Based on 874 opinions finded in 4 websites
Based on 874 opinions finded in 4 websites
Opinions
AWFUL PLACE. Staff are RUDE!!! Service is slower than a snail!!! They put your orders on the till counters then leave it there ten minutes whilst waiting on chips so everythings stone cold The worst burger king ive ever tasted!!!!!
Carly Lloyd . 2025-05-11
MORE AT Google
The staff and manager here are amazing! Very attentive and polite, especially with my daughters. The above was 2 months ago and upon going there today my opinion has completely changed. Manager and the good staff member wasn't there. Current staff are dreadful. Poor customer service, poor communication. Awful decision from Head office to turn the location into an "order at a machine only" site.
Relli . 2025-04-30
MORE AT Google
Absolutely despicable customer service, multiple customers were struggling with the kiosk and none of the workers showed any compassion brushing us off like we are the problem. Padma, Akhi and another rude server weren’t helping and scoffed at each individual that asked for help. We each had to ask for the manager multiple times, the proceeded to laugh at a disabled young boy, rolled their eyes at the customers and refused to answer to us or meet our needs. DISGUISTING AND DISAPPOINTED BY THIS CUSTOMER SERVICE.
Elizabeth A.A . 2025-04-26
MORE AT Google
Had to wait 20 minutes then when eventually got my food the burger was burnt bad, would never go back
aidan . 2025-04-21
MORE AT Google
Reason for this review because slightly rude, and I ordered a diet coke, but turns out not to be right with the drink, so they gave me a bottle diet coke but so warm not even cold..
Sonny Robinson . 2025-04-09
MORE AT Google
Food was stone cold, waited nearly an hour for delivery
Joanne . 2025-04-05
MORE AT Just Eat
I cant review it as it wasnt delivered at all
Michael . 2025-04-02
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It’s a Burger King the food is okay it’s usually quite messy and the staff are only helping as much as they get paid which I don’t blame them for my main problem is in the female toilets. All of the locks are broken on the door. It is unsafe and an issue that should not be happening.
Scott Wakefield . 2025-04-02
MORE AT Google
The Angus peppercorn burgers were thrown together. No sauce/cheese or anything. It didn't taste like the Angus at all. The order arrived very late(almost 1hr.15mins after placing the order). Will not be ordering from this branch again!
Kenneth . 2025-03-30
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Arrived late food was totally cold very disappointing no compensation received
Alejandro . 2025-03-30
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Driver came on push back and stood outside my flat for five mins while I was calling him and now my food is freezing f
Danielle . 2025-03-28
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Very cold and hard fries. Had to bin them but burger and juice ok
Tena . 2025-03-27
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My order was missing a double bacon cheeseburger, really. That is a reap off, I now have to order another burger and pay delivery charge elsewhere
Tunji . 2025-03-26
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Food was stone cold when it arrived
Louise . 2025-03-22
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Order was no delivered by the courier
Cassie . 2025-03-17
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friendly driver. would recommend
Paulina . 2025-03-16
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Everything was there food was good but was quite late
Alfie . 2025-03-07
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I placed the order at 6:30 pm, and it arrived at 7:56 pm. The food was cold.
Katia . 2025-03-07
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Driver delivered wrong order and ran off. No help at all from anyone
Donna . 2025-03-07
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Missing a whopper burger on the family bundle!
Julie . 2025-03-05
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Was a little cold but a warm in the microwave did the job
Peter . 2025-02-28
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Amazing service you get the food fast and its fresh
VIEXNZ . 2025-02-25
MORE AT Google
The bagis completely wet and soaked through, the fries and burger are also wet and was not brought in safe or clean packaging. The driver said it’s not his problem after I refused to take the order and I gave him on video with his knowledge confirming the bag was wet and not secure
Delarney . 2025-02-21
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Food is good just forgot sauce
Alfie . 2025-02-16
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I paid for cheese and bacon in my burger, but I never got it. I've asked to be refunded for this extra cost...
Toby . 2025-02-16
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The food was really cold. Disappointed with it.my cheese burger was also missing
Sacealle . 2025-02-14
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Told my order wasn’t received after an hour placing the order and then turns up stone cold and isn’t edible i would like a full refund and collection of all food apparently ordered i will never ise again
Katherine . 2025-02-07
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I onlly got one capri-sun when I ordered two kids meal. The drink you select comes with the meal
Dee . 2025-02-02
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My order once again was delivered to someone else, what is the point of a code if you can’t deliver to the right address
Elisha . 2025-01-30
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Burger King delivery always hot and not cold food. Excellent.
Rebecca . 2025-01-29
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Food was as expected, delivered on time (driver friendly). Food was hot when it arrived
Kevin . 2025-01-29
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Confusion about who should serve customers. A bit of rudeness towards customers that found the restaurant cold.
Les Dav . 2025-01-27
MORE AT Google
it was nearly 2 amd a half hours to relieve my food amd it was tone cold I am so unhappy
Sean . 2025-01-26
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Food was cold and completely inedible. Whole order had to be thrown away.
Sophie . 2025-01-19
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Food was delivered cold, came by bicycle not motorcycle! Ordered an “Adam’s Family”kids meal - didn’t get apple slices but MORE chips ( we were drowning in chips!) Capri Sun ordered Apple & blackcurrant got orange. The receipt lists the order in detail, why can’t the staff follow that???
Susan . 2025-01-17
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Very nice employees, and food is made very fast. Food tastes amazing as well.
Ethan . 2025-01-13
MORE AT Google
Good customer Service, Nice and respectful, definitely coming here again
Daniel Promise . 2025-01-13
MORE AT Google
Is it normal for staff in burger joints to use their hands without gloves to pick up onion rings, buns etc. when making burgers? this is what I saw rather off putting. Burger was super bland, had the memphis bbq beef burger. Communication with staff is a struggle. I won't be returning.
ali . 2025-01-12
MORE AT Google
my meal deal should of come with Ben and jerrys ice cream that has not arrived, however the refund request process doesn't list the iteams individually so can only request a refund for the whole order!!
emma . 2025-01-07
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Perfectly on time, food was nice and hot and was delicious
Alfie . 2025-01-05
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Restaurant gave me wrong items
Jack . 2025-01-03
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When I went into Burger King, it was infested with flys, the tables not even cleaned and also infested with spiders upstairs closed and the food was too hot.
GK “YUNG ONE” KA . 2024-12-24
MORE AT Google
Absolutely DREADFUL customer service! None of the staff know anything and they are all extremely rude. They owe me a refund and have still yet to give it to me. It’s been over a month now. All the “positive” reviews on here are Fake. Probably done by the staff members themselves
Warren London . 2024-12-23
MORE AT Google
will not be ordering again all the food was cold
Soulla . 2024-12-23
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The onion rings were cold and soggy. Not the quality I’m used to when ordering from here. Everything else was nice.
Sharn . 2024-12-18
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the food was delayed, the sprite was not delivered and the capri sun was the wrong flavour.
Itamar . 2024-12-07
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Very good customer service very friendly food is excellent always come back best burger from Eva an customer service from Shaje thanks for giving great job
Leigh . 2024-11-30
MORE AT Google
Amazing service. Very yummy food 👍🏼.
Strayteens . 2024-11-29
MORE AT Google
Very good food and very good customer service. Will be coming back!!
Zak Tomlinson . 2024-11-29
MORE AT Google
The staff was excellence mi amor Miah.
Aaron Lai . 2024-11-29
MORE AT Google
I ordered a Family bundle and have not received the ice cream, nor a burger. I allowed the delivery guy who initially arrived and after giving him the order number gave me a meal of chicken nuggets and fries which was not my order. He went back to Burger King and still came back with the incorrect order! My receipt literally states ice included! It is very clear that you are employing people who cannot read
Tene . 2024-11-23
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Food took over 90 minutes to arrive and when it did, it was all stone cold!! Will not be ordering from Burger King again
Neil . 2024-11-22
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Great service, helped us get a deal.
Jayden Davies . 2024-11-12
MORE AT Google
The onion rings were hard like a rock. I have eaten Burger King nany times and this us the first time I have to maje a complaint about thr onion rings. They were cooked and to become so hard like thst they must have been reheated.
Valeria . 2024-11-10
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I always order from here amazing hospitality and food services
Musti Projects . 2024-11-04
MORE AT Google
food was really late and arrived cold very unhappy
Sean . 2024-11-03
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Food was cold. Chips were like cardboard
Terriann . 2024-11-01
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Missing tub of Ben & Jerry's Ice cream - can't report it as missing because I'd have to report the entire bundle as missing and that was the only missing item.
Jonathan . 2024-10-30
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Never even got delivered and received nothing from the courier or the restaurant, absolutely poor service
George . 2024-10-27
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I recieved 2 of my items out of 6, I only recieved the burger and one chicken nuggets, missing were two chips, whooper and 1 chicken nuggets, i would like a refund as i havent recieve nearly my whole order
james . 2024-10-22
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Ordered via Uber eats the restaurant made sure to deliver everything I order nothing was missing thank goodness,food tasted hot and fresh and well packaged 👍
L C . 2024-10-22
MORE AT Google
Spectacular location and service
Joe Boyce . 2024-10-20
MORE AT Google
Food was cold. Drinks were warm.
Rob . 2024-10-19
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The man left it outside and it got stolen! I don’t have money to pay for a million burgers! I want a refund?
Sam . 2024-10-17
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Not sure why it has a low rating, food always hot and good from here never had an issue thank you BK
Jake . 2024-10-16
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Selina and Shaje are wonderful angels and I had an amazing time they are hard working women and should get a raise
Red 13 . 2024-10-12
MORE AT Google
very rude indian driver brought the food very cold and out of the bag
Marcelo . 2024-10-08
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Turned up late, completely the wrong meal. Photo evidence to JustEat, refuse to refund. Utterly ridiculous. Different order number and name on the delivery.
Lee . 2024-10-07
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We enjoyed our time at burger king and the atmosphere was incredible.
Malachi McBean . 2024-09-30
MORE AT Google
absolute idiots got my order wrong twice in a row.
John . 2024-09-30
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food bag not sealed. food Stone cold. 34£ wasted. thanks for nothing
Russell . 2024-09-28
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Only ordered four items and the fries were missing!
Andy . 2024-09-28
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Said he was delivering at 8.40pm and decided to go to another restraunt mc Donald’s and pick up someone’s order didn’t deliver until 15 minutes later
Chloe . 2024-09-28
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Food was hot for a change. Lovely.
Rebecca . 2024-09-26
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The food was cold when it arrived. NOBODY enjoys cold burger and fries.
Verona . 2024-09-16
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I ordered 4.45 on just eat and after waiting almost one hour and 30 minutes and calling the store several times they said they don’t have a driver to deliver the order
Masoumeh . 2024-09-16
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Had missing items on my order that I have paid for. This seems to be a regular problem at this Burger King restaurant. Mistakes happen but I’ve never had them put more in than I’ve ordered…
Matthew . 2024-09-08
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Food tastes as good as expected, just always seems to be something missing or slightly wrong with order
Robert . 2024-09-06
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Food was cold? I won’t order from here again if it don’t get sorted please
Teejay . 2024-08-30
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This order was not delivered and I didn’t get any updates highly disappointed
Natishka . 2024-08-28
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Did not receive what I ordered. No help at all from Just Eat.
Charlotte . 2024-08-20
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NICE BURGER AND CRISPY CHIPS ..
Leonard . 2024-08-15
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I never got my food as it went to the wrong address....
Michael . 2024-08-10
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So good and crispy warm and the courier was sweet
Ashanti . 2024-08-03
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i didnt receive my double whooper which is the most expensive part of the bundle
james . 2024-07-27
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Selina gave me great customer service
grippa4x2 . 2024-07-24
MORE AT Google
Very nice staff interact with us and are very respectful. Recommend coming here
Benaiah Awosoga . 2024-07-24
MORE AT Google
Recieved cold fries an whopper
Michael . 2024-07-21
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very good service by the team member . Very clean restaurent.
M Miah . 2024-07-21
MORE AT Google
I paid £26 altogether for them to forget my 20 chilli cheese bites and my burger and chips were cold!! Not happy paying that much to be missing items and the food that did come was cold!
Lauren . 2024-07-19
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Food was really good and I got extra onions and tomatoes I asked for well done Burger King from a happy customer!🙂😎👍🏻
Wayne . 2024-07-16
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Food was stone cold when it arrived
Phil . 2024-07-07
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The lady attending to me was so rude, I was given a different order from what I ordered , after calling thier attention to it they just dumped cold double cheese on the burger , with no apology . Ridiculous
Tolulope Adetunji . 2024-07-05
MORE AT Google
The food was cold and the chicken strips were as hard as a rock.
Dimitar . 2024-07-04
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I order Double duo which comes with two burgers and only got one delivery time was ok but this is the second time
Miguel . 2024-06-29
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Useless. Always giving me the wrong order. Management is terrible
Shevonne . 2024-06-27
MORE AT Google
Very bad. Took forever and gave me the wrong order
Shez . 2024-06-27
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Thank you Elena for the amazing service! You made my day❤️
Viviana Sajin . 2024-06-21
MORE AT Google
This restaurant is just amazing! The food was incredible and the staff were so amazing. They were so helpful and kind towards me. I will definitely be coming here again!!!
LOCCO . 2024-06-21
MORE AT Google
The workers were amazing, fast service and extremely helpful, food was incredible, I will definitely be coming back.
Farrell Kakou . 2024-06-21
MORE AT Google
These schedules may not be completely accurate on special days. Please always confirm with the restaurant
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I have long since accepted the fact that I have to pay more for extra tartare sauce these days; the amount used to be enough, until one day it seemed to be little more than a teaspoon. Today I ordered it again, got it home and no cheese - just a fish fillet and sauce in the bun - could have filled a book on incomplete orders over the years but today I finally write that review. All I want is what I paid for 🤷🏻♀️ BTW could not find any google review options
722 Opinions
Listen, I love 5guys. So this a review on this specific store. They need to hire new people because they have no clue what they’re doing. They got my order completely wrong and people were just messing about behind the counter. Don’t think I’ll be going again. Frustrating because this is the closest one to me…