KFC Bristol Bradley Stoke in South Gloucestershire

We are always missing items from our order!! It happened many times!!! It looks like nobody cares!!!

delivery time was great, ordered large gravey and small coleslaw but was give the opposite and the chicken on the bones was very very dry

NEVER RECEIVED MY FOOD THE F* DRIVER NEVER CALLED ME HOW ON EARTH CAN THEY MARK IT AS DELIVERED WITHOUT ME GIVING THEM THE REFERENCE NUMBER..... I WILL NEVER ORDER FROM JUST EAR AGAIN WHAT A MESS

missing I piece of chicken and kentucky mayo AGAIN

But my Diet Pepsi was not delivered

Time consistently changed - x2 gravy’s, 1 burst all over the rest of our order. The bag with the order in was therefore ripped as wet which the driver had to put in our dustbin. A 1.5 litre bottle ordered and was not in the order - unhappy kids!!

Didn't get food wrong food delivered had to work till 2 am and I'm diabetic so suffered terrible with hypo as I didn't get to eat

Food was late because I think working staff inside don't understand what they doing

Found a hair in my food, and my hair is red so ik the black hair that I found in my food is not mine, absolutely vile and disgusting will not be going back to the kfc in Bradley stoke

Ordered 🍗 for delivery. So many items was missing . After call to the branch they was trying to say there was everything.

food was cold on delivery. some of the order was wrong, and some was missing.

Paid £30 for a rice box, 1 burger and a wrap. I want a refund for my missing order immediately.

Delivery was very quick but was missing my burger so we all needed to share and our cans of drink were warm and fries cold!

Driver almost dropped all my food only to drop my drinks witch one can exploded all over myself and my front door not really happy tbh

I am missing one item from my order!regular popcorn included in the sharing bucket

The order wasn’t delivered at all. I had to collect it. Couldn’t find anywhere on the website about it not being delivered. Also the delivery driver put on the order it had been delivered, even though it was in the store when I arrived with the del

The order was never delivered but says it’s been delivered on the app . How does the rider confirm delivery without my food getting to me? its abysmal way of running a service and must be reviewed!!!

ordered 630, original delivery time 655-715, delivered at 755

Delivered on time, without any hassles.

driver refuse to let me have my food

The driver had 1 drop before me so my food was cold

changed time 3 times when food arrived it was cold

The food was cold! How could it be cold having only come from WIllowbrook? Because the delivery boy would not hand over the food until I gave him "the code". I didn't have a code, only the order number and email receipt from PayPal. What a saga!

we didn't receive all of our order and nothing was done to rectify the order when shared. we were missing pieces of chicken and all of our hot wings that we has paid for. left us hungry when we were looking forward to our order.

the food was over cooked I meancrispy would be an understatement full of oil chips were cold missing a popcorn chicken that was supposed to be free for freebie friday and them realised I was charged and it wasn't delivered so good times

was missing the large popcorn chicken from my order. which was my sons takeaway treat for the week.

Someone else’s order was delivered so didn’t receive any of my food. This kfc used to be really good but the last couple of times we’ve ordered there’s always been problems

Even though the delivery time and quality was really good, some of our order was missing.

The food quality was abysmal, the wraps looked like someone had thrown the the things together. That will be my last visit to KFC, someone needs to look in to branch. Disgusting

I did receive all that I ordered. Missing pot of gravy.

Very small portions of chips and no drink and no beans which were ordered

Missing beans instead got corn on cob and gravey

Never arrived still waiting 3hrs later and a joke trying to get hold of just eat

The driver was 20 minutes late, and when the food arrived half of it was cold

I ordered popcorn chicken and never received it

Ordered for delivery, and no driver could be found, then second driver de8livered another order en route. Over an hour later food arrived cold and greasy. The portions couldn't have been smaller. 3 drumsticks out of 4 pieces and last was a minute chicken wing. Used to visit this place regularly. Never again.

Happy today with my order on time, no issues.

missing popcorn chicken and corn on the cobs. once again another order that comes with missing items. you just can't get the staff nowadays. cant even read an order which is in black and white plain English

The food delivery was not complete.

Came here with my son today and one of the workers Called Caleb was extremely nice to us and speaking to my child I assure you he needs a raise (fired Caleb not cool hate kfc now all because of you guys free my boy -my son)

Absolute joke always missing items had enough now. Not use this store again

signature fries not included in our order

Chicken quality was poor and chips barely had any of the usually delicious seasoning. Fillet Tower burger was excellent however.

Very poor quality of food, it was very cold.

Food was ok. Chicken was very dry as if it had been under the heat a while. The whole area was littered with rubbish. Staff just stood around, and 1 member of staff had time to go and buy everyone coffee, but there was no time to clear the seating area. When we entered, there were no other customers, so they were not rushed off their feet. No one spoke , and the staff looked like it was the last place on earth they wanted to be.

I had paid for a bottle of 7up and it wasn’t in the ordered I checked with the driver who told me “she wasn’t given one” great when I’d paid for it

Everything went well. Food correct (as ordered) and tasty. Arrived in good time. Pleased with the experience. Good work guys 👦 👏

I would have preferred it if they delivered what I actually ordered but to be fair it was nice (and actually hot) anyway!

Super quick deliver and all was good with the order…..impressed

Thanks for making sure all items are in the bag. Great service

Absolutely shocking just watched the driver sit in his car for 5 minutes then drive off without delivering my food

Delivery was quick bit was a shame that the burgers were cold on arrival

missing item with delivery again. happened twice in a row. not great service.... especially when the items part of the deal!

Whoever worked at KFC must have been having a bad day as the quality was not like usual. Very little chips in bag, was meant to be 4 servings, one chip packet was brand new and empty, was obvious no chips were ever put in it. Very few chips even in the 3 packs. Chicken was meant to be 6 pieces, no good mixture like usual, just drummies and wings only. The chicken fillet in my rice box was tough and hard, I couldn't eat it. Normally this branch is great, not sure what has changed. Disappointed

Delayed by 30 mins and said delivered but we have received no food. Kept staff waiting past their time for nothing. KFC not answering.. Absolutely appalling!

Chicken was terrible and missing half my order.

Didn’t listen to instructions!

Terrible customer service. Was served by a lady called Tracey - when I asked a question all I got is her rolling eyes and pulling faces. Bad attitude clearly looks like she doesnt enjoy her job. Shouldnt be dealing with customers at all with her impatience.

The driver was so friendly with both me and my son I found it a really nice interaction

Totally wrong order, don’t like mayo and can’t eat beef no easy way to get help with this either awaiting email response

2 pepsis came, though I ordered one Pepsi and one 7up

I'm unhappy with this particular KFC branch yet again we were missing an item I ordered regular popcorn chicken & at a loss of £5.49 I'm again out of pocket. Every order recently has resulted in not being satisfactory. I had to wait until I could check my bank account etc & now I see they still took the £5.49 for an item that they failed to fulfil in the order. It is deceitful

Wrong food delivered! Not what I ordered.

lovely Driver and very polite. thank you

Missing half the order tried to call restaurant no answer (not the first time)

They didn't send the pot of gravy

arrived late. Had it almost thrown at me by your miserable driver. It took so long to deliver is was stone cold so had to microwave it. Burger was dry, hardly any Lettuce or mayo, not to mention the corn cob was not fresh, as some kernels were black. All in all NOT HAPPY. POOR QUALITY, SLOW DELIVERY. NEVER AGAIN FROM YOUR BRANCH. WORST KFC EVER. Bad for the amount paid. Not worth it.😡😡

Came as a mini fillet burger not a fillet tower buyer

Order never delivered. Waited over 2 hours kept changing to estimated time. No notification to say it was cancelled or left restaurant. Take the money but do not even deliver. Absolute disgrace

Really nice food and good service with the food a good nice worker named kaylab

missing chips from my meal. chips on wife's meal were almost warm.

Our order is wrong. We asked for beans and gravy but only got coleslaw!

At least when you order the food tell the customer it will be 30 minutes at a minimum not just take your money and let you wait there!

After a 20 min wait the food was wrong. Missing items in everything we bought. Go online after spending £40 and they give us a £9voucher when wanted a refund. Then the poor service continues as they ignore your emails. Never use them again.

not impressed items missing reported and I've not had a reply

Food was cold & all squashed like someone had sat on the bag

items missing again. not for the first time

Beginning to think it’s impossible for this store to get an order right. Always something missing.

Normally missing an item, poor quality or just cooked badly but today I have to admit the team did amazing! Ordered for a large family - 2 party buckets and few other extras. No missing items, very fast delivery, cooked perfectly and lovey range of chicken pieces provided! Very happy family!

Asked for a pot of gravy, was given a half used pot of beans. The food was cold. Paid for a corn on the cob. It didn’t arrive. It took a hour a half long then was told for are food to arrive

I ordered a bucket of 6 pieces but only received 5. The chicken was a bit dry. It might have been reheated as it was a darker colour though it was very hot. The chips were not that hot. The delivery itself was very good.

I ordered beans and was given corn

chicken fillet burger is almost see-thru it's so thin these days, beans are cheap last time I checked so why for £2.49 do they only half fill those ridiculous tiny tubs. chips are decent drink was warm though.

When I order a 2 piece chicken meal I don’t expect both pieces to be drum sticks! Happy with onedrumstick and a different piece. Chips were cold and needed microwaving to be edible

My food was an hour late and it was cold I would like a refund.

The food was lovely, but I wish it was a but hotter, and the chips had fallen out of the individual bags

No corn in my order & drink can was hot. Chicken was burnt - double fried? & chips were rubbery cold & inedible

Food was dry, overcooked. Disappointed

Food was cold, chicken was burnt. Order turned up late

No drink and less than 12pc of chicken

Part of the order was missing NO CHIPS DELIVERED

missing items and chips were cold

So many items wrong. Revived very little chips no more than 6 in the bag. Missing my gravy that I have paid for and half my items falling out the bottom of the box

Not all I ordered got delivered

My son & I went to KFC tonight. It was so busy & it was clear the staff were rushed off their feet. However, they were so kind, with one guy engaging in conversation with my son & making him laugh, yet still organising & sorting meals. Really impressed & highly recommend.

Not received order at all saying its delivered I have just spent 39.93

Food was cold, very disappointed

Food was cold and soggy and late

food cold and wrong items received

didnt get gravy i got beans instead not happy