Based on 4.747 opinions finded in 2 websites
Based on 4.747 opinions finded in 2 websites
Nº 303 in 331 in East Staffordshire
Opinions
All burgers came out like it put together with a blindfold. Barely any sauce in it, dry as a nuns. Server came past and asked how everything is, told him, and he said that's how it comes. Offered us more sauce at 10p a go, because the franchisee wasn't happy about amount of sauce they were using. Tables were gross, had to cover them with napkins, wouldn't go back unfortunately
Scott Mckechnie . 2024-08-03
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Not much to say got served well nice breakfast
Ellie Neill . 2024-08-03
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Busy place but not too long a wait. Food was lovely and the staff were friendly and helpful. 100% recommended
Heidi Lomax . 2024-08-02
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Car park too small. Always seems a bit grubby.
Charlie Birch . 2024-07-31
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They gave me a wrong order. Good job we're eating inside
Gary Watson . 2024-07-28
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They were hammered (as apparently all of this area shuts on Sunday including Alton Towers own restaurants despite having guests sleeping over) and they were calm, fast and really on the ball. Thanks for amazing service!
Masie Dee . 2024-07-21
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Fantastic place , nice service, enjoyed it.
Yonas Berhane . 2024-07-20
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The best McDonald's iv had in ages . So hot and fresh. A note to travellers the car park is not that big . So be mindful of of parking
Mark R Foulkes . 2024-07-20
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Handy being a relatively short drive from alton towers Hotel. Worked out much much cheaper than eating onsite
Martin . 2024-07-16
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I ordered a large Big mac meal, fries were the size of a small and when i returned them seconds later the managers reply was... I'm sure they weren't like that when we gave them to you, implying i was lying
Robrc51 . 2024-07-16
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Food was as you would expect. Drains were blocked outside which gave a horrible smell, but not inside.
Howard Bray . 2024-07-16
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Good McDonalds, food was served very quickly and was hot. Clean toilets. Good place for a pit stop on the A50.
Ethan Maltlyn . 2024-07-12
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20 minutes for a click & collect coffee and still waiting, poor, poor, poor service.
Andrew Palmer . 2024-07-06
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Food not cooked chicken raw took one bite and had to spit it out looked at it and could see it was flash grilled outside but raw inside. Wrap was just rolled together so as tried to lift it out of pack the lot fell out in the box so had to remake myself with a piece of tomato looked like from a cherry tomato 2 pieces of lettuce 1cm by 5cm and 2 bagons same size and enough sauce to fill a teaspoon absolutely no value worst food ever received. Asked for some sauce told you have to pay even though those eating in get free and in drive thru get free. Very surly staff didn't care 3 stood infront of me ignoring me when i asked for a bit of sauce. Worst ever
S Irving . 2024-07-05
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Best mcdonalds near stoke on trent
Thomas Walker . 2024-06-22
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Just a good, standard McDonald's. Car park is tight though and let's just say people don't have patience in the car park but hey ho that's not McDonald's fault. A good McDonald's.
Dave Parkins . 2024-06-18
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The restaurant itself is great,we ordered food and it came quite quick considering it was quite busy for a Saturday afternoon, the food was brilliant too. I won't use the facility again while it's car park is run by Met Parking Services, be careful where or how you park as I've had an absolute nightmare with them.
Dave Mountford . 2024-06-17
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Honestly the worst food I've had in a long time, veggie wrap, awful. Only stopped here in desperation.
Vicky Leishman . 2024-06-14
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Extremely busy. Food was ok but Luke warm.
Sarah Ebbatson . 2024-06-08
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It's a McDonald's. It's still a McDonald's
george rusiecki . 2024-06-05
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I’m not a fan of McDonald’s but the food was served reasonably quickly to the table, albeit one item short to start with and was edible and filling. The service, such as it is in these places now given that you have to order through a touch screen or app, was friendly enough. What astonished me though was the incredibly poorly planned layout of this site with access to Asda/petrol station and McDonalds sharing a single access off a busy main roads such that traffic was queuing over the roundabout and causing considerable congestion and in my opinion dangerous. This was further compounded by the drive through access going through the very small car park and restricting access to the already limited parking spaces. This is one to be avoided unless you are pretty desperate in my view.
Zu Southend-on-Sea . 2024-05-29
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Conveniently positioned on the return journey from Alton Towers to Nottingham this place is excellent to get something on the way home. Can be busy at times but otherwise everything else is as you would want it to be.
Manfred Retort . 2024-05-28
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I'm not a big fan of macdonalds so to me it was terrible. The service the state of the place the food. But I gave it a 2 star just for the fact of the milkshake being good and my kids like it
Tommy Morris . 2024-05-26
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Sick of the regular occurance of asking for a breakfast wrap with no egg only for them to pay absolutely no attention every single time. It’s really not that hard.
Robbie Poole . 2024-05-26
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Nice McDonald's, the food was tasty and piping hot and fresh. Although it was very busy and limited parking space. Easily gets congested as it's a one-way in one way out. Good value on the mix and match deal 3 items for £3
Michael . 2024-05-24
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Big queue at the drivethrough but really quick which is how it should be.
Mark Oliver . 2024-05-19
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Yeah had good breakfast better then KFC some fair prices
VW GUITAR . 2024-05-14
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Served outside by the manager with piping hot and appetising food
Kieron . 2024-05-12
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Stupidly busy for a small car park and drive through also missed half my order and food was stone cold
Robert B . 2024-05-12
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They managed to get my order wrong twice in 2 visits. Once they forgot to put the burgers in and only noticed when I got home. Contacted customer services and they have failed to do anything. They couldnt even be arsed to respond just send the generic stock email back. Wouldnt recommend this branch as they cant do a rather simple task
Phill Barratt . 2024-05-12
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Fillet of fish was very disappointing. I had to return later to get a refund.
Mark Thompson . 2024-05-11
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Parking horrendous. Couldn't get out of the parking space as people going to the drive through kept stopping behind us.
Ange Gregory . 2024-05-06
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The toilet was disgousting on Sunday afternoon, chavs shouting. The food was the usual good quality.
Adam B . 2024-05-05
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my Fillet'o'Fishes were cold as they're were made from the fish burgers that were sitting in the hotbox for ages! this branch Always forget to give the sauces for the cheese bites, drive thru and deliveries same problems. I'M HATING IT!!
Anwar Pardee . 2024-05-03
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The food was cold not good service
Mo Mo . 2024-04-26
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Organised chaos is the only way to describe this mcdonalds, but they pull it off well
Jordan Owen . 2024-04-26
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Visited the restaurant after a day at Alton towers. There was 7 of us and we had a great time.
Chris Hallam . 2024-04-23
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Amazing milkshake and good coffee to go 😄
Marija Lalic . 2024-04-22
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It's open... But not serving me. They did serve 2 cars before me. Waited a while at the drive through on my motorbike than noone took my order so I left. It is not my fault that they should work at 1 am. So do I. That's why went on my break there. Not anymore.
Zoltan Papp . 2024-04-17
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Just a McDonalds really. Used the drivethru which turned out more complicated than it needed to be. They had no menu boards so ordering food is quite complicated. According to a staff member people know what they want to order so menu boards are not needed. So there it is....unfortunately I had no idea what I wanted which is where it got complicated. Plenty of parking there with direct access from the main road. There's also a petrol station and shop right next door.
greta powell . 2024-04-14
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It's McDonald's.... standard across the UK.. Friendly staff. Clean. Your food in a short space of time. Parking can be a bit of an issue as it's quite a small car park
Trevor Woolliscroft . 2024-04-07
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20 minute queue to be told we were 2 minutes late for breakfast. Then told the manager said order breakfast. Once ordered, told they couldn’t after all. No menu displayed so didn’t know what else to order. No veggie options made clear. Finally told to park up and wait. We are still here 15 minutes later.
Julia Cairns . 2024-04-01
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Absolutely terrible position off the A50. Traffic getting into the petrol station, a food express and McDonald's jams up getting in and jams up getting out. We will never visit again.
Roger Hill . 2024-03-30
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Seems to be the go to location for drunk hen parties.
Gerard Wroe . 2024-03-28
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Hot and fresh, getting expensive
Andylad . 2024-03-26
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Used drive thru but was good as it gets at maccys
Ian Campbell . 2024-03-23
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Handy stop off on the way to Wales or Chester - staff friendly, clean rest rooms. All good 👍
Pat Malpass . 2024-03-22
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I don't know why, but it's rarely 'fast'! Was sat for ages in the drive thru with nonway of getting out. Recent new pies were good, though. Raspberry and white choc and the hot cross bun pie. Wish they did oat milk!
Daniel Burton Photography . 2024-03-18
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Kids love the happy meals and the computer games
Anthony Knowles . 2024-03-18
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It’s a typical McDonalds, to be honest they are all the same. This was clean, food was warm, staff were nice and speedy service.
Anthony Marvin . 2024-03-17
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Beware of missing items and order errors at the drive thru at busy times.
Dominic Miles-Shenton . 2024-03-09
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Useless. Out of stock of everything I asked for. Will not be wasting my time here again.
Shaun . 2024-03-09
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Standard McDonald's food and service although the location is tricky to get into. The car park is a poor design and has few spaces.
Emily Gammon . 2024-03-06
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Visited twice over weekend away. Staff were helpful, and, as one of the kids fell over in the carpark the first aider was great help. Good food and service.
Sam Guille . 2024-02-25
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The fella cleaning up after the rude, stupid, or just messy people was doing a first-rate job. Quiet & steady, personable - a great ambassador for what is McD. Two wraps of the day were fresh, prompt, & tasty. PG tea hit the spot. Handily placed adjacent to a petrol station. It's a busy place with a good vibe.
Alan Mills . 2024-02-25
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Only stopped for coffee after a long journey home well needed 😌
Val Obrien . 2024-02-24
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While I can't personally vouch for your experience since it was 3 weeks ago, I can certainly help you craft a sample review based on your positive feedback! Remember to adapt it to your specific memories and preferences. Overall: I had a quick and satisfying visit to the McDonald's in Uttoxeter three weeks ago. Both the food and service were good, making it a convenient and enjoyable stop for a bite on the go. Service: The staff were friendly and helpful. My order was taken quickly and accurately, and I didn't have to wait long for my food. Cleanliness: The dining area and restrooms were clean and well-maintained, creating a pleasant atmosphere. Atmosphere: The atmosphere was It suited my needs for a quick and casual meal.
Red Code . 2024-02-20
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Unprofessional service. Staff arguing with and prioritising service to their Yong friend group
Jonathan Clarke . 2024-02-19
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Awful places, only in an emergency would we ever go in one, usually Monday morning after a festival or post gig. Plus it's nowhere near the value for money that it used to be.
Neil Loggie . 2024-02-18
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The staff on duty were excellent, shame the double cheese burger wasn't the same... Far too dry, like eating cardboard with a sweet ketchup. Really don't know why anyone eats there.
vincent oakley . 2024-02-17
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The most idiotic staff known to man. Run by absolute spackers.
Alfonzo Johnson . 2024-02-15
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car parking was awful drive throw was busy and disorganised staff where fine but it very small and the car park was more like a disorganised square nearly got run off the road
Cameron Vanloo . 2024-02-13
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Staff friendly but quality of food is poor
Ian Uppington . 2024-02-11
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Ketchup - read on. Ordered food at the drive-in. Paid at next window. Collected food at the next window and as usual asked for a ketchup portion - but this time told they are 10p each. Fair enough. I offered to pay. I only had my iPhone to use to pay, so they said they would need to take the iPhone off me and take it to the till somewhere else in the building to process the payment. Explained I would need to be with it to activate the fingerprint reader to pay. He concluded there was no way then that I could get ketchup from this restaurant. Decided to park up and instead go inside to see if I could buy a tub of ketchup. Found out they give away ketchup free inside the restaurant, but not for drive in. What a mad policy from MacDonalds!!!!!
David Andrews . 2024-01-31
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Had a great time with the grandchildren
dorothy waddington . 2024-01-30
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Worst one, I've been yo for a very long time.
iain clarke . 2024-01-30
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Crowd but was able to get served quickly.
Jonathan Dye . 2024-01-25
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Shame the branch is too small for the location/footfall. Staff are friendly and efficient but it's simply too small for the traffic passing
Anthony Lunt . 2024-01-20
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Clean and tidy place, food good, friendly helpful staff.
Richard Bloor . 2024-01-17
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Flying visit just a latte on way home
Craig Anderton . 2024-01-16
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What you expect of a macdonalds
Carol Simpson . 2024-01-13
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Staff are great- met a lovely lady who was chatting to us. She made our day!!!!!
Naima El Dali . 2024-01-10
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Food was lovely once we received the full order as two items were missed off. Nice little stop.
Tracy Bray . 2024-01-10
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Standard quality McDonald's. No issues. Food was OK.
Alan Bowles . 2024-01-09
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It's macdonalds, nothing else to say really.
Mr Sam . 2024-01-02
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As always, a reliable toilet stop, but I wouldn't recommend it for much else.
Bex Salmon . 2023-12-30
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Disappointed that this 24/7 McDonald's was closed at 5 past midnight.
Jacob Martin . 2023-12-20
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For fast food this isn't the place to go, food was cold.. car parking is just chaos
Stuart Black . 2023-12-19
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Excellent service in person although the place was exceptionally busy even for a Friday evening before Christmas
Sue Hale . 2023-12-17
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Held up the drive through for the sake of wanting an extra 10p for ketchup. Get service (not)
William Chisholm . 2023-12-11
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Only good thing they do is a breakfast muffin
Liam Meadows . 2023-12-09
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Standard mcdonalds. But manic to get into the carpark due to poor design with the drive through. Food good / as expected as is service etc
James Newsam . 2023-12-06
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Disgusting company. Food soggy on delivery, will not deliver in bad weather and put price of delivery up to six pound. Do not use. Food is disgusting
Maurice Murphy . 2023-12-04
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Very slow drive thru and very unclear how to access the entrance to get in from the road, for anyone else who doesn't live local to this place you access it threw the garage entrance
poto . 2023-11-30
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My wife and me came from Mauritius to visit my daughter and his family,I am very happy to see the workers professionalism,thanks a lot.continue on that way.
Kwong Kiew Ten Sing . 2023-11-29
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Quite possibly the slowest drive thru service in the whole wide world, I've only used this place twice and I had a couple of birthdays waiting. The parking is shocking, the spiral one way system is confusing and the exit onto the road is impossible to pull out onto. I certainly won't be going back, ill be using the Tesco Express up the road.
brian tomblin . 2023-11-28
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Ordered a sausage and egg muffin. 10 miles down the road (wasn’t driving) and discovered a bacon and egg muffin. Very disappointed.
Jonathan Meddings . 2023-11-27
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This is probably the best McDonald’s I’ve visited. I’ve visited numerous times and the food is always hot and fresh. Good customer service too!
Alan Johnson . 2023-11-26
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Thought I'd try this McDonald's again after the last attempt... Hasn't improved at all. Cold coffee delivered with the food. Order wrong yet again....avoid like the plague . Dont know why I revisited this McDonald's after a previous horror show... horrendous parking , soggy fries that had to be replaced and the new MC Crispy chicken burger massive disappointment.. oh and lots of flies in the restaurant... What's that about???
jonathan chesterton . 2023-11-25
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A cracking breakfast, coffee was superb, shame the buns on the breakfast are now the size of a 59pence piece
Derek Scott . 2023-11-23
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Food badly prepared no milk shake again
Douglas Timmis . 2023-11-21
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Really nice staff and fast service loved it there one of the best in the area.
Logan Hood . 2023-11-21
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Slow in the drive thru that's twice now
Matthew Marsden . 2023-11-20
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Food WASNT hot, the McMuffins have SHRUNK and don’t even come with hash browns now. Hash browns are EXPENSIVE for saying i can get a bag of them for the same price of one. One of the breakfasts didn’t include a drink for some reason, even though all the others did. The service was fast though.
Google Reviews . 2023-11-20
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I cant complain about the food, but waiting time was very long
Justyna Kwirka . 2023-11-18
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Horrible carpark, horrible drive thru entrance, toilets were flooded. Worst mcdonalds I have ever been to. Staff were all polite and friendly
Michaela Campbell . 2023-11-18
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It's a McDonald's, lovely staff. The parking/getting in and out is atrocious though.
Victoria Neale . 2023-11-17
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This is exactly how a fast food franchise should be ran. The food is fresh and hot 🔥 their service is excellent and it comes with a smile. This place is definitely in my top 3 of McDonald's locally for myself.
Steve Shaw . 2023-11-13
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Ordered on the app Order lost 10 minutes of waiting after being served wrong drinks was asked to come inside to sort it out ! Waited ,a very irate member of staff said loudly I WILL SORT IT BLOODY OUT THERE MISTAKE !!! ( I saw her name but I won't say ) And she stormed outside to my car but I was still inside. Sorted in the end still wrong drinks but looks like Just Eat etc take priority over everything else.
Jason Purcell . 2023-11-12
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Called for a cappuccino on route to Wales, toilets clean outside seating and not a bad cappuccino. Still the same more self service kiosks.
Philip Rathbone . 2023-11-07
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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5 Opinions
Well what can I say?!! There's no one on site. No hot food. WiFi, security, shop here. Yes there's a toilet but I didn't want to damage my mental health with the pptential horror of what I would fin
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78 Opinions
Ordered a delivery and when it arrived there were items missing. This isn’t the first time this has happened and I only ordered tonight because we had been drinking at a family celebration. I know fr
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31 Opinions
Nice pizzas and good taste . Definitely would Love to try again. Quick and nicely packaged. Myself and friends had a great time.
Nice pizzas and good taste . Definitely would Love to try again. Quick and nicely packaged. Myself and friends had a great time.
34 Opinions
I broke down here when my car ran out of battery whilst charging my phone and listening to the radio (I didn't notice my lights had been on for over an hour). Amy 'The Manager' offered to come out a
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1189 Opinions
fuming wouldn’t cook chicken but is a chicken place my nan went down refused to cook her chicken and just called up and ended the phone on us and when we tried to ask not nice at all very rude and dis
fuming wouldn’t cook chicken but is a chicken place my nan went down refused to cook her chicken and just called up and ended the phone on us and when we tried to ask not nice at all very rude and dis