McDonald's in Bromley

Awful experience . They Wasted my time for almost 40 minutes because of their silly new app and then said I hadn’t paid after I did using the silly app they told me to download .

The only thing fast about this restaurant is how the burgers are put together, or thrown together more accurately. This is my philly cheese stack, for no obvious reason the sauce and other toppings seem to be missing

Very good without much movement

seems like this branch gets a lot of Rif Raf customers. shame on Bromley. what kind of people would leave a toilet like this? see video...

Got a green banana milk shake tastes like washing up liquid

One of the better mcdonalds! Easy to order and staff are lovely.

9 minutes late delivering to the car park,having told us it would be 2;minutes. We'd said we were in a hurry It made our ongoing journey more stressful

One of the cleanest McDonald’s well done

Absolutely abysmal service. The courier was 'waiting' for over an hour to deliver our food, so naturally, when it arrived its freezing cold and the milkshake like water. Suggestion: make sure a driver's available before you process any order, take my money and then not to be able to cancel the order or get through on the phone!!!! It shouldn't be that busy tonight, cos who has maccies for valentines????

Bought two Apple pies but only got one, even though it clearly stated two on my receipt. I used the drive-tru service so was not going to waste more time going back for the other one .. oh well, better luck next time!

Actually a pretty decent place: friendly staff, fast service and hot food. Good place for a quick meal

Rude staff, I ordered something that they didnt give me in the drive thru and she she just said basically you didnt pay for it so you dont have it .. tough! I ordered it .. but apparently that's my problem. NOT impressed..

It's a mcdonald's, what more can I say. They aren't the best, just great at not being terrible.

Every time you use the drive thru, even with small normal orders they ask you to park up. It then takes 10-20 mins for your food to arrive..... What's the point of the drive thru?

food was cold but delivery driver was lovely

Nice delivery man. Very friendly

I can't be bothered to tell you more as there are no improvements time after time. When you see the driver take your order further away from your location then return with your order you wonder where the common sense is.....

One of the muffins tasted and looked awful. almost like it was cooked in lamb fat. Actually turned my stomach

Food was much later than quoted time. Five dips were missing and drinks delivered with no straws

My food was delivered cold.its quite expensive so expect it to at least be warm

Order was wrong n missing items

Want a refund. Food freezing and soggy

Always missing something from order

Left a beef patty out of a burger. Food often cold.

my latte coffee is spilled , really sad

Cold as probably waiting to go for a while, delivery itself was quick enough. About half of each portion of chips missing. Meh

We ordered 2 mcplant burgers with extra patties. Only one had the extra patty. This has happened several times before.

The delivery was good but the food was terrible

Delivery driver was exceptional. Polite and on time

The food was as good as any other McDonald's. We didn't order much, and we just stood there watching order after order going out to the drive-through and lots of bigger order s being given to the blokes that deliver the food with no regard to us, who actually got up and physically went there to get something to eat. I would refrain from calling it fast food these days.

my coke had spilled over and fell through the bag and the happy meals were stone cold

As normal meal just warm but eatable, delivery driver very pleasant

The katsu chicken wrap wasn’t very nice. But my son loved his cheeseburger.

The food was delivered fast. The food came still hot and they didn’t miss anything out. The driver was friendly.

It's a McDonald's like all ofbthem sometimes make you park when going through drive through. Usually good serve and helpful

I asked for no pickles, no lettuce, and no onions and I got extra everything, ruined my mea

This is not a drive-through it’s bumper-to-bumper and when you finally get seen you get to park up of which is hardly any spaces. The pace at this McDonald’s is extremely slow every single time I come I have to park up and wait. I’m a reasonable person but I might as well park up and eat in the restaurant if I’ve got to park up and wait for 10 minutes the reason why people use a drive-through is because they want to pick their food up quickly and actually drive-through. Really need to work on this guys. I live very close to this McDonald’s but Do not go often because of this reason it’s a real shame. Oh yeah, and food is often cold and when you do get home, there’s always something missing.

Arrived with no chips and no fruit shoot and it’s only one meal

My order is always missing some item and they don't respect the food delivery people.

And when it did arrive it was stone cold like it was sitting at the restaurant for ages before it getting picked up for delivery

wrong items again! then when you complain to JuetEat with photo evidence no refunds. this McDonald's time and time again forgets items.

Missing items better than main order

I visited this McDonald's on a Friday evening and it wasn't very busy (only 2 orders ahead of me on the screen.) When the food arrived the chips were cold, but the remaining parts of the order were warm. The restaurant and toilets were tidy and clean, however, the receipt roll in the self-service machine had run out, making it difficult to show proof of my order. Thankfully I took a photo of my collection number on the screen when I realised there was no receipt. The seating area while eating in the restaurant was fine and there were plenty of highchairs available for very small children. I would go back but it was just a bit disappointing to be served cold chips. They had obviously overestimated the quantity needed for a Friday evening, expecting it to be busier, but still served customers cold food rather than cook fresh. This I would like to see an improvement on.

Excellent experience with this delivery. Everything was perfect 👌

the food was a bit cold but that is understandable because of the weather but all was good

What kind of joke is this place ordered a simple Big Mac meal and they send me this. How does one achieve this. If I was ever told I would work at McDonald’s if I don’t work hard I understand now. How does one order a burger and get this creation. All placed on a piece of paper. I pray whoever made this has a bad day and has a warm pillow when they go to sleep tonight.

Good takeaway service restaurant only very busy and no strawberry milkshake today but nice and hot and pleasent staff

Good was cold chips half filled and half my coke was empty as there was no lid on it

Came through the drive-through today to get a 9 chicken selects box and received a 9 chicken selects box with 20 McNuggets in instead. What’s the point in being fast if you’re going to be wrong.

Missing item in order AGAIN from this McDonald's. Had to order the missing item for another delivery so paying two delivery charges. Not a good experience.

Chips not cooked through properly.

Food unfit for consumption. Very cold and with £7.50 worth of missing items. Please check before leaving. Management stealing from you . When you complain they keep you waiting long time. Same here and Orpington as well .

Food was cold and the delivery time was changed 3 times also my dips were missing

Coffee spilled, delivery did not bring a replacement as promised.

Just went for drive through and the plain mccrispy burger meal. It had a bun and lettuce, no chicken! Tried phoning, no answer. Awful service

Ordered a milkshake tonight, bearing in mind the restaurant was empty. Don’t know who made this but can you explain the black dirt mixed in please? Disgusting!

No stars, freezing cold food, late delivery, delivery man wanted the order number at the door do food getting even more cold, he didn’t even have the bag zipped up so the food was cold already! Barely any chips. To expensive for what it is! Rubbish

Food was cold and chips were soggy.

Everything was cold very poor had to microwave all food which was not good

I only gave 3 star cos I got wrong order delivered, wasn’t what I would have picked, rang above named explained it was a larger content order & cost a lot more, (I waited at least 15mins incase. delivery man realised & would pick it up & give me MY order but he didn’t)asked the person on other end of phone what to do as I was concerned about the customer who had ordered this & didn’t get it and it is now prob cold, he told me not to worry just eat it….Cold & disappointed.

delivery called us to find our address this is the second time this has happened the young lady was very kind we felt sorrow for her having the problem with the app causing her problems he she said she would get ppenalised if she couldn't clear the app to say it was delivered not her fault

Order was cold, clearly prepared 15 mins before the driver got there and the BigMac was missing the top half. Don’t order though the app as there is no facility to do anything about an incorrect order.

Food cold anx dry my milkshake tasted of banana not strawberry

very cold food.....did not enjoy

No not good items missing from food and freezing cold

Yes again something missing from the order, didn't notice it till we had driven away as it was only the ketchup.

The best McDonald's I had from here by far I was worried as ordered 30 mins before closing time but it was lovely and hot and food tasted amazing!

Sauces don’t get delivered this is twice now very dissapointed

The chips are cold and taste like cardboard.

its nice to have hot, properly cooked chips! Will be ordering from this branch from now on

Hot chocolate leaking everywhere and the food was cold

food was cold but I don't even think it was hot when the driver received it so it's not the drivers fault

Sausage muffins were cold but hash Browns were hot, drink was hot. Shame the muffins were cold.

mising nuggets and messed up orer again

missing cheeseburger. please reimburse me. my appreciate is starving

Item was missing from deliver awaiting a refund other than that food was good

Food was stone cold Straws were soaked from drinks spill all in the bag Burgers were so dry Tasted like it been sat there for a while

order was all wrong and cold chips were not cooked properly I also ordered a large diet coke and chocolate milkshake but instead I got 2 bottles of water I will not be ordering again and would request a full refund

Behond freezing every time chips like they just come out the freezer and put in a box burgers below par and the coke flat

Went through the drive thru. Food was stone cold.

completely the wrong order, with my order receipt attached. why does it happen at this branch more than others? Bromley north always seem to get the order correct, but this one fails to get even a simple big Mac meal correct!

again no milk or sugar with tea and coffee !!

Lovely driver really happy and friendly

Food was hot and so was the coffee! The delivery driver was polite and friendly.

Staff couldn't care less. No milkshakes again. Staff chatting amongst eachother while ignoring customers. Burger had no meat in it and then completely plain.

Really rude delivery driver, shouted at me on the phone because I said he sounded muffled and then he told me I wasn't a human being

Long waiting time and order taken wrong, when I explained he repeated a coffee, but I've got a coke, they said we had to pay extra, out of courtesy, they should have just taken the coke back and given us the coffee. The fries was not cooked enough and the burgers seem to be getting smaller as the prices increase!

wrong food delivered. And the food in the bag doesn't even match the items on the receipt. which also wasn't my order! the food that did arrive was stone cold and inedible.

I stopped using Mac dee's due to poor quality coffee. And with a drive away where you don't get what you asked for . Single not a double as paid for.

You send a driver on a push bike to deliver hot food so when it got here it was cold, that just doesn’t make sense

Delivery driver was a star! Food hot and tasty

Order did not arrive but marked as Delivered!!

Arrived cold asked for onions no onions were on the burger

Everything is freezing cold not good still chips taste like they have been sitting there hours for a fast food place you would think they would be hot mc rib stone cold £22 order and only offered £5 back rip off

Can be rather busy at times but I got everything I needed really fast. Sara my server was really good and friendly

The sauces were forgotten but good

I am unhappy as the cheese bites were forgotten and my daughters chicken nugget happy meal aswell

It's okay! What can you say about McDonald's because mostly they are the same. This one is mainly drive through. The restaurant is small but the service was fast and the food and coffee was hot.

Compact but clean and efficient. The staff are generally nice and hardworking. Do be careful of certain hours though. Some of the school age children who flood the shop are not necessarily high on good manners.

Mchicken sandwich meal ordered and no mchicken sandwich delivered.