McDonald's in Bromley

The hot chocolate was so watery, without any semblance of hot chocolate.

It was on the page” thankyou for your order” for 50 minutes and when I contacted them they finally started preparing then took another 15 minutes for to it arrive , plus it was missing 2 hash browns and my drink so I’m very disappointed and would demand a refund.

Not so enjoyable this week, it was cold, it spoilt the flavour and made the fries and mozerella sticks really chewey.

Food came cold but the delivery came 4 minutes early I think order was waiting for a while before allowing to be collected

the food was freezing cold not happy at all

our food was delivered 15 minutes after the time specified and had to speak to the driver 3 times to help him find our house. Our food was cold.

Very cold, would like money back.

Arrived 15 minutes after the longest estimated delivery time. Took over an hour from placing the order to having it delivered. The ice in my drink had melted and the food was cold.

All good was cold incorrect items wasn’t impressed

the courier was waiting for ages for the food. there was items missing 😕 🙄

the time it got here it was cold that is the second time that has happened

Bacon was missing from the salad and no balsamic dressing was given

Almost always delivered late, cold and in need of reheating immediately.

Food missing even when going in store or ordering and always comes cold

It says deliverd but still isn't here

Food hotter being delivered from Orpington than the Broomwood

Food was stone cold and took ages to turn up

This was absolutely freezing I would like a refund it’s unexpected

food was horrible won't eat McDonald's again

All food was stone cold. Med fries only had 10 chips in box

As long as it takes, and there's always items missing!!!

an hour and a half late, not able to cancel or they take your money is a joke

The food was freezing cold and the drink leaked everywhere

both Drinks were not as ordered....no coke flavouring just gassy water with no colouring

disappointed with the drinks orderd 2 cokes and it was just fizzy water no coke

driver's phone lost connection so no sat nav - therefore delivery time kept slipping so EVERYTHING was cold. 1 x bigmac bun was black and burnt and inedible. I have a photo. very disappointed. DRIVER CONFIRMED DELIVERY AFTER 18:30 SO I.COULDNT LEAVE A REVIEW UNTIL NOW.

The extra hash brown wasn’t In there

Turnt up late, the food was freezing and my drink had leaked everywhere

order not complete x there was no jam or knife in the delivery

they bring the food spell with drink

Rider was friendly and professional.

First time using, will definitely again. 30 minutes between ordering and delivery. Food was hot and perfect, drink and McFlurry were intact. Driver was lovely. Very impressed

Delivery was brilliant, but McDonalds are incapable of putting lids on a drink

the food took 50 mins to come and was cold wouldn't recommend!!

burger and coffee werent as hot as I hoped.

Everything was very good except for the non English speaking delivery driver. Clear instructions were left to use the trade button to enter the building, but he proceeded to press the bell repeatedly even though I answered the intercom several times and told him the door was open. I got half way down the communal stairs to find him finally on his way up. On reaching my door, he proceeded to complain about the intercom via translate on his phone. I explained, but he understood Zero English.

Food was delivered hot and correct after the disaster at Orpington Mcdonald’s

Received the correct order and wasn’t cold

Actually the first McDonald’s order I’ve received that didn’t look like it had been thrown against the wall. Tasty but a bit in the cold side. Needed warming up in the microwave.

Order was not delivered, and I have still not received food. Cannot contact the driver as it states it has been delivered. This is not acceptable. I would please like a full refund as I have not received anything

The food was not quite what we ordered and the burgers were cold which spoiled the dinner. They were so cold that the extra slice of cheese could have been taken off and put back in a packet and no one would notice the difference. The fries were warmish but still disappointing.

Every time I have ordered something from here, there is always a problem with the order. Chicken nuggets missing, wrong flavour milkshakes, burgers missing the list goes on! Very disappointing!

Order wasn’t even delivered and driver blocked my number absolutely disgusted by this service

Always getting missing food in my order.

the wrap from the medium wrap meal was missing. and the fries were cold and hard

Cant rate quality if i have nothing to grade. Says its delivered but its not. I cant track where its at cos it says delivered so i cant guess how long for my delivery

Delivery driver was very hard working, very nice and efficient.

Food cold. Half coffee missing as it leaked everywhere due to not being packed correctly.

Absolutely disgusting food cold hard latte lukewarm

Took an hour to arrive and was cold

I didn’t get my food only my drink

Order didn’t turn up at all and saying it was delivered driver went to wrong place

Didn’t receive my food says delivered but haven’t got it and it must of been delivered somewhere else and the driver should of asked a name or number but didn’t absolutely terrible service

food arrived on time. ordered 9 nuggets and they didn't come. ordered a mozzarella sharebox and only received 3. just eat are refusing the refund.

Food cold, missing items - it’s not that difficult to get food items right …

Good delivery driver, came hot and drink not spilled :D thankyou

I am fuming with this delivery! I ordered McDonald’s tonight for my 7yr old son who has ADHD and other learning difficulties… as it was he waited over half an hour for his food, when it came I opened the bag and the only food delivered was fries that I ordered for myself and some sauces! he had a happy meal and a drink I also ordered McFlurry and a medium Diet Coke I literally had 2 items of food delivered! My son is now currently having a full on ADHD meltdown!!

I didn't get a straw with my drink

This is a joke I’ve ordered my food not the thing has came in missing my burger and flatbread and now I’m getting a refunde in a couple of days ur having a laugh this is a joke I want this sort now

All food was cold. Every time ordered from McDonald’s have never been happy with the temperature of the food. It’s awfully cold. Will not be ordering again from any McDonald’s stores.

still have not recieved my food where is it?????.£

Not a massive deal but my 5 year old son loves to see what toy is with his meal so to look in his box and not receive one he was disappointed as a treat before first day back at school tomorrow

The chips were a bit cold and stale and burger was a little bit cold and drinks weren’t full to the brim

Perfect cooked perfectly burgers sauced well chips cooked well everything there happy customer!

Food was hot and order spot on! Lovely x

Food was hot. Driver was lovely.

delivery driver was very friendly! food came in good order and hot

drinks bag was soaked with half the flat white contents which has then soaked into the food bag....and looking at the delivery bag the other customers contents too. food whilst coffee stained was also extremely greasy too

Everything came on time, hot and everything was present Perfect !

delivery driver was lovely,.food was hot and fresh..my son was very happy

So late over 15 minutes since he left McDonald’s . Driver was so rude to me at the door and also on the phone threw my food at me and was very aggressive. The food is freezing cold and soggy

Appalling. Especially as it has been marked as delivered. Yes the driver handed over the food, however he asked for a code which I did not have. He then took the food back. I expect a full refund immediately.

All the fries in this order arrived cold, soggy and undercooked!! The quarter pounders were also cold! Eating a re-heated burger is unforgivable. Especially since the restaurant is not that far away! To make matters worse we were NOT given ANY straws

Chips very under cooked. No drinks sent instead of drinks ordered I got 3x orange juices.

Wrong ordered delivered. Too many times this has happened. Deleting the app.

Bag was open not sealed and half of the food was missing and no sauce’s either not happy at all

Cold once again an gave the wrong burger rubbish

good experience , very good delivery time, food was hot

Food cold, ordered large fries, looks like I didn’t even get a small portion, packets not even half full!

We was missing half our order after it being 20 minutes late on top. I understand mistakes happen but the amount we was missing was unacceptable. I hope just eat make this right

Just like all the other reviews. Dont order from the McDonald’s Delivery kitchen in Just eat, etc. It comes from here. It will be wrong/cold/missing.

And missing the drink with happy meal

can you make sure that stays are in the bag it's bit hard to drink milkshake with out one

food was cold and over charged

Order was incomplete - two burgers missing entirely

The driver could not understand english when i told him what buzzer to press . After about 10 mins i ended going down to collect it . But iam disabled so took me a few minutes to get to door. So by the time i got back in and sat down to eat the food was cold

Nothing missing however first time I’ve ever eaten chips from McDonald’s that were undercooked not sure what happened there nuggets hot and cooked well not enough sauce Big Mac otherwise very good delivery driver lovely

Food turned up late and cold. Instead of 1 had 2 drivers turn up together chatting and went down restricted area where was told to go to main entrance

My drink was all spilt at the bottom of the bag. I asked to Driver to replace it, but he couldn’t speak English.

Same old story cold or lukewarm

I had received my order and the drink had spilled by the delivery driver and had gone all over the food

Horrifically late and the food was cold requested for refund…

Driver was lost. Hanged up the phone on me when I tried to give instructions. As a result food was stone cold. Soggy chips and nuggets, cold apple pie and

Food came intact, the ice cream didn't melt, the chicken nuggets came really hot. Thank you and also be thanks to the driver who delivered my order.

Wrong order came wasnt my order, asked delivery driver if he can go back to get the correct order but he hasnt done it.. so have got no food

Food comes in an hour. Missing nuggets. No BBQ sauce cold chips. Yet again you made the mistake of ordering on a Friday. You can’t even put an order together. No wonder you work in McDonalds.

part of my order was missing but other than that food was great

On time ish chips half of what you normally get food was warmish over all it was ok

Hot food delivered perfectly nothing missing all changes to burgers included and my quarter pounder was delicious sauced well and loads of onions whoever’s on grill this shift has smashed it!!!

Missing Big Mac burger and one of the four fries was only half full when ordered four burgers & four fries