Based on 11.723 opinions finded in 4 websites
Based on 11.723 opinions finded in 4 websites
Opinions
It's a Macdonald's, so that's all you can expect. I've bought takeaways on three occasions this year that I've taken home, only to then find the order is incorrect, or some items are missing. The worst, or best, depending on your angle, was a chicken burger with no chicken inside. I now check everything before leaving the restaurant, which shouldn't be necessary. Other than that it's all good.
Warren Hedges (WarHed) . 2025-04-24
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Particularly friendly, happy staff at this McDonald's. Makes for a good experience.
Paula Peacock . 2025-04-18
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Always enjoy my food. Nice staff, quick service.
Paul Watson . 2025-04-17
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Ordered a double chilli cheeseburger and was given a regular cheeseburger and it was cold when i received it :(
Tiffany Hunt . 2025-04-03
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25 mins delay and still no order. Went for refund and they were telling stories. Managed to get my refund
Melvyn Chungath . 2025-03-31
MORE AT Google
The chips are awful nowadays; they're soggy without salt. They remind me of chips from KFC in the 90s early 00s.
Toby . 2025-03-31
MORE AT Just Eat
took about 1 hour 45 to be delivered and was ice cold on delivery
Loco . 2025-03-30
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Food is freezing and rubbery due to delivery getting pushed back
Harry . 2025-03-30
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Nearly 3 hours late! Then had to cheek to bring one item when I paid for 3! I would not order from this place! No address, no number, no nothing! Now has marked my delivered as delivered but drove off with the one item! Nice try.
Andrea . 2025-03-29
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Driver banged on door like he was the police I said he could of used the knocker he became argumentative I have a reactive dog hence why I said what I did
Tiffany . 2025-03-29
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One of worst McDonald's in the area
Matt Morris . 2025-03-29
MORE AT Google
Took over an hour and we’re less than 1 mile from the restaurant 🤷♂️
Paul . 2025-03-29
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Macdonalds forgot to add the sauces unfortunately
Lara . 2025-03-29
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Food was cold when got it couldn’t eat not happy
Wendy . 2025-03-28
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Excellent delivery and on time ⏲️ 👏 👍
Andrew . 2025-03-27
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Awful experience . They Wasted my time for almost 40 minutes because of their silly new app and then said I hadn’t paid after I did using the silly app they told me to download .
JojoV . 2025-03-25
MORE AT Google
Food cold and they missed my burger off again
Adele . 2025-03-25
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I recieved no straws for my milshakes and the fries came cold with no sauces so it was quite plain.
Joshua . 2025-03-24
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lovely driver, really friendly.
Matt . 2025-03-24
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Cold as per! Sort it out! Always the same
Remy . 2025-03-23
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I was happy with my order and the driver was very helpful too.
Michelle . 2025-03-23
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driver mate two or three drops before my order food was cold why should I have to pay for poor service
Kevin . 2025-03-23
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The only thing fast about this restaurant is how the burgers are put together, or thrown together more accurately. This is my philly cheese stack, for no obvious reason the sauce and other toppings seem to be missing
Tim Quinnell . 2025-03-23
MORE AT Google
Dry/ overcooked meat & burnt buns. Totally unpalatable, went in the bin. Only positive was the speed of the delivery.
Graham . 2025-03-23
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Ordered to the wrong address, I don’t even know how it had happened when 29 Ferndown Avenue is not one of the addresses I use.
Laura . 2025-03-22
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Had to warm it up, but received ok and driver was great
David . 2025-03-22
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Got a green banana milk shake tastes like washing up liquid
Nathan Ward . 2025-03-19
MORE AT Google
seems like this branch gets a lot of Rif Raf customers. shame on Bromley. what kind of people would leave a toilet like this? see video...
Luis Da Silva . 2025-03-19
MORE AT Google
Very good without much movement
Só Acho . 2025-03-19
MORE AT Google
all food stone cold. unexpected!!
Jamie . 2025-03-16
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i ordered 20 mc nuggets and a triple cheeseburger with fries and ended up with 3 fries
dottie . 2025-03-16
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I didn't receive my drinks as they had leaked and spilt in the delivery drivers bag.
Stacey . 2025-03-13
MORE AT Just Eat
Chips were undercooked Filet o fish had no tartar sauce or the extra cheese I added/paid for All other food was generally not hot enough
Alvin . 2025-03-07
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All of the food was freezing cold.
Raquel . 2025-03-07
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hot delicious and driver was super friendly thank you!
Jade . 2025-03-07
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the only thing was that food was cold
Adele . 2025-03-06
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Wrong drink and missing hash brown
Anna . 2025-03-03
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Cold food again. Over the past 2-3 weeks this McD's has been slacking.
Billy . 2025-03-01
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All food arrived absolutely stone cold. Bags were freezing. Not ordering from them again. Finally learnt lesson.always something wrong
Jayne . 2025-03-01
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2 Chips cold, 2 burgers cold, 1 coffee cold, 1 mcflurry melted.. I got a £2.50 refund. Recommend to give this McD's a miss.
Billy . 2025-03-01
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Food was cold when it should have been hot
mark . 2025-02-27
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Did not give us the 4 burgers we were promised nor the other 2 sauces we ordered absolutely waste of our time.
Mohammed . 2025-02-26
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One of the better mcdonalds! Easy to order and staff are lovely.
Marion McHardy . 2025-02-24
MORE AT Google
9 minutes late delivering to the car park,having told us it would be 2;minutes. We'd said we were in a hurry It made our ongoing journey more stressful
Jane Plant . 2025-02-23
MORE AT Google
None of the extra’s I ordered and paid for where in the quarter pounder
Dan . 2025-02-23
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Ordered 2 large chips but definately not large.. barely a medium
Nick . 2025-02-21
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Again the order is wrong and my double cheese burger isn’t in the bag honestly it’s not rocket science
Nicki . 2025-02-20
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It’s really annoying ordering food and paying for extra sauces to not have them packed. There are no straws or napkins in the bag either and this isn’t the first time. And the food is cold. No quality control.
Karlys . 2025-02-20
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Food was cold late a half of the contents was lose inside the bag
Kerry . 2025-02-20
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Ordered a meal for my son they only sent the drinks and he was upset as he autistic had to order again and waiting on a refund won’t be ordering from there again
Janice . 2025-02-18
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everytime I order from this branch always something missing please I thought it would have changed by now
Carly . 2025-02-14
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Nearly 2 hours late, food was freezing cold when I got it and chicken nuggets where only fit for the bin as they were like rubber!!!!
Louie . 2025-02-14
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I ordered a large 9 nugget meal and a large McSpicy meal, but got a large McCrispy meal in a McSpicy box. In addition, both of the large fries were similar size to regular fries in large containers, so were only half full. Very disappointed.
Andrew . 2025-02-14
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One of the cleanest McDonald’s well done
Chris Rye . 2025-02-14
MORE AT Google
Absolutely abysmal service. The courier was 'waiting' for over an hour to deliver our food, so naturally, when it arrived its freezing cold and the milkshake like water. Suggestion: make sure a driver's available before you process any order, take my money and then not to be able to cancel the order or get through on the phone!!!! It shouldn't be that busy tonight, cos who has maccies for valentines????
Clare Skillen . 2025-02-14
MORE AT Google
Food was hot. The delivery guy was friendly and treated the delivery with care.
Yeekay . 2025-02-13
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the rider went the longest way to get here and he was waiting in front of the building for me to pick up the order, this after he called the flat from downstairs. the food is cold and very late for a distance of 1.5 miles …40 minutes to get here
Maria . 2025-02-12
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Awful! Took 1 hour 15 mins to get 4 happy meals! They arrived freezing cold!
Rachel . 2025-02-12
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the food order was incorrect. I ordered two triple cheeseburgers and received two doubles instead
Luke . 2025-02-12
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very good shame it's always warm and not hot
Tim . 2025-02-11
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Bought two Apple pies but only got one, even though it clearly stated two on my receipt. I used the drive-tru service so was not going to waste more time going back for the other one .. oh well, better luck next time!
Natalie . 2025-02-10
MORE AT Google
Actually a pretty decent place: friendly staff, fast service and hot food. Good place for a quick meal
richard cottee . 2025-02-10
MORE AT Google
big mac was squashed and open at the bottom and food was cold , please teach your staff how to cook properly and put food together extremely dissatisfied
Katie . 2025-02-08
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Sadly the burgers were a little cold, but thankfully McD’s never disappoint!!
Sharon . 2025-02-08
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Good food and nice delivery driver.
Maddie . 2025-02-08
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It's a mcdonald's, what more can I say. They aren't the best, just great at not being terrible.
Car Dude . 2025-02-07
MORE AT Google
Food was cold, took longer than the time said on the app. My 4 sauces were missing for the chicken nuggets, no straw for drink and Diet Coke given instead for classic coke.
Rachel . 2025-02-07
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Driver made deliver before and was cold
luke . 2025-02-07
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Rude staff, I ordered something that they didnt give me in the drive thru and she she just said basically you didnt pay for it so you dont have it .. tough! I ordered it .. but apparently that's my problem. NOT impressed..
Boo . 2025-02-07
MORE AT Google
burgers were in the bottom if the bag
Katie . 2025-02-02
MORE AT Just Eat
Every time you use the drive thru, even with small normal orders they ask you to park up. It then takes 10-20 mins for your food to arrive..... What's the point of the drive thru?
Joe Adams . 2025-02-02
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I’m in the Princess Royal Hospital Farnborough. I’ve been here with fractures for 44 days. The food is diabolical and today my fellow soldiers on the ward had to try something. Our expectations were not high to say the least. None of us can walk again yet. So when the dear man from Just East arrived at my bedside my eye’s welled up. What a sight for sore eyes. Thanks guys from us all. J
Jonathan . 2025-02-02
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food was cold but delivery driver was lovely
Warren . 2025-02-01
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Nice delivery man. Very friendly
Paul . 2025-02-01
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I can't be bothered to tell you more as there are no improvements time after time. When you see the driver take your order further away from your location then return with your order you wonder where the common sense is.....
Wesley . 2025-01-31
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Food was much later than quoted time. Five dips were missing and drinks delivered with no straws
Tom . 2025-01-31
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One of the muffins tasted and looked awful. almost like it was cooked in lamb fat. Actually turned my stomach
Maddie . 2025-01-31
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My food was delivered cold.its quite expensive so expect it to at least be warm
dawn . 2025-01-26
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Order was wrong n missing items
Rebacca . 2025-01-26
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Always missing something from order
HS7 . 2025-01-25
MORE AT Google
Want a refund. Food freezing and soggy
Natalie . 2025-01-25
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Left a beef patty out of a burger. Food often cold.
Philip Buttner . 2025-01-24
MORE AT Google
We ordered 2 mcplant burgers with extra patties. Only one had the extra patty. This has happened several times before.
Mark . 2025-01-22
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Cold as probably waiting to go for a while, delivery itself was quick enough. About half of each portion of chips missing. Meh
Nicholas . 2025-01-22
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my latte coffee is spilled , really sad
Nam . 2025-01-22
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Delivery driver was exceptional. Polite and on time
Vinnie . 2025-01-20
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The delivery was good but the food was terrible
Lucy . 2025-01-20
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The food was as good as any other McDonald's. We didn't order much, and we just stood there watching order after order going out to the drive-through and lots of bigger order s being given to the blokes that deliver the food with no regard to us, who actually got up and physically went there to get something to eat. I would refrain from calling it fast food these days.
Mark Broadfield . 2025-01-18
MORE AT Google
my coke had spilled over and fell through the bag and the happy meals were stone cold
Luke . 2025-01-17
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The katsu chicken wrap wasn’t very nice. But my son loved his cheeseburger.
Colin . 2025-01-15
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As normal meal just warm but eatable, delivery driver very pleasant
Della . 2025-01-15
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The food was delivered fast. The food came still hot and they didn’t miss anything out. The driver was friendly.
Cookie xxx . 2025-01-15
MORE AT Google
It's a McDonald's like all ofbthem sometimes make you park when going through drive through. Usually good serve and helpful
Catherine Griffiths . 2025-01-10
MORE AT Google
I asked for no pickles, no lettuce, and no onions and I got extra everything, ruined my mea
Kate . 2025-01-09
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This is not a drive-through it’s bumper-to-bumper and when you finally get seen you get to park up of which is hardly any spaces. The pace at this McDonald’s is extremely slow every single time I come I have to park up and wait. I’m a reasonable person but I might as well park up and eat in the restaurant if I’ve got to park up and wait for 10 minutes the reason why people use a drive-through is because they want to pick their food up quickly and actually drive-through. Really need to work on this guys. I live very close to this McDonald’s but Do not go often because of this reason it’s a real shame. Oh yeah, and food is often cold and when you do get home, there’s always something missing.
Charmelle Baker . 2025-01-09
MORE AT Google
Arrived with no chips and no fruit shoot and it’s only one meal
ben . 2025-01-08
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My order is always missing some item and they don't respect the food delivery people.
Paulo Henrique . 2025-01-04
MORE AT Google
And when it did arrive it was stone cold like it was sitting at the restaurant for ages before it getting picked up for delivery
Anthony . 2025-01-04
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wrong items again! then when you complain to JuetEat with photo evidence no refunds. this McDonald's time and time again forgets items.
Sam . 2024-12-31
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Missing items better than main order
Paul . 2024-12-27
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These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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871 Opinions
Reason for this review because slightly rude, and I ordered a diet coke, but turns out not to be right with the drink, so they gave me a bottle diet coke but so warm not even cold..
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I have long since accepted the fact that I have to pay more for extra tartare sauce these days; the amount used to be enough, until one day it seemed to be little more than a teaspoon. Today I ordered it again, got it home and no cheese - just a fish fillet and sauce in the bun - could have filled a book on incomplete orders over the years but today I finally write that review. All I want is what I paid for 🤷🏻♀️ BTW could not find any google review options
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Listen, I love 5guys. So this a review on this specific store. They need to hire new people because they have no clue what they’re doing. They got my order completely wrong and people were just messing about behind the counter. Don’t think I’ll be going again. Frustrating because this is the closest one to me…
17 Opinions
The cod was awfully bland and tasteless the batter was way too thick and not very nice The chips were albino and not cooked enough The dog enjoyed it though