McDonald's in Chelmsford

They gave me a book instead of a toy in my happy meal 😭😭😭😭

food was cold all u can offer was less than 3 pound it's an insult

Omar served me and he was really helpful and informative when I asked him about allergies, that guy needs a promotion. He's rather good looking too ;)

Placed my order at around 7:08. By the time it arrived it was gone 9pm. Food was cold and completely messed up in the back, drink was not secure and had been spilt. Worst place ever

Forgot items from it and half the food was cold

By far the worst McDonalds in Chelmsford, used to live nearby for years and they’re always really slowly (15 mins plus) preparing orders. Went in tonight and ordered a wrap and a burger, after waiting for 20 mins asked if anyone was serving as they staff seemed to be hiding in the kitchen, only to get an attitude from the little polish woman working there who rather than say “sorry for the long wait, let me sort that out for you” decided to straight away get confrontational and say “how can I sort it out if you only just told me” as if it was somehow my fault that they didn’t have the food ready within 20 mins because I didn’t ask them where it was earlier! Clearly if you don’t ask then they don’t bother making your order! Another guy was having a similar experience, and the woman just got in a mood when getting the food and didn’t say anything after that. Never again, I’ll drive further to Chelmer village, Boreham interchange, A131, anywhere but this place, it’s been years and they’re still terrible

Good cold and dry not fresh at all it’s 5 min drive n still shut ware of 16£

The actual burger is getting smaller.Then the role

I’m so angry to have been delivered barley any of the order a few drinks and McFlurry

The delivery time was good but the order was wrong, I ordered a breakfast roll with ketchup & no egg with extra everything & no egg but received a muffin

very nice 👌 when i walked in to order the smell was so inviting and the most important thing it was clean especially the toilet

never arrived, rubbish service

The Coke next time make it full cup please.

It would have been nice if the coffee stayed in the cups. Maybe putting the lids on correctly would of helped

Just another bog standard MC Donald's

A lot of shops near and the mc flurries are amazing expecially the quality of the caramel mc flurries

Lovely fresh hot food, courier was very polite and on time.

what you say he was on his phone

Didn’t get any of the dips we asked for

when I got my order my large coke was half full as it was split on delivery not happy out of pocket again

Too many I'll behaved kids and parents. Sign of the time's maybe.

It was very nice food, but my delivery driver did not ring my doorbell and not so he had to call me because I didn’t know he was here but overall it was a very good experience

Food was freezing absolute joke

Didn’t turn up and just said delivered after 3 hours!

Has not arrived yet even though it says it has

Great food. and the driver was very friendly and very polite

Clean and tidy, staff friendly.

Food was cold The hash browns were all needed to scraped from the pack and had be eaten with a spoon

Delivery driver doesn't know how to listen or follow instructions

Coming after 2 hours and very cold, it’s not the driver fault, just the McDonald’s,because keep the food there ready prepared, it’s a seacond time when coming very cold 👎👎👎👎

Waited 90 minutes for this order.

All good tracker didn't work tho

Order took over an hour and half to turn up and when it eventually turned up all the food was freezing cold won’t be ordering from there again

All the food which was suppose to be hot was cold .. someone needs there head checking thats bang out of order and absolute joke for service

Had no issues with my order today , food arrived hot and on time !

Food was cold, my drink was spilled all over the bag.

driver was polite and professional food is as expected

1: we told staff about no toilet roll, 10 mins later no sign, so I kicked off as staff didn't care, the manager was hidden in the kitchen when I shouted where is the manager. My 10 year daughter shouldnt wait for basic thing like this, my partner went in and said tampons on the floor, totally unacceptable. 2: staff should have hair nets under health and safety standards under uk law. The directors need to train staff. 3: my burger tasted like tomatoe sauce and massive onions, as I was telling them about the toilets another person complained about too much sauce, it was swimming. The bun was moving all over the place, the person making burgers should be sacked. Im so disappointed about this basic level of food hygiene and basic stock levels. I think the incompetent manager and shift manager with big hair beard without netting should be sacked. I visited here as a treat for my daughters 10th birthday after ice skating. Really disappointed after spending over £35.

All fine but they forgot my Ketchup dips.

The gentleman who delivered was very polite allowed me to check the food and said enjoy your meal and have a good day x

It has not arrived yet so unable to rate it, we ordered it about two & half hours ago the time keeps changing. If its not going to turn up please let us know

Nice and smart, recently refurbished. 🙂

Sebin was very helpful with a complicated order on my app and my meal was served quickly. I appreciated the friendly service!

It was nice and the food was exquisite but the only problem is it gets a bit to hot in summer

Not keen on this Macdonald's the drive through often send you to bays to wait for your food, always a long wait

Driver never turned up and said it was delivered

Food flat cold waited nearly 2 hours for delivery and absolute joke

Missing all hash browns from my order! Ridiculous that you can’t ever get orders right!

Food was fresh, lovely and hot.

delivery time kept changing. food was stone cold on delivery!!

Milkshake both leaked and food had come out of box and was on the bag and it was cold

Every time something is missing useless people

No hot chocolate and also no drinks came with the two meals

cold burgers and chicken strips

Must be the slowest McDonald’s in the world. Takes 20-30 minutes to get through drive-thru even when only one or two cars in front of you. And yet somehow food is still cold despite the long wait.

Waited over an hour for our food to be delivered, dips I had PAID FOR not included ans a portion of fries missing from meal too

chips where freezing when arrive nuggets wasn't far off took over an hour and 45 mins to arrive not using this for McDonald's again

3 toilets dirty even after reported to manager nothing changed after 30 mins ... Disgusting place to eat 🤮

freezing cold inedible can't eat rubbish

No syrup for pancakes and they were cold

deliver driver was good and polite

food was rank chips wasn't cooked properly , everything was really cold and milkshake had gone everywhere, complete waste of money

I ordered the food at 12:05 and it says it will be delivered to me withi 25-30 mins but I got my order late after 1 hour and after that the food was cold, terrible experience!!

You can technically buy a salad from maccie D's. You don't HAVE to buy food chemically preserved by people unperturbed by a burger that lasts 4 years in the wild.

the food was could so was the cappuccino getting extremely disappointed

Didn’t get half our food. Went down to McDonald’s riverside to see if it was there fault. Food was weighed and left McDonald’s as the right order so your driver took it out and ate it.

most of food missing and try calling the restaurant and they don't answer have tryed 10 times and nothing

Delivered only 2 hot chocolates but left out all the food 30 pounds down the drain thanks McDonald's for your fantastic service can always rely on you to have no maths skills must be hiring people who can't read recepts or orders

Couldn’t find a driver so waited well over an hr

food was cold !!! it's no reflection on delivery more how long it was sitting on counter.

I have avoided Riverside for a very long time because I always find them hopeless. Used them again last night-food was cold and not one sauce provided - which is one of the reasons I stopped using them before! It’s really not rocket science.. some food such as chicken nuggets should come with the sauce. I have no idea why this particular branch is so sloppy, but I will be avoiding them in future again.

My food is freezing cold as Mac Donald’s made it at 6.20pm it then gets delivered at 8.22pm I’ve waited almost 3 hours

The cheese balls were not delivered to me and I have the same problem with the sauces again.

I got served pretty quick which was very unlikely of a McD. Maybe because it was a bit late in the day but whatever it be. They were good.

order was never delivered despite trying to contact driver and my money has essentially been stolen. I’m disappointed.

It'd a maccas, the same the world over. It's kinda their thing.

I ordered a tea and it was cold, there was no milk or sugar. No napkins either . The breakfast was good

Very unhappy with my service today. Hardly any staff were around and I had an extremely long wait...20 minutes! for a orange juice, mc muffin and a hash brown. They told me to wait in bay 1 and when my food FINALLY arrived the hash brown was stone cold, the mc muffin was missing the egg and sausage. Rubbish service! Do not recommend.

Was over an hour late. Had to microwave it as was stone cold

Every thing was cold again this happened with our last order too really unhappy very disappointed won't be ordering food from you again

Food was cold on arrival and was missing a whole meal so will not be ordering again

An item was missing from the order. Which was paid for.

I ordered my childrens food to be delivered at 7pm and the time kept getting later and later and was half an hour late in the ene. Tried ringing but no one answered. NOT good at all. Will never order from them again.

food was also damaged and i put in for a refund but got nothing i had to order from somewhere else as the mcflurry was spilled and made the other food soggy

Food was stone cold and had to be heated in the microwave! Didn’t help that the food was packed in the same bag as drinks

Food took over an hour to be delivered and arrived freezing cold

no food arrived after a 2 hour wait

love the mini hash browns but some errors with other items

we ordered 50 pounds worth of food and they messed up the order and gave us the wrong order and when i ask for a refund i get emailed i was told i wouldn’t get a refund for 48 hours! this is not acceptable !!!

Order received over an hour after the expected delivery time and then it was cold

Delivery was all good, but no sauces which we ordered with came the drinks tasted like water when we ordered cokes

cold drink put in with hot food.... yep all cold by the time the cyclist who obviously stopped elsewhere first got to me

freezing cold.... very disappointed 😞

It was over 2 hour wait I expect a refund

I ordered plane food all come with non plane food no dips half chips no straw

Food was stone cold despite arriving slightly early.

Delivered wrong order £35 for a burger can’t talk to a human being again

The place has been revamped, and has improved. Is with them walk from the town centre as the McDonald's there is shoddy. Good here tastes better, fresh, hot. The place is less noisy, and cleaner.

as so often happens with these orders, all sauces were missing.

Need advertising boards when you go to the drive thru.you have to sit there asking questions