Based on 3.316 opinions finded in 3 websites
Based on 3.316 opinions finded in 3 websites
Nº 1347 in 1604 in Newcastle upon Tyne
Nº 27 of 42 Fast food in Newcastle upon Tyne
Opinions
Decent little McDonald's, there are often ques when waiting here.
James . 2025-03-11
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Average McDonalds experience, usually a bit busy, food is a dice roll between warm and boiling hot, most of the time you don't get a receipt from those ordering kiosks. Overall, it's pretty good on most days. Otherwise it's barely warm food, overcrowded and everywhere is a mess. Which has only happened to me twice in the last few months.
Connor Spowart . 2025-03-05
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Just an macdonalds not to clean and proper would not reccomend it
Jeroen Bruijnen . 2025-03-03
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Just entered for lunch time. This is a large store. All the seats were taken and upstairs was closed. You would think that management would open the top seating area to accommodate busier times! Little bit shocked!
eddie Jamesc . 2025-03-03
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The amount of money you spend on a happy meal you would expect to at least get all your food got 3 happy meals for my 3 children just to find out 2 had no fries and they asked for a toy they got a book my kids only get a mcdonald's as a treat and this was a special day my son's birthday was the worst o e when he didn't even get a full meal
S Bobsley . 2025-03-02
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Ordered a double MC meal and the bun was as stoned cold and only one of the burgers in the bun was stone cold. There to busy getting the delivery orders together. And the service is a joke i had to tell him that we are eating in and can I have a try got no response from him service is non existent . If you want to stand around and wait for the cold food with no service well there focusing on the delivery side of the business then go and waste your Time and Money
Glenn Innis . 2025-02-28
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Antonio was brilliant and Carl (shift runner) too. Julie on the door was more than hospitable. Overall all three were magnificent and would certainly come back
Mark Somerville . 2025-02-24
MORE AT Google
Got served by the kindest member of staff ever, made my night. Keep up the good work
Sophie Foster-rain . 2025-02-15
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missing a mcflurry and a mccrispy, i want a refund
Mason . 2025-02-10
MORE AT Just Eat
Food didnt even arrive driver never tried to contact me and stole my food!!! Said it was delivered but i didnt receive anything after waiting for an hour!!!! I cant believe this
sarah . 2025-02-09
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It’s always messy and trashy. Food takes for ever to be ready
Carolina Cortés Jiménez . 2025-02-09
MORE AT Google
All my order is wrong asked for nothing on burgers just MOYO and they have all come with everything on them
michael . 2025-02-09
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Absolutely bad said delivered and did not arrived spent £22 pound on nothing
jorden . 2025-02-09
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Standard as expected and always busy you get what you pay for and is always good
Graeme Ward . 2025-02-08
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driver didnt ring so sat around whilst the food went cold
mary . 2025-02-08
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passed me the bag with the drinks inside sideways and spilled all in bag and bag split and went over my floor
Preston . 2025-02-07
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Christmas hat Paddington Bears should not be given out in February with the happy meals tbf
Ronan . 2025-02-07
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Food was soaking wet off the drinks no drinks left in cups
Natalie . 2025-02-07
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Burger just slapped together tasteless and only warm.
Brian Arkley . 2025-02-06
MORE AT Google
Dribk was spilt which is donetines bo fault of the drivers, other then that love the place best mcdonalds about. Love the security on weekends haha always a frisk
Tammy . 2025-02-05
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Driver didbt close tge gate and was given a tip, no respect not good customer service wouldnt order again
Tammy . 2025-02-03
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I payed for two BBQ sauce and got non
Lee . 2025-02-01
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Chips where freezing and the pip had spilt all over in the bags
Sarah . 2025-02-01
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I ordered 2 medium fries and only got 1
Emma . 2025-01-30
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food was cold i want my money back!
taylor . 2025-01-28
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waited a hr for delivery to receive cold food and items missing
Heather . 2025-01-27
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Burger bun was burnt no straws milkshake had too much syrup was barely warm when arrived
sarah . 2025-01-27
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chips and burgers were cold . a complete waste of money I won't be ordering again from there or off this app.
Lee . 2025-01-24
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I have ordered of just eat past two days and both orders have been messed up both times
Cheryl . 2025-01-20
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First of all, they don’t serve halal food and the meat had a stinky smell and the lettuce in the veggie wrap wasn’t freshed, it was stinky too , I wasted my 14 quids in the air
Areeb . 2025-01-20
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order never turned up, the driver delivered to the next street without checking the pin number
Craig . 2025-01-19
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The chicken was freezing cold and the chips were also so called and no dips
Lauren . 2025-01-16
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food was absolutely discusting drinks and mcflurry spilt all over
Faith . 2025-01-15
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Food is very cold and not very happy at all
Neil . 2025-01-15
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The chocolate milk was nice and warm, but a bit watery!
tuinhuis16 . 2025-01-14
MORE AT Google
McDonald's u never fail to miss items that have been paid for Iv only received 1 chips and no mozzarella dippers
Heather . 2025-01-13
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very very good and very very fasted so courier good thanks 😊
Vierka . 2025-01-11
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wrong items missing items stone cold over 1 and a half hours exceptio. fast food again McDonald's what a joke
Sean . 2025-01-10
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Ordered a sweet chilli wrap i wanted it plain with no sauce online it said the sweet chilli sauce was unavailable so I put it in the notes I didn’t want chilli sauce when I got my food it had the sauce on!If it’s unavailable how did I still get??
Courtney . 2025-01-09
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Worst store ever!! I ordered food on the Mc Donald’s app and they didn’t deliver the food or refund the money and I re ordered the food again and the iced latte tasted bitter af……never going back to this place again
Shubhakar venkatesh . 2025-01-07
MORE AT Google
I ordered the pancakes with sausage and I didn’t get any sausage with it
Summer . 2025-01-05
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Not happy with this app because i did get my meal come with 10 cup of pop some what my money back never order of here again waiting 3 hour get no food
Julie . 2025-01-04
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Git a breakfast muffin which was cold and staff too busy chatting not taking notice of customers
Karla Scott . 2025-01-03
MORE AT Google
the hotel provided me the wrong address which sent the driver on a wild ride, to which I am really sorry for 😭
Cameron . 2024-12-30
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Fantastic service, food was lovely and hot, burger presented nicely and nuggets are to die for! Got this from granger street due to park road being closed, now going to order from grainger street, food is always cold and things missing at park road! Thank you for my Xmas Eve tea 😁
Steven . 2024-12-24
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driver was kind and very helpful
Kelly . 2024-12-23
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food was not edible stone cold
Adam . 2024-12-22
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when i got it is was and the bag was open and pop spill all over and something is misson
gary . 2024-12-22
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I didn’t catch his name but our delivery man was absolutely lovely and very welcoming to speak to. Also I think this is the first time I’ve ordered from McDonalds online and not had a single bit of drink spillage on the way over. If the man who made our delivery reads this: you’re doing amazing! And merry Christmas <3
Chloe . 2024-12-22
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very good and qiuek but I didn't receive my Barbqiu souce
Kibrom . 2024-12-19
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ordered from the uber app and it cost £40, food was stale and cold. Missing a big mac and 4 chips, we asked for sauces to be taken off and they were not. Called the driver and he could not give me an answer as he could not speak english. Then i ring mcdonald’s and they tell me there is nothing that they can do even though they have missed out food items, gave us food that was meant for another order and were patronising.
Layla Rutter . 2024-12-19
MORE AT Google
Thank you delivery driver was nice & delivered really quick hot food
Judy . 2024-12-18
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very good and quickly order 100percent thanks 😊
Radoslav . 2024-12-14
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Missing items again absolute disgrace bairns we’re crying
Paddy . 2024-12-13
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Rang up about my delivery being wrong and they put phone down on me give to help at all
Gemma Osborne . 2024-12-12
MORE AT Google
Our order kept getting pushed back over and over again after we’d already had our previous order cancelled, I had to call the restaurant to ask where my order was and they hadn’t even began making it 30 mins after ordering, I assumed with the order taking so long and having to be made so late that my food would be perfectly cooked and warm when it arrived but when it came it was missing both meals and only had my extra burger and fries in the bag and they were freezing and soggy.
Kaiser . 2024-12-11
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We have never received our order
Megan . 2024-12-10
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The drinks were leaking out onto the food and I have the proof !
Lauren . 2024-12-10
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Late and missing half the order!!!!!!!!
Sam . 2024-12-08
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Courier got lost, food was cold this keeps happening on my last order with just eat food didn't even arrive, very disappointed in the level of service.
Soraya . 2024-12-08
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Never received this order two hours it’s took now it’s saying it has been delivered when it has not I’m furious tried to cancel it to get a refund but there was no option to cancel it but no joy there either I would like a full refund please
Kirsty . 2024-12-07
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My food didn’t arrive and I want it delivered immediately
Daniel . 2024-12-07
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Staff don't serve you and will instead just pretend you aren't there.... Odd
Matt M . 2024-12-05
MORE AT Google
Great place for lunch, dinner takeaway
emokpae samuel . 2024-12-03
MORE AT Google
The drink had spilled in the bag. So there was only ice left in the bottom of the cup
Shirley . 2024-12-01
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The 2 cokes was spilt out in the bag and the coke had went into the icecream
Amanda . 2024-11-30
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We didn’t get it delivered very poor service yet again
Sharon . 2024-11-30
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Delivery guy excellent but the shop have sent cold food
Anthony . 2024-11-29
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My drinks all leaked threw the bag and destroyed the food in the other bag
Lauren . 2024-11-28
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A third of the food was delivered by a driver, we then got a phone call advising we would need to collect the rest of the food ourselves! Food was cold by the time we got it all
Lyndsey . 2024-11-27
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Wrong burger n had sauce n stuff on when wanted plain
James . 2024-11-26
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Took so long to arrive and the food was awful and cold
Theoharis . 2024-11-26
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Driver careless with bag and spilled drink all over, then rude and littered contents in my garden
Stefano . 2024-11-26
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The food was stone cold and inedible I tried to eat it but couldn’t stomach it it tasted so bad
Britney . 2024-11-25
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asked for only onion, extra onion, got only lettuce extra lettuce, poor!!!
john . 2024-11-25
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ORDER DID NOT ARRIVE! BUT STILL TOOK MY MONEY! DISGRACE
Carl . 2024-11-25
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delivery was good just ashame my big tasty the main thing I ordered wasn't in the bag
Graeme . 2024-11-25
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Food was stone cold half of it was missing no drinks at all no sauces and some food items missing £30 down the drain
Cara . 2024-11-23
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I'm very happy about this lovely delivery driver thanks
Kibrom . 2024-11-20
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Chips are cold and stale cheese bites are rubbery. Terrible driver needs sacking!!
Jonny . 2024-11-19
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Did not receive full order dispite paying for all items ordered
Roxanne . 2024-11-18
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tge food was cold there was multiple missing item on the orders there was pickles whej we asked for none
Anthony . 2024-11-18
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Food took over 30 mins delivery driver was good and fast thought once it was ready food was slightly cold thougj
Harry . 2024-11-18
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Shocking service, went through 8 uber riders and gave up - paid for food I didn’t have the energy to stay up any longer. 1hr for a Big Mac NOT being delivered 4 minutes distance away is clearly not FAST food.
Steve Taylor . 2024-11-17
MORE AT Google
No,dips, no dressing for the salad. That's the usual, I'm getting used to it
Ekaterina . 2024-11-17
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My pop was spilt all over the bag food was cold and they never put the burger plain when I asked never Oder again
Carly . 2024-11-16
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No jam or butter in with muffin and all meal cold drink only half full
Gail . 2024-11-16
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over was on time, but half of the fries were gone and there were only 14 nuggets in a 20 mcnugget meal?
Tyler . 2024-11-16
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Two cups of coffee leaked in bag. Man told me to let you know.
Viv . 2024-11-14
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Food missing & hashbrown cold & soggy
kelsey . 2024-11-13
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The order was for a party and numerous items were missing from the order, disappointing as two boys were left with no meals.
Greg . 2024-11-11
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Called for lunch today. It was mayhem. No seats, but the upstairs and downstairs both closed! It was absolutely ridiculous on a busy day! Had to stand to eat with a Disabled child. Not good.
Rachel B . 2024-11-10
MORE AT Google
Delivery was perfect , good and friendly delivery driver
Alan . 2024-11-09
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half the cokes was splilt on way iver
Kelly . 2024-11-07
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Order was incorrect and cold when it arrived
Alex . 2024-11-05
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the food was cold and stale, and my drinks lids weren't attached properly so the drinks had spilled everywhere during delivery.
James . 2024-11-05
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Food missing out of order and just eat will not refund
Steven . 2024-10-31
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Me and my friends waited for an hour for our McDonald’s after repeatingly asking for where our order was and for the order their response was that they were under staffed. We were number 10 and number 90 was getting called out for a simple 1 cheeseburger. Absolute joke never been to a McDonald’s like it. Never been bothered to write a review but today was a complete disgrace. The women manager was clueless and the women bouncer was trying to kick us out for simply standing with our friends whilst still waiting for our order. Absolute embarrassment and complete disgrace.
Carol Atkinson . 2024-10-31
MORE AT Google
I got my first wrap ever! And it was so disgusting I gave it to the seagulls if they even eat it I don't think they will as it's disgusting one of the worst things I've ever eaten ...how come I waited 30 minutes for rubbish what on earth is the MacDonald's board thinking of? I could make a better wrap blindfolded Even the wrap was processed rubbish when it only takes minutes to make fre sh chapatis!? The board ...I sack you all you have lost the plot! The people want quality foods not processed rubbish?
Aristotle Change . 2024-10-29
MORE AT Google
spot on - friendly efficient delivery
chris . 2024-10-28
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Food was awful, the chicken burger was dry and the kebab meat tasted cheap and was greasy, the decor looked like it hadn't been updated (or cleaned) since the 80s! Only glimmer of hope was that the service was okay! I will be avoiding this place at all costs, I only went there because I had a drink, won't make that mistake again!
2 Opinions
The food was nice and quite well presented although the seating area was a bit tired. Great for us as we were a group of friends on a weekend away, maybe not too good for a couple though!
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RAW DO NOT EAT. I ordered a chicken burger that got sent out pink. I raised this with the staff and got offered a replacement. THE REPLACEMENT WAS EVEN MORE PINK. DO NOT EAT HERE YOU WILL BECOME ILL
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