Based on 21 opinions finded in 1 websites
Based on 21 opinions finded in 1 websites
Nº 280 in 331 in East Staffordshire
Opinions
Just been completely ignored by staff for at least 5 mins!
Caroline Higgins . 2021-11-14
MORE AT Google
My favourite Costa. Love the staff. Great atmosphere
Helen Stanley . 2020-02-10
MORE AT Google
Friendly staff no pastries no oats no vegitarian breakfast.
John Buckham . 2020-01-09
MORE AT Google
Arriving want a lovely coffee got a coffee that scolded my mouth asked for a bakewell tart only to discover in car it was a lemon tart argh Returned tart got my bakewell tart staff poor don't listen will not be returning
vanessa Jones . 2019-12-31
MORE AT Google
Excellent service. Paid for my coffee and was rewarded whilst waiting as the gentlem serving admitted to overcharging ie for a large instead of a medium and gave me the difference they could have said nothing but they didn't. Would highly recommend and the staff member should be commended for their honesty. Thank you.
Robert Burbidge . 2019-02-23
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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657 Opinions
Went to watch the advertised football game and to eat some nice food with family. What we actually got was really bad service, the food was way below normal standards and noone knew how to turn the TVs on to the correct channel. Finally got to watch the game twenty minutes in after the staff member went through about 15 different remote controls to find the right one. Never got enough staff and they were clueless.
81 Opinions
526 Opinions
£2.99 order of small burger and fries. Took over 10 minutes to be made. The restaurant wasn’t busy, they had only a handful of meals to pack however there was one member of staff doing the packing and training another team member. The girls in the middle making the burgers had nothing to do as no more orders were being placed. Did they show any consideration to their team members and help out? No. Did they consider the service they were providing to the customers? Only if they were trying to entertain the customers whilst they waited as the girls were too busy dancing to Flo Rida in clear view of the customers to help get the orders packed quicker. One girl did take a break from dancing sometimes so she could sit and play on her phone (and then failed to wash her hands after).