McDonald's in Charnwood

Completely the wrong order sent to us, no way to have our correct order sent to us. Had no choice but to order the wrong food. Meal was stone cold and undercooked. Extremely disappointing

Delivered late and all food is cold

Our food bag came drench as courier spilt drink on the food bag and leaked all the way on the food

No straws or sauces, sent iced coffee instead of a McFlurry. Cold chips

I'm in McDonald's town centre. Went in for breakfast. Kiosks were saying take out only so I went up to the front. 3 staff members stood there looking at me, chilling, chatting. Not one of them offered to take my order. Useless.

My daughter's milkshake was missing

Forgot half the order yet again!

Unfortunately food was 9 minutes late and was cold

times kept changing, later and later . your service is shocking . the food is cold and now wet with spilt drinks

Didn’t receive two of my items

Fab !! Normally cold.. perfect today

The delivery driver spilt all my drink not happy

Order was missing loads of food

took an hour from time on meal being prepared to delivery. food was stone cold and inedible!

I order took over 1hr to get here food was very cold we live 5mins away

food was hot which made my meal tasty as in the past when delivered it's been cold

It was a Devine meal cheers for the food and I hope the people who made it have a wonderful day!

My order never arrived but it said it had been delivered

Driver went the wrong way but other than missing an exit everything was okay

very rude driver drink leaked and was half empty

Part of the order was missing (small fries) and the apple slices were swapped for cucumber sticks with no explanation

All there, chips abit cold but all ok

food was spilt everywhere in the bag so was the drinks

Awful everything cold missing items

no straws or sauce even tho you now have to pay for sauce

Good delivery driver, clear ok the phone

Never again! Awful service! Food was ready at half 8 food never arrived until 10pm! Stone cold and awful service

Was cold when arrived and half the order was missing

Food was missing wrong drinks complete joke service is terrible

my food was cold not a happy bunny

driver must've collected 2 orders and took one to a town 15 mins away from my house. my delivery time from collection said 13 mins, it when down to 9 mins then changed to 29 mins as driver went to another location (I have screen shots). all the food was freezing cold and the milkshake was ruined like mush. if I'd ordered food from a far away location I could expect the food not be warm, however to be on it's way 9 mins away then change to an extra 20mins whilst they went somewhere else is not on

order was wrong and missing items. We ordered large strawberry lemonade you sent strawberry milkshake and in my mine cafe meal I requested 2 tomato ketchup and you sent no sauces.Both items were clearly listed on my receipt attached to my order

I want a refor d food was cold

yet again not a complete order. what is the point of a McDonald's without any fries??

lovely burger and shake. Thank you

wrong order sent, I ordered a bbq smoke house and received a philly cheese stack, which is vile, also missing my dip for my garlic bread dippers.

Arrived on time, a friendly courier, the food I ordered was prepared to high standard and everything was yummy, especially the Mcflurry 🍓 milkshake and the Mcflurry smartie 🍦. I enjoyed everything that I had eaten with one happy tummy! Also very well packed. Without any spills!. And worth the money spent!.

I recieved a Burger King order

for once burgers was right but missed the collectibles

you cant call it a minecraft meal if you're not going to include the toy 3 times we ordered and no toy this time i even asked in the notes and again nothing food was warm but to because excited for mcdonald's

IF IT SAYS NO LETTUCE, IT MEANS NO FRICKING LETTUCE!!!!!!!!!! IM ALLERGIC

it took 50 minutes for my Minecraft meal ×2 to arrive and both where cold with fries from yesterday hard and cold. big mac was cold and no Minecraft toys in the Minecraft meal very disappointed with the service

lovely milkshake and meal, thank you

meal plus cookie was delicious. thank you

Didn’t get a toy with the minecraft meal

paid for something that didn’t even bother showing up. unhappy

did not include minecraft toys even though we paid extra money for them, i am very upset and i have 3 very upset children also.

Litteraly only ordered the 2 specific meals for the toys which we're not in the bag. Very disappointing. Also, no straw with the milk shake. Come on McDonald's, do better

check what’s on the order and make sure it’s in the bag before you send it off

Happy meals not in boxs and no toys very nappy children

Great delivery. Shame about the food. Cold dry chips, chicken and burgers. Feeling ripped off. Should have known better. Terrible food

I paid extra for the Minecraft toy in my large big Mac meal and never received it the order was cold and we didn't get ketchup

Not happy we ordered 2 chicken nugget mine craft meal for me and son. Neither came with the toy as stated on meal details. My son ordered this for the toy and neither of us had our toys. Very disappointed

Food was cold and went in the bin, drink was only half full due to spillage. Shocking experience

all food cold. Received plain double cheeseburger when ordered triple with extra pickles. Drink lid wasn’t on properly so spilled in bag.

Meal came from less than 10 mins drive in a car yet it was served to us cold

Chuffing and wrap were delicious. thank you

Food cold and missing selects and mozzarellas

the food was quite cold when we got it

Stone Cold food. Stale fries. No straw

cold as anything, late took ages

DIDNT EVEN SHOW UP! NO UPDATES OR ANYTHING, REFUND

milkshake and muffin was delicious. thank you

lovely milkshake and big mac thank you

IM MISSING HALF OF MY ORDER???? I HAVE JUST PAID £17 AND IM MISSING MY HASH BROWNS AND BREKFAST WRAPBHOW OS THIS POSSIBLE?????**??GET TRAINING DONE SO THEY UNDERSTAND

Half my order was missing and got someone else’s order as well . Stone cold and tracking showed he came from shepherd direction which is totally out of the wsj

Did not order any salsa dip. Got some. In a yellow Carton. I didn’t mention it. But I’m allergic to tomatoes. Even though I didn’t mention it. I never ordered it. Just curry sauce. The package had burst. So. My food to me is ruined. Please help.

Took ages to come, everytime I tried to call McDonald’s it declined straight away and my food was stone cold

cold food on arrival after being nearly an hour late

We ordered nearly 2 hours before required. Then got a call when it was already 30 mins late to advise they didn’t have milkshakes (5 on order). Then when delivered a total of an hour late (to which some people were then in meetings and couldn’t eat) there was a drink missing, cheeseburger missing, some drinks has spilled and all chips were cold.

Food cold. said be delivered by 20:49. No delivery update either.

the food was freezing. a complete waste of money :(

did not get this order had to re order

food was absolutely abysmal every thing was so cold you couldn't even eat it

driver gave me wrong order and took mine for himself

Food was stone cold arrived 20 minutes after original delivery time so must have been sat waiting

Took nearly 2 hours to get here and the food was cold?

asked for mayo to be removed, it wasnt, chicken burger was wasted

Ordered food around 6pm, fid not arrive until 8:17pm

Food was good but had to wait 20 minutes in the drive through for our food

Scamming pigs two separate occasions we’ve ordered mozzarella dippers got home and for them to not be there receipt confirmed purchase both times. You never forgot the salsa dip though guess i’ll dip my fingers in it instead

Food missing freezing cold when came

Fast delivery. Enjoyable meal. Will order again.

despite roads being closed he got to me and completed the deliver

Most of my stuff was missing, how can you get it wrong at they was only 3 meals

time kept changing for delivery but was clear food had been sat for a long time. Even the coffee was cold which idms rare as piping hot when poured. All the food was stone e cold.

yeah I ordered a happy meal but there was no cheese burger in it just chips

Ordered at 12.53 and didn’t get delivered until 14.10 and the food was near enough cold wasn’t happy with this order at all. Delivery person was very nice and polite.

This is the only "company owned" Maccies in Loughborough - the others are all run by franchisees. As such, I have always found the food in this one hotter and served more promptly and I reckon if you are in Loughborough and fancy a Maccies this is the one you should go to.

fries were cold and like cardboard. yuk

Food is almost cold…no sauce that I put on the order

I cancelled the order but didn’t get my 10 pound credits back.

Managed to completely mess up our breakfast order. Both coffees were wrong, we asked for a latte and cappuccino.. got a flat white and an americano, paid for a meal and didn't get our hashbrown. Half the mcmuffin bun was missing. Really poor, more fool us for not checking before leaving

Food was over 30 mins over the initial delivery time. The food was cold. No sauces included despite request.

Wrong food sent- deliver originally said 20-40 minutes, took 55 minutes!!

Lovely lady who delivered to me today

Gave me a black tea, ordered a white coffee and missed a hash brown

Made me late to were I was going to, and I couldn’t cancel the order

Ordered nuggets box should have had 4 sauces not 1 this not the 1st time !! Why have the option if your staff can’t put them in the order !! Hopeless

Food was cold item was missing and took an hour to arrive