Based on 62 opinions finded in 1 websites
Based on 62 opinions finded in 1 websites
Nº 277 in 331 in East Staffordshire
Opinions
Horrible place every time still some problem at the moment men’s toilets closed avoid this petrol station be better close this site forever!!!
Martin Štulík . 2024-09-10
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Good for fuel..only problem people leave cars and vans to go and get food from Greggs so you can end up waiting for quite long periods of time
Trevor Drewett . 2024-09-07
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Fab services for a stop off. Really clean and lots to choose from.
Lindsey Cunliffe . 2024-08-26
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Place is proper messy. Subway staff was too moody and had face on when I told him to clean a table for me. Toilets are not working properly too👎🏻
Anam Xo . 2024-07-07
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A place off the beaten path, nice service, silence.
Tadeusz Niemczewski . 2024-05-25
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Staff not very good at customer service. Rude and have no understanding of how to treat customers. I could find a parking place as there was work going on and the parking spaces had skips and contractors vehicles in them. So I pulled up around the back. The woman in the store told me I could park in that location and said you need to move it and wait for a parking space. So I moved to another station at the next roundabout and will never go back again.
Secure John . 2024-02-18
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Visited with an email telling me my parcel was ready to collect now, arrived, the girl on the till scanned my parcel and bar code off my email then refused to hand it to me as I didn’t have a text message from the delivery company. The girl, and assistant manager who really needs to learn what not to say to a customer, were very unhelpful and told me they’d not give me my parcel until they scan a delivery company bar code because “without it they won’t get paid”! Seriously!! Even if that’s the case, you don’t tell a customer this!!!! I’ve had to come away having them already scan my parcel out….something tells me I’ll never see that item again!
Emma Watkinson . 2023-12-05
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Rude staff and an unprofessional “store manager” on hand to shout at me! What a terrible experience.
J Regans . 2023-08-01
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Clean and tidy services, parked easy and good selection of foods. Easy access onto bypass
Mike Walther . 2023-07-17
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Prayer facility available request key from the cashier
Taariq Sheikh . 2023-04-25
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Stop in for a coffee and food regularly during the nights as I deliver locally. Never had an issue. Staff that's been on through the night are always cleaning and very helpful and friendly. Only thing they need to get working is the customer microwave to warm food up from the shop. Been out of order for a while. 👍
Mark Schofield . 2023-04-19
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It's sad that the consumption voucher is recognized everywhere, but not in the gas station's own shop. And the security should be increased because the tarpaulin was opened with a knife because no camera has the parking spaces in its sights. So even the rest stops on the highway are 3 times safer. Truck drivers could also use the hotel on weekends if the safety of parked vehicles were to be given a little more attention. Our company alone could send 3 trucks every week.
Manuel Köhler . 2023-04-03
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Hgv driver here, service stations are generally grotty places to be, this on the other hand is exceptional. The guy Michael on the tills in BP is an Asset to the company, what a gent. Other hgv parking spots need to take note. This is how it should be. Thank you
EKUL Rats . 2023-03-20
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The hgv part of the services is terrible no fuel . regularly close the pumps while you’ve sat there 20 minutes without saying what the problem is
Lee Peach . 2022-12-14
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Staff are very friendly, never had an issue.
Harry Clarke . 2022-10-04
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I pulled into the services on a Sunday evening with a flat tyre, I went into the BP petrol station to ask for any local tyre fitting services. I wasn't expecting any help from typical experiences, however a guy called Mike was on the desk who straight away was really friendly and helpful, he helped me locate someone to come and replace my tyre, charge my phone and basically proved me wrong about asking people at services for help. Great friendly service! 👍
Joel Williams . 2022-06-05
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Amazing service station with clean shops and facilities. Staff are brilliant and friendly. They have prayer room, thank you so much for this BP, Its really appreciated.
KEZ . 2022-05-22
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I've heard you have a room for customers at your premises that is dedicated for prayers. I want to thank you for this facility.
ILYAS الیاس . 2021-12-30
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I lost my wallet in the shop ,it was picked up by one of the staff and handed back to me completely intact ie money cards etc, thankyou very much
Martyn Thomas . 2021-11-12
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Standard garage, pleasant staff
Steve “Sparky” . 2021-09-30
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Two rude and very unpleasant staff members. Decided not to fill up due to their attitude which needs some working on.
John Snowdon . 2021-09-27
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Staff were rude to me accused me of driving away after I was asked to move from a bay that is meant to be used as a disabled bay so he could put air in his car. A policeman came to me to ask me to talk to the lady who was shouting through the window and the supposed manager ‘Wendy’ was shouting at me telling me they are not racist as they work for an Asian company. If you have people steal fuel don’t paint all customers with same brush. At least stop to talk to them and not assume we are all thieves . Your customers service was ZERO both of you shouting at me and intimidating me really worked thanks.
Bonani Mapundu . 2021-08-31
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Nice place but the boy who make my sandwich in subway taching the food and Manny with same gloves,that is unacceptable .
Dido Danailov . 2021-07-27
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12/ 14 parking spaces for trucks! Ok, maybe a little dangerous due to the fact that the electricity network crosses the entire gas station, which in the event of a damage to the electrical cables can cause a disaster, I say.
Nicolae Grigorescu . 2020-11-02
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Nice service station to stop at and get a little refreshed as well as some essentials if needed. The staff were polite and met a amazing random off duty ambulance staff, who gave me a mask, who ever you are thank you soooo much :)
Za Shark . 2020-08-03
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Just stopped here so kids could use the toilet, absolutely disgusting! Clearly not maintained, urine all over the seats and floor and feces in the wall. Do yourself a favour and pass this one by! There’s a McD just up the road which will be better
RAPunzel . 2020-02-23
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The Burger King has shut down, the Starbucks was shut, the Greggs was shut, the Subway was shut. 9pm on a Friday. Dreadful.
Steve H . 2019-11-09
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Toilets are awful not clean and not looked after. For saying it’s a over night lorry park these should be clean Staff are very helpful on a plus side tho
Matt Bolderson . 2019-08-14
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Great service today but the lady on the till. Very friendly, very helpful.
Rebecca Jeffrey . 2019-07-18
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I arrived very hungry and left even hungrier and sad. If you’re in the mode for some melted malteasers then you may want to stop here.
Matthew Speak . 2019-06-21
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Half way between a normal petrol station and a service station but it doesn't really work.
Matt Kyleferguson . 2019-06-17
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I always pop in here they got burger King Starbucks and subway and I can use UK fuel card
sohel isat . 2019-06-12
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Got a cash machine and tasty hot dogs... fuel is decently priced
Dan Vintila . 2019-05-30
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Female Staff who served me are not very friendly. Very insulting and no need for the attitude. Just because I didn't want a newspaper it was assumed I couldn't read. Even though I was on a class 1 vehicle. And just to put the top hat on it i have a degree in law and i have chosen to drive as i prefer this work so there is no need for the attitude
Vicky Mullen . 2019-02-06
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£14.99 to park an HGV overnight. The mens toilets were untidy with paper strewn over the floor. Obviously not checked for some time. Will park in a layby next time.
Rex Smith . 2018-08-26
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Limited food choices for our 10-month-old - either 1 of 3 Ella's pouches from Spar or something with high salt content. There is also very limited seating and no high chairs.
Daniel Michael . 2018-08-19
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As far as services go this one is nice, not to crowded and good selection of food.
Marc Pearce . 2016-01-05
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Lovely service station. Great choice great prices. Everything you need including toilets. Would recommend
NJK . 2014-02-08
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657 Opinions
We set out as a group of people from all over the country to meet as a reunion for most after 40 years . As soon as we approached the venue it was clean tidy and buzzing inside … entering it was busy and we thought it was going to be difficult to get food as a group … Jess K was extremely helpful and navigated us to a table made sure we were comfortable and the. Served us for the evening . Even assisted us with a group photo . Jess K was kind and helpful along with her colleagues as we new they were busy
34 Opinions
Stayed at the queen's Hotel Burton on trent, For a three star hotel they don't sell food or drink, as for the rooms are disgusting the furniture is full of stains ant the bathroom was filthy and cigarette burns in the bath. I wrote the the hotel to complain with photos of the room but had no reply from them so I decided to leave a review on here as I wouldn't like other's to be disappointed. If I wasn't running 2 hours late to where I needed to be I wouldn't of stayed.