McDonald's in Newcastle upon Tyne

Called for lunch today. It was mayhem. No seats, but the upstairs and downstairs both closed! It was absolutely ridiculous on a busy day! Had to stand to eat with a Disabled child. Not good.

Me and my friends waited for an hour for our McDonald’s after repeatingly asking for where our order was and for the order their response was that they were under staffed. We were number 10 and number 90 was getting called out for a simple 1 cheeseburger. Absolute joke never been to a McDonald’s like it. Never been bothered to write a review but today was a complete disgrace. The women manager was clueless and the women bouncer was trying to kick us out for simply standing with our friends whilst still waiting for our order. Absolute embarrassment and complete disgrace.

I got my first wrap ever! And it was so disgusting I gave it to the seagulls if they even eat it I don't think they will as it's disgusting one of the worst things I've ever eaten ...how come I waited 30 minutes for rubbish what on earth is the MacDonald's board thinking of? I could make a better wrap blindfolded Even the wrap was processed rubbish when it only takes minutes to make fre sh chapatis!? The board ...I sack you all you have lost the plot! The people want quality foods not processed rubbish?

I ordered the delivery and there was a missing McChicken sandwich. Contact with their ai chat didn't help.

Didn't have a drink prior to entering this morning, and security was brusk with me

Not crowded on Sunday. Fair foods as always.

Ordered food. Took a little longer than needed but overall it tasted nice. Could use some cleaning in places since it wasn't that clean.

Although an early morning visit store was busy but very little staff . Table service was a long time for wait . Although the young lady who brought my meal was polite and welcoming and asked if I needed anything else , another stood on the shop floor as if she was a model and not doing much at all .

Friendly service staff, Cleaner shop and there are burgers that are not available in Germany - so it's definitely worth a visit!

The toilets were out of use so the disabled toilet was the only one available to the whole restaurant. A old woman was in there for 30 minutes. I asked the security to check but he said he couldn't as it was a woman. Eventually the security knocked and the lady exited she had been a sleep. Also there's no handle on the inside of the toilet. It was pathetic.

rider was great however order had many things missing and altered. probably at the McDonald's, but no milkshake, mcflurry, or dips

Missing sauces which is a regular but hey what can you do

Didn’t miss sauces this time nice as always

rather put me chebs in a blender than eat that again. items missing also wrong and food cold

Food was rotten chips rock hard, burger was cold waste of money

Didn’t receive my order absolutely disgrace kids tea

chips were missing but I understand restaurants get busy and make mistakes nothing against mcdonalds but what really annoys me is the delivery drivers multiple times I've been handed a soaking wet bag were they have tipped my drink or even handed the bag upside down, they are so rude and have no respect for customers and laugh when you point out what they have done JUST EAT I think you need to consider who you hire because some of them don't have a brain cell between them

my chips and burgers were cold. the delivery drive hand my order in a thermal bag but it was open and in the boot of the car, so not in the warm car but cold boot. he obviously had no idea.

No Internet...toilet doors need a code...otherwise ok.

order never arrived - waited 2 hours and then it said it had been delivered when it hadn’t

i didn’t receive my food at all and it says it has been delivered so i don’t know what it is really saying

I didnt get any bacon or extra bacon???

Food was all cold, milkshakes were warm

Busiest McD joint I had been to. Service is ok but sometimes they do miss giving dips and tissues. You have to go back and ask. Has quite a big dining area on top floor. Staffs are generally polite and good. At times its too crowded and there will be good waiting time.

Food was cold and there was no chicken in the wrap !

very rude and disrespectful delivery drive shouting at me because he when to wrong door

Arrived nice and hot and fresh

When I opened my food at home, I noticed that I didn't get the 20 box nuggets as well as the nugget for the happy meal. So I lost around £7 for the order.

delivered wrong drink that i paid extra for

Food didn’t arrive and have attempted to blame Uber eats rather than taking responsibility. I have been given no refund and no help, if ordering food, order at park road or another McDonald’s in Newcastle.

Sent hot chocolate instead of the latte ordered, and it had spilled around the bag. Driver was really nice, never really have issues with other shops but this one almost always sends something wrong

I was misding 2 fries and 2 fish burgers and sauses missing

food was freezing cold had to bin it

The place is fine for McDonald's Because they are open 24 hours a day, it's possible to get your McFix any time you want. However the menu selection is limited. During morning times only breakfast is available and part of the place is closed off. This means only takeout is allowed. When I went there during early morning I witnessed how the staff was cleaning the area right next to the entrance. Overall it was kept fairly clean. I do like their breakfast menu. The porridge is great, so is McMuffin. Staff was friendly and service was quick.

No patty in hamburger just plain bun

my drink had dead flies in it i wasn’t able to have it because of this

ordered big mac meal didn't ask for anything to be removed yet my pickles had been taken out ruined my meal

Food was absolutely cold driver rang me as didn't no where to go

Lilli-Anna, Aaliyah (manager) super sweet and helpful!!

Food was hot, for once, and very delicious!

Didn’t get my Oder want a refund

Thanks to everyone for great job.

Garbage service. Garbage staff. Garbage people. Slow service, they all just gossiping. Huge queues. Dirty environment. Not coming back.

missing my food all i recieved was 1 bottle of water and 2 bbq sauces disgrace a want a refund

gave me the wrong sauce, asked for ketchup gave me barbecue and a salsa dip

The driver keep ringing without coming in my door house we have to follow him in the car park very rude

Ordered to bags of medium fries only one come happens everytime am always missing something from my order

All 3 fillet o fish overcooked and turned bitter . Had to bin it and order from somewhere else .

it has been laet 49 mnt driver went for different places

the most ignorant delivery guy ever wouldn't speak just grunted no wonder no one tips them he was walking pushing his bike no wonder foods always cold

I would like to tip the delivery driver but the only option is before delivery which is pointless. I’m not going to tip before I know what the service is like!

Every single staff is lovely,no matter what They are doing,they will listen to u,and thats matter the most.. Keep it up everyone

Everything a bit sloppy and cold :(

Drinks had no ice and were filled half way chips were cold and missing sauce

Chips were dry burger tasted like rubber and there was no sauce or straws

Ordered 2 Mccripys and they came just the chips and drinks, no burgers...

Was very surprised everything we ordered was there and warm, even the customised burgers were correct 😂

Missing half a previous order and only way to get that order was to place an order for a drink which cost an additional £7/8.

Helpless waited over 20 min for my order turning out it had same number as someone else manager or worker was informed but all he told me was to contact the app like that will solve any issues. Absolute joke

When ya pay for extras and the food ya ordering I would like to receive what I pay for with this McDonald’s ya never get that

Got entire order messed up nothing I ordered was in the bag

as much as I love Italy and looking at the leaning tower of piza , I don't want to eat it , the burger looked like the leaning tower but over all tasty filled a gap

Didn’t get the right items, the Big Mac and 2 large fries

Ordered big mac no relish missing fries and cheese not the first time this has happened £6-90 for just a burger

The deliver driver ask my daughter to take the food outside in the car park he didn’t came to the door house my daughter have to follow him on the street he was talking with another person very rude

Had a bad experience with the delivery man. Gave my home address and he couldn’t find it. I told him the street I was on and he was confused so I said I’d give him the address of a local chippy I live near to and I’d walk down and meet him to collect it off him to avoid confusion. When I met him he said I wasted his time, had a really bad attitude and claimed I gave him the wrong address. I explained it was the correct address but he refused to acknowledge what I was saying and was argumentative

pop was half empty when I received it

Decent and tasty meals at an affordable price. You can take a seat and eat-in or take it away.

The place looked very clean and had a lovely view. Can’t complain about the food as it was good and the service was fast. My only problem is that when I stood up to go to the bathroom, the woman that was cleaning the tables upstairs approached me with a very rude “what do you want”. I was just looking for the bathroom, no need to be this rude

Worst chips I have ever had from McDonald’s they were over cooked and had loads of black bits on them

mcdonald's keeps forgetting things from my order

First one in a while and was not disappointed. Shame the price is a bit high though

well whoever made today's food needs a pat on the back! for the first time in forever all the food was hot & everything was made correct

Cracking as usual are outside..

Last nights fries were burnt, and tonight's fries didn't turn up, not. Good

cheese burger and fries were cold

everything with the food was great but the the delivery driver s had very bad attitude on him tho I rang him to ask were about he was after he rang me to tell me he outside but I outside I couldn't see him he just hang me not look for your drivers being like but the food was great just him

food was freezing cold delivery was fast

I was supposed to get 9 mcnuggets free as I ordered a squad meal I did not get them

Very friendly and quick delivery driver 👍

A happy meal was missing once we got the food

Drink had spilled all over order inedible

half the order missing as per, honestly don't know why we keep ordering

I order £40s worth of food and received the completely wrong order

Every single time I order there is always things missing it was hit so that s a bonus what I did get I also wish ya could add pictures to ya review did the chips come out the bin!!!!

Received the wrong order, I order a lunch of chicken selects but received just a donut

All the chips missing and the drinks all spilt into the mcflurries. Really disappointing

Followed delivery instructions clearly!!

He give me my order all spilt and food all squashed

drinks spilled all over everything was covered in hot chocolate

delivery driver very abrupt with my 12 years old son

Good food can take a while to recieve order but it's usually busy

my drink was broken all my food was wet

coffee up side down in bag and was all over my kids drinks chips cold and the rest of food cold what a joke

I got complete wrong order asked delivery driver to go back as hes picked wrong order up and gave food back was told email someone

You didn’t send my medium vanilla milkshake!!!

I’m missing my top hun and 1 fries worst service evere

Food was ok the place was extremely busy and was relatively clean with floor staff working hard to clear tables etc

wanted chicken and bacon wrap only got chicken?

Every time something gets forgotten on the order and when I complain nothing ever gets done, going to start using Uber eats as something has been forgotten again !