McDonald's in South Gloucestershire

Can't go wrong with a McDonald's

Mc d, do it and love it, this one does seem to make messes up on orders lately

Rechazó una mesa ya que estaban reservados No hay señal de reserva. Pero el miembro del personal me dijo que las mesas estaban reservadas, así que no podía sentarme allí. Le pregunté a otro miembro del personal cuando me sacaron la comida cómo se reservan mesas, pero esto me dijeron que no es posible. Supongo que era un miembro del personal o un amigo. Al final llevé mi desayuno de vuelta al coche. Afortunadamente justo afuera en una de las bahías de estacionamiento para discapacitados.

Last night, a group of us was excited to grab some food after a long event nearby. We arrived around 10:40/45, and as soon as we walked in, we noticed the manager's expression change to one of disgust, and he shook his head at us. At one point, one of our guys arrived late, and the manager along with another staff member tried to stop him from coming in. When our friend told the manager he was with us, he rolled his eyes and then reluctantly let him in. It was disheartening to feel unwelcome right from the start. When we finally received our food, we were told to hurry up and leave because they were closing soon. The manager's body language clearly indicated that he didn't want us there, which made the experience even more uncomfortable. As a result, we ended up eating outside in the cold in the disabled parking space, which felt quite awkward. On a positive note, the food was decent, and I have to commend the rest of the staff. They were respectful, friendly, and showed enthusiasm, which helped lighten the mood. However, the overall experience was overshadowed by the manager's attitude. I hope they can improve their customer service in the future, as it really impacts the dining experience.

Waited over 10mins despite being the only customer and then had the wrong drink given

Came with a bunch of mates ended up with food poisoning staff were rude won't be returning!

Must be one of the slowest drivethroughs in the world. Queue 2 cars back from ordering thing. 35 mins and food stone cold

Came with daughters today, it was very busy but service was great, we all had the new £5 meal deal which was great value. I didn't get her name but the blonde lady on the floor area cleaning tables etc was so friendly and helpful, she over heard me say my phone had died so was worrying about getting home as bus ticket was on there so she offered to put it on charge in office for me! Very grateful ❤️

Generic food..you know what to expect..decent cheap coffee.

This is over rated slow service food chain restaurant. Unfriendly and slow service. Don't get what you ask for if its grab and go. Truly disappointed with this macD. Tried avoiding particularly this one but again forget and enter due to forcing kids and again remember this will never improve.

Be alright if they listen to my order they always get it wrong.

Struggled ordering from touch screen .very kind young lady helped me order for myself and my grandchildren. Her name was Stacey and she was very friendly and helpful with lovely smile .Will visit again because of her help and service .thanks once again Stacey .

all sauces were left out of order

Extremely SLOW service!! Waited for 20 mins to get one Burger. There also is a strong greasy smell as soon as you arrive which suggests the fryers are dirty and old oil. Not smelt anything like it at other McDonald's

Don’t order from this branch. They repeatedly ignore dietary requirements and fail to follow specific requests on what is included in your order. AWFUL CUSTOMER SERVICE.

I waited an hour for my food and when I bit into it there was eggshell in both the wrap and the mcmuffin.

A whole meal left off of order again. driver was lovely

I ordered food and it arrived all soaked in the drinks so burgers and fries were not edible. I asked for the driver to go back to the restaurant to replace the order and return. The driver said yes but never did. :(

Item missing, asked for a refund got rejected very unhappy.

Madly busy at any time of day. Staff are rushed off their feet trying to fulfill orders. Food is standard, service struggled to be fast enough. Tiny seated area means takeaway is definitely advised.

Food not great, slow service no matter what time of day you go.

our food wasn't even came just drinks and kid meals even though I ordered £60 of food and didn't get it never again am I ordering from this app can't trust the delivery drivers at all

Fine but no straw for the drink

Big Mac cold Fillet of fish getting thinner and thinner, would rather pay a little more and have old size burger.

7am here at donken, egg n bacon sandwich meal with a cappuccino at a great price. We have to be honest, the cappuccino was grand. PS. Go double bacon for more flavour.

foood turnt up, was cold, also was poorly packed!! All boxes was squished, both happy meals stuffed inside of eachother. Was an awful waste of money

You should change the lids of the drinks when the delivery service delivers the drinks, they don't stop, they spill through the hole opened in the lids, change the lids urgently for deliveries. in all restaurants

He told me he got the wrong order took it with him to change it and hasnet come back and put down he’s delivered it

Order not received even though i tracked the order and the driver was shown as being on my road but never knocked - -I am requesting a refund

food was preparing for an hour! when finally delivered half of my order was missing.

coffee was spilt all in the bag

they brought not what I ordered

Excellent visit this morning for breakfast clean and tidy with friendly staff

went through the drive through and ordered a mcflurry, got told they aren’t doing any mcflurrys as they “aren’t using the milkshake machine today” we then see mcflurrys in the window and go in after collecting our food to find out that they are actually serving mcflurrys but they told us they aren’t!!

It's fast food so it is what it is but the food was fresh, hot and tasty! The assistant manager was super brilliant, the whole place is really well run, I was impressed by the efficiency of the team!

Food was freezing cold by the time it got here, the burgers look like they were slung together with no care for food preparation, and the drinks were spilt and half empty.

Good place to eat before heading to ASDA.

Ordered for the whole family, one item was a cheese burger "with no bun" for one of my daughters... no bun for obvious reasons... was quite shocked when I heard the serving staff shouting to the kitchen staff "(insert staff name) SOME WEIRDO HAS ORDERED A CHEESE BURGER WITH NO BUN, SO CAN I HAVE THAT NOW PLEASE!?" Yeah... thank for that McDonald's, Happy 50th to you too!

Speedy and no queue... friendly staff...we will be back

very polite delivery driver, thankyou.x

Wrap of the day always shows as available on the app but never is at checkout

No milkshake again. Why don't they serve milkshake and ice cream after 11 am? Even though we arrived after 12:20 p.m. There are too many McDonalds not serving milkshakes these days. Why? If I could, I would have left no star rating.

Ordered 2 salads and 2 wraps takeaway in bag, after few miles I've fond only 1 salad and 2 wraps, I believe that's mistake but not nice order 12

Chips were anemic and not cooked properly chicken burger was dry with hardly any mayo didn't realise until were driving away and eating but staff were helpful

At least this branch seem to have a milkshake machine. The other one nearby never had them.

Food was hot and nice, but the time they take to serve sometime is a bit more than a usual. As you know kids can't wait, so yeah. Need to check on cleanliness and safety, as seen some spills in the sitting area.

Used the drive thru. Fast, efficient, and food was hot which makes a change from my local McD.

Ordered 1 tiny burger because I needed it fast but 20 minutes later, nada. Had to leave without the food :))

Where do I start when I walked in there seemed to be piles of rubbish on some tables. Also when we got are food my brother seemed to have a hair in his drink! The only good thing about are time at this McDonald's was the fast service. But overall McDonald's DO BETTER!!!

second time I have ordered coffee spilled in bag straw couldn't use for my mum's soft drink covered in coffee.

Went through the drive through. But of a queue Staff friendly

The outside canopies were not in use, making the seating area unusable due to rain.

I was There 1st Time and wow how efficient and quick. Busy bees behind counter amazing work people. I am not a fan of food I had a bbq wrap it was good . Hard working people there . Place was clean and very organised.

coffee in bag spilled half a cup milkshake cup covered in coffee.

As good as McDonald’s get really. Double check your order before leaving mind you!

no fruit bags food cold awful from mcdonald's

Big improvement with the cleaning from staff

My order was sadly missing items (again!)

This it the 2nd time in 3 days my order came with no straws

local McDonald's and most of the time stuff missing. trying to keep local but might have to go further out.

Wrong items delivered and no straws for the drinks

If you’re going to order from either of the McDonald’s in Cribbs, order from this one. The other one is rubbish, whereas this one I have no complaints.

Always a nice place to visit at cribbs next to asda. My boy loves mcds Friendly staff. Good food and service. The man who cleans and tidys also keeps the place lovely.

Discusting never again until you to get real with humans honest food

food was hot came fast didn't like wrap but all was great

didn't even receive my order it was clearly delivered to wrong house

Food was not delivered to my home, it was dumped outside the other number 10 in the centre of the street. Luckily the other number 10 found it and dropped it over. The person who did this should not be delivering food, they clearly are incapable.

delivered on time, food was still hot. only slight issue never followed delivery instructions.

Not all drinks that came were what I had ordered. No dips that were ordered came and food wasn’t very warm

They forget the sauces which seems to be a common theme with these orders. Good job I had ketchup in the fridge otherwise I would not be happy

gave us the wrong food and no one properly helped

Food was hot ,served efficiently. Toilets very clean.

Pineapple & Mango iced. Smoothie was missing from my order .. No ketchup or BBQ sauce. Fries were cold & soggy.

Chicken share box was missing 50% of its contents, other from that order was correct, don’t feel like I’ll be able to get a refund so I hope this gets sorted

Terrible,table dirty, toilets dirty and smelly, long wait for food, food tasted of burnt fat wich left a bad after taste in the mouth for hours. 0 stars if I could

hot and right order mcdonald's great 👍

Wrong food turned up was given 9 chicken nuggets instead of the 9 selection chicken boxas they will be cheaper and was ripped off

no straws food cold ice cream was like small one

Macdonalds is really going down hill. We waited half an hour for our food at drive through. Its no longer a fast food restaurant due to staffing levels not meeting the high customer throughput.

half filled cone of chips not a large I paid for.

Drive is very polite and friendly

food was cold and latte was spilt.

Great food hot well done just wrong meal

Ordered on line, watched order through right through with 2 hungry children, to following delivery driver, who got very close, next road, then stopped I was waiting by the buzzer. Thinking he may have had another nearby delivery, we waited, then was advised delivered. That was it, no food no other notification. The total order value was £16.73. The children were worried, still hungry, so I had to order again making a fun treat very expensive. The second identical order was delivered, but the driver said that my address was wrong! It has been this address for many years, the postcode brings you straight to the correct block. Also my proximity gives me a view of vehicles coming in from the road, I know he made no attempt to come to the correct address. Please can you refund to me the cost of the the total order £16.73 thank you.

It’s McDonald’s. It’s what you expect from them.

swapped out burger for nuggets. called back and told to accept I will be short changed. no credit or change offered

Every time I go in it is very busy.

first time in a while, we got the right order

As usual half my order was missing. I'm so fed up of the sub standard delivery

very polite / pleasant driver/ drlivery guy.

Dirty tables, mess everywhere. I preferred to eat in the car then in the building

Great ambience and wonderful customer service Great place for family

Very small inside and hard to get a table!!

Excellent service and spotless environment. Would recommend 👍

No doughnut or brownie delivered

This place is a joke everytime we get a delivery from here it's missing stuff and the stuff you do get is freezing cold they need to retrain there staff and stop putting out cold food to people

Rubbish service. Both meals were missing chips. All prices have gone up and still can’t get a order correct

Hung up on me straight away, rats were in the girls restroom

Where to start? It was 7am on a Friday morning, there were only 4 people in the unit. The staff are very Slow, did not get my order right just standing around when there was plenty of work to get on with and had to ask where half of it was, the manger took the order he was clueless. The place is very dirty, the tables had not been wiped down, kids screens had not been wiped or cleaned for days, the toilets were dirty and the floor had not been brushed. Not been to a MacDonald for over a year and will not be going back soon..

Half of my order was missed did not recieve chips with the big mac meal or the happy meal