly.
sam morrow . 2024-11-02
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Busy but quick service. Food was hot and the seating area was clean.
kirsty hopkin . 2024-11-01
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You can't order inside through the night anymore which is inconvenient if you have a big vehicle and your on nights.we tried the £5 meal saver and the food was rubbish had no taste to it at all the best thing was the fries were hot for once but would not go again and would not order that particular meal deal very disappointed ☹️😞
Helen Bentley . 2024-10-28
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And no parking here either. Uttoxeter is really bad for services.
Andy . 2024-10-26
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Lovely hot chocolate served by helpful staff. Was clean and tidy. Staff who take a pride in their store. I chose a table with the usb connector and air charger. Again a really nice option
Chris Barlow . 2024-10-22
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Pretty tasty and overall tasted super nice before heading to alton towers
matthew pringle . 2024-10-20
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This McDonald’s is really good, I’ve been several times now and I’ve seen Crew Trainer Chloe quite a lot! Every single time she is very polite and smiley.
Calum Aston . 2024-10-19
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Cold food cold restaurant ,and very miserable staff
Emily Campbell . 2024-10-19
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No monopoly stickers with fries, despite the fact that the promotion was still in operation. Scandalous. Its a scam.
Nige O' Blisco . 2024-10-18
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Told that ketchup is 10p, at the collection window once I’ve paid in drive through.
Carrie Ryan . 2024-10-09
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Service was really quick and the food was hot
Russell Anson-binley . 2024-10-08
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Like every McDonald's struggle with ques food is ok service was ok have to wait for a double cheese burger
Ryan Hudson . 2024-10-04
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Standard McDonald's, quick and efficient service. Busy and loud because of low ceilings when crowded.
Peter Conoulty . 2024-10-01
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It's a good McDonald's but it's a McDonald's
kirk sherwood . 2024-10-01
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Mcdonalds was great Var Park so small and multiple exits with cars unable to get in and out adjacent to petrol station- very dangerous layout
V T . 2024-09-29
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Stopped going here as they never got my drive thru order right. Begrudgingly dropped in here again, and surprise surprise, the fries were missed out, so nothing has changed since my last visit a year ago. Carpark is always too busy to find a spot and walk in and complain. Suggest you avoid, or double check all the bags before you drive off (which is difficult for big orders)
Paul . 2024-09-29
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Probably one of the worst places I have visited, just off "McDonald's Roundabout" with a horrible layout to enter and exit the car park, Staff at the drive thru struggled to take a basic order, and upon reaching the final booth for the food they attempted to pass us drinks which were not on our order, then was informed that even though we had ordered meals we had to pay 10p per sauce, at no point is this advertised, and upon us asking to purchase the sauces staff were not happy at this due to them not having a till at the booth even though we paid cash. Food was warm, Car park is tiny for the amount of visitors they get along this main route. Would not visit again, if you are desperate for food I suggest the garage next door.
Chris Wallwork . 2024-09-27
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You know the story, average food not cheap but convenient when you on the move, car parking here is an absolute nightmare
nicholas berkovi . 2024-09-26
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We only received one of two burgers paid for, very frustrating as we didn't see this until back on the A50.
Victoria . 2024-09-22
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Great food, fast service, immaculate restaurant on all counts xx
Tracy Walmsley . 2024-09-21
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Damp slow service through the drive- thru
Ian Stone . 2024-09-16
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No menu on drive through. OK I'm not 18 & don't eat from there on an evening usually like the yoof but a restaurant with NO MENU.
Inical Ltd . 2024-09-07
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We got a drive through for breakfast on our way home from Alton Towers
Bradley Kemp . 2024-09-07
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Absolutely terrible,worst McDonald's ever,so bad no even worth one star ,the worst in all.
dan b . 2024-09-05
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Decent Mcdonald’s great stop off after Alton Towers waited a surprisingly short time considering it was after alton towers closes
Bobi Taylor . 2024-09-01
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Dangerous carpark , staff are brilliant, thankyou. Food was as always very tasty with a good selection.
janet Wright . 2024-09-01
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The only place aside from Sandbach Services on the M6 that still has Grimace Milkshakes
Olly Heeks . 2024-09-01
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A well located McDonald’s, but parking could be alot better as spaces are very limited considering its location. Food and service is what is expected so 4stars.
Ezra Nadasen . 2024-08-30
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10 of the King's finest pennies for sauce!? Was it an April fool in August? Was it the latest prank from Ant & Dec? Or was it the final sign the world has gone truly mad?? As if it couldn't get any better ... in the modern society we live in, it was cash only. (Obviously we didn't have a round coin on us) The result, 2 bemused parents, 3 sad children, and 1 Google Review to help the nation. McDonalds Uttoxeter shame on you! But congratulations for a world first. 🏆
James Leavy . 2024-08-28
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Really lovely service from David who chatted to me and my kids. Food and everything else as you’d expect. The car park is small and could do with an extension.
Faye Allen . 2024-08-26
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Gosh massive queue food cold on drive through. Asked for sauce when collecting food no was the answer 10p per sachet no cash on us as paid by card . Weren’t interested the dryest coldest meal ever on £22 for 3 people . No where to park no loos used and not allowed sauces !!! Awful 😞
Lesley Shone . 2024-08-24
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Bought a large coffee at the drive through this morning to discover there was wasn't any coffee in it (milky water), took it back to the drive through to exchange. Girl at counter took the coffee from me, stood around the corner and came back two minutes later to pass me off the same coffeeless coffee. They sorted it out at the next hatch fortunately although the new coffee was scorched and bitter. Some people don't deserve a job, where do they find these employees or was set up by a hidden camera show?
J W . 2024-08-21
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I rang through to McDonald's uttoxeter just to ask for the order to be correct considering that many orders in the past have been delivered incorrect , the bloke I was speaking to was awful ,his attitude was cocky and kept interrupting me when I was speaking, arguing and just having attitude in general. I asked to speak to the manager , he replied he was the manager so I told him straight maybe you should think about how you speak to your customers , argued with attitude with me for at least 20 mins. In the end i pit the phone down on him after telling him his attitude was disgusting
kerry spence . 2024-08-21
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I am absolutely disgusted with this Macdonald’s. We stopped here to get my three young boys a treat on our way to morecambe, a 3 hour trip from home. Ordered a large meal and 9 chicken selects. I asked for normal bbq sauce with the selects. My son then asks for some garlic Mayo as we waited. So I asked at the window, like you would do in any Macdonald’s drive through across the country and was told that sauces don’t come with a meal. I’m 43, and I have never in my life been told that you don’t get sauce with a meal! So I asked to swap a bbq for a Mayo, baring in mind you get three sauces with the selects, and she said that would be 50p?! The manager came over and said because of the price difference it would be 50p charge. BUT THEY COME WITH THE FOOD!!!! So I gave over my card to pay and she said I’d have to go in and pay. I have twin 6 us olds and a 7yr old in the car, I can’t go in. To which she replied “well I can’t bring a till over here can I?!” I am utterly disgusted in the computer says no attitude, even though she is absolutely in the wrong and I shouldn’t have been charged for the swap I was happy to pay. I have never known such an unhelpful and rude attitude at Macdonald’s. Hugely disappointed. Avoid like the plague!
Gemma J . 2024-08-17
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Asked for fresh food to be cooked didn’t so had a warm burger not hot
kirk dolan . 2024-08-15
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So good I was starving and this filled me up
Grace Johnson . 2024-08-13
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Was a great little place to eat.
Kelly Bond . 2024-08-13
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Staff were brilliant and friendly.
Kerry Stone . 2024-08-13
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My son wanted a McDonald’s breakfast as part of a birthday treat. Ordered a sausage and egg McMuffin meal. They forgot the egg and cheese !!! Then there was pancakes and syrup on our order and all the pancakes came without any syrup at all. This happens so often the missing items from this restaurant I honestly don’t know why I give them another chance. So disappointed !!!
Snowie82 . 2024-08-10
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Stopped for some drinks on our long journey along the A50. The delivery of cocoa was delayed, so no kind of chocolate drinks were available. The coffee was OK and the kids enjoyed the slushy thing. It's in Uttoxeter apparently (🤷♂️), squeezed on to the edge of a giant roundabout along with an Esso garage. It has the kind of tiny carpark that causes a pannick attack. The entrance and exit are multi lane and totally illogical, plus there's a drive through lane squeezed in as well. It can only be reached by car from the horrible roundabout, so inside were just weary travellers like us, desperate for something refreshing. I thought our order had been stolen by an uber-just-eat person, she charged to the counter, scooped up a dozen items, just as our number turned from 'preparing' to 'ready' and then disappeared from the screen. Turns out it wasn't stolen, ready or being prepared. It was round the corner still?? The gents toilet was a sewerage disaster, both urinals were broken and taped off like a crime scene, one toilet bowl was blocked and the whole place stank of drains. But they weren't going to let that shut them down. So I tried not to touch any surfaces, opened the door with my little finger and left to consume my order. 🤢. Back in the car park, three of the largest vans in Britain had blocked any vehicles movements from our side. Luckily all the arriving traffic was confused by the arrows and heading for the exit, so we left via the entrance before it got unpleasant.
David . 2024-08-09
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Very slow drive through. Food qualiity usual average standard for McD.
Mike Horne . 2024-08-06
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All burgers came out like it put together with a blindfold. Barely any sauce in it, dry as a nuns. Server came past and asked how everything is, told him, and he said that's how it comes. Offered us more sauce at 10p a go, because the franchisee wasn't happy about amount of sauce they were using. Tables were gross, had to cover them with napkins, wouldn't go back unfortunately
Scott Mckechnie . 2024-08-03
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Not much to say got served well nice breakfast
Ellie Neill . 2024-08-03
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Busy place but not too long a wait. Food was lovely and the staff were friendly and helpful. 100% recommended
Heidi Lomax . 2024-08-02
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Car park too small. Always seems a bit grubby.
Charlie Birch . 2024-07-31
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They gave me a wrong order. Good job we're eating inside
Gary Watson . 2024-07-28
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They were hammered (as apparently all of this area shuts on Sunday including Alton Towers own restaurants despite having guests sleeping over) and they were calm, fast and really on the ball. Thanks for amazing service!
Masie Dee . 2024-07-21
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The best McDonald's iv had in ages . So hot and fresh. A note to travellers the car park is not that big . So be mindful of of parking
Mark R Foulkes . 2024-07-20
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Fantastic place , nice service, enjoyed it.
Yonas Berhane . 2024-07-20
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Handy being a relatively short drive from alton towers Hotel. Worked out much much cheaper than eating onsite
Martin . 2024-07-16
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I ordered a large Big mac meal, fries were the size of a small and when i returned them seconds later the managers reply was... I'm sure they weren't like that when we gave them to you, implying i was lying
Robrc51 . 2024-07-16
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Food was as you would expect. Drains were blocked outside which gave a horrible smell, but not inside.
Howard Bray . 2024-07-16
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Good McDonalds, food was served very quickly and was hot. Clean toilets. Good place for a pit stop on the A50.
Ethan Maltlyn . 2024-07-12
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20 minutes for a click & collect coffee and still waiting, poor, poor, poor service.
Andrew Palmer . 2024-07-06
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Food not cooked chicken raw took one bite and had to spit it out looked at it and could see it was flash grilled outside but raw inside. Wrap was just rolled together so as tried to lift it out of pack the lot fell out in the box so had to remake myself with a piece of tomato looked like from a cherry tomato 2 pieces of lettuce 1cm by 5cm and 2 bagons same size and enough sauce to fill a teaspoon absolutely no value worst food ever received. Asked for some sauce told you have to pay even though those eating in get free and in drive thru get free. Very surly staff didn't care 3 stood infront of me ignoring me when i asked for a bit of sauce. Worst ever
S Irving . 2024-07-05
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Best mcdonalds near stoke on trent
Thomas Walker . 2024-06-22
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Just a good, standard McDonald's. Car park is tight though and let's just say people don't have patience in the car park but hey ho that's not McDonald's fault. A good McDonald's.
Dave Parkins . 2024-06-18
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The restaurant itself is great,we ordered food and it came quite quick considering it was quite busy for a Saturday afternoon, the food was brilliant too. I won't use the facility again while it's car park is run by Met Parking Services, be careful where or how you park as I've had an absolute nightmare with them.
Dave Mountford . 2024-06-17
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Honestly the worst food I've had in a long time, veggie wrap, awful. Only stopped here in desperation.
Vicky Leishman . 2024-06-14
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Extremely busy. Food was ok but Luke warm.
Sarah Ebbatson . 2024-06-08
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It's a McDonald's. It's still a McDonald's
george rusiecki . 2024-06-05
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I’m not a fan of McDonald’s but the food was served reasonably quickly to the table, albeit one item short to start with and was edible and filling. The service, such as it is in these places now given that you have to order through a touch screen or app, was friendly enough. What astonished me though was the incredibly poorly planned layout of this site with access to Asda/petrol station and McDonalds sharing a single access off a busy main roads such that traffic was queuing over the roundabout and causing considerable congestion and in my opinion dangerous. This was further compounded by the drive through access going through the very small car park and restricting access to the already limited parking spaces. This is one to be avoided unless you are pretty desperate in my view.
Zu Southend-on-Sea . 2024-05-29
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Conveniently positioned on the return journey from Alton Towers to Nottingham this place is excellent to get something on the way home. Can be busy at times but otherwise everything else is as you would want it to be.
Manfred Retort . 2024-05-28
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I'm not a big fan of macdonalds so to me it was terrible. The service the state of the place the food. But I gave it a 2 star just for the fact of the milkshake being good and my kids like it
Tommy Morris . 2024-05-26
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Sick of the regular occurance of asking for a breakfast wrap with no egg only for them to pay absolutely no attention every single time. It’s really not that hard.
Robbie Poole . 2024-05-26
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Nice McDonald's, the food was tasty and piping hot and fresh. Although it was very busy and limited parking space. Easily gets congested as it's a one-way in one way out. Good value on the mix and match deal 3 items for £3
Michael . 2024-05-24
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Big queue at the drivethrough but really quick which is how it should be.
Mark Oliver . 2024-05-19
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Yeah had good breakfast better then KFC some fair prices
VW GUITAR . 2024-05-14
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They managed to get my order wrong twice in 2 visits. Once they forgot to put the burgers in and only noticed when I got home. Contacted customer services and they have failed to do anything. They couldnt even be arsed to respond just send the generic stock email back. Wouldnt recommend this branch as they cant do a rather simple task
Phill Barratt . 2024-05-12
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Stupidly busy for a small car park and drive through also missed half my order and food was stone cold
Robert B . 2024-05-12
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Served outside by the manager with piping hot and appetising food
Kieron . 2024-05-12
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Fillet of fish was very disappointing. I had to return later to get a refund.
Mark Thompson . 2024-05-11
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Parking horrendous. Couldn't get out of the parking space as people going to the drive through kept stopping behind us.
Ange Gregory . 2024-05-06
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The toilet was disgousting on Sunday afternoon, chavs shouting. The food was the usual good quality.
Adam B . 2024-05-05
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my Fillet'o'Fishes were cold as they're were made from the fish burgers that were sitting in the hotbox for ages! this branch Always forget to give the sauces for the cheese bites, drive thru and deliveries same problems. I'M HATING IT!!
Anwar Pardee . 2024-05-03
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The food was cold not good service
Mo Mo . 2024-04-26
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Organised chaos is the only way to describe this mcdonalds, but they pull it off well
Jordan Owen . 2024-04-26
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Visited the restaurant after a day at Alton towers. There was 7 of us and we had a great time.
Chris Hallam . 2024-04-23
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Amazing milkshake and good coffee to go 😄
Marija Lalic . 2024-04-22
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It's open... But not serving me. They did serve 2 cars before me. Waited a while at the drive through on my motorbike than noone took my order so I left. It is not my fault that they should work at 1 am. So do I. That's why went on my break there. Not anymore.
Zoltan Papp . 2024-04-17
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Just a McDonalds really. Used the drivethru which turned out more complicated than it needed to be. They had no menu boards so ordering food is quite complicated. According to a staff member people know what they want to order so menu boards are not needed. So there it is....unfortunately I had no idea what I wanted which is where it got complicated. Plenty of parking there with direct access from the main road. There's also a petrol station and shop right next door.
greta powell . 2024-04-14
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It's McDonald's.... standard across the UK.. Friendly staff. Clean. Your food in a short space of time. Parking can be a bit of an issue as it's quite a small car park
Trevor Woolliscroft . 2024-04-07
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20 minute queue to be told we were 2 minutes late for breakfast. Then told the manager said order breakfast. Once ordered, told they couldn’t after all. No menu displayed so didn’t know what else to order. No veggie options made clear. Finally told to park up and wait. We are still here 15 minutes later.
Julia Cairns . 2024-04-01
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Absolutely terrible position off the A50. Traffic getting into the petrol station, a food express and McDonald's jams up getting in and jams up getting out. We will never visit again.
Roger Hill . 2024-03-30
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Seems to be the go to location for drunk hen parties.
Gerard Wroe . 2024-03-28
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Hot and fresh, getting expensive
Andylad . 2024-03-26
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Used drive thru but was good as it gets at maccys
Ian Campbell . 2024-03-23
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Handy stop off on the way to Wales or Chester - staff friendly, clean rest rooms. All good 👍
Pat Malpass . 2024-03-22
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Kids love the happy meals and the computer games
Anthony Knowles . 2024-03-18
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I don't know why, but it's rarely 'fast'! Was sat for ages in the drive thru with nonway of getting out. Recent new pies were good, though. Raspberry and white choc and the hot cross bun pie. Wish they did oat milk!
Daniel Burton Photography . 2024-03-18
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It’s a typical McDonalds, to be honest they are all the same. This was clean, food was warm, staff were nice and speedy service.
Anthony Marvin . 2024-03-17
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Beware of missing items and order errors at the drive thru at busy times.
Dominic Miles-Shenton . 2024-03-09
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Useless. Out of stock of everything I asked for. Will not be wasting my time here again.
Shaun . 2024-03-09
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Standard McDonald's food and service although the location is tricky to get into. The car park is a poor design and has few spaces.
Emily Gammon . 2024-03-06
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The fella cleaning up after the rude, stupid, or just messy people was doing a first-rate job. Quiet & steady, personable - a great ambassador for what is McD. Two wraps of the day were fresh, prompt, & tasty. PG tea hit the spot. Handily placed adjacent to a petrol station. It's a busy place with a good vibe.
Alan Mills . 2024-02-25
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Visited twice over weekend away. Staff were helpful, and, as one of the kids fell over in the carpark the first aider was great help. Good food and service.
Sam Guille . 2024-02-25
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Went through drive through and the gave me a bacon roll with brown sauce instead of a breakfast roll with ketchup. I live locally and should've checked better as this happens a lot at this one. If it's a large order things can be missing. Because I was on my own I just looked in the bag and counted the items. There was a big queue, so didn't take out and read the labels.
Venture38676801033 . 2024-02-24
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Only stopped for coffee after a long journey home well needed 😌
Val Obrien . 2024-02-24
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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154 Opinions
The worst customer service you could get , when complaints were raised we were told 'to just not order from here' They have their radius set on Uber eats to our address but when ordering they just cancel, when asked why they claimed there were no Uber eats drivers around, when infactt they cancelled the order immediately, nothing to do with Uber eats When questioned they then stated it was because we were too far, despite them advertising consistently that they deliver to our address Rude staff, we only wanted to give them our custom , spend our money with them!