McDonald's in South Gloucestershire

Driver arrived and my drinks were completely spilled and ruined everything, drinks food and ice cream, driver VERY rude also, no remorse or apology

My food had plastic and what looked like spit in it

Food is freezing cold want refund

Timer stayed at 30 mins for delivery for 15 mins then when down slow and kept changing. Chips cold. No option to add extra sauces. Delivery driver very polite and professional.

total order was cold delivery time was changed several times could not eat 😠

Food was cold and drink spilt everywhere

Excellent food! Excellent delivery!

Ordered at 5:08 was originally due in 30 minutes. Turned up freezing cold at 6:22. I had to leave for work at 6:30. Absolutely disgusted at this service. Waste of money.

The food was absolutely destroyed and soggy covered in hot chocolate

delivery driver was great. would like to leave him a bigger tip. no idea how much this meant. our delivery driver was great

Chips stone cold and ice cream was half melted half ice cream

Drink spilt ripped back and damaged other bag causing burgers to get cold and I only had half a drink

Very Satisfied service provided

I did not get the order, the driver lied about successfull delivery. Were not delivered.

bag was open and food all squashed

cokes we're half empty not good food was ok and all was there the food just drinks split

Lovely delivery guy - very friendly.

My coke cola was like water had wait about 20 minute for my food maybe more 20 minute

Order placed at 00:29, did not arrive until 02:05 and was cold. Am expecting a full refund

Time kept getting later and later

Food was cold waited 2 hours for the food

I messaged no reply and he did not try to contact me. The order says delivered but it was not there in front of my door.

Been here many times. Tried the new steakhouse stack today- that wasn’t edible. Dry, packed with lettuce and onion. Absolutely terrible.

Drinks spilled all in the bag all the food was cold

Ordered for 15 people and it turned up so quick and fresh thank you!

Cold and late. Driver was nice

Excellent food! Excellent delivery!

My food was never delivered the driver got lost on the estate then when asked on chat over text if he needed help finding our address without responding he marked it as delivered without delivering the food and that's it we never got the food -5 star

Cold, half filled fries, cold burger.

Coke was half full and had no taste and my sausage and egg mc muffin had no egg. Disappointed!

I never received my order- the driver drove off and didn’t refund me

Food delivered hot and was great owe it all to delivery driver top man thank you brother ❤️

the delivery driver stayed in st anges for 20+ minutes. food arrived cold, melted and half of it isn’t even here! i placed my order at 1:19 it only just arrived at 3:09

Ordered if uber eats , payed for extra stuff didn’t receive any of it , it all came cold and wrong It’s clear whoever is making the food doesn’t care it’s such an easy thing how do u possible mess it up ?

Excellent food! excellent delivery!

Food was stone cold items was missing won’t be ordering again for a while

It was 2 hours Late & Very Cold not good

Ordered large chips and half full

They call when outside don’t ring buzzer never bring upstairs when I pay a delievery fee and have 2 kids in bed , awful

Some of food was not delivered, food inside was damaged, food packaging was open,

Our order has NOT arrived even though it says it has… We have checked in the camera and no one has delivered anything. We have a very upset 10 year old!

Bycott and it's awful how people can still eat

excellent food! excellent delivery!

Amazing service all 3 happy meals was there no drinks was missing wonderful delivery guy thankyou so much

delivery driver did not read instructions but got there in the end

CHIPS MISSING FROM EVERY MEAL!!!!!!!!!

All good, but forgot to put straws in my order.

excellent food! excellent delivery!

Won't be ordering for delivery again. First time didn't receive order second time sent wrong order that only had one meal in that was for one person I had ordered for three spending £30! Never again

Good delivery food was cold not happy

I have received my order its saying its been delivered

Excellent food! Excellent delivery!

This has been the worst experience I have had, I was waiting 3 hours for my food asks the delivery time just kept going up and up. I couldn’t cancel it as it wouldn’t let me because it was accepted at the restaurant and also the restaurant wasn’t picking up my calls. Then when I checked in my food again it had said McDonalds has shut, in total I waiting over 3 hours for my food

my order never came! i ordered lunch for my team at work, £35 worth and it never showed. won’t even allow me to refund!!!

They gave us expired ketchup that gave me a bad stomach and then when we brought it back to them found that the whole box is expired so they have been giving out expired sauses 😱 be careful and look at what you are given. Also when we asked to take a picture of the expired food they refused. Wasted money and a bad night.

I never got my order, tried to appeal this and haven’t heard back

Good quick stop, service a little slow but got through 👍 apple cake mcfluffy was what I expected

I was trying to call. Mostly not picking up. If they pick up, they will hang up. The only McDonald's store in Britain who did this to me.

Chips were hot. Like for real. Not frozen. Not cold. I'm guessing it will never happen again. But believe me, HERE is where I witnessed that miracle. Shame the salt is now limited to one grain per X3 fries..... But still..... They were hot 😲

I didn't actually eat there, my daughter did. I just waited with her. From what I saw of it, it seems like a very nice venue, got some lovely sitting outside. It was a lovely day. I would definitely consider eating there . There was free parking what I could see, but we had walked to the venue because we were parked somewhere else.

it took over 30 minutes to deliver food when I got it..it was cold had to microwave it. What's the point fast food when it comes cold!!

I have already sent 1 complaint. The order arrived shortly after I submitted that complaint. However, my order/meal was cold. I pointed this out to the driver who said there were long queues at McDonalds because it was a Friday. However, the dispatch form attached to the bag shows quite clearly that the food was ready for collection at 19:26, 20 minutes after the order was placed. I do not know why your driver failed to collect the order on time

by far the worst McDonald's in bristol, i always order the burger without onion due to allergy, and then they give me the burger full of onions, this happened to me more than 5 times!

Time given when ordered was 15-20mins. It took 50mins to be delivered. It was cold and the McFlurry & milkshake melted

Drinks exploded all over the bag

Food was stone cold would not use again

missing burger from the deluxe duo offer.

All the drinks were spilt and I got give them to me up side down. I only have half a coke and the food is cold I’m not impressed by delivery I put on the order meet at the door and it’s chucking it down with rain and I had to go to him outside to his bike

Was missing the three dips I had selected but the food was warm and time from opening the app to tucking in to the food was impressive.

Entré primero y un personal grosero me hizo sentir como una pulgada de altura luego más tarde un amigo pidió algo de comida de aquí y desearía haber dicho que no Nunca pases por conducir a través Tenía un orden equivocado faltaba comida comida fría y personal grosero

till now my order didn't get the refund

Excellent food! Excellent delivery!

Took over 2 hours to be delivered and was freezing cold

FINALLY: driver didn't mess about taking an "hour-long detour". Food; acceptable temperature; fair consistency. PLEASE, audit all drivers as go on 5/6 drop-offs per order (45min). IT STINKS! Will be placing a CHARGE BACK for all prior abortions!!!!!!

my food was cold!!!,I payed £23 for my 2 boys to have mc Donald's and they could not eat cold burgers and hard cold fries,it's not good enough taking someone's money to receive very poor food, no more orders again

The driver never delivered my order but I had to pay the full price and the customer service wouldn’t even give me a refund! Very annoyed, and disappointed in the service

Not even giving one star when the order never arrived but was said to be delivered

Chips were half full and totally cold. Burgers were cold as well.

Driver didn’t deliver the food and claimed it was delivered

Excellent food! Excellent delivery!

Sadly the drinks had spilled and were almost empty. Not the drivers fault but surely there must be a better way to transport drinks these days!

Visitado en coche a través . . . gracias a Jay por los palitos de mozzarella que olvidamos pedir, una hija feliz, un servicio al cliente brillante 😊

FINALLY! Good quality of food and also delivered at a reasonable temperature... Please, continue like this and there will be no further chargebacks or complaints <3

it was cold chips and burger worse ever

Didn’t even see a delivery driver and have no food

Crap service my order was wrong and cold When I went into the store I was called a male customer not female as I am There was not a sorry from the store.

brilliant service driver was very polite

So, we rolled up to McDonald's late last night like a couple of exhausted, hungry heroes. The order was pretty ambitious: a double quarter pounder cheese meal, a banana milkshake, an apple pie, a McFlurry, chicken strips, and a plain double cheeseburger which came out with no seasoning. Yeah, you read that right—no seasoning. It looked like someone had punched the burger into submission, like it was a personal vendetta. We asked for takeaway but, of course, they laid it out on a tray like they were trying to set up a fine dining experience. We begged for a bag so we could pack it ourselves, because that was going to be the highlight of the evening. The McFlurry? I ordered Smarties, but somehow got caramel. I guess the universe was trying to tell me something. Took the food to the car, only to realise my burger was wrong. I got a single quarter pounder instead of the glorious double. Back inside I went for the burger swap, looking like a McDonald's detective on a mission. And the fries? Oh, they were like old friends—stale and reheated, like they’d been sitting around long enough to develop a personality. It was a journey.

Food was late and when it did come all the food was cold really not happy with it x

First time. Will definitely use again.

Burger was warm, Fries were stone cold, coffee was hot

I've been waiting for you for a long time, and when my drink arrived it was spilled. The driver wasn't using any bag and it arrived cold. I wasn't a professional.

Although the burger was nice tasted, both it and the french fries were cold.

Ordered breakfast for my children at 7pm was told it would be here within 15 minutes. Then the time kept changing. Only just recieved order now at 8.42am my children are at school and order is cold.

Wasn’t the best. It was a bit grubby and the staff were not overly polite. It did the job okay.

Food was cold, driver did not follow the instructions. Caused more stress than was worth.

What is with the stupid cardboard lids on your coffee cups. Won't be coming here again

half of my drink is gone and my food is freezing

Food was cold not good when only five minutes away from home

Excellent food! excellent delivery!