McDonald's in Newcastle upon Tyne

The drink was spelt all over cannot eat my food now

order never arrived, terrible courier, shouldn't be allowed to handle orders

Very professional to watch two of the mangers having a conversation about the “smackheads” that come in everyday with fake cards asking for hot chocolates. Nice to see the representatives of a global business using that terminology before you set food in the building

My order has not been delivered

Iv paid £33 for all the chips to be missing and one of my burgers it happens all the time it’s not on

Over half my order missing. Order 2 donuts, 9 nug minecraft large meal with fanta, and a small strawberry milkshake. only fries and nugs came, no drinks, no sauce, no donuts. On top of that, the driver got lost so everything is freezing.

Never really had a complaint that was necessary but this time was just rather disappointing changing the times for delivery every time and taking forever to deliver, also not drivers fault but I was annoyed because the drink with the meal was spilt everywhere literally nothing was left for me to drink.., and everything else was wet and ripped apart…. Literally put my mood off.

Burger and chips were really dry, what do you expect from McDonald’s

Food never arrived driver clearly delivered it somewhere else I have screenshotted the proof

didn't get any source i asked for??

Food took ages. Ordered minecraft meals but forgot some of the drinks and all the toys

Very slow service, nearly missed my boat

No pop no sauce at wrong door for 20mins very very poor service

The food got here, the whole order was wrong. They took it back and said they would get the right one and then never came back.

No sauce as always, not buying again

I didn't get the Minecraft toy :(

delivered on a push bike so food is cold and order is wrong

I have just watched the delivery guy give my orders to some one at the travelodge and not the premium inn post cosd ne1 3ae

Perfect, got here super fast, everything I ordered only fault was note was discarded as asked for no ice but other than that great and very friendly driver

Very busy at nighttime due to the nightlife

Restaurant took too long to prepare the food as the driver was there for 10 minutes waiting for the food

Delivery driver showing up lost and going back on they self came chips were cold and soggy and burger was cold and ice cream melted

freezing cold food that did arrive

I love the 20 piece nuggets so yummy, I don't understand why you need a code for the toilet like bit other than that the fries and nuggets are scrumptious. Food doesn't come quickly though gotta wait a while but yummy

Nice location, food can be not delivered the fastest, need a code for a toilet which changes all the time. Can't always find a seat during busier hours.

Ordered a breakfast wrap and it came with a hasbrown and cheese in it. No egg not impressed.

Delivery was fine food was warm near enough cold on arrival and pop/ice cream bag had been put on top of food bag and leaked everywhere so was no pop left in cup as was everywhere and ice cream was terrible next to nothing in it even toppings

restaraunt got my delivery order completely wrong to what I ordered. absolutley embarrasing from the restaraunt.

Ordered on the app to beat the queue as they encourage. Waited 15 minutes and my food was stone cold.

My meal didn’t turn up till 3.30 when it was ordered around 12/1 there was a lot missing. Items missing. Cheeseburger, double cheeseburger, 2 mcfluffys and 3 chicken select

didn't turn up and I still got charged for it .

2 day the send me half my order and the didn't even send me mony back

My order didn’t even arrive. Absolute shambles

The food was cold and there was no straw and no tissues.

all fries missing. double chilli cheese burger only one patty on

driver managed to achieve in 10 mins what another failed to do in 45. it's clearly not that hard. thank you driver

Decent little McDonald's, there are often ques when waiting here.

Excellent service today and a great delivery driver. 5⭐️

no stars, terrible customer service and very rude staff

great delivery time but my drink was spilled ALLOVER the bag

Lukewarm food, ripped bag, missing sauces.

Average McDonalds experience, usually a bit busy, food is a dice roll between warm and boiling hot, most of the time you don't get a receipt from those ordering kiosks. Overall, it's pretty good on most days. Otherwise it's barely warm food, overcrowded and everywhere is a mess. Which has only happened to me twice in the last few months.

didn't even bother knocking at the door. sitting here waiting

hi the order was fine but one thing I need to tell you when I order the food at the same time I order my BBQ scouce but I never received why my kids they can't eat with out BBQ soce it's not good service who made this today and last time thank-you I never complained but now it's going over

Driver took very long to come also food wasn’t all there what I did have was very cold aswel he did not have a happy face on he looked very unhappy also in a pedal bike no wonder my food came cold also missing items

Lovely just missed a couple cheeseburgers xx

Just an macdonalds not to clean and proper would not reccomend it

Just entered for lunch time. This is a large store. All the seats were taken and upstairs was closed. You would think that management would open the top seating area to accommodate busier times! Little bit shocked!

food was hot just the way I like it

The amount of money you spend on a happy meal you would expect to at least get all your food got 3 happy meals for my 3 children just to find out 2 had no fries and they asked for a toy they got a book my kids only get a mcdonald's as a treat and this was a special day my son's birthday was the worst o e when he didn't even get a full meal

Ordered a double MC meal and the bun was as stoned cold and only one of the burgers in the bun was stone cold. There to busy getting the delivery orders together. And the service is a joke i had to tell him that we are eating in and can I have a try got no response from him service is non existent . If you want to stand around and wait for the cold food with no service well there focusing on the delivery side of the business then go and waste your Time and Money

Missing half the order and food was cold and soggy.

My fries were missing from order. Not hapt about that.

Antonio was brilliant and Carl (shift runner) too. Julie on the door was more than hospitable. Overall all three were magnificent and would certainly come back

Food was cold, didn’t get the right order and took and hour and a half

Food was nice & still warm & delivery guy came early & nice & polite thank you

Drink was half full from delivery

2nd time no sauce. McDonald owes me two refunds . Delivery perfect .

But driver nearly lost his way. I had to go get him.

tea cup was leaking n was split..

I ordered the family four mcmuffins, I got none of them, I got extra hash browns instead! this is absolutely ridiculous!

Got served by the kindest member of staff ever, made my night. Keep up the good work

this is the 1st time out of 100+ times Iv actually got the food I ordered McDonald's give yourself a clap

Delivery was very fast however the burger bun with a bit overcooked

Never get all the condiments i pay for

missing a mcflurry and a mccrispy, i want a refund

It’s always messy and trashy. Food takes for ever to be ready

All my order is wrong asked for nothing on burgers just MOYO and they have all come with everything on them

Absolutely bad said delivered and did not arrived spent £22 pound on nothing

Food didnt even arrive driver never tried to contact me and stole my food!!! Said it was delivered but i didnt receive anything after waiting for an hour!!!! I cant believe this

Standard as expected and always busy you get what you pay for and is always good

driver didnt ring so sat around whilst the food went cold

passed me the bag with the drinks inside sideways and spilled all in bag and bag split and went over my floor

Christmas hat Paddington Bears should not be given out in February with the happy meals tbf

Food was soaking wet off the drinks no drinks left in cups

Burger just slapped together tasteless and only warm.

Dribk was spilt which is donetines bo fault of the drivers, other then that love the place best mcdonalds about. Love the security on weekends haha always a frisk

Driver didbt close tge gate and was given a tip, no respect not good customer service wouldnt order again

Chips where freezing and the pip had spilt all over in the bags

I payed for two BBQ sauce and got non

I ordered 2 medium fries and only got 1

food was cold i want my money back!

waited a hr for delivery to receive cold food and items missing

Burger bun was burnt no straws milkshake had too much syrup was barely warm when arrived

chips and burgers were cold . a complete waste of money I won't be ordering again from there or off this app.

First of all, they don’t serve halal food and the meat had a stinky smell and the lettuce in the veggie wrap wasn’t freshed, it was stinky too , I wasted my 14 quids in the air

I have ordered of just eat past two days and both orders have been messed up both times

order never turned up, the driver delivered to the next street without checking the pin number

The chicken was freezing cold and the chips were also so called and no dips

food was absolutely discusting drinks and mcflurry spilt all over

Food is very cold and not very happy at all

The chocolate milk was nice and warm, but a bit watery!

McDonald's u never fail to miss items that have been paid for Iv only received 1 chips and no mozzarella dippers

very very good and very very fasted so courier good thanks 😊

wrong items missing items stone cold over 1 and a half hours exceptio. fast food again McDonald's what a joke

Ordered a sweet chilli wrap i wanted it plain with no sauce online it said the sweet chilli sauce was unavailable so I put it in the notes I didn’t want chilli sauce when I got my food it had the sauce on!If it’s unavailable how did I still get??

Worst store ever!! I ordered food on the Mc Donald’s app and they didn’t deliver the food or refund the money and I re ordered the food again and the iced latte tasted bitter af……never going back to this place again

I ordered the pancakes with sausage and I didn’t get any sausage with it

Not happy with this app because i did get my meal come with 10 cup of pop some what my money back never order of here again waiting 3 hour get no food

Git a breakfast muffin which was cold and staff too busy chatting not taking notice of customers